Find Cheap Flights from Toronto Pearson Intl to Montego Bay Sangster Intl (YYZ - MBJ)

The staff were very friendly and helpful . Boarding was easy.

The gate for boarding that was printed on my pass was not correct. While sitting and waiting to board an agent started playing with my 16 month old son. Just out of curiosity she asked to see my pass and then realized that it incorrect and pointed me to the correct gate.

Seats were roomy. The biscoff was tasty. No issues boarding or during the flight.

The westjet app wouldn't let me sign in so no entertainment but I brought my own so no biggie. This flight was fully booked And they needed people to check their bags. One flight attendant seemed kind of snippy about it to another passenger but I understand her frustration.

Seats are very narrow a normal person cant fit in an aisle seat without having a portion of their shoulder sticking into the aisle which means constant bumping. Food was ok at least their was some which was really welcomed. Busy busy flight. Loved that it was a direct flight

The crew was very efficient,the food was very good, crew walked and gave water after meals and throughout the flight thereafter. Cleaning was efficient too.

Smelly washroom and a very dirty toilet bowel in the beginning of the flight. It was cleaned and looked better but still had a smell of urine. Boarding was very disorganized. People rushed in to board causing lines to board.

Helpful and friendly attendants.

Cabin was too cold.

Decent movie selection. Nice flight attendants.

POOR HYGIENE: I was seated next to the toilets. Some people used the toilet before takeoff. I saw that all the hand towels fell INTO the toilet bowl after takeoff. I changed seats, but when I went to that same toilet, someone (a flight attendant, I assume), put all the damp hand towels back and people were using them after washing their hands! UGH. BAD FOOD: Also, food was awful. All they had was junk food for purchase.

The plane They were on time. Way better than Air Canada!!!

Didn't like the food that much Some crew members weren't very polite.

Very helpful to families with small kids. On our flight to Europe which wasn't too busy, they even left middle seats free so my kids could sleep whole night. Smooth landing. No significant delays. Good price for family vacation to Europe that includes checked bag, and meals during flight. They nickel and dime on other stuff but if you prepare yourself (bring extra clothes or a blanket, own headphones) you'd be fine. Considering how much I saved by driving to Toronto to take their flight instead of flying from Cleveland (US$3500 for the family of 4) I am super happy with what I got for my money.

Limited entertainment selection. No mileage program Bathrooms could be bit cleaner, but still ok