I was very happy to see that Lufthansa had direct flights from Frankfurt to Tampa. The pasta dinner was delicious, but the pizza wasn't that good. I suggest a selection of wurst and cheese with crackers or an egg wrap might be more refreshing.
When I bought my ticket , I bought it for a premium flex and I paid more money to get comfortable seat , but I get a basic economy seat, I need a refund for the ticket Thank you Rabeh Afli
Stop charging for alcohol overseas flights and start taking cash again not everyone wants to pay with card if the person is bigger give him seat on the outside seats not the middle in between the people is common sense and mainly if you fly for Lufthansa provides the sam service and experience...
I was unable to check in online. When I attempted to do so from the app and Luftansa website, I was directed to Niko.hr which I found out was fraught with errors. The kiosk at airport was not working. I had to wait in line to check in which was inefficient
This is one of the best flights i had. Good boarding, good seats , good food, and nuce stuff and clean toilets I took the Tourist upgrade and indianischer food , the best.
Very old plan, bad cabin layout and seats, entertainment system would get 95% through a film and then crash and reboot. I wont be using Lufthansa after I return back home, would rather pau more for a better flight arramgement.
The business class seats are very narrow for the cost
Flight delayed by an hour from the get go which almost cost us our connection which we only made by the grace of God.
Easy access for older people wasn’t good to and from Tunis to Frankfort. Bussing people on the airport grounds was a major discomfort and physically dangerous.
Aircraft flown by Luftansa. Crew members were very helpful, cheerful and kind. Dinner was excellent and breakfast sandwich really good. Leg room and seats in economy flight was too tight even for an average size woman. On line check-in was difficult - had to start over several times as I was "kicked out" or the site froze.
ABSOLUTELY THE WORST AIRLINE. LOST LUGGAGE NO CUSTOMER SERVICE. NEVER BOOK
They robbed me, filed a complaint and they ignored me
The flight attendants were very nice, friendly and went above and beyond in making our journey pleasant.
Had problems with online site and app when trying to book flight and manage reservations. My in-flight console did not work and seat did not recline. Staff could not provide details with respect to short connection. Fortunately a fellow passenger was helpful. Otherwise good flights, on-time departures/arrivals, etc.
There is nothing Royal about Royal Air Maroc. Old planes, poor service, no entertainment and everyone of my 4 flights was late.
Stay away at all cost! Late boarding, late departure, inoperable seat controls and entertainment screens, very rude cabin crew,
When the flight landed, it was still going towards the gate, when everybody got up. Nobody cared that the flight was still in "active taxi" mode. But seems like this is common on Air Maroc flights.
Worst flight experience of my life. It was cancelled and they left us in the airport for 7 hours having no idea what to do.
Long delayed that cause missing my connection. Accommodation and food at the Casablanca airport was horrible
Old planes that are not being maintained with at least basic cleaning. Plane smells awful, bathrooms not cleaned either. Customer service probably one of the worst I have experienced.
