Daily cleaning, installation of cabin HEPA filters on flights from Valparaiso to South Pacific
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Scores according to KAYAK customer reviews
Cons: "No beverages were available to even purchase!"
Cons: "It could have been cleaner. I wiped the arm rest with my disinfectant wipes and that arm rest was dirty! I wiped everything else around me. Not clean at all"
Pros: "Crew were exceptional!!! Organizing the passengers and make the arrangements to meet the requirements of social distance. Bravo!!!"
Cons: "Cookies had a very bad taste. Water was perfect!"
Pros: "My first time flying Alaska Airlines. Absolutely will be back. Comfortable, spacious seating. Staff was professional and friendly. Flight was seamless from beginning to end!"
Cons: "Excellent flight, no issues"
Pros: "Crew was nice and I was comfortable"
Cons: "Well on the way to Florida I had an entertainment screen that froze and in this flight the screen was blue needing maintenance so it was out of service too."
Cons: "Very close quarters, food was what you might expect - just ok, media /entertainment console not working and then we had the crying baby. Suggest priority boarding, go for additional leg room, bring your own media entertainment and purchase good noise cancelation headphones."
Cons: "No reason to delay a 55 minute flight to make it over 4 hours just for rain. Absolutely ridiculous and I will be calling and complaining to be compensated for my time."
Pros: "Great crew"
Cons: "Everything. It was loud, cramped, the crew was late. The flight was really late. It was all bad."
Pros: "The crew were very nice and helpful!"
Pros: "Nice comfortable plane"
Cons: "Takes to long to get off the ground but that really can’t be avoided... still left and arrived at destination on time"
Cons: "Awful, loud credit card sales pitch wine up children and another everyone in cabin for what seemed an eternity. Absolutely disgusting."
Pros: "As expected, on time, predictable"
Cons: "As expected, no empty seats, crowded."
Cons: "Jammed plane. At origin we were asked to check carry on at the gate to save overhead space. Bags never made the plane. We had our stubs but when we arrived at destination or at layover none was able to help. Bag tags had been removed at origin and bags were opened to determine who they belonged to. Plus wheelchair had armrest broken off."
Pros: "I specifically flew today to catch their Boeing 787 while it's on its test flights. New plane, obviously clean and great entertainment in seatback."
Pros: "The crew on this flight was excellent. Very respectful and kind in their answers."
Cons: "AA should really do something about their food selection as the cost of improving the food they can give economy class will not cost anymore than what they give now."
Pros: "Had to take three flights to get from Maine to California. All were on time or ahead of schedule. Flight attendants did exceptional work on each flight."
Cons: "My left ear still won’t clear but other than that nothing."
Pros: "Included drink and pretzels. Free carry on and seat."
Cons: "First of all, the line to check in was extremely long and the employees were rude. When I put my bags through the check out they stopped me and said I had to throw away my cologne because it was too large. However, on the Spirit Airlines I had no problem whatsoever. Will never fly with American Airlines again!"
Pros: "Awesome crew. Very pleasant people."
Cons: "2 hours late. Thanks ohare."
Cons: "How does a ground crew not know a plane is coming in late. How is there no one here for baggage. It's a joke."
Cons: "No other snack choice, just pretzel. Can we have some cookies?"
Pros: "Only thing I like we got here early."
Cons: "Rude flight attendants. No wifi or entertainment which was stated on the flight info and ticket"
Pros: "Ease of travel. Seamless boarding process."
Pros: "It was on time. I liked the head rests on the seats."
Pros: "I was under the weather and she was very very very helpful Mary and all AA flight attendants are great I will fly AA as often as I can because of Mary"
Cons: "Haven't made it to my final destination yet.."
Pros: "The staff was nice and the pilot tried his best to keep us informed."
Cons: "Flight was delayed by 50 minutes. Then once on the plane we were stuck sitting on the plane for hours. Didn’t end up landing in ATL until 1:45am. And then had to wait another 15-20min for them to open the door and bring the ramp to get off the plane. Horrible and exhausting experience!"
Pros: "I liked the easy boarding and exiting process. I liked the crew, they are all trained very well and seem to enjoy their jobs."
Cons: "A lot of the planes have not been updated and have poor comfort and entertainment. This is unfortunate, due to the price that we are paying for this travel."
Pros: "The seat pockets were decent, though I like when the magazines have their own designated slot behind the tray in addition to a pocket. Also good there were power outlets. I liked that they didn't skip row numbers, including 13. So if you're in row 22, for example, you know that's literally how many rows back you are."
Cons: "It took 25 minutes from when plane landed until it reached the gate. There was also apparently an issue with the auxiliary power -- the lights went out in back half of plane when we arrived at gate. I prefer having a screen behind each seat, rather than those attached to ceiling on this flight, so that the entertainment can be customized."
Pros: "Boarding was very efficient"
Cons: "Stewardess were not very friendly. Plane apparence inside was not updated needs overall refurbish Having to pay extra for 1st luggage and seat selection"
Pros: "I liked that you could watch TV and movies from your personal device without a charge."
Cons: "That the flight was delayed."
Pros: "Once again, another good and on time flight with American. I was once again surprised."
Cons: "Landing was ROUGH"
Cons: "Pretty much everything"
Pros: "Flight was quick, seamless, on-time, and comfortable. WiFi available. Arrived 10 minutes early. Recommend the shuttle because if you don't get one flight, they'll get you on the next. These days, the shuttle is more dependable than Amtrak."
Cons: "Would appreciate a USB port or an outlet."
Pros: "Rapid boarding. On time performance. Plane was reasonably clean."
Cons: "Seats were tight but OK for a 3 hr flight. AA allows first passengers to carry excessive carry-on forcing later boarding passengers to check everything."
Cons: "The sound did not work in my assigned seat. I could not watch any movies or partipate in any games."
Pros: "Speedy boarding"
Cons: "Unmotivated crew, uncomfortable seats."
Cons: "Boarding took forever and I'm a Premium passenger."
Pros: "I got to my flight with ease, my flight was on time and the pilot did an excellent job of taking off and a picture perfect landing . The attendants were quick to respond to my needs, ( I needed some trash thrown away and I had a request for coffee)"
Cons: "More space in coach. If there was a larger person next to me it would have been a different review"
Pros: "Everithing is excelent."
Pros: "The flight was cancelled on the runway on October 30, 2016. At times, someone within the ranks of this company needs to understand the experience and financial position of the average passenger. $12.00 voucher for dinner and breakfast in Panama city Panama is an example of being disconnected from the reality of that experience."
Pros: "It was very smooth once we were able to take off!"
Cons: "We were delayed in the plane almost an hour with no cool air. They had technical problems."
Cons: "Several consecutive issues delayed our start, then had a weather hold before we could descend. VERY crowded, got stuck with a window seat with a very large man next to me--better than B or D, at least."
Pros: "Good customer service but to be expected"
Cons: "Horrible bin space Sitting arrangement southwest has better system including free baggage"
Pros: "Pleasant crew, on time leaving, early arrival, smooth takeoff and landing."
Cons: "Didn't use entertainment."
Pros: "The pilot was awesome! I felt very safe, and he was personable. He was very communicative about our short delay on the runway and also about the storm that we were passing. Very nice crew as well!"
Pros: "Seats were comfortab"
Cons: "The flight attendants, could have been a bit friendlier"
Cons: "Delayed 2 times in CLT then delayed almost an hour in Sacramento because there was not a gate open when we landed"
Cons: "Took 2 hrs to get a drink after we took off. Need more help."
Pros: "Ground crew at VPS was very helpful during a long delay."
Cons: "Delayed ( four hours) because United, or whatever regional flyer they use, did not have a first officer to fly our plane to VPS. Of course, we missed the last flight back to Amarillo. Now, I’m missing a day of work. This flight is now costing me a fortune, as well."
Pros: "Have delay and cancel my flight to dca"
Pros: "With the amount of bad press that United has, I did not expect much. However, flight was on time, everybody was polite, movie selection was excellent (several classics, box office hits, comedies etc, they even appropriately put "Die hard" under Winter Wonderland), food was good and salted caramel ice cream for dessert was a very nice touch."
Cons: "Tiny seats. My God, would it hurt to have TWO arm rests? I ended up sitting for 8h crooked to the right, just to avoid touching the guy beside me."
Pros: "We arrived on time despite leaving 45 minutes late"
Cons: "LAX now buses people to the planes. We stood on the bus for 45 minutes and then drove for 10 minutes on an active taxi way. The crew for united just does not seem motivated anymore on any flight. Even in first class we were offered water only 2 on a 5 hour flight. The crew just sat in the front and looked at their phones. The food made me sick for two days - so it is better to just not eat it and bring your own. It is sad as I united used to be a great airline and now they just seem to focus on what new fee they can charge."
Pros: "The app promoted me to check in on my phone and would not allow me to check in. So I assumed the time on the ticket would be my boarding time. I was late for my flight."
Pros: "Short sweet, hard to beat!"
Pros: "Was offered complimentary food item and I am not sure why, perhaps my Star Alliance Gold status?"
Cons: "Boeing 777 economy seating is tighter with new seating configuration."
Cons: "no electricity outlets"
Pros: "The time between boarding and departure was limited."
Cons: "It was hot and the pilot sped up through turbulence to land on time. The wind was too rough to fly fast through, I almost needed the "barf bag"."
Pros: "The crew was great."
Cons: "The seats are very hard making a 3+ hour flight pretty uncomfortable."
Pros: "The flight was short and sweet. However, the customer service rep checking me in at Logan could have been much more friendly. I was bringing my parents lobster from Maine, and I ended up having to check my box of lobster. I have a United Explorer card and a Chase Sapphire Preferred card and I was juggling my luggage and had to sit my money clip wallet on the counter. Since I had cash in my wallet, the customer service rep abruptly told me, “we don’t accept cash.” I have been flying for most of my life and I know that you have to pay for baggage fees with a credit card. This interaction was disappointing to say the least."
Cons: "No beverage service."
Cons: "It was united airlines not ana airlines"
Pros: "When they removed the crazy man sitting next to me and we deplaned"
Pros: "The Denver airport is nice."
Cons: "United made our first flight late by not having equipment together, so we run through the Denver airport over a distance of 30+ gates only to find our next flight had left 3 minutes prior. The woman at the desk said, can't help you, go to the help desk. At the help desk they never said sorry, just rebooked us for a flight leaving 6.5 hoursgot later. Here are some food vouchers (which don't work at all of the food places in the airport). Have a good day."
Pros: "The free movies and tv shows on flight back. The snacks and free beverages."
Cons: "My baggage was lost"
Pros: "The atención!! Was really good"
Cons: "No entertainment"
Pros: "WIFI allowed access to imessage"
Cons: ""Free" movies and TV didn't work"
Cons: "It was an hour late."
Cons: "I don't like this trip at all, when my mom arrive to make her check on they charge her 25 dolares for her firs baggage, when it was always free, it is not about he money it is about they didn't tell when you buy the ticket and she is 70 years old, she just have with her the necessary thats why I pay for her trip"
Cons: "2hrs late"
Pros: "A seat assignment"
Cons: "A full flight late taxiing and baggage fees"
Pros: "On time, friendly etc"
Pros: "Flew to Austin instead of Houston because of weather. Then flew to Houston after 4 hours chilling on a plane in Austin!"
Cons: "Flight missed and now sitting here in an empty airport waiting for my next day flight at 650PM. Btw all local hotels are booked. Thank you United for stranding an active duty Soldier!"
Pros: "The actual flight from FLL to SFO was uneventful. The pilot was kind enough to point out when we were about to fly over the Grand Canyon which I appreciated."
Cons: "Upon landing at SFO our plane waited on the tarmac for over an hour. Several passengers missed their connecting flights. We were given no good explanation for the wait."
Pros: "Flight was ahead of schedule."
Cons: "No free entertainment, everything possible is a paid extra. The outbound segment of this flight was over 2 hours late with drinks service that took over 2 hours to complete their first run - completely incompetent. Avoid United, especially now."
Pros: "Wifi at DEN airport"
Cons: "Old aircraft; disengaged crew members; rude people around; 2 hours delay; poor snacks"
Pros: "Some of the people I dealt with were nice. All of the flight attendants and pilots were nice."
Cons: "United only had one person working to check people in, and due to a lady with 8+ bags that the only agent had to take 20+ minutes with (while the line stacked up behind us), we ended up missing the first leg of our flight. Told us our bags would be checked all the way through, and they weren't. Checked bag got lost on the way back (again, due to misinformation from United on whether our bag would be checked all the way through), and when we got them back they had obviously been rooted through, with no note left by TSA. I fly often, and this was one of the worst flying experiences of my life."
Pros: "Handicapped assistance was great. Our connections at from between flights was 35 minutes. We had to go from terminal B to C by wheelchair for my Dad then by electric cart to get to our next gate. We barely made it. They were boarding when we got to the gate. On our flight to our destination we were given the wrong gate and terminal. We actually were supposed to go from terminal E to B at opposite ends of the airport. We missed our connectio and had to be teschuled 6 hrs later. Then that flight was cancelled and we had to pay for a hotel and missed a whole day of our trip. These connections were paired by United no by individual choice. IAH is a very difficult airport to travel through. I won't fly United again!"
Pros: "Even though I change my date of flight everything was good, very good customer service100 percent."
Pros: "The price was excellent considering it was a last minute purchase"
Cons: "There could be courtesy boarding for military members."
Pros: "the crew on the plane was pleasant and helpful. the pilot was very nice as well with made the flight smooth and delightful"
Cons: "we were not able to check in at the kiosk, it was saying that we need further assistance but wasn't giving any reason, nobody could help us with it. we were directed to different stands 3 times were people would just tell us they don't know what to do. the lines everywhere were extremely long with only 1 person working, the lady came up to the line at some point and stating assisting people in line starting from the back end of the line. That was very frustrating. she finally got to us, asked us to come up to the kiosk with her, wasn't been able to help us and then put us back in the end of the line! The lady who was able to help us in the end just said "it was just disconnected." I have no idea what it means but considering that on our way in we had to be on "standby" because the flight was overbooked. the total impressing from United is very poor."
Cons: "which is that in almost 4 hours of flight soda and water and apart from that they charge 25 dollars for the only luggage you carry, no thanks for here no more"
Pros: "Nothing terrible I've had better!"
Pros: "We ran from customs to our gate with 7 minutes to spare."
Cons: "My seat belt appeared to be on the verge of fraying. Too bad we would have to pay for entertainment. It was free on the international flight. The seats were old, narrow and did not have much padding."
Pros: "Everything except food"
Cons: "Food in seating"
Cons: "When asked if we would volunteer to give our seats away if they were needed we said yes, only to be told last minute that we would need to board and that our original seats were taken which in turn caused us to fly both legs of the trip seated apart from each other."
Cons: "Last take off caused me to to miss my connection and they had to reroute me through an additional airport."
Pros: "The flight itself was fast"
Cons: "That my flight was uncertain eventhough I had booked weeks before hand."
Cons: "I was a little disappointed that I was unable to finish my movie on the first flight. And when I tried to finish it on the connecting flight, my movie was not among those listed. :("
Cons: "Had to pay if you wanted to watch regular tv."
Pros: "The flight attendant was cheerful."
Cons: "Logistics. Please figure out how to board a plane on time and have a gate available upon arrival. Neither of these happened for this flight."
Pros: "The seats were more confortable. They could be a bit taller for head room but space between seats and the width of seats were very comfortable."
Cons: "The crew seemed very unpleasant. The guy (head crew) was very rude. When asking us to do things he just said it with a tone that was very unneeded. You could tell he didn't want to be there. The lady flight artendant was nice just facially her expressions make her look stand off ish. They talked about passengers to each other in the aisle ways and made comments that "they've talk to this lady each several times and she's not listening". Seemed like private conversation they could try and have."
Pros: "I was happy to find a straight flight to Houston"
Cons: "They didn't call for infant in arms they just started boarding after anyone other diablitie me boarder. I really need that extra time to get situated, get my son out of the stroller and not be stuck trying to squeeze down the small aisles with him and waiting for others to get seated. The seats were tiny and I had to wait about 20mins after we unloaded for my stroller. Traveling with a small child is hard as it is but the circumstances made it even harder"
Pros: "All was fine. Nice, friendly staff. Plane had more leg room than most. I did not use any entertainment so can't say."
Cons: "The mix of whatever cracker things you give out. They are virtually tasteless. Pretzels or peanuts or cookies would be much better."
Pros: "Safe flight"
Cons: "Better service would be nice"
Cons: "the flight was cancelled and I was not notified ever after checking the flight status on the united app"
Pros: "Getting off the plane!"
Cons: "Both planes were late, stewardess was extremely rude. My son was having an emergency heart surgery and I literally would have made the 15hr drive faster. Thanks for nothing"
Airlines flying from Valparaiso to South Pacific have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Valparaiso to South Pacific
Masks required on board, masks provided on flights from Valparaiso to South Pacific
Social distancing seating
Middle seats unavailable to book on flights from Valparaiso to South Pacific
Testing for antibodies, testing for symptoms for flights from Valparaiso to South Pacific
Waiving of change fees. Search flexible flights from Valparaiso to South Pacific