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Top 5 airlines serving from Tennessee to Orange County
Scores according to KAYAK customer reviews
Pros: "- Good service once we were on the plane - Free wifi for texting - Inexpensive since Southwest got more pricey"
Cons: "- Flight was an hour late - instead of being honest about the delay it was like "Just another 15 min... we'll be ready to board shortly..." - The gate was SO FAR from the plane. We were in the shuttle bus for like, 10 minutes. WTF?"
Pros: "Everything and everyone was awesome"
Pros: "The Service was AMAZING!!!. I will ALWAYS continue to Fly Alaskan Airlines."
Cons: "Crowded plane TBH lmao...But overall thal I can REALLY complain about."
Pros: "Marissa was fantastic..! Great everything..!"
Pros: "Staff an airplane"
Cons: "No choice of snack."
Pros: "The Ladies on the plane were the best Thanks again"
Cons: "It was all perfect"
Pros: "Friendly crew and we appreciate the in-flight entertainment"
Cons: "Super crowded flight, but not much we can do about that."
Pros: "The fruit and cheese box was good."
Cons: "gate changed 5 times, including back and forth between a satellite terminal. Delayed an hour due to plane problems."
Pros: "Very pleasant flight attendants."
Cons: "Having to pay for own transportation and time to San Jose when flight was supposed to be out of San Francisco."
Pros: "The burger was decent.. crew was efficient helpful if humorless, it arrived pretty much on time."
Cons: "Somewhat disorganized on the ground in Puerto Vallarta."
Pros: "Up graded to business and it made all the difference in the world. I was not looking forward to the trip and thoroughly enjoyed it."
Pros: "On time. Big space. Friendly attendance"
Pros: "i like it very smoth flight on time"
Cons: "i liked at all"
Pros: "Very on time . New airplane . Easy ride"
Pros: "Clean new planes with keen crew and service"
Cons: "Sitting in back of plane - but that's on me for scheduling a flight last minute"
Pros: "Sonoma county airport is the easiest airport to travel through with the friendliest TSA and airport employees. I got there 40min before my flight where I checked my baggage, went through security, and had 15min to spare before boarding."
Cons: "The main terminal could really use some love. It's just a bungalow type of room with a vending machine. I really wish they had tables with chairs and a way to order a drink/food via the restaurant that's outside the terminal. This isn't a huge deal considering the airport itself only does one flight at a time so getting through security is easy. Just check any baggage you're not carrying on and go to the restaurant. About 20-30min before the flight go through security (5min process and they're probably still 10 min from boarding). It's one plane so it's easy to get through security and To get on the plane."
Pros: "That my seat was one of the first rows to board after 1st class and club members. Also liked the power outlets at every seat."
Cons: "No complaints."
Pros: "The crew was attentive and friendly."
Pros: "The flight attendants were efficient and pleasant during the drink service. Thanks for that. Not alot to do on a flight like that"
Cons: "Planes are too small. Let's pay more for a more luxurious experience"
Pros: "Overall excellent with friendly and helpful crew and on time flight"
Cons: "Nothing to note all was fine"
Pros: "Great experience over all. From the time i booked my flight to the point i landed. Thank you. I will fly more often with alaska"
Cons: "No food was served."
Pros: "Well organized. Efficient. Good round trip BNA-SEA. My first experience with Alaska, but definitely not my last."
Pros: "I was running late but was already checked in, the flight boarded at 5:30am and was schedule to take off at 6:15. They were nice enough to keep the cabin doors open as I finally boarded at 6:05am, making the flight. Not to mention we even arrived about a couple minutes earlier than scheduled."
Pros: "It is a very nice touch to be offered a complimentary beer. What a treat."
Cons: "The bathroom was not nice. No sink to wash hands seems unreasonable"
Pros: "Friendly crew, quick loading."
Cons: "Seats keep getting tighter and shared armrests are difficult with adults sitting next to each other. Very slow unloading. Too many people using overheads since you started charging for checked luggage."
Pros: "The flight departed on time, as well as my first flight, which was very satisfying."
Pros: "Courteous staff"
Cons: "Outdated plane"
Cons: "Guess I am old but there should be more room on a flight ."
Pros: "The crew and cleanliness was great!"
Cons: "No usb sockets to charge my phone"
Pros: "I liked the quick check in."
Cons: "I didn't like being charged extra fees for our check in luggage. I paid an additional $100 for our round trip."
Cons: "Very rough landing :("
Pros: "Wifi access and comfortable seats"
Pros: "Actually wasn't feeling very well this flight but the lovely ladies of Alaska took wonderful care of me and make me feel like I was going to be OK the flight was smooth always a pleasure :)"
Pros: "It was just a 2 hour flight and no complaints at all everything went very smooth. My husband required a wheelchair and that went very smooth. Everyone was nice and very kind. Our son and daughter-in-law live near Portland and we will always go with Alaska Air"
Pros: "As long as the boarding and crew are professional, and the plane is clean, I'm satisfied. It would be nice if the food wasn't outrageously expensive."
Cons: "Sat our family apart even though we have a 3 year old. She initially was by herself. They eventually let one parent sit with her. This is after we made reservations to all sit together."
Cons: "The seats weren't very wide and the carts going up and down the aisles bumping elbows wasn't pleasant."
Pros: "Boarding went fast and smooth"
Cons: "Boarding fast but had to wait 20 min on hot plane got several more passengers. Uncomfortable, no power outlets, slow loading in flight entertainment and device lost battery power during movie I paid for. Could not hear one thing pilot said from row 20."
Pros: "Staff was kind and courteous. There were some seating issues with other passengers that made it take longer than expected and people had to be moved around once already seated, but it was handled well, fast and professionally and with courtesy."
Cons: "I was unable to connect to gogo for wifi my entire trip up to Idaho, so I refused to purchase it coming back. I needed to catch up on work and it would have been an opportune time of sitting and getting things done and not taking time away from my family upon my return. It should not be offered if it is unavailable."
Cons: "Could not fly back on scheduled day because of wind in Reno, NV. Might need bigger aircraft in the future."
Pros: "The flight attendants were professional and friendly. I am 6"4" tall and appreciate the adequate leg room in coach."
Cons: "We did have a pretty firm landing."
Pros: "Flight was great!"
Cons: "Kayak customer service was horrible and I could not get a hold of a Rep. Mobile app does not allow package deals, that totally suck!"
Cons: "We got delayed. I aske stage girl at customer service of we could get an earlier flight and she acted like I was not even there and was very short w me."
Pros: "Everything went well, as expected."
Pros: "Nice plane."
Cons: "Crew was rude. Didn't like that I went to check in at the Alaska Air counter only to be redirected to American (who operated the flight). Just weird."
Cons: "We were delayed by 2 hours because of storms in Atlanta. The crew was awesome with updates but it made for a long day."
Pros: "Due to COVID 19 we got a 737-800 on a route that usually boasts nothing better than a 717 so everything about this flight was superior to normal runs."
Cons: "I wish DL could find a way to better manage food and drinks during the COVID 19 restrictive era."
Pros: "Customer service as always"
Pros: "Great crew, early arrival"
Cons: "Old screens, snacks getting smaller, too much ice in the drinks"
Pros: "The crew."
Cons: "Filthy plane, and delayed too long"
Pros: "Yes, . Amazing crew Seat was comfortable."
Pros: "Delta planes are spacious and great!"
Cons: "No complaints"
Pros: "The flight crew was as positive as possible."
Cons: "It was very late"
Pros: "Accurate arrival time"
Cons: "Late arrival"
Cons: "The comfort seats are not that comfortable"
Cons: "Delay after landing"
Pros: "Decent service"
Cons: "I booked with KLM (sky team) two separate return bookings on via SKY TEAM JFK > heathrow (delta) Heathrow > Amsterdam (klm) On the return leg, I couldn’t check my bag all the way through to JFK even though I stayed on SKY TEAM carriers. That should be possible, otherwise the value of staying in SKY TEAM isn’t as valuable to me."
Pros: "Food and entertainment not applicable"
Cons: "Seats very tight!"
Pros: "The nice staff and entertainment options."
Cons: "I usually fly delta and have a great experience - unfortunately my flight from Detroit to Seattle was not. To start off, i was flying with two other people and we were not able to get seats together, and the whole seating process with delta is really difficult even when I had called weeks in advance to see if they could try and seat us together. I understand with main cabin tickets you can only choose your seat as you check in, but it would be nice to be able to request seating with a person/group you are flying with. I was placed in the very back row of a busy flight, and noticed that the horrible smell from the bathrooms which made it unpleasant. As said above, I normally have a pleasant experience.. but being a delta sky member I feel as though i do not really receive any differences as to a non-member. I hope this review helps for the next customers! Thank you."
Cons: "The crew was great and the flight came in early. I wish there was a better food selection."
Cons: "Seats have no leg room!!!"
Cons: "They cancelled my flight. I never flew home. I missed my little Sister's graduation. :o("
Pros: "The service was excellent from boarding to inflight operations everyone seemed happy and made a honest attempt to be helpful and create an enjoyable experience for me and my Travel Partner."
Cons: "Plane was late coming in and my departure time was 30 minutes off schedule."
Pros: "Everyone was very friendly and courteous the plane was very comfortable!"
Cons: "I know things happen but it didn’t make a pleasant travel experience sitting on the plane for almost 2 hours and the fear of missing my connection to NO"
Pros: "Clean bathrooms and great refreshment choices"
Pros: "Flight attendant was great!"
Pros: "The crew was super friendly and shout out to Brady, he really helped me out of a TIGHT situation :-)"
Cons: "Felt bad for the crew being under pressure as they got off a flight and had to rush to ours....."
Cons: "Entertainment Poor. Not to many movie for 14 hours trip"
Pros: "Crew was amazing , one patient was getting sick while flight and always to flight stewards where always outside bathroom to help her. And crew was still able to service whole plane of 200 passengers."
Cons: "My screen seat miniature work but headphone jack was messed up tried two cords and not working so could see movie could not hear so for 5hrs that’s what I did which made me focus more on comfort. Plane interior was or looked brand new."
Pros: "Crew was great"
Cons: "No entertainment on flight. No smoking in Minneapolis airport"
Cons: "The volume controls on the tv we’re pretty poor. Was either too loud or too soft with only 5-6 volume settings."
Pros: "Delta is not a good place to be"
Cons: "Delta is not good on customer service"
Pros: "The movies were great and the boarding was more streamlined.the plane was clean and in good condition."
Cons: "The seats are getting smaller and more cramped. There still better then American but ugh. Delta's is stingy with their snacks unlike Southwest gives you two or three without even asking you have to beg for two from Delta and they act like it's breaking rules"
Pros: "I purchased round trip tickets to Cancun Mexico for under $400. And I received 1st class upgrades both ways. I could not be happier with my travel."
Cons: "No complaints"
Cons: "Due to a family illness i was not able to make the 1st leg of my roundtrip flight to Santa Ana. Not only was i forced to buy a brand new flight to get out to Orange County, i was charged $150 JUST to be able to keep the 2nd leg of my trip, which i'd already paid for. It's the 2nd Time Delta has done this to me in the space of 2 weeks and it's absolute Idiocy. Gouging you loyal customers like this is NOT how you do business."
Pros: "Again, a quick and easy connector and flight homeward."
Cons: "Not applicable."
Pros: "The service was good"
Cons: "The flight was very rough on landing"
Cons: "luggage did not arrive same time with me and not the same airport"
Cons: "The wifi wasn't strong enough to download the app to watch movies on the plane."
Pros: "Comfortable seats in coach Good snacks Friendly crew"
Cons: "If some takes up two seats , then they should buy two seats. Very simple"
Pros: "4 hour flight. Non-eventful except slight turbulence. Good to be home! Thank you!"
Pros: "On time departure and arrival. The Airbus plane has enough legroom for tall persons."
Pros: "Yet one more trip that reminds me why I refuse to fly any other airline than Delta. (I fly every week for work.) Top-rate LA crew, flights always departs on time, early to destination more than half the time. Comfortable seats, upgraded to Delta Comfort today. Gate agent was friendly, helpful and joking with passengers. Made it seem like we were all going on an adventure. Kudos to Delta all around!!"
Pros: "Entertainment options"
Cons: "Tight space"
Pros: "Great Food. Good entertainment. I recommend the aisle seat if you have to go top the bathroom frequently. :-) I felt that the flight attendants were concerned about our comfort on the flights."
Cons: "I would have liked more of a music and movie selection."
Pros: "On time departure; staff friendly; no security delays other than TSA now requires taking tablets out of luggage. Almonds instead of peanuts is a welcome change."
Cons: "Leg room on the regional jets. If the airlines narrow the space between seats any more, I will not fit into the seats. I am not overweight, just tall (6’4”). Luckily, the person in the seat in front of me did not recline their seat."
Pros: "Seats were comfortable. Snacks!!! Nice flight crew."
Cons: "I liked everything."
Pros: "Being able to watch a movie on the plane"
Cons: "Boarding wasn't very prompt, but went smoothly once it began."
Cons: "Why can't all the Delta gates be near each other. My connecting flight was very far."
Cons: "Did not make this flight"
Cons: "Not as crowded as the LAX to PHX"
Cons: "Had flight delay affecting my connecting flight."
Pros: "Overall very good flight!"
Cons: "Nothing much!"
Pros: "We eventually left."
Cons: "The flight was very good. The landing sounded rough with a lot of braking. Crew were really friendly. The food was expensive but fresh sandwich. Plane was beautiful. Lovely flight overall"
Cons: "AMERICAN IS THE WORST. Never flying with them again. My flight was cancelled, &they would NOT rebook me until 2 days later. REFUSED to compensate for the hotel I booked for the night. Held my baggage hostage & would not return it for a whole day. And their customer service is non-existent."
Cons: "Flight was delayed twice, and the flight was very bumpy and the pilot really had a bad landing."
Cons: "Thank you"
Pros: "not atg all"
Cons: "I paid for a preferred seat and the passenger seated next to me was so large that he could not buckle his seatbelt and totally squished me into the window. I called the stewarddess over and I was haphazardly moved to an aisle seat next to a smaller passenger. I was then bumped into repeatedly by"
Cons: "The man in the aisle seat was so obese he took room from the middle seat, which caused that person to lean into my seat. I spent three hours leaning to the right against the wall. If the airlines are going to make the seats smaller, they need to make arrangements for people who don’t fit in the seats. Entertainment didn’t work."
Pros: "Being able to pick your seat ahead of time, comfortable leather seats, snacks, on-board entertainment and free carry on make it worth paying a little extra over the other budget airlines."
Cons: "Constant delays. Maybe it has more to do with O'Hare itself than AA."
Cons: "Having to check our carry ons. We noticed another passenger had placed two carry ons in the overhead. If others are doing that, it forces others to check their carryons."
Pros: "Smooth ride, good service."
Cons: "As soon as I boarded I noticed a strong urine smell. It didn’t really go away, or I just got used to it."
Pros: "On time and convenient"
Pros: "The crew was nice"
Cons: "More than 3 hour delay, entertainment system audio did not function and the flight path was set to Palm Beach instead of Orange County."
Cons: "Legroom was a bit cramped for a tall person"
Cons: "Late , didn't make it on our flight back to Santa Ana"
Pros: "Nice newer plane, beautiful."
Cons: "Though I was in a elite preferred seat (not biz). I had about 6-7 inches from my face to the built in screen in the headrest. Hard not to notice that I couldn’t move an inch without hitting the seat in front of me or passenger next to me."
Pros: "Too many commercials on the TV before being able to watch the show."
Cons: "The aisles are not wide enough and people continue to hit me with their luggage and hand bags. Always the people waiting block the entrance of the gate when it is time to board."
Pros: "On time, crew was helpful and kind, entertainment options were vast."
Cons: "Late taking off. Almost missed my connection"
Pros: "The AA flight attendant staff served good food and enough snacks and beverages to make me feel full on my 11 hour flight. The selection of movies and music was very diverse. And tge flight was an overall enjoyable experience."
Pros: "Very smooth trip from beginning to end."
Cons: "it was cancelled "mechanical" sure heard that one before"
Pros: "Crew was very nice. Free snacks provided on plane."
Pros: "Good meals and accommodating crew"
Cons: "Tight seats, not a lot of legroom"
Pros: "On time and very professional"
Cons: "The snack had coffee in it."
Pros: "There was a TV. Crew was friendly and professional."
Pros: "I enjoyed the Gps chart showing the flight data from takeoff to landing."
Pros: "Rapid boarding. On time performance. Plane was reasonably clean."
Cons: "Seats were tight but OK for a 3 hr flight. AA allows first passengers to carry excessive carry-on forcing later boarding passengers to check everything."
Cons: "Upon boarding the aircraft, the attendant at the gate told me to check the size of my carryon bag against the test dimensions, which I did. My bag fit but I had to press the side in slightly to make it fit. She said it had to slide in without me pressing on it and proceeded to make me remove items from the bag in order to board the plane. I walked down the ramp with my extra pair of shoes and a book in my hands. As a result, I had to place my bag far from my seat due to the added time. My bag easily fit in the overhead compartment with room to spare and my being made an example was a completely pointless exercise."
Pros: "Staff was honest. Pilot and ground representative kept us updated."
Cons: "Delay while we waited for a crew from Denver and nobody cleaned the plane while they waited. Instead the crew arrives quite late to find a dirty plane. While the plane was being cleaned our Co-pilot was reassigned. We waited on the plane while they scouted up a different co-pilot. This caused another delay. Staff did the best they could but the organizational incompetence was not lost on the passengers."
Pros: "santa ana airport"
Cons: "charged me ＄50 when i checked in my suitcase."
Pros: "The entertainment selection was wonderful."
Cons: "The flight left on time but arrived late by at least 1/2 hour. I am small but the seat was narrow: my neighbors kept on hitting me when they moved. And I think it is terrible to have to pay to reserve almost any seats except for the middle seats."
Pros: "Flight was quiet and uneventful, but late."
Cons: "no good glutenfree options. How about a Turkey Sandwich on multigrain gf bread? Or a wrap made with corn tortillas? Toasted almonds instead of only pretzles. Or a coconut macaroon instead of a cookie made with wheat."
Pros: "We did get onto another flight that morning in the exit row."
Cons: "I didn't receive an email to check into my flight for Alaskian airline/American Airlines, and when I tried to check in online from my confirmed ticket order the website wouldn't let me check in. When searching where to go at dallas ft.worth (DFW) airport to check in for our alaskian airlines flight the website sold us to go to terminal E 18 where they are, but when we arrived we were in fact flying out of a completely different terminal A, not having enough time to check our bags and missing the flight."
Cons: "Our flight was so late. I actually missed the original time. Ran thought TSA, sprinted to the gate and then... waited for slightly over an eternity. But honestly, the great part of AA is the super small seats, really whi fits in these seads. Thank you. I'm 4-5."
Pros: "Seats were new."
Cons: "A lot less leg room than Southwest. Very cramped. Boarding crew in PHX was very uptight and stressed. Not sure why as everything seemed in order."
Pros: "Polite and professional"
Pros: "New plane"
Pros: "Crew was nice including those helping with boarding."
Cons: "Difficult to recline chair. Limited snack options. Landing was a bit rough."
Pros: "This was the roughest flight I have ever been on, it Was so awful I opted for greyhound going home also being made to check my carry on bag was not cool."
Cons: "The constant turbulence ,having to check carry on bag"
Pros: "Great service. Lots of legroom"
Pros: "I love the stewartesssssss"
Cons: "The dudes cause they prolly gay"
Pros: "As I was sitting there waiting to board the plane I started to have anxiety. Watching how many people lined up to get on the plane made me a little nervous. I even thought about renting a car and driving from Dallas to OC California. I waited until i was almost the last person to board. What a pleasant surprise. I was seated between 2 lovely people who probably could have but didn't hardly talk the entire flight. The conversations we did have were pleasant, and they slept some of the time without snoring. It was a very nice flight home! And I'm thankful I didn't rent a car. Flying is much quicker!"
Cons: "Same as above answer. Boarding the back of the plane first makes so much more sense! I'm totally sure you all have your reasons for doing it the way you do since you have been doing this thing for years now, I would just do it different."
Pros: "The attendants were pleasant."
Cons: "Why are you asking about entertainment? There is none. There were a few TV screens scattered about showing something, but no headphones were offered at all, and it appeared the entertainment, which was very hard to see, was NBC TV shows. The quality of air travel has plummetted over the last 10 years."
Pros: "The chairs where comfortable and there was a free movie"
Cons: "The sound for the movie didn't work, the atenders dI'd not do any thing tI make uo for it. There was no complimentary snack. Loading on was a mess, not organized well."
Pros: "The layover in Denver worked out perfectly - no long wait. The United entertainment availability. Friendliness of crew. On-time flight."
Cons: "The leg room. Small size of complimentary snacks. No screens for United entertainment so you had to use cell phone, but this eats battery and no power in our zone"
Cons: "Couldn't make"
Pros: "The only positive to this flight was that after sitting on hold with United's customer service, it took less than 10 minutes for them to grant me a refund."
Cons: "I ended up backing out of this flight and booking out of a different airport and with a different airline bc apparently this flight with United has been seriously delayed (4+ hours) multiple times before. We were told that the flight was cancelled for the 2 days prior."
Pros: "Everything was smooth"
Cons: "My seat wouldn't lean back on this flight, it was able to I think it was just jammed."
Pros: "The flight crew and gate personnel were courteous and professional., as were theTSA workers."
Cons: "Seating was crowded and uncomfortable. My seat wouldn't recline."
Pros: "The crew was so friendly and accomodating. What a great experience!!"
Pros: "Eventually got home safe and sound."
Cons: "Delayed after boarding because of a technical issue and then after waiting over an hour we had to deplane and board another plane in a different terminal. That was a bummer"
Pros: "Makes such a difference with the crew is smiling and friendly. What a nice change from the overall attitude you normally get flying united."
Cons: "Entertainment system"
Cons: "The free in-flight wifi entertainment did not work. The cabin was too warm the whole flight. I was sweating in a Tshirt."
Pros: "Superb crew With lights dimmed steward found me and brought me a drink Just a mention about how I would like one during routine service I felt got special service but they probably do that for everyone Very nice Felt crew went out of their way to make sure all nerds taken care of!"
Cons: "Baggage claim in different terminal than where we landed No signage"
Cons: "No room for bags"
Cons: "Too many seats too close together. The entire trip was too hot and stuffy. The flight attendants showed minimal care about the uncomfortable hot and stuffy environment."
Cons: "thank you"
Pros: "I really love the customer service of wheel chair for my mom , he was super nice , could not believe that he took care of my mom untile her seat , amazing . His name was Brooks Vestal , I will never forget this flight"
Cons: "So crowded it was unbelievable. The seats are jammed together way too tight"
Pros: "Stewardesses were nice"
Cons: "Captain did not show. Had to wait 45 minutes for a new crew!"
Cons: "The flight got delayed and we were told it was "basically cancelled" so we got on a different flight out for the morning but were told we couldn't get a hotel voucher because we volunteered to get off the flight. Very disappointed, will never fly united again. The flight ended up getting cancelled 5 minutes after we "volunteered" to get a different flight too. Luckily we were able to get onto a different airline who helped us out. United dropped the ball big time."
Cons: "Sat on the plane for over an hour at the gate. Then it took another 30 minutes to taxi and take off. No food, drinks or restroom b"
Pros: "They had a free snack."
Cons: "I do not like downloading an app to get entertainment. Boarding process is better than some, but stinks compared to Southwest."
Pros: "They got us on this flight (the last one to SNA for the day) after we missed our original connecting flight due to delays on the Frankfurt to Houston flight."
Pros: "On Time!"
Cons: "Delayed flight. Delayed luggage"
Cons: "The pane was 2 hours delayed due tom problem at airport. While we sat on the plane for 2 hours in old uncomfortable seats (5pm - 7pm) we were not offered refreshments or snacks. When the flight finally took off and they got to us after 9pm, they had ran out of food. Lastly, this plan was made for short flights. No one should be asked to sit in those seats for 7 hours."
Cons: "Gate attendant had a snide attitude and made a joke about the possibility that a Samsung 7 could cause an explosion in flight over the intercom. Very unprofessional."
Pros: "Nothing good"
Cons: "They changed my direct flight to a connecting flight. My bag didn't make it either."
Pros: "I missed my flight and the front counter was very, very cheerful at 8pm and helpful. I was able to get on the last flight. There was no food or entertainment, but it's a short flight. I didn't really mind. Just happy to go home in comfort with my upgraded exit aisle seat and no one next to me."
Cons: "It was a 6 hr. flight and neither entertainment nor food was complimentary. We were given a tiny pack of pretzels. You expect to at least receive a lunch on a 6 hr. flight. Disappointing."
Pros: "Early boarding for passengers with children under age of 2 was super helpful for me as I was traveling by myself with baby for the first time!"
Pros: "It was nice and smooth and I had an empty seat in between, it doesn't make 5 stars because I was in coach."
Pros: "Flight was on time and early to destination"
Cons: "Stuck in 32D, seat didn't recline, bathroom was my headrest, tv screen wouldn't turn off, no legroom at all.. Just a miserable flight."
Cons: "too much $ for 1/2 a meal."
Cons: "Getting rerouted to LAX. It would have been much less expensive to book a flight to LAX originally."
Cons: "My flight was late causing me to miss my connecting flight. Having to spent the night here at the airport. I'm still here waiting. I was rebooked on a 11:55am flight for this morning 7/19/16. Very disappointed."
Pros: "I traveled with a 2yr. Old and boarding first really helps to get settled in our seats."
Pros: "We arrived early."
Cons: "We were in group 5, We couldn't take our carry on. They ran out of space for it in the overhead bins. Had to check it."
Pros: "Took off early!"
Cons: "One stuartist was very frank and unwelcoming."
Cons: "Julie was the most rude person I've ever had the Unsatisfaction Of meeting."
Pros: "Boarding was easy, crew were friendly and a smooth sailing flight."
Pros: "did not enjoy my flight whatsoever."
Cons: "they had to change me and about 10 other peoples flights because of the delays from "cloud cover" (what the hell?? terrible excuse) then the attendant LIED to me about where my bag would go. i missed my flight because of this, had to get re routed to san diego over 2 hours from my house, and my bag was sent to john wayne so i had to drive ANOTHER hour ans a half in traffic out of my way all because that illiterate moron of a flight attendant didn't know how to communicate with her coworkers about where our bags would be or how we could get them. absolutely never flying united again. horrible. what an awful day. they DO NOT deserve my hard-earned money, and the people deserve to know how truly crappy their service is."
Cons: "I did not make it on time to a wedding because of the delay & problem with the plane."
Pros: "Very basic flight I can't get stars to delete Food and entrain 0. Comfort 0 cre 7"
Cons: "Poor management of delayed flight and boarding"
Cons: "There was a one hour delay in our boarding and departure times which cut into our travel times."
Cons: "Never made it to Sna. Whiched me to lax because that was fastest time back. Wasted more money on uber to get home from la"
Pros: "Efficient boarding and exiting"
Cons: "Spoke to united agent night before light. Re distance between gates in in Houston. Wasn't sure that I was only two gates away and I would not need wheelchair transportation. However when I re-arrived in Houston not only was I at the far end of the terminal I landed in I had to go all the way out and catch a train to a different turn on and the and the gate was not there, was train ride to different terminal, I just made the flight, but my hip is still hurting"
Pros: "I ALWAYS LOVE THE SMILING FACES OF THE CREW"
Cons: "DELAYED FLIGHT"
Pros: "Clean new airplane. pleasant staff. On time."
Cons: "United charges 8 bucks for you to just see where you are now. Worse yet, the entertainment system loops with sound off even if you dont choose it. Taunting you to "just swipe" so you can join the club. I HATE this experience and feel the airline has made a very bad call. I'm sure some bean counter is looking at the "swipes" as proof of his brilliance. but i will pay more to fly on other airlines after this...so screw you guys."
Pros: "Plane left on time, arrived early, wasn't completely full."
Pros: "I had a mobility issue and was given preboarding and extra legroom seats, which helped my overall satisfaction. The temperature in the plane started very cold and then sometimes would go really warm. Other than that, good flight, nonstop and fast, and pleasant crew."
Cons: "I put poor for food & entertainment, because there were none (for free)."
Pros: "The flight attendants were courteous"
Cons: "My flight got canceled 3 hours before take off. Had to wait for over an hour on hold to reschedule it. The flight that was rescheduled was not direct and turned a 1.5 hour trip into a 6 hour trip. Also every time I was in boarding group 4 but was at the front of the plane and ALL OF THE OVERHEAD SPACE WAS TAKEN ALREADY so I had to walk further back in the plane to find overhead space so when the plane landed I got to WAIT FOR EVERYONE TO GET OFF so that I could walk TO THE BACK OF THE PLANE to get my bag!!! Ridiculous never flying United airlines ever ever ever again."
Cons: "A lot. They could have had the decency to empathize with new travelers in this pandemic situation."
Pros: "The crew was polite and pleasant. The plane was very clean and organized."
Cons: "The seats were extremely uncomfortable."
Cons: "4hrs late. No compensation or consideration offered."
Pros: "Basic service but smooth."
Cons: "No food or drinks."
Pros: "Everything except one issue."
Cons: "The handle on luggage was broken by baggage handlers at TYS airport when arrived in Knoxville, TN"
Pros: "The price was good, but I would've been better off with a different airline."
Cons: "Every seat was the same but there was an upcharge on different flights. I paid an extra $9.00 for a window seat in the back of the plane and it would've been $20.00 for the same seat closer to the front. They also charge for bags whether they are carry on or checked. My first flight, a kid in front of me threw up and it went under his seat and all inside of my bag. I spent the entire flight cleaning puke off of my computer and my clothes. The flight attendant just told me there were paper towels in the lavatory. When we finally arrived at 11pm we sat in the runway for 30-45 minutes until our gate was clear. Then we finally pulled up and it took another 15-20 mins for them to attach the bridge for us to get off the plane."
Pros: "The flight crew."
Cons: "The extra hidden costs! The original ticket was $100 less than most airlines. Little did I know I would be spending over $100 on the extra charges from Frontier. Seats cost more if you choose them. Seats do not recline. Tray is about 7" deep, making it extremely easy to spill drinks! Carry on is $45 if you don't buy it ahead of time,etc. On both flights people around me said they would NEVER FLY FRONTIER AGAIN!!!"
Pros: "The crew was nice"
Cons: "The company needs to treat its customers better. The seats are awful. We had to change planes and they didn't give us any compensation for our loss of time."
Pros: "Funny steward.....short flight"
Cons: "Long check in lines........delay one hour"
Pros: "The flight staff were courteous and worked hard to make everyone comfortable."
Cons: "The flight was 2.5 hours delayed and had to sit on the runway for approximately 25 minutes after landing due to no available gates."
Pros: "The flights were on time"
Cons: "I think it sucks that you have to pay for a simple glass of soda on a 3 hr flight!"
Cons: "Everything I hated"
Cons: "We had to wait for an hour on the plane to take off due to a luggage loading problem. I was over an hour late getting home."
Cons: "The ticket kiosks did not seem to work well and nobody wanted to help- they just said get in line. There were 2 huge lines even though i got there almost 2 hours before my flight. I had no luggage to check in so I tried the kiosk, finally got one to work and it found me and my flight but said I needed to go to the counter. I waited in line >25 minutes then they announced that all Orange County passengers needed to move ahead. Got my ticket no problem, but another long line through security and not sure if I would make the flight. Got to the gate 2 minutes before boarding. It all caused a lot of anxiety!! The flight was fine- no frills and it was somewhat late arriving.I am not sure I will fly Frontier again."
Cons: "I chose Frontier because I got a great price on the ticket. But I had not realized that they charge for bags ($40 for a carry-on) and seats. So by the time I paid those additional fees at check-in I could have been in a full service carrier: One that then did not charge $2 for a soda, that has seats that reclined, and so on. It's a safe bet that I'll not be flying Frontier again"
Pros: "Plane was late arriving to Portland...So I missed my shuttle."
Cons: "Flight boarded 40 minutes late due to Frontier airlines personal issues. No snacks or even water served without a cost. Seats uncomfortable and did not recline."
Cons: "The pilot seemed inexperienced . Felt like on the job training during the decent and landing in OC"
Pros: "Seamless from beginning to end."
Cons: "Arrived early but waited on runway due to gate occupied. However, wait was tolerable."
Pros: "The price and available flights"
Cons: "Check-in kiosk out of order and had to wait in line. Frontier people VERY disorganized and rude once you get to the clerk at the counter. The seats are rough even for a 2hr flight!"
Cons: "The checkin line in Denver was ridiculously long. Seemed like frontier was the only airline with this problem. Several people didn't make their flights despite arriving plenty early."
Pros: "Service was great"
Cons: "This airline has a ton of hidden fees. Be prepared to pay for air if you want to breath"
Pros: "On time"
Cons: "I got Frontier because I thought I got I good deal but end the end of the trip with all the extra fee on carrier on I spent more than other airline where all the seat can be recliner, sodas free and carrier on are free too. I will try to avoid to use Frontier airlines."
Cons: "Didn't make the 45 minute cutoff for check-in on the flight the previous day because of hevy traffic and road work coming into Denver. I went with another airline that got me home instead of waiting until the next day"
Pros: "Boarding was fast"
Cons: "When the cost of the ticket is displayed it doesn't include the extra money you have to pay each way to get a seat, every single seat costs extra money, why not just include it in the price. Then even carry on bags cost an extra $30 each way, if you get the cheapest seats and carry on a bag, your flight ends up being $100 extra from what was displayed."
Cons: "The flight was delayed for over an hour. After boarding late because the plane was late due to weather (which is understandsble), we sat on the tarmack for at least 30-40 minutes, due they said for mechanical problems with the plane and, also, waiting for luggage to be loaded. I didn't understand that part, because why didn't they load the luggage while the plane was being checked out for the mechanical issue? Also, I've never been on a plane that doesn't give you a complimentary soda and snack."
Cons: "Ripoff across the board"
Pros: "ARRIVED AT THE TIME ALLOTED."
Cons: "FEMALE FLIGHT ATTENDANT WAS A LITTLE SNOTTY WHEN IT CAME TO MY PLACING A COAT IN OVERHEAD STORAGE BIN NEAR THE FLIGHT CREW'S GEAR. BIN WAS NOT LABELED SPECIFICALLY FOR FLIGHT CREW'S AND I THOUGHT HER ATTITUDE WAS A BIT SNOTTY. I GOT OVER IT QUICK. IN THE FUTURE YOU MAY WANT TO STATE ON OVERHEAD BIN, RESERVED FOR FLIGHT CREW ONLY AND THAT WOULD BE THAT."
Cons: "extra fees- just put the total cost on the ticket. quit trying to make the fee look small with hidden extras. no none likes extras. quality of seating- what the heck did you do to your aircraft seats. hard to sit for 2 hours."
Cons: "It was by far the worst customer service I've ever encountered! Never been so nickel and dined!"
Pros: "The price was excellent . Boarding was easy. The flight took off and landed on time."
Cons: "Seating was cramped (I am 6' tall). Online check-in was complicated."
Pros: "I did like the fast flight and arriving early."
Cons: "Didn't like that snacks and drinks weren't complimentary."
Pros: "On time"
Cons: "Cost and boarding was very slow"
Pros: "Not that it was poor, just non-existent."
Cons: "It was just fine for such a short flight/"
Cons: "We had bought our tickets together yet they made us board last and did not sit us together. The airline staff at the airport was extremely rude and very unprofessional. WE WILL NEVER FLY WITH THIS AIRLINE AGAIN NOR WILL ANY OF OUR FAMILY."
Cons: "My luggage was checked and went on to Santa Ana. My cousin telephoned the number given on the baggage sheet in Santa Ana. She was ar the airport shortly after 11am and she waited and waited . And finally lift. My cousin called again, and was asked to return ar 4pm at the middle of heaviest traffic on the 405 Freeway. I was charged $35.00 and with all this to do I would like at my BAGGAGE CHECK MONEY REFUNDED RIGHT AWAY! $35.00. Kathy Carnes All YOUR AUXILLARY STAFF WERE WONDERFUL!!!!"
Cons: "Charged for carryons that fit in bins Charged extra for standard seating I already paid for Passenger puked on seat behind us and stewardess would rather chat up drunks across the aisle than clean up mess and smell for comfort of the rest of the plane."
Cons: "Late arrival flight, thin, uncomfortable seats, no complimentary snacks, charged for my overhead bag."
Pros: "Direct flight"
Cons: "Plywood seat- the outbound flight was bad enough but this topped it Minuscule fold down tray- why even bother to put one in as there is only room for a drink. And if u try to put ur computer or e-reader on it it sits too low and strains your neck from looking down Baggage charges are out of control."
Pros: "Nice seats. Good price for ticket itself"
Cons: "The cost for carry on bags, no drink service"
Cons: "I can't believe they charged 45.00 for carry on luggage and 40.00 for one checked bag. That is ridiculous. Will stick with southwest, which I much prefer. Friendlier and more reasonable."
Pros: "Agents, boarding, crew, all splendid. Had no carry-on, so didn't have to pay extra. Flight was on time."
Cons: "Charges for all food and beverages were annoying - worse was the poor food selection. Paying for a glass of water was outrageous. No magazines. Worse, no pillow. Added charge for even standard seats was insufferable. Luggage on this flight seemed to be inordinately delayed."
Cons: "Flight was delayed two hours! Wasted two hours of my time with my family, worse seat ever, all the way in the back, chair does not lean back, had to sleep slouching, disappointed that I had to leave two hours late after getting off work extremely early to catch the flight.. I demand another plane ticket"
Cons: "Crowded conditions"
Cons: "They charged for everything! Extra fees for carry-ons and choosing your seat, as well as, no complimentary drinks or snacks."
Pros: "We made it to our destination; departure was on time."
Cons: "On top of our ticket cost, we had to pay 80$ extra for carry on. The plane was full of very loud passengers and frontier does not provide complimentary beverages or snacks. For the cost of the tickets plus carry on luggage, it would have been cheaper to fly with another carrier"
Cons: "Don't take cash for soft drinks."
Pros: "All was good with boarding, pleasant crew and smooth flight"
Cons: "As most people find, the seats are narrow which means sitting in a 'center' seat is cramped. More water could have been served and perhaps a snack?"
Pros: "The crew was professional on this flight."
Cons: "Non- reclining seats, charged for a carry-on, having to pay for food or drinks, no movies playing. Why is entertainment even an option on your review? I have told everyone on my trip, there are 40 of us who met in California, to NEVER fly Frontier. You nickel and dime your customers to death. Your airline in now nicknamed the Ghetto Airline by everyone on my trip."
Pros: "My wife needed assistance(wheelchair) and the Frontier staff were excellent getting her to the plane. The crew helped out whenever we needed assistance, allowing us to board ahead of others so we did not hold up the process. Flight departed & arrived on time which was critical as sitting on the plane was not comfortable for someone with a back injury; any delay would have seemed like an eternity."
Cons: "Didn't try the food though the options seemed good. Was unaware their seats do not recline. This was a bigger deal to the wife with her back problem. There was no entertainment to rate which is not necessarily a bad thing if it keeps the price down."