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Pros: "Overall a positive experience"
Cons: "Everything was fine for a one hour flight"

Pros: "Very nice, very friendly crew."
Cons: "My luggage got lost."

Pros: "Great crew sniffing out crime and keeping things humorous. Love the ladies"
Cons: "My overall health and attire, maybe more conversation and a hearty breakfast. It’s nice to feel that someone cares."

Pros: "Good people. Happy."

Pros: "Everything"
Cons: "If the windows had a pull down shade"

Pros: "Always enjoy flying Alaska. Especially like that I can get a good coffee or a good beer on every flight."
Cons: "Nothing."

Pros: "Crew is so friendly and helpful."

Pros: "The crew were fine. But the flight was 2 hours late"
Cons: "Departure time; comfort in waiting area at Sea Tac"

Pros: "Fast and effecient boarding"
Cons: "Flight crew NOT interested... I know it's a 45 min flight, but we often run from work, through the world's WORST TSA (spokane airport) and could just use a teeny bit of help or at least compassion..."

Cons: "Delayed flights - both GEG to SEA and SEA to LAX"

Pros: "I didn’t realize I was buying saver fares. Being stuck in the middle seat with no option to change really sucked."

Cons: "Both legs were delayed for unknown reasons. Supposed to arrive in Reno at 2:39 but with delays that was actually 4:00. Lost 2 hours of work time."

Pros: "Prompt and efficient boarding"
Cons: "The plane was stifling/hot. The air blowing from above was warm. While it was cold outside, the plane was miserable. i realize that planes are consistently delayed/held due to runway construction in Seattle...and that's nothing Alaska can change. But boarding early and then forcing us to swelter?"

Pros: "Entire trip front cabin bathroom was out of service and fasten seat belt signs were illuminated even though there was no turbulence. Only an hour trip but still shouldn't have to hold it until I land."

Cons: "Delayed and rebooked on flight 8 hours later???"

Pros: "On time!!!"

Pros: "No problems with the airline, security was a little tight. When I received a quick flag about a change in the flight from the app, the agent I asked was very helpful and double checked form further information when she couldn't find anything at first."
Cons: "Security was really tight, it reminded me of LAX before their upgrades! :)"

Pros: "Free wine!"

Pros: "Just fine"

Pros: "On time"
Cons: "I don't like seat in the back of the air plane."

Cons: "There was a dog sitting next to me...or should I say half on his owners seat and half on MY seat! Why??? I don't understand why pets need to be in the cabin. There was also a dog across the isle who cried the whole way off and on. Why is it necessary for pets to ride in the same cabin as their humans?? It was a very stressful trip!!"

Pros: "nothing"
Cons: "everything"

Pros: "Our flight was delayed an hour but the captain was very good about explaining the issue and giving us ongoing information."
Cons: "I arrived a the airport early and tried to get on an earlier flight. The Alaska rep wouldn't help me and said I had to use the kiosk for that. I did not get on the flight. When I got to the gate (I paid for first class) my boarding pass didn't work. It was resolved but it seems my using the kiosk created the problem even though I didn't change flights."

Pros: "This was the SECOND cancelled flight from Alaska on this trip. I called customer service and rebooked on Delta. I was shocked alaska cancelled both legs of the trip and made my travel day home about 7 hours when the flight was 1 hour... not impressed. Will look to book delta in the future for this leg."

Pros: "The pilot and the free wine and the window seat."
Cons: "The ticket gate was marked wrong and I was running to get my seat and almost missed the flight."

Pros: "The flight was fast and easy. No complaints."

Pros: "All was great. I liked to option to store my bag for free so I did not have to fight the overhead cabinets."

Pros: "Electrical outlets at seat + Wifi almost made me forget the agonizing pain in my knees"
Cons: "Having the next seat jammed into my knees made the Wifi and outlet not as enjoyable"

Cons: "Flight was scheduled to leave at 7am, ended up switching flights and did not get out until 10am and was late for a conference. Problem wasn't due to a delayed flight coming in but failure to fix something overnight. Alaska has been good in the past but screwed this one up."

Pros: "plane was on time and clean. Good service."
Cons: "I wish it were easier to find the terminal and gate number through either the Alaska website or through my smartphone apps (like Apple Wallet or email updates)."

Pros: "The flight itself was great."
Cons: "Checking in was a nightmare. First time of Alaska. Can't check baby items for free like on other airlines. KTN was not entered on tickets so didn't have the pre-check I paid for. Agent asked for ID then after those were put away asked for passports so had to dig back through bag. Had to lift suitcase on scale 2 times to get to 50 pounds, then 3rd time agent finally said we could just put the items we removed on the scale instead. Attitude from agent at check-in and at the gate were miserable and snotty! Will NOT fly again!"

Pros: "I like communication. Everyone from gate agents to pilots to flight attendants were good with communication"

Pros: "Nothing. No attempt by Alaska to help much with my situation. I had to spend the night in a chair or on the floor of the arrival area. I will spend 24 hours waiting for the next flight. I had to wait until the following morning to get my luggage. I have a headache. I asked Alaska for a room to catch some sleep and they said "call customer service". My phone battery was out because my charger was in my checked bag."
Cons: "Nobody was there to help me. I had to search for the luggage room of Avinca. Airline."

Pros: "It was just an awesome trip. Everything and everyone was great"
Cons: "Seats was a little hard"

Pros: "Crew was friendly and helpful."
Cons: "Only had choice between water and orange juice and no food."

Pros: "Everything"

Pros: "Flights were getting delayed out of Spokane due to all the snow, and Alaska adapted and moved our entire flight onto an earlier flight, making my evening much better than it could have been when the flight was later cancelled due to worsening conditions."

Pros: "like the ability to watch movies keeps your mind busy."
Cons: "plane stunk like pee"

Pros: "Friendly crew"
Cons: "Delay taking off but prefer to err on the side of safety. It wasn't anything the crew had control of"

Pros: "my original flight got canceled due to weather. I had heard horror stories about having to reschedule flights, but that was no my experience! In a short 5 minute phone call I was on the next safe flight out only 2 hours behind my regular schedule and they were really nice during the whole conversation!"

Pros: "How kind the staff was"
Cons: "How disorganized the whole process of rebooking our flights was. I ended up having to switch long lines and they booked me on ab 8pm GEG to SEA, 12:45pm SEA to ORD, 10:50am ORD to MSP. This is crazy. I ended up just booking myself on another flight on another airline. Why couldn't they offer alternative airlines to me in the first place?"

Pros: "Nothing stood out as better than average."
Cons: "The whole day was a disaster and it felt like the entire Alaska airlines was in a shambles. The first flight was delayed because they couldn't find a crew to get there in time. Once crew did show up, there was no sense of urgency and ground ops even seemed lethargic. Missed my connecting flight. Rebooked on a later flight which was then subsequently delayed another hour. The whole trip took twice as long as it should have."

Pros: "Boarding process, simple and easy. Great attendants."
Cons: "The movies I rented on gogo were finicky, meaning it skipped a few seconds every once in a while, and when I rewinded it still skipped the same parts. Made the movie more difficult to understand."

Cons: "Plane was delayed almost an hour..no explanation"

Cons: "The seats are too small"

Pros: "The seats were comfortable and roomy. The flight attendants were very kind. I will recommend Alaskan to my friends"

Pros: "The staff were good dealing with a wheelchair. We had rough air, so the cabin crew could not offer food or beverage. The flight is very short anyway, so it is no big deal that there was no food or entertainment t"
Cons: "It would be nice if the seats were more comfortable, again though, it's a short flight so it is fine"

Pros: "It was a quick flight."

Pros: "Flight crew was so good. Everyone was friendly and helpful and in a good mood"

Pros: "Crew was awesome! Service was quick!"
Cons: "One flight the plane was quite warm and the air overhead was blowing warm air.. didn’t cool down until we were preparing to land and then it blew warm air out again.."

Cons: "Flight into Seattle delayed, flight out of Seattle to Minneapolis delayed flights out of Minneapolis to Bismarck delayed. Ran from gate F to gate c24 arrived at 10:23 p.m. Slight to the park at 10:25 p.m. and they closed the door on me as I was running up there. Ran across the entire terminal to get there and they would not let me on. Last Flight of the night to Bismarck. Missed my uncle's 90th birthday party. Would not give me food voucher. Delta gate agent told me she would lose her job if she did not close the doors 8 minutes prior. However the Minneapolis flight waited for 15 minutes for people to board that plane. How does that compute? Why would they not wait 3 minutes for me rather than pay the money to put me up in a hotel?"

Pros: "On time"
Cons: "Flight attendants not friendly"

Pros: "Everything."
Cons: "No food or drinks"

Pros: "The service was impeccable as always"

Pros: "The crew was super friendly and incredibly helpful with our toddler."
Cons: "It was really cramped and the bathrooms smelled very strongly."

Pros: "great flight - easy and quick as always"
Cons: "the power on the plane didn't work and there was no entertainment"

Pros: "We upgraded to Delta Comfort, since the flight was a bit longer. I'm glad we did; it made a great deal of difference to have the extra space. The in-flight entertainment (individual displays on the backs of each seat) was excellent, the crew was excellent, and the flight was extremely smooth."

Cons: "The main cable seats although newer were not very comfortable."

Pros: "Flight is what we have come to think of as okay because nothing hurts"

Pros: "The entertainment"
Cons: "The boarding process is a bit backwards. They board by zones with the front of the plane going first, so if you're in the back you get stuck in the aisles waiting for these people to sit down. They should board the back of the plane first."

Pros: "I LOVED the 2 seater plane, so comfortable traveling with a companion and not having the third person."
Cons: "Boarding. It seems that it would be smarter to board from the back forward. I didn't have any food so I rated that wrong. Maybe add an N/A to the survey."

Pros: "Received sky boarding despite having a seat near the front. I like the smaller plane because there was plenty more leg room where I was (9c). A variety of free snacks were offered along with starbucks coffee, score! I wish I'd brought my ipad to take advantage of the free wi-fi and movies in-flight. Take-off & landing were very smooth despite a delay upon take-off. Made my connecting flight with time to buy lunch."

Cons: "Paid $28 for a Wi-Fi package that didn't work. No refund...."

Pros: "On time boarding in Seattle."
Cons: "Delayed in Los Angeles for about an hour. Checked on flight tracker and this flight is consistently delayed 20-40 minutes. Why hasn't Delta done anything to improve this?"

Pros: "The flight was quick and quiet with a kind crew and captain that had a great smile."
Cons: "I didn't like the food."

Pros: "Nice plane, smooth flight, flight was on time in spite of the disaster in Houston."
Cons: "There was food listed in the book but it was never offered. On a 4 hour flight, this is too long! Wifi was broken...I bought a $20 pair of earbuds in the airport specifically to watch movies and was never able to use them."

Pros: "Polite and thoughtful crew took care of our needs. Beverage service came through at least twice. Crew persevered through difficulties with the in-flight entertainment system and finally got it to work for us. :)"
Cons: "N/A"

Cons: "There was a kid screaming on both flights and t was not a good time"

Pros: "The crew were super friendly and helpful."
Cons: "The entertainment system was completely down for the entire flight."

Pros: "Very nice, comfortable plane, everything went smoothly in spite of our little airport being overrun with eclipse tourists."
Cons: "We paid extra to be able to pick our seat ahead of time but when we got there we were told that in the first leg of our trip the flight was oversold and therefore we didn't have seat assignments anymore. The delta folks blamed Kayak. We did get seat together, but not the ones I had previously chosen. Also there was no beverage service on this flight."

Pros: "Nice and attentive staff, smooth on and off."

Pros: "Seats were comfortable. Snacks!!! Nice flight crew."
Cons: "I liked everything."

Pros: "Excellent crew and comfortable flight"

Cons: "requirement to wait for seat assignment until at the gate"

Cons: "The plane was about 10 minutes late departing (not too bad), but the Entertainment System was down for the flight, meaning that in addition to entertainment, the USB and outlet charging was not working and you couldn't see current flight status."

Pros: "The crew of this flight were fun and personable without being intrusive."

Pros: "Very on-time and fast, respectful crew."
Cons: "The airplane was old and with no entertainment."

Cons: "The crew didn't even have the decency to wait for passengers to deplane. They were long gone by the time we got off. I found this pretty terrible service. Oh yeah and they announced the wrong arrival gate too. I'll never fly Delta again. There are better airlines that treat customers with more respect."

Pros: "Courtesy seating"

Pros: "Availability of flight. Quick flight, on time"
Cons: "Lay over"

Pros: "Delta made sure my husband and I had seats together and my husband was thrilled to have a window seat. We took off and arrived earlier than scheduled so we didn't have to run to catch our connecting flight."
Cons: "Everything was perfect. Nothing negative to report."

Pros: "the crew was nice"
Cons: "I would never fly Delta again! What you have done to the leg room, seating reminds of living in a third world country!"

Pros: "The friendliness of the staff and movie choices"
Cons: "Seat space"

Pros: "The flight attendants were very attentive and available."

Pros: "Transfer from SAT flight. Bathrooms clean. Short walk to new gate. Food or snacks available. Plug in for phone available. Boarding staff friendly. Plenty of overhead. On time. Service inflight friendly and prompt. Baggage prompt and pickup by family with no problem. Staff helpful and friendly. Crew efficient despite full plane. On time."
Cons: "Seats with no power. Boring and predictable snacks."

Cons: "Didn't stick to zones when boarding customers. Gate agent basically let anyone board during pre boarding and priority boarding, why even offer it if you aren't going to make people adhere to the rules."

Pros: "Boarding was easy"
Cons: "Arrived 15 mins late and then taxied for another 5-10 mins."

Pros: "Free in flight entertainment"
Cons: "No vegan meal options"

Cons: "I was starving because of my short connection time and couldn't have lunch - wanted to eat something solid and they just had boxes with fruits and cheese."

Pros: "I always have a great experience on Delta! Thank you"

Pros: "We have been flying Delta more often lately. Great service, newer planes in and out of Alaska, and affordable first class tickets. Snack basket had chocolate bars..."
Cons: "Short 3 hour flight-no complaints"

Cons: "Unkindness of gate agent"

Cons: "So so food. Terrible delay leaving Beijing. Gatemoccupied in SEA."

Cons: "Had trouble with entertainment console are 36d"

Cons: "1. Boarding order is not by seating making boarding very inefficient 2. Carry on bags were mandatorily checked at the gate when there was plenty of overhead bin space."

Pros: "The seats were the widest with the most cushion and padding I've ever had on any flight, I think all their seats were like that. The plane we were on had more leg room than your average flight. Also the backs of the chair were very tall, leaving even mpre head room perfect for tall people . I fly a lot and sometimes my knees hit the seat in front of me or when they recline it shoves the tray to close to you. Not on this flight there was enough room for me to lay back in the seat had the adjustable headrest that went up and down and also curved in to hold your head from falling on your neighbor next to you. Love the fact they had the USB plug-in in front of you. And the crew constantly kept coming through to empty trash and offer beverages. The plane was clean bathrooms in front and back of the airplane. Over all quiet engine and we were above the wings. Temperature good."
Cons: "The crew member that was checking in people at the gate would talk so fast we could barely understand what he was saying on the overhead announcement. I was traveling with someone who was hearing impaired so we were unaware of that they were getting ready to board. The electronic TV monitor wasn't updating to say boarding to notify people that would be helpful for the hearing impaired. Or--if a crew member is muffled on the announcement or talks too fast you can't understand or know what's going on. The most frustrating thing for me and my daughter we were both expecting to use Delta online entertainment. There are no monitor screens in the seats in front of us on this plane. So we were able to use our phones, but it would not download and once It finally downloaded we couldn't upload any of the movies. Connection speed way too slow. The warning said there were too many people on it at that time. Also I like it when they offer free headphones for people that don't have them. An example that would benefit people that don't want to listen to loud people on the plane or babies that are crying."

Pros: "The crew & my seat"
Cons: "The movie offerings & the snack offerings."

Pros: "Delta fed us so well. They made sure we were as comfortable as possible. The flight attendants were nothing short of kind and always smiling. Even the pilot was very ethusiastic over the intercom before the flight. He made jokes and everyone laughed. In fact, it was the most I've ever heard from a pilot on any flight in my life. I would rate this the best flight I've ever had. Thanks, Delta!"

Pros: "I love that I was upgraded to first class!"

Pros: "The pilot was fine and kept us informed. However, the rest of the crew was awful. Not friendly, did not smile. What poor example of American Airline employees. No food was available in the main cabin. This was a 6:30 p.m. flight and there should have been menu items available, not just pretzels"
Cons: "Crew and options for food. If I wanted pretzels, I would fly with Southwest. They have better service anyway."

Pros: "Basic flight. Super uncomfortable seats. Older plane. Cramped. Pilot was great. Flight smooth."
Cons: "Got there safe!"

Pros: "The crew was nice"
Cons: "Flight was delayed"

Pros: "The crew was very nice and attentive."
Cons: "It was SO hot in the airport terminal and on the plane, but only on our half of the plane. We were all very uncomfortable."

Pros: "Courteous professional staff!"
Cons: "I couldn't imagine a smaller space for traveling - rediculously small!"

Pros: "Plane had mechanical issues. Say on plane for 50 minutes before taking off"

Pros: "Comfortable and on time"

Cons: "When I️ went to the gate to Ben seated they said there was overbooking, but 10 min before departure they allowed me to fly"

Pros: "Flight was on time (actually early) and smooth. The crew was very friendly."
Cons: "Right after boarding Zone 5, the crew called for Zone 6, and everyone rushed the line. Zone 5 had not yet completed boarding."

Pros: "Found a rate that was virtually the same on what I would have spent in gas to drive there. I will never drive to events in Vegas again, kayak and done from now on."
Cons: "The layout of the Vegas airport is not one of my favorites"

Pros: "The smooth take off and landing beat Pilot and the flight crew ...... "FANTASTIC""

Cons: "Being led to pay to select seats on flight that was only 50% full"

Pros: "Plane was clean; staff professional; no issues."

Pros: "Cheap. Easy. Got me to my destination"

Cons: "The only downfall of the flight was the seating. Having to pay extra for an emergency exit row to get more leg room isn't good practice."

Pros: "Ok"

Pros: "The flight was a great experience opposed to other airlines (frontier).I would definitely choose american airlines next time i fly."

Pros: "Staff was helpful. Trip was on time"
Cons: "I wish the aircraft was able to show movies."

Cons: "Forgot to give me my drink"

Pros: "Friendly crew. Comfortable flight."
Cons: "No seat TV."

Pros: "None at all. Very poor customer service."
Cons: "Very poor customer service. Flight attendant name Daryl H. Colored male , declined to help me put my carry on luggage onto the over head bin. Instead he scolded me not to bring carry on luggage if I can't put it in. The bin wax too high for me . I'm 4'10 inc tall and unable to reach the over head bin. And Daryl H, was sitting on my paid chair. A nice passenger offer his help and put the carry on to the bin. I will not book this airline again."

Pros: "Nothing"
Cons: "Worst staff never flying with this airline again"

Cons: "Delay with out any real information or updates. Nothing done for the inconvenience. Will not fly American Airlines."

Pros: "Entertainment"
Cons: "Delays I missed work Delayed three hours"

Pros: "Crew was amazing, flight was amazing. No complaints!"

Pros: "It was last minute booking, I was balky for the price and the overall experience was comfortable."
Cons: "They forgot to get my coffee but it's nothing major plus we were about to land in 30 mins or so"

Pros: "Direct flight"
Cons: "Delayed 2 hours, gate changed, no free food"

Pros: "Was about an average flight for domestic travel."
Cons: "Leg room on flight wasn't the greatest and seat recline also slides the bottom of the seat forward."

Pros: "It was easy checking in and getting boarding pass online. OMG"
Cons: "OMG. Horrible experience. The 8:20 am flight didn't leave 'til noon. There were several changes. We were moved to different gates FIVE TIMES!!!!!!!!!"

Cons: "Our flight was delayed and then cancelled. We were given new flights the next day 8/20/16 and that was delayed for a few more hours. We wasted a day and a half at the airport and our hotel for the first night could not be refunded."

Cons: "Flight delayed for 4 hours"

Pros: "Absolutely nothing"
Cons: "This airline was extremely disrespectful and treated us like animals after cancelling our flight ..."

Pros: "Nothing I like"
Cons: "Family trip ruined because of the delay departure. And the airline is not able to do anything to make this situation better. The wait line is over an hour. Most ppl miss their flights. The crew member at the desk is very rude and doesn't have patience to explain my questions. Unsatisfied experience ever!"

Pros: "Outside my issues, everything else was quite pleased"
Cons: "I was charged twice for my seat. Purchase flight and I chose my seat. Both charges were separate. Once I made it to the airport I was charged again for the seat. Really confused with this matter. One ticket agent was anything but unpleasant, I am disable and I had to load my luggage on the ramp. Very unprofessional. Those two situations sad"

Pros: "Not much."
Cons: "Cramped seats; no on-flight entertainment. Boarding was unorganized. Overhead bins packed to overflowing."

Cons: "Once again the flight was delayed. Last time American Lost my connection TWice! It took me two days to reach my destination. I was cramped in a middle seat and one of the flight attendants was rude."

Pros: "On time flights."
Cons: "Middle seat."

Pros: "Plane didn't crash."
Cons: "Late flight, they didn't update the board at all. Forced me to check my carry on luggage because they didn't do their job correctly. Overall terrible service, will avoid AA in the future."

Cons: "The flight was cancelled. Then we all were told to re-ticket at customer service. Waited on the line for 2 hours to get a stand by ticket for the next flight. Luckily I was the second from the last that got the seat, or else I would have to wait for the next flight which would take even longer than just drive to Vegas myself. I asked customer service to accommodate me with some food coupon since I had to wait for the next flights...they said they don't have that kind of accommodation, really?!!!"

Pros: "The crew was nice enough , app updates are nice"
Cons: "To many technical issues with this airline , everytime for the last 2 years there's a mechanical problem or issue with a plane blocking runway . Honestly I've never been on time with an American Airlines flight . I could have taken a bus and gotten to my destination faster, communication is poor , had to walk from terminal 4 to 6 because they have gates at both but didn't post the correct terminal to my ticket , so I walked from 4 to 6 ... Then the delay made me walk back to 4 because of a gate change . Then we waited on the plane for another half hour . All in all its not really the staff but more so the actual operation of the airline that I'm not willing to work with anymore ."

Pros: "That we finally left"
Cons: "We were delayed for 3 hours with the smallest amount of communication about what was happening."

Pros: "Crew was awesome and attentive. Smooth flight and clean."
Cons: "Mone"

Pros: "Professional attitude of the crew"

Pros: "On tome"
Cons: "Nothing"

Pros: "The flight was shorter than expected"
Cons: "They don't really explain the safety procedures and the FA's were a bit rude at times."

Cons: "traveling at night"

Pros: "Was a quick flight, all staff and crew members got everyone on in a timely manner despite being a full flight."
Cons: "For as quick as the flight was there was really nothing to complain about."

Pros: "With this one I didn't get to pick my seat there was an over weight person searing next to my husband and he could not put down his armrest because she was on his seat they should make them buy 2 seats or buy first class. So that they other person doesn't have to suffer"
Cons: "Make them buy 2 seats or buy a 1st class seat!"

Pros: "Clean Fresh New"
Cons: "Hot"

Pros: "Movies"
Cons: "Flight changed 4 times from gates to departure time the guy on the side of me smelled really bad"

Cons: "If you dont have TSA precheck....get it...lifesaver"

Cons: "They charge $50 for a carry on bag!!!"

Pros: "Boarding was fast. We arrived early."
Cons: "It was too cold & they kept turning on the lights (it was a late night flight)."

Pros: "Nothing"
Cons: "Flight attendants talked loudly the whole flight. Very uncomfortable"

Pros: "The crew was very nice."
Cons: "The AC was broken - only the front half of the plane was getting it. The back half was very hot."

Pros: "Comfort nice cool cabin on boarding"
Cons: "No complaints with airline but flight was a little ruff on approach made me a little nauseous."

Pros: "We had about a 45 minute weather delay but those things can't be helped. The Captain kept us informed and he flew like superman getting us through all that crazy wind coming into Las Vegas. The plane was new and clean, the crew was great. Love that wide aisle...it eliminates that sardine feeling!!"

Pros: "The crew was good , plane was delayed and late for departure. Second flight was delayed by 2 1/2 hours , I just can’t catch a break !!"
Cons: "I could not log onto the website and check my carryon bag , cost me $50 at check in. It would not recognize my number for the first flight. I’m a known traveler on Frontier so I did log in with them ."

Cons: "There was no way for us to add another bag after our seat placement. No one answered the phone for Alligent and the website didn’t work. It costs $20 extra to do this at the airport. Even though it was not our fault that there was no one answering phone calls (and no way to leave a message)"

Pros: "LEFT EARLY ARRIVED EARLY PERFECT"

Pros: "The staff was friendly"
Cons: "The flight was delayed multiple times, the directions on having boarding passes on the app or printed prior were not given so found that our last minute to avoid paying the front desk clerk $5.00. The flight landed 5 hours later than scheduled which is completely unacceptable."

Pros: "Great crew and online customer service..."
Cons: "1- Flight Behind Schedule 2- Live customer service agents are truly non-existent until 1.5hrs before ‘departure’"

Pros: "Nothing, honestly. Constantly delayed, cheap airline with forced fees, only one I could take and I can’t believe you exist. You have horrible customer service"
Cons: "I will never fly you again. Sure you don’t care."

Pros: "I arrived safely Tommy Destination"
Cons: "It was so hot boarding and unloading. There was no air. Staff was curt and not very friendly as of assistance."

Cons: "Old plane with fixed seats with very limited leg room which were not comfortable- broken window shades, scratched windows, & rattles everywhere made for a long flight. Crew was ok, I would fly again if the price was enough of a savings"

Cons: "Allegiant 468 7/27 4 1/2 hour delay on flight 569 on 7/27 and not a single person on the ground or plane even said sorry. Allegiant also failed to update the revised departure time. Allegiant posted an initial delay of 30 minunutes but then, when there was a further 2 hour delay due to a problem with the plane in Vegas Allegiant didn't update the time. (G4 568 was showing a two hour delay, with a 1010 arrival into STS but Allegiant never updated the departure time for 569 to reflect the additional two hour delay.) It wasn't until I called that it got updated and when I called I had to point out that the airplane hadn't even left Vegas and Allegiant was still showing an 8:50 departure time. It also took the reservation agent over 20 minutes to get any information about what was going on. Lastly each and every time I call I was on hold for a minimum of 20 minutes before being able to speak to a person"

Cons: "Nothing!!!"

Pros: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"
Cons: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"

Pros: "Cheap fare"
Cons: "High baggage fees. Airplane sat for 30 min after boarding for fueling and some type of technical specifications. Seats don't recline."

Pros: "Comfort and speed of the flight. Attentive staff!"
Cons: "Need one craft beer"

Cons: "First they delayed the flight and then they cancelled the day of and I had to book a whole new flight for the day which was costly. I will never recommend that airline to anyone and I wanted to like it since I looked at their website and it looked very military friendly, but it was just disappointing"

Pros: "Their flights are always delayed. They have some pretty old flights and they always get broke before the take off and they have to do some maintenance before take off. Not going to fly again with them."
Cons: "Entire flight experience."

Cons: "Not to be helped, but was a bit bumpy."

Pros: "Cheap"
Cons: "Literally had to pay for every little thing that is usually included in other airline tickets."

Cons: "The flight got cancelled - trip had to be completely rearranged."

Pros: "The price of the flight was cheap, but i know why. You ended up paying for your carry on luggage, ypu pay for seat assignment if you want to guarentee sitting with you party, you pay for soda. My flight was 1.5 hours late, due to mechanical problem. Plane was janky and it felt like it STILL needed repairs."
Cons: "Low airfare."

Pros: "The price and the nonstop flight."
Cons: "6+ hour delays Plane looked to be in sad shape, paint peeling, looked bolted together from spare parts. Strange Air Conditioning issues mid-flight that turned the plane into a walk-in freezer. upon landing our entire flights bags were abandoned and there wasn't a single Allegiant representative in the airport to communicate with the airport baggage people. After 1.5 hour wait our bags were finally offloaded onto the baggage claim by an airport employee not normally tasked with the job. Allegiant was paged over and over with no response. I will NEVER fly Allegiant again."

Cons: "Delayed 5 hours!"

Pros: "Flight attendants were very respectful and courteous."
Cons: "Last 10 minutes of landing the plane was very very rough. A few people had to pull out the barf bags Lots of speeding up and slowing down. Ups and downs. It wasn't turbulence but it felt like it."

Cons: "Two out of three bathrooms out of order"

Pros: "The crew was very friendly"
Cons: "The flight was delayed 2 hours. The plane was freezing the entire flight. Apparently, the crew tried to get the pilot to turn down the air, but it never happened. I hate how Allegiant nickel and dimes you. Not even a cup of water is free."

Pros: "GREAT EXPERIENCE FOR A FIRST TIME FLYER"

Pros: "Nothing."
Cons: "They overcharge for bags and their weight limit is only 40 pounds. They leave the desk and hour before take off which doesn't help people who are running late. They charge you to print out your boarding pass. They don't even send the boarding pass through email, you have to download the app. Overall horrible customer service. When call for customer service you can't even get a human representative. I missed my flight and they didn't even have another flight to to accommodate me to get to my destination and no one at the front desk to talk to."

Cons: "Muy mal aerolínea"

Cons: "everything was poor"

Pros: "Nothing"
Cons: "5 hour delay. They offered meal vouchers. For 8 dollar like wtf? But of course they offered them after every place closed in the airport."

Pros: "Really smooth flight, quick and easy to Las Vegas..."
Cons: "Paying for checked luggage..."

Pros: "STS ground crew waived goodbye. Love a small town airport"

Pros: "The flight left on time. Friendly crew"
Cons: "I don't like that they charge for carry on bags and they don't have a toll free number"

Pros: "It's a budget airline so don't​expect thrills, but it got me to my destination."
Cons: "The boarding agent didn't understand priority comes before group 3."

Pros: "Price"
Cons: "Bought two tickets, I had to pay more to sit with my wife. Seats don't recline. Endless emails before the flight telling me to pay for my carry ons."

Pros: "The from take off to landing was smooth"
Cons: "Have no dislikes"

Pros: "Some of the crew was VERY rude. I was uncomfortable and will never fly through them again."

Cons: "I didn't like the schedule time change. Very inconvenient missed some of my planned festivities that were prepaid."

Pros: "Time of travel"
Cons: "No leg room"

Pros: "Having all the rodeo people going to the rodeo to Las Vegas"
Cons: "noise"

Cons: "The weather blizzard and freeways being closed. I missed my flight"

Pros: "Check in was easy, seating comfortable, staff very polite"
Cons: "No complimentary beverage is kind of a bummer, since you do get quite thirsty during a flight"

Pros: "Not much"
Cons: "7 ½ hr maintenance delay. Entirely predictable and easily forecasts. Pretty bush league."

Cons: "Late flight , now stuck on plane for 20 mins and being moved to another gate . Still on plane"

Cons: "A safe, quiet set of flights. Nothing really unusual, which is a good thing. US airlines suck badly in cuisine and this trip reinforcedji"

Pros: "I watched a good movie."
Cons: "The plane seemed old. Food was pretty lousy. Hummus was dry, crackers were stale."

Pros: "I mean what to you expect from an America carrier in economy"
Cons: "Everything"

Cons: "First class no food they intended to give boicher for 20$ to buy food...shame on United"

Cons: "Major delays. No service."

Pros: "See above. The same applies."
Cons: "See above. The same applies."

Pros: "On time"

Pros: "Crew was nice, did their best to help."
Cons: "14 hours late"

Pros: "Entertainment is too hard with Direct TV"

Pros: "I know it's not the crews fault for the delay, but everything was just truly horrendous. I was a little hesitant to fly United after their scandal, but now I know that I should not have. After a 2+ hour delay, I had to pay $60 at the gate to check a CARRY-ON that I had already asked about at the baggage drop at the beginning of that dreadful day. They assured me that it would be no problem, and foolish me, I actually believed them, so instead of paying $25 to check it ahead of time, I got screwed for $60. For a close to 6 hour flight, a meal should be provided. Entertainment was free because of the fiasco, but normally it's $7.99 which is ridiculous. Lastly, the leg room was really nonexistent. Truly the worst experience I've ever had flying, and I've flown plenty of airlines, both domestic and international. I definitely think my return trip back to Jersey will be my last time flying United."
Cons: "Refer to the aforementioned post outlining everything I did not like about this absolute trip from hell. Very disappointing to experience that and it really started the trip out on a sour note. Hopefully it gets better before I have to get back on another United plane back home."

Cons: "Very poor entertainment"

Cons: "On board service!!!!!"

Cons: "While going inside the flight they told me there is no room for Carryon and gave me ticket to book the luggage. When I went inside the Flight there is lot of room to carryon's, why they have to lie this BS."

Pros: "Nothing because they didn't allow us to board the flight because there was 20mins left til the plane departed. Also the tickets were bought with 24hrs and they didn't refund or give us a flight credit."
Cons: "They didn't allow us tothe tickets were bought with 24hrs and they didn't refund or give us a flight credit."

Pros: "The flight attendant was really Nice"
Cons: "The agent at the gate were not helpful, we somehow got seats at opposite ends of the plane. Rowm17 and row 40."

Pros: "Didn't have food"

Pros: "The service was food"
Cons: "Lack of leg room!!! After my bicycle box was inspected they failed to secure my bike the way I had it in the box. Bike was flipping around in box. Bent rear brake calipers. Bent brake hoods. Rear skewers were uncoupled. No way to treat a $10,000 bike! Very upset!"

Pros: "The flight overall was great, easy to board and de-board, and a smooth process from start to finish."
Cons: "Connecting to the in-flight wi-fi to watch movies and tv shows was nearly impossible."

Pros: "They know their business"
Cons: "No free Internet. Costs too outrageous."

Cons: "Seats are not comfortable and no leg room"

Cons: "The flight was very cold. My son's toes were turning blue and they did not offer blankets. I had to unpack my carry on to grab a t shirt to wrap him in. No reason the plane should of been that cold. Will not fly untied again."

Pros: "Everything is usually great with United. I have rarely had an issue. If I have a choice, I fly with you."
Cons: "Nothing. You all were perfect again!"

Pros: "same as above"
Cons: "same as above"

Pros: "Friendly staff"
Cons: "Not enough room, need more overhead baggage room"

Pros: "I would like to start by saying that we had the best price ever and the service was exelente everyone that was working on the United plane were really attentive and friendly. Our flight was on time and we also got there couples of minutes early. Thank you United for also wishing me a happy birthday."
Cons: "There was really nothing negative that I can say. Other than loud snores that were coming from the person seating behind me. But overall excellent service by United"

Pros: "Great deal and not cheap like spirit..."

Cons: "It was hot on the plane. Miserable."

Pros: "The fact that I made it to Vegas!!!"
Cons: "Flight uncomfortable the staff wasn't all that pleasant nor attentive..."

Pros: "Gate agents were very friendly and helpful. I appreciate the extra effort made."
Cons: "It's shady to accept payments for the tv's for a less than one hour long travel time. No one expects entertainment on a short flight, but when the plane comes with it, it would go a long way to override the required payment. Especially on a delayed flight on the first night of the NCAA tournament. Nickel and diming is TACKY in general, but especially from a huge company that really has price gouged the tv access to begin with."

Cons: "The way the upper back and headrest of the seat was shaped made it very hard to be comfortable when sleeping (this was a red eye flight I took, so the entire flight was sleeping). The lighting in the cabin was also not as dim as I've seen on other flights that are clearly overnight flights - it was much too bright."

Cons: "the first flight was delayed and i arrived at the destination 8 hours after the scheduled time and completely missed the appointment. Very disappointed."

Cons: "The WiFi entertainment didn't work."

Pros: "The flight was on time"
Cons: "I sat in the very rear where the seat does not recline. I have a metal rod in my leg and it was incredibly uncomfortable also there was a party of about 30 elder Chinese seated next to me and in front and they were incredibly rude and loud"

Pros: "Smooth and quick flight"

Cons: "Big empty plane, wouldn't let anyone move to the exit rows. They were all empty. Lady said, we have to charge you $75 to sit there. Really? 10- years ago they raised their prices because of fuel. Now barrels of oil are 31 bucks that's 70 bucks cheaper than before. Shouldn't the airlines lower their prices. If you don't want all the charges fly Southwest!!"

Cons: "Rude all way around. One person was left at airport for 6hr's for wedding party"

Pros: "United employees in general are great and I'm comfortable with the airline."
Cons: "Boarding area at Newark is way too small and uncomfortable. Very poor planning at that particular gate for such full flights. There was a delay for fixing a jump seat which is understandable. But there was never any wifi that worked so couldn't watch anything on your device and the outlets to plug in your phone to charge was loose and barely worked. Not just my outlet but other passengers. Very disappointing for a five hour flight."

Pros: "Nice crew guy"
Cons: "Flight delayed 2 hours. Overflowing urine soaked bathroom garbage. Incredibly tight seats. Not even peanuts provided."

Pros: "My flight back I was on the plane almost 5 hours because of a maintenance issue. My flight was cancelled abs then put in abother at 6a. Had to lose a day at work. Horrible"

Pros: "No issues. Quick and painless."

Pros: "Nothing"
Cons: "Our plane hit an ice patch and ran into the snow bank. We had to wait 2 hours before I could get off the plane and then I had to wait in line for 5 hours for a new flight. United only paid for a hotel room in Denver since I missed my connecting flight to New Jersey. I missed an entire day of travel and all they gave me was a 1 night hotel stay. It was a super long day and put me behind. I kind of thought they would have comped my flight."

Cons: "2 hr behind schecduel"

Pros: "I liked all the free games I was able to play. The time seemed to pass by"
Cons: "I didn't like that this wasn't supposed to be my original flight."

Pros: "Love the flight crew and . TVs on flight."
Cons: "The way the plane is borded makes no sense to me."

Cons: "30 more minutes....."

Pros: "The first ticket agent switched my flight to a non- stop flight when it became apparent I would not make the connecting flight in Las Vegas due to aircraft delay."
Cons: "The alternate flight had 5 gate changes!!! And was delayed over 3 hours ..."

Cons: "The began by saying they were delaying the flight due to waiting for passengers. After about a hour they finally said that there was mechanical issues. Three hours later after sitting on the Tarmac the plane finally took off and we got to our destination three hours late."

Pros: "Most of the flight staff was awesome! TV and food were great. Flight landed early."
Cons: "There was one flight attendant with long hair that was very rude to myself and the cabin members and kept physically touching and kicking people. At one point she was reaching around in my lap, instead of just asking me for what she needed. It was creepy and rude, i can't believe her fellow staff memebers didn't say anything. So gross."

Pros: "I got a whole exit row to myself. We boarded quickly & took off on time & arrived early."
Cons: "There are no snacks & they ran out of time to serve everyone a drink."

Cons: "Wish the seats were a little bit wider"