There could have been better spacing of the passengers, it was crowded in some parts of the plane then other while rows were empty
Friendly flight attendants and gate agents. Very clean plane and food was good!
Plane took off on time and I had the whole row to myself!
This was an amazing flight. The crew was great. The service was great. The food provided was great.
Unfortunately, there has been a boarding and departure delay. However, as usual, the flight arrived earlier than the scheduled. There has been a turbulence in-between, it’s unavoidable. I couldn’t complain them.
Not many people, so you can lay down on two seats
The flight was on time and very quick, as expected, but the leg room isn't great in coach seats.
Flight delayed going to Korea. No free WiFi. Other than that everything else is were good. I would love to fly with Korea airline again
Best service I’ve ever had Flight attendants are nicely dressed and look very professional
Just a typical domestic poor flight nothing more. There is no food choices in such a flight. Crew doesn't really care if you are on-board or not
Two hours delayed departure ! Lost one of our luggage! Two days later found the luggage, again waiting for more than two hours to get the lost luggage because locked at other airline office.
Hainan Airlines was amongst the best. It's sad to see her becoming just mediocre. I recommended her as outstanding. I won't recommend her again.
Such amazing service! Wonderful flight attendants who actually care about the passengers and go out of their way to make our journey easier!!
They asked how much cash i have . I said no cash they said bring cash from atm . Why they even care about my cash.
Flight was scheduled to depart at 1210 hrs. It was delayed 1 hour 20 minutes (maybe for air traffic control reasons). The seats were worn out and very uncomfortable. Lunch was typical for airline. Flight free were friendly.