Daily cleaning, installation of cabin HEPA filters on flights from Texas to Iwakuni
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Scores according to KAYAK customer reviews
Cons: "Great flight everything smooth - the food is fantastic I flew economy and received excellent food. The employees are very friendly and the plane was a recent model Boeing very smooth."
Pros: "Great service!"
Cons: "More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat)."
Pros: "Crew was very friendly and the service was reasonably good."
Cons: "Seats were not very comfortable."
Pros: "Crews are friendly"
Cons: "Need more food"
Cons: "Better seats and food. More water please"
Pros: "The Japanese food was fantastic - individual Japanese food selections which I wondered if would be good turned out totally amazing - well done!"
Pros: "Service, entertainment , drinks, everything! Very good!"
Cons: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."
Pros: "Honestly everything went really well. Like the title say, it was easy booking, a great price, and I got some wonderful memories to bring home."
Cons: "I did think about changing my departure time but the ticketing agency didn’t relly quickly enough so I was stuck. Luckily it worked out."
Pros: "Great crew and comfort for economy class."
Cons: "Food could be better"
Pros: "Clean and comfortable"
Pros: "The flight attendants on my ANA flight from Beijing to Tokyo were the most pleasant group of people I’ve seen for a long time."
Pros: "Very efficient, friendly and helpful staff"
Cons: "Food was gross."
Cons: "Everything the whole team was great."
Pros: "Friendly crew... awesome entertainment. Good drinks and food, one of the best traveling experiences I had. Thank you!"
Cons: "Same repeating music"
Pros: "There was a air hostess I wish I knew her name I was seated at the very back she really took care of me she thought I was sick she kept asking me am I ok Flyer NH 175 LAX / Nairta because I did not eat at all the food was good don't get me wrong all Airlines should have people like her"
Cons: "My flight arriving Narita was lat but I was taking care everything was a range excellent again"
Cons: "19 hours overlay in ORD. I had to check out all luggages again. Terrible."
Pros: "Attentive, very prompt when I indicated that there was condensation drip from the cabin roof. Vegan/vegetarian food was well prepared and staff were very knowledgeable with food choices and options."
Pros: "4-5 hours of lights out for sleeping, good selection of movies to make the trip go by quickly. Tasty food selection."
Pros: "Outstanding customer service, I was especially impressed when the flight attendants would intermittently clean up the restrooms- something that definitely doesn't happen on US airlines. Good food as well."
Cons: "Again, would prefer a larger selection and more change with movie choices."
Pros: "Enjoyed the ANA service so much. The crew was so attentive and helpful. The floor was really wet under our seat and they got newspapers and blankets to keep our stuff dry and checked in on us several times. We felt very well taken care of. Enjoyed the documentaries on Japan and Okinawa!"
Cons: "We didn't know the meal schedule. We thought the half a sandwich at dinner time was dinner, but then a full meal came out a couple hours later. :) Nice surprise though!"
Pros: "I'm always in awe at how the crew operates, everything is tidy and the services are efficient and utmost hospitality. Look forward to flying with ANA again."
Cons: "late again and hot in the cabin. sat on the runway for a while again"
Pros: "comfortable seats Leg room Amazing crew Good food Free movies I enjoyed all 9 hours!"
Pros: "Enough room for relax"
Pros: "Hospitality of the staff was superb. Nice and clean cabin."
Pros: "Very nice flight attendants"
Cons: "Seats don't recline in economy section. Seat slides forward, but seat back is fixed. Very uncomfortable for 10 hour flight. Breakfast was very smelly"
Cons: "Someone sat on my row without notifying the crew of the seat change. After I notified the FA of the incident... even if it's a general rule that the passenger sits at the ticketed seat, the FA didn't do anything about it"
Pros: "stewards very polite"
Cons: "seats uncomfortable"
Pros: "Service and food"
Cons: "Seats need more padding -- perhaps an optional pad for some customers. It may be impossible to avoid literal butt hurt on a 14-hour flight, but an additional seat pad probably would have helped. Little Japanese woman next to me had one and I think she was quite comfortable."
Pros: "Very comfortable"
Pros: "Attendants are helpful and polite. There is actually leg room in economy section. And they were on time on all 4 legs we flew with them."
Pros: "On time, comfort, good food, good deal"
Pros: "the service is good"
Cons: "the seat is too small"
Pros: "clean seat and tray"
Cons: "poor movie selection. slow cleanup after meal (more than 1 hr)."
Pros: "The service, the plane and even the food were all top notch."
Pros: "In-flight service from staff was excellent as always, food is good but not outstanding (but let's be clear this was economy class), movie selection is good."
Cons: "From Japan to other places they're always organised, but boarding in London was a little chaotic which is a common problem for ANA flights in other countries *to* Japan - they hadn't set up signs properly or made clear announcements for families with children, First Class, Business class boarding etc. The First Class/Diamond status queue (not for me!) was actually set up in front of a supporting pillar, basic organisational things like that. On balance though, still a top-class airline."
Pros: "Attentive crew"
Cons: "Landing was rough and bumpy"
Pros: "Compared to different american airlines, this flight was great. Decent meals, decent movies, all around good."
Pros: "Boarding was efficient the crew was polite, professional and helpful, seats were comfortable, and the food was surprisingly good."
Pros: "Staff was nice and attentive"
Cons: "Uncomfortable seats. Don't recline. Could use more film choices."
Pros: "I liked the food and the personal television you get. You can play video games on it which was cool."
Cons: "The wifi cost $20 for the whole flight. Pretty expensive compared to other airlines!"
Pros: "From ticketing/check-in to flight crew personnel; they ensure you are taker care of."
Pros: "Crew great as always. Bulkhead seating very good for economy class.Has improved."
Pros: "Staff pleasant"
Cons: "Entertainment could be improved"
Pros: "Friendly staff"
Cons: "When I went to counter to get my seat assignment I was offered 25,000 yen to take a later flight because mine was overbooked. I agreed and began notifying my transportation at my final destination when I was told nevermind, space was no longer needed. This was aggrevating."
Pros: "Recently we traveled to Tokyo with ANA airways. As was expected both our flights were perfect . We would like to recognize both crews - NH113 March,4, 2016 and NH114 March,15, 2016. Special thanks deserve the crew of flight NH113 on March,4 did everything above and beyond to make our flight enjoyable. We never had been to Japan before, but already on plane we felt welcome to country of rising sun after receiving "welcome" card from beautiful flight attendants who were working that day. It was touchable moment for me and my husband. The crew of NH113 deserves high recognition for their outstanding job."
Airlines flying from Texas to Iwakuni have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Texas to Iwakuni
Masks required on board, masks provided on flights from Texas to Iwakuni
Social distancing seating
Middle seats unavailable to book on flights from Texas to Iwakuni
Testing for antibodies, testing for symptoms for flights from Texas to Iwakuni
Waiving of change fees. Search flexible flights from Texas to Iwakuni