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Pros: "The way they load the aircraft from the rear for covid safety precautions."
Cons: "The availability to switch my ticket to an earlier flight to avoid a 5 hour layover."

Pros: "Nothing."
Cons: "Extremely frustrated. Upon booking my ticket, I was told it wouldn’t be a full flight. At no point did u receive any information alerting me that it was going to be a full flight. I was extremely uncomfortable due to COVID."

Pros: "Most of the crew was great with the exception of curbside check-in in Denver."
Cons: "Curbside needs to stop chasing cash tips and do their jobs. If they focused on that tips would be easy to come by. The curbside attendant that took my bag didn’t even bother to check my id. He asked me my name and asked where my destination was. I told him Cincinnati as a layover then LaGuardia where he said that was wrong. He then proceeded to print a boarding pass that wasn’t mine and load my bag into the conveyor. Not 5 mins go by when I realize what happened I wound up having to go to special services to rectify the situation. Which ultimately consisted of me waiting another hour in LaGuardia to get my bag. Please delta have these curbside handlers actually want to do their job and stop chasing cash tips."

Cons: "Seats are tiny"

Pros: "Almost as soon as we finished taking off, we were landing. A one-hour trip doesn't let you really love or hate anything."

Pros: "Crew was great, seats were comfy and the entertainment options were good."
Cons: "Flight was delayed but it happens."

Pros: "I love all the complementary stuff on flight"
Cons: "Better ear buds"

Pros: "Crew was very friendly and efficient. Flight was pretty smooth."
Cons: "On time departure would have been nice. 2.5 hours late."

Cons: "Crew was not very friendly or helpful. Not even a drink service on this flight. Atlanta is over crowded and always a problem. Couldn’t avoid it this time."

Pros: "Flight was short"
Cons: "My seat didn’t have a window. The woman who booked it told me there was limited recline, THERE WAS NO RECLINE, and she left out there is no window even though she asked me if I wanted window or isle and I chose window. I felt like I was in a closet. Landing was incredibly harsh."

Pros: "The flight crew was great. Very friendly and efficient and there were free snacks with the comfort + seating with Delta. It’s airplane seating so it is what it is but I was not uncomfortable."
Cons: "I’m not sure everything was really great."

Pros: "Ryan was great! Very nice and professional, would love to see him on a future flight."

Pros: "Crew was friendly"
Cons: "An hour and a half late, terrible communication about scheduling"

Pros: "Seating lacked the ability to recline in any way. There were no snacks or drinks whatsoever"
Cons: "The seats could recline. On a top tier airline I expect comfortable seating that declines for the price"

Cons: "Being on time. First it was a problem with the plane but that was fixed quickly. Then it was something about de-icing the plane which took over 40mins which made my son and I miss our connecting flight. The weather didn’t just happen. They should have been prepared."

Pros: "Cincinnati airport was clean and efficient"
Cons: "MCO airport gate was a mess and did not have easy access to charge phones."

Cons: "Terrible landing"

Pros: "Food and entertainment were non-existent since the flights were so short and on smaller jets.....so I guess 1star isn't really fair, but there was no option for N/A Flight attendants were friendly. VPS-ATL lead attendant was very sweet to a passenger in front of us who was on her first flight alone with her child to go to her fathers funeral in the Philippines. She also thanked a soldier for her service. Love these little touches."
Cons: "I'm so used to the nice screens with free tv games and flight tracker and really missed that on this trip. I'm glad I decided not to pay to upgrade to comfort + this trip for the first time in a long time."

Pros: "Wonderful service. Staff was attentive and helpful. Flight was great. I got to watch a couple movies and was able to retrieve my oversized luggage easily and even quickly. Thank you, Delta!"
Cons: "I’m not a seasoned traveler and packed some needed items for our home out-of-state in an oversized bag. That bag ended up costing me $200 extra at check-in. I could’ve Fed-ex’d for cheaper or put into two separate bags for cheaper. Then, my flight was delayed an hour."

Pros: "Same"

Pros: "Nice updates"

Cons: "There was a LOT of turbulence and the landing was a rough one too. Plane was cramped with very little leg room and my seat back was broken."

Pros: "Nothing."
Cons: "This is the second flight in a row in which Delta has either cancelled or rescheduled my flight at the last minute. Last time I was stranded in the Atlanta airport overnight waiting literally all night for them to return my luggage (which never came, and then was late even to my final destination). I will not be using Delta in the future."

Pros: "Nice big plane."

Cons: "Delta allowed flights with empty seats going to the same destination to take off without trying to fill them w passengers who were delayed on other flights. Our flight was delayed more than three hours, and it’s a shame that some folks could have been accommodated on that flight but were not."

Pros: "flight attendants"
Cons: "As soon as we all were boarded we where told there was a mechanical issue. Sat on the boarded cramped flight for 2 hours until issue was fixed. If there was a mechanical issue then the plane should’ve not been boarded until it was fixed. Much rather have waited in lobby for 2 hours than on a plane with no food and water. Or at least alllowed us to deboard while issues where resolved."

Pros: "Quick boarding. Nice crew. No food or entertainment so I couldn't rate those. N/A should be a choice"

Pros: "Service vey Good. Nice choices. Comfort seating very nice"
Cons: "WiFi awful. Useless."

Pros: "The LGA team did great in difficult situation"

Pros: "The gate agent and cabin crew handled passenger's misery with friendly grace and professionalism. Also, it was an old plane and so the seats, even in coach, were comfortable."
Cons: "Plane was around 45 minutes late in arriving at our Minneapolis gate. Flight was further delayed by something (unspecified) being "frozen." WORST part was that the temperature in the seating area at the gate was horribly cold. Departing passengers at a neighboring gate were bound for Fargo and sat with their parkas on and with parka hoods up. We Houston-bound had packed our coats & boots and were shivering. Then when we finally boarded the crew announced that the plane's water system was broken and so we would have no hot coffee or hot tea or hot anything. No water, also and obviously, in the restroom sink. But sani-wipes were provided in the sink basin."

Cons: "Sat on the plane on the tarmac for over an hour in the cold..."

Cons: "They lost my bag."

Pros: "Very efficient boarding; crew had the foresight to ask for travelers to gate-check their bags due to a full flight and that saved a lot of boarding time and hassle."
Cons: "The seats on this aircraft looked like that had a 2-2 configuration; it's now 3-2 making it pretty cramped in Coach."

Pros: "Compared to previous flight - this was so much better with upgrade to first class and extra space."

Pros: "quick trip, no problems"

Pros: "Everything about it was excellent, which is saying a lot for a guy who travels a lot."
Cons: "I realize that a flight attendant is there ultimately for safety reasons, but one of the three was particularly brusque in her interaction."

Pros: "Professionalism"

Cons: "sitting on the runway for over 3 hours without any water, snacks, or even video entertainment screens or outlets to charge phones"

Pros: "Food was not offered on a short flight, the one star does not mean bad. There was no other option same for entertainment"

Pros: "Comfy seats"
Cons: "No earphones available. I had forgotten mine but crew stated that none had been put on the flight. Lunch was served but no snacks later as is usual on an almost 4 hr flight. I always fly First Class for the extra room and perks of crew service. Crew spent most time in galley chatting. Not a bad flight by any means but I guess I have been spoiled by superior service on all of my other weekly Delta flights."

Cons: "Delta doesn't manage their flight schedules and personnel with backup or standby crew in order to assist whenever there are delays across domestic flights. The plane was late to arrive at the gate and we were also told that while the pilot was ready to take off, we couldn't leave because we were waiting for a flight attendant to land from Pittsburgh (we were in La Guardia airport in NYC). delta would rather I convenience the flyer instead of hiring more personnel or figuring out standby or backup plans for delayed flights."

Pros: "John at Destin/Fort Walton Beach airport (VPS)was excellent! Helped us overcome some problems & get us seated. All worked fine from there."
Cons: "No problems"

Pros: "Sitting in the exit row (52H) gave me lots of space and the temperature was great."
Cons: "My original flt KE018 on 03Apr17 was a different story; had adequate space, but the temperature was warm making it uncomfortable to sleep during the 13 hour flight. Unfortunately, the A-380 does not have manual overhead air vents."

Cons: "All the people I encountered who worked for delta were rude. I understand having a bad day, but everyone on two flights and 3 airports? Ive never seen a group of people be so unhappy about having a job. Will not fly delta again."

Pros: "Got delayed due to the computer shutdown"

Pros: "Very clean aircrafts"
Cons: "Don't like how you have to pay extra to pick your seat. This is something that budget airlines usually do, so I was surprised Delta did this. I was unable to sit with my boyfriend, because we elected not to pay additional fees to pick our seats, yet there were many open seats on our plane. I would choose United over Delta, as they don't force you to pay extra to sit with those you are traveling with."

Pros: "Delta always has a nice professional crew. We were served within a reasonable time and I felt comfortable the whole flight."
Cons: "The pressure is the cabin with really bothering me. I've flown several times and never had the pressure to bother me but it was really hurting my head."

Pros: "That it ended!"
Cons: "5 hours in the air. Not the fault of Delta."

Pros: "Friendly, friendly, friendly."

Pros: "Crew was nice and I was comfortable"
Cons: "Well on the way to Florida I had an entertainment screen that froze and in this flight the screen was blue needing maintenance so it was out of service too."

Pros: "The crew were very nice and helpful!"

Pros: "Nothing"
Cons: "Everything"

Cons: "it was cancelled "mechanical" sure heard that one before"

Cons: "Wifi was spotty at best. No charging options"

Pros: "They were so helpful as we checked in and checked our bags! :)"

Cons: "Their customer service was no help and didn't know why. So o scrambled to buy a last minute ticket home from the Netherlands."

Pros: "Excellent staff"
Cons: "Nothing"

Pros: "Food and entertainment was excellent"
Cons: "One checked bag was delayed in arrival"

Pros: "Snacks"

Pros: "New entertainment system"

Pros: "The staff was nice and friendly"

Cons: "Delay seats."

Pros: "Everything was great. I didn't have any food or drink. I slept the whole way to Dallas"

Cons: "Maintenance problems, late departures, uncomfortable airlines"

Pros: "Departure gate was clean"
Cons: "Coffee maker broken and gate not available whe we arrived. Waited more than 30 min on the tarmac"

Cons: "Cero entretaintment"

Cons: "If media is not working, at least offer complimentary wifi. You'd expect that type of service at a restaurant or...literally anywhere you put your money."

Pros: "All good"
Cons: "No entertainment without paying"

Pros: "Got to my destination without any delays"
Cons: "I booked a window seat and sat by a wall instead with no window. Seats were very cramped."

Cons: "The aircraft was extremely too hot"

Pros: "That's it."

Pros: "Smooth and quick"

Pros: "Everything ran on time, which was surprising because I've heard horror stories, but I was surprised. Would definitely fly again."
Cons: "The landing was ROUGH!"

Cons: "This boarding by groups is inefficient."

Cons: "My seat was broken and wouldn't recline very much at all."

Pros: "Used system wide upgrade to 1st class. Excellent service"
Cons: "bumpy ride"

Pros: "They moved me to a seat of my choice because I was in a middle seat with a infant."
Cons: "Nothing in particular"

Cons: "Seats are uncomfortable and inadequate for a comfortable ride."

Cons: "They run out of food in Business Class. Service was the same as in coach."

Pros: "Smooth - trouble free - calm process"

Cons: "Not enough staff at the airport to check in all passengers for early departures"

Pros: "All good"

Pros: "Assigned seating, snacks, touch screen media feature."
Cons: "Staff could have been more friendly."

Pros: "Quick and fast. Slept through the landing and woke up to everyone gone and was in a rush to get out, but forgot my phone and passport, and I asked about it they went back there and looked for it for me and got it back. Over all good experience."
Cons: "Wish they offered water, but since it was short it made sense."

Cons: "Holding pattern over Dallas for 45 minutes."

Pros: "I was treated in a professional fashion"
Cons: "I don't think it is right for the airlines to have any passenger seating in such a tight space."

Pros: "The seating was good."
Cons: "Even though the weather caused issues, i felt that we were treated poorly. I wound up having to sleep in an airport. Never had to do that before. There was no empathy for our situation whatsoever."

Pros: "Seat configurations"
Cons: "Movies inflight entertainment outdated"

Pros: "I am going to miss the old MD80's when they are gone."

Pros: "Seats, food was okay, personal tv was very nice and complementary wine was a plus!"
Cons: "Food could be improved. Sleep masks would be awesome as well."

Pros: "Ease of check in"

Pros: "Getting through security was a lot better than I thought. Also, I had plenty of room and the overall ride was smooth."
Cons: "I just wish that there was a little more room and easier ways to earn miles and entry into the lounge."

Pros: "We had a very pleasant staff!"

Cons: "Delays, attitudes, and fees"

Pros: "Food and drink"
Cons: "Seats hurt after s while"

Pros: "I loved getting up close and personal with others."
Cons: "I didn't like being stuck in a window seat next to two oversized passengers. The person in the isle announced to the middle seat that " I'm giving you notice that I need all of my seat". So the middle seat took up part of my seat, and I feel cheated, because I couldn't use all that I paid for."

Pros: "On time, upgraded at Dallas"

Cons: "There was no food or entertainment and the seats were old and uncomfortable and it was ridiculously cold"

Pros: "Got there safe"
Cons: "We were cattle attendants cowboys"

Cons: "An out delayed with one update from the pilot. Sitting on the tarmac with no AC for an hour."

Pros: "Everything"
Cons: "Not much"

Pros: "Great job."

Cons: "Food"

Pros: "Everything"
Cons: "Cleaner lavatories"

Pros: "Spacious seats"
Cons: "Better wheelchair services. Fended for ourselves."

Pros: "The gate agent in IAH was efficient and kept cerybody informed of boarding procedures in a professional but lighthearted manner."
Cons: "Can’t think of a thing. The plane was on time, service as great. Seats were comfy enough. Good job United!!"

Cons: "Lack of announcements and proper information when gate changes."

Pros: "Not much to like. The flight was okay."
Cons: "Not having free Wi-Fi and sound on the entertainment.I We could have been offered complimentary snacks as well with the beverage."

Cons: "Fairly lady attendants."

Cons: "Baggage issues!"

Pros: "Cordial airline."

Pros: "When they removed the crazy man sitting next to me and we deplaned"

Cons: "Plane delayed due to maintenance at the hub airport of Newark and no gates upon arrival in DFW at midnight."

Cons: "I was allowed only 1 bag to carry on when both my bag & purse would have clearly fit underneath the seat in front of me. Makes no sense. Also other airlines don't require you to check in at the counter if you're not checking a bag. Why would United want all passengers at their ticket counter or kiosk? Ridiculous!"

Pros: "We arrived on time"
Cons: "The ticket clerk up charged me stating that my carry on was over weight and insisted the bag be checked. When I inquired why, the ticketing agent became indifferent stating that they would not issue a boarding pass because they were not dealing with questions. Had to pay and pacify the agents rudeness or be denied a pass. What happened to this airline?"

Cons: "The seating is cramped but to be expected in coach. No big deal."

Cons: "Food service"

Pros: "United sucks Erik Balodis Bahrainseabee@gmail.com Please contact me"
Cons: "United sucks Erik Balodis Bahrainseabee@gmail.com Please contact me"

Pros: "Arriving safely."

Pros: "First time but I like it"
Cons: "Good experience"

Pros: "Had space on plane nice staff"
Cons: "Still price on wifi and snacks"

Pros: "The price was excellent considering it was a last minute purchase"
Cons: "There could be courtesy boarding for military members."

Cons: "It's delay I'm still here in denver"

Pros: "All around great service for everyone"

Cons: "The trip was fine. No complaints."

Cons: "Service"

Pros: "Boarding and overhead space was good."
Cons: "Too hot."

Pros: "I am Brenda Crooks, Zachary's mom. I am the one that actually took the trip. I went to Connecticut to see my son, Samuel, get his white coat for medical school. I will never forget my experience in Newark, New Jersey. I met a wonderful woman named Yevette who checked in my luggage. She is to be commended on going above and beyond the call of duty. I don't know her last name. She knew I was very upset because I was leaving my 22 year old baby in Connecticut. She sympathized and comforted me. She put her arms around me and assured me that everything was going to be alright. She is a wonderful woman with a big heart. She is the true meaning of a lady. I will never forget her and thank her so very much for being so gracious and kind to me."

Pros: "Direct tv in united codeshare flt"

Pros: "Everything went like clockwork, the announcements, the boarding, the take off, the landing and the on time arrival. This trip was an example of how things should go."

Cons: "Last take off caused me to to miss my connection and they had to reroute me through an additional airport."

Pros: "It was nice"

Pros: "Everything was great"
Cons: "No complaints"

Cons: "Paid for first class, didn't get offered dinner"

Pros: "Loved the amenities."

Pros: "Great stewardess"

Pros: "Spacious!"

Pros: "Good level of standard service. Finding the personnel are getting better in their individual service. Understand their job is difficult but a positive attitude can make everyone's situation better. Keep working toward better. Seeing the improvement is encouraging. Really like the improved cleanliness of the aircraft. Great job getting the aircraft boarded -- we were ready ahead of time and pushed back early!!!!!"
Cons: "Nothing worth mentioning. That is a plus."

Pros: "Same as above"

Pros: "Overall service."
Cons: "Impolite Lady Gate Agent."

Pros: "Great service"

Pros: "The boarding process was excellent, smooth, orderly and expedient."
Cons: "The stewardess unassuming behavior."

Pros: "Everything went smoothly"

Pros: "Very " Seamless" service. A really enjoyable experience."

Cons: "Dirty plane"

Pros: "On time and early for the second"

Pros: "We arrived almost an hour early! I didn't know that was possible!"

Pros: "On time."

Pros: "As a first time flyer I was beyond nervous. But the more time I spend at the airport and the closer the departure time came about my nerves where relaxed by friendly staff and great conditions"