Just overall a poor experience with little to justify the price of the ticket!
I am very satisfied for choosing that Airlines! It was my first time but the everything went smoothly! Thank you!
OK, would prefer some meat for dinner, not just pasta although was tasty. There was only one dish, no choices
Accommodate the passangers at the gates. They only allow groups 1-3 to sit near/at the gate. We had to wait 3 HRs an had to look for a seat far away from the gate. Other than that was like other Airports.
It was a great experience. The aircraft is a bit dated but other than that it was great.
Booked economy. Seat felt like it was a bit more roomy than my last trans Atlantic flights. I had a nice person sitting next to me. Everything was as good as it could be considering you are 35,000 feet up in the air and in a metal container. Beers, wine, food were all readily available. Plenty of movies and shows to watch. Friendly flight staff
We were delayed three hours from Montenegro to Vienna on our outbound flight and then rebooked an extra leg on our trip to the US. Our bags, which Austrian made us check in in Montenegro even though the flight was barely half full, didn't find us for ten days. Then, when we asked for compensation for the delay we were given the runaround that the flight originated outside of the EU. Next time we fly Turkish Air.
Most of the crew members were rude, flight arrived late and we missed our connecting flight, they damaged my friends suitcase so badly that two wheels had been destroyed.
Loved the courtesy and punctuality. Very professional and most importantly on time.
My layover in Vienna was supposed to be 35 minutes but because my flight was canceled I had to wait in the airport for an additional 8 hours.
Flight was delayed. While standing at the gate, a note appeared on the sign saying the gate had changed to a gate far away. No member of the Turkish airlines team got on the microphone to instruct passengers to go to the other gate, to ignore the chiron, etc. Finally, the message disappeared. Eventually, the flight began to board. Very slowly. More slowly than I experience with other airlines. Though Istanbul may just be slow . . . In all other ways, great flight, great entertainment (top notch movies), great service, excellent food, comfortable lie-flat seat, dimmed lights, etc.
Extremely bad BAD BAD BAD. NEVER TURKISH AIRLINES EVER AGAIN..PIRATES COMPANY.
this was a short flight in business class. I had problem in the Istambul airport - the lounge for Turkish Airlines was too far and we never were able to reach it
As a big guy the seats are way too small for me. Would prefer more comfortable seats on these long haul flights.
my experience was great with Turkish airlines . the problem i encountered was with kayak booking. When I booked . it showed that im allowed a bag . and when I got to the airport, i had to pay $165 for one bag.
With a 4 hour delay its was a very basic flight which was just bearable. We were offered food vouchers for the delay and then they didnt work, so that was annoying. Also poor communication about the delay which got pushed out 3 times.
We are thankful for the useful gifts provided by the airline.The entertainment and crew were also very good
not enough room not comfortable but no charge for one checked bag and one carryon personal item
there was no veg food, they did not offer anything not Even bread,
I would fly with them again in a heartbeat. Everything was smooth. Even when there was a 3 hour delay on my flight, by the time I had landed they had already rebooked my flight and reassured me my luggage would be on the new flight. The food was great, the staff were great, Istanbul was great, Overall, I would fly with them again and recommend them to others.
Checking at the airport was messy, the desk was opened very late.
We checked in and just had carry on but still had to go to the check in counter after being sent back by security.
There was no food whatsoever, even for purchase on a five hour flight. Given that Georgian airways is not a budget airline, I expected more. Online check-in process was difficult. It would not recognize reservation code or ticket number, but another page on their website for checking in worked. Another hassle was passenger information - when entering passport information, it rejected the selection without providing any useful feedback. It turns out that "passenger passport" is the right choice, and "passport" is not. And after all that, online check-in was useless as the passport control at the airport does not recognize those as valid boarding passes, and you have to check-in again at the airport.
There was no check in on the site. After the plane was disconnected from ground electricity conditioning stopped. The temperature in the plane during the flight was about 28 degrees. Crew listened the passengers with smiles but did nothing. After boarding when ground electricity was connected everything became operate. But it was too late. The interval between the rows is very small. Get ready to the flight with real low coaster.
Check in, was fine, boarding was good, we left on time, punctual flight, aircraft condition was also good, Boeing 737-600 , all went well, I did not expect more or any better
Flight changed and cancelled several times over the months in advance that I booked it. However, actual flight went well, no delays, spacious seats. Had some landing issues but otherwise, fine. Also loved that they don’t check weight of luggage!
Seats are disaster, not comfortable at all. With my height 183 cm there were no space for my legs... The airplane was Turkish airlines and no entertainment on board.
Bad. Cancelled and delayed flight. Payed 25£ for seat but got just normal one. No one refunded the money.
You adjourned my flight by 1h 30 mns and only updated me 1h30 mns before the new scheduled flight. I submitted an email to Kayak asking for a refund. It was the most stressful experience I've had.
Don't fly Pegasus, terrible service at the airport and boarding was really bad. Both flights I took with them were significantly late. This flight had us all changing the gate at the last moment and it was chaos.withour explanation or apology. The planes have seats that don't recline and seats are really hard. The crew on board was good both flights, but that is the only positive thing I can say about this airline. It's not worth it and I won't be flying them again.
Pegasus Airlines which is the most efficient and cost worth low cost airline all over the Europe
Flight from London was delayed and we had to hurry up to catch the connecting flight to Riyadh
It was like moving cattle around. Very abrupt, uncomfortable and not much hospitality
I used the airline 5-6 times for the last year and every flight have had perfect timing and I like it. Despite catastrophic absence of space for my legs 😁
The plane left Istanbul 1 hour late and the AC was not really working great it was so hot inside and no air. This was my worst flight in a long time since I had a flight with Ryanair.
Cheap and cheerful. It’s a super cheap, no frills flight. Very professional and as it’s an A320 relatively spacious. Seats do not recline. Happy with the service. You get what you pay for. Can’t complain
I had 4 flights for less than a week and there were no delays and issues. Thanks to the crews and for perfectly organised service.
Pegasus is a clean safe and most importantly CHEAP way to travel. If you travel a lot on a budget, it can be a great option
