Find Cheap Flights from Toronto Pearson Intl to Rome (YYZ - ROM)

The situation so comfort

The limited wifi connection

Liked nothing. Stewards were no help. Seating was extremely tight. I am disabled and use a small travel scooter. They removed the batteries even though they are not lithium or spillable. I called months in advance with all specifications and still they were clueless. We will never fly Swiss again. I am disabled and received no help. They removed the batteries of my scooter and we had to carry them on our lap. I had to tell them to put the batteries back in the scooter. They failed in every facet.

Nothing

Older plane with poor seat comfort. (Same trip Bos to Zurich much better.) Video did not work at all in one seat and poorly in other ,for 7 hr flight

Terrible movie selection

Same s above

Special meal was horrible.

Great Crew. The entertainment package was very nice.

Excellent lounge experience preflight, plus the Signature Suite was right by our boarding gate so very handy. Flight was on time and service was excellent.

1.5 hour flight, on time and all that one should expect from a good airline.

I was on exit place so there were a lot of room space. Flight was only 1 hour.

Very comfortable with enough of leg room. Huge choice of movies. 8 hours flight just passed fast with 4 movies I have watched.

Pasta with beef can be better.

See above

Nice crew

Lack of entertainment

They had us board from the front and the back of the plane, and a gridlock ensued in the middle with people trying to cross paths to get to their seat. When we landed, we sat on the runway for 20 minutes or so waiting for a gate. Customs/immigration in Boston was HORRIBLE, we waited in lines for over 90 minutes.

Left and arrived on time. Friendly crew. Decent snack served early in the flight.

No entertainment beyond watching the map showing the progress of our flight.

It was beautiful

Passengers should be notified of the process of changing airplanes at Vienna. What a nightmare. We were scheduled for 50 minutes between flights. Not really enough. If we were aware of what was required it may have helped, however the distance we had to walk was rather extreme.

Not much.

Baggage fees and unclear policy during booking with Kayak.

Seat size was decent, not like us airlines, there’s actually space for you knees.

Service, yr air hostesses are so polite.

Food was too little for dinner and breakfast both

No usb chargers on plane

What is the point of paying business if you don't get the extras... No priority boarding, fighting for luggage overhead room, economy customers running to the front not allowing for comfortable disembarking of business class customers .. Just not what you would expect from business class.

Fast boarding

A little bit hot on board

Friendly staff and good food. Efficient boarding system.

Late take off because of engine issue. Hot on plane while we waited 1 hour for repair to be completed.

The flight to Gdansk took off and arrived on-time and the staff were professional.

The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control.

Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor.

No complaints about anything.

Nice flight ...was comfortable travel ...good food.Thanks

No such things

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

Good priority boarding

Delay

The flight itself was smooth and the crew kept passengers well informed. Beyond that, not much to report it serviced as a mode of transportation but not an experience.

The seats were super cramped, hardly any leg room or elbow room which made it quite difficult to get comfortable for any length of time. The food was unpleasant. The flight attendants seemed very green.

Missed my connecting flight from Toronto to Houston. No reason given for late arrival. Yes, they gave me another flight...six hours later! Will be asking for compensation. At least for spending money on airport food. After arriving in Houston, i had already planned on renting a vehicle to my final destination. Because of first delay, i had to drive in the middle of the night and finally arrive at finat destination at 4 am on Oct 5. Im going to bed now.

Good schedules, good prices.

They think that a five-hour flight is "intra-European" so they assign tiny little planes with bad seats and cramped rows. Unacceptable.

This was a connecting flight from London originating from SFO. There were delays after boarding so we departed later. But we survived.

Felt like a disorganized mess! I don’t understand how this is still in business. Water was for sale on the flight, not for free. Water!! It’s a basic amenity. Exit row was exactly the same leg space as the rest of the aircraft. So why did I pay extra?

Delays! Delays! Delays!!

We love everything was our first time and was excellent

Flight was very brief so not much to evaluate

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Rude to passengers and then went to the back and loudly complained about other passengers. Very unprofessional.

Friendly crew

Business class seats were short whdn lay flat. Metal footrest at the end made it uncomfortable to hang feet off the end. Little privacy

Flight was on time. Boarding, flight, deboarding were all fine. Service was fine.

The flight numbers that Kayak provides ate not unusable and do not match any flights with the airline. Terribly inconvenient. A call to WestJest referred me to contact Delta. The Delta rep was able to help me. The airlines provided good service. But I probably will avoid booking with Kayak again.

Crew members were all very friendly and made the flight a nice trip as best they could.

It would make a lot more sense for people to board from the back and window seats first so that we are not climbing over each other to get to our tiny seats.

Nothing

The service was worse than poor. The planes seay table had hair and dandruff all over it. The air hostesses handed me the food two isles away and I had to hand it to my whole row. I would never pay this price for business class for this airline or ever trust Kayak to give good options.

what a great airline! had a great flight from rome to lisbon. we’ll definitely choose TAP over most other airlines in europe from now on

Nothing

Everything

nothing

Passenger was refused at check in because, according to the counter clerk, the ticket was not purchased in the country of residency but online in US. As a result, I lost the money, the passenger did not fly, and no refund was issued. This is the first time I ever heard of such BS. Not happy, very disappointed

The flight attendants on Aer Lingus have to be the kindest people ever!

The line at Madrid airport was too long. More staff needed.

It was a short flight but the flight attendants made the most of my trip. They were very accommodating

Nothing

Feels dated and needs new energy with better food and atmosphere

First experience flying business class -- and Aer Lingus has it down to a science! Great food (maybe too much actually!), friendly attendants, great service -- and the most wonderful pods that allow you to lay out flat for a snooze, complete with duvets and pillows.

Flight share with another airline so we couldn’t book our seats in advance.

Space is cramped. Very professional and courteous crew.

Left on time. Quick flight.

The food was amazing, the in-flight entertainment was amazing, and the flight attendants were amazingly kind and beautiful. :) Swiss Air has set the standard on airline food, serving Swiss Chocolate and Gruyere cheese on the flight! It was the best!

My only concern was that there were times when I felt a little too warm. The newer Boeing 777 doesn't have passenger controlled A/C.

Flight attendants were cheerful and efficient.

I'm not a terribly large person, but there is zero room in economy. When the person in front of me put her seat back the screen was literally 6 inches from my face.