Pros: Love the snacks and drinks, and flight attendants were friendly. Boarding and take-off were very prompt and efficient! The music the airplane plays over the loudspeakers was a nice touch.
Cons: The flight was delayed but there was no communication about this. It would have been nice to have an update, just to know what was going on (especially since the flight prior was cancelled due to weather). The flight attendants also mentioned bad turbulence several times, which can make guests a little uneasy. I'm not sure how you get around this, and it's good to have a heads up, but the consistent reminders can be scary.