Daily cleaning, installation of cabin HEPA filters on flights from Toronto to California
The cheapest ticket to California from Toronto found in the last 72 hours was $153 one-way, and $301 round-trip. The most popular route is from Toronto to Los Angeles, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $153.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 1,105 active cases of COVID-19 diagnosed in US and 0 deaths as of Mar 4 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to California.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to California is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to California with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to California up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The plane was great!"
Pros: "wasn't able to incline my seat..."
Cons: "being able to incline my seat..."
Cons: "They lost are baggage"
Pros: "As I was in premium economy it was of course amazing, however it was a very packed premium compared to my previous experience so wasn’t as comfortable but still amazing."
Cons: "The selection of movies currently was a bit lacking."
Pros: "The crew were very welcoming and made you feel special. The food was great! The burger was tremendous! The films very up to date."
Cons: "The seat is comfortable but doesnt recline enough, I dont like the fact that you need to flip the seat to get it flat, when is it flat its rock hard! Good on AirNZ for providing the foam mattress topper it helps. ButOnce its flat you cant really watch TV."
Pros: "Staff were always happy and friendly"
Pros: "Pinot noir"
Cons: "No temp control, a little stuffy"
Cons: "Our family nearly missed the trip due to delayed from Melbourne"
Pros: "Inflight service and all round experience with Air New Zealand was excellent"
Cons: "Aircraft cabin way too hot on both jouneys"
Pros: "Please read notes above -"
Pros: "So good! Food was excellent, entertainment system is fantastic! All good here!"
Cons: "There wasn’t a thing I disliked"
Pros: "this is Second times to use Air NZ to go to LA. before flight, they found technical problem, but ok .. nothing happen . Ground saffs helped us before on board . hope to use again ."
Cons: "generally nothing"
Pros: "Was a little more leg room... makes all the difference"
Cons: "Was pretfy much Ok"
Cons: "I was not given a chance to make a seat assignment on the Alaska legs between Seattle and LA and ended up being stuck in a middle seat going both ways. There,was no option during booking to make a,seat selection. This was also true for the LA to Auckland outbound leg. This is an area needing improvenent."
Pros: "Suggest boarding with electronic board !"
Cons: "Having to pay for aisle seats. Constantly having to ask for more toilet roll. Forced to have non vegetarian food!"
Pros: "I was feeling motion sick and several flight attendants went out of their way to help me feel better. I wish I knew their names as I would specifically mention them, but I really appreciate everything they did for me during that time."
Cons: "Allow passengers to choose if they want a vegetarian meal."
Pros: "Two toilets in Premium Economy, comfortable seat with blanket, headphones, and large pillow"
Pros: "Friendly crew, timely response, food was nice"
Pros: "The customer service is stellar, the planes comfortable. I will fly with them again in the future."
Pros: "Friendly, polite helpful"
Cons: "Not enough room"
Pros: "On-time flights."
Cons: "Delayed by 45 minutes"
Pros: "We upgraded to premium economy, and Tony was very attentive and took great care of us!"
Pros: "Cabin attendants kind, friendly"
Pros: "Good lleg room in the aircraft. Friendly service."
Cons: "Temperature on the plane kept shifting from freezing cold to too hot."
Cons: "It was unpleasantly cold in the cabin, blowing cold wind at it could not be better"
Pros: "Everything was perfect"
Cons: "Lack of leg room"
Pros: "I dreaded 14 hours on a plane but Air New Zealand made the trip very comfortable. The meals were delicious and staff responsiveness was great. I got lucky and didn't even have anyone sitting beside me. Great experience from every angle."
Pros: "The service and entertainment. And blankets to keep you warm because it does get cold on the plane."
Cons: "Small seats, no room."
Pros: "The vegetarian meals were delicious. Thanks."
Pros: "Excellent service and staff all the way from Heathrow to Los Angeles."
Cons: "Got my seat assignment wrong after I paid additional fee for it"
Pros: "In general very good. Everyone was nice and polite.h"
Cons: "The plane temperature was a little too cold."
Cons: "Nothing I didn't like!"
Pros: "I really like Air Newzealand!"
Pros: "the movie selection"
Pros: "Air NZ is the best Airline."
Pros: "Brand new plane, great leg room in coach. My next suggestion would be to buy "sky couch""
Pros: "The Air Canada flight to LA was fine. It was the second leg of the trip that wasn't all that good."
Cons: "The very long stop over in LA. The airport is not great."
Pros: "The crew was Ok, friendly but not overly friendly. Just professional."
Cons: "Its just a long flight and economy is just not comfortable to sleep in. Get business."
Cons: "To much time delay on flyith"
Pros: "A good amount of legroom (in economy!) and really pleasant staff."
Cons: "Paying $233 for an extra bag was ridiculous."
Pros: "Customer service as always"
Pros: "Service was fast"
Cons: "Better seats"
Cons: "Proper communication"
Cons: "Worse experience ever, flight delayed, lost connection, many hours in phone trying to fixed and anyway lost the flight, spent so many time at the airport with the front desk so disappointed"
Cons: "You guys didn't allow me to get in this plane and i missed my flight."
Cons: "When we booked this trip via Kayak, we thought that we were booking on Westjet. Westjet knew nothing about the flight when we tried to check in."
Pros: "Yes, . Amazing crew Seat was comfortable."
Cons: "Plane had to divert from Salt-Lake City due to a storm. My son 17 years old traveling alone once in Salt-Lake City should have been given priority for an overnight stay instead of sleeping on an airport bench! Dinner + Breakfast vouchers would also have been nice compared to the 15$ food voucher..."
Pros: "Our flight crew were great. Pilots were great too."
Cons: "I missed my connection due to weather in Minneapolis. Was diverted into Milwaukee, but nope we are diverted to Chicago, but wait no we go to Milwaukee. Deboard into a close gate area. Rest rooms were closed. Then once refueling is done get back on and make Minneapolis at 12:15 am. Connection missed"
Pros: "The on board food was amazing, nothing like I’d ever had on a plane before. I was also pleased with the choices for entertainment."
Cons: "The seat was not comfortable in economy. I could not sleep and there were no air vents. Every time I tried to rest my head on the seat in front of me the screen would turn on and get super hot. I wish there was a cover or something you could turn the screen completely off."
Pros: "The flight attendants were amazing. 12 people had a connecting flight and they brought a shuttle bus. You dont see that kind of service any more 10 stars for that"
Cons: "Super small plane."
Pros: "The overall experience on the flight was quite pleasing. The flight crew created a warm atmosphere on what was a very cold morning. Seating was not the most comfortable but the wasn't unbearable."
Cons: "Delta should have a better food menu for those early flights unless the motive is to encourage everyone to eat an organic and wholesome meal prior to boarding, something we all should be doing."
Cons: "No food on board and we were hungry"
Cons: "No charging outlet."
Pros: "I liked the touch screen displays in each headrest. Seats and leg room comfortable"
Cons: "Boarding was somewhat unorganized"
Cons: "Late arrival"
Pros: "Flight was on time/ early."
Cons: "Have hot water for coffee and outlets for phones"
Pros: "The kind staff"
Cons: "Dirty bathroom on flight from Toronto Ontario to Atlanta. Smelled like urine."
Pros: "got there on time, no delays. very smooth"
Cons: "The comfort seats are not that comfortable"
Pros: "Boarding was smooth, attendants were nice and informative, and everything was on time"
Cons: "Delay after landing"
Pros: "The movie selection was good"
Cons: "Instead of a flight from Toronto to Atlanta.. it was a flight from Seattle to Atlanta, and I only had 45 mins to get to boarding because of the last minute flight changes."
Cons: "Seats very tight!"
Cons: "Customs massively backed up. Somewhat disorganized"
Cons: "Flight left 2 hours late. Did not get adequate cabin service. Put in the back in an awful seat."
Pros: "Airline and airport staff were great"
Cons: "There was no time to eat. Nothing other than snacks. The time allotted was *barely* sufficient to get from gate to gate. We were starving when we got to our destination."
Pros: "Delta always tries to do the very best. There were no issues with Delta."
Cons: "I did not like the seat assignment. It seems that when I have booked through Kayak, I get a very bad seat. In this case, it was all the way in the back - next to the toilet. The seats didn't recline, and there was no window - because we were right next to one of the engines. I will use Kayak to price compare on future flights, but I will not book through Kayak. Not sure if this is just a coincidence - but it only happens when booking here."
Pros: "On Time. Nothing else to say,"
Pros: "Friendly, leg room, on time."
Pros: "There was nothing I liked about this flight."
Cons: "Everything from beginning to end was horrible. They messed up on our seats so I couldn't sit with my parents who are both elderly and need my assistance. The flight attendants were rude (no greeting, no smiles). My TV did not work and my tray for food was dirty."
Pros: "Clean bathrooms and great refreshment choices"
Pros: "Flight attendant was great!"
Pros: "Crew was amazing , one patient was getting sick while flight and always to flight stewards where always outside bathroom to help her. And crew was still able to service whole plane of 200 passengers."
Cons: "My screen seat miniature work but headphone jack was messed up tried two cords and not working so could see movie could not hear so for 5hrs that’s what I did which made me focus more on comfort. Plane interior was or looked brand new."
Pros: "Flight went off pretty well. On time no complaints."
Cons: "Somewhere somehow you need to know that, although partners, Delta and West Jet do not share computer systems and that they are two completely different airlines. This affects ,sometimes, how luggage is handled especially when you land in another country and you have to manually transfer your own - and nobody tells you. You actually change airlines. Itinerary implies West Jet controls the entire thing. Not the case. Better job economic explaining what to With luggage and that, while itinerant implies 1 airline, they are only partners and should be treated separately."
Pros: "Delta flew their way back into my heart this time around"
Pros: "Again, a quick and easy connector and flight homeward."
Cons: "Not applicable."
Cons: "have to wait 2 days for the flight, so i would say that's a pretty objective zero rating."
Pros: "The service was good"
Cons: "The flight was very rough on landing"
Pros: "Staff, Ease of boarding"
Cons: "Bring back in flight meals, please"
Cons: "luggage did not arrive same time with me and not the same airport"
Pros: "The boarding was very organised and the crew very friendly. The snacks that they offer is great too"
Cons: "They had to change tires before we lelt in Toronto. And we spent more than one hour on the tarmac."
Cons: "Temperature was too cold"
Pros: "Yet one more trip that reminds me why I refuse to fly any other airline than Delta. (I fly every week for work.) Top-rate LA crew, flights always departs on time, early to destination more than half the time. Comfortable seats, upgraded to Delta Comfort today. Gate agent was friendly, helpful and joking with passengers. Made it seem like we were all going on an adventure. Kudos to Delta all around!!"
Pros: "Once again, the people were friendly, but I did not really experience much since I went to sleep as soon as the plane took off. I did, however notice that the seats reclined a little more than normal (which was amazing for me). I had a comfortable flight and caught a great nap."
Pros: "The flight attendants were helpful, the flight was smooth."
Cons: "I was unable to check in online without a delta confirmation number and I had booked through west jet. The flight was delayed 40 min so I arrived later and I was removed from the flight. I got through security and customs with plenty of time and managed to get back on the flight. It was all around just annoying."
Pros: "The flight attendants were great! Super friendly and helpful with everything!"
Cons: "I'd love slightly larger snack portions."
Pros: "Staffing was great!"
Cons: "The fact is that it is illegal to pack Sardines at compact as you are packing us on your aluminum cans."
Pros: "Good boarding. The info I was given thru Kayak seemed to indicate my cheap ticket did not include any drinks or snacks, so I was prepared with my own for this long flight. So cookies/pretzels and juice, coffee, etc. were a pleasant surprise, Also the middle seat was empty."
Cons: "Clearer info on what was included in my ticket."
Pros: "The Westjet app took forever to download on my phone AND my husband was unable to download it ... made for a long flight without entertainment. Also, the crew didn’t come off welcoming or inviting."
Cons: "Flight delayed due to a mechanical issue (replace a tire) from YYZ to LAX caused me to miss my connecting in LAX to SJC"
Pros: "Staff was nice."
Cons: "Better communication in regards with mechanical issues."
Pros: "Nothing to be completely honest"
Cons: "Airplane was old and dirty. Flight attendants were extremely rude and condescending. The plane arrived nearly 3 hours late. Boarded 30 minutes late waited on the tarmac for an additional 2 hours while they performed maintenance. They ran out of food for what was now an 8 hour flight. Starving!"
Cons: "The boarding"
Pros: "Lots of leg room! Friendly crew."
Pros: "Seat was comfortable"
Cons: "Very delayed"
Cons: "Seamless flight. Great staff. Thank You."
Pros: "Great crew"
Cons: "Actually not much. Good value all around."
Pros: "I liked the complementary beverages and snacks."
Cons: "It would have been nice to be able to access entertainment withou t having to download an app and having a cell phone."
Pros: "Good crew."
Cons: "My tv screen was not working. I did not have anything to watch my entire 6 hours flight from Toronto to San Jose California. My connecting flight/airline was changed on the day of my flight. Not really a problem as the time was the same."
Pros: "Sitting in Plus"
Cons: "We didnt have enough time to make the connection between the fly . We ran for all aeropuert and almost loss the fly to Lax"
Cons: "When landing on final approach close to the ground, the pilot pulled up and passed the airport. It was almost 10 minutes before he got on the intercom and told us what was going on. Apparently traffic control told him there was a backup and to circle around. Not knowing what the situation was, was very nerve racking. It would have been nice to hear an announcement of the situation sooner."
Cons: "Flight was delayed"
Pros: "Nothing nobody"
Cons: "Uncomfortable seats! No access to music movies or kindle though it said it has free entertainment. Nobody knew how to get access to the movies. Instructions are wrong and loop around with no results. Attendant said she’d comp a drink but didn’t . Boarded late and disorderly. Mean gate lady. Left an hour late. Home an hour late."
Pros: "On time, smooth boarding."
Cons: "Screaming baby most of way but not airlines fault."
Pros: "Option to watch movies on your device"
Cons: "Not useful if you don’t have a device"
Cons: "Check in process was brutal. Two different pieces of advice from two different agents. Boarding from front to back of plane is inefficient. Creates clogged aisles."
Pros: "The female flight attendant and the pilot spoke reassuringly and with friendliness."
Cons: "This was the most negative experience I’ve ever had flying Westjet. The female flight attendant was wonderful, fun and friendly and professional. The two younger male attendants were incredibly rude, rolled their eyes, ignored me, put themselves first (at one point instead of making room for me to return to my seat the blond one insisted I let him pass when it was unsafe for me to do so and nowhere for me to go). I felt demoralized by these two men and it’s both surprised and disappointed me as Westjet staff have a reputation for friendliness. These two men will Discourage me from flying Westjet when travelling to LA again. Not pleasant. Again the women was lovely. I tried to catch the male names but they wouldn’t stop and face me for long enough for me to see their name tags. They seemed to have some inside jokes between them and gave me the sense my requests were not welcome or respected. I am a nervous flyer and this was such a difficult and uncomfortable Experience."
Pros: "Nice service and efficient boarding since the plan shed Of us at the terminal was delayed for weather reasons. Tasty food, the wrap was great."
Cons: "For a newer plane, it seemed like tighter seat space. Surprisingly harder to get comfortable compared to other plans and it seemed like the seats Space even betwee me and another passenger was tighter than the many other times I flew."
Cons: "How is it that in a 5 hours flight you don’t be get any food for free? You have to pay for every meal. And the entertainment system isn’t only available through the west je to app but i didn’t know that until I board the plane wtf"
Pros: "Trash flight . Took to long to let me off"
Cons: "Rude people"
Cons: "Flight was delayed 4-5 hours then got cancelled then got rebooked for the next flight in 4 hours."
Pros: "The cabin crew especially the gentleman was great and friendly and accomodative"
Cons: "Babies crying lol"
Pros: "Excellent from phone courtesy to every aspect of travelling with them."
Cons: "Well organized. Courteous at every step. Other airlines should emulate them in every way. Travelled all over the world and would rate them as best so far."
Cons: "lack of information due to delay"
Cons: "Waiting at Toronto airport from 8 oclock to 11 oclock pm"
Pros: "The stewardesses were very pleasant and helpful..."
Pros: "The little snacks we had"
Cons: "Losing my luggage"
Cons: "I had to pay for internet to download the app to watch movies"
Pros: "Lots of room- great aircraft"
Cons: "Cabin was too cold"
Cons: "We left late and had a very hard landing"
Pros: "The people were all very helpful."
Cons: "The system was down. Had to stand in line for an hour. I had carry on and Global entry. But couldn't get my boarding pass without seeing an agent."
Pros: "Planes were clean and crew was polite. Plenty of leg room."
Cons: "I was not able to check online. Their kiosks at the airport were out of order. All of them! All their baggages were being photographed and double tagged. They had to call some where to get me a boarding pass. It seemed like they were doing their best to discourage me, never to fly with WestJet. And they might have just succeeded."
Cons: "Small aircraft, not enough leg room. Makes sleep impossible."
Cons: "Too many delays."
Pros: "The Crew was excelent, WestJet has the best crew, very courteous and helpful unlike disgruntal AA crew. They also have the best price deals available. I highly recommend this airlines. Thanks"
Cons: "No entertainment unless you buy one of their tablets. Unerstandable given the type of fleets they use."
Pros: "Flight attendants Snacks Entertainment options"
Cons: "No screens; but the options were provided"
Pros: "No food and no entertainment so can't offer a rating. As for the rest, efficient and well organized and comfortable seats with really decent leg room. I'll be looking o fly WestJet more often.i"
Cons: "I would have liked TV privileges. Had a window seat and the overhead light wasn't the best for reading."
Cons: "No TV screens, but there was an alternate"
Cons: "The media system barely worked."
Pros: "Updates even though flight was late."
Cons: "Review for airport NOT WestJet : Had to go through so many steps between arriving from YUL to get to my gate.Not enough clear signages."
Cons: "Food options not much variety"
Pros: "Easy check-in, bag drop off even with elderly person traveling with us. Great staff at the airport."
Cons: "Hate to have to buy the food!! No entertainment"
Pros: "We waited for more than half hour and they had them at the wrong carousel"
Cons: "KTerrible coffee. Tasted stale"
Pros: "Free upgrade despite the delay so it was great."
Cons: "Terrible delays entirely their responsibility. No attempts to accommodate. Single worst travel experience I’ve ever had."
Cons: "I believe there should be two staff to serve as for one it looks like too much."
Pros: "No complaints"
Cons: "Un necessary delays from start to baggage pickup"
Pros: "NYC-LAX leg was comfortable, spacious and quiet"
Cons: "Delays at baggage claim."
Pros: "Business class is wonderful"
Cons: "Bathroom floor was full of pee."
Pros: "The have the lotus cookies which is my favorite ."
Pros: "The seat was comfortable."
Cons: "The engine noise was loud."
Cons: "Almost everything!"
Cons: "Having to pay for wifi"
Cons: "No inflight entertainment at all."
Pros: "Everything but the seat. It did not have enough room and it was very unconfortable when the people in front reclined their seats back."
Cons: "Small seating space."
Pros: "Airplane food was good"
Cons: "I was in the air 24hr, the trip was as good as it gets."
Pros: "The seats were comfortable and the entertainment console was awesome!"
Pros: "On time. No surprises. Decent food and entertainment."
Cons: "Squeezed into my seat like a sardine."
Pros: "Staff was fantastic"
Pros: "The staff"
Cons: "The snack selection and lack of entertainment"
Cons: "Assigned middle seat, no choice."
Pros: "Seats were roomy, great entertainment choices"
Pros: "Crew was great!"
Cons: "Was really poor choice of food."
Pros: "good price and a good route"
Cons: "This turned out to be a 'code share' flight operated by American Airlines. As such, neither Qantas nor American Airlines would allow me to buy premium seats so we could have extra leg room. They said the 'code share' blocks seat sales! Be ware Also found out that American Airlines does not serve meals on flights from Toronto to LAX. I was told they only serve meals on "international flights" but that I could buy a sandwich or snack. Unfortunately they only had 4 sandwiches on board , which sold within the first 2 rows of the plane!"
Cons: "The seats."
Pros: "Overall good service."
Pros: "Boarded in a timely manner."
Pros: "Quick, efficient"
Cons: "No food."
Pros: "Individual view screen"
Cons: "Small seat"
Cons: "There was a glitch in the system with our boarding passes. It got sorted out but was just kind of weird."
Pros: "Easy, smooth."
Cons: "Taking a bus to the Tom Bradley terminal"
Pros: "good timing"
Cons: "Austrailia not accepting global pass ? or is it Quantis"
Pros: "Good assortment of entertainment"
Cons: "Delayed so long we missed our connecting fligh. Then we’re left with no hotel room as everything was booked in Miami for the holiday weekend. It was a mess"
Pros: "No in seat entertainment"
Cons: "Need more food options to purchase"
Pros: "We missed this flight."
Cons: "Background info: we flew from Dublin to Toronto (Aer Lingus) and we were supposed to fly Toronto to Los Angeles on American Airlines; however, we had a British Airways flight number for both of these flights. We missed our connecting flight in Toronto with American Airlines (we had a 2 hour layover) despite landing on-time (de-boarded a few minutes late). I suggest avoiding the Toronto airport ALWAYS as every passenger must pick up his/her luggage even if you have a connecting flight, and then re-check the baggage with the next flight. Apparently the baggage handlers were on strike and some of the customs agents as well which added to the delays. Well, after going through Canadian customs and picking up our luggage (which took quite awhile) we arrived at the American Airlines ticketing kiosk about 45 minutes before our flight. The computer told us we were too late for this flight and to see a representative. We proceeded to wait in line for an American Airlines representative only to be told this was Aer Lingus' fault (we had just flown with them); even though we had a BA flight number.. After searching for an Aer Lingus representative we were finally told they were probably all on the Aer Lingus flight that was currently about to leave. An Aer Lingus representative was paged to the ticketing counter (took well over 30 minutes for anyone to show up) and what proceeded was an argument (for well over an hour) between British Airways and Aer Lingus representatives about whose responsibility it was to re-book us. After an hour at least of poor customer service, we were finally rebooked by British Airways on the last flight to LAX (on Air Canada). Moral of the story: avoid Toronto and fly direct."
Cons: "The seats are hard although spacious for a 3 set row."
Pros: "At least the gate agent was pleasant when she told us she couldn't help us and gave us information to get rebooked."
Cons: "That our bags were late coming off the plane and instead of being able to put them on the connection belt we had to take them up to recheck and rwtag them."
Pros: "Pilot was very friendly"
Cons: "Seats were very uncomfortable"
Cons: "I hated the waiting area at Pearson. I hated the temperature and how tiny the seats are. Was so hot and absolutely miserable."
Pros: "on-time, very organized, fast checkin"
Cons: "cramp leg space"
Cons: "Connecting to LAX through Toronto was frustrating. We were told in Dublin that our bags were checked all the way through to LA and they weren't. (Been through Toronto before and thought maybe they had changed the procedure) Airport signage could be improved to accurately inform of baggage pickup and drop off with your connecting air carrier. (Our traveling companions ended up missing the flight home in the confusion.) The airport is going through renovations, maybe it will improve. The flight to LA wasn't stocked properly with food. They ran out of sandwiches/fruit and cheese plates by the first few rows in the main cabin. No earbuds available for those who needed them. Cramped seating. This flight was with BA partner American Airlines"
Cons: "Internet was out. Table was tilted and could not be level for drinks. Out of, or No cover sheet for protection for toiler seat. Result of : Management and Union"
Pros: "We're hustling and hard working."
Cons: "Having to fly from Hawaii back to lax to fly to Australia."
Pros: "Great attendants excellent customer service"
Cons: "Awful TSAs"
Cons: "I paid 800.00 and no breakfast order lunch served."
Pros: "Entertainment TV worked well Free beverages"
Cons: "Bigger space between seats Food or snacks offered"
Pros: "The seat cushion had no support. I felt like i was sitting on seat supports"
Cons: "Thicker seat cushion would be more comfortable."
Pros: "Crew was great"
Cons: "I know food is for purchase, but no pretzels or cookies? It’s weird to fly and not get something with your complimentary soft drink."
Cons: "They didn't offer any compliment food, no water to wash hands in bathroom (had to ask for sanitizer), staff seemed grumpy"
Pros: "Not much"
Cons: "Lady at check in, Helen, at Pearson was TERRIBLE. No compassion for us travelling with a 2 month old baby, and then booked our seats with united in separate locations with no bassinet. I will never use air Canada Again."
Pros: "The food"
Cons: "The leg room"
Pros: "the best ever the asian male steward was excellent he made my 12 year old girl happy and special by treating her with efficient service when she ordered food and kind words"
Cons: "Everything except the snow in Canada"
Pros: "Great service wide enough seats. great company overall"
Pros: "the plane on the way out was great."
Cons: "30 min for baggage claim"
Pros: "A woman in Toronto at the customs area for air Canada helped us get seats when we didn't realize we were on standby. She was very kind and helpful!"
Cons: "No food , not even snack for 5 hours flight?!!,"
Cons: "Noisy misbehaved child passenger."
Pros: "That even though there is a delay, we still made it around the same time"
Cons: "That there was a delay in the first place"
Pros: "The entertainment system"
Cons: "No food!!"
Pros: "Was too short of a deadline needs to be 90 min. You need to be excused/allowed if you pay for and check in a head of time... Also carry on size is small."
Cons: "The checked bag deadline"
Cons: "There was gum and gunk all over the seatback and tray table in front of me -- the tray table was unusable because it was sticky and couldn't be cleaned off, but was constantly at risk of ruining my clothing if it can in contact with the mess. Disappointed."
Pros: "flight was comfortable."
Cons: "Food was not of good quality, had too much spice and salt. Fruit was a little too hard to cut. Toilets trash was not cleaned from previous flight. She Asian movies were same as in the previous flight. Need to provide more choices on SE Asian movies."
Pros: "Nothing, from your rude gate agents and closing the gates far too early when passengers are waiting in excessively long lines at customers to in flights systems being broken, your service is abhorrent."
Cons: "Your gate agents refusing to keep the gates open to the appropriate boarding times, you over priced food, being improsojed in our seats and no access to the toilets due to a 2 hour in flight food and beverage service. not receiving water until after 2 hours II the flight! And no second beverage offered on a 5 hour flight!"
Pros: "Crew was nice"
Cons: "No food"
Cons: "The entertainment system was down and for a 5-hour flight after a previous 11-hour flight, that was quite a disappointment. No food was offered."
Pros: "Guy at the gate in Toronto"
Pros: "The entertainment at my assigned seat was not working so they offered me a change in seat prior to boarding, was a better seat with more leg room, and I could listen to music to try to sleep the airline offered $10 to spend for food in airport, that was nice. the crew on the plane were great."
Cons: "the flight had an extended delay >3 hours, they did their best I suppose to keep people updated. I had flown from Barcelona and already had a 4 hour layover so I was extremely tired."
Pros: "The crew were attentive"
Cons: "This is an old plan that desperately needs upgrading: it's visibly worn down, the seats are old and uncomfortable, bathrooms were gross, etc. I was also surprised to have to pay for food on a nearly 6 hour, international flight. But even with that said if you're going to make people pay have a decent menu and make sure you have everything available that's on the menu. Amazing how different this flight was from our Munich to Toronto flight."
Pros: "North American flights are definitely not as comfortable as in Asian flights"
Cons: "They didn't even let me check in. Spent 12 extra hours at the airports to get home."
Pros: "The seats were better than the rogue airline. I can't review the food because I didn't have any."
Cons: "Flight was majorly delayed."
Cons: "We sat in the back rows of the plane so it was hours before we were even offered water and by the time they finally got to us there was no food to PURCHASE. Bad enough we were not fed on this long flight but there wasn't even anything to purchase. By the time they FINALLY got to us to provide us something to drink, they came through wanting to take it from us. I was VERY disappointed with this leg of the trip as it was not at all what we have experienced on the first leg of this very long day of flying. There was no time between transfers to use the restroom, let alone buy food, had we known."
Cons: "Air Canada has to know that generally, the flight from Toronto to LA would be bumpy. Even if they did not know, the weather forecast can tell them that. Problem is that they always SELL the food first, before serving the customers the much needed drinks for hydration. That is a pathetic service attitude. "We will sell first, and only if time left, we will serve free drinks." That stinks!! I even saw them some kids, who wanted to get to their seat (from bathroom trip), sending to wait near bathroom because the food cart they were selling from was in the way. This kind of customer hostility to kids is unforeseen."
Pros: "Attendants came around multiple times to help. Great pay menu items. Service desk explained the plane would be full and I should check my bag so I could not stress about finding space in a compartment."
Cons: "Ran out of some pay menu items. one headphone jack was loose and didn't function correctly. Wide attendants are too used to there jobs and just plow through aisles bumping anyone a bit too close to the walkway instead of moving sideways. More concerned with corralling bodies and going through the motions."
Pros: "Boarding was relatively painless. Flight was on time. What i didnt like was the crew. The flight from Toronto to Los Angeles was five hours. They had the fasten seat belts light on the entire trip because they said the turbulence was bad. I have been on alot of flights and let me tell you that the turbulence was not bad at all. After three hours prople decided enough was enough and started going to the restroom. The crew would get all bent out of shape and get on the PA yo please stay in your seats and not use the restrooms at this time. Really!! Well that didnt happen. The only thing they give you is one free drink. No penuts, cookies or pretzels. If you want food you have to pay for it. I sat by the window and my window was all greasy. I couldent really see out of it. I did use the rest room and it was pretty clean."
Cons: "Flight was on time and the restroom was clean"
Pros: "The crew was friendly."
Cons: "I hate the new policy where you have to pay extra to reserve any seat whatsoever. I got stuck in the emergency exit row, with no right arm rest, which made the flight very uncomfortable. My earbuds supplied by air canada were of the poorest quality, and I could barely hear the movie. Finally, when it was time to order food, there were hot meals listed on the menu, but the flight crew had to check to see if they were available."
Pros: "All was good as it was not a Rouge plane."
Cons: "Needed a bandaid as got a paper cut but it took forever for the stewardess to get me one.Had to remind her again."
Cons: "Our family of 3 was split up and couldn't sit together and there wasn't much help trying to help our situation. No snacks? Not even pretzels?? First time I have seen that."
Pros: "Arriving and getting off the plane."
Cons: "They boarded and the moment everyone was seated, de-borded to change planes, resulting in a 2 hour delay. The crew was inattentive taking and delivering drink orders, which took an astounding length of time after payment, about 1 hour."
Pros: "Stewardess were kind and helpful."
Cons: "Ug the food - Pizza, sushi were awful - hard & tasteless. They were out of cheese and crackers and salad by the time they got to us."
Pros: "thanks for the $20 food voucher"
Cons: "late, and 20 minute shuttle ride to the main terminal"
Pros: "The cabin crew was fantastic."
Cons: "The food options were very limited. On such a long flight, I would recommend stocking up more."
Pros: "Staff were great"
Cons: "Air conditioning malfunctioning until the plane took off meant that the cabin was extremely hot and humid. My headphone jack didn't work so I couldn't even watch a movie. Otherwise everything was fine"
Pros: "Seat had decent leg room, but had to pay an additional $60+ dollars for it."
Cons: "Paying for food on a flight that's over 5 hours is very poor form. Food was of very poor quality. Beverage service came around once early on and then not again until almost landing. Asked for another beverage about half way through the flight and it never came. Plane was dirty."
Pros: "Crew was nice"
Cons: "Air Canada lost my luggage, didn't get it back for about a week after I came home."
Pros: "Good movie selections and a personal screen as opposed to needing to use a personal device."
Cons: "It was much warmer in the middle of the plane than towards the front of the plane. I had requested the assistance of the crew several times by pushing the button [which lit up the light above my seat] but there was never a response. Only when they passed by my seat would I be able to get their attention by flagging them down. My seat was broken and trouble shooting was not an option for the crew."
Pros: "No food service from Toronto to LA. And when I asked for item to purchase, it was not available."
Cons: "No food service - only purchase"
Pros: "We arrived nearly on time."
Cons: "They changed our gate three times and boarding was inefficient (it took them almost an hour to load a small plane) and led to a late takeoff. The customs process was ridiculous. Crew did not seem to care. No food was provided on a 6 hour flight that boarded at 6pm. Most people would not have thought that they needed to eat dinner before the flight. You had the option of purchasing snacks. The people in the rear of the plan did not receive the honor of buying snacks (or even getting a cup of water) until 3 or 4 hours into the flight. Uncomfortable seats. Avoid Air Canada until they get their act together or they lower their prices to reflect their new status as a discount airline."
Pros: "We were delayed for 2+ hours. Not sure why. Thankfully I was sleep deprived and slept the entire way so it didn't bother me as much."
Cons: "Same as above. everything was bad. from service and communication."
Cons: "The movies selection is not good"
Airlines flying from Toronto to California have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Toronto to California
Masks required on board, masks provided on flights from Toronto to California
Social distancing seating
Middle seats unavailable to book on flights from Toronto to California
Testing for antibodies, testing for symptoms for flights from Toronto to California
Waiving of change fees. Search flexible flights from Toronto to California