|Flights Arrive in||Japan|
|Flights Depart from||Texas|
|Airlines||Air China, EVA Air, Air Canada, China Eastern, Aeromexico, Korean Air, American Airlines, Delta, ANA, Turkish Airlines, Japan Airlines, Major Airline, United Airlines, China Airlines, Cathay Pacific, Finnair, Asiana Airlines, Emirates|
Pros: The service
Pros: Short waiting period for connecting flights
Cons: Bad service for China Air crews and not using the airport terminal tube, the passengers need to take a bus
Pros: The service is good especially for a mother who carires baby
Pros: Everything for me to reach my destination was simple easy and accessible.
Cons: Planes are not ment for 6'0 people, its very uncomfortable for sitt8ng down even when reclined to a certain degree. Its difficult
Cons: The seats had a foot rest that, when not used, keeps hitting your shins and reduce the already narrow leg room.
Pros: I like everything five stars rating.
Pros: Boarding by Zone
Cons: Seniors (over 65) people should be given priority boarding
Cons: I know that you have nothing to do with the reservations, but vayama flew me to bali with no return ticket. I even emailed them to confirm my reservation when I was in bali, but when I went to fly home I had no reservation and had to purchase a flight home. This is outrageous and I'm pretty sure illeagal. Now I know you had nothing to do with the reservation my original search started with you for that reason I will not be using kayak, vayama, nor eva air ever again and will suggest everyone I can to do the same. This is outrageous that i had to buy a return ticket home until i get a refund i will not stop.
Pros: Efficient service, no issues! Awesome customer service agent was able to get us on this flight VS later which was a HUGE plus.
Pros: Five stars rating!
Pros: Pleasant Flight attendants and good pilot.
Cons: No free drinks at all! Cheap airline
Pros: The 777 is excellent. Service very friendly. Food is good. One leg flight is super good
Cons: Apparently the pilots are allowed to smoke on these long flights. In this trip it was not bad but on previous flights it was really bad
Pros: Very smooth flight. Nice 787
Cons: Very cramped no room to move. I can't believe the meals that were served. Very small portions. A slice of bread for breakfast. No butter just dry bread and coffee!!
Pros: On time and new plane
Cons: Nothing much
Pros: On time performance that is really not a given on any flight from PRC
Cons: Ear pieces given only after "reaching altitude. Movie choices censored - no blockbusters (Ma Ma Mia was featured as a new release). Food rather of lousy quality with rice and pork as well as thick noodles with some thick oyster sauce and five rather tiny shrimps. Cold bun and frozen chunk of butter to start on the salad (again some shrimps with glass noodles) and four tiny pieces of watermelon. Red wine served but no white. They were quickly running through the isles with duty free but no one knew what they were selling as no catalogue in seat pocket. Qualified as a good domestic flight - not really of international standard with dirty toilets after an hour of flight time
Pros: Superb Pilot we had a very nice flight. All the negative reviews i read was Deleted on my mind ‘coz we just had a wonderful experience with our flight. ‘Will definitely fly with you guys again. Congratulations China Eastern!
Pros: Flight attendants escorted us to our seats and helped stow our carry on luggage. Lie flat seats were comfortable with some storage space. Meals were very good as well
Cons: Limited in-flight entertainment. Headsets weren’t too good
Cons: No entrance forms for foreigners to fill before landing. Shocking to learn that A black guy found "dead" in the middle of the flight, probably due to heart attack China Eastern web site is horrible as it only allows passengers who bought their tickets DIRECTLY from their web site to access booking managing like seat choice and printing boarding pass. If you bought tickets from travel agents like Justfly.com, forget to use China Eastern web site to manage your booking, HORRIBLE, HORRIBLE, HORRIBLE
Pros: On time!
Pros: Was good atention, and the personal was nice
Cons: I spected something more that a Cookie and juice for meal.
Pros: The service on the plane is ok.
Cons: On the trip Mex to Bogota, the airplane belated to landed, around four hours after. First it was almost landed to Bogota, we were on El Dorado airport and then back to the air and then going to Medellin airport for landed. So they keeped us inside the airplane (I do not how many time, but maybe 1 an half hour inside) and then back to Bogota for landed. So it was awful and worried time.
Pros: we arrived
Cons: lost bags - when they arrived the next day, told us we need to go all the way to the airport or pay $25.00 USD to a taxi to bring them to us. When we went to pick up the bags, one (both bags were brand new for this trip) was virtually destroyed, with multiple tears and rips - damage on each of the 6 sides of the bag. The Aeromexico woman insisted they have no liability and refused our claim for the damaged bag. Extremely poor service.
Pros: Everything: got to pick my seat with extra leg room, easy boarding process, SUPER friendly crew, very nice
Cons: We had to wait quite a while for our baggage at the baggage claim but I'm pretty sure that's an SFO issue and not the airline
Pros: The warmth service that made me feel at home
Cons: The only thing that brought my rating of this flight down was the fact that it was so hot in the plane! From the moment we boarded, this plane was, for reasons we couldn’t figure out, stuffy and uncomfortably hot. My pregnant girlfriend did not particularly enjoy this flight.
Pros: Everything. Will definitely chose them again.
Pros: The service is always way better than American flying
Pros: Clean comfortable
Cons: Vegan meal option needs more veggies
Cons: my travel trip from Kuala Lumpur to Korea and return face critical situation during landing at both airport ( Incheon and KLIA). I WOULD LIKE TO SUGGEST KOREAN AIR HAS TO CHECK YOUR TYRES CONDITIONS BEFORE TAKE OFF. I WILL NOT FLY WITH KOREAN AIRLINE ANYMORE
Pros: Everyone was so helpful. The flight was very quiet and peaceful.
Pros: The amount of things to keep you entertained for the long flight
Cons: I had to have my seat up the entire route so that made a very uncomfortable flight was never able to really rest
Pros: There was quite a large selection of movies. New releases to old classics. All free.
Cons: Boarding was delayed by a few hours due to mechanical issues but they did give us free food and drinks once we were on the plane.
Cons: A lady in AA counter at AA DFW counter. She was rude and not helpful. at all.
Cons: Switch our seats that we paid extra to reserve, was not a fan of this! Internet also didn't work after we paid for it. However they did make things right already.
Pros: Excelent flight excelent service..
Cons: The entrance in the gate to the plane always disorganized
Cons: Had problems with wheelchair in Paris at the boarding gate. I was supposed to pre board and I was the last person on the flight.
Pros: Good crew.
Cons: Very tight spaces. No tv.
Pros: Excellent service in most every respect! Boarding was easy, accommodations were quite ample, food was great, and the entertainment was plentiful.
Cons: Slight problem with making my seat into a bed, which wasn't fixable. Movies were good, except for the trailers before and after each, which seemed to take forever! Didn't get the seats my wife and originally booked with China Southern/Delta, but the substitution was quite adequate! Problems with checking in on flights, as neither airline seemed to be able to deal with this split ticket! But they tried very hard to make thing up to us, which goes a long way to making us feel like we are valued customers!
Pros: The pilot, Mr. Howes, I believe, came out and personally thanked everyone for flying Delta. It was a nice touch to see the actual pilot that was flying and me home and that he shared his gratitude. Go DELTA!!
Pros: The staff is friendly with attention to detail
Pros: One of my favorites airlines! Crew are nice and very helpful. I felt safe and enjoyed my long flight as always. My mom would not agree more. Thank you for your good service!
Pros: Friendly staff, fast service, and good food.
Pros: Crew was prompt and courteous Entertainment choice was good
Cons: 1. The seat width is small for comfortable sleeping 2. Choice of non-Japanese food can be enhanced 3. Flight boarding was delayed beyond announced delayed departure also
Pros: Crew members was very polite and food was good
Cons: seat is quite small.
Pros: My seat didnt recline so i wasnt feeling comfortable
Pros: Service and food was excellent. Good choice of movies. Also liked the cleaning of bathrooms. Seemed like they cleaned after each person used it. Remarkable.
Pros: Crew were excellent
Cons: Seats are too narrow, uncomfortable .
Pros: Helpful crew, good food, smooth flight.
Pros: Awesome cabin crew, amazing food, more leg room than European and American carriers. Amazing price. What else can you ask for in economy?
Pros: The service was excellent
Cons: Food needs improvement
Pros: Very comfortable and nice atmosphere
Cons: This was a JetStar flight, not JAL as the title says. I've only had good experiences with JAL. Despite paying for two pieces of baggage, I had to pay an extra charge. One of my pieces was a pair of light skis (5kg, well below the allowed 20kg) that were apparently too long for normal baggage. It is just another way to extract an extra fee. Seat spacing on Jet Star is dismal. Thankfully it was a short flight
Pros: Crew was very pleasant
Cons: Missed my flight due to Customs. But AA took good care of me and got me on next flight. Wish layover was a little longer. Missed flight by 10 min
Pros: Everything ! Makes me what to travel to Japan more.
Cons: I loved it
Pros: Even though we boarded late, things moved along and we got out just a few minutes late.
Cons: We boarded late because they told us they were cleaning the plane from the previous flight, but when we finally got on, the floor under my seat was still dirty, so I don’t know what they were doing....
Cons: My bag beat me home. How does that happen?
Cons: I couldn’t check in for my flights ahead of time because the check in system from United and Copa airlines didn’t accept my reservation details. My first flight from Sacramento to San Francisco with United was cancelled and I was not informed until I arrived at the gate for check in. United wanted to rebook me on a flight to Los Angeles and Newark which would have been a delay of 10 hours. After security I had to go to the gate of a delayed flight to San Francisco and ask that they put me back on my original itinerary
Cons: Seats seems like they becpme closer and closer to each other making any travel ove 5.7ft very uncomfortable thru the journey
Pros: The crew were super! Extremely attentive and always gracious.
Pros: I liked that cleanliness and the blankets were really nice! I liked the selection of entertainment. The food was alright for getting meals on a airplane. The staff was very nice as well.
Cons: The space was very small and if someone tall is sitting behind you, you cannot our seat back at all so for a 15 hour flight that’s pretty bad. Everything else was good!
Pros: Friendly airline staff. Ease of obtaining boarding pass at the counter. Clean, modern aircraft. Thanks China Airlines!
Cons: As with all airlines, the "the hurry up and wait" processes associated with getting onto the plane are tiring.
Pros: seats were full configurable, tray table very logical and space all felt useable.
Cons: the seats in business class as 1-2-1 seating. each seat has aisle access! flight was super smooth, seats comfortable, although the ‘2’ seas had no arm rest on the isle side. took a little getting used to. There was no overhead bin for the center “2” seas, had to share with the outer window occupants, but plenty of room. IFE was a huge screen with great programming. it looked like.a 16 or 18” screen. meal service was above average and wine selection was strong. featuring both old world and new.
Cons: Dinner served 1130 pm breakfast after 12 hrs peanut snack.
Cons: Would fly China airlines again
Pros: Nothing I like
Cons: The seats assigned are so at the back at the aircraft. Even both of us are members of the airline we haven’t received any flight notification. That’s really bad
Pros: Cabot crew very nice an professional.
Cons: I wanted an aisle seat but I got stuck with a middle seat.
Pros: Reasonable leg room in the economy
Cons: Flight was delayed for 2 hours I could not take on board by carry on luggage because it weighted 10kg. Food service was poor and not well organized
Pros: Food choices were great
Cons: flight was super bumpy but not the pilot's fault
Pros: Was on time! Not croweded!
Pros: Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.
Cons: Our boarding was an hour and a half delayed
Pros: 1. Leg space is bigger then on other companies 2. Crew was really affable 3. Free wine
Cons: Meal was not too hearty. Breakfast in Indian style was too spicy for me. May be I should request a special meal on check-in. And one more thing, Helsinki airport is cold for me. I spent e hours in down vest. Be warned.
Cons: My headphones didn’t work
Pros: I wish I found somebody to take me around
Cons: No complains
Pros: Exellent food service and comfort Will use Asiana in my future travels Had my best travel experience in years
Pros: The business class seat pods were superb. Food was good and crew was very helpful, especially in Seoul -- they automatically rebooked me on another Asiana flight to Bangkok when I missed my connection, and they loaned me a cell phone to call the people who were going to meet me there.
Cons: The 2 1/2 hour departure delay (due to a mechanical issue) resulted in my missing my connecting flight to Bangkok. Entertainment choices (movie selection) could use improvement.
Pros: The food is better than United, and the flight attendants were nice and professional.
Cons: The seats were so narrow. When a person in front of you pushes back their seat your space gets ridiculously small...same problem with my flight from LAX to Incheon... It looks like that the aircrafts for this 10+ hr flight are older (smaller seat space) than the ones used for a 1-1/2 hr flight between Incheon and Osaka. Also the terminal at LAX is so far away from Tom Bradley main building that we needed to take a bus and had to wait about an hour until we finally got our suitcases.
Pros: Staff friendliness, leg room
Cons: No sleeping eyepatch
Cons: There are 2 back to back flights and the Emirates counter at JFK is very small to handle the load. You will have to wait for more than an hour just to get the boarding pass. Even the online checking counter is very slow.
Pros: They were very courteous and provided us with a solution with an overweight luggage so that we wouldn’t pay the extra fees. Flight was very smooth on the 777. Best flight ever.
Cons: Nothing negative about this flight.
Pros: Professional behavior of staff and overall cleanliness.
Pros: Overall a decent flight.
Cons: Didn’t like the boarding experience. You have somebody look at the boarding pass but then they sent us to a waiting area. The waiting/boarding area didn’t have space to make nice lines fir boarding so it was pretty haphazardly organized. You really can do better.
Pros: Food was not good at all. Crew response is poor for help. I pushed button for help and crew total ignored it. When I asked them when they came to serve food after 40mins, said they were busy to respond for help
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