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— France
Jan 1 — Jan 81
Round-trip
1 adult
Economy
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Sat 1/1
Sat 1/8
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Top 5 airlines serving from Tennessee to France
Scores according to KAYAK customer reviews8.0
Virgin AtlanticOverall score based on 1586 reviews
8.2Boarding
7.7Comfort
8.5Crew
8.0Entertainment
7.7Food
Airline reviews
Had a brillant flight from LAX and the lady that check us in at LAX on the vs6848 flight to Manchester was outstanding ! And deserves recognition! She was patient with when we were paniced about us been late and havibg five chikdren under five...she kept us clam... reassured us and booked our bags..ensure my elderly mother had assistance and also waited for my husband who had gone to the toilet and jad got himself lost in the airport. We made it to the plan on time... please fjnd that lady as I really want her to be recognized The plane was of high standard and we got the seats thats worked well with our large family My email is lubanzu.ssbs@yahoo.co.uk if you need more information.
Had a brillant flight from LAX and the lady that check us in at LAX on the vs6848 flight to Manchester was outstanding ! And deserves recognition! She was patient with when we were paniced about us been late and havibg five chikdren under five...she kept us clam... reassured us and booked our bags..ensure my elderly mother had assistance and also waited for my husband who had gone to the toilet and jad got himself lost in the airport. We made it to the plan on time... please fjnd that lady as I really want her to be recognized The plane was of high standard and we got the seats thats worked well with our large family My email is lubanzu.ssbs@yahoo.co.uk if you need more information.
Pros: "I travelled on economy delight, flight was fully packed, yet it felt spacious and comfortable. Lightning was great. Food was yummy! And pilots gave us updates on air travel, and if there were any delays etc."
Cons: "Nothing. Had a great trip!"
Cons: "We are a little hard of hearing. It was hard to hear the attendant when giving directions over the intercom. The speech was garbled and directions spoken too fast. I am not referring to the safety speech. Recommend slowing down so that we have more time to process what was spoken."
Pros: "Crew was nice"
Cons: "Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows"
Cons: "There was a medical issue and Virgin Atlantic refused to accept the ticket code - for any price - toward a new ticket. I paid for a new ticket and took another airline."
Pros: "Comfortable seat. Great crew!"
Pros: "The crew was outstanding and the good choices were excellent"
Cons: "The flight was late( not their fault) and there were several technical difficulties with the A/C and entertainment system"
Pros: "The roomie seats, the USB port, and in flight entertainment"
Cons: "Child free section"
Cons: "My bag was damaged in transit"
Pros: "The crew were informative and friendly and attentive. We fly often and the food on this flight was the best we have had in a very long time, and we weren’t even expecting any. Thank you for a great flight Virgin ,"
Cons: "Long walk to the gate but no problem"
Pros: "Must be a coincidence only... But was lucky to have 3 seats all for myself as the plane was underbooked. Would have given them 4 of 5 if not for the 3 hr flight delay."
Cons: "Plane was delayed for 3 hrs. That's a bummer."
Pros: "A smoothtrip run by great staff."
Cons: "Thé food was rather stodgy overall."
Cons: "Queue at boarding gate for upper class ticket holders Bus transfer to plane - Virgin is not a LoCo airline! Upper Class Service was slow - understaffed?"
Pros: "Service and food are good. Crew very friendly and tries to please everyone."
Cons: "Chair could be more comfortable compared to other seats who transform without turning over. Still - much much better than BA."
Cons: "Staff was not concerned about anything, vague and uncaring..this was my son flying across the Atlantic idiots!! One pissed mom!!!"
Cons: "10 hour delay in Brisbane was terrible"
Pros: "Nothing. The whole experience was horrible."
Cons: "I didn't make it to Siem Reap because the first leg of the trip from IAD to London was cancelled by Virgin Atlantic after it was fully boarded. The excuse was that a flight attendant had food poisoning and was unable to fly and so the entire flight was cancelled. The Virgin team seemed unconcerned and showed NO sense of urgency to try and get people rebooked. Their solution was to rebook everyone on an evening flight the next day. If a passenger was only going to London, that was probably fine. But for people with connecting flights -- or like me with multiple connecting flights -- that wasn't acceptable."
Cons: "I never expect airline food to be any good but I’m always hoping it’s edible. This was not the case, as the egg breakfast made me physically ill."
Pros: "Excellent"
Pros: "Nothing really!"
Cons: "I was coming from Sydney and I have to hurry up to take the other fly to Newark and didn’t have time to buy for nothing to eat but I was very surprised they didn’t offer me anything on the plane and when I ask they I have buy it online and didn’t have many choices anyway, I very disappointed with this fly."
Pros: "Flight attendants were excellent!"
Cons: "No indication of where to go to get to connecting flight. Luckily we had 2 1/2 hours to find the flight."
Cons: "Food was hard and little stale."
Pros: "Even it was a 12-13hrs flight, I had been my best flight ever in a long flight. Virgin really exeeced my expectations."
Pros: "We really enjoyed flying with Virgin and so made sure we booked into a Virgin flight for this trip and not delta. The food was good, entertainment good when it worked."
Cons: "We got told that our flight number had changed from VS103 to VS4049 but still a Virgin flight. Only when we checked in we found out we were now flying with Delta and number was now DL285. Was not happy as wanted to fly with Virgin.The seats were ok but the entertainment system went down mid film. Took an hour to get started again. The games didn't work. Staff were a bit grumpy."
Cons: "Service is super fast"
Pros: "Cabin crew were friendly and attentive. Flight was on time and we got to Atlanta early"
Cons: "Could do with more legroom. Food not the greatest"
Pros: "Good Virgin experience though food was not brilliant"
Cons: "Seating was very uncomfortable. Hardly any padding in the seats and very little leg room. Far worse than any previous Virgin flight."
Pros: "My first time flying to Europe! I love the service from the attendants but my seat mate made it uncomfortable to seat in my seat. Overall great experience"
Pros: "Choice of movies was good, but told the flight over was better. I flew another airline. Had no issue checking one bag in for free, but I think that is standard on an international flight."
Cons: "Entertainment systems take up foot/bag space underneath the seats. Was not able to get more than one glass of wine, even though I missed the first beverage service, that is my fault though, but I don't recall it being an issue getting a drink between services. Entertainment systems had contrast issues and it seemed like a lot of people 8 - 10 had issues since they were using iPads instead of the built in monitors. A lot of wear showing on the entertainment systems remotes."
Pros: "This is my new favorite airline. I loved the staff and all the amenities. I was so comfortable and the food choices were great. I felt like I was cared for and my comfort mattered."
Pros: "The flight was on time."
Cons: "The floor at our feet had been spilled on during a previous flight and not cleaned. Bag was lost and not returned for 5 days. Crew during flight was flippant and disinterested in service...unless you were Economy+."
Pros: "The crew was friendly and did a great job."
Cons: "The seats were a little tight."
Pros: "Very comfortable and spacious seats, good air circulation and friendly crew."
Cons: "Food and wine selections were limited and only mediocre. We flew economy plus."
Pros: "Staff was top notch in service and kindness"
Pros: "Purchased an extra 3" of leg room, which helped tremendously being that my husband & I are both tall. Flight attendants were friendly, helpful & attentative. There were plenty of beverages offered. The food service was adequate. So many options on the media screens on the back of the seats. USB ports were provided on the back of every seat as well."
Cons: "Nothing!"
Pros: "Staff excellent , as always."
Cons: "It was impossible to sleep as the plane seemed extremely cold and was very noisy."
Cons: "Seats need more padding"
Pros: "airline staff was helpful, friendly and accommodating from ticket check in to flight staff."
Pros: "Dinner was fantastic! Excellent meal. Flight crew were terrific as well."
Cons: "Dislike the recent removal of onboard snacks. It's a very long flight. Nuts or chips or cheese and crackers would be very helpful. Had no idea this service was discontinued until way into the flight. Not sure why it was stopped. Btw I don't believe this was a Virgin Atlantic flight, I believe it was Virgin AUSTRALIA. Think you have names backwards on survey."
Cons: "More than one hour delated"
Pros: "Genuinely pleasant cabin crew, good service, good food."
Cons: "Virgin Upper Class seats are cramped, with very limited stowage space. Turning the seat into a lay flat bed (and returning it seat at the end of the flight) takes some effort--not the simplest of processes. I'm not tall, but my feet protruded into the aisle so I was being disturbed whilst sleeping. Seat is also quite narrow--feels quite claustrophobic when sleeping."
Pros: "This was my 3rd time to fly to Brisbane, Australia. Love flying with Virgin Australia. They have great service and friendly staff."
Cons: "I brought my own padded seat, but it is a long flight, so it's best to get up and walk around as much as you can."
Cons: "They tried checking my carryon luggage because they said it was overweight and it would be $130. This is absurd, especially since it isn't going to change in weight by getting checked. I refused to pay this amount. The flight was also 3 hours delayed, almost missed my connection back to the states from SYD. Other international flights offer free meal service, you were lucky if you got water on this flight and had to pay for any snacks."
Pros: "Flight attendants were nice."
Cons: "Was denied the seat with extra legroom that my husband had paid for. One of my suitcases (zipper) opened on the conveyor belt, maybe it was tossed?"
Cons: "the seats are not as comfortable as those on new planes"
Pros: "Mostly everything was fine."
Cons: "Not really anything particularly that I didn't like."
Pros: "I liked the entertainment system, free adult beverages and boarding process"
Cons: "I don't like that they have you pay extra for picking seats that have no extras. No preboarding. No extra legroom."
Pros: "The plane was very nice with great lighting. More food would have been nice as it was a long flight The crew were variable - most very helpful but one or two not so much"
Cons: "Not enough food for everyone and no snacks between meals, which was very bad considering it was a 10 hour flight Entertainment was great, seats were OK (certainly had worse)"
Cons: "The cabin was extremely dirty, the food was awful."
Pros: "Due to earlier late connecting flight into LAX, I assume, my bags didn't make it with me, and arrived two days late. But your man Fred from PNG Air was right there in POM Jackson's airport to take my information and somehow two days later I did receive the bags! Thanks! The flight itselfe was fine in every other way."
Cons: "Maybe when I checked in for the last two flights if your check-in agents could've told me more clearly about where in the system my bags were, it would've been less of a surprise to find out in POM that they were not with me. I did ask, but got answers like 'we'll try to transfer them' or 'your bags are in the system', which were not too informative, but maybe as complete as those workers could ascertain, I don't know. I would've liked to be able to check in on line in advance for this and other flights on this trip, if you ever decide to open up that facility (without a charge), it would be appreciated."
Charles de Gaulle airport sent us to 3 different gates and then delayed the flight by two hours, only to move it back to the original gate
Cons: "To be on time"
Cons: "They need to make more leg room in ALL planes"
Cons: "I had a tight connection, but made it to the gate in time. I walked down the jetway to what appeared to be a locked door, with no one there to guide me on how to board. It turns out there was a stairwell at the end of the jetway, which was to take me to a bus on the tarmac. This was very stressful."
Pros: "The flight was safe and efficient."
Cons: "The seats on the 787 Dreamliner proved to be uncomfortable AGAIN this trip. 2 years ago we flew the 787 overnight and the seats were the same. Hard cushions, tight seat pitch, and little room to move about."
Pros: "The croissants were great!"
Pros: "Very helpful flight crew."
Cons: "A little unexpectedly bumpy."
Pros: "good service"
Pros: "On time arrival is always appreciated."
Cons: "Overhead compartment jammed with someone else's carry on. We paid for "comfort seating" and I frankly didn't see any difference - if there was more room on those seats, it was small enough I couldn't SEE it."
Cons: "If my baggage arrived"
Pros: "Good access to charging, good food"
Cons: "More space:)"
Pros: "Friendly crew"
Cons: "We reserved exit row seats and when they changed the plane they gave our exit row seats to others."
Pros: "Empty seats direct into Indy."
Cons: "Rough landing."
Pros: "I got home alive."
Cons: "The crew was surly. The flight was delayed. We received little information about the delays."
Pros: "Having the whole center three seats to myself. The food and beverages were really good as well."
Cons: "Both flights were significantly late to depart. Also the WiFi on the transatlantic flight was out."
Pros: "Crew was great."
Cons: "A bit warm and the B777 blowers not in the easiest location to reach."
Cons: "I booked a business class ticket through klm, but it was a delta code share flight. Delta was unable to locate me in their system, and I had to contact klm myself to straighten it out."
Cons: "more leg room is needed"
Cons: "It was too cold on the feet during the night. The blanket was not enough. The food lacked good vegetables. The asparagus was too tough. If you wanted to avoid sugar, you could not eat breakfast."
Pros: "Friendly service, smooth flight"
Cons: "Some seats were double booked, which was not realized until the plane was fully boarded, which caused very late departure, which almost caused us to miss our connection in Paris. Also the bathroom became a mess - slow to restock toilet paper, etc."
Pros: "First Class. Cabin service. Frendiliness of staff. Plane arrived early."
Cons: "Breakfast was not served in First Class"
Pros: "The service and the crew were extremely courteous polite and professional ."
Cons: "As it is an all flights just not enough leg room and a very tight chair."
Pros: "It is good to be able to go straight to Paris without connecting."
Cons: "Boarding was a bit slow."
Pros: "Food was okay. Everything else was great!"
Cons: "Did not serve the food we asked Limited choice of movies"
Pros: "Perfectly fine first class trip"
Cons: "Breakfast meal was awful"
Pros: "The food was good The crew was fantastic, friendly and accommodating Flight was on time"
Cons: "I was near the bathroom.. stank a bit"
Pros: "Food and service was amazing."
Cons: "My luggage is lost."
Pros: "How friendly and easy it was to board. The pilots were very friendly and even gave my daughter wings. The crew made us very welcomed and put our booster in the closet till we landed."
Cons: "Nothing"
Pros: "Speedy flight"
Pros: "The food and the service"
Cons: "Drab interior. This was a Jet Airways flight."
Pros: "Good food. Great service"
Cons: "Small seats. Crowded."
Pros: "Food and movies were good."
Cons: "Didn't leave on time."
Pros: "The Delta check-in at RDU was terribly understaffed with only 2 agents handling baggage drop-off for a fully booked Boeing 757. I waited over 1 hour and got to the gate at the last minute. Poorly managed! The flight crew was great though! Very attentive service even in the economy class!"
Cons: "The food could be better."
Cons: "No check in to Minsk from Paris"
Pros: "I love how attentive the crew was. Food and beverages we’re always available and I even had the chance to rest."
Pros: "Every thing went well"
Cons: "Seats not very comfortable-very close quartered"
Pros: "The food was fine and it was on time"
Cons: "The airplane back by the bathrooms were littered all over the floor. Needed to be cleaned. Their were no seat covers in toilette and it was only 2 hrs into the flight."
Cons: "After fully boarding the plane, we all had to leave because the air conditioning failed. We've traveled five times on Delta this year and every trip has had a significant delay."
Cons: "My wife was told she could not board our flight from Boston to Paris because her passport was expired, even though it was not expired. We were told that in Europe passports cannot expire within 3 months of your departure. However, Delta never let us know about this rule until we literally were boarding the plane. How they could not make us aware of this until we were boarding the airplane is unbelievable and unacceptable. This has ruined our vacation which has been in planning for the last six months."
Cons: "According to the website and documentation a card holder is supposed to get the first bag free when using this card. I did not, so I will be cancelling the card."
Pros: "All crew was great"
Cons: "We lost checked bag or it was taken, will loss a half day shopping for replacements. Compensation policy very unclear, not counting on getting any."
Pros: "Good food (for economy), lots of little perks (like eye shades), and most importantly, excellent service from the flight attendants. One of my best transatlantic flights."
Pros: "I liked: After check-in, I was given luggage sticker and told that luggage will be collected in Hyderabad which is my last destination, same was printed the sticker."
Cons: "I didn't like: While transition from Mumbai to Hyderabad, i was told to collect the luggage in Mumbai and check-in again which made so worried and confused."
Pros: "Time was made in the air and we did not miss our connecting flight."
Cons: "The flight was very late."
Pros: "At least the plane didn't return to the gate and we departed 7 hours late."
Cons: "All the delays and gate changes with no explanations and only informed via text message. The weather wasn't even that bad. Missed the connecting flight to Bucharest and part of vacation time."
Cons: "Compared to such airlines like Turkish or etihad, service and comfort was lacking behind."
Pros: "Thank you. It was very good and comfortable trip with a nice team."
Pros: "Crew"
Cons: "We were delayed thirty minutes due to slow service. Zero entertainment and only a brownie for a snack"
Pros: "Comfortable seats, adequate legroom; clean aircraft, polite and professional crew."
Cons: "Super crowded gate -- but that's more the CDG problem than Norwegian's one."
Pros: "The crew on-board was nicer this time"
Cons: "Had wait in line for more than 1.5 hours to check in (no self-serve kiosk) and then conform to the 10kg carry-on (both backpack and suitcase) rule which didn't happen on the first flight. The staff are rude and unhelpful and the whole process of dealing with Norwegian is confusing."
Pros: "Everything was great"
Cons: "I’d honestly pay more for childless flights"
Cons: "Improving customer service during delay but overall good"
Pros: "Brand new very nice/comfortable planes. Great routes and flight departure/arrive times. Really great value."
Cons: "They’re a budget airline so they nickel and dime you for food and beverage. They are not a member of “sky team” so if they have a flight delay or cancellation they will not book you on another airline."
Pros: "We upgraded our flight from Frankfurt to business class--so worth it."
Pros: "Service and the crewe was very kind"
Cons: "There was no entertainment a lite. Crowded the seat but I understand as it was a smalll airplane."
Cons: "Food could be improved."
Pros: "Quick, efficient, relaxing."
Cons: "Our flight was cancelled from Nashville to Chicago due to "mechanical issue" so we were unable to get on the flight to Naples. United rebooked us on a flight leaving the next day, and we are currently sitting in Chicago on a 6 hour layover. So no, I am not happy at all with this experience. We are missing a day in Italy and have been charged a day stay in Sorrento which we are unable to use. I have contacted United customer service to see if they can compensate us."
Pros: "We left DFW in extremely hot weather. The ground crew managed the boarding to keep everyone out of the hot tunnel entry as long as possible. Even through there was a delay in boarding already, the crew kept us well informed. The cabin crew was very pleasant and accommodating. Smooth flight and still made it to our connecting flight on time."
Cons: "Leg room in coach is really cramped but that is all airlines unfortunately."
Pros: "Staff was great."
Cons: "I missed a hot moist towel to refresh my face before I got off of the plane after an 8-hour flight."
Pros: "Crew were professional and friendly"
Cons: "Small seats"
Pros: "Great entertainment choices"
Cons: "Boarding by rows or areas would be better than the masses all at once after 1st class and business."
Cons: "It made us miss our fly due to Lufthansa use stroller stairs for passengers to get off the airplane instead as I had my 89 years old mother who needed wheel chair assistance which did not have during that time. And, with my heavy carry on luggage, plus my under seat luggage that I had to hold my old mother that I had to walk to the bus With pretty good distance that took us to another 10 minutes terminal drive. By the time we got to the connection gate to Berlin, the plane already rolled out to the runway. Now, they have to send us to the next fly, which was at another different gate. Overall, this trip made me very disappointed and horrible."
Cons: "The flight was delayed. There was a terrible backlog in Security at Frankfurt Airport. This is not Lufthansa's fault but considering how important Frankfurt is, you would think the airlines would say something. The flight was late. There were no proper queues for boarding. Everone was mixed up, business, gold card, economy, and only one person doing the chekcing of boarding passes. It was not the best process."
Cons: "Our flight was 9 hours late. We were given no notice of this until we arrived at the gate. it took an hour if holding before we could reach customer service. Customer service at our arrival gate was extremely slow. Baggage claim closed before my daughter’s luggage was released and it was lost until the next day. Our connecting flight was booked incorrectly do we had to spend the night in Frankfurt. Our 13 hour flight took 29 hours. The food was awful."
Cons: "Flight was 2 hours late in departing from Frankfurt."
Pros: "The seats are comfortable and the plane was clean and well-presented."
Cons: "The flight left with a slight delay. As I boarded, I was issued a new seat in the middle, as opposed to the window seat I had selected. There was zero explanation for this change. When I approached the flight attendants about it, with a smile on my end, I was offered the equivalent of a shrug. As I gave up, I was also informed there was no more room in the overhead bins, so not only did I end up sitting in the middle (which I loathe), but also with my carry-on under my feet. I’ve always been a fan of Lufthansa, but I’m a little disappointed this time around."
Pros: "Professional, efficient, full, nice sandwich and coffee."
Cons: "You cancelled. Cost me lost lodging, missed connecting flights and a day of my trip."
Cons: "Beware. Frankfort to Paris A321 Business class is coach with an empty middle seat. Uncomfortable even for a short flight. Very disappointing following excellentvbusiness class on first leg of trip Orlando-Frankfort"
Pros: "Enough space for my legs, cabin crew okay"
Cons: "No entertainment"
Pros: "Friendly service"
Pros: "Service was excellent. Amenities excellent. Food good. Entertainment system very good!"
Cons: "In business class the room for feet was too narrow. One of our seats had the metal framing in middle of my back bothersome."
Pros: "Crew greeted every passenger with a smile on entry and exit! So nice. Delicious, large cookie for a short flight."
Cons: "Boarding was poor. Did not board back of aircraft first like Lufthansa does on other flights. Felt sardined almost because of a full flight"
Pros: "Although clearly an older plane, it was clean. Gate personnel re-assigned me to a seat in a row with no-one in it."
Cons: "The gate of departure moved twice before departure. The last change was to a completely different building. Apparently the equipment was changed and I did not learn that I would need a seat re-assignment until I scanned my boarding pass during boarding. (However, the gate agent was quick to accommodate)."
Cons: "There were no Lufthansa representatives in Frankfurt airport upon my arrival. Also my connecting flight wasn't showing on electronic board. I had to get WiFi connection in order to get any info. I was very unhappy about it ."
Pros: "It was quick and smooth. Snack provided. Baggage arrived quickly."
Pros: "The Staff"
Cons: "Nothing"
Pros: "The crew was friendly and respectful"
Cons: "Another passenger came and sat in the seat that was empty next to me and wasn’t ever asked to return to her own, assigned seat"
Pros: "They held the gate for us as we got there about 14 minutes before departure."
Pros: "The crew was nice and professional."
Cons: "We waited over an hour for two people to board the plane. After we waited, the couple didn't make it past security; so, we had to wait another 20 minutes for the company to take their luggage off of the plane. I was late checking into my hotel, which was in the process of being canceled."
Pros: "Crew was fantastic."
Pros: "Title says it all Short flight"
Pros: "Standard short flight."
Cons: "I have no idea why they would book this flight for a connection to Chicago. They only gave me an hour window for connecting and with the plane delayed 30 minutes I had to rush through and skip everyone in like at passport check and made it just as the were boarding my connection."
Pros: "The lady on the counter was very friendly & helped me to rebook another flight to Frankfurt early next morning."
Cons: "Flighing from Nashville to Washington for 30 minutes & than have to turn around due to weather."
Pros: "- crew was nice - overall flight was smooth"
Cons: "- not too unexpectedly, food was small - bring something warm to wear, as at some point temps can be real cold... - wish the boarding process was slightly more logical and have people with seats in the back of the plane go first"
Pros: "Comfortable seats and pleasant crew"
Cons: "It was a short flight so no food was given out."
Pros: "Unfortunately expectations on flights are so low that I am hesitant to say much. It got us there in one piece and I guess that is considered nice these days."
Cons: "I don't normally expect much of airplane food but this was a very low end food for an overseas 8 hour flight."
Pros: "Lufthansa is a superior airline with friendly, helpful staff. It is always enjoyable to fly with them!"
Pros: "Flight was 10 minutes late departing but a short flight time led to us arriving in CDG on time."
Cons: "Baggage delivery to carousel 6 at CDG took over 40 minutes with delivery coming in small batches......the flight time was shorter!"
Pros: "The wide selection of content to watch, food was good."
Cons: "45 minute flight delay due to a discrepancy with the engine."
Cons: "From the boarding to the landing this crew could not have been more rude. Flashlights in the eye when trying to sleep, rude comments, rude attitude. They are clearly not here to make our flight easier."
Cons: "The food was not goot at all."
Pros: "Great service and entertainment. Pretty comfortable, too."
Cons: "food was so so."
Pros: "The crew was very pleasant and several announcements made the flight easy"
Cons: "We were late !"
Pros: "The crew on this flight was very nice."
Cons: "No real complaints about how this leg of the flight was handled."
Never booked this flight
Cons: "The touch screen did not work properly"
Pros: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Cons: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."
Pros: "The plane size & comfort was excellent. The staff were very friendly"
Cons: "N/A"
Cons: "Bigger seats the new ones are way to narrow"
Pros: "Comfort"
Cons: "Internet"
Cons: "Boarding was crazy. Could not everyone in the gate area."
Cons: "I congratulate the KLM crew!"
Cons: "Don’t be late"
Pros: "Very professional"
Cons: "Lost luggage"
Pros: "Seat was good"
Cons: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Cons: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."
Cons: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Cons: "Larger meals."
Pros: "The crew was very nice"
Cons: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Cons: "The flight was cancelled and had to be rerouted on United Airlines."
Pros: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
Pros: "Good"
Cons: "Nothing"
Pros: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
Pros: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Cons: "Boarding could be better"
Pros: "Nice crew pilot food and beverage"
Cons: "No wifi"
Pros: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Cons: "Not happy to pay extra money for my case"
Pros: "Flight crew very nice"
Cons: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"
Pros: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Pros: "Great service"
Pros: "Easy to board and easy flight."
Pros: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Cons: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Pros: "The leg room, was surprisingly roomy"
Cons: "The food and that there was no entertainment."
Pros: "Norhing"
Cons: "They have mabaged to lost my luggage"
Pros: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Cons: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."
Cons: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
Pros: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Cons: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."
Pros: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Cons: "there was no lounge close to our departure gate"
Pros: "Nothing really"
Cons: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
Pros: "Really friendly staff. Great service"
Pros: "The aircraft was clean"
Cons: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"
Pros: "Very friendly service!"
Pros: "Flight crew; legroom even in cheap seats."
Cons: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Pros: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Cons: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."
Pros: "good service"
Pros: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Cons: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Pros: "That we didn’t crash"
Cons: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Pros: "Timing & efficiency. Good food though only a sandwich."
Cons: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"
Cons: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Pros: "Free wee cake."
Cons: "Nothing in particular."
Pros: "Loved this 747! Crew was professional and food was very good."
Cons: "We had a long wait (25 minutes) at the gate because we were early."
Cons: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."
Pros: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"
Cons: "I wasn't sitting next to my partner and we sat on the Tarmac for 45 minutes after the flight was already delayed by 30 minutes."
Great experience!
Cons: "I didn't like putting two family on different seats far from each other"
Cons: "The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange."
Cons: "The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight."
Cons: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."
Pros: "Lost my baggage"
Pros: "The choice of entertainment is huge"
Cons: "The fisical conditions are terrible. Seats so narrow and rows are so close, that you practically pooched into your neighbors, those that behind don't let you to recline your seat as then your seat is in their face. It looks like American Airlines hopes to exchange your reality with virtuality, but our bodies that we are for some reason taking with us on that itinerary - suffer."
Cons: "I didn't like that seats originally assigned after the flight was booked were changed right before the boarding. This is a nonsense. Why would you do that?! Without notifying prior to check-in."
Pros: "Friendly crew, modern and clean plane."
Cons: "After we landed the crew diacovet d that we had parked too far from the gate and needed to move the plane. Several passengers were anxious to deplane to connect to another flight and refused to sit down which caused further delays. The crew could have been more stern about passenger conduct as to make the process more efficient."
Pros: "All around great service and reliability"
Cons: "Alittle more seat spacing"
Cons: "They let us board before fixing an electrical problem causing major delay. They needed a new part and they thought they could jerryrig a repair!"
Cons: "It is ridiculous that they would not allow you to select a seat for free at check-in. There were many unoccupied seats, but some families with children were seated separately, so there was a lot of seat changing before the take off."
Pros: "American Airlines gets a thumbs up for this flight! Great seating, food decent, on time. We waited for some folks to join from a connecting flight which was good business."
Pros: "Airplane was pretty spacious and clean and it had all the amenities of a newer plane"
Pros: "The flight to and from Los Angeles was operated by British Airways and was on one of their Airbus fleet. Boarding was completed efficiently and with ease. I sat on the upper deck and was very comfortable in comparison to other major airlines previously used for this particular flight. The plane was very clean and the crew were outstanding. Nothing appeared to be too much trouble for crew, and they were ready with beverages, including tea and coffee, and snacks throughout the flight. In flight entertainment was good. All in all very pleasant flight to and from the U K."
Pros: "Nothing"
Cons: "Small plane incredibly cramped for8 hour flight"
Pros: "Loved the flight attendance!! They were friendly, witty and flexible."
Cons: "Nothing"
Cons: "Even though we had booked this flight in September we were never able to choose a seat for this flight. We kept trying and the only way we could pick a seat months and weeks ahead was if we bought an upgrade. We had already spent over $1000 to fly to Paris each and did not want to buy an upgrade. We just wanted the assignment of a seat. When we got closer to the date we were told that we would get a seat assignment at check in. At check in we were told we would get a seat assignment at the airport. At the airport we were told we would get a seat assignment at the GATE! At the GATE the attendant had difficulty finding our seats and finally found them with the help of another attendant. This adding extreme stress to a trip that was planned in September and should have been a pleasureable experience. Our seats were not together and we then had to go on the plane and ask other travelers to change their seats in order to be near each other. This was not our job! We ended up near each other but not together. Then when we arrived in Paris we noticed that our suitcases had been tagged STAND BY!!!!!! We were glad that we did not see that at the Philadelphia airport because it would have added even more stress to a long anticipated pleasure trip to Paris. Next time we will make sure that the tickets we are purchasing (FINNAIR) have nothing to do with American Airlines."
Pros: "American Airlines flight didn't even have tvs, chairs were old and outdated. Not worth the price. Now days there are some standards that are expected"
Pros: "Two hours late leaving Miami. Just made my CDG connection with 2 minutes to spare thanks to faster delivery of luggage at CDG"
Pros: "comfortable seats, meal was better than expected, in flight entertainment was good"
Cons: "it's absurd to have to pay like $70 more for window seats"
Pros: "Flight was operated by American and they really absolutely need to update their planes on the JFK-CDG route. It is the only airline that does not provide individual screens, the seats barely recline and the air quality on board on board lives a lot to be desired as the plane odor is just not good."
Cons: "Service, choice of movies, uncomfortable old seats, impossible to change my seat in advance"
Pros: "Flghr was operated by American Airline Flight was surbooked and I was lucky enough to be upgraded in business class Crew members were great, service excellent MK"
Pros: "Food, not crowded, small plane"
Cons: "No individual tvs"
Cons: "No in-flight entertainment and seats didn't recline well"
Pros: "American Airlines executive club checking and boarding is quite good in an always packed airport"
Cons: "Very old plane. Not a nice crew."
Pros: "old planes tight seat no entertainment late boarding"
Cons: "Very old plane No leg room No tv Grumpy crew Over an hour delayed"
Pros: "Fabulous crew, easy flight with just a few periods of chop - captain kept us well aware of what was happening at all times."
Cons: "Poor entertainment (no individual units on seats), and the 767-300 has almost no leg room in economy."
Pros: "I am not sure why when i bought my ticket on kayak just fly was the company I had to deal with. They are extortionist. They should be deleted from your website."
Cons: "Tried to change my flight, line got disconnected, when I called back the fees went from 500 to 1100 - they couldn't justify why. I will never use kayak again if these kind of people is who I have to deal with coupled with awful customer service they hung up on me three times."
Pros: "The boarding process was expedient and the food was ok and standard for these flights."
Cons: "I travel at least 1 week a month either to Europe, South America or across the United States. The Airplaine was extremely old and looked like it was not refurbished at all since the 90's. Unlike basically every other airline (including airlines from the developing world) the plane did not have a personal entertainment system which is rather vexing considering the flight is so long. The decoration of the plane looked old and worn. The crew were more interested in getting the job done quickly than properly."
Pros: "Crew was nice and boarding was on time"
Cons: "entertainment on the A330 is so sluggish people think the screen is not working correctly pushing harder and harder on the screen making it uncomfortable for the people in front of them. Food is as usual: Not very healthy and always the same."
Pros: "Crew was generally friendly. Leg room in coach was ok. The price was good."
Cons: "Kayak sent misleading check in announcements. Namely, telling us to check in with Finnair, where it would not let us check in on line and no one answered the phone. We ultimately checked in with American, which was operating the flight. Not a customer friendly process. American should be embarrassed to serve meals. We think people will eat the gruel because they paid for it. No choice of entertainment. How 1990s. If this is the new American Airlines Lord help us."
Pros: "The crew was friendly and very accommodating. Inflight entertainment had many choices, had a wonderful relaxing time. The food was not too good but then again it's airplane food. Overall, recommend the experience."
Pros: "On time departure and early arrival"
Cons: "Was not Finnair but American Airlines operated flight, so cramped, no personal entertainment system, sub charger, etc. Would have been great if this was 1996 and not 2016."
Pros: "I did not like anything about this trip."
Cons: "Our flight from Chicago to Paris was managed by Finnair, but flown through American Airlines. This was the second disappointing flight on American Airlines. Our first flight was repeatedly delayed over three hours and then canceled. Everyone had to take a new flight the next day on the same plane which was scheduled to be fixed that morning prior to departure. We boarded the plane 45 minutes late and then were informed that the part needed to fix the plan had just cleared customs. After another hour of waiting on the plane, we taxied to the runway and the returned to the gate because another part needed to be fixed on the plane. We waited another hour and a half on the plane before finally taking off. Upon our arrival at Chicago O'Hare, we waited on the tarmac for 30 minutes before the ground crew parked our plane. Which brings me to this flight from Chicago O'Hare to Charles de Gaulle in Paris. Our flight was delayed for maintenance repeatedly for 2 hours and then a new plane had to be brought over. By the time we boarded we were almost four hours behind schedule due to a logbook problem once we boarded the new plane. The plane itself was small - the size of a domestic flight - and VERY cramped. On both of the flights we had no TVs in the headrest. This is something that I have always had in economy class on international flights. It was by far the most uncomfortable flight I have ever been on. Because of the delay, we had to reschedule one of our two connecting flights. I was assured that our bags would still arrive at our final destination. When we finally reached our final destination, we found out that our bags had been lost along the way - most likely because of the flight being rescheduled."
Pros: "Staff was kind, flight itself generally went smoothly. The boarding process itself went fairly quickly, and I was able to disembark within minutes of landing."
Cons: "This Finnair flight was operated by American Airlines, but American Airlines did not notify me about the change in flight number until I called in a panic the night before because I was unable to check in. The plane was nearly 2 hours late departing from Chicago O'Hare with no explanation given. 1hr and 45 minutes is a long time to sit without going anywhere. Food was incredibly uninspiring and the staff was kind, but generally seemed distracted. I asked for a beverage at one point, but the flight attendant was too busy trying to get the passenger next to me who was passed out on sleeping pills to put the window shade down to give it to me. American Airlines is one of the only carriers left that has not upgraded to individual entertainment units for transatlantic flights and so the entertainment was like something straight out of Mad Men. Probably my worst flying experience to date."
Cons: "International flight delayed 2 hours for multiple mechanical issues. 45 minutes before boarding, we were given a $20 voucher for food and drink (which we couldn't spend on snacks, just big meals, which was undesirable so late at night). Flight itself played Mission Impossible 4, then a kid's cartoon, then nothing the remaining 5 hours. Very uncomfortable for those who can't sleep on planes."
Cons: "We waited for 3 1/2 hours in the plane before taking off. We ended up landing with a 3-hour delay."
Pros: "Aircraft was so old.Paying $1,000 for that, when any other airline uses decent aircrafts, is just unacceptable."
Cons: "no food on the first flight no private tv they tell you can have wi fi entertainment but you have to pay for it the staff was rude tell also told me my cary on luggage could not be taken on board because there was no more space so i had to cary all my things for two flights but once i came in into the plane there was plenty of space. the seats had a very low head rest"
Cons: "Delayed 5+ hours. Aircraft was changed to a smaller plane than we booked."
Pros: "other than that, the flight was fine. did not sample the food"
Pros: "the crew was good and helpful. They should be paid more."
Cons: "ALL my print outs say FINNAIR, your asking about my FINNAIR flight, all says FINNAIR, so I go to the airport and wait 30 precious minutes at the FINNAIR counter to check in ( there was no self check in computers) only to be told Ah, you are not on FINNAIR, you are on American and must go to the American counter. I was given my itinerary back and rushed to American and began to self check in only to realize in the rush the woman had not given me back my passport. So, I rushed back to get it, loosing more time, only to find she had given it to another agent at another American counter but not at the check in area, and it took more time to find out who had my passport. I made my flight, but if ALL says FINNAIR, how am I supposed to know that I should instead be looking at fine print to discover which airline I am actually flying on and waste time!!!!!!! It should state CLEARLY that I need to check in at the American counter. In flight entertainment was really poor in comparison to other airlines on international flights."
Pros: "Good footroom in Main Cabin Extra."
Cons: "Delayed 5 hours. No power or individual VOD at seat."
Pros: "I had tsa which started the trip in a wonderful way! On time. Captain seemed nice and competent. The crew nice too."
Cons: "I flew American not finnair. Very confusing. I paid 65$ for a better seat. It was further forward but not worth the money and the others around me I don't think they paid extra. No movies. Couldn't see the screen."
Cons: "Small seats and no in-seat entertainment."
Pros: "The flight did get us there."
Cons: "This flight had about 6 different airlines listed. I was supposedly flying Finnair. Make no mistake, this was an American Airlines flight. On an old plane with crummy entertainment, uninspired food, and uncomfortable seats. But we did get here."
Pros: "Nothing"
Cons: "Sat on Tarmac for 1.5 hours. Apparently something was wrong with the plane. And then we waited for a mani tenancy log to get signed. Typical American Airlines garbage."
COVID-19 information
Safety measures for airlines flying from Tennessee to France
Airlines flying from Tennessee to France have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from Tennessee to France
Mandatory masks
Masks required on board, masks provided on flights from Tennessee to France
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Middle seats unavailable to book on flights from Tennessee to France
Pre-flight testing
Testing for antibodies, testing for symptoms for flights from Tennessee to France
Flexible cancellations
Waiving of change fees. Search flexible flights from Tennessee to France
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