Flight was fine...
When two passengers got into a brawl over who knows what, it took two hours for the police to come on board and take them off the flight. They should have been removed quickly. Missed connecting flight. Messed my day up big time.
See above. The same applies.
See above. The same applies.
I liked the seats, the space for our legs and the crew members
Seating, cleanliness, crew courteousy, entertainment.
Boarding process unclear, poor announcement, and messy. No wifi, choice and quality of food. Entertainment was erratic at times.
Had to take a United flight to a different destination. No compensation for something I had no control over. When I am at an airport and have the opportunity to catch an earlier flight you have room on, you charge me. When this kind of thing happens - I pay with my time. Sucks
Assigned middle seat, no choice.
American flight attendant service
Flight was not completely full so I got an empty seat next to me.
We were delayed due to some balance issues.
Delayed on the runway but overall good and smooth
Flight service was ok
They wont let us pray. It's a Muslim airline. And yet they refused us to perform our obligatory prayers. Also we had ordered special meal for all 5 of us. We only got 3.
Our check in luggage was opened. And the expensive perfumes we bought were missing. Some perfumes were taken without the boxes. Empty boxes were left. and some were taken with the boxes. Atleast $500 worth of perfumes were stolen from us 5 passengers luggages.
First class wasn't boarded first. Meal was ok, but not great. Seats were very comfortable
Although we were traveling together, the airline seated us separately on both flights. Going from Chicago to Amman I was seated in seat 16A while my husband was placed on the other side of the airplane in seat 17K!! On the ride back, I was in seat 13A and my husband in 30C!!!!! Prior to check in and during check in, I was informed that I was not able to select our seats, and that we would just have to arrange seating ourselves once we were on the plane!! A week prior to leaving Amman my husband called rj and talked to a representative who changed our seats.
The entire trip from the beginning was a hassle due to a terrible customer service. No help whatsoever.
|Flights Arrive in||Tel Aviv Ben Gurion Intl|
|Flights Depart from||Tulsa|
|Airlines||Lufthansa, American Airlines, Royal Jordanian|
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