Find Cheap Flights from Toronto Pearson Intl to Montego Bay Sangster Intl (YYZ - MBJ)

The overall flight was good

The fact that I have to pay for my one check on bag on an international grip is baffling me.

The crew were friendly. Don't know what the food was like since no complimentary was served, not even crackers. There was a lengthy delay. Glad the problem was identified before takeoff despite being on the runway. Overall good flight

Seats somewhat uncomfortable especially in the back and neck area No entertainment? Maybe because people were using their own devices. Are there no longer drop down monitors?

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

The crew was very efficient,the food was very good, crew walked and gave water after meals and throughout the flight thereafter. Cleaning was efficient too.

Smelly washroom and a very dirty toilet bowel in the beginning of the flight. It was cleaned and looked better but still had a smell of urine. Boarding was very disorganized. People rushed in to board causing lines to board.

Decent movie selection. Nice flight attendants.

POOR HYGIENE: I was seated next to the toilets. Some people used the toilet before takeoff. I saw that all the hand towels fell INTO the toilet bowl after takeoff. I changed seats, but when I went to that same toilet, someone (a flight attendant, I assume), put all the damp hand towels back and people were using them after washing their hands! UGH. BAD FOOD: Also, food was awful. All they had was junk food for purchase.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

The plane They were on time. Way better than Air Canada!!!

Didn't like the food that much Some crew members weren't very polite.

Plane was not overbooked. Plane left/arrived reasonably on time.

If you want to witness the ugliness of humanity, swap the plane at the last minute, announce free seating and watch the stampede. Got a dirty look from a fellow passenger as I sat on the other end of a 3-seat row she had hoped to use as her bed. You truly get what you pay for and less these days, I originally booked the flight on Air Transat after a bad experience on Rouge, hoping to avoid the Walmart experience and the Walmart customer. No difference here. Soda stained sticky seats, I won't go over what passes for food, I actually got sick from it on a previous flight. My advice, spend $50.00 more and get ready to be amazed by the difference it will buy you. Truly shameful of the airline industry considering the huge profits they are raking with the current low oil prices. Funny how they have used the price of oil to increase their fares but surprise, they don't go down when the oil price does. I won't be surprised if this review either does not get published or if it does, will be followed by a stellar shill review. You asked me, I gave you a honest answer. Cheers,

Everybody in the crew were nice and honestly friendly to customers and obviously respected each other . I've been in planes before were you can see the hierarchy of the flight attendants and it make a feeling of discomfort for everybody.

I can't believe they serve sandwiches and package pretzels and cookies for an 8 hour flight! Its the menu "wanna be bistro" that might be fine on a 1-2 hours flight but not when you cross the atlantic. On 7 choices there was 2 choices available when they arrive at me.... I took several airlines from across the globe an nobody ever served me a thick tomato and cheese pizza square in plastic. I wish they would have just gave me an apple! Air transat, you should hired a dietitian to redo your menu because there is something wrong when you think the healthy thing you give to your customers are the chocolate cookies "preventia " .

Great service. Departure on time. Decent food. Ambient lighting to allow for sleeping or focused reading.

Seats could be a bit more comfortable.

I arrived at my destination

AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.

The crew was excellent, timing was superb,

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase