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Our seats were reassigned on the day of departure and our small family group of 3 was split up unnecessarily — my wife was seated many rows behind myself and my daughter. The seats were also very small and very tightly packed — there was no space at all — and the seat cushions were hard and uncomfortable. I couldn’t sleep because it was painful on my butt. The cabin crew were nice and the food was decent enough, though.

The chairs were a bit tight even though I had extra feet space…2nd plane didn’t have entertainment and even though they said there was free WiFi-I believe the free WiFi wasn’t accessible unless u had some account set up….which I didn’t figure out

Flight was good but temp in the cabin was cold.

The seats in Premier Economy were very comfortable. The food was better than average. The way British Airways handled our seating was atrocious.

Worst airline in the world. They downgraded me from business class to economy with no compensation.

Even if you wait for connecting passengers you should not be an hour late departing waiting their luggage. Your passengers may have connections in the other end and you harm them.

Getting the boarding passes between the BA and AA apps was very clunky.

The airline was not clear about a new departure time so we got to the airport early anyway. The flight left early which was great because of weather. The check in process was very easy and staff were friendly and helpful. The crew was great and our flight was very good.

Although business class, the seating was really cramped. The food was so so.

Smooth trip no turbulence which is always a bonus for me lol! In cattle class so an element of being a bit squished (but not as bad as other shorter haul airlines) smaller plane than the one we flew out on and entertainment system wasn’t as modern but still definitely passed the time. Lovely crew x