Daily cleaning, installation of cabin HEPA filters
|September||Best time to beat the crowds with an average 2% drop in price.|
|December||Most popular time to fly with an average 8% increase in price.|
Average price round-trip
|$510||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Scores according to KAYAK customer reviews
Cons: "Flight was eight hours delayed had to book another flight still I’m not in Jacksonville. This is disgraceful"
Pros: "JetBlue it have a lot more space for your and it was on time too but this morning the rain delay us a bit because they close one of the run way so it was not easy to get out"
Pros: "it was fine, unremarkable in all ways."
Pros: "Excellent legroom"
Cons: "More smiles and friendlier attendants."
Pros: "The seats were great! Loved the legroom!"
Cons: "There were a lot of old movies in the selection."
Pros: "Once boarding began, things were fine"
Cons: "The flight was delayed by more than 4 hours"
Pros: "Delayed over 3 hours because of repeated problems with the plane."
Pros: "Quick dmooth service"
Pros: "The baggage took an hour and a half to come off the plane. Very poor!"
Cons: "Chris Wolfe"
Pros: "I like getting on a plane with just a carry on. I usually like the flight crew and can always trust jet blue to get me to where I need to be. Plane turbulence isn’t my fancy but I’m glad I’m not ever in the aisle."
Cons: "I don’t like turbulence. I don’t like putting my carry on in the over head bin. There isn’t much I don’t like. I’m just glad I haven’t had any delayed flights."
Pros: "I love flying JetBlue great job to all you were employees"
Cons: "The only thing I didn’t like is that it didn’t stop in West Palm Beach and that could cause a problem with my next trip to Florida Bluejay take a couple of times a year to take care of my 89-year-old mother"
Cons: "I am an no carbs diet and I was hoping for low carb snack but nothing was available"
Pros: "roomy seats and tv at every seat. the plane was clean and crew friendly."
Cons: "nothing, had a very enjoyable flight. crew was very pleasant."
Cons: "6th flight in a row with them that I was delayed so much I keep getting home at 2am"
Pros: "The steward had a sense of humor which always helps."
Cons: "There wasn’t anyone at the JetBlue check in area to take bags when I arrived about two hours before the flight."
Pros: "The eye mask really helped me sleep on the redeye. Super friendly staff. Left late but still arrived mostly on time."
Cons: "No food. Can't turn off TV when ads are playing."
Pros: "Good legroom. Big delay so I did not get to sleep at hotel until 2 am. The flight was very bumpy. The delay was not posted in the airport monitors. Only found out when I got to gate. Flight attendants had blankets to sell on a cold plane that warmed up as the flight progresses."
Pros: "First time flying with Jet Blue. Alyssa made it very comfortable for me as she apologized for TV not working and a very sticky tray table for past flight. She did it with a smile and offered a free drink. I didn’t accept, but she didn’t have to offer."
Cons: "Broken TV"
Cons: "Flight was already delayed and then we sat on the airplane for approximately 45 minutes before take off."
Cons: "Delay flight arriving, delay flight departing"
Pros: "Nice crew. Spacious bulkhead seats. Good snacks."
Cons: "Delayed flight 5x totalling almost 5 hours."
Cons: "The flight did not have enough headphones for in-flight movies. Our tv screens also did not work well."
Pros: "Space seating"
Cons: "Same movies going and coming back."
Pros: "Our flight attendant Jeramy was FABULOUS!!"
Pros: "First experience with this airline. It was good."
Cons: "There was nothing to dislike"
Cons: "Passenger behind me was throwing up the whole ride and the steward did nothing about it let it all over the island left the people around them"
Pros: "Everything was great. Very pleased, couldn’t have been better."
Pros: "Having an A320 on a 2 hour nonstop"
Cons: "Bag fee"
Pros: "Ticket prices were very affordable. Check in was quick, smooth & easy. Flight was on time. I loved the leg room, the fact that snacks are unlimited & the crew was just super courteous."
Cons: "That my tv & wifi did not work properly on my return flight"
Pros: "Every single employee I interacted with was awesome."
Cons: "Over 5 hours in delay due to a maintenance issue. Problem wasn't discovered overnight when it was parked. Wasn't discovered until the next day. Had to wait for the delivery of a specific part and install it. I'm all for planes not breaking upon reentry, but the fact that the two flights were both subsequently delayed 4-5 hours each instead of bringing in a sub plane was inconsiderate. Now I've got a long drive home and I'll only get an hour of sleep before a 14-hour work day. So thanks for that, JetBlue"
Pros: "My daughter has a very severe peanut allergy. She was treated very well on her flight yesterday. Even though Jet Blue doesn't serve peanuts on their flights, they still gave her a pre-boarding pass so she could wipe down her area just in case someone on an earlier flight had something that could have caused a reaction. They also created a "barrier" around her by specifically talking to people in the seats around her and asking that they not open their own snacks that may contain peanut or peanut products. Thank you, thank you, thank you, Jet Blue!!! We will definitely use you again!!"
Pros: "Departure was almost on time, but they made up for it by arriving early. All in all an excellent flight."
Cons: "Really don't have a complaint, crew was excellent, only thing I could nitpick would be slightly late departure.. But again we more than made up for that in flight"
Pros: "Everything. It was a great experience. We have been flying frontier for last couple years and forgot what its like to sit on real seats, have snacks for free, entertainment and super great staff... Thanks! We will fly you again soon"
Pros: "The crew was friendly."
Cons: "The boarding policy changes are confusing. No longer boarding from the rear of the plane and no explanation of how to board sooner without buying an extra space seat. Also the seats are less comfortable."
Pros: "Friendly crew"
Cons: "The new boarding group policy is confusing."
Pros: "Pretty good leg room and on time"
Pros: "efficient, clean"
Cons: "the only adult film was in Spanish....there was no other choice except a Disney movie."
Pros: "Smooth event the entire way"
Pros: "The crew was exceptional, going out of their way to find spots for the few people left who still had carry on baggage. They tried very hard to make sure everyone had their luggage with them, which I thought was very nice as I have not seen that in any other airplane. They were also very polite and generous with the snacks and drinks, and came around multiple times with garbage bags."
Cons: "The plane itself was incredibly old and the seats were worn down with marks and smudges. It smelled quite bad but at least the TV's still worked."
Pros: "Roomy seats. Roomy aisle. Free in flight wifi. Pop corners."
Cons: "In seat entertainment lags behind recent Delta experiences."
Pros: "JetBlue's product is predictable and overall one of the better products on the market."
Cons: "Got stuck in a middle seat. Always sucks."
Pros: "The overall service"
Cons: "The flight was delayed, however, that was beyond anyone's control."
Cons: "Rows of seats are too close together and small seats for an international flight and I am a small person!"
Pros: "Quick friendly service."
Pros: "The flight was better than I thought it would be the crew was fantastic"
Cons: "No entertainment no internet"
Cons: "This delay made me miss my rental car reservation so I have to find another car for the night. Which cost me 100$ when I already had a car booked. Then since I didn't get there in time they canceled my reservation and find a new rental for the week. First bad experience with jet blue"
Cons: "The positioning of the TV controls on the top of the armrest means that it becomes useless as an armrest. I had to hold my right arm in the air so the passenger next to Me could use his controls. I was in a middle seat. The fix would Be to have the controls on the side Of the armrest like on most other airlines"
Pros: "Crew was extremely hostile and rude"
Cons: "Smile and treat black individuals better"
Pros: "The staff was exceptional with the distance to loading the plane and with serving us food. It was flawless."
Pros: "Mal servicio; compre un tickets que no permitía escoger los asientos y nos seleccionó la última fila en cada vuelo. La diferencia entre ser priority y regula es bien marcada"
Cons: "Mejor trato a todo pasajero; se reconoce las ventajas de estar en primera clase pero el servicio debe ser excelente"
Cons: "Smelled like poop the entire flight. Actual poop in the lavatory."
Cons: "Had to check my bag yet others brought on two bin sized pieces. Had to get seat assignment at the gate and rep was rather abrupt with instructions. Smell of fuel in the cabin. In last row which was uncomfortable"
Cons: "Bring ear buds if you want to watch/listen to a movie. Delta changes for ear buds Everything else was fine"
Pros: "Delta crew and offerings are great."
Cons: "Safe and happy travel!"
Cons: "The delayed at the gate looking for passengers, could have been avoided by doing cross checks at the counter. The snacks need to change. For someone who flies every week like me, the cookies and cheeze it’s get old. Some variety will be awesome."
Cons: "Have to call out the delta lounge...excellent and healthy. My experience was outstanding. Thanks Delta"
Pros: "It was Ok. Some short delay but over all not too bad. Just didn't like the fact I always get seats next to the toilet"
Cons: "Delayed 3 hours"
Pros: "I really enjoyed the service on Delta. The entire process was better than what i've come to expect on airlines. My flight attendant was Kate, and she was awesome - super friendly, professional, thoughtful."
Pros: "Insane turbulence with no explanation of cause. Also, the jack for my earphones did not function properly."
Cons: "Insane turbulence with no explanation of cause. Also, the jack for my earphones did not function properly."
Cons: "Sat on the tarmac for 20 Minutes, after taking off late. Arrived to my connecting gate 10 Minutes prior to scheduled departure with no delta attendants in sight and watched my plane sit at the gate and pull away with no way to get on board. Now I’m waiting unnecessarily for 4 hours on another flight."
Cons: "dirty plane"
Pros: "Cabin service was decent"
Cons: "Food was cold. First class service could have been more attentive. While trying to sleep crew talked the entire time."
Cons: "I did not like that they would not assign me a seat because the flight appeared to be oversold. Finally I was allowed to board (and it was a good seat location but the seat back was locked in the upright position and I wanted to knap)"
Pros: "Great service by gate operators."
Cons: "TSA process"
Cons: "The crew was great and the flight came in early. I wish there was a better food selection."
Pros: "The longer leg space"
Cons: "Again, I can not understand why the airlines have to narrow the seats so much..."
Pros: "Tried the free WiFi and movies"
Pros: "During some bad weather the pilots chose to go into a holding pattern to wait for a thunderstorm to leave the field. Thanks for considering our safety. The entire crew was awesome."
Cons: "Why do the airliine attendants make sure all of our seat belts are fastened before they give us a safety briefing to demonstrate how to buckle our seat belts?"
Cons: "Late with no information"
Pros: "liked the main meal"
Cons: "didn't like the pastrami sandwich snack before landing."
Pros: "On time. Clean."
Pros: "Had to sit in the middle row and I wasn’t given the option to get an aisle sit during check in."
Cons: "No flexibility for seats"
Pros: "The welcoming and kindness of flight attendants and staff"
Cons: "That headsets are not free and the leg space seemed tighter than usual"
Pros: "Delta agents rerouted me in face of weather problems in Southeast so as to allow me to make my LAX to Sydney flight. Well done."
Cons: "Not enough leg room in Economy. I lucked out on transpacific leg with an exit row seat, everything else tight. Movie choices kinda limited and very US."
Pros: "Everything went well...on time, quick boarding and free gate check of bag."
Pros: "Great to have in flight TV"
Pros: "Movie selection and cable channels"
Cons: "My connection was abruptly changed, it took a long time to straighten out, but they eventually did."
Pros: "Excellent crew and comfortable flight"
Cons: "Horrible customer service coming and going. Horrible service on the plane and mostly, some of the rudest people I have ever had to deal with. Delta should take lessons from SWA. By the way, this isn't the only bad experience I've had. Flown Delta 4 times over last six months and almost the same."
Pros: "Comfortable aircraft with tv in the seats"
Cons: "Huge delay on my flight and most other flights from LaGuardia that day, lack of information on reasons for the delays ."
Pros: "gate and plane staff friendly, smiling and helpful."
Cons: "Uncomfortable seats, no cabin service on short flight, no power in seats."
Pros: "Take off and landing was incredibly done. Almost unnoticeable that didn't make me nervous at all."
Pros: "Great Service and amenities for a great price!"
Pros: "When our flight was delayed by four hours they gave us snacks at the gate. No one offered to reschedule."
Cons: "The 45 minute wait in the Sky Priority lane to drop off baggage. The flight was delayed because of weather and then their scheduling system crashed. Had to wait for a pilot. When we finally boarded at 5 we got peanuts in first class. That was worth the mileage upgrade. Upon landing there was a 1/2 wait on the tarmac to get a gate. That same plane, upon taking off back to DTW blew a tire upon take-off, had to do an emergency landing and everyone had to spend the night in NOLA after being delayed all day."
Pros: "Nothing at all"
Pros: "This was a 767 and we flew first class, so we had the more private, reclining seats with the advanced electrical and USB outlets. The flight attendants were excellent and I had a special meal request, which they confirmed and served me well."
Cons: "Nothing. the flight was great!"
Pros: "Plenty of complimentary drinks and snacks. Even complimentary Earbud Style HEAD-SETS !"
Pros: "Nice Pajamas. Individual window seat. Decent food."
Cons: "Seat ptich could be/should be - wider. Snacks can be better and have better option.. ( only Apple for a fruit? Gimme a break)"
Pros: "Upgrades, staff on and off the plane"
Cons: "The reservation system crash, it happened less than 24 hrs before our return flight to come home, fortunately it was resolved but it was a bit stressful"
Cons: "Couldn't choose seats online and couldn't check in my wife online"
Pros: "Comfort with entertainment."
Cons: "No food options at all."
Pros: "Excellent flight. Nice new aircraft."
Pros: "The flight was not full so we got to spread out. The flight crew was attentive. The onboard entertainment was good and free."
Cons: "As usual, the staff at JFK was a little on the surly-side - that's New York so you have to expect it."
Pros: "Wonderful Crew"
Pros: "Not as other as flights"
Pros: "The crew was nice and friendly. I was super tired so I slept almost the whole way through. But they still left a bottled water and snacks for me. Very thoughtful."
Cons: "Everything was good, no complaints."
Cons: "Customer service was AWFUL after our flight was delayed from Nashville to Dallas causing us to miss our connecting flight to Bozeman. I will definitely NOT be coming back to American Airlines after that experience."
Pros: "Flight attendants were the best ever."
Cons: "Entertainment set up was confusing and slow. Headphones didn’t work. Seat didn’t recline."
Cons: "Always too many people."
Cons: "Very small plane, economy seats only."
Pros: "Great crew very friendly"
Cons: "Small plane"
Pros: "The food was pretty good Good choice of movies The staff were very good"
Cons: "My wife and grandson got bumped from first class to business. This was my grandsons first transatlantic in first class so I was livid. I booked the ticket with the most miles and had their seat assignment since March and was checked in with a boarding pass at first point of departure. Seeing your grandsons enjoy their or not is priceless"
Pros: "British airways 787-8 Dreamliner. New-ish plane. Nice crew. Food was good"
Cons: "Business class seats were cramped. No place to put a book af glances when going to sleep. Headphones are not noise canceling, thankfully I brought my own"
Cons: "Food was dreadful and plane was very cold and that was in first class"
Pros: "The seats were comfortable and the entertainment console was awesome!"
Pros: "The agents kept us posted"
Cons: "The delay but it happens"
Cons: "No power outlets our video screens at seats. No food served on 4 hour flight."
Pros: "It was a great flight"
Pros: "Flight arrived safely"
Cons: "Everything else"
Pros: "Everything else"
Pros: "Flight on time."
Cons: "I miss friendly Southwest. Even the assigned seat is kit enough for me to use AA again. People smile at Southwest and seem to enjoy their job."
Pros: "Everything. I bought some souvenir magnets from the shop across from Starbucks near Gate C5(?). The gentleman working the register was very pleasant and was a welcome personality so early in the day. As a service member, I would like to thank him for his service. He was consistent in asking patrons whether they’d like to purchase a travel kit for the troops. A few patrons were abrupt and responded rudely but he maintained a level head and pressed on. Great attitude and professionalism. Thank you very much for your support! Also, I was able to get my Military discount applied towards my purchase which enabled me to purchase 1 travel kits for my fellow service members. A little goes a long way and when returning from deployments or coming home for R&R, it tends to be hectic and I, myself have often forgotten toiletries which I was able to get from the USO. The USO staff were also friendly and did an amazing job handling all of the personnel that funneled in, exhausted. Great attitudes and clean facilities. I would love to see an expansion to this USO location. They were full up this day, thank you for having this available to us! TSgt Angela Santiago Otero, USAF"
Cons: "No audio in business. No working electric outlet."
Pros: "The staff did their best to compensate for the 4 1/2 hour departure delay, getting us Panera sandwiches and snacks."
Cons: "The 4 1/2 hour departure delay"
Cons: "I bought through an affiliate (bought British, flew American) and was not redirected properly to the check in process. In fact I was locked out of the check in process for "unsuccessful attempts""
Pros: "On time Attendants friendly Great service"
Cons: "No complaints"
Cons: "I was stranded on the runway for nearly 2 hours no air it was awful!!!!"
Pros: "That's it."
Pros: "Friendly crew. efficient."
Pros: "Narrow aisle and seating. Attendant looking at his phone the entire time we were getting ready to take off as well during taxiing and takeoff. Unbelievable!"
Pros: "Everything lined up perfectly"
Pros: "Everything ran on time, which was surprising because I've heard horror stories, but I was surprised. Would definitely fly again."
Cons: "The landing was ROUGH!"
Cons: "Boarding was confusing. By the time groups 5&6 boarded the first groups had not finished and there were no longer any lines to control the crowd, just people trying to get on board to assure overhead cabin space."
Pros: "I got an upgrade which was nice. The crew was friendly"
Cons: "Ran out of popcorn but really nothing"
Cons: "Not enough staff at the airport to check in all passengers for early departures"
Pros: "Nonstop flight"
Cons: "Bag of pretzels to eat. Just so cheap"
Pros: "All good"
Cons: "No onboard entertainment"
Pros: "All of the flight attendants were amazing and went above and beyond."
Cons: "Okay, but flight was delayed."
Cons: "Took off 30 mins late because of work form not being signed off???"
Cons: "Flight was delayed for over 6 hours. Had to find an alternative way to get home"
Cons: "Still at the Dam airport,7hr wait is a pain in the back!!!!!!!"
Pros: "The Crew was really kind!"
Cons: "We left over 1.5 hours late, and they told me I would make my connection. The crew said they usually wait for connections if they are that close. I missed it by 5 mins."
Pros: "Absolutely nothing"
Cons: "Our flight to Nashville AND our flight back to Dallas were both delayed due to "maintenance". Each time was a delay of a couple of hours causing us to miss both of our original layover flights. As a result, we missed TWO very important business meetings that ended up costing us over $10,000! We were unable to provide paychecks to employees! After spending 2 entire days sitting in the airport waiting, we were offered a "food voucher" for $30, were advised to go pick up our luggage first, but they failed to mention we would be unable to get back through DFW airport security just to eat!! We had to take a taxi back to our hotel for over $100 and they didn't offer help with that or anything else. This airline is the worst!!! Unless there is significant compensation offered, I will do anything and everything to destroy their reputation further. I'm in the marketing industry and am very capable of getting the word out to millions. American Airlines... 9/11...Never Forget."
Pros: "delayed at both sides with very little announcements keeping us updated"
Cons: "The crew was rude"
Pros: "Not much"
Cons: "That the flight from Nashville to LA was delayed then cancelled due to maintenance issues and then my follow up flight to Dallas was delayed so I couldn't make the connecting flight from Dallas to LA, leaving me stuck in Dallas Fort Worth, to spend the night till a morning flight. Making me miss my first day on a new job!"
Pros: "The pilot tried to make time up in the air after we left late and it was the very first flight in the morning."
Cons: "I don't understand how a flight can be delayed and late by 40 minutes when it's the very first flight in the morning due to the plain not starting right. We have to be there early to check in why would pilot and attendants get there early to make sure plan is ready and everything checked before starting on boarding process. Heck drive the plane around to test everything. Also what's up with 1 small cookie when people pay hundred of dollars for a delayed flight. Treat everyone like first class. Better seats. Seats are way to small. And maybe lunch should come with the flight or a bottle of water and a full bag of chips. We pay a lot for those flights. After all it's so expensive to by food in the airport then you wait and find out the flight is delayed."
Pros: "It was great."
Pros: "Seats were amazing"
Cons: "Everything was great."
Cons: "The flight was delayed due to a mechanical issue so we missed our connection. Still in the states a day later trying to get to Paris."
Pros: "I try to fly with Lufthansa every time I travel to Turkey. They never fail to be great! Their service is very good. Their airplanes always seem to be new or kept up very well."
Pros: "At minimum you want to be sitting in economy plus."
Pros: "Easy access on boarding"
Cons: "United took over the first 2 flights before final destination they try to charge for everything food , entertainment , etc etc with copa is different"
Pros: "SERVICE WAS VERY GOOD AND FRIENDLY STAFF"
Pros: "flight was delaye and I almost missed my flight from Dulles to munich"
Cons: "Cancellation without compensation or care got customer"
Cons: "The plane was ridiculously warm to an uncomfortable point. My boyfriend and I were sweating."
Pros: "The flight was on time and our luggage arrived on time."
Cons: "There's not much attention to friendliness any longer. The stewardess isn't any longer interested in making you feel welcomed. Seats are now so cramed together that you can barely lower your tray unless of course you want to pay an extra $100."
Pros: "Gate agent"
Cons: "Flight was delayed 4 hours. Missed my connector."
Pros: "The flight attendants were very kind and helpful. Our flying experience went off without a hitch. It was one of the smoothest flight experience I have had. I also liked the text alerts and the prompt updates on the app."
Cons: "Nothing! It was great!"
Pros: "The service was amazing."
Cons: "It was a bit difficult to navigate my way in Munich but the staff was helpful. I would suggest a 2 hour layover."
Pros: "Friendly staff, bags were received quickly at baggage claim."
Cons: "40 min boarding delay, didn't have a phone charge at my seat."
Pros: "Finally getting to SEA"
Cons: "The Captain kept lying to the passengers why we were delaid ! Finally after 40 minutes sitting on the ramp he came on and apolized for telling us the wrong information but actually what happened was someone loaded all the luggage in the aft baggage compdartment incorrectly and they had to reload the the bags and move then to the forward compartment This certainty didn't give you a safe feeling knowing there ground crew didn't know ho to load there plane correctly! Another reason not to fly United Airlines! Everett Johnson, Bellevue Wash."
Pros: "Newer aircrafts"
Cons: "Delays delays"
Pros: "Nonstop BNA-SFO"
Cons: "United Economy Plus bulkhead was awful. I was seated in seat 7D - there was no bulkhead for me or middle seat - just a curtain. The screens and tiny pockets were only accessible over another passenger. The seat stuck out into the aisle so I was bumped by 200 other passengers at least once - not to mention the flight crew. Finally I had my emotional support dog with me and the crew told me I should. It be in that seat - the seat was assigned by the United Accessibikity Desk as a good one for a service animal - and I had zero choice in the matter. Baggage claim at SFO took over 45 minutes to start -I was home in San Francisco in only 20 minutes after getting my bag."
Pros: "Snack pack, Direct TV, more leg room"
Cons: "Flight was a little rocky on landing"
Pros: "The stroopwafel"
Cons: "Everything else. You charge less like Walmart and that's because everything is barely subpar. Stuck on the tarmac, again, for 2 hours with my 7 month old baby, barely tolerable employees, ripped my stroller bag and didn't want to pay for it.... I'm done with United! If you wanna be the best and not a bottom feeder try taking a look at southwest"
Cons: "Mechanical problems made flight late. Got to connecting gate 1 min before scheduled departure. Doors closed. Agent said they close doors 10 minutes before flight leaves, so I had no chance. United not overly helpful with alternate flights and arrangements. To make business mtgs, I asked to fly to alternate airport and drive in. United no help with rental car. Had to be very persistent to get a hotel room covered."
Pros: "Friendly prompt service"
Cons: "We were bumped and cancelled our reservation"
Pros: "Great experience. No hitches."
Pros: "I received my prepaid tickets, passed easily through the TSA checkpoint, and arrived safely on time at my final destination."
Cons: "N/A, no really, everything was enjoyable."
Cons: "Still sitting at the airport. Flight delayed :("
Pros: "On time"
Cons: "They changed my seats."
Pros: "Flight was not very crowded so had room to stretch out"
Cons: "There was no power available"
Pros: "Staff was pleasent"
Cons: "Had a delay made me 2 hours late"
Pros: "I like the personal device entertainment system -- it really helps to pass the time"
Cons: "The flight was late by an hour. There was no food and the seats were okay"
Cons: "Flight was delayed"
Pros: "The crew on both planes were nice."
Cons: "People at the check-in did not know the Canadian laws (related to travel) and I almost missed my flights. It took them more than 45 min to figure out that they made a mistake and not me. My flight started to board when I finally got tickets in my hands, and made it to the gate just about 3 minutes before they closed it."
Cons: "Seat are very cramped. I'm short and hardly ever complain about leg room but it was terrible."
Pros: "Great flight! On time take off, and early landing. Flight attendants were very friendly. I would definitely fly United again!"
Pros: "The attendants were super nice"
Pros: "I arrived safely."
Cons: "The return flight was delayed three times. I am a man of average height and there was not enough legroom with my seat."
Pros: "It was good for most"
Cons: "Was good"
Pros: "Very decent legroom onboard....flawless connections....pleasurable. Flight crew were responsive, friendly, and professional."
Pros: "I liked that the flight wasn't longer."
Cons: "There was a group of noisy, obnoxious women on the flight. They annoyed all the passengers around them, but the flight attendants never asked them to settle down. Then served them alcohol which made the situation worse."
Pros: "Not friendly personnel"
Cons: "Very rude flights were both delayed for not having a crew and problems with plane in the connection was very short time"
Pros: "That your seat is assigned"
Cons: "Crew was rude"
Pros: "Overall everything was well conducted. the seats were comfortable and the flight attendants cordial and welcoming."
Cons: "We were a bit late boarding then sat on the tarmac for an extended period of time only to be told that we were headed back to the gate for inspection. They didn't tell us up front what they were dealing with and there was an odd sound and for a few moments the smell of jet fuel wafted in. It was frightening, especailly since the noise persisted and there was no further information offered. When we were set to get back on the runway we were told it was a cargo door that was the issue and that all was well. I would have appreciatted being told what the nature of the problem was initially so that we could know if it was mechanical, engine related etd."
Pros: "They were on time every flight and even early to one. It was an overall chill flight to get me where I'm going"
Cons: "It was to damn cold!"
Pros: "The seat that I got"
Cons: "I would expect having a entertainment screen on my seat on a almost 6 hr flight in 2016!!! Wouldn't you????"
Pros: "The crew was very nice and accommodating. Quick boarding process"
Cons: "I downloaded the United app on my iPhone and couldn't use the entertainment option for it. Slightly disappointing."
Pros: "Comfortable seats, easy and quick boarding!"
Pros: "The timely manner that they had us on the plane"
Pros: "Communication between crew and passengers"
Cons: "Seating a bit uncomfortable on my posterior"
Pros: "Aircraft arrived on time, boarding was fast, everything was clear."
Pros: "Crew was great."
Cons: "The hour delay was really inconvenient"
Cons: "on my way to philly a passengers bag fell and hit my shoulder yous need to control how people put there bags"
Pros: "Check in bags was quick and inform"
Cons: "More comfortable seats."
Cons: "There was a power outage and the Spirit representative told everyone that the plane wouldn’t leave anyone behind. Once we got through security at to the gate they said the plane left 2 minutes before. No announcement was made. I could’ve saved time checking in online but the server went down (seemed unrelated) and the site is incredibly confusing. Its hard to describe but all the employees seem really inexperienced and it’s hard to get good information. So unreliable"
Pros: "Staff was very friendly seemed to be having fun doing their job."
Cons: "I did not like having to pay extra to sit next to each other. I was also not aware of the Cary on baggage expense and did not like how much extra it cost. Ater checking in to my flight It was close to 30% more than I thought I was paying when I booked the flight."
Pros: "All good, we come back with no problem."
Pros: "Everyone was nice"
Cons: "The customer service was very respectful answer all of my question and was kind."
Pros: "Flight was smooth from takeoff to landing"
Cons: "Boarded late"
Cons: "Everything had a charge, even ice!"
Pros: "The flight attendants were helpful, had a great sense of humor and I felt really good boarding."
Cons: "The seats aren’t the best, it’s too close for comfort but you get what you pay for."
Pros: "Pünktlich, sehr freundliches Flugbegleitung, sauber, neues Flugzeug, Genug Beinfreiheit, auch wenn ich diese extra gebucht habe (kostenpflichtig), haben die Sandardsitze ausreichend Platz."
Cons: "Selbst das Handgepäck muss extra bezahlt werden und das zu einem horrenden Preis. Wer mit normalem Gepäck (Handgepäck zzgl. Koffer kommt mit einer normalen Fluggesellschaft mindestens genau so teuer/günstig Kein Speisenangebot, nur Snacks und Getränke. Kein Entertainment, allerdings auch kein Stromanschluss und auch kein WLAN."
Cons: "They charged me $3 for water. Wow"
Cons: "You might think you are getting a deal because it’s cheaper- but you are definitely not getting a deal. You get what you pay for. The chairs don’t recline, the arm rests and tray tables are super small, and they charge for everything - no free drink or snacks for a 5 hour trip. There’s not even a seat back pocket, just bungee cords holding the safety card in. Would not recommend to anyone."
Pros: "The flight attendants"
Cons: "No complimentary beverage. I wish I brought something to drink with me I was so thirsty. I sat in the aisle seat and kept getting bumped into"
Pros: "I realized I needed a different flight home so Spirit offered me a no-fee standby. I managed to get home in time. Thank you"
Cons: "They suggested we get to the airport 2 hours in advance. That's way too long. Then they ran the plane 30 minutes late."
Cons: "Our plane had to turn around due to technical difficulties which was ok because we made it back safe but the staff handling our rescheduling was clueless. They told us to call a number so we didn't have to wait in line to talk to the counter agent and the person on the phone actually fought with me telling me I had indeed made it to me destination even though I had explained the scenario multiple times and eventually told me he couldn't do anything for me so I waited in line for 3 hours with no answers. Eventually they put us back on the plane we were on earlier."
Cons: "The flight was rescheduled to take off three hours from original takeoff. Because it was too late for arriving time in Chicago we decide to book another flight for the following morning. I want to mention that this is happening second time we the same company . Very disappointed with spirit airlines!!!"
Cons: "Spent 40 minutes on phone, and spoke to four reps, cut-off 3 times, and the last one send me back to the original electronic phone answering telling that you're busy and it will take approx 10 min for help my son traveling through LAX could not pay with CASH for the over sized luggage (body surf board) ... Since when is cash illegal tender! I tried franticly from Aruba to get in touch with Spirit but its an impossibility to pay same w my credit card. He has to stay a week to catch the next flight with spirit without any additional charges .... it will be costing you (Spirit) $150. each day ! SEEUJA Norman Kuiperi"
Cons: "Little fees"
Pros: "Smooth flight and we landed 40 min early!"
Cons: "Spirit Airlines is just the worst. They pretend to be lowest fare, but given that they charge for EVERY LITTLE THING it actually ends up being just as expensive or even more than their competitors. They also don't have reclining seats at all, so you're uncomfortable the entire time, and on my most recent flight there wasn't even running water in the restrooms. By FAR the worst flight experience I've ever had."
Cons: "Airplane seats are never comfortable."
Pros: "Everything ran fairly smooth. Boarding was on time and the flight was on time. The Crew was nice. The seats were bad."
Cons: "A carry on cost more than a checked bag. So I opted for a checked bag. The line, however, was around the building. It took over 30 min just to check the bag in. Also, the price for a checked bag was different than what was quoted on the website. If your flight is longer than an 1:30 and you have more than a bookbag... really consider this."
Pros: "I enjoyed the on time departure"
Cons: "I was seated in the last row--I kept having people hit my seat going to the bathroom and the flight attendants during the back and forth. My seat also didn't recline."
Cons: "Horrible service Return flowers flight cancelled without reason with no recourse, didnt give hotel nite Airline with this record will likely fail"
Pros: "Their employees were pleasant enough"
Cons: "My return flight got cancelled and over 24 hours later I still haven't been able to even speak to their customer service to get a refund. I ended up purchasing another ticket on Southwest because I had to get home and Spirit didn't have any flights until about 24 hours later. The cheapest crummiest airline out there. You have to pay to check in at the airport. You have to pay for carry on luggage. You have to pay for everything. The flight was uncomfortable and they won't even give you water. Literally everything is an extra charge, and there are about 10 pop up screens trying to get you to purchase extra stuff every time you try to navigate their website. I won't be flying them again."
Cons: "The seats were so close together my knees were bumping into the seat in front of me. The people in front of us were able to move their seats back, but we were not able. The stewardess said that most likely the seats in front of us were broken. Either way, not a comforting feeling. I am fine with paying extra for food, but water should be free and readily available. 35 dollars for a carry on seems steep too."
Cons: "Just awful from start to finish. Never flying Spirit again!"
Pros: "the price of the flight was good ."
Cons: "unfortunately,,on the other hand, there was a separate charge for EVERY little thing and that depended on the time you made that request. We were delayed for 2 hours supposedly because the departure from the previous stop was held up,"
Pros: "TERRIBLE SERVICE"
Cons: "i was seated next to a women that clearly needed two seats. when she boarded someone should have seen this . I was stuffed into a seat and couldn"t move for my 21/2 hr flight. I didn"t want to make a sene but Really? BETHIE DAYTON"
Pros: "Pilot was friendly and updated passengers of every progress of flight."
Cons: "Steep carry-on fee"
Pros: "A seat costs. Luggage costs. Sneezing costs. I know I signed for the fare but it is aggravating to find out you need to carry one more piece of luggage and that it costs more because you did not do it with the original booking. Annoying."
Cons: "lower the baggage prices"
Cons: "the credit card sales pitch was really loud and long."
Cons: "Flight delayed over 2.5 hours(non weather related)"
Pros: "Price, boarding process, cleanliness of plane"
Cons: "On both trips the plane was late getting to the gate and taking off."
Cons: "Seats could be bigger"
Pros: "New planes"
Cons: "Small seats, charged for everything including seat assignments, coffee and carry ons. 30scs late for check in on one leg of trip, on a non-full flight...they wouldn't print a boarding pass for us and tried to pursuing a next day flight, despite plenty of time for security/before boarding. Dismissive attitude of superintendent at LAX. Relying on policy only, without even an apology. Customer service is better at the post office"
Pros: "not much."
Cons: "Seats uncomfortable, Charges for water , never fly again with this airline, not worth trying to save a dollar having to pay extra for luggage to and from destination."
Cons: "Seats were tight in space."
Cons: "Flight was delayed 9 hours because they had to repair the engine. We had to book with another airline. Spirit gave us $100 voucher for the inconvenience..."
Pros: "People were helpful"
Cons: "The fact I had to pay for all my bags and I wasn't to sure where I was going to seat"
Cons: "$42 per checked bag Additional fees to reserve seats so you can sit together. No complimentary drinks or snacks. Tray table is smaller than sun visor in a small car. - A happy meal couldn't fit on it, much less a laptop. The "seat back pocket" consists of 4 elastic straps. - Definitely NOT a pocket."
Cons: "Baggege fees (even for carry-ons)....kayak should make note of that prior to having customers book... Not in small letters but large so we can read it.. wld have not purchased tickers if I knew this up front, no snacks or entertainment on a 3 hour flight, no leg rooms, very uncomfortable airline... People packed in like sardines"
Pros: "Great flight attendants"
Cons: "There was a giant crack in my window. It was falling out. Not okay."
Airlines flying from Tennessee to Oranjestad have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights