Daily cleaning, installation of cabin HEPA filters on flights from Tennessee to Denpasar
|October||Best time to beat the crowds with an average 5% drop in price.|
|December||Most popular time to fly with an average 13% increase in price.|
Average price round-trip
|$873||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Scores according to KAYAK customer reviews
Pros: "The cre was really nice and very attentive."
Cons: "The flight left the gate an hour late without giving us any explanation, I missed my connecting flight. The airline did offer a hotel to stay in, but no other apology or explanation was given to about 15 of us who missed a connecting flight."
Pros: "The crew was really sweet and making sure passengers were comfortable."
Pros: "The crew was friendly"
Cons: "Bathrooms could have some lotion for dry skin"
Pros: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Cons: "Seats were a little close, especially for a long flight, with meals. Tight fit to be maneuvering, literally rubbing elbows."
Pros: "Crew was terrific. Great service. New aircraft are comfortable too."
Cons: "Food. Meals are of poor quality. Bland in taste and rubbery texture."
Pros: "Crew was amazing"
Pros: "Easy and efficient boarding process, great Tv episodes selection"
Cons: "Staff was slow to remove plates after eating"
Pros: "Food and leg room"
Cons: "All was fine"
Pros: "Discount offer"
Pros: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Pros: "The crew was good. Good movie selection."
Cons: "The food. The vegetarian meals were both noodles. And the meals were not very healthy. Too high calorie. I couldn’t figure out how to customize my meals On the Qatar app"
Pros: "Good attention from crew and very comfortable seats."
Cons: "Nothing given the great value for money"
Pros: "The flight attendants were outstanding. Anticipated requests, were readily available and attentive without hovering over you. QSuite was superb. Food was excellent."
Cons: "Nothing. Everything was fantastic."
Pros: "The crews are awesome"
Pros: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Cons: "Nothing to dislike."
Pros: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."
Cons: "My seats from Doha to Mumbai were very uncomfortable....37EFG. The 37D was a pain stepping out and in."
Pros: "The on flight entertainment is great. It’s very accommodating especially for long flights."
Cons: "Onboarding was ridiculous. They merged two gates together with no instructions to the large crowd of people boarding the plane. We were scheduled to start boarding at a certain time and we didn’t actually board until 45 minutes later. When we asked the attendants when we would begin boarding and did they have any instructions they were extremely rude, laughing with one another and taking selfies. When we we asked for the third time they brushed us off with a time frame. It was extremely disappointing."
Pros: "I loved the service. All of the attendants were really nice and helpful."
Cons: "My tv on both 12 hr and 8 hr flights didn’t work well and the food wasn’t the best. Also they ran out of food options when they got to me twice."
Pros: "The food and service was wonderful! Easy smooth flight, made 9 hours fly by!"
Cons: "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"
Cons: "Unfortunately WiFi services was off"
Pros: "Big seat"
Pros: "Plane was clean and modern. Staff was very courteous. An overall pleasant flight."
Pros: "The service was excellent, the hostesses were very friendly, smiling and helping. The food was tasty and delicious..."
Pros: "everything went smoothly, no delays, boarding was easy and quick"
Pros: "The seats were very comfortable and there was more room for our legs than most airline provide. The entire staff as well as the pilot certainly know what the term “service” means!"
Pros: "crew servious and food quality."
Cons: "not so many Hollywood movie choices."
Pros: "The crew service"
Cons: "The cost of internet access"
Cons: "Seats on this flight are awful, wonder why they have these seats for long haul flights, not yet all comfortable to sleep on these , I got back pain by the time I got out of the plane."
Cons: "they pot me in another flight"
Pros: "The staff was very accommodating and were able to provide me a seat with more leg room last minute."
Cons: "The food"
Pros: "Excellent Service"
Cons: "I will never fly this airline again! Terrible customer service. Would not offer us complimentary airport hotel stay for a 19 hour layover. Wanted us to switch and pay to an earlier flight. Never again."
Cons: "I planned a wonderful vacation for my birthday only to face a horrible experience. Not only was the flight uncomfortable, but my television did not work. There was a huge box underneath the seat in front of me which prevented me from stretching my legs outward. The television was on but the screen itself wasn't operating. I reached for the remote located in the armrest only to find the entire piece missing. Only the base was there. I asked the flight attendents three times if I can move to an empty seat and they said "give me a moment". The moment never came. I really expected more from this airline."
Pros: "The flight was on time and boarding was fast"
Pros: "'Low cal meal for you?' Sorry embarrassing. Nothing low cal really bread butter potato corn thing ... kinda gross, just ate rice which is not low cal. Still waiting for my luggage ... driver will now have waited over an hour... sorry ..."
Pros: "Crew were wonderful, spacious legroom."
Cons: "Boarding was crazy."
Pros: "Flight was great, best over seas flight I've ever had!"
Cons: "My only complaint was that we had a 10 hour layover in Qatar....and it was when the city was closed down. So there was nothing for my new husband and I to do. I wish that the airline would have given us more direction and help. Or have us a room for the night"
Pros: "excellent services from top to bottom cabin crews.Salute to Hats off them."
Pros: "they have a good movie selection"
Cons: "it took awhile for us to get our bags in denpasar."
Pros: "SPECIALLY THE CREW SERVICE EXCELLENT"
Cons: "There was nothing to like. Considering my travel experience with Qatar & middle eastern airlines they've gone worst. The aircrafts need to be upgraded especially on long flights. Food was horrible and so was the entertainment. Would not recommend or fly Qatar again."
Pros: "The service given from the crew from the moment i checked in was amazing. The flight was smooth and went well. The music and movie selection could be a little bit better. The food was good, but the portion was small and it feels limited. But overall it was amazing experience considering i got a really good price for this flight! Thank you, Qatar."
Cons: "The food portion was small and feels like during the flight the food or i might say snack was limited. The music and movies selection needs a little update and upgrade. I was pretty upset that from LA to Denpasar both the aircrafts didnt have wifi."
Pros: "No problems at all!"
Pros: "Flight was on time"
Cons: "No food selection, USB ports didn't work, passenger who didn't want to sit in her assigned center seat created a fuss and I ended up voluntarily moving to another seat. Center seats are really tight, elbows are in the way of all passengers and if you are average height you have to turn your legs at angle to sit which infringes on other passengers' spaces. very uncomfortable. Aisle next to me is so small."
Pros: "The crew was very helpful even though English is not their first language."
Cons: "Maybe the food expections."
Pros: "Service was excellent. Technology was amazing. The people were Beautiful"
Cons: "If patrons were more respectful of other patrons & guidelines set in place. Thank You!"
Pros: "Too short For my experience is not hectic"
Cons: "Entertainment crew food"
Pros: "Food was really good, staff was helpful and friendly and there was more legroom that I've often experienced. Also - flight was NOT packed - there was actually an empty mid-row seat!"
Pros: "Crew was nice & didn’t wake me (but once or twice squished by me in the aisle without saying “excuse me,” which I found a bit weird). Food was good. Not too many announcements or interruptions."
Cons: "I would prefer more vegetarian options for meals (one of them had only one [chicken] option, & I don’t think it was because they had run out of vegetarian food)."
Pros: "crew was good enough... but seats was not comfortable, screen was broken and in general plane was a bit old for 2019 futures"
Cons: "more space for legs, modern screens"
Pros: "Liked? Nothing. I came up with a new slogan for them based on my experience. "Turkish Airlines: Shoulda flown Lufthansa""
Cons: "Didnt like? Everything. Ataturk is filthy and literally reeks. Gate crews, ticket counter personnel, flight crews are pretty rude and simply refuse to answer direct questions if they dont want to. Seem genuinely displeased if they have to bother speaking any language but their own to communicate with international passengers. Customer Service i believe is merely a joke to the entire company. If i was a religious person i would pray no one ever has to use their feedback system or try to communicate with their customer service group by phone. Thats what i get for being American i guess, just higher hygiene standards and expectations on service for the price paid."
Pros: "Just perfect"
Pros: "Great hospitality, food was as ordered, plenty of drinks, energetic staff"
Cons: "Gate experience at IST was sub par"
Pros: "Pretty comfy flight"
Cons: "The screens didn't work to watch movie or to see the flight time and distance"
Pros: "Only two thing. The bathrooms and the intertainment"
Cons: "Seats are very compacted, lack of space and so close to reduced leg room resulting an agonizing experience to a new level of torture, unnacceptable on 14 hrs of imtercontinental flight. One word “horrid”"
Cons: "Very limited selection of movies."
Cons: "Extra extra and private security passing from Istanbul airport"
Cons: "overall good experience"
Pros: "The Lounge at Istanbul airport is fantastic"
Cons: "Seating in Economy class is terrible. For tall persons like me it is a punshment to be squeazed in such a narrow space. Turkish airlines should add more space and comfort with their seating in Economy. Introduce a Premium Economy Class would solve that problem"
Pros: "Crew and in flight meal and refreshment services were great."
Cons: "Wifi was ineffective for most of the flight. Difficult to sign on using Android phone and unable to achieve full wifi web-browsing once activated. Charged full fee for very minimal access. One hour of access cost is almost as much as full flight access so it drives you to the higher cost option. On demand movies and music were fine. Economy seating is a tight fit but not unexpected."
Cons: "I did not enjoy sitting right at the back (back seat). It was very cramped and noisy as people were constantly using the toilets. But not only that, there was a passenger seated in the middle seat who was not well and she kept feeling nausea and wanting help but the crew did not know what else to do having asked if there was a doctor on board. But they were not very gentle with her in their responses. I am not sure if this had anything to do with the fact that she was a muslim dressed in traditional gear."
Pros: "Very professional and very convenient."
Cons: "The flight from Antalya to Istanbul was late so we almost missed our connection flight. This story is repeating with your airline at 29th July our Turkish Airlines flight from Sarajevo was late for 3hours so we were running at Ataturk Airport to catch connection flight to Istanbul even though we booked 4 hours delay in Istanbul. Regards, Edin"
Cons: "late departed ,no food,"
Pros: "Crew member prepared simple pasta"
Cons: "Took real long before the meal was served and this was hard as the passenger was diabetic."
Pros: "Busy flight with many kids and the entire crew was friendly and professional with service."
Pros: "The food on board was better than average."
Cons: "The whole operation was shabbily done. Because of a Turkish airlines' flight delay, we wouldn't be able to make our connecting flight to Venice from Istanbul. So the agents booked me and my traveling companions on DIFFERENT flights the next day, long after we had paid to be getting to Venice. It took a long time and a lot of work on my part to get our tickets corrected to all be on the same flight, and the whole thing was very unprofessional. The lower price for Turkish airlines is not worth it when you have to spend an entire day of your vacation sitting in the Turkish Airlines airport hotel because Turkish Airlines can't properly get you to your destination on time."
Pros: "Food and movies where good"
Cons: "I paid for internet and it didn't work. Was told that I disntvoay, so I paid a second time still didn't work. Was billed twice and never was able to connect."
Pros: "Great entertainment, headphones, booze and food"
Pros: "My first flight with a different airline."
Cons: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Pros: "It was not expensive"
Cons: "It is difficult to say anything positive about a 13 hour flight in cattle class. It is just not comfortable."
Pros: "Every thing was great needed ice water was all thanks"
Cons: "Great thanks"
Pros: "I like the Airline and I think the food is good, the problem sometimes is when you travel a lot you get the same food :) The crew are always great! I do a lot of connections in Istanbul and we never missed one in about two years flying there at least 4 times a month."
Cons: "During boarding they do not always board the Gold members first and in some cases when they do it is only to go on the bus before the others. I would like the Gold members to go first with either a bus of their own to at least with part of the bus reserved and we are allowed first on the plane."
Cons: "Missed the flight bc they changed the gate for the flight without making any announcements. Told me I could pay a penalty fee in excess of $450 to be out on another flight even though same flights to Amsterdam where currently $213 online. When I told them about the price of the tickets online, the response of the customer service agent was "yeah, sometimes the penalties are high". He didn't do anything to try to help. The entire Turkish airlines team at IST is the biggest joke for a customer service team I have ever encountered in any line of business. I have never met a group of "professionals" that are so unprofessional, rude, void of empathy, and overall customer service knowledge than the turkish airlines team at IST. I will never conduct business with Turkish Airlines again and will ensure all my friends, family, and colleagues try their best to avoid them too."
Pros: "This is a government run airline with very poor customer service. I flew 6 flights in December, 2016 in business class - out of which 5 flights were late. There was no help at the transfer desk in Istanbul to get onto another flight as my connecting flight was missed because the original outbound flight was late. The customer service staff both at the lounge and the transfer desk were inept and rude and did not want to help. I shudder to think how economy passengers are treated."
Cons: "1) No organized boarding process - there is a general melee at the boarding gate with a lot of shoving and pushing. 2) Customer service staff are rude, incompetent and unhelpful 3) No recognition that customers are to be served 4) Food selection in business class was mediocre and poor 5) Old aircraft - on flight from Istanbul to London, business class was 3 abreast with the middle seat being used as a tray table. 6) Sleeper class is mediocre - seat width is poor and one cannot even turn on the side"
Cons: "Paid £400 as penalty for being late for the first portion of the flight, although I wasn't going to miss my connection since the layover was over 10 hrs"
Pros: "Great Food, adequate seating, helpful staff, efficient boarding"
Cons: "The airplane was a really warm temperature when we boarded."
Cons: "Old plane"
Pros: "Good overall"
Cons: "The flight attendants were not paying close enough attention they walked fast through the aisles and walked in to my head as I slept and ran into my feet with the food service cart I didn't hear I'm sorry or anything they just kept going"
Pros: "The food was good"
Cons: "The entertainment system did not work at all and I had to ask for a pillow and/or blanket several times, after over half an hour for someone to respond the first time."
Pros: "Boarding staff was very friendly, & kind people"
Cons: "There is no TV Late around 40 min."
Pros: "Everything was great. Would never fly another airline if Turkish was available."
Cons: "You must hear this all the time. An eleven hour flight is torture. Maybe a little more padding in the seat cushions. Still, You Are GREAT"
Pros: "The crew, as usual on Turkish airlines, was wonderful. Excellent service and patience.Warmly recommend Turkish Airlines."
Cons: "Everything was fine."
Pros: "Excellent service, excellent food, very friendly crew"
Cons: "no subtitles on English language movies, which means I could not understand half of the dialogues because of the noise and poor sound quality. It would be very nice to always have English subtitles on all English-language movies."
Pros: "The best"
Pros: "The seats were actually comfy in economy. My layover was cheery at the Istanbul Airport."
Cons: "You cant be worried too much about time...had a tight connection = detached from luggage. Fixed the next day."
Pros: "The crew was much nicer and attentive."
Pros: "The flight was spacious, and the flight smooth."
Pros: "The in flight experience is what I expected and was comfortable."
Cons: "Th flight was extremely late and the airline did nothing to help accommodate. They put us into Istanbul at 2am which was far too late to check into our hotel for the one night and totally refused to get us into a hotel close by so that we didn't have to be at the airport for 13 hours before our flight. We booked a flight that was SUPPOSED to arrive at 6pm so we could get to the hotel at a decent hour and relax. They cancelled 2 flights for the day and put us sleeping in the airport at empty gates all night. The customer service was absolutely aweful and we got nothing but excuses about policy and being talked down to because we "could have chosen a flight early the next day" instead of coming the day before. We wanted to see the town for an evening!! This company has some of the worst desk people I've ever encountered anywhere!"
Pros: "Movies selection and food was great"
Cons: "I was sitting in a row with 4 year old and her mother. It wasn't comfortable for them and for me at all, as the child was moving and talking constantly. Well, it's kid, I understand. But as I was going to use restroom I noticed that there was about 6-8 rows where there was only 1 person in 3 seats. Share and spread the space"
Pros: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Cons: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."
Cons: "Very nice crew and great food"
Pros: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Cons: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
Cons: "Nothing. Flight was amazing"
Pros: "Terrific hot breakfast in bus. class"
Cons: "Window did not darken like the others."
Cons: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Pros: "Flight was on time."
Cons: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."
Pros: "The crew."
Cons: "The time between flights."
Pros: "Great crew."
Cons: "Ran out of business class meal. Substituted a Econ class."
Cons: "KLM crew exceed our expectations"
Cons: "The KLM crew are always great serving and treating you. Well above many other airlines."
Pros: "Crew was great, very responsive and hospitable!"
Cons: "more lunch choices, especially choices without dairy products."
Cons: "Fix the damn KIOSKS at Vienna!"
Cons: "Not being 1 hour late"
Pros: "Food and service"
Cons: "Working wifi would be good. Better A/C. More comfortable seats"
Pros: "Friendly crew"
Cons: "Can’t think of anything"
Pros: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Cons: "Food quality was not so good."
Pros: "Seat comfortable"
Cons: "Flight was delayed and overhead bin space was very small"
Cons: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."
Cons: "They left my bag off the plane. Ridiculous."
Pros: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Cons: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"
Pros: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Pros: "On time and friendly crew"
Cons: "Boarding needs improvement"
Cons: "No reading light in my seat..."
Cons: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
Pros: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Cons: "Boarding could be better"
Pros: "Crew was very friendly. Nice that wine was served without charge."
Cons: "Announcements from the cockpit were hard to hear. Food has been better in past."
Pros: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Cons: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."
Pros: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Cons: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
Cons: "Flight was cancelled."
Pros: "Able to fly direct to ansterdam"
Cons: "Have to lay over on the way back. More expensive than other airlines."
Pros: "Everything is top notch for an airline company."
Cons: "Nothing.... I enjoyed every moment of the flight."
Cons: "The movie selection did not seem extremely varied."
Pros: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"
Pros: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Cons: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Cons: "KLM crews look unhappy with their work. Everything they do is a favor not duty."
Pros: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."
Cons: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Pros: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Cons: "Nothing! It was all great!"
Pros: "Arriving more or less on time"
Cons: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"
Cons: "Terrible service in flight and customer service wise .. app functionality was below"
Pros: "Same as above"
Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed that the flight didn't have wifi / USB):"
Pros: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Cons: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."
Cons: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"
Pros: "A nice short flight"
Cons: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"
Pros: "Service of the staff was great"
Cons: "Turbulence, with all our technology we still cannot avoid this?"
Pros: "Wonderful Crew"
Pros: "Not as other as flights"
Pros: "The crew was nice and friendly. I was super tired so I slept almost the whole way through. But they still left a bottled water and snacks for me. Very thoughtful."
Cons: "Everything was good, no complaints."
Pros: "Great crew very friendly"
Cons: "Small plane"
Pros: "The seats were comfortable and the entertainment console was awesome!"
Pros: "The agents kept us posted"
Cons: "The delay but it happens"
Pros: "It was a great flight"
Pros: "Short flight"
Cons: "The gate attendant did not wish me a good flight by name even though she wishes other passengers a good flight by name. I was disappointed with being singled out like that."
Pros: "The service from the flight attendants on the flight was absolutely amazing"
Pros: "Flight arrived safely"
Cons: "Everything else"
Pros: "Everything else"
Pros: "Flight on time."
Cons: "I miss friendly Southwest. Even the assigned seat is kit enough for me to use AA again. People smile at Southwest and seem to enjoy their job."
Pros: "Everything. I bought some souvenir magnets from the shop across from Starbucks near Gate C5(?). The gentleman working the register was very pleasant and was a welcome personality so early in the day. As a service member, I would like to thank him for his service. He was consistent in asking patrons whether they’d like to purchase a travel kit for the troops. A few patrons were abrupt and responded rudely but he maintained a level head and pressed on. Great attitude and professionalism. Thank you very much for your support! Also, I was able to get my Military discount applied towards my purchase which enabled me to purchase 1 travel kits for my fellow service members. A little goes a long way and when returning from deployments or coming home for R&R, it tends to be hectic and I, myself have often forgotten toiletries which I was able to get from the USO. The USO staff were also friendly and did an amazing job handling all of the personnel that funneled in, exhausted. Great attitudes and clean facilities. I would love to see an expansion to this USO location. They were full up this day, thank you for having this available to us! TSgt Angela Santiago Otero, USAF"
Cons: "Need to change up the videos accessable by WiFi."
Cons: "This was an MD80 that had absolutely been ridden to death. I thought that AA was modernizing their fleet? This was a 30 year old plane."
Cons: "No audio in business. No working electric outlet."
Pros: "Nothing out of the ordinary"
Pros: "The staff did their best to compensate for the 4 1/2 hour departure delay, getting us Panera sandwiches and snacks."
Cons: "The 4 1/2 hour departure delay"
Cons: "I bought through an affiliate (bought British, flew American) and was not redirected properly to the check in process. In fact I was locked out of the check in process for "unsuccessful attempts""
Pros: "Very friendly gate agents & Flight staff"
Cons: "As always, just too many damn people on the plane. Who are all of these people? What are they doing?"
Pros: "On time Attendants friendly Great service"
Cons: "No complaints"
Cons: "I was stranded on the runway for nearly 2 hours no air it was awful!!!!"
Pros: "That's it."
Pros: "Friendly crew. efficient."
Pros: "Narrow aisle and seating. Attendant looking at his phone the entire time we were getting ready to take off as well during taxiing and takeoff. Unbelievable!"
Pros: "Well done again!"
Pros: "Everything lined up perfectly"
Pros: "Everything ran on time, which was surprising because I've heard horror stories, but I was surprised. Would definitely fly again."
Cons: "The landing was ROUGH!"
Cons: "Boarding was confusing. By the time groups 5&6 boarded the first groups had not finished and there were no longer any lines to control the crowd, just people trying to get on board to assure overhead cabin space."
Cons: "Late late late"
Pros: "The flight to LA was fine, but the screen shot of the flight details didn't match what I purchased with a return date a day sooner. American Airlines blames Alaska airlines and they blame Kayak.. it's a blame game that only looks good for everyone but the consumer!"
Cons: "5hrs in LAX due to flight change without notification.. American Told us to go see Alaskan vise versa, but the conclusion was no seats were even available for the flight that was changed a day earlier.. Alaska Airlines solution: 2 additional days of travel and $700 per ticket x4 tickets. Finally after 5 hours of trying to figure it out some resolution to the mistake $500+ with additional stops. Ridiculous to say the least, I had to pay for their mistake"
Pros: "I got an upgrade which was nice. The crew was friendly"
Cons: "Ran out of popcorn but really nothing"
Cons: "Not enough staff at the airport to check in all passengers for early departures"
Pros: "Nonstop flight"
Cons: "Bag of pretzels to eat. Just so cheap"
Pros: "All good"
Cons: "No onboard entertainment"
Pros: "All of the flight attendants were amazing and went above and beyond."
Cons: "Okay, but flight was delayed."
Cons: "Took off 30 mins late because of work form not being signed off???"
Cons: "Flight was delayed for over 6 hours. Had to find an alternative way to get home"
Cons: "Still at the Dam airport,7hr wait is a pain in the back!!!!!!!"
Pros: "The Crew was really kind!"
Cons: "We left over 1.5 hours late, and they told me I would make my connection. The crew said they usually wait for connections if they are that close. I missed it by 5 mins."
Pros: "Absolutely nothing"
Cons: "Our flight to Nashville AND our flight back to Dallas were both delayed due to "maintenance". Each time was a delay of a couple of hours causing us to miss both of our original layover flights. As a result, we missed TWO very important business meetings that ended up costing us over $10,000! We were unable to provide paychecks to employees! After spending 2 entire days sitting in the airport waiting, we were offered a "food voucher" for $30, were advised to go pick up our luggage first, but they failed to mention we would be unable to get back through DFW airport security just to eat!! We had to take a taxi back to our hotel for over $100 and they didn't offer help with that or anything else. This airline is the worst!!! Unless there is significant compensation offered, I will do anything and everything to destroy their reputation further. I'm in the marketing industry and am very capable of getting the word out to millions. American Airlines... 9/11...Never Forget."
Pros: "delayed at both sides with very little announcements keeping us updated"
Cons: "The crew was rude"
Pros: "Not much"
Cons: "That the flight from Nashville to LA was delayed then cancelled due to maintenance issues and then my follow up flight to Dallas was delayed so I couldn't make the connecting flight from Dallas to LA, leaving me stuck in Dallas Fort Worth, to spend the night till a morning flight. Making me miss my first day on a new job!"
Airlines flying from Tennessee to Denpasar have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Tennessee to Denpasar
Masks required on board, masks provided on flights from Tennessee to Denpasar
Social distancing seating
Middle seats unavailable to book on flights from Tennessee to Denpasar
Testing for antibodies, testing for symptoms for flights from Tennessee to Denpasar
Waiving of change fees. Search flexible flights from Tennessee to Denpasar