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Missed flight. Requested assistance for my father and he did not receive it in Paris.

Business Class was very comfortable and the food and service was top notch.

Welp - they boarded us appropriately...then had us sit on the plane for over two hours before cancelling the flight...which meant another night in Munich. I probably had it a little better than most as over 500 people had to be accommodated/re-booked etc. The next day I boarded the same flight (for which I had now been ticketed 3 straight days) and - with "only" an hour delay, managed to finally get home over 2 days later than scheduled. I haven't flown Lufthansa to Europe in years...and I won't be looking to do so again in the future. To be clear, though, the people I interacted with - flight crew, Service Center, check-in were all professional and courteous - management is clearly to blame for their lack of communication and unpreparedness for when things go wrong.

If the plain wait for the passenger it should wait for the baggage!!

The plane was late to Frankfurt and I almost missed my connection and my checkt in bag didn’t catch the second flight! Poor

The crew was very nice. The equipment on the 747 felt old.

As expected. Would have appreciated a 3-day headsup reminder as a reassurance that all is well.

The seat I was stuck in was so unimaginably uncomfortable. I have never had that tight of a seat in my 20 years of flying. Even budget airlines give you more space.

Poor food on flight between Toronto and Stockholm Airport Toronto too crowded

Business Class Configuration was excellent- private and comfortable. Crew and service were excellent. I really appreciate Air Canada cabin pressurization equal to an altitude of 8,000ft. Upon landing, I felt more alert and refreshed than typical for international flights