Find cheap flights from St. John's to Florida

Pros: "The crew was good. They explained why we were late and helped with resetting the cabins TVs."
Cons: "The flight was delayed somewhat significantly which was very frustrating. Two of the four flights this trip were delayed."

Cons: "WiFi and media was not working but it was a short flight and they warned us ahead of time."

Pros: "All fine except that entertainment was curtailed becasue of flying to Cuba"

Pros: "Resolved promptly"
Cons: "Asked for water but was forgotten a couple times"

Pros: "Pleasant crew even though there was a delay"
Cons: "No food. Skimpy entertainment"

Cons: "5h delayed"

Pros: "The whole experience was great. All the staff was friendly and polite. The seat was very comfortable, and the ability to watch TV or listen to music was great."

Pros: "I love flying JetBlue great job to all you were employees"
Cons: "The only thing I didn’t like is that it didn’t stop in West Palm Beach and that could cause a problem with my next trip to Florida Bluejay take a couple of times a year to take care of my 89-year-old mother"

Pros: "The staff really didnt know where to pick up my luggage, which have me going to different terminals, but the flight was good"
Cons: "The flight."

Pros: "Safe flight"
Cons: "Delayed flight plus tv didn’t work"

Cons: "Flight was delayed and terminal staff was rude about making changes"

Cons: "Flight was very delayed"

Pros: "Crew were nice. They gave out cookies and chips."
Cons: "Families with kids should go second on the plane, not almost last. The air conditioning system was broken. The seats were hard on my bottom which made for a rough red eye flight. Hit tons of turbulence with no warning. I know you can see that ahead of time so just give us a heads up. They couldn’t get the bridge way to the plane so we sat for half an hour in the no ac plane instead of getting us a stair or other gate."

Pros: "That I eventually arrived."
Cons: "Everything else. 2 hours late???? F that."

Pros: "Swift boarding procesx"
Cons: "Nothing"

Pros: "I loved that the pilot on my first flight introduced himself and staff to the customers prior to loading the plane. Everyone was very welcoming and friendly. The leg-room! The leg room was a great surprise. No hassle with bags. Great snacks, wi-fi and movies for FREE! I was so tickled. I've never flown JetBlue. I thought it was just another low-cost airline that makes you pay for everything , what a nice surprise! I immediately gave you a shout-out on my facebook account. Best flight experience I've had in a long time. Thank you."

Pros: "Nothing really."
Cons: "1. Forced to check carry on because of a pocket in the front when other passengers were allowed to bring actual suitcases which were taken right before boarding. Apparently JetBlue has a quota to meet as to how many people they charge for carry on luggage. 2. Refused to allow me to request my seat ahead of time to try and charge a $50 fee for an upgraded seat, even though by purchasing a ticket, I am guaranteed a seat on the plane. 3. Late once again. So far every flight taken by JetBlue this year has been late. My only on time flight this year has been with Delta. I do believe they are the new Spirit Airlines in disguise. This airline has been moved to the bottom of my list. I may take them once more but it depends on how many points I have with them, if it's enough to cover a free trip. If it doesn't, I will forfeit as the aggravation and nasty behaviour at the check in counter especially at LaGuardia is too much to take. They are also every discriminatory at that airport also, especially the people who work at JetBlue. I have to take responsibility for keep trying. It the same as beating a dead horse and expecting it to get up and run."

Cons: "Plane was hot"

Pros: "Flight attendant great. Seats comfortable. Flight on time."

Pros: "The ease which they handle boarding"
Cons: "Delay"

Cons: "Not much attention from crew. Had to request food purchase twice, although crew was not busy."

Pros: "JetBlue's service"

Pros: "Jetblue has consistently provided a great package. From efficiency, cleanliness and employee helpfulness. I trulyblu enjoy flying with them."
Cons: "Jetblue's concourse @ EWR could use a little love. But then again, I feel the entire airport could use some love...."

Pros: "Everything, trip was great"

Pros: "Everything"

Pros: "Quick and easy flight. Pilot was nice."
Cons: "The flight attendants didn't seem too thrilled with me wanting 2 of the free beverages. And when I woke up my complimentary water bottle was gone."

Pros: "The crew and comfort were great"

Pros: "The flight staff was very attentive. Unlimited snacks and beverages. Free WiFi! Free movies!"
Cons: "Delay in take off due to potable water system that required a check before wet could leave."

Pros: "I really enjoyed the in-flight FREE Wi-Fi, and the service was great! I will definately look for Jet Blue flights in the future"

Pros: "Jet blue is my favorite airline! Absolutely amazing!"

Pros: "Crew, Comfort"
Cons: "TV wasn't working for my personal chair."

Pros: "Everything else was ok"
Cons: "It Has happened to me almost every time I fly with JetBlue there are Huge delays"

Pros: "Flight from Cancun to Fort Lauderdale went smooth/on time"
Cons: "Timeless"

Cons: "Horrible landing. TheThe plane dropped drastically at one point I thought wevwer going to have a crash landing."

Pros: "Comfortable roomy seats! !wonderful staff."

Cons: "Older plane and I had an 11 hour Layover after the flight"

Pros: "The ability to watch LIVE TV was amazing. I didn't have to miss watching the Soccer Match. The flight was bumpbi for most of the time, but the crew did continue with service. When it got to dangerous , they would stop, which was the right thing to do."
Cons: "The boarding was a little confusing, since it was difficult to hear the announcer with all the other airport noise. Food was, what is to be expected on a medium duration domestic flight."

Pros: "Comfort in seat with more leg space than usual."
Cons: "Wish water was offered after snack and drink."

Pros: "Got us to out destination. Pretty low bar."
Cons: "You don't decide to have catering stock airline AFTER everyone has boarded & we've endured a rain delay."

Pros: "Great flight with an awesome crew . Landed early."
Cons: "No gate available when we landed. Sat on the Tarmac for 45 minutes totally negating the early arrival."

Pros: "Seats and space"
Cons: "Food selection"

Pros: "They have an amazing amount of amenities for any airline, especially one so low cost! Free snacks, drinks and wifi are"

Pros: "The staff was very friendly. Love how we boarded--the old way, from the rear to the front!--no bumping of passengers already seated. Snacks were great."
Cons: "Table was dirty. Flight left late and was a bit bumpy, but we safely landed and these may have been matters beyond our control."

Cons: "Baggage did not arrive until 45 minutes after landing."

Cons: "Delayed for over an hour each way."

Pros: "free wifi and the ability to watch television while flying"
Cons: "The seats were a bit uncomfortable."

Pros: "Courtesy and attentive"

Pros: "Crew was very professional"

Pros: "At check in, while checking my bag, the agent advised that since the flight wasn't full, and I wound have to claim my bag to transfer to an international flight, I could save some time by taking my bag on board. That worked out very well. I am very thankful for the good advice."

Cons: "Sitting in first class"

Cons: "Food."

Pros: "Comfortable seats, nice staff, clean facilities"
Cons: "Nothing"

Pros: "The movie options"
Cons: "Compensation for having waited an hour and a half extra."

Pros: "Nice helpful crew, plane was clean, arrived ahead of schedule"
Cons: "Nothing much"

Cons: "WiFi didn’t work at all."

Pros: "Horrible delay with unruly customers on the plane. But the flight attendants did great handling them"

Cons: "Delay on flight and providing beverages while waiting for 6 hours"

Cons: "Boarding process was really poor. Long line for just dropping a bag off that I already paid for."

Pros: "Boarding and crew were professional and courteous."
Cons: "Media interface system and Gogo inflight app are not synced and I could not listen to the movie I was watching. No subtitles offered for in flight movies. Someone farted before we deplaned and it was quite unpleasant. Also I wish the automatic seat assignments took my height into account."

Pros: "Horrible storms kept us in the air for at least an hour past our scheduled landing time. And yet we experienced virtually no turbulence. The pilots did an excellent job of keeping us updated, kept things as smooth as possible with the bad weather and we had plenty of movies and games to choose"
Cons: "I was charged an extra $100 because my bag was 10lbs overweight. Where is this crazy fee communicated on their website? And why does it have to be so much? I didn't have a way to weigh our bag before we left. I had no idea it was so heavy - ridiculous price."

Pros: "Seat was great, complimentary snacks and alcoholic beverage"

Pros: "I loved flying delta comfort. I’m going to do it more often."

Cons: "6 hours late. Unacceptable."

Pros: "The people was relaxed and the flight attendant was polite and professional.. everything was on time"
Cons: "Nothing at all great service"

Cons: "The"

Pros: "Not much"
Cons: "The re route to MSP... Seven hour flight time for a two and half hour flight..."

Pros: "Great crew"

Pros: "Movies"
Cons: "Not supplying headphones Crew not to helpful, one unpolite Refreshments ridiculous"

Pros: "I love Delta. The crew members were very safe, courteous, and efficient."
Cons: "N/a"

Pros: "Delta is always running behind."

Pros: "Trip and flight crew excellent!"
Cons: "I understand that they couldn't deliver luggage during lightening, but my luggage and clothes were soaked!"

Pros: "For the first time in a ling time I felt if I dropped something I didn't have to kiss it goodbye. My knees and back didn't hurt by the end of the fight. I know longer felt like a sardines in a tin."

Pros: "Enjoy able"
Cons: "Noise"

Cons: "My bag was damaged when I arrived at Orlando."

Pros: "Short comfortable flight.. good entertainment to choose from."
Cons: "Everything was good with this flight.."

Pros: "Crew was nice"
Cons: "Always a delay with Delta"

Pros: "From curbside check-in to landing the plane, overall excellent service ! Very pleased to find out they offered a shuttle from checkin to the gate. I am having knee surgery soon and the walk from security to gate 34 LaGuardia would have put me over the top with pain! It was a very nice gentleman that gave me a ride to the gate and even stopped to let me use the bathroom. Thumbs up *****"
Cons: "The fact that I was charged $150 to check a small cosmetics bag is no loose change ! I would have carried it on but my hand is in a brace and I has to have extensive surgery. Then yoy get to the gate, and they repeatedly asked for volunteers to check their bags for free. I think this is a very unfair policy and try to explain it to the curbside attendant. I literally cannot carry more than five pounds in my left hand until I get bone replacement surgery. I'm also having knee surgery soon and this small additional weight would be caused me excruciating pain ! They didn't care and still charged me $150 for a bag thats no bigger than 12 inches and weighs less than ten pounds. Thats the way you treat your first class passengers? One other quick note: the sausage and egg sandwich? that was served for breakfast was absolutely horrible! Thumbs down !"

Pros: "The crew is always great. I liked the environment was cooler. It doesn't need to be refrigerator cold but keeping things on the cooler side is helpful."
Cons: "The boarding process is always horrible. Folks crowd the gate before their class is called. It creates anxiety and edginess. Never a good way to start a trip. While it always goes relatively quickly I feel it should be more organized and folks made to follow a system. Cramming right up against the ticket counter doesn't do anyone any good."

Pros: "I fly Delta Airlines 2x a year and if I had to go on this flight experience alone I would never fly with them again. This particular flight attendant. Brunette who wore all red~ like she had a personal conflict with us from the moment we walked on the plane. We were sitting in the back and could hear the things that she was saying about my grandson and myself. She was rude, snotty, had a sassy mouth. I was COMPLETELY APPALLED as to the way we were treated by her. It was a long flight to have someone you felt was bullying you the whole flight to the moment we were exiting the plane. Karma will come back to her one day..."
Cons: "I fly Delta Airlines 2x a year and if I had to go on this flight experience alone I would never fly with them again. This particular flight attendant. Brunette who wore all red~ like she had a personal conflict with us from the moment we walked on the plane. We were sitting in the back and could hear the things that she was saying about my grandson and myself. She was rude, snotty, had a sassy mouth. I was COMPLETELY APPALLED as to the way we were treated by her. It was a long flight to have someone you felt was bullying you the whole flight to the moment we were exiting the plane. Karma will come back to her one day..."

Cons: "Delta cancelled the flight after midnight on Friday morning, and never rebooked me. I still haven't heard from them. In not even sure why I'm getting alerts about baggage claim."

Pros: "Nothing"
Cons: "No food on a coast to coast flight, outrageous drink prices and a crew that didn't fit in the aisle. Searched at the gate and was sorry I. Am back in America!!!"

Pros: "Friendly staff"
Cons: "Confusing and chaotic boarding procedure"

Pros: "Appreciated the crew keeping things low key as it was a night flight"
Cons: "There were several members of one family on the flight scattered all over the plane. They seemed to want to visit with each other before the flight (making it difficult for me to get to my seat) and during the flight (making it tough to get some sleep). It would be nice if they had been seated together so as not to disturb others. I know this really isn't Delta's fault, but some people aren't very conscientious"

Pros: "I liked the in-flight entertainment and the crew was very pleasant"
Cons: "The seats are awful. If you're 6 ft or taller, your legs barely fit if at all. Boarding is ridiculous."

Cons: "no legroom in a first class and expensive seat No entertainment"

Cons: "I felt singled out by the gate agents for this leg of the flight. The gate agent called me out twice - once just to check if my carry on fit into the sample size container. Then she did it again when we were boarding. I know she knew she'd already asked me before. Because afterwards, she tried to play it off, laughing and saying "I'd already asked you, didn't it". My carry on fit with ease. There were people with larger suitcases all around me but she continuously singled me out."

Pros: "I had a middle row seat for this 3 hour 50 minute red eye flight. The plane was quite new. There was plenty of storage space in the bins above the seats. My seat was very comfortable. It reclined a lot. The leg room was more than I needed and I am 6' tall. The individual TV monitor was great. Delta made a long flight quite bearable!"

Pros: "The crew made up for some of the lost time"
Cons: "Delta downsized the plane overbooked by 35, reassigned our seating that we made three months ago so we no longer could sit next to each other. My wife had to sit in one row I had to sit in another Delta did all this without contacting us. This was done to many of the passengers. The seats are getting as ridiculously narrow, I thought I was on Spirit Airlines! Now Delta is charging for bags! One reason I had stayed with Delta was although the ticket prices were higher the bags were free, now higher ticket prices and bag fees! Guess I will have to search for another air carrier. Delta is not loyal to me so I won't be loyal to Delta! Fuel is cheaper so they raise fees!"

Cons: "Seat(19c) is in a position that due to its design causes it to be bumped into continously throughout the flight... I lost track of the amount of times I got jostled by passengers and crew. May want to rethink the use of that seat. They ran out of food. Had to wait over 30 min on the tarmac before being able to deplane."

Pros: "Comfortable seats"
Cons: "Moron putting the seat back in front of me"

Pros: "Going to NY the boarding zones changed by the gate so you could see your time for boarding."
Cons: "Going back to Orlando the boarding zone did not change from 1 and I was the last person boarding. I am not a frequent flier so it was confusing to me."

Pros: "I liked how fluid and easy the landing was. And I especially liked how we arrived to Orlando in less than the allotted time which was three hours."
Cons: "Did not like how there were not many options for eating, but loved the flight overall."

Pros: "The friendliness and helpfulness of flight attendants was outstanding"

Pros: "very nice airplane"

Pros: "Flight was very good. We look at t.v. and watch movies to make the flight short."
Cons: "I didn't like when I call and ask about the delayed when told that they were waiting on equipment, then when we get to the airport was told that the flight was a international flight that was running late. The Lies!!!!"

Pros: "I loved getting an email with my baggage claim number."
Cons: "The food was the same snack they give in the evening and afternoon, even though it was morning- pretzel, peanuts, or cookies."

Pros: "The staff was pleasant and very caring. I traveled with my sister who was in a wheel chair due to he ability to walk long distance and they were just outstanding. And I want to Praise Delta for their understanding and most caring and assistance in assisting me on changing of my return flight due to my husband had a stroke on Thanksgiving Day. I was able to leave out on Friday (11-27-2014) with no problem."

Pros: "Short flight"
Cons: "Delayed"

Pros: "we arrived earlier than the time listed"
Cons: "no entertainment"

Cons: "Cap. Was great"

Cons: "The food could have been better. I don’t mind paying but some nicer, healthier choices would have been nice. It is airplane food so no real surprise. :)"

Cons: "I wasn’t able to choose a seat"

Cons: "Updated screens for movies..."

Pros: "The crew was super friendly and took great care of us. The food was surprisingly good and our seats were comfortable. It was worth upgrading to Premium for the extra legroom and other little perks."
Cons: "I really can’t think of a bad part...the customer service at check in was so easy; our checked bags were automatically transferred in Calgary, the crew was very friendly, food was good as was the wine and beer."

Cons: "My other WestJet flights let me have access to wifi via the WestJet app and the entertainment console. I was disappointed to not have access on this flight."

Cons: "It was a quick flight up dates were provide at all times"

Pros: "The crew was doing best for the circumstances of old aircraft and greedy airline."
Cons: "Westjet planes operating on the London-Vancouver route have no screens at the back of the seats. The entertainment system provided over wifi is impossible to connect (spent almost 2 hours trying until giving up) and internet is not free too. There is only paid food on this flight (~ $15 / meal)."

Pros: "flight was good not problems"
Cons: "I don't think anything could have been done better"

Pros: "Boarding was easy, crew was pretty friendly and we reached London an hour early which was brilliant."
Cons: "Maybe let us know in advance that there's no TV's in the plane, or meals. Leg room for someone who's 6'4" is non existent, especially when the person in front of you puts their seat back."

Pros: "Crew was fabulous."
Cons: "Seats were uncomfortable and hard."

Cons: "Crews were good"

Pros: "Boarding was easy and organized. The airport functions really well and the staff is very pleasant"
Cons: "Wish the movie selection had more recent variety! Lots to choose from but I found many were a mix of older movies"

Pros: "Arrived earlier than scheduled."

Pros: "Direct from Orlando to London!"
Cons: "Coming home to the cold"

Pros: "Very comfortable, staff was courteous and professional and planes arrived ahead of schedule!"

Pros: "Nice seat mates. Very good baby with attentive parents nearby."

Pros: "On time Flight. Nice and friendly staff. Assistant at the check in Kiosk."
Cons: "Inattentive baggage security and check personnel."

Pros: "The flight attendant and my Plus seat were great. Flight was smooth."
Cons: "Satellite news. I would like to see Fox News as an option."

Pros: "Everyone was very nice"
Cons: "It was cold on the plane!"

Pros: "Crew was very efficient and friendly."
Cons: "Having only one bathroom at back of the plane was a surprise ."

Pros: "crew was outstanding"
Cons: "Westjetconnect (the plane's Wi-Fi) was down, so there was no means for entertainment on the plane."

Pros: "Crew was very pleasant"
Cons: "Seat cushion was horrible and I paid for plus."

Pros: "The cabin crew especially the gentleman was great and friendly and accomodative"
Cons: "Babies crying lol"

Pros: "Good amount of leg room. Crew was polite and friendly."
Cons: "Not enough space in the overhead bins. Early morning flight offered no breakfast style foods, just lunch type."

Pros: "The flight attendants were very nice. Especially « Big John », he was very funny."

Pros: "Great price!"
Cons: "All good! No complaints!"

Pros: "Nothing"
Cons: "They were not on time"

Pros: "Not very much"
Cons: "West jet delay caused me to miss air cananda connection. They offered no help in rebookong/hotel vouchers"

Pros: "One flight attendant"
Cons: "Everything. I never right reviews but I fly everywhere and this was the worst experience ever. Delayed flights and bad instructions. Really horrible customer service"

Pros: "The stewardesses were very pleasant and helpful..."

Pros: "It was nice staff r very friendly"

Cons: "West Jet connectivity would not work for my phone or ipad. There weren't able to fix the service."

Pros: "The little snacks we had"
Cons: "Losing my luggage"

Pros: "Extra leg room"
Cons: "Entertainment system didn’t work. Food was non descriptive. Service was spotty and far from attentive"

Pros: "Very good"
Cons: "Food v"

Pros: "It was very enjoyable all round."

Cons: "We flew from Toronto - Abbotsford with a stop in Edmonton. There was a 1 hour layover in Edmonton before the Edmonton - Abbotsford flight left. Unfortunately, the plane arrived in Edmonton 30 minutes late, and rather than wait 5 minutes for the passengers to disembark from the Toronto plane and board the Abbotsford plane, WestJet decided to leave all those passengers behind. There were no other flights available until the evening, and we were stuck for 8 hours at the Edmonton Airport before we were finally given a flight to Abbotsford. Never again will I book with WestJet."

Pros: "All Good"
Cons: "After landing in Edmonton could of been on next flight to Kelowna ended up waiting 1 1/2 for second flight to Kelown"

Pros: "It was a great flight . It wasn't full so there was a lot of room . It was on time and the Crew was very friendly"

Pros: "Clean and comfortable seating and polite and helpful crew."

Pros: "Flight was very pleasant, not full, on time and seats had electrical outlets and USB ports."
Cons: "They destroyed my checked luggage and refused to give me an adequate replacement. They also refused to cover for the resulting damages to my items."

Pros: "No Comments."
Cons: "The Female Stewardesses either conveniently did not see me sitting in the middle row seats, or perhaps had other alternative means. I felt totally and absolutely ignored, particularly when Meals and Beverages were being served."

Pros: "Westjet staff and friendliness!"
Cons: "A bit warm On the plane from Toronto to Calgary but packedfkight."

Cons: "Because there was a mechanical problem in Palm Springs and the suitcases in Toronto took forever to come down( mine was the last suitcase to come down ) I missed my connection and had to be put up at a hotel , the kitchen was closed and I had to pay for my breakfast!!!!"

Pros: "Good cabin staff, friendly and helpful"
Cons: "Entertainment system didn't work properly and charging port only worked part of the time"

Pros: "Westjet cabin service staff -- warm, good humour"
Cons: "Luggage was delayed at Toronto airport."

Pros: "Good overall experience. Good crew. Only downside is no TV on each seat"

Pros: "Good leg rooms, compared with the airlines, good services."
Cons: "Wifi was down on the way back to Vancouver. It is a first with WestJet for me. But overall was ok."

Pros: "flight was on time and our baggage arrived with us. The pilot landed in miserable weather and did a very good job."
Cons: "the seat could not be adjusted for tilt and the air nozzles were not working properly in that the air flow was very weak and the cabin was quite hot. We asked the attendant what they would do if we passed out. She let the captain know but nothing could really be done to correct the air flow."

Pros: "Not much"
Cons: "Taken another airline"

Pros: "The crew members were excellent in terms of the quality of their service."
Cons: "The seats were very uncomfortable due to my long legs. The pilots didn't do a good job at landing the plane at NMIA in Kingston. It felt like someone was being trained to fly the plane."

Pros: "The crew was professionally friendly."
Cons: "The checkin process was poor... The time to checkin took way longer than it should."

Pros: "yes the crew was very nice"
Cons: "it was good enough for the flight"

Pros: "The ticket i purchased didnt allow me to carry at least one luggage which i only learnt when i arrived at the airport. The crew was late so we left late The seat next to me was broken Only one toilet was in operation so there were always long lines The sandwich was dry You had to pay for a blanket"
Cons: "Everything"

Pros: "Promt timing ."
Cons: "Had to pay extra for luggage."

Pros: "The tea service, flight quality"
Cons: "The seating was uncomfortable, waiting to be seated was long (excuse being repairs), the customer service was poor"

Pros: "The check in agents wére just simply amazing"
Cons: "Didnt like the sťale coffee that was seŕved in flight"

Pros: "The service and food we're exceptional overall a great flight"
Cons: "The entertainment could be upgraded"

Pros: "Everything"

Pros: "Staff was sensitive. I'd had a difficult time with Irma..."
Cons: "Would have preferred a movie!"

Pros: "General theme of entertainment was so Caribbean. Timing was just great."
Cons: "Too cold sandwich, with late drink. Both servers might have worked together to bridge the gap."

Cons: "No Wi-Fi"

Pros: "What did I like? Nothing!"
Cons: "Horrible flight. One of the worst I have ever been on and I fly a lot. Flight was 90 minutes late and that was just the start of things. Baggage delivery took over 100 minutes in FLL with no Caribbean Airlines personnel to be found. Since CA has no interline agreement coming into the US I was told I was on my own. Missed my connecting flight (3 1/2 hour connection and I still missed it!) and was out $1200 out of my pocket to get a new reservation. Horrible, horrible airline!"

Pros: "I appreciate how supervisor at airport show great customer skills and help with ticket issue."
Cons: "That flight left a hour early March 17 and the next day was 30 minutes late. I had a funeral to go and couldn't make it."

Pros: "I had an entire row to myself. I'm 5'10, so imagine how happy I was."
Cons: "When I arrived to Piarco International Airport to collect my baggage, the zipper on my suitcase was missing. There were also items missing from my suitcase. This issue has yet to be resolved by Caribbean Airlines. Needless to say, I won't be flying with them anymore."

Pros: "The professionalism of the crew was top notch."
Cons: "Actually nothing much to complain about expect I wish the seats were a bit more spacious."

Pros: "Top notch airline"

Pros: "The level of customer service was excellent no delays the only downfall was my bag got damage and the response I received from the rep was less than okay. Very disappointed in how they just said nothing to help with my luggage."

Pros: "The flight was ok just need to give little snack on the flight Mitchell"

Pros: "The pilots did an excellent job in take off and landing the plane,,,"
Cons: "So smooth !!!"

Pros: "Pleasant staff."
Cons: "Slow drink service"

Pros: "Dorothy I enjoyed flight will travel with airline again and would recommend friends"

Pros: "Good customer service"
Cons: "My broken armrest. It damaged my clothing."

Cons: "They ripped my suitcase and on my return trip they refused to carry my suitcase unless I pay $12 US to shrink wrap it"

Pros: "I have not flown Caribbean Airlines for a Longreat while as they were less than reliable. I was pretty impressed to see they now have their act together. The flights were on time, the checkin process waso smooth and the flight crew did a fantastic job"
Cons: "Well, that's the same with all airline now a days. In flight entertainment and refreshment suck. I won't hold that against them"

Pros: "There were a lot of free seats on the plane and I jad a whole row of seats for myself"
Cons: "The plane is outdated, old, smelly and very uncomfortable. They need to upgrade their planes with better technology. Which plane in this era doesnt have ports to charge your phones. Staff was very cold, they should focus on uplifting their customer service."

Pros: "Fast check in!"
Cons: "The plane was a bit dated."

Pros: "The crew was helpful and very courteous..."

Cons: "There should even be a snack, nuts, chips , popcorn or sometiing"

Pros: "The length of the flight"
Cons: "The flight was delayed for a while. Nothing to eat. No leg room."

Pros: "Caribbean Airlines' inflight service is so outstanding. The flight crew is pleasant and accommodating, and the meals and service are superb. The fact that both cabins (first class and economy) get a full, hot meal makes this airline simply a cut above the rest. I've been a loyalty customer for 12 years and will continue to be!"

Pros: "The crew members very hosoitable."
Cons: "Judith, the pilots excellent flyers."

Pros: "My mother was provided wheelchair assistance as requested. This expedited the check in procedure. The staff was very accommodating at check in. However the flight crew was less than friendly. They asked that we remove our headphones for landing. This was very strange as we have traveled numerous times and kept our headphones on during flight."
Cons: "The smell on the late flight was unbearable. The aircraft smell of urine which permeated the air throughout the flight. I guess this being a local flight there are different standards meted out to the locals. Thank goodness that it was a quick flight."

Pros: "The crew members kept us alert, very friendly.. First time flying with Caribbean airlines and it was great."

Pros: "the flight was good but 1 of my bags was damaged,how can i make a claim?"

Pros: "I am very disappointed that my flat iron and hair gel was stolen from my suitcase, even after I had to pay for the extra suitcase. I paid for the extra suitcase and an employee stole from me. It's like Caribbean airlines charged me twice because I have to replace my stolen items. I am very disappointed in this service."

Pros: "It was safe. The staff was fiendly and warm"

Pros: "The air hostess"
Cons: "na"

Pros: "Everything."
Cons: "No food given or snacks other htan a drink"

Pros: "service and uickness of flight"

Pros: "The in flight services.."
Cons: "I didn't like that my flight was delayed for two hours and that caused me to miss my flight from fort Lauderdale to jfk so i had to update my flight and pay for it & no compensation was done to help me by Caribbean Airlines.. thumbs down! I need to call the complaint office"

Pros: "No problem, smooth sailing all the way to and fro,"
Cons: "A little more leg room would do!"

Pros: "Everything was fine. Nothing more than expected."
Cons: "The sound quality for the movie was terrible. Now, the Ft. Lauderdale-Piarco leg was another matter. We left 1.5 hours late, and there was so much chatter and announcements from multiple airlines, we didn't hear when ours was finally called. Several people had to come running to make it!"

Pros: "The flight was on time. Flight was comfortable Crew was friendly"
Cons: "No food/ snacks Awful and limited beverage"

Pros: "Very comfortable and staff was very friendly"
Cons: "Nothing"

Pros: "Flights close one hour before departure. i arrived ten minutes into the hour, unintentionally, for my early morning flight. I had tried web check in, but for some reason I was getting into a loop on the site. Since I was not checking bags, the agent was kind enough to reopen the flight for me, maybe after seeing my distress. i am grateful and very appreciative. Thank you Marvia!"

Pros: "I love everything, it was an amazing flight."

Pros: "The Flight Attendants were professional enough. The food was satisfactory and the level of comfort was acceptable."
Cons: "The boarding gate was changed after checking in and not all passengers were aware of the change. Thus making the start of the trip less than enjoyable."

Pros: "The entertainment was not working on my row of seating or on another I tried. For some yes. While I declined the offer of a blanket when offered, I had to wait quite a while when I changed my mind. I did not so enjoyed the food, as it was too salty. I should remember next time to complete a special request. Being on a low carb diet and with the two options, I was impossible to please. The effort however is noted.. Due to the carnival season, they offered rum pooch as a gesture,"

Cons: "Food"

Pros: "The younger cabin crew lady had a permanent scowl on her face."

Pros: "Crew on board are great."
Cons: "American keeps canceling and changing schedules. They cancelled flight section and took it out of my itinerary. Then took over 3 calls and 2 hours on hold to fix."

Pros: "The flight itself was uneventful, which is what you want from a flight. Once the connection was made the next day, the flight segment went perfectly."
Cons: "Flight was over 2 hours late leaving Lima, so many people missed connections in Miami, NOBODY from LATAM was at the gate to assist with how to make new connections or how to get local accommodations for the night. This was a customer service fail. American is no better. They rescheduled the flight at no cost, but then sent you back to LATAM for help with the overnight. If we buy tickets from your website and you own the process, you should be more helpful when there are problems. The back-and-forth was frustrating. Lima airport takes a long time to go through all the checkpoints. Two hours does not give enough time. There are at least four long lines that have to be endured. This process could use some streamlining."

Pros: "Comfort on board, entertainment system"
Cons: "Older plane than on the way to Paris, did not like so much the food (except main course)"

Pros: "The crew member was great."

Pros: "Niçoise salad was great. Had plenty of room in priority with pillow/blanket/headphones etc provided"

Pros: "Not using kayak"
Cons: "Kayak booked me the worst itinerary in the history of air travel!"

Pros: "Perfect from start to finish"

Pros: "I had to buy new clothes after lost bag and since bag had been lost twice during my trip, I was reluctant to check the bag. It was of size to cram into my carry on so I did that, but American staff demonstrated concern, had a sense of humor and helped me get a comfortable seat to sort of take some of the sting away. All that was great of them I was aware of being in an upgraded seat. No complaints, but it stung a little because I was deeply aware of the reinforcement of class. The small, extra comforts were wonderful and I wish everyone had them while risking their lives together over the ocean - especially the extra room At times, on the way over I felt a claustrophobic panic. But to stay positive, they were kiind, sympathetic, funny, sweet. I appreciate them."

Cons: "3 hours delay, NOT entertainment at all, this is ridiculous! The dinner was regular, but breakfast was terrible."

Pros: "On time. Was able to sleep through much of what was likely an annoying flight because there was no personal entertainment--the tiny screens overhead would have been impossible to see and they were showing a movie that was lame. It seemed anachronistic."
Cons: "At the Lima gate they made each passenger open their carryon and submit to a secondary inspection to confiscate all water we bought past security. No warning was given about this. I had paid airport prices for water to bring onto the plane and then had to surrender it at the gate. Of course in economy class they will not give you water or attention until you are at cruising altitude. More than one flight attendant did not smile and one was actually rude in spite of my attempts to be kind and smile. Except for one friendly person at check-in kiosk, bad service overall. They do not have personal entertainment systems, and it was like going back in time with the tiny screens you cannot see, playing a movie you either watch it or not."

Cons: "My flight from SFO to Miami was delayed so I missed my connection to Rio and now I’m NYC on my birthday instead of my final destination. The flight status was changed 7 times. And AA said they would get my bag off but they did not and now I have to wait at JFK and hope it got rerouted here. And if it didn’t to hope it can on another flight before I hopefully actually get on a flight for Rio. Nobody has comped me for losing a day in Rio and for my hotel room. And this has been the worst flight exeperience or my life which unfortunately landed on my birthday. One I’ll remember in a sad and bad way. American Airlines refused to compensate me because I got my tickets via Kayak and I haven’t been able to find a number to complain to a Kayak agent whom I sure would say I had to contact American Airlines and nobody would help or take responsilvitu for this disaster."

Pros: "Crew was great. No electrical outlets, wntertainment was mediocre. This was an old 747 that needs an update."

Pros: "nothing, didn't happen"
Cons: "The process of trying to rebook using a third party purchase and a code share ticket."

Pros: "the staff was great from check in at the airport until I landed"
Cons: "I wish the snacks were heathy like dried fruit and nuts"

Pros: "The flight was too short for food or drink"

Cons: "My flight was cancelled and caused me to miss another connecting flight to get to my destination, and now need to purchase new tickets."

Cons: "No entertainment, no food"

Cons: "I booked the flight with Kayak and it showed the airline as Finnair, the flight was actually with American, no complains about it. The issue was that Kayak did not update me with the Flight number for American Airlines and kept sending me information about the flight with Finnair which was not going to actually take place. I had to actually call American and spend time with a Representative providing all the data to be able to get my American Airlines flight booking code so I could check in online. American as always was great! Shame on Kayak!"

Pros: "Smooth ride."
Cons: "Waited on gate agents for more than 20 mins from 1.39 pm to 2.00 pm And this was a scheduled flight. This is sloppiness."

Pros: "Flight was on time. Smooth flight."
Cons: "In flight entertainment was below expectations"

Cons: "Delay No direction help for the gate Bad seats"

Pros: "Permiten facturar el equipaje de mano ya que el vuelo suele ir bastante lleno."
Cons: "No hay tolerancia con los kilos facturados. El equipaje pesaba 51 libras y me hicieron quitar peso para después aceptar que facture ena puerta de embarque."

Cons: "When we arrived at AirPort El Dorado, we discovered that our flight was cancelled/has been changed without warning us! They scheduled us a new flight with Vianca and Iberia: Bogotá-Madrid + Madrid-Brussels. My partner and I could not sit together on any of these flights! 1 of 10 hours and of 2 hours! I would NOT recommend AA to anyone! This was full responsability of AA!"

Cons: "Flight leaving Miami delayed 1.5 hrs Flight leaving London delayed 3hrs"

Cons: "my luggage was lost between Dallas and St petersburg russia and I waited 5 days to receive it"

Cons: "Flying old dilapidated 767-300 on 10.5 hour overseas flight is not a good idea Crappy seats, no in-seat entertainment, non-working overhead lights on the first flight... AA in it's usual glory. Mediocre company at best."

Pros: "Everything was perfect."
Cons: "."

Cons: "the flight did not have charging areas on the plane for phones for the regular seating. also, the seating was much tighter and our arm rest was not functioning. On all the planes going to our destination the accommodations were much different."

Pros: "Staff was professional and friendly."
Cons: "N/A"

Pros: "All good - with every aspect of the trip."

Pros: "Not enough luggage space for regular number of passengers on board"

Pros: "Gate was changed no one notified us and my family missedthe flight . one hou rextra wait. No apologies was extended."

Pros: "The new plane."
Cons: "Late departure."

Cons: "We were delayed for 6 hours due to a maintenance issue. Horrible customer service"

Cons: "Delay of flight do to routing maintenance has cost me a overnight in Miami. sleep only 4 hrs that day and the lost of one logged. AA employees in MIA the worst ever."

Pros: "Denver USO facility"

Pros: "Flight was on time. Great service from the ground staff to the in flight crew."

Pros: "Best was nice plane, great seats, and efficient crew."
Cons: "Worst was plane left late, then delayed on tarmac for "passenger count". This made me late for connecting flight and made me lose luggage."

Pros: "Entertainment was good but the system had to be rebooted two times as it was getting stuck."
Cons: "crew was more about relaxing themselves vs. worried about passengers. Wrong priorities! They ran out of food choice by the time they got to our seating area which was at half point of the plane!"

Cons: "I was made to check my carry on in a rush because there wasn't enough space supposedly. I was told my bag would be transferred all the way to bogota. When I got on the plane I saw plenty of space AND when I got to Bogota my bag wasn't there. My carry on had my most important belongings for in case other luggage was lost. It's not faire that other passengers get to carry on suitcases and a personal item and I can not being my small backpack. It's very inconvenient since my rain gear, my shoes and my Phone chargers are in that bag."

Pros: "Crew was friendly and attentive. First class food offerings were good for a domestic flight."
Cons: "Entertainment system on this A330 did not work for the entire flight."

Pros: "Flight was on time! Boarding and deplaning was excellent."
Cons: "Food service was below standards for any airline! Sandwiches were stale and salad was soggy. Very disappointing."

Pros: "Originally on American. They couldn't get a door to shut so moved me to British airways. Which is much nicer anyways, so no complaints there, however, American decided they would still deliver my luggage. 24 hrs after I land, nobody knows where it is."

Pros: "We were assigned seat numbers 25a and 25B. When we got to our seats the seats were taken out to be replaced but due to the lack of mid communication with the internal staffs and the ! What??? She said there wasn't any other seats to assign us on the coach level. Then talked to the supervisor and I asked her what if if we upgrade. Then she came back and said it will cost us an additional 7700 euros to seat in the first class yes I do understand her point and told her to forget it. Then another supervisor who was a Spanish lady said to me that sorry the maintenance is falling behind due to lack of comnication and promised that our seats will be fixed soon but she said in the meantime we could find any other seats that are single and sit until ours is ready. Well the two other seats that were available at that was a seat next to the kitchen and bathroom and that also had the seats were taken out. We were very stressed and felt like we were not treated professionally. Anyway we finally got our seats back and the rest was better."
Cons: "We were assigned seat numbers 25a and 25B. When we got to our seats the seats were taken out to be replaced but due to the lack of mid communication with the internal staffs and the maintenance the seats were not replaced on time and when we boarded my husband and u had to stand on the side for at least 20 mins. Then had to talk to the supervisor and and the tall dark lady told me if I not happy we can get off the plane and get on the next one! What??? She said there wasn't any other seats to assign us on the coach level. Then talked to the supervisor and I asked her what if if we upgrade. Then she came back and said it will cost us an additional 7700 euros to seat in the first class yes I do understand her point and told her to forget it. Then another supervisor who was a Spanish lady said to me that sorry the maintenance is falling behind due to lack of comnication and promised that our seats will be fixed soon but she said in the meantime we could find any other seats that are single and sit until ours is ready. Well the two other seats that were available at that was a seat next to the kitchen and bathroom and that also had the seats were taken out. We were very stressed and felt like we were not treated professionally. Anyway we finally got our seats back and the rest was better."

Cons: "Everything went to plan no delays, or drama."

Pros: "The schedulle was acomplish in each flight"

Cons: "The flight landed about 30 minutes early. We spent one hour on the tarmac waiting for a gate, resulting in us being late .. compromising many with tight connections."

Cons: "The boarding is a joke. They do not tell you which group is boarding and then turn you away if you are not in the correct group. I sat back and watched as the mob tried to board asking each other which group was boarding which no one knew. When I got up to board I asked and was told, "I held up two fingers". Personally I think using the intercom would work much better. I was thinking this was just a one time deal, however they handled it the same way on the return flight. This was the first time I used American, so I do not know if this is their standard policy, but this issue and a long list of others will make me think twice before I use them again."