Low season | January |
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High season | August |
Cheapest flight | $259 |
Coach seating is debilitating, neither my husband or I can walk the following day
Coach seating is debilitating, neither my husband or I can walk the following day
My husband is very tall and we generally fly Delta Comfort. We used our companion benefit, and our seats were coach and extremely uncomfortable........ horrid even
Great. Flight departed early and arrived early. Deplaning and baggage claim ww were quick.
Forced to check my bag which fit in carry on, boarded and then sat for over an hour waiting to take off with no explanation.
I actually received a notification from kayak on email but not one by text from Delta when my departure gait changed and I almost missed my flight
Extremely dosappoontined and frustrated. Refused entry to lounge in Detroit despite having Delta AMEX Reserve linked in MyDelta phone app as revommended and also having proof of account. No pillows were available for overnight flight to AMS and breakfast was not served in Delta Comfort.
I liked the screens in the seat headrest with movies to watch. I didn’t like being forced to check my carryon bag and being told there wasn’t room for my bag - when there were 5 bins sitting empty on takeoff. I didn’t like the “I don’t give a fig” attitude of the flight attendants and the delta gate attendants when I asked why they decided to put me out. They gave me a 1800 number to call but I can’t get a live person on the phone. Customer service is non existent. My business must not be that important to them.
Was unsure of this flight due to high winds in CVG from Hurricane Helene. Crew did a great job of getting us to CVG safely.
It was not in Delta's control, but when we landed, we ended up parking at the wrong gate, and so everyone was already ready to deplane and had their carryon bags, ready to leave. But we had to sit down and move to the proper gate. This process took over 30 minutes. Again, not Delta's fault - more so on the staff at JFK
More up to date movies and a live TV option like ESPN, Fox News or CNN. All they had were movies and Spotify Music and some games. Also, wifi on international flights isn't free for Skymiles members like on domestic flights via T-Mobile.
Overall a very pleasant flight. No significant issues on either flight. Amsterdam airport is very convenient for connecting
The IFE was quite old, but it worked fine and the content was good. The cabin crew were excellent and the food was as also very good
It’s chaotic at the bus stop outside of the airport because of the Uber meeting point. You need to be alert and look for the KLM bus which is not branded or labeled. Incorrect information was provided to go to gate 28, when in fact the bus was at gate 27. On the plus side the bus left early and arrived early to Ottawa.
Good experience, just i couldn’t connect me to the wifi
The whole trip was excellent. The only thing I would change is the temperature of the plane was a bit high which made it uncomfortable to sleep.
KLM is my favourite airline. Never ever let us down.Staff are first class.
The plane. Airbus A330-200. Comfortable for a 7-hour flight. Seats seemed to have more legroom. I was in row 17. Flight was operated by Delta but was better than expected.
It was operated by Delta. Boarding took a long time. How difficult can it be? Overall decent trip. Liked the Salt Lake City airport. Better option than Chicago for transfers.
Pretty bad. Food was awful. drinks were scarce, as if drinking an extra drink would ruin the airline. attendants were not very helpful. likely Dutch "directedness" (I cannot be bothered). Crammed flight. Entertainment in very minimal dosage. Almost all old movies and series with 1-3 episodes only. Very limited number of options available. Jesus!! it seems you need to bring your own entertainment these days even of flights that are 13 hrs long!! I would and I will avoid in the future!
The food from Lagos to Amsterdam was was very poor compared to AMS-YYZ
Waited for our plane from HNL so we didn't miss connection. AMAZING Service for that, then really clean plane. Nice airline attendants.
Was realllly smooth. It was delayed but we were well informed.
Seats are outdated. Entertainment relies on personal device. Boarding was delayed due to inaccurate passenger tracking, resulted in late arrival at Reno.
The free snack options are pretty pitiful for a 2.40h flight.
Excellent staff helping my 96 year old senior promptly with her oxygen needs
Good even though flight was delayed, the crew was prompt and efficient.
We had a 90 minute delay due to equipment failure that was detected just before we took off. United rebooked my connecting flight.
Everything was perfect except the pad at the top of the seat back. It pushes my head forward in a very uncomfortable position and it is not removable.
Everything was perfect except the pad at the top of the seat back. It pushes my head forward into a very uncomfortable position and it is not removable.
The crew and flight was amazing. I haven't flown United in years but plan to switch to you being my main airline
Connecting from Germany with not enough time to go thru TSA and security so many times. Kayak or whomever doesn’t leave you enough time between flights. I made it with 5 min before my zone was called. Too stressful
Staff very helpful. Seat comfortable. Food generous and pretty good.
Connection time and departure time were both changed to cause undue stree on older people who cant run through an airport
We were delayed so long that I missed the next flight. I should’ve arrived in Catania at 4 o’clock and arrived at 1 AM. The late departure was due to a water leak due to a dirty filter, according to the flight staff, and that seems like something that should’ve been taken care of before the flight. It’s too simple of a mechanical problem to make you miss the whole day.
Liked nothing. Rude staff. Incompetent crew and workers. Wont fly with again
Everything was fine except the landing. We were off loaded on the tarmac. Squished on busses then driven around for 20 minutes. Dropped at terminal B and needed to be at A so had to wait 20 min in another line to catch a bus then another 20 min wait in customs! How on earth were we to get to our connecting flights!? Not a great first trip with your airline or start of my vacation. The woman on the tarmac was rude too
Seats were very small and of poor quality. Service was good.
The seats were extremely uncomfortable. I spent €25 on internet and never gained access to it. A flight attendant told me she would file a complaint/report on my behalf but it put me in a very difficult situation.
I asked for antibacterial wipes three times and each time I was told they will bring it to me right away with nothing delivered. I finally went to the galley and was told you did not have it. In a post COVID world that is just wrong. The crew was very non compassionate to passengers asking basic questions about food. Very disappointing and makes me reconsider my routing for the future trips.
It was a very full flight, makes it harder for flight crew.
CVG to London was a good flight . Thank god the plane was not full . Seating was tighter than any international I’ve taken . We arrived in London 10 minutes early. Had it not been for handicap assistance I would have missed my connection. Had it not been for the extra 10 minutes because we landed early I would have missed my flight . 3 hours and 10 minutes from plane to plane as they were boarding when I arrived . None of that is the fault of British Air but the understaffed and confided security at LHR. Because of this I will never use British Air again unless I don’t land in London . Not the airlines fault but I never want to miss a flight because of the blunder in London . The worst I’ve ever encountered in international travel . Sorry British Air but your home needs better management.
Food made us sick for the rest of the day. Terrible passenger in front of me kept reclining and banging his seat, it hurt my knee multiple times. I kindly asked the attendant to intervene, she would not. Way too many sick people coughing on the flight without wearing a mask. Sick passengers should not be allowed to fly unless they wear a mask. I hope we don't get sick for our 2 week vacation
We didn’t flight with British Airways because the flight was cancelled at the last minute .
Flight delayed and we were forced to check our carryon bags which was huge inconvenience.
Very disappointed because we don’t get in advance the cancellation fly to Paris. By the way, we are still without luggage Bad experience
Could have done with a 2nd round of drinks even if it was only to distribute bottled water
Flight delay of 4 1/2 hours with no reason for over 3 hours. Missed our connection in Rome & had to pay for an additional flight.
The seats (upgraded exit row), were the last comfortable plane seats my wife or I have ever experienced. Too narrow to turn at all to find a sleeping position. Devoid of cushioning to the point of feeling the frame bars across both the seat and the back. It was extremely uncomfortable and neither of us slept on the red eye.
Lost luggage l try contact the airline no answer FILE REFERENCE# CHQBA10196/14 SEP24/ 1043 YEE JAMES FLIGHT/DATE - BA202/13SEP/BA666/14SEP NUMBER OF BAG - 1 TICKET NUMBER- BA219096982 COLOR/ TYPE - BLACK DUFFEL/ SPORT BAG TAG NUMBER - BA401690/
The second leg of my flight unexpectedly got canceled. I was stuck at the airport for the whole day and instead of flying out that morning I flew out in the evening. For some of my fellow passengers it was the second cancellation and their original flight was supposed to go out the day before. There was no reason given though getting rebooked was quick even though I would have preferred if I would have been on one of the earlier flights that day. Compensation was a £10 voucher for some food at the airport. I eventually arrived without further incident but but due to the cancellation, it was one of my more frustrating travels of my life.