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I would prefer to fly with Japanese airlines over American ones. They have better food and service overall

I was too late to get onto this flight. Kayak shouldn't let you book a connecting international to domestic flight when flying ANA. Your domestic flight could be in a different terminal and you won't make it because you have to go through immigration and customs.

United Airlines crew members do not know how to deal with emergency situation that caused our flight delay. For example, they should have asked the maintenance or seat belt repair personnel to come and fix the seat belt while they were looking for a volunteer to book another flight.

I always take ANA because of the great service and overall experience.

Tokyo Haneda to transport was so bad too short time . and find out way to the gate was so bad. I almost missed flight. because confused. They need more great way tell us how to get there details

Entertainment and food is best. I love to use ana for a lots japanese movies…. Food was best

The organized check in , the delicious meals, in flight entertainment selection and most of all the friendliness of the flight attendants with prompt and personalized service..

First trip from Tulsa to Houston by air. It went by quickly. I watched half a movie and continued the rest on the next flight. Staff was considerate and helpful.

The crew was incredible. The pilots were so fantastic. The smoothest landing I’ve ever experienced.

The flight attendants are always fantastic. My only issue – and it was on my Haneda to Vancouver flight – same as my Vancouver to Osaka flight – I had a confirmed special meal and they had no record of it on board. I tried to confirm it with the gate agent in Fukuoka, where I initiated the day, because of the mess up a month ago, and she said that they can't confirm special meals. I'd have to see when I got on board.