I almost missed my connection. No one cared. Staff in airport were downright cranky - all due to late incoming aircraft and yet more de-icing... why ever don't they allow time for that in November!!!
Flight delay led us to miss our connecting flight. Air Canada then lost our luggage for 6 days on our honeymoon!
Good boarding.Easy check in.
Food! Not appealing. Did not eat more than a few bites.
They have good entertainment system and library
The plane delayed for almost 90m due to a mechanical issue. Of course, we missed our connection in Vancouver. Upon arriving in Vancouver, there was no help at all or guidance. Customer support desk was manned by one agent even in the presence of long queues.
Very cold plane
My comfort zone seat
On time; safe flight
Service from boarding to landing was impersonal. No headphones etc. Etc.
The t.v. 's at each seat
Crew was kind, entertainment and food were good
Seats are really tight
No vegetarian options in first class.. and go go wouldn5 hook up. Flight was an hour late...but that was ok.
The pilot did a nice job of flying in and banking so we could see the view..
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