Daily cleaning, installation of cabin HEPA filters
|March||Best time to beat the crowds with an average 13% drop in price.|
|November||Most popular time to fly with an average 39% increase in price.|
Average price round-trip
|$984||(avg. price over the last 2 weeks)|
Good deal round-trip
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Scores according to KAYAK customer reviews
Cons: "No movies"
Pros: "Crew was amazing"
Cons: "Seats was kinda uncomfortable. Leather seats would be great"
Pros: "Food was good."
Cons: "Not enough soft drinks and ice has to be asked for."
Cons: "Offer better options to redeem rewards/miles!"
Pros: "Comfortable chair foods and wheel chairs awesome"
Pros: "The crew was very friendly and accommodating. The food was delicious. The plane was clean. This was much better than United Airlines."
Cons: "As with other airlines, flying coach is uncomfortable."
Pros: "Boarding services"
Cons: "On-line cellphone app interface in mandarin version could be better."
Pros: "The flight was shared with Delta airlines on a Delta plane, terrible arrangements. Small seats, poor service, poor entertainment, very bad experience."
Cons: "It could have been better if it was a Korean Air flight."
Pros: "The airline accommodated by request for special meal with a very good seafood meal at each serving."
Cons: "Touchscreen did not work on the entertainment; everything had to be controlled from the remote control."
Pros: "Adult and kids menu was good on flights departing San Francisco. Programming options were Good."
Cons: "Lot of walking (almost an hour) between terminals for transfer between 261 and 236 gates."
Cons: "No wifi"
Pros: "Friendly crew, good food, roomy in economy (especially as the middle seat was not occupied)."
Cons: "Very limited movie/entertainment selection."
Pros: "How often i was fed"
Cons: "I wanted to upgrade and they said no even rhough it wasnt full"
Pros: "Flight attendants are pretty and nice."
Pros: "Very roomie and friendly service"
Pros: "Considerate and attentive airline staff, clean facilities, great entertainment. Couldn’t ask for a better flight experience!"
Cons: "Just the more than one hour departure delay. Reason given was that they were still waiting for passengers on a connect connecting flight. Then what was unusual was a manual head count of passengers which was out of the ordinary in this high tech world of modern air transportation"
Cons: "Delayed flight"
Cons: "Too much plastics - need to be more sustainable."
Pros: "The service is great. The food good. The seats are standard sleeper seats, so also good."
Cons: "the wine selection was not so good. They could do much better with the wine. It’s not the cost it’s the selection. For the same price range they could have better tasting wine."
Cons: "delayed 1:50 hrs."
Pros: "I love it."
Pros: "The leg room was pretty generous compared to other airlines."
Cons: "The entertainment system worked alright but a bit old-fashioned. The airplane safety video seemed like it was made in the 90s. The food on the return flight was really bad"
Pros: "Everything except the food option"
Cons: "No vegetarian option for the meal"
Pros: "The flight attendant uniforms"
Cons: "The guy sitting next to me whose elbow and kneee extended 4 inches into my seat area."
Cons: "Cabin temperature was too high"
Pros: "Had a fantastic time, it exceeded my expectations."
Pros: "Korean Air eventually returned my money"
Cons: "What I booked was changed to an impossible connection, 6 hour layover. Ultimately had to cancel reservation and rebook an alternative not through Kayak"
Pros: "I have flown many times with many airlines, and I must say that Korean Air is by far THE BEST. From staff to food to entertainment. They crew will go out of there way to do what they can to ensure you have a comfortable and good experience. I will DEFINITELY fly with them again. Kayak was very user friendly also."
Cons: "The flight was very lomg, but nothing could be done to remedy that."
Pros: "Crew is rather polite and courteous."
Cons: "On-board entertainment system wasn't working until 5min into the air."
Pros: "Getting preferred seating because we were sky team elite plus members"
Cons: "Exiting the plane in the cold Seattle weather."
Pros: "Didn't have any problems and the attendants were always helpful. Nice big screens to watch movies."
Cons: "One attendant, a Korean guy, was a bit strange. Told him I lived in Korea and didn't need the arrival card, but he insisted I take it. Ooooooookkkkkkkk...???"
Pros: "There was loads of entertainment during flight , food was great and crew was friendly."
Pros: "Cabin crew's service quality & attitude"
Cons: "delayed flight for 30 min due to the connection at the gate of ICN."
Pros: "The international flight authorized two luggage check in, you only authorized 1 check in, and didn't let me know before the departure at airport with two luggage, had to paid for additional luggage $72.00. AA flight two luggage 50lb each luggage, just let you know from now on I will never use Korean Air, with skypass visa card. I though will have better service, but very dispointed. Chin H. Boyd"
Pros: "Service, people, space, entertainment"
Cons: "I'm vegetarian so there were no vegetarian options"
Pros: "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
Pros: "Flight was full but still comfortable."
Pros: "Big airbus 380 is amazing fly non-stop over 15 hours across the ocean. Really nice airplane. Air attendants are all looking good and friendly. Ice cream was really good."
Cons: "No chicken meals left for me a bit disappointing. I've never had such a problem. Maybe next time have to make an order when booking ticket. Staffs fixed me a fish plate instead. My husband and I couldn't sleep tight at all. No room to straight our legs, especially his long legs."
Pros: "Very nice and comfortable flight"
Pros: "Attentive service from flight staff 2 meal service each way in economy"
Pros: "Great Service Check-in Process Boarding Process Lounge Food"
Cons: "Seat is a bit outdated: lie flat but not very comfortable. Their new Business seat on B777 seems much better Security / Immigration in Bali took 2.5h all flights to China, Korea, Japan, Australia seems to depart between 11pm and 2am Breakfast was served 2.5h before landing reducing sleep time"
Pros: "Service counter check in was very helpful"
Pros: "Cleanliness. More leg room"
Cons: "Attitude of a couple of the airline stewardess toward me. They served the Korean citizens and deliberately overlooked me for snacks or coffee/tea. I had to ask thrice."
Pros: "Nice bibimbap"
Cons: "Boarding staffs at Tan Son Nhat Airport"
Pros: "Smaller journey duration"
Pros: "The beautiful and friendly air syewardess."
Cons: "Not comfortable sitting on the cramped seat."
Pros: "It was ok."
Cons: "Not enough entertainment for a 10hr flight."
Pros: "Good food, friendly staff, great service"
Cons: "The seats could be bigger"
Cons: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."
Pros: "The crews were pretty great!"
Cons: "The regulating of the temperature."
Cons: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Cons: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Pros: "Reasonable space in economy class seats"
Cons: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Pros: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Pros: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Cons: "the headrest is hard. Apart from that- all was fine"
Pros: "Good beverage service."
Cons: "Over an hour delayj for departure."
Pros: "Crew was very engaging and service was good."
Cons: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."
Cons: "They left my bag off the plane. Ridiculous."
Cons: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
Pros: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Cons: "Pay attention to passengers."
Cons: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Cons: "Larger meals."
Cons: "The flight was cancelled and had to be rerouted on United Airlines."
Pros: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Cons: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."
Cons: "Turn the lights on early making it hard to sleep"
Pros: "The service"
Cons: "The food."
Cons: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
Pros: "Nothing to mention"
Cons: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Pros: "The crew was really friendly."
Cons: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Pros: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Pros: "The service"
Cons: "The seats"
Pros: "Very friendly and helpful crew."
Cons: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
Pros: "Crew was great, very nice"
Cons: "Not enough legroom"
Cons: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Cons: "The movie selection did not seem extremely varied."
Cons: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Cons: "Food and one bathroom out of service makes an awful flight"
Pros: "Nice flight, nice crew, and a nice experience."
Pros: "Service, technology"
Cons: "Could not print by boarding card and was not allowed to board in Amsterdam"
Pros: "Boarding was quick, Flight on time....just a regular service and plane"
Cons: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"
Pros: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Pros: "The food was excelent"
Cons: "I have to pay to pay a little more confort"
Cons: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."
Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Pros: "Jet airways flight till mumbai"
Cons: "Poor legspace in Klm flight till Amsterdam"
Pros: "Easy airport business"
Pros: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Cons: "No complaints at all."
Pros: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Cons: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Pros: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Cons: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."
Cons: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."
Cons: "I slept didn't have snack offered and no entertainment"
Pros: "Short flight friendly crew"
Cons: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."
Pros: "Flight was quick, professional, friendly."
Pros: "Staff very nice, plane clean and nice food"
Pros: "New plane, new seats, new entertainment system. All very goo to great. The dinner was above average in terms of taste but the breakfast was pretty ordinary."
Cons: "Breakfast food wasn't very good."
Cons: "No beverages were available to even purchase!"
Cons: "Lady at the gate barely paid any attention to the line. I had to ask her whether or now I can proceed"
Cons: "Had paid for main cabin extra but saw other regular coach passengers using up overhead space in section. Other American flights have monitored this to save space for extra fare passengers."
Pros: "The young man was so funny - crew!!!"
Cons: "The seat"
Pros: "Flight left on time."
Cons: "No charging points at seat and armrest headphone jacks did not work."
Pros: "Nonstop flight!"
Pros: "Customer Service was acceptable."
Cons: "Flights were cancelled and bags were lost!"
Pros: "There was a lot of entertainment choices"
Cons: "Seats are so crammed. Plane was late."
Cons: "The flight was late with no explanation. The incoming equipment was at the gate in time."
Pros: "everything was good"
Cons: "I’m not sure"
Cons: "on time departure"
Cons: "The flight was delayed and then stuck on runway for over an hour. No air at 3 am"
Pros: "As expected, on time, predictable"
Cons: "As expected, no empty seats, crowded."
Cons: "I researched and called and found a 45L backpack so I could carry on my dive bag. That’s the reason I’m going all the way to Fiji. Not letting me get it in LA I’d also ridiculous."
Pros: "Almost everything about the return flight was great. Check-in, legroom, flight crew, entertainment were top notch"
Cons: "I asked for specific meals for everyone on the booking but multiple customer service reps booked only 1 meal - when making bookings/changes ask if changes are for everyone or for specific passengers"
Cons: "Neither flight with this airline was remotely on time. We boarded both on time and proceeded to just sit there for an hour without any explanation for the delay"
Pros: "American Airlines staff from checking to departation were very friendly."
Cons: "Sat behind a couple with a small dog that was very stressed and barked at anyone that walked by. It was a late flight and I could have used a few winks."
Cons: "Two hour delay out of Denver, no crew."
Pros: "Landed safely and on time. Crew was nice."
Cons: "Cramped. Older plane missing USB plugs. Entertainment requires an app. Should have been cheaper for what I got which was a regular ticket for a 5'8" 160lb person."
Pros: "Customer service when my flight was delayed twice and then cancelled."
Cons: "I hated that there were sudden updates of delays just moments before we were supposed to board, then delayed for a day, then cancelled. I was fortunate to be re-routed to San Francisco (I am on the way) now, through United airlines. All in all, it was a stressful inconvenience."
Pros: "Old plane with new seats. The exit row window seat — which they rate as a preferred seat was terrible as the exit door sticks into the plane and takes away your room. And the seat doesn’t recline - they forget to say that."
Cons: "New Airplane"
Pros: "Boarding and seat selection. Time of departure worked well for us."
Cons: "The entertainment counsels were not performing correctly. Would not respond to commands property. Had to repeat functions."
Pros: "Easy flight"
Cons: "too tight to connection time in DFW"
Cons: "American Airlines"
Pros: "The crew were wonderful and very attentive. The food was excellent and served almost continuously - and free! Seats were comfortable and roomy enough to move around. Flight was not full and we were able to lie down to sleep a little."
Cons: "No complaints."
Pros: "Although we were delayed a bit, the ride was smooth and we caught up some. Great service. Being a domestic flight, it was surprising that the crew kept serving water and other drinks. Since it was the last 5 .5 hours after a 8.5 hour across the Atlantic, this was much appreciated."
Pros: "Food and a/c"
Cons: "Two hours delay."
Pros: "Cheap seat had leg room"
Cons: "Horrible long delays."
Pros: "Ease of boarding and on time flights"
Cons: "Leg room"
Cons: "Flight was cancelled we were re-routed and didn't get there until 24hours later."
Pros: "The crew was OK"
Cons: "Entertainment extremely poor."
Pros: "Nice staff"
Cons: "This thing that they called an exit row had no extra legroom whatsoever!"
Pros: "The lax to atl flight was on a much better plane with all the modern features to make the 5hr flight comfortable."
Cons: "The atl to lax was an old plane and wasn't comfortable for a 5hr flight"
Pros: "Boarding was smooth and the pilot did a nice job of getting us to and from Miami. Thank you!"
Cons: "The flight time said an hour, yet our arrival time was 6 hours. Then we proceeded to sit on the runway for 20 minutes before take off and now at 45 minutes after we landed. Someone should have planned gates and deplaning schedules better, it's an awful experience sitting and doing nothing when you're so close to being home. The other thing that was bothersome was on this 6 hour flight, my entertainment screen didn't work. Which not only meant I would need to entertain myself for the next 6 hours, but also there wasn't a way to get the flight attendants attention. When they came around with drinks, I asked two of them how to fix the screen and they gave me two different answers which neither worked. Then when I needed anything I would have to make my neighbors move and go walk to find someone. Overall not my favorite flying experience and didn't feel taken care of by the crew or AA. And to think I spent extra money to fly with AA..."
Pros: "Flight was on time and boarding went smoothly."
Pros: "The flight was delayed, apparently due to weather. I rebooked this flight after the first two legs were canceled. I was given an economy plus seat for this flight which made it more enjoable."
Cons: "Sitting on the runway after landing because the gate is occupied."
Cons: "Flight was oversold, was bumped to the next flight."
Pros: "The leg room in first class."
Cons: "Meal was not good."
Pros: "Same as above "loved everything" excellent flight!!!"
Cons: "Having to pay $50 to check bags when if I had been able to to Ak Air check in they would have been free"
Pros: "Frequent food and wine was much appreciated. Flight attendants were great."
Cons: "On a 6-8 hour international flight, individual screens at every seat would be nice. We took what seemed like a domestic plane from Philadelphia to Europe."
Pros: "It was fine"
Pros: "on time..."
Cons: "Flight got csncelled."
Pros: "The flight was very comfortable and all was good."
Cons: "It would be nice if it offered some kind if entertainment Not everyone has a portable device.."
Cons: "The front desk in Vancouver, Canada did not allow me to board the plane to Tokyo. I am supposed to attend the memorial service of my Mom who passed away two days before."
Cons: "When I bought the basic economy tickets and it felt like they intentionally on every flight had us in the same row but not next to each other. It was bizarre because in planes with 2 seats on each side they put us one on each side. Then they put us in the middle when there were 3 seats and separated another husband and wife in our same row. I an chose other airlines that seat us next to each other without paying 30$ more per seat per flight. I am a mileage plus card holder too."
Pros: "Used miles to upgrade to Premium Plus. Excellent seat and food!"
Pros: "The UI to watch videos on the plane is really good. They have good quality screens, so I watched movies for all the 12 hours of lfight I had."
Cons: "I bought WiFi but never worked. Entertainment didn’t work either. It was cold. At the airport, United has huge lines for bag drop both curbside and inside. waited 30 plus minutes and gave up. Checked bag at gate."
Pros: "The view."
Cons: "Landed early by a bit. Made to wait on runway 30 minutes before we could park at gate. Figure it out United - maybe if you worked with your airport partners better they’d help you the 1 or 2 times you’re actually early."
Pros: "The crew was great, very friendly and accommodating."
Cons: "Literally everything could have been better: Cancelled my reservation for no reason, and had to be on the phone for 2 hours to rebook Could not get me an upgraded seat because the "system wasn't working" Flight was delayed multiple times Forced to check carryon despite tons of open space No leg room"
Pros: "Service and punctuality"
Cons: "On board entertainment"
Cons: "Check in crew was so inflexible, and demanding. She wanted me to open a careful-sealed box just to take a pound out. Whrist my other luggage was only 48 pounds! I understand it is part of my fault not to be careful when weigh the boxes but she should have asked nicely. I would rate 0 for the bad behavior. This is not a first time I have bad experienced with United Airlines. I would not recomend this airlines."
Cons: "Seats were super small, people kept bumping us, and so did the crew, without even say sorry"
Pros: "Non stop flight"
Cons: "My wife and I were given seats aisle apart"
Pros: "Da food, seat"
Cons: "Da Music"
Cons: "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
Pros: "Flight crew was excellent and went over and above to help us"
Cons: "We were told due to the delay that CSR ‘s would help us with making our flights. Upon arrival no csr. Plane was still at terminal. Had to make 2 calls to a supervisor before csr’s Would do their job and get us boarded. Finally they came to their senses."
Pros: "Entertainment system was great, great selection for adults and kids. Flight crew were professional and polite."
Cons: "The veiled threat that we wouldn't be seated together because of purchasing special economy fare. We were seated together after all. 1 adult 2 kids 7 and 11."
Pros: "The crew was very pleasant, food was average."
Cons: "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
Pros: "Aircraft was newer"
Cons: "A no-frills airline"
Pros: "See above"
Cons: "See above"
Pros: "I liked that we didn't crash into snowy mountains. I like that we landed."
Cons: "OMG. First class seat "broken" - wasn't really able to lean back because it went "too far" into row behind me. Nope - that's actually how the chair is designed. Was asked to sit upright the entire 7 hour flight. IFE spotty at best. It kept rebooting and kicking me and others out. I guess food was "okay" as I honestly don't remember it at all. This is my last of 10 years at 1K with United. Moving airlines this year."
Pros: "The entertainment worked for like most of the time (surprisingly) and I got an extra seat next to me."
Cons: "What can you expect from united... the crew members were terrible absolutely unprofessional and unwilling to help. We were delayed for 3 hours in Taipei due to an issue with the plane that they were trying to fix. During this time many people were trying to change flights as they had connections in SFO. When they asked the hostesses for help, they either got rude unhelpful responses or got completely ignored. United really needs to train their flight attendants better."
Pros: "There was nothing special about this flight. It wasn't the worst I have been on but not best."
Cons: "Confusion on boarding. Flight delayed almost 2 hours. Passengers should have been informed by text earlier. I was at airport when the text came in that flight was delayed. However, on the TV news that morning, there were already delays, therefore United knew about the delays LONG before we arrived at the airport."
Pros: "Boarding and crew attendants were courteous and helpful. Flight left on time and arrived early. Luggage arrived and my time inChicago was short."
Cons: "Seats crowded but I was fortunate to not have a person in middle seat. Implied tv was free but system kept asking for my credit card."
Cons: "Getting bk to anchorage @midnight instead of the origibal time of 2:00 due to not having a fuckin pilot in new orleans"
Pros: "Flight was shorter than expected"
Cons: "Bathrooms were dirty and sound wasn't working for first in flight movie"
Cons: "My fiancé and I packed a suitcase together and it was 3lbs over the 50lb limit. They refused to let it slide and when we asked how much it would be if we left it they said it would cost us $100 for an oversized bag. We already paid the $25 so it makes no sense for it to cost $100 more. They were completely unreasonable and not helpful. Not to mention the flight was an hour late. Our flight on the way out was completely cancelled all together and no one bothered to tell either of us. Then they rerouted us on completely different flights! We had to basically throw a fit to get on the same flight, which ended up being 8 hours AFTER our original flight was supposed to leave. The entire experience was a disaster and I will never fly united again."
Pros: "When I was flying red eye they made it really easy to sleep. Lots of room excellent."
Cons: "I was too drunk and my ears felt like they were bleeding but the staff was really nice"
Pros: "I'll always contact kayak for my up coming flights"
Pros: "United is definitely improving. The service was attentive and friendly. When I asked for PJ's, the flight attendant made a good effort to retrieve them for me. I slept through the entire flight, very rare unless the conditions were optimal for sleep."
Cons: "While this flight was fine, my flight to Taipei was riddled with poor service. A bad and forgetful flight attendant can make all the difference. As United adjusts their service to the new Polaris configuration on newer planes, conditions will hopefully improve."
Pros: "United delivered us to Anchorage so late that we missed the very last flight out of Anchorage to Homer. We had to pay for a hotel room and full price tickets to fly the very next morning. Because United delivered us to Anchorage so late, we had to spend so much money on the hotel and next day flights. Until this point I have always been happy with United but I don't think we can go with United anymore after this."
Pros: "The seats were uncomfortable. The staff was cold. The food was horrible, I wasn't even able to eat some of it. The chicken was full of bones and grissle. The rest just tasted bad. Most of their planes did not have screens in the back of the seats. Instead they wanted you to watch on your personal device via their app which worked sub par. The baggage on the return flight was delayed and I almost missed my next flight even though I had a 2 hour 40 min layover. Thankfully that flight was delayed 1 hour and a half. Next time I will stick with airlines I know better. Delta, Emirates, and Qatar all offer superior service and upscale aircraft. The 2k spent was not worth what I received."
Cons: "The crew no food no pillow no blanket"
Pros: "The flight crew on this route is one of the best that ive ever had the pleasure to have been served by. The ladies were extremely helpful and were always out helping serve the people"
Cons: "The cost of the entertainment and that it didn't work all the way. Lost like the last two hours of the flight, not very good especially having to pay for it"
Cons: "All the food choices had some sort of animal product – eggs, dairy or meat"
Cons: "These stroopwaffels are too sweet."
Cons: "Missed it due to delays"
Pros: "stewards left me alonee to sleep"
Cons: "Over crowded back half of the plane... With the first 10 rows basically completely empty (only 8 people in the front 60 seats) That flight to anchorage arrived an hour early which is awesome, but we had to wait 45 min on the plane "for an empty gate" they said. There were at least 4 empty gates I could see from my window in the sand terminal we ended up deboarding at. Very frustrating"
Pros: "Nice and quiet for an early morning flight. Just wish the tv was free the whole time since it was such a short flight it wasn't worth the $$$"
Pros: "Customer service was excellent,very friendly."
Cons: "Delay of the plane and every show you have to pay for even the flight map, that was very disappointing."
Pros: "The staff was great and I truly enjoyed my flight experience. I have never had a flight that was so relaxing. Thank you United and Staff."
Pros: "Because of our incident in LV, This flight was out of Denver. The flight attendants were fantastic! The staff was very helpful, and was able to get seats together."
Cons: "They had issues with the wifi, so there was no entertainment."
Cons: "The seats were assigned for us and we couldn't get a boarding pass. United has this central ticket agent kiosk separate from the gate area which I couldn't find. All 4 of us were on line and had to get off and find this kiosk in order to get our boarding passes before we could get on."
Pros: "Very good"
Pros: "The crew was excellent, mindful, courteous at all times. The food was warm, well-cooked, fresh with a variety to please most eaters."
Cons: "The seats were a bit worn and mildly uncomfortable, but otherwise the flight was incredibly enjoyable."
Cons: "The fact that the tv is on constantly without the option to turn it off is annoying. The viewing length to passenger is too short to really enjoy (Probably not your fault). PLEASE permit us to turn it off. The constant repeating of the Dish commercials while in dead air space is so annoying I will never consider Dish as a provider.! Please play more than one entertaining video than repeating the one about alligators (crocodiles?)."
Pros: "Smiles and service"
Cons: "Limited leg room"
Pros: "Late getting away from first leg creating a narrow window for connection on second leg."
Cons: "Their plane broke down, no assigned gates ,"
Airlines flying from Taipei Taiwan Taoyuan Intl to Alaska have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights