Daily cleaning, installation of cabin HEPA filters on flights from the U.S. Virgin Islands to Florida
|January||Best time to beat the crowds with an average 6% drop in price.|
|June||Most popular time to fly with an average 16% increase in price.|
Average price round-trip
|$384||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
American Airlines, Qatar Airways and British Airways have all waived their change and cancellation fees on flights from the U.S. Virgin Islands to Florida. Confirm policies on booking site.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from the U.S. Virgin Islands to Florida.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Florida from the U.S. Virgin Islands is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Florida with an airline and back to the U.S. Virgin Islands with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Florida from the U.S. Virgin Islands up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "On time. Service was just OK."
Cons: "No internet available. Limited entertainment options."
Pros: "Very smooth flight, crew was great!!!"
Cons: "My first flight was delayed resulting in the missing of my second flight."
Pros: "Comfort plus is worth the upgrade"
Cons: "Getting to JFK by 810PM instead of past midnight"
Cons: "JetBlue's livery is really beginning to show its age. The entertainment screens flicker and flash and the once-luxurious leather seats appear worn. The crew is still great, as usual, and our flight in general was excellent."
Pros: "Direct tv work ed this trip which I appreciated"
Cons: "50 minutes late taking off. No gate available upon landing - another delay."
Pros: "JetBlue is def the best airline to travel! Amazing staff, extra leg room, and great entertainment with there onboard tv’s! Couldn’t enjoy a long trip without JetBlue"
Pros: "The crew was very good. The seat was okay."
Cons: "There was some sort of breakdown and the flight was delayed about 40 min"
Pros: "The crew was very friendly and attentive. I enjoyed the variety of entertainment offered as well."
Cons: "A few more food options would be nice."
Pros: "The flight was very smooth and the staff was very nice."
Cons: "The wifi did not work at all and my TV did not work so I had to listen to my music the entire trip."
Pros: "Easy boarding and flight"
Cons: "There’s nothing special about jet blue anymore."
Pros: "99% of experience was great."
Cons: "There was no coffee or tea on this flight. (And I was craving coffee haha!) There was a grumpy hostess. Other than that all was good!"
Cons: "could not make it in time. Then we got on plane and pilot said it was an electrical problem on the flight but the generators were now up and at em again. Very hair raising ride for me - got in at 2:30 am with another hour to drive home - and I lost a LOT of confidence which I have always had in Jet Blue. I hope this is not the future we can expect with you"
Pros: "Opportunity for free self-serve snacks mid-flight."
Cons: "I fly Jetblue in large part for the robust entertainment system and seats which allow me to sleep. On this particular flight, my seat would not recline. Further, and more importantly, I had the only seat with a broken entertainment system on a 6 hour flight. Worse, the screen was on a loop, where every 30 seconds it would flash bright white light in my face, making it impossible for me to sleep or even rest. I would chalk it up to an aberration, however, my entertainment system was similarly broken on my last Jetblue flight. I am very disappointed. One last issue - we had to stand waiting in line to board for no apparent reason 35 extra minutes. Not a huge deal, but not ideal at the end of a long day."
Pros: "That they let me take two snacks"
Cons: "That the flight was delayed and there was not much communication from the crew in the Cuba airport."
Pros: "The Entertainment was fine and I appreciated the Captain communicating with us that there would be bumps on the last part of the flight."
Cons: "This was the most unnerving, uncomfortable flight I have ever been on. I really do love Jetblue and I know that this particular flight doesn't define you. That being said I was sorry to have to have experienced this. Even sitting on the runway before taking off the ride was uncomfortable as we swerved our way to the take off position. The weather was nice and it felt so strange that were going back and forth as if the path was filled with sharp S-curves. Then the entire flight was bumpy as we went up and down and all around. I would say there was about 20 mins of smooth air the entire flight. Then there was the last 90 minutes which was absolutely terrifying. I know that the turbulence can't be helped but I do feel the Flight attendants were not very accommodating during it. I sat near the back and they just sat there and chit chatted about something they were meeting up to do later while people were up and about when the seat belt sign was on. Then there was a baby screaming for many hours and they never tried at all to help the parents or anything calm them. They mostly just sat in the back, complained it was bumpy and laughed about how people were agitated because of it. I found it to be so much more frustrating that in addition to the bumpy air, crying baby and passengers just roaming around we also had to deal with the attendants laughing about how uncomfortable we were. It was not what I have ever experienced before and I truly hope I never have to experience again on JetBlue."
Cons: "Didn't get movies till half way through the flight.. no wifi. Same as my last jet blue flight.. The staff promised a $15 voucher or some nonsense. It seems that their entertainment system is more often than not non functioning."
Pros: "Good flight. The staff was nice, especially Chris. Nice to see complimentary beverages and snacks still offered on domestic flights."
Cons: "Seats are terrible, and getting worse every year, but thats coach on all airlines not just Jet Blue. Hard armrests, weirdly shaped bucket seats which are appalling in any other position than straight up with 90 degree waist bend. Thats not how humans sit for extended periods of time. A 5 degree recline is not a recline; its a joke. At least the tray table was bigger than my phablet, unlike Spirit where the napkins look like tablecloths on these ‘tables’. Overall, it is better than the cheapest airlines."
Pros: "The crew was very polite and friendly. The seats were very spacious and inflight entertainment was awesome."
Pros: "I was pleased with efficient, friendly service."
Pros: "great crew and gate staff"
Cons: "tv choices were lightweight: would have liked something more interesting/serious"
Pros: "The airline stewardess was patient and very attentive once I developed a headache. After a couple of non-Aspirin, I was enjoying my vast array of movie selections"
Cons: "Honestly, I can not voice any concerns or problems I had with the flight and crew. Thank you Jesus, God carried us through"
Cons: "The shuttle to the rental cars took forever!! Jet Blue is in the second terminal and as such does not get any buses because they fill up in terminal one!! It was maddening!! The flight was great!! Smoothest landing ever"
Cons: "Flight was exceptionally hot, not only in my opinion, but that was also the opinion of other in the row on flight"
Pros: "More space than any other economy seat. Free movies."
Cons: "I left my new neck pillow by accident. Filed the report same night. Never saw it again."
Pros: "Everything about the flight was fine, and I was especially pleased that we boarded and disembarked through TWO doors in Long Beach: one in front and one aft."
Cons: "Both flights were quite delayed. It’s good that I wasn’t on a tight schedule."
Pros: "The adequate legroom."
Pros: "Being on time is the most important thing for me! Thank you for landing earlier."
Pros: "Everything good"
Cons: "Our prior flight arrived 30 minutes late and we had to run to the opposite side of the airport. We were there before the departure time but the staff gave us a hard time saying they were going to lock the doors on us. It wasn't until the flight crew ran up behind us that they finally didn't have an attitude and said we were fine. Online entertainment didn't work, no shows, the map doesn't have a time or useful info. My row was skipped by the crew for snacks. The guy came from behind first, which I didn't see and then one the way back, he didn't even look at my row or the row in front of me."
Cons: "Los televisores de nuestra fila no funcionaban y al llegar el vuelo tuvimos que esperar 40 minutos para poder salir del avión."
Pros: "Everything about the plane and the crew. Power for phones and tablets were awesome. Extra room seats are great for families."
Cons: "Delays tyo and from the airport. Floor cleanliness could have been better."
Cons: "More movies. More breakfast options. And ran out of cookies."
Pros: "Good service and arrive early"
Pros: "More room. Genuinely nice steward staff"
Cons: "Have to pay for a blanket. Snacks sold in packs rather than individual things."
Pros: "The crew - both flight attendants and pilots - on the Las Vegas to NYC leg of the trip, were phenomenal! Friendly, humorous, the best I've seen on a flight."
Pros: "The flight left b4 time. Ft. Lauderdale was spared the effects of hiricane Maria and Irma"
Cons: "Paying usd 28 for luggage"
Pros: "Conscience and timing"
Pros: "On time, moved my wife and I to adjoining seats in row 2 without me asking. They were courteous, on time and well priced. Will fly JetBlue again. Thanks!"
Cons: "Two delays on the flight because of missing crew, only negative part of the trip."
Pros: "It was a short 40 minute flight and everything went well."
Cons: "more food maybe?"
Pros: "I really appreciated the complementary choice of movies for the long transcontinental flight."
Pros: "Our JetBlue experience is finally over."
Cons: "Didn't allow me to choose seats unless I'd pay extra. Seats reclined only about 1 inch. Some baggage was delivered to different places in baggage claim. Consistently disrespectful to our time. Choose Delta if you can! (Or at least American)"
Cons: "1 hour delay"
Pros: "Flight 1751 Miami to Cleveland 1/11/21. Flight attendants did not enforce mask policy! Family of four sick sneezing, coughing, short of breath. The fathers mask was down the entire flight. Even when the flight attendants picked up the trash. They were informed after the flight they did not comply with CDC, Department of health, and state policies. Their response was “ I made announcements overhead. Didn’t you hear?”. Appalling endangering customers and disregarding Federal, State, and local policies."
Cons: "People promoting safety and doing their job."
Pros: "Great crew"
Cons: "No delays."
Cons: "Entertainment screen and WiFi both not working for entire flight"
Cons: "Leg room was way too small, bathroom had no water in the sink, horrible flight!"
Pros: "Plane had three delays. Apparently American mechanics are not allowed to strike so they have these fake or very slow mechanical issues."
Cons: "Be on time. We missed our overseas connection and had to buy new tickets to Italy"
Pros: "Crew on board are great."
Cons: "American keeps canceling and changing schedules. They cancelled flight section and took it out of my itinerary. Then took over 3 calls and 2 hours on hold to fix."
Pros: "Very helpful crew."
Cons: "Too often the video screen I’m given doesn’t charge up and it has to be replaced mid flight. This happened again during this flight when 2 screens didn’t charge and had to be replaced before the movie ended. The crew was helpful, but this problem is annoying."
Pros: "Crew was wonderful."
Cons: "Not much leg room."
Cons: "Cabin was freezing cold. Flight on time. No major issuess"
Pros: "The flight itself was uneventful, which is what you want from a flight. Once the connection was made the next day, the flight segment went perfectly."
Cons: "Flight was over 2 hours late leaving Lima, so many people missed connections in Miami, NOBODY from LATAM was at the gate to assist with how to make new connections or how to get local accommodations for the night. This was a customer service fail. American is no better. They rescheduled the flight at no cost, but then sent you back to LATAM for help with the overnight. If we buy tickets from your website and you own the process, you should be more helpful when there are problems. The back-and-forth was frustrating. Lima airport takes a long time to go through all the checkpoints. Two hours does not give enough time. There are at least four long lines that have to be endured. This process could use some streamlining."
Cons: "3 hours delay, NOT entertainment at all, this is ridiculous! The dinner was regular, but breakfast was terrible."
Pros: "On time. Was able to sleep through much of what was likely an annoying flight because there was no personal entertainment--the tiny screens overhead would have been impossible to see and they were showing a movie that was lame. It seemed anachronistic."
Cons: "At the Lima gate they made each passenger open their carryon and submit to a secondary inspection to confiscate all water we bought past security. No warning was given about this. I had paid airport prices for water to bring onto the plane and then had to surrender it at the gate. Of course in economy class they will not give you water or attention until you are at cruising altitude. More than one flight attendant did not smile and one was actually rude in spite of my attempts to be kind and smile. Except for one friendly person at check-in kiosk, bad service overall. They do not have personal entertainment systems, and it was like going back in time with the tiny screens you cannot see, playing a movie you either watch it or not."
Cons: "My flight from SFO to Miami was delayed so I missed my connection to Rio and now I’m NYC on my birthday instead of my final destination. The flight status was changed 7 times. And AA said they would get my bag off but they did not and now I have to wait at JFK and hope it got rerouted here. And if it didn’t to hope it can on another flight before I hopefully actually get on a flight for Rio. Nobody has comped me for losing a day in Rio and for my hotel room. And this has been the worst flight exeperience or my life which unfortunately landed on my birthday. One I’ll remember in a sad and bad way. American Airlines refused to compensate me because I got my tickets via Kayak and I haven’t been able to find a number to complain to a Kayak agent whom I sure would say I had to contact American Airlines and nobody would help or take responsilvitu for this disaster."
Pros: "the staff was great from check in at the airport until I landed"
Cons: "I wish the snacks were heathy like dried fruit and nuts"
Pros: "Entertainment options"
Cons: "Subpar , cramped flight the entertainment was the highlight"
Pros: "Arrived 20 min early. Smooth flight."
Cons: "Didn’t have individual movie screens."
Pros: "Seats were comfortable enough"
Cons: "They force you to get to the airport really early."
Pros: "The dinner was good. The crew were great."
Cons: "It was the worst seat I have ever had."
Cons: "MISSED MY FLIGHT DUE TO LUGGAGE CHECK IN TIMING EVEN THOUGH THE FLIGHT WAS DELAYED FOR ANOTHER HOUR."
Pros: "The onboard entertainment has definitely improved. Nice to see how organize is the boarding process when compare to other local airlines."
Cons: "I was seating in the front of the plane were the seating should be better. The seat reclined minimum. Also, had the had luck to travel next to an amazing mother who was traveling with two small kinds and a dog. Brave woman but nasty flight for me. Need to improve the meals on the international flights. Too mediocre."
Pros: "The AA counter agent was very helpful in changing my flight?"
Cons: "All good"
Pros: "That the staff at American Aiirlunes were helpful in getting me to my destination."
Cons: "Flight was delayed and then canceled!!!!! I missed my connecting flight in Miami."
Cons: "My ticket was cancelled because of a misrepresentation made by an agent when I had to rebook the outgoing leg of this trip. I had to pay $670 for new ticket at the airport with no other options and very little help from the LatAm agents. I'll never book another ticket with this airline."
Pros: "The A321-S was a pretty good aircraft. Nicely updated interior. Staff were young & professional. Everyone was happy, efficient and professional. It was nice to see the Captain smile and say goodbye to ALL the passengers. Well done AA!"
Cons: "We bought the tickets with 1 luggage included. In the check in, the y charged us!"
Pros: "Readiness for take off was well organized and quick"
Pros: "I got an upgrade which was nice. The crew was friendly"
Cons: "Ran out of popcorn but really nothing"
Cons: "Plane got cancelled. Missed my other flight. Spending $100 more that was unnecessary"
Cons: "No entertainment, no food"
Cons: "Flights were continually delayed along with gate changes that had virtually nothing to do with weather. They lost our checked bag. And on the way back made me check my carry on and lost that too. Will never fly on American again!"
Cons: "Flight leaving Miami delayed 1.5 hrs Flight leaving London delayed 3hrs"
Cons: "my luggage was lost between Dallas and St petersburg russia and I waited 5 days to receive it"
Cons: "Flying old dilapidated 767-300 on 10.5 hour overseas flight is not a good idea Crappy seats, no in-seat entertainment, non-working overhead lights on the first flight... AA in it's usual glory. Mediocre company at best."
Cons: "Person on my seat on previous flight puked and it had not been cleaned up. Puke in the seat tray and on the floor. My personal bag had pile all over it. Yuck."
Pros: "Landing at Logan and getting off American airlines"
Cons: "We arrived at St Stomas airport 85 minutes profile to our flights departure. The female manager, Latoya, at the desk was overly rude and completely out of line the way she was speaking to guests. Apparently American Airlines requests 90 minutes before departure to check you in, however their website does say they will try to accomadate customers that have arrived late. This employee refused 24 people access to the flight that we had booked and paid for. She related that she could put everyone on standby for the next and final flight out of Saint Thomas and standby for multiple connecting flights from Miami to many different parts of the country. This is because American Airlines over books their flights on purpose and has no problem leaving people stranded at an airport. Another employee related that it was easily accomplished to confirm is for the flight as we would have plenty of time prior to boarding since the aircraft had yet to arrive from its original location. American Airlines would not speak to any of the paid customers and would not look into other flights to see if there were other options to get customers home. When we boarded the plane there were still 4 customers that American Airlines stranded at the airport with no more flights out of the airport that day. This was an absolute disgrace and it was disgusting to see how the American Airlines staff were treating people. Their companies customer service has nothing to say other then sorry. I will never fly American Airlines again and now know why so many other people also feel this way."
Pros: "Everything was perfect."
Pros: "Loved the idea of a screen in front of me, but mine didn't work"
Cons: "the flight did not have charging areas on the plane for phones for the regular seating. also, the seating was much tighter and our arm rest was not functioning. On all the planes going to our destination the accommodations were much different."
Cons: "The seats are TOO DAMN SMALL!!!!"
Pros: "Staff was professional and friendly."
Pros: "All good - with every aspect of the trip."
Pros: "Not enough luggage space for regular number of passengers on board"
Pros: "Gate was changed no one notified us and my family missedthe flight . one hou rextra wait. No apologies was extended."
Pros: "The new plane."
Cons: "Late departure."
Cons: "We were delayed for 6 hours due to a maintenance issue. Horrible customer service"
Cons: "Delay of flight do to routing maintenance has cost me a overnight in Miami. sleep only 4 hrs that day and the lost of one logged. AA employees in MIA the worst ever."
Pros: "Denver USO facility"
Pros: "Flight was on time. Great service from the ground staff to the in flight crew."
Pros: "Flight was timely"
Cons: "Luggage was filthy dirty and damaged. It was not this way at the start of the trip."
Pros: "Cheap flight, great timing of flights, ease of boarding, on time arrival and departure, friendly staff, fair space for luggage, clean lavs"
Cons: "TINY seats, slightly too expensive bag fee"
Pros: "On time departure. Early arrival"
Cons: "Luggage took very long time to appear"
Pros: "rate ticket"
Cons: "service minimal, crew not that friendly, just ok size of suitcase is stupid for international travellers. every suitcase is bigger than dims given"
Pros: "Will not seek out Frontier airlines. Way to many "surprise" charges. Awful flight ... very uncomfortable despite paying $50 for extra leg room seat (C1) Long delay (45 min) getting bags."
Cons: "Total bs they charge $40 for a carryon!! After paying $300 for a flight from Philadelphia to Orlando. Also charged $16 for a standard seat!! Will never fly with them again."
Pros: "Low fare"
Cons: "High baggage costs for checked AND CARRY-ON bags, add on fees for everything, seats don't recline. I'll use a full service airline next trip. I will say the aircraft were new and clean and, they were very accommodating about a legal handgun in my checked baggage."
Pros: "A flight attendant didn't let me stand near the restroom, but she called me back when the restroom is free,and was fair to me even though other people tried to get in line in front of me."
Cons: "The carpet in the airplane needed to be vacuumed. We had to sit on the runway for a long time, and then we finally took off and the take off was pretty rocky. It would have been nice if we could've gotten more communication About why we were delayed for so long. It also would've been nice if the pilot would have explained why we had so much turbulence. It would have been nice to see the pilot too. Plus this fasten your seatbelt sign was on for a very long time because a taxiing for a long time and then waiting to get to cruising altitude, so it would have been nice to have a estimated time of when that sign would have been off. I was dying to use the restroom for over an hour."
Pros: "Great price (save money and only pay for what you need like carry-ons or checked luggage or meals, etc.)! Excellent for short flights..."
Cons: "Horrible accomodations (the seat does not recline at all, the armrests do not stay upwards in place, the tray table is very tiny, no in-flight entertainment options, etc.)! Awful for long flights..."
Cons: "Cabin was pretty dirty and not well managed."
Pros: "Price, On-time flight, quick boarding process"
Cons: "Paying additional for a carry-on bag, flight attendants were not friendly, juice/coffee is not complimentary"
Cons: "Seats were to hard and don't lay back"
Pros: "Everyone was extremely friendly and helpful!!!"
Pros: "Flight staff was nice."
Cons: "Seats were awful as was the mini tray tables"
Pros: "The crew were ok"
Cons: "Boarding , no entertainment , no food on a flight through lunch time , seats don't recline .. HORRIBLE !!, never told me the charge to check in bags ahead of time .."
Pros: "Great prices and way better flight experience than I was expecting after reading other reviews. Seats don't recline but are still comfortable."
Cons: "Flight was delayed and no updates were given. Upon arrival, our checked bags took an hour to get to the carousel. Again, no updates at all."
Cons: "The flight & staff were fine . The extra charges for baggage , a regular seat & any food except water was in my opinion underhanded in terms of advertising the cheap cost of the airline ticket . All of these hidden charges should be disclosed up front when booking . How expensive could it be to offer nuts or crackers & a beverage ? And hope ridiculous to issue an Airline Ticket and then when choosing a seat , a standard seat to be charged $12.00 ?? Will not use this booking site again and probably will avoid Frontier A tricked customer"
Cons: "Charging ridiculous amounts for a carryon...60 dollars is ridiculous! Never again."
Pros: "Crew was fantastic great attitudes."
Cons: "Literally Everything else was horrid. The seats reminded me of plastic seats from grade school with a 1 inch cushion. My lower back is currently screaming in pain. The flight was cheap to book but what they didn't tell you when you booked is that you have to pay for carry on. I expect having to pay for checked in luggage but carry ons?? That you have to carry on yourself? And also different from literally every other airline, you have to pay to pick your seats! So yes i paid cheap for a flight but every other generally standard thing cost extra. A can of soda is 2$ which made me laugh so for entertainment there's that. Also loved that when my flight arrived at the gate there was no landing crew to receive us. The captain said either they forgot or they didn't know we were coming. Had to wait for an alternate crew."
Pros: "nonstop point to point flight."
Cons: "This was an early morning flight and myself and others just wanted to travel in peace. The PA announcements were like being at a bullfight. The announcements were so loud that it was painful. Also, the flight was about 40% full yet they had us all bunched together in a few rows, I asked to move and moved to an empty row."
Pros: "The crew was very friendly"
Cons: "This was my first flight with Frontier. I didn't know that the seats do not recline, there is no wifi, and you have to pay extra for literally everything. I didn't realize that you had to pay extra for all bags (I've never heard of anyone charging extra for a carry on) when I purchased my ticket. I chose Frontier due to the affordability of the fare, however once the extra fees are taken into consideration, this was no longer the lowest price available, and there was certainly no other reason to make this airline stand out as preferable over other airlines."
Cons: "Flight was delayed and customer service was lousy."
Cons: "Didn't tell me I needed to pay for my carry on until I checked in."
Cons: "Getting nickeled and dimed for everything from carry-ons to seats to drinks. Uncomfortable seats"
Pros: "Finally got from Mpls to Orlando"
Cons: "Minimal communication as to why a 3 hour delay. Once landed in Orlando, kept on tarmac for more than an hour, due to t- storms, in a plane with many children. No water or snacks offered to kids who had now been traveling for 4 to 5 hours. Frontier charges for everything - business model not ficused on customer service"
Cons: "The flight was delayed for 6 hours, once the plane got to the airport it had maintaince issues. The Crew isn't too nice, they don't give us food and there is no entertainment."
Pros: "I loved everyone's positive and comical attitude! I've never seen so much positivity and fun from and airline staff before! Because of this, I truly enjoyed flying with Frontier and will keep flying with them. Great prices and even better customer service! Thank you!"
Pros: "Nothing the flt was cancelled!"
Cons: "Can't believe I kept getting emails from your Company telling me the flt was on time and where my baggage came in, when the flt had been cancelled at midnight of the day of travel!"
Pros: "Leg space"
Cons: "That baggage and any seat at a price attached. A lot of hidden fees"
Pros: "Cheap rate"
Cons: "$40 for a carry on??!? Very cramped, smallest tray table you've ever seen!!"
Pros: "Nice staff - clean, new plane. Comfortable seats."
Cons: "The tray tables do not extend far enough from the seat which made it very hard to do computer work. The PA system had a lot of feedback !"
Cons: "the flight left 120mins late"
Pros: "Let us know:we need do that before book tickets!"
Cons: "Charged 60$ for seating my wife and I together in the last row with seats that don't recline right next to the restroom!!! Kudos frontier we are never flying you again"
Pros: "The Rate was Great. Everything went on time and smooth. I'm looking to book to Florida with them again"
Pros: "Ground crew missed rehearsal dinner to stay with us 6hrs"
Cons: "No heads up. Checked in 1.45hrs early & they new we were delayed but didn't say anything. Left 6 hrs late. Arrive at Disney with a 5 yr old at 1:00 am instead of 7:00 pm. If you would have been honest and proactive with Indianapolis we would have been fine. Better off to tweet your problem. Call=hold. Locals=in the dark. $15 food credit each is a good start. $100 each emailed so quickly is impressive but it's a credit to a bare bones airline that charges you for a water after their 6 hrs issue. Could have made snacks and non alc drinks free. NO NO NO. We had to pay another $11 for water, apple juice, food and GL of wine. SERIOUSLY. WANT TO MAKE IT RIGHT??? Missed several opportunities for "Little things that count". Give all $300 to one of us for a free ticket-we won't be flying with our grandson again. I will give you a chance to fix that. Not a threat a promise."
Cons: "Sears were not that comfortable and didn't recline"
Pros: "Smooth once on it."
Cons: "5.5 hour delay for "broken plane". All we got was a meal voucher and supposedly 100 bucks. Many of us missed reservations for more than that."
Pros: "Comfortable seats, great staff, easy boarding directions. Overall great flight."
Pros: "Flight was fine."
Cons: "Cost of bags, cost of snacks. Small water. One restroom out in back."
Cons: "My light didn't work so I had to switch seat to read. The crew did NOT come around to ask for drinks or snacks."
Cons: "Cancelled my flight and lost a day with my son."
Pros: "The price"
Cons: "The extra cost for everything including picking your seat"
Pros: "1. Easier to board because much fewer luggage is brought on board. This is because they charge $40 each for the larger carry-ons. The smaller item (fits under the seat) is free. Best way is to check a large bag ($30 when paid in advance), which is cheaper than the carry-on. This is all made very clear on the website. 2. Also, we did not pay extra for a seat assignment, to see what we were given. In both flights, we were given decent seats together. 3. Crew very nice. 4. Very smooth landings."
Cons: "1. The seats don't recline. 2. The tray table is very small (about 4"), so your book or laptop won't fit on it. 3. Seemed to take a long time for the luggage to appear. 4. Frontier doesn't participate in TSA Pre-Check, so you have to go through the long security lines."
Pros: "Nothing. It was crowded and hot. Haven't been that hot in a plane since flying in a Piper without air years ago."
Cons: "Flight was well over 2 hours late getting to Orlando causing me to miss my connecting flight to Brazil. Consequently I'm trying to sleep in a chair in the terminal of MCO because Frontier wouldn't step up to the plate and help with a hotel, let alone pay the $250 it's going to cost me to re-ticket my trip. I can't afford that. God only knows when or if I'll ever reach Brazil. So much for my Dream Vacation. Never, ever do I plan on flying them again."
Cons: "I have never taken a flight where I had to pay to get a seat assigned and then pay a fee for my CARRY ON BAG. The ticket price seemed to be a good deal. All the additional costs made it so that I will likely never fly Frontier again!!"
Cons: "Again, the seats are just ridiculously uncomfortable. My back felt sore and stiff the entire flight and I only rested after taking 5 pain killers at once. Still stiff and sore the following days after the flight! I paid an extra $50 for the best upgrade and the seat doesn't even recline!!! WTF??"
Pros: "None specific"
Pros: "Easy airport, on time flight. Everyone polite"
Cons: "All the extra charges! Charging lfor a bag?!?! Who travels without taking a bag? Pricing seems deceitful, should just raise price to include bags and seat."
Cons: "On the first leg going to FLL, the plane when landed tilted to the right on the pathway and then the pilot gain control of the plane back."
Pros: "Yes / No"
Cons: "Bathroom was absolutely disgusting. It looked and smelled like it had not been cleaned in a very long time."
Cons: "Our flight changed fueling plans and caused a delay which made us miss our connecting flight. The connection stopped boarding at the gate directly next to our exit gate as we were getting off of the plane. We were forced to get a hotel room overnight to get a flight the next day with no compensation from Spirit. I will never fly Spirit again."
Pros: "Flight was fast crew was helpful and entertaining"
Pros: "Seat assignment"
Cons: "No in flight entertainment."
Pros: "The flight was on time and boarded quickly."
Cons: "There was a small child sitting two rows behind me that screamed and cried the entire flight. The mom did nothing to entertain or calm the child down.."
Pros: "Crew members were friendly"
Cons: "Delayed flight three times"
Pros: "Crew was friendly"
Cons: "Crew instruction too fast, very difficult to follow. Games were silly. Flight departing Ft. L left over 4 hrs late due to lack of crew."
Pros: "No likes"
Cons: "3 hours late leaving Ft Lauderdale and 3 hours late arriving in Ft Lauderdale."
Pros: "Polite crew."
Cons: "Well going to st thomas I found my very expensive suitcase have 2 broken wheels. After talking to customer service I was told, "well ma'am the fairs are cheap, you can buy another one". Now landing back into Fort Lauderdale and note a 4 hour delay I find my suitcase has now all broke. Wheels and the 2 prior ones broken now officially broke. Off. It's great if you wanna fly cheap but you literally get what you pay for."
Pros: "Absolutely nothing."
Cons: "Very poor customer service. First flight was delayed getting in causing me to miss my connection so I had to stay in a hotel overnight because the airline would not book me on another available airline. I had to talk with many people and wait a long time to get hotel and food arranged. Every representative told me something different. Very unorganized and inconsistent. My second flight was cancelled all together. I ended up paying $500 to fly Delta."
Pros: "The ease of boarding."
Cons: "Your seats are uncomfortable. Seats that recline are needed. None of the announcements from your flight attendant was audible and clear. Those from the captain were much better. The added costs for seating and bags are ridiculous."
Pros: "Arrived on time."
Cons: "Sitting on taxi-way waiting for a gate spot to open. Put pressure on making connection flight."
Cons: "Boarded. Deplaned. Delayed."
Cons: "Flight was cancelled"
Pros: "They booked me on another airline so I didn't have to fly spirit."
Cons: "The flight was delayed several hours, causing me to miss my connector. They told me they'd give me vouchers for a hotel and transportation in Fort Lauderdale, but instead booked me on an American flight to Charlotte and didnt tell me. Had to sprint across the airport when the American airlines people called my name over the intercom and nearly missed that flight because of the lack of communication."
Cons: "40lbs luggage limit when other airlines have 50lbs limit. Seats were very tight - had aisle seat and could barely get my legs inside the row. Nickel and dime you for everything. They bill as low price air fares but when you add up the luggage and seat fares you might has well fly airlines where they offer water free."
Cons: "Seats don't recline"
Pros: "Very friendly, helpful, fair, and hard working ground and air crews. If you pay for a carry-on, you board group one guaranteeing overhead room for the bag."
Cons: "Very uncomfortable seats that do not recline."
Cons: "Boarded late, took off late, rude flight attendants actually said to one customer "if you don't like it don't fly us", pilot couldn't even line plane up to gate so had to wait for someone to come move us; they wouldn't do anything to help people who had tight connection; brought us in at gate that was at the opposite end of the airport from their other flights so with late arrival we had to sprint a great distance to get to our connecting Spirit flight. That was a joke because of course that flight didn't board or take off on time either. Of ur 4 flight segments for our round trip to St Thomas, each and every segment had some significant problem and delay."
Pros: "Flight was smooth."
Cons: "Late departure lead to almost missing our connecting flight."
Cons: "When we arrived to check in, we were immediately told we would not be making our connection, we would be staying in Florida for the night and there was absolutely no other solutions to be discussed and pushed to the side. When I tried to speak with the woman at the counter inside at the gate, she continued to talk on her cell phone, telling me "no, I do nothing for you." I finally said we need to figure out a way to negotiate something, can we please see if any other flights are available that would put us closer to South Carolina. After she reluctantly hung up her cell phone, she searched and said she had a flight to Atlanta but we would be "stuck" there on our own with no luggage and she couldn't do anything about that either. I said I would drive from Atlanta to South Carolina as I absolutely needed to be back the following morning. She said she would make the switch but whatever else happens is on us and not to call her again. She said we would have to retrieve our luggage in South Carolina the following afternoon as she couldn't get our luggage to the Atlanta plane so "don't even ask." I kindly asked her to put my luggage through to our first stop, Florida, we would handle it ourselves. We arrived in Florida, ran to baggage, collected our bags and had them transferred to the Atlanta plane, and ran back through security to make our flight. I can completely understand weather being an issue that calls for no reimbursement, however, the absolutely rudeness and lack of social skills and empathy of the spirit team was disheartening. We will not even attempt to spend money our money with spirit and see if we have a better outcome next time. I will not be recommending this airline and asked my friends to choose another airline for their trip so they would not be treated the same way."
Pros: "Hate the airline"
Cons: "3$ for a water ... $160 for bags. Customer just left hospital and could not carry bags !!! Total total rip ... !!!"
Pros: "Can't think of anything positive to say here"
Cons: "Extremely small seats, very very uncomfortable. Our flight was oversold and my boyfriend had to stay behind causing significant inconvenience and extra expense"
Pros: "The flight was on schedule. The employees represent well."
Cons: "If you are not familiar with Spirit, the baggage fees (that you don't know about until you print your boarding pass) will more than eat up the "bare fares" savings. Hands down the most uncomfortable commercial airplane I have ever been on. If you are taller than 6-foot, you will be especially uncomfortable."
Cons: "Called Spirit to make sure their gate was open at STT at the time I was scheduled to arrive at the airport (10:30). Got there and found a sign stating the gate doesn't open until 1:15. So 3 hours hanging around outside of terminal. Other than that, Spirit did exceedingly well."
Cons: "First time using kayak to book a flight through spirit. Heard rumors of the airline and they were all true. I'd rather pay a few bucks more with American or another airline that takes its customers seriously. For a 4.5 hour flight and no reclining seats? The list could go on. Never again."
Pros: "There was no one at the agent desk during the boarding time and that's when we all started to look up the status of the flights. Finally someon showed up but was unsure about the delay time. I had to react quick and purchase a flight with American to make it back in time for work. When I called spirit customer service I was told you missed your flight so no refund. After re-explaining my situation it fell on deaf ears. Reality of this is that I won't fly spirit unless it's my final chance to get somewhere that is an emergency. The seats are uncomfortable and not even water is complimentary. Cheap flight but all the add-On are not worth it"
Pros: "The crew was humerus and provided my ease in our travel. The flight was very wonderful!"
Pros: "Nice crew, clean seats"
Pros: "I was not aware of location and almost mist the flight other then that it was on time"
Pros: "I liked nothing except the water views during this flight! My window was dirty though so even that was marred."
Cons: "Dirty window, some kind of oily film, yuck. Dirty seat back in front of me too. A sticky looking spill that no one wiped before we boarded. Seats felt hard and small. But, as always, if we land safely it was a great experience!"
Pros: "Great Value"
Cons: "Late night arrival"
Pros: "$100 each if you miss a flight!! $50 for 1 checked bag each way! No tv, no wifi, no complimentary water!! Plane was delayed an hour"
Cons: "Spirit is a rip off!!"
Pros: "The price and the info from the crew were very good."
Cons: "The boarding area had no air conditioning and no info on arrival times."
Cons: "I don't feel my original fare was at any significant discount and wound up paying more in the end then if I had chosen Delta and got my points. Beside that, not having an electronic boarding pass is a deal breaker for me."
Pros: "The smooth take off and landing"
Cons: "That you have to pay for everything and i mean everything juice, chips, water you name it...."
Pros: "Nothing, I was gonna miss my connector in FLL due to delay. That would have had me sitting in FLL for 7 hours overnight before being able to take my connector. I was able to avoid all of that by rescheduling my flight for the next day; today."
Cons: "The run around..."
Pros: "The pricing"
Cons: "The flight"
Pros: "Flight was on time and comfy-- these planes are new and have a leeeeeeetle more room than some"
Cons: "This airport doesn't accept an iPhone boarding pass from SPIRIT at TSA ( the customs guy also gave me a pretty hard time about this but accepted it he could've told me I was never gonna get through TSA with it ---Ugh) All said, I think Spirit Is fine if you travel light and eat before you go but the industry is still treating them like a snot-nosed little sister. They had the worst gate at the airport and the whole boarding pass thing was silly But this kind of very low overhead, nickel and dime you kind of airline has a place in Europe and will soon be more accepted here."
Pros: "This was my first flight so I don't have anything to compare it to. With that said the flight was over all pretty good. The crew was pleasant, the seats had more room than what I expected, and there was no real turbulence."
Cons: "There was not much that I disliked, the only thing I would say was that the flight was some what loud, but that was due to the other passengers."
Pros: "I got to my destination on the day I wanted to. No hiccups once we got moving"
Cons: "Plane was delayed both ways - boarded on time on the way there but then waited an hour on plane (excuse - FAA review). on the way back the flight was delayed 4 hours (excuse - mechanical error, needed to get a new plane). This was a significant inconvenience, less so for me than others as I did not have a connection. The planes were noticeably aged and on the way back fairly dirty. Lastly - may be just oversight of the flight attendants as they had had a long day, however worth a note: on takeoff I signaled for a flight attendant and asked if I could get some food, they said they would be around shortly. After watching them tend to every section but mine they went back and sat down, ignoring my previous food request. I signaled them again and got my food, so it all worked out in the end. Just a bit aggravating after having been delayed both ways. Overall - I had heard horror stories about Spirit and have avoided until this trip. I plan on avoiding Spirit for future flights based on this experience. The "lower" price was not worth it after paying $55 for my carry on bag each way and the certainty of delay."
Cons: "Worst trip ever!!!! Delay delay delay for two days. No compensation. Not even a curtesy flight for the future. $7 food voucher. You can't get anything for $7!!!!!!! Ground crew just avoided everyone instead of addressing our concerns."
Pros: "The crew was upbeat and pleasant. The seats are terribly uncomfortable, with absolutely no leg room and no options to move at all. I felt like I was packed in a box for 3 hours."
Pros: "It is close to my home."
Cons: "I hate thar spirit nickel and dimes you for each part of the flight. To print boarding pass at the counter is $10. To choose a seat is between $10-30. Luggage is $35. I chose my luggage before getting to the airport but did not choose seats. I was then unable to update luggage for the remainder of the day. When I went back to check the max weight for my one piece of luggage I could not get to the area on their site I paid for my luggage. I searched and searched as I was packing. I found information on the spirit site stating 50lbs. OK. I got to the airport and was told the max weight for my bag at that price was 40lbs. I had to pay an additional $25. My plane was then delayed because the auxiliary power source died. We had to get towed back to the gate to get a jump start. A few people scared by the issue and got off the plane. We arrived 1.5 hours late. The issue was Spirits. They made no offers for the inconvenience. Not even a free drink. I have also been bumped and stuck over night in as Spirit over books. I DON'T BELIEVE THEY REALLY SAVE YOU MONEY. The price you are quoted on Kayak or similar sitems with Spirit is never the price you pay. IT IS ALWAYS MORE."
Pros: "The staff"
Cons: "No space"
Pros: "young man (ground crew) in MSP was very helpful, courteous and professional."
Cons: "first flight (MSP to Fort Lauderdale) was 3 hours late which caused us to miss our connecting flight (also with Spirit) by 2 minutes because Spirit was unwilling to do what ALL major airlines have done in my experience of the last 30 years of flying. When your own airline has a delay usually the other plane is asked and willing to wait if we are just talking minutes. No options were offered for FLYING to Tampa for the same day. Waiting another 24 hours is not an option when you are booked into a resort for only 4 nights! After waiting in the airport for almost 3 hours on a promised shuttle from Fort Lauderdale to Tampa we finally left. This was supposed to be a quick break in the sun for my son who just lost his dad. What a terrible way to start our quick get-away. Also main stewart was unkind almost rude on the plane. He was teaching a rookie who was very kind and trying to be helpful but was discouraged to do so I have flown much in my life . This was my first and honestly most likely my last time flying with Spirit."
Pros: "They should have free refreshment also price for luggage is pricey over the phone they tell you one thing when you get there it's different price seats are small I felt like I was in a sardine can"
Airlines flying from the U.S. Virgin Islands to Florida have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from the U.S. Virgin Islands to Florida
Masks required on board, masks provided on flights from the U.S. Virgin Islands to Florida
Social distancing seating
Middle seats unavailable to book on flights from the U.S. Virgin Islands to Florida
Testing for antibodies, testing for symptoms for flights from the U.S. Virgin Islands to Florida
Waiving of change fees. Search flexible flights from the U.S. Virgin Islands to Florida