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Wed 11/22
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(Round-trip)
Airports
Origin
San Francisco
$1221
only
$1221
New York
$822
only
$822
Newark
$899
only
$899
Washington
$1108
only
$1108
Destination
Gaborone
$822
only
$822
Fri, Feb 16
JFK
GBE
20h 10m
Sat, Mar 3
GBE
JFK
21h 35m
Trip: 16 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 1140 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
7.9
Entertainment
6.6
Food
7.1
JNB
HKG
Okay 5.3

Haven’t flown SAA in about 5 years and airline has not kept up with completion. Crew in this leg was very friendly but is really hit or miss on SAA.

Food was not very tasty No noise canceling headphones offered in business class, in fact headphones were very cheap plastic and only left audio channel works in chair. Seats were older and not very well maintained. Lots of play on controls. Would consider alternate route with layover next time I fly to HKG from JNB

CPT
JNB
Good 7.2

Quick flight, everything seemed to go smoothly.

Seats were not super comfortable, food wasn't great.

LLW
JNB
Mediocre 2.0

The seats weren’t too small.

The crew checking us in seemed to be doing it for the first time. F

JNB
LLW
Excellent 8.0

The crew was excellent and they were hospitable. Easy to approach

JNB
NBO
Excellent 10.0

Food, wine, service, seat, captain updates

Could have better in flight entertainment

Fri, Nov 24
EWR
GBE
34h 10m
Thu, Nov 30
GBE
EWR
35h 05m
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1304 reviews
Boarding
7.0
Comfort
7.1
Crew
7.6
Entertainment
6.6
Food
6.6
LAX
DUB
Good 7.3

Boarding was smooth. Slept most of the flight. Windows were cool (tint control)

Food was sub par. Leg room limited.

JNB
ADD
Excellent 10.0

The plane is spacious lost of leg room

can improve on the food

DXB
ADD
Good 7.0

Entertainment

Food

TLV
ADD
Mediocre 3.3

flight was 6 hours delayed

ADD
CPT
Excellent 8.6

Brand New Aircraft

N/A

Mon, Feb 12
JFK
GBE
32h 55m
Tue, Mar 6
GBE
JFK
32h 25m
$1054
Trip: 23 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 6210 reviews
Overall
8.2
Boarding
8.2
Comfort
8.1
Crew
8.5
Entertainment
8.2
Food
7.9
DOH
BOS
Excellent 9.0

Great service, on-time flights, very comfortable planes in excellent condition. Great value for flight cost, BOS-KTM, through DOH. I would fly again with them.

Lots of mediocre movies to select from. Very slow deboarding in Doha onto buses.

DOH
SIN
Excellent 9.3

Seats and legroom too small

NRT
DOH
Good 6.0

Seats are way uncomfortable and small

LAX
DOH
Excellent 10.0

It was booked for my elderly parents and they were very pleased by the service they received.

MAA
DOH
Good 6.6

This review is for return travel from ATL to MAA (Chennai, India) and back. Route: ATL-DOH: about 14.5 hrs; DOH-MAA: about 4.5 hrs; Likes: 1. Baggage check-in process was simple and easy. 2. Meal preferences was good - I'm a vegetarian and on the onward journey forgot to specify the meal preference but the crew had enough inventory to meat the requirements. 3. Every seat was provided with a small plastic pouch/packet/goodie bag that consisted of a eye mask (very thoughtful), pair of sock, toothpaste+brush (very thoughtful), hand cream. This was very useful and effective. 4. Entertainment - options were good and current.

Dislikes: 1. Online check-in wasnt easy; towards the end of the process, there is an option to email the boarding pass but this never worked. Not sure if this is something to do with the browser (tried with Firefox, Opera) 2. It would have been good, as part of the online check-in, if the users reminded to specify the meal preferences, etc. I forgot to specify the meal preferences but thankfully the crew had enough of what I wanted. 3. Take a relook at the packaging of the toothpaste tube in the goodie bag. It was sealed in such a way that it was difficult to open it w/o a sharp object. This should have been easier. 4. Seats were the worst part - poor legroom. Worst, the seat cushion is the worst. I think it was just a fabric over a metal seat with minimalist of cushion. ATL to DOH leg was the worst (and the longest leg of the trip). Unless you have open seats next to you it would be a back breaking and painful trip. Seat comfort wise, I would rate Qatar as the worst. Luckily on the return leg (DOH-ATL) next two seats to mine was empty, so was able to stretch and sleep well. DOH-MAA or MAA-DOH seating was little better (think its a older plane; newer planes have worst seats) 5. The website was damn slow while accessing from overseas. Even in the US, at times the website hangs-up, freezes or spins often. 6. Food was ok -dinner and lunch but minimalistic; I didnt see any specific breakfast menu or any coffee served separately (was part of beverage option during lunch or dinner) 7. There was no alert, communication, notification, reminder of upcoming trip via email or text, etc. Many airlines does this very often but Qatar was totally silent on it (they did have my email during checkin). Not sure why.

Tue, Mar 20
IAD
GBE
23h 40m
Tue, Apr 3
GBE
IAD
23h 40m
$1108
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Feb 15
JFK
GBE
26h 00m
Sat, Mar 3
GBE
JFK
21h 35m
Trip: 17 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 1140 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
7.9
Entertainment
6.6
Food
7.1
JNB
JFK
Okay 5.3

The entertainment systems were in poor working condition. Of the three seats we had, two screens didn't work and the one that did work didn't have sound. Would be ok if it wasn't a 15 hour flight!

JNB
PLZ
Mediocre 2.0

My luggage was not forwarded to Johannesburg, SA was not helpful. Missed flight. Luckily Quatar booked us on another flight.

JFK
JNB
Excellent 8.0

The crew was nice, were so easy to talk to and they were so hospitable.

But I do not have appetite of boarding it again due to the rudeness that I was shown by those who were at the terminal 5. I was coming from Washington State. I boarded a flight from Washington to San Fransisco then from there to New York but none of these charged me the carry on bag. When I reached at New York they said your laws (south african airways) does not allow a person to have carry on bag and laptop bag. At this time I had already extra lagguage which I paid $200 and they told me to pay another $200 dollars for carry on bag. They were so rude to me they told me to leave the bag if I do not have money. I was stranded. I tried to tell them that I boarded two flight which they did not charge me. They said the flights has different laws. But when I was going to New York i used the same flight with carry on lagguge and my laptop bag. So I paid $400. When I entered the flight I was shocked to find that almost everyone had a carryon bag. I felt that they did that to me because I was black and they wanted to find advantage on me. I was so stressful because I had no where to go. I used Delta flight when i was coming to new york but I have never experienced this charges. Now international flight experiencing this horrible situation. . True paying $400 because I had carry on bag?? Am still stressful they took a lot to me. They did not gave me receipt. I asked them to give me receipt all what they were answering me was like "just go." I have never been in a such situation. That is why I said I do not have appetite of boarding South African airways again. Is it true that your laws doesn't allow people to have carryon luggage? If it is true why some customers had the carry on luggage?? my carry was small it was not 23 pounds. Am still feeling pain for what they did to me. I know the name of the woman who was rude. If you treat passengers like that, there will be no good. The complain customer.

LLW
JNB
Mediocre 2.0

The seats weren’t too small.

The crew checking us in seemed to be doing it for the first time. F

JNB
VFA
Mediocre 2.0

Flight was great overall

The flight was slightly late and made me miss an expensive excursion I had to forfeit and unable to re-book. I missed the highlight of my trip.

Thu, Feb 15
JFK
GBE
26h 00m
Fri, Mar 2
GBE
JFK
23h 40m
Trip: 16 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 1140 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
7.9
Entertainment
6.6
Food
7.1
JNB
VFA
Mediocre 2.0

Flight was great overall

The flight was slightly late and made me miss an expensive excursion I had to forfeit and unable to re-book. I missed the highlight of my trip.

JNB
LHR
Okay 5.0

I’ve never been to a smooth South African Airways flight. Both on the way to South Africa and returning from there the entertainement system didn’t work.

CPT
JNB
Good 7.2

Quick flight, everything seemed to go smoothly.

Seats were not super comfortable, food wasn't great.

JNB
HKG
Okay 5.3

Haven’t flown SAA in about 5 years and airline has not kept up with completion. Crew in this leg was very friendly but is really hit or miss on SAA.

Food was not very tasty No noise canceling headphones offered in business class, in fact headphones were very cheap plastic and only left audio channel works in chair. Seats were older and not very well maintained. Lots of play on controls. Would consider alternate route with layover next time I fly to HKG from JNB

JNB
JFK
Okay 5.3

The entertainment systems were in poor working condition. Of the three seats we had, two screens didn't work and the one that did work didn't have sound. Would be ok if it wasn't a 15 hour flight!

Fri, Nov 24
EWR
GBE
34h 10m
Sat, Dec 2
GBE
EWR
35h 05m
Trip: 9 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1304 reviews
Boarding
7.0
Comfort
7.1
Crew
7.6
Entertainment
6.6
Food
6.6
HGA
ADD
Excellent 10.0

Little turbulence but nothing serious

ADD
TNR
Good 7.6

Awesome crew

No electrical plugs

ADD
CPT
Excellent 8.6

Brand New Aircraft

N/A

IAD
ADD
Okay 5.6

The flight attendants.

The aircraft. Its an older and much used 777 200. Seats, bathrooms, etc have lots of mileage. Needs overhaul.

ADD
TLV
Excellent 10.0

Flight Attendants excellent and always smiling

Should be able to select your own movie

Tue, Feb 13
EWR
GBE
34h 10m
Sat, Mar 3
GBE
EWR
35h 05m
Trip: 19 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1304 reviews
Boarding
7.0
Comfort
7.1
Crew
7.6
Entertainment
6.6
Food
6.6
ADD
TLV
Excellent 10.0

Flight Attendants excellent and always smiling

Should be able to select your own movie

LAX
DUB
Good 7.3

Boarding was smooth. Slept most of the flight. Windows were cool (tint control)

Food was sub par. Leg room limited.

TLV
ADD
Okay 5.6

Served dinner

the seats however were quite tight and there was no electrical plug for charging.

JNB
ADD
Excellent 10.0

The plane is spacious lost of leg room

can improve on the food

ADD
CPT
Excellent 8.6

Brand New Aircraft

N/A

Tue, Feb 13
JFK
GBE
32h 55m
Tue, Mar 6
GBE
JFK
39h 00m
$1054
Trip: 22 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 6210 reviews
Overall
8.2
Boarding
8.2
Comfort
8.1
Crew
8.5
Entertainment
8.2
Food
7.9
DOH
NRT
Okay 5.3

Extremely small leg pitch

LAX
DOH
Excellent 10.0

It was booked for my elderly parents and they were very pleased by the service they received.

DOH
DEL
Excellent 10.0

Very nice. Everything was great.

DOH
BOS
Excellent 9.0

Great service, on-time flights, very comfortable planes in excellent condition. Great value for flight cost, BOS-KTM, through DOH. I would fly again with them.

Lots of mediocre movies to select from. Very slow deboarding in Doha onto buses.

MAA
DOH
Good 6.6

This review is for return travel from ATL to MAA (Chennai, India) and back. Route: ATL-DOH: about 14.5 hrs; DOH-MAA: about 4.5 hrs; Likes: 1. Baggage check-in process was simple and easy. 2. Meal preferences was good - I'm a vegetarian and on the onward journey forgot to specify the meal preference but the crew had enough inventory to meat the requirements. 3. Every seat was provided with a small plastic pouch/packet/goodie bag that consisted of a eye mask (very thoughtful), pair of sock, toothpaste+brush (very thoughtful), hand cream. This was very useful and effective. 4. Entertainment - options were good and current.

Dislikes: 1. Online check-in wasnt easy; towards the end of the process, there is an option to email the boarding pass but this never worked. Not sure if this is something to do with the browser (tried with Firefox, Opera) 2. It would have been good, as part of the online check-in, if the users reminded to specify the meal preferences, etc. I forgot to specify the meal preferences but thankfully the crew had enough of what I wanted. 3. Take a relook at the packaging of the toothpaste tube in the goodie bag. It was sealed in such a way that it was difficult to open it w/o a sharp object. This should have been easier. 4. Seats were the worst part - poor legroom. Worst, the seat cushion is the worst. I think it was just a fabric over a metal seat with minimalist of cushion. ATL to DOH leg was the worst (and the longest leg of the trip). Unless you have open seats next to you it would be a back breaking and painful trip. Seat comfort wise, I would rate Qatar as the worst. Luckily on the return leg (DOH-ATL) next two seats to mine was empty, so was able to stretch and sleep well. DOH-MAA or MAA-DOH seating was little better (think its a older plane; newer planes have worst seats) 5. The website was damn slow while accessing from overseas. Even in the US, at times the website hangs-up, freezes or spins often. 6. Food was ok -dinner and lunch but minimalistic; I didnt see any specific breakfast menu or any coffee served separately (was part of beverage option during lunch or dinner) 7. There was no alert, communication, notification, reminder of upcoming trip via email or text, etc. Many airlines does this very often but Qatar was totally silent on it (they did have my email during checkin). Not sure why.

Sun, Feb 18
EWR
GBE
34h 10m
Sat, Mar 3
GBE
EWR
35h 05m
Trip: 14 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1304 reviews
Boarding
7.0
Comfort
7.1
Crew
7.6
Entertainment
6.6
Food
6.6
TLV
ADD
Mediocre 3.3

flight was 6 hours delayed

LAX
DUB
Good 7.3

Boarding was smooth. Slept most of the flight. Windows were cool (tint control)

Food was sub par. Leg room limited.

DXB
ADD
Good 7.0

Entertainment

Food

HGA
ADD
Excellent 10.0

Little turbulence but nothing serious

JNB
ADD
Excellent 10.0

The plane is spacious lost of leg room

can improve on the food

Wed, Jan 17
IAD
GBE
23h 40m
Sat, Jan 20
GBE
IAD
23h 40m
$1158
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Feb 14
JFK
GBE
32h 55m
Tue, Mar 6
GBE
JFK
35h 45m
$1054
Trip: 21 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 6210 reviews
Overall
8.2
Boarding
8.2
Comfort
8.1
Crew
8.5
Entertainment
8.2
Food
7.9
DOH
SIN
Excellent 9.3

Seats and legroom too small

BKK
DOH
Excellent 10.0

the attendants were always on top of things. One of best overall flights ever.

MAA
DOH
Good 6.6

This review is for return travel from ATL to MAA (Chennai, India) and back. Route: ATL-DOH: about 14.5 hrs; DOH-MAA: about 4.5 hrs; Likes: 1. Baggage check-in process was simple and easy. 2. Meal preferences was good - I'm a vegetarian and on the onward journey forgot to specify the meal preference but the crew had enough inventory to meat the requirements. 3. Every seat was provided with a small plastic pouch/packet/goodie bag that consisted of a eye mask (very thoughtful), pair of sock, toothpaste+brush (very thoughtful), hand cream. This was very useful and effective. 4. Entertainment - options were good and current.

Dislikes: 1. Online check-in wasnt easy; towards the end of the process, there is an option to email the boarding pass but this never worked. Not sure if this is something to do with the browser (tried with Firefox, Opera) 2. It would have been good, as part of the online check-in, if the users reminded to specify the meal preferences, etc. I forgot to specify the meal preferences but thankfully the crew had enough of what I wanted. 3. Take a relook at the packaging of the toothpaste tube in the goodie bag. It was sealed in such a way that it was difficult to open it w/o a sharp object. This should have been easier. 4. Seats were the worst part - poor legroom. Worst, the seat cushion is the worst. I think it was just a fabric over a metal seat with minimalist of cushion. ATL to DOH leg was the worst (and the longest leg of the trip). Unless you have open seats next to you it would be a back breaking and painful trip. Seat comfort wise, I would rate Qatar as the worst. Luckily on the return leg (DOH-ATL) next two seats to mine was empty, so was able to stretch and sleep well. DOH-MAA or MAA-DOH seating was little better (think its a older plane; newer planes have worst seats) 5. The website was damn slow while accessing from overseas. Even in the US, at times the website hangs-up, freezes or spins often. 6. Food was ok -dinner and lunch but minimalistic; I didnt see any specific breakfast menu or any coffee served separately (was part of beverage option during lunch or dinner) 7. There was no alert, communication, notification, reminder of upcoming trip via email or text, etc. Many airlines does this very often but Qatar was totally silent on it (they did have my email during checkin). Not sure why.

DOH
NRT
Okay 5.3

Extremely small leg pitch

NRT
DOH
Good 6.0

Seats are way uncomfortable and small

Mon, Feb 19
JFK
GBE
32h 55m
Tue, Mar 6
GBE
JFK
30h 00m
$1054
Trip: 16 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 6210 reviews
Overall
8.2
Boarding
8.2
Comfort
8.1
Crew
8.5
Entertainment
8.2
Food
7.9
DOH
BOS
Excellent 9.0

Great service, on-time flights, very comfortable planes in excellent condition. Great value for flight cost, BOS-KTM, through DOH. I would fly again with them.

Lots of mediocre movies to select from. Very slow deboarding in Doha onto buses.

DOH
ATL
Good 6.6

This review is for return travel from ATL to MAA (Chennai, India) and back. Route: ATL-DOH: about 14.5 hrs; DOH-MAA: about 4.5 hrs; Likes: 1. Baggage check-in process was simple and easy. 2. Meal preferences was good - I'm a vegetarian and on the onward journey forgot to specify the meal preference but the crew had enough inventory to meat the requirements. 3. Every seat was provided with a small plastic pouch/packet/goodie bag that consisted of a eye mask (very thoughtful), pair of sock, toothpaste+brush (very thoughtful), hand cream. This was very useful and effective. 4. Entertainment - options were good and current.

Dislikes: 1. Online check-in wasnt easy; towards the end of the process, there is an option to email the boarding pass but this never worked. Not sure if this is something to do with the browser (tried with Firefox, Opera) 2. It would have been good, as part of the online check-in, if the users reminded to specify the meal preferences, etc. I forgot to specify the meal preferences but thankfully the crew had enough of what I wanted. 3. Take a relook at the packaging of the toothpaste tube in the goodie bag. It was sealed in such a way that it was difficult to open it w/o a sharp object. This should have been easier. 4. Seats were the worst part - poor legroom. Worst, the seat cushion is the worst. I think it was just a fabric over a metal seat with minimalist of cushion. ATL to DOH leg was the worst (and the longest leg of the trip). Unless you have open seats next to you it would be a back breaking and painful trip. Seat comfort wise, I would rate Qatar as the worst. Luckily on the return leg (DOH-ATL) next two seats to mine was empty, so was able to stretch and sleep well. DOH-MAA or MAA-DOH seating was little better (think its a older plane; newer planes have worst seats) 5. The website was damn slow while accessing from overseas. Even in the US, at times the website hangs-up, freezes or spins often. 6. Food was ok -dinner and lunch but minimalistic; I didnt see any specific breakfast menu or any coffee served separately (was part of beverage option during lunch or dinner) 7. There was no alert, communication, notification, reminder of upcoming trip via email or text, etc. Many airlines does this very often but Qatar was totally silent on it (they did have my email during checkin). Not sure why.

HKT
DOH
Excellent 10.0

Fantastic. Crew was the best part! Very accommodating and nice. Looking forward to my next flight with them.

MAA
DOH
Good 6.6

This review is for return travel from ATL to MAA (Chennai, India) and back. Route: ATL-DOH: about 14.5 hrs; DOH-MAA: about 4.5 hrs; Likes: 1. Baggage check-in process was simple and easy. 2. Meal preferences was good - I'm a vegetarian and on the onward journey forgot to specify the meal preference but the crew had enough inventory to meat the requirements. 3. Every seat was provided with a small plastic pouch/packet/goodie bag that consisted of a eye mask (very thoughtful), pair of sock, toothpaste+brush (very thoughtful), hand cream. This was very useful and effective. 4. Entertainment - options were good and current.

Dislikes: 1. Online check-in wasnt easy; towards the end of the process, there is an option to email the boarding pass but this never worked. Not sure if this is something to do with the browser (tried with Firefox, Opera) 2. It would have been good, as part of the online check-in, if the users reminded to specify the meal preferences, etc. I forgot to specify the meal preferences but thankfully the crew had enough of what I wanted. 3. Take a relook at the packaging of the toothpaste tube in the goodie bag. It was sealed in such a way that it was difficult to open it w/o a sharp object. This should have been easier. 4. Seats were the worst part - poor legroom. Worst, the seat cushion is the worst. I think it was just a fabric over a metal seat with minimalist of cushion. ATL to DOH leg was the worst (and the longest leg of the trip). Unless you have open seats next to you it would be a back breaking and painful trip. Seat comfort wise, I would rate Qatar as the worst. Luckily on the return leg (DOH-ATL) next two seats to mine was empty, so was able to stretch and sleep well. DOH-MAA or MAA-DOH seating was little better (think its a older plane; newer planes have worst seats) 5. The website was damn slow while accessing from overseas. Even in the US, at times the website hangs-up, freezes or spins often. 6. Food was ok -dinner and lunch but minimalistic; I didnt see any specific breakfast menu or any coffee served separately (was part of beverage option during lunch or dinner) 7. There was no alert, communication, notification, reminder of upcoming trip via email or text, etc. Many airlines does this very often but Qatar was totally silent on it (they did have my email during checkin). Not sure why.

BKK
DOH
Excellent 10.0

the attendants were always on top of things. One of best overall flights ever.

Wed, Nov 22
JFK
GBE
19h 55m
Thu, Nov 30
GBE
JFK
29h 54m
$1183
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Feb 13
EWR
GBE
34h 10m
Thu, Mar 1
GBE
EWR
35h 05m
Trip: 17 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1304 reviews
Boarding
7.0
Comfort
7.1
Crew
7.6
Entertainment
6.6
Food
6.6
DXB
ADD
Good 7.0

Entertainment

Food

JNB
ADD
Excellent 10.0

The plane is spacious lost of leg room

can improve on the food

LAX
DUB
Good 7.3

Boarding was smooth. Slept most of the flight. Windows were cool (tint control)

Food was sub par. Leg room limited.

TLV
ADD
Mediocre 3.3

flight was 6 hours delayed

ADD
DUB
Excellent 10.0

Crew was amazing

Sun, Feb 18
JFK
GBE
44h 15m
Tue, Mar 6
GBE
JFK
27h 45m
$1058
Trip: 17 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 6210 reviews
Overall
8.2
Boarding
8.2
Comfort
8.1
Crew
8.5
Entertainment
8.2
Food
7.9
DOH
ATL
Good 6.6

This review is for return travel from ATL to MAA (Chennai, India) and back. Route: ATL-DOH: about 14.5 hrs; DOH-MAA: about 4.5 hrs; Likes: 1. Baggage check-in process was simple and easy. 2. Meal preferences was good - I'm a vegetarian and on the onward journey forgot to specify the meal preference but the crew had enough inventory to meat the requirements. 3. Every seat was provided with a small plastic pouch/packet/goodie bag that consisted of a eye mask (very thoughtful), pair of sock, toothpaste+brush (very thoughtful), hand cream. This was very useful and effective. 4. Entertainment - options were good and current.

Dislikes: 1. Online check-in wasnt easy; towards the end of the process, there is an option to email the boarding pass but this never worked. Not sure if this is something to do with the browser (tried with Firefox, Opera) 2. It would have been good, as part of the online check-in, if the users reminded to specify the meal preferences, etc. I forgot to specify the meal preferences but thankfully the crew had enough of what I wanted. 3. Take a relook at the packaging of the toothpaste tube in the goodie bag. It was sealed in such a way that it was difficult to open it w/o a sharp object. This should have been easier. 4. Seats were the worst part - poor legroom. Worst, the seat cushion is the worst. I think it was just a fabric over a metal seat with minimalist of cushion. ATL to DOH leg was the worst (and the longest leg of the trip). Unless you have open seats next to you it would be a back breaking and painful trip. Seat comfort wise, I would rate Qatar as the worst. Luckily on the return leg (DOH-ATL) next two seats to mine was empty, so was able to stretch and sleep well. DOH-MAA or MAA-DOH seating was little better (think its a older plane; newer planes have worst seats) 5. The website was damn slow while accessing from overseas. Even in the US, at times the website hangs-up, freezes or spins often. 6. Food was ok -dinner and lunch but minimalistic; I didnt see any specific breakfast menu or any coffee served separately (was part of beverage option during lunch or dinner) 7. There was no alert, communication, notification, reminder of upcoming trip via email or text, etc. Many airlines does this very often but Qatar was totally silent on it (they did have my email during checkin). Not sure why.

DOH
DEL
Excellent 10.0

Very nice. Everything was great.

BKK
DOH
Excellent 10.0

the attendants were always on top of things. One of best overall flights ever.

LAX
DOH
Excellent 10.0

It was booked for my elderly parents and they were very pleased by the service they received.

NRT
DOH
Good 6.0

Seats are way uncomfortable and small

Fri, Feb 16
JFK
GBE
20h 10m
Sun, Mar 4
GBE
JFK
28h 20m
$1186
Trip: 17 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 1140 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
7.9
Entertainment
6.6
Food
7.1
JNB
LLW
Excellent 8.0

The crew was excellent and they were hospitable. Easy to approach

JNB
JFK
Okay 5.3

The entertainment systems were in poor working condition. Of the three seats we had, two screens didn't work and the one that did work didn't have sound. Would be ok if it wasn't a 15 hour flight!

JFK
JNB
Okay 5.6

Had an exit row! (which I paid for). Everything was on time.

See the title- IFE didn't work at my seat (and several others) which on a flight this long is unacceptable.

JNB
VFA
Mediocre 2.0

Flight was great overall

The flight was slightly late and made me miss an expensive excursion I had to forfeit and unable to re-book. I missed the highlight of my trip.

JNB
NBO
Excellent 10.0

Food, wine, service, seat, captain updates

Could have better in flight entertainment

Sun, Feb 18
EWR
GBE
34h 10m
Thu, Mar 1
GBE
EWR
35h 05m
Trip: 12 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1304 reviews
Boarding
7.0
Comfort
7.1
Crew
7.6
Entertainment
6.6
Food
6.6
JNB
ADD
Excellent 10.0

The plane is spacious lost of leg room

can improve on the food

ADD
CPT
Excellent 8.6

Brand New Aircraft

N/A

TLV
ADD
Mediocre 3.3

flight was 6 hours delayed

DXB
ADD
Good 7.0

Entertainment

Food

TLV
ADD
Okay 5.6

Served dinner

the seats however were quite tight and there was no electrical plug for charging.

Sat, Mar 17
SFO
GBE
36h 10m
Wed, Mar 21
GBE
SFO
33h 05m
$1221
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Nov 22
JFK
GBE
19h 55m
Sun, Dec 3
GBE
JFK
24h 45m
$1187
Trip: 12 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 1140 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
7.9
Entertainment
6.6
Food
7.1
CPT
JNB
Good 7.2

Quick flight, everything seemed to go smoothly.

Seats were not super comfortable, food wasn't great.

JNB
LHR
Okay 5.0

I’ve never been to a smooth South African Airways flight. Both on the way to South Africa and returning from there the entertainement system didn’t work.

JNB
HKG
Okay 5.3

Haven’t flown SAA in about 5 years and airline has not kept up with completion. Crew in this leg was very friendly but is really hit or miss on SAA.

Food was not very tasty No noise canceling headphones offered in business class, in fact headphones were very cheap plastic and only left audio channel works in chair. Seats were older and not very well maintained. Lots of play on controls. Would consider alternate route with layover next time I fly to HKG from JNB

JNB
JFK
Okay 5.3

The entertainment systems were in poor working condition. Of the three seats we had, two screens didn't work and the one that did work didn't have sound. Would be ok if it wasn't a 15 hour flight!

JFK
JNB
Excellent 8.0

The crew was nice, were so easy to talk to and they were so hospitable.

But I do not have appetite of boarding it again due to the rudeness that I was shown by those who were at the terminal 5. I was coming from Washington State. I boarded a flight from Washington to San Fransisco then from there to New York but none of these charged me the carry on bag. When I reached at New York they said your laws (south african airways) does not allow a person to have carry on bag and laptop bag. At this time I had already extra lagguage which I paid $200 and they told me to pay another $200 dollars for carry on bag. They were so rude to me they told me to leave the bag if I do not have money. I was stranded. I tried to tell them that I boarded two flight which they did not charge me. They said the flights has different laws. But when I was going to New York i used the same flight with carry on lagguge and my laptop bag. So I paid $400. When I entered the flight I was shocked to find that almost everyone had a carryon bag. I felt that they did that to me because I was black and they wanted to find advantage on me. I was so stressful because I had no where to go. I used Delta flight when i was coming to new york but I have never experienced this charges. Now international flight experiencing this horrible situation. . True paying $400 because I had carry on bag?? Am still stressful they took a lot to me. They did not gave me receipt. I asked them to give me receipt all what they were answering me was like "just go." I have never been in a such situation. That is why I said I do not have appetite of boarding South African airways again. Is it true that your laws doesn't allow people to have carryon luggage? If it is true why some customers had the carry on luggage?? my carry was small it was not 23 pounds. Am still feeling pain for what they did to me. I know the name of the woman who was rude. If you treat passengers like that, there will be no good. The complain customer.

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