Cons: "Duty free choice onboard"
Cons: "Toilets was’t in service for flight from Warsaw to Lviv"
Cons: "The entertainment system didn’t work at all the whole long haul flight"
Pros: "Service excellent"
Cons: "Late flight"
Pros: "Great crew, fantastic entertainment. Spacious leg room even in economy."
Pros: "The aircraft."
Cons: "First and last time on LOT!Boarding and flight crew rude, unhelpful. Flight late, no communication, no info at the gate. No standard communication, no info from the pilot during the flight. When the crew spoke in english or polish it was unclear. No help no info with connecting flight, missed it!"
Pros: "Crew were Great."
Cons: "Warsaw airport repeats Security screening. Redundant, I don’t know all the international airports, but I know there are others who don’t do this."
Pros: "Available seats"
Cons: "Didn’t like food and they didn’t give the ear set- glad I got my own"
Cons: "one hour delete,missed connecting flight,arrived in Katowice 3 hours late,missed transportation to Ostrava."
Pros: "I love Dreamliner windows"
Cons: "Flight was delayed"
Cons: "The boarding and flight were late"
Pros: "like the team .drinks.food.the gift . confort .place .slept very good . thank you very much for service"
Pros: "Legroom, Prompt arrival."
Cons: "The entertainment screen did not work well; I could not use it at all. That is very bad on a long flight."
Pros: "Food was ok"
Cons: "Horrible, lazy staff with attitude. Extremely uncomfortable seats, not working TVs , poor choice"
Cons: "Ear bud connector was broken"
Pros: "Food best airline food I have had in a long while."
Cons: "Checkin...they charged me 120USD for 2nd bag because my roll on was 3kg over. I then see all the carry on other people had was ridiculous. I got delayed by 30 odd hours 2 weeks ago by Lot airlines with no compensation, I then get charged extra 120...."
Cons: "Bad flight over all was delayed 3 times for no reason No one tells you anything"
Cons: ""beds" not as comfortable as British Air, Qantas or Air NZ, which are all we have to compare it to Grasp of English of crew not great. Choices of menu in Business limited, especially for those not eating pork or beef (again,not our experience on the above mentioned airlines) The requested vegetarian meal was the same for both dinner and breakfast, and consisted of the same plain cooked vegetables and fresh fruits only"
Pros: "Very professional crew ."
Cons: "Not applicable"
Cons: "Cramped plain; leg room no existing; on-board service mediocre at best! But I guess you get what you paid for...."
Cons: "Connecting flight in Warsaw was horrible. Warsaw airport is not prepared to help people that have little (1 hour) time to catch other flights. It's a nightmare."
Pros: "טיסה מהירה"
Cons: "יצא באיחור של 50 דקות"
Pros: "No way to reschedule if NOT STAYING FOR HOURS IN LINE"
Pros: "the flight attendants were very nice."
Cons: "the fact that my carry on bag was broken when we landed in Poland and no one from the staff took even a second to guide us about what can we do about it. the entertainment system was not good at all and the movie section was poor. our flight from TLV to Poland was canceled and they didn't know about it until 4 hours before the flight!!! Not sure I will fly with this airline again in the future."
Cons: "I didn't like that there was no Wifi, the seats were a bit small, and the connecting flight to moscow was only about 40 mins from the arrival, and we were delayed and I missed my connection. They should not plan connections this close."
Pros: "Flight on time, comfortable, accommodating service, good food."
Cons: "the crew wasn't so nice and helpful"
Pros: "The usual cramped travel but it was fine. Good movies"
Cons: "Somewhere Ipad disappeared from luggage we had checked."
Pros: "Everything was perfect. The best flight ever! Landing I didn’t even feel a thatched to the grand"
Pros: "Very narrow seats in Coach."
Cons: "Very uncomfortable."
Cons: "old aircraft enterrainment system didnt work food tray broken in many seats"
Pros: "Crew was very nice"
Cons: "Seat was broken and flight was delayed 45 min"
Pros: "boarding hour late all other ok."
Cons: "everything ok"
Cons: "NYC to Warsaw, the flight was 4 hours late no voucher for food. some got it some not. i lost the flight from Warsaw to Bucharest they put me on flight from Warsaw to Vienna that flight was late as well i got to Vienna and i ran to get the flight to Bucharest. i was very tired"
Pros: "Excellent flight attentive crew. Luggage handling super fast. Crew gave out some free extras to make up for the delay."
Cons: "Weather related delay not airline dependent"
Cons: "Delayed by 2.5 hrs"
Pros: "Smooth and easy boarding and deplaning"
Cons: "Charge for a glass of wine but not soft drinks which just about cost the same"
Cons: "The entire flight was cancelled. I didn't receive any notification from the airline prior to my arrival at the airport."
Pros: "Plane was 2 h deleyed but service and crew did exellent job."
Cons: "The cost to seat comfort was not in harmony."
Cons: "My flight was canceled after 4 hours of waiting . Poor communication in regards to it"
Pros: "Practically nothing"
Cons: "The flight was late and we missed our connecting flight delaying our trip."
Cons: "After spending almost $1,400 on my ticket to Poland, the last thing I would expect for such a long trip would be a broken seat that didn't recline. Being 6'7"in height and having the seat in front of me reclined I had to sit crouched for over 9hrs.When I informed the stewardess, not much concern was given and the alternative offered was worse because it was a middle seat with less space knowing that there were available seats in premium class. No effort was made to accommodate me knowing that the trip was long and sitting with my legs crouched could cause a health issue. A working seat is not a luxury, it's basic equipment that you expect to be functional not broken."
Pros: "787 is a great plane."
Cons: "No headsets were provided to the passengers for listening to movies. (Had to use my own.) Terrible that they charge you for advance seat flight choice."
Pros: "Cute flight attendant guy !☺️"
Cons: "Crying children every time. Took forever to take off because the wing was hit by lightning apparently ."
Pros: "The staff at Polish airline was great, very kind and helpfull!"
Pros: "Comfy seats, entertainment, 2 in flight meals and very attentive flight attendants. They also supply blankets, pillows and headsets. Very smooth flight from JFK into Warsaw."
Pros: "Direct from nyc to warsaw"
Cons: "Was unlucky and was seated in a row where TVs did not work. Staff just shrugged their shoulders..."