Find cheap flights from Venice to Texas

Pros: Comfort
Cons: veg food was mostly repeated in all the meals, didn't track who is vegetarian, so ran out of veg food. Pizza wasn't great.

Pros: The crew was really good, even the food was nice
Cons: I think the economy class seating could be better & even the ticket prices could be reduced a bit

Pros: Friendly crew, extra legroom, great entertainment options.

Pros: Seat was okay, even when multiple exit row seats were available they would not give it to passengers as they had 500 Dirhams charge on them. Qatar had no such policy when I travelled there two weeks ago they happily let us use the exit row when no one was seated there
Cons: Seat was okay, even when multiple exit row seats were available they would not give it to passengers as they had 500 Dirhams charge on them. Qatar had no such policy when I travelled there two weeks ago they happily let us use the exit row when no one was seated there

Pros: The cabin crew worked hard and were extremely professional and friendly. they are to be commended for this!

Pros: Food comfort
Cons: Nothing

Cons: poor service . Unresponsive cabin crew

Pros: Personnel were friendly and helpful!
Cons: The food far too spicy and was unable to eat it!! Sat by someone who should have had two seats instead of one. Thus a very uncomfortable flight.

Pros: Food, Service, entertainment

Pros: Smooth flight
Cons: The food

Pros: Both ways there was no food of preference. Preferred juices are short. Especiallyif you are tired and want to sleep on their food serving time, you don't get any till next serving even if you are hungry. I woke and informed the team that I would collect later, but they claim empty and gave No way the entertainment is updated to the latest titles. Have 7/8 months old movies listed.
Cons: Carry more food and screw sone new movies.

Pros: some new movies
Cons: Crew was very unprofessional, they need lots of training. Emirates should hire people who can handle english language properly No proper service of food or drinks ... they had all like beer, wines , spirits.. but the crew was not offering anything

Pros: Nothing
Cons: No proper service of food or drinks. Never asked if we need any drinks like spirits. Mainly dissatisfied with food and drinks. Crew was not professional, their English was not good .. very hard to understand . they handled everything in hurry Always got response that non veg is over.

Pros: Service, atmosphere
Cons: 1st food was same as it was from Karachi to Dubai

Pros: Everything is really amazing about UAE, service, amenities, entertainment options, leg room.
Cons: Before the plan even took off for our 14+ hour flight I could tell the seat was uncomfortable, and it was going to be an issue. I don't know why this would be overlooked, as everything else was best in class, but it made for a fairly uncomfortable experience.

Pros: Service and Wi-Fi
Cons: Brussel sprouts were total mush

Cons: Flight change

Pros: Nothing. Bad crew.
Cons: No option for vegetarian food on the menu. I had booked vegetarian meal option when I booked tickets, but by the time they got to my seat, I was told there is no more veggie meal left.. it happened with both dinner and breakfast. I asked the flight attendant to substitute some fruits for the egg, so that I can eat something. They said at 30000 feet altitude, the options were limited. I told him, so are my options limited, and running out of veggie food is not my problem, when I had booked veggie meal at 30000 feet and a flight duration of 16 hours. The attitude of one flight attendant "Ahmed" was horrible. He was never helpful, mean to passengers and would not offer any solution to any problem... I was travelling with an infant, and he refused to fill a bottle of water to prepare milk, and said that I had to wait until they finished their ongoing service..

Pros: Business class entertainment and comfort very good.
Cons: Service was very bad. I had to get up to go get drinks and rarely saw the steward.

Pros: Better crew working this leg of the journey.
Cons: Food was horrific.

Pros: Food and crew were great
Cons: Entertainment was horrible...it was connected for the first 2 hours only then got disconnected for the whole flight duration...I couldn’t watch any movie, tv show, music, live tv, and the crew tried to reset the screen several times with no success, then it worked again in the last hour...I travelled on business class and paid the extra charge for better service

Pros: Overall experiance.
Cons: Nothing

Pros: Crew, food, entertainment
Cons: 1 hr delay with take-off due to security check of all carry-on baggage from a passenger leaving the plane

Cons: Boarding of gate A20 location in Dubai

Pros: Boarding logistics and flight timing were good. Being on time was a big plus. Personnel demeanour was good.
Cons: Food (lunch/dinner) served was stale. I, as a vegetarian, had hoped that at least the fruit served would be good, but to the contrary. The touch-screen (Entertainment) didn't work well. This is true of both onward and return journey.

Pros: I like timely served food and beverages in the flight. And the crew service is excellent. Sometimes the TV is not worked by touch screen.

Pros: Everything

Cons: 16 hours transit in dubia without any service.

Pros: Staff excelant.restrooms very clean Food was great.landing on time
Cons: I had 8 hrs.lay over I dubai.need more comfortable chairs in lounge.night stuff was short help.to help wheelchsi traveller's .no major complaint.will fly emirates again.

Pros: food and drink selection and quality very good. The service and attention paid to children is outstanding. Very much appreciated.
Cons: I did not use much of the entertainment other than radio/music so can not really rate.

Cons: Checkin process with baggage limit was so strict that they even won't let 400 gms extra. also the rep in Chennai airport does not even know that I could carry 2 pieces for carry on (laptop & carry on baggage)

Cons: Ran out of vegetarian meals by the time they got to my seat. So I had to make do with some biscuits and bread

Pros: Very new Boeing 777 Comfortable seats you can fall asleep in. Ceiling has sparkling stars on it when lights are out at night, very cool Lots of leg room Food & drink good quality for economy, served at the right time too Boarding & deplaning efficient
Cons: Hand baggage allowance below average I have a standard piece of hand luggage & a backpack laptop bag Emirates only allow 1 piece of hand baggage in economy, had to check my bag which took an hour to come off the carousel due to large # of bags and slow immigration (thanks Mr Trump!)

Pros: One can always be sure that emirates will be a great host almost every time. I enjoyed the service and the variety of food choices available. The staff was responsive and sensitive to individual needs. Enjoyed the entertainment and choice.

Pros: Bad food in flight back from dubai to dallas.

Pros: Food was great. Service was great.
Cons: Need to have more leg space for a long haul flight.

Cons: It is about 14 hour long flight. There should be m more number of meals served. Pizza served as As snack was cheap, ok but not that great, should have been a meal (lunch or dinner)

Pros: Excellent service

Pros: comfortable

Pros: Seat comfort
Cons: Food was really bad. I have travelled in Qatar Airways B class and there I was impressed by the food quality. Here it was really pathetic. Crew was helpful but were not willing to go an extra step. Like , offering a cup of coffee after someone wakes up.

Cons: Piece of checked baggage was lost en-route. It took over 2 hours to get through checked baggage and customs in the middle of the night because after we had already filled out all information regarding piece of luggage with one baggage counter employee. Japanese Customs refused to let us through due to "unaccompanied baggage" since the piece was lost by the airline and had us go back to another baggage employee who couldn't grasp that we already went through the process and had no clue what to do.

Pros: I like Big TV
Cons: After shown the back door of the plane, 7 others were stuck in a lift for an hour, it was too hot. help didn't come soon enough. Ignored by airport staff and cabin crew

Pros: Emirates crew have been amazing in every point of our journey!

Pros: I enjoyed my first time flying with Emirates from Australia to New Zealand The checking in was quick, easy and the staff were friendly. The crew were polite, and friendly with excellent customer service. Refreshments and Entertainment were first class. I will be flying Emirates from now on.

Pros: So so
Cons: The first flight was late by over an hour and nobody could tell us why. They also serve food once and you don't get a snack or anything--you don't even see the attendants--for another 10 hours. Then they serve breakfast close to an hour before landing. The crew is constantly telling you to sit as if you weren't allowed to use the toilet at all when the seatbelt sign is on--and it's on the whole time. So you have to be asking permission to use the toilet when you are right next to the toilet door and about to go in because they don't allow you to use it. That's not healthy for someone to hold it.

Cons: The service i received from airfare.com and Kayak.

Pros: the best all
Cons: the best in all

Cons: The changes of the airplane

Pros: Entertainment
Cons: Small seat and leg room. I'm taller.

Pros: Average food on return flight. Fantastic entertainment options
Cons: (a) The steward was not willing to change my food selection.

Pros: Crew was excellent, and the distance between rows are enough so seats are very nice.
Cons: Food stuff was not good & Turkish Airlines can not do anything to that due to Covid 19 Issue and they are following the rules.

Cons: Amazing how little legroom you can get away with, on a 13+ hour flight. You should be so ashamed!!!

Pros: The crew was good and spent time attending to your needs. It’s what I’ve come to expect from Turkish Airlines.
Cons: I was reassigned a new seat without notice. I later learned it was due to a malfunction in the seat or IFE system. Several seats seemed effected and broken. The boarding process was disorganized which is unusual for this airline.

Pros: Once we boarded, staff were attentive and service was good in business class. Food was high quality but in their effort to serve an elaborate 4-5 course meal, there was less attention on making sure people had drinks to pair with their meals.
Cons: We were delayed for 3 hours. We were held in a the boarding area behind security for 2 hours with no seats, no water, no space, and no information. Turkish Airline representatives looked clueless and did not provide information or even look concerned. That was the worst handled delay in my over 30 years of flying all over the world on any many carriers. Once we boarded, the flight went well from there.

Pros: Crew was nice. I was really thirsty and I kept asking for water. He should have just given me a small bottle. Also need more than 4 Bollywood movies. This was a returning flight after 2 weeks and it had the same 4 movies which I had already seen.
Cons: I had a 14 hour layover in istanbul airport. Arrived at midnight and flight wasn’t until 2 pm the next day. I just assumed that they would give me a hotel. Come to find out thats wasnt the case when I landed. Given all kinds of reasons/excuses. The guy at the transfer desk told me”you should have known that your layover was this long since you booked it”. Will have second thoughts about flying Turkish again. Left a bad taste in my mouth. Might stick with Emirates or Qatar.

Pros: Food was fine, and crew admirable. Good entertainment even without internet connection on flight.
Cons: I’d change out the Mac and cheese at the prelanding meal. Service took awhile and I ended up in the zone in the back where choices were gone. Biggest factor was inability of phone center or inter et to check me in.

Pros: On the plus side, the food, service, entertainment, and comfort on Turkish are the best of any Economy class overseas flights. For that reason, they are my top pick.
Cons: I can't understand why I was booked with an impossibly tight connection. It's a huge airport, with multiple security checkpoints with long lines. I had an hour between flights, and the first flight landed just five minutes late. The gate for the second flight had already closed by the time I cleared the first security checkpoint. It would have been completely impossible to make it to the gate on time. Turkish put me up in a hotel, etc., for the night, and there were dozens of people in similar situations. But the airline shouldn't offer connections that are totally impossible.

Pros: On the plus side, the food, service, entertainment, and comfort on Turkish are the best of any Economy class overseas flights. For that reason, they are my top pick.
Cons: I can't understand why I was booked with an impossibly tight connection. It's a huge airport, with multiple security checkpoints with long lines. I had an hour between flights, and the first flight landed just five minutes late. The gate for the second flight had already closed by the time I cleared the first security checkpoint. It would have been completely impossible to make it to the gate on time. Turkish put me up in a hotel, etc., for the night, and there were dozens of people in similar situations. But the airline shouldn't offer connections that are totally impossible.

Pros: Almost Everything
Cons: NOT THE AIRLINE'S FAULT - There was a 2 hours line for Passport check in Venice. Uncertainty about missing the flight.

Cons: They are not considerate at all . It was a pain till they find Me another flight. The flight won’t take off till the next day And the lay over in Los Angeles is 7hrs . It’s a 2 days flight. They didn’t even try to take the time to find me a sooner flight because there were other upset customers waiting. So disappointed on how poor the help desk at Turkish airline.

Pros: Same as above
Cons: No air or ventilation on the flight. I took four flights on this trip and all were hot and uncomfortable. Space was very tight. I’m not very tall, yet I was struggling to get comfortable or even eat in the small space of my seat.

Pros: After the first 2 1/2 hour flight this 777 had pretty comfortable seats for this 13 plus hour plane ride.
Cons: Maybe charge just $10.00 more and serve a little bit better food.

Cons: After returning home I found items had been stolen from my luggage. Specifically about half of the items in my first aid kit were taken. Total cost of replacement will be approx $30.

Pros: Flight was very comfortable and food was amazing Thanks to chef and pilot. Everything was good If I get good price again I will definitely fly with Turkish all the time :)
Cons: The sounds of air was to much. I could hear the air outside and was bothering me.

Pros: The movie options and quality of the screens was excellent. That's what got us through the flight.
Cons: The food was horrible and served at odd times. The people around us smelled really bad so we had a rough time. I know it's pout of the airlines control but it really made the whole flight difficult.

Pros: There was ample leg room in economy. The food was good. Plenty to eat. Good selection of entertainment. Boarding was relatively good.
Cons: I did not like the fact that my U.S. bound plane had to be boarded from the tarmac. I’m assuming it had something to with u.s. security issues with carriers from predominantly Muslim countries. The crew need to check passengers that want to place their feet anywhere except the floor or footrest. I see exactly how fights happen in the planes. It is not ok to place ones feet on someone else’s armrest.

Pros: Trip from Istanbul was On Time. As a Disabled Person, I was picked up at the baggage ticket counter and expedited through. It was excellent service in Istanbul for me. The plane experience was smooth, with wonderful entertainment on your personal screen with excellent movie, news and music offerings. The crew was wonderful, friendly, smiling and accommodating. No charge on alcoholic drinks! Food was great. Flight was good. At Houston, the assistants for Disabled Persons was wonderful, accompanying me up until I was dropped at Shuttle service to my car. Turkish airlines really impressed me and would use them anytime.
Cons: In Istanbul, I had to walk from the gate entrance to the plane. Took me 10 minutes to walk the plank, struggling, but no one offered me a wheelchair or assistance. In Istanbul, there was a considerable amount of people waiting to check bags but there were no agents at 2 counters and it really bothered the people waiting and waiting for them to show up. Then the baggage loading track stopped and it stopped all the traffic for a while. Inconveniences but, nevertheless, it affected the travelers anxiety.

Pros: I got a return ticket from Houston to Lagos, the first leg of my trip went pretty well, no hassle at all, the staff and crew were great and professional.
Cons: But the second leg of my trip which was Lagos back to Houston was horrible, the Turkish Airlines employees at the Murtala Mohammed International airport Lagos were the worst ever, unprofessional, rude and lack basic knowledge of boarding. Decided to do their own thing rather than what the airline allows. It's almost like they lacked training or just don't want to learn. No accountability whatsoever as one of the employee said "it's not like it's gonna affect my job anyways". Poor poor terrible customer service, no courtesy, no etiquette. I can go on and on but ain't nobody got time for their negativity.

Pros: I like the comfort, food and the entertainment.
Cons: As much as I love flying Turkish Airlines, they have this problem of boarding passengers on time as they now feel like "hot cake." They need to improve in this aspect.

Pros: Service, hospitality, free internet movies food unlimited sandwich and cake, usb charging, clean restroom

Cons: After having booked an aisle seat near many family members I was traveling with, a Turkish airlines crew member came and asked me to move seats so as to accommodate a couple that wanted to sit together. I willingly gave up my seat to allow this. The crew didn't have another seat in mind, however, and I spent several minutes simply waiting in the aisle before they shuffled me to the front of the plane and made me sit in a much worse seat--a middle seat nowhere near any of my family members, nestled next to a large man who was clearly extending well into the seat they meant for me to take. It was clearly a terrible seat and I made the following 12 hour flight in significant discomfort. I was very dissatisfied with the crew's behavior. When a passenger books a comfortable seat near my family, and willingly gives it up to accommodate other passengers, they should not be treated so poorly

Pros: They run a quality airline, inexpensive and a lot of direct flights to a lot of locations.
Cons: This flight was a terrible experience and the longest day of my life!! That having been said, Turkish airlines had little control over most of it. I could tell the staff was just as tired of the long day as I was, but they held it together and performed adequately. I thought we were all going to die on the landing! I don't know what happened, but I was waiting any moment for the 777 to just roll and go up in flames! It took 1 hour and a half to get our checked bags. Don't know if there is a way to speed that up, but it was the icing on the cake after having spent 16 hours on the plane.

Pros: Service, Food, Crew, short announcements, boarding, entertainment
Cons: AC unit was off while boarding, first 20min it was super hot. AC turned off again about 30min prior to landing, again the plane heated up rather quickly.

Pros: The flight and crew were fine. The food and drinks are free, which I wish some US carriers would take note of and adopt.
Cons: New US regulations requiring tablets and laptops to be stored in checked baggage were not relayed to me. I booked the trip in February and the new regulations went into effect in March, but I was never notified. When we got to Istanbul from Brussels and made our way to the gate, we had to go through a security checkpoint where I was informed that my tablets would be confiscated and given back to me once we landed. They had a claim area set up next to our baggage claim turn-style to get tablets and laptops back, but it took us 30 mintues to get our tablets (only 5 mintues to get our baggage). Again, I realize they're only doing their jobs and this regulation is new, but the system they put in place for it and their total lack of communication for customers who had already booked trips was awful. Also, at the checkpoint I was told my tablets would be confiscated and my passport had a sticker put on it. I moved down the line where I was told they would take my tablets and the next guy told me I was clear to go. I asked for verification and he ushered me along, so along I went. Then, while sitting in the plane waiting to leave, a group of 5 or 6 people came on board and searched me out, saying they didn't have a record of my tablets being handed over. I told them I was told to move on at the second checkpoint and they gave me a look as though I was lying, but then said it wasn't my fault and made me retrieve them from my bag and hand them over. It wasn't a huge deal, but it sure did make me look like an idiot in front of everyone else on the flight who could see it happen. The whole reason we brought our tablets was to read books on the flight, and a 13 hour flight doesn't exactly go by quickly. I udnerstand they're just doing their job, but they should have sent an update to people on these flights.

Pros: Entertainment on board was the best part. Food is decent.
Cons: Worst customer service I've ever had in an airport at Attaturk. Turkish airline staff was horribly rude, wouldn't acknowledge their mistakes, very uninforming and all of it to pretty much force you to pay the airline more money in penalty fees for changing flight arrangements and new ticket purchases. And be careful THEY DON'T have any announcement on the intercom system at Attaturk (I had no clue as to that being the case there, nor have I ever been at an airport that doesn't). No boarding announcement, no gate change announcement, no nothing.....and if and when you miss a flight because you didn't know the gate changed while you're sitting at what you thought was your gate and no one bothered to let you know (including the person who checked your boarding pass when you came into that gate area, it's down hill from there! They will tell you it's your fault and not give a dam* what you say to argue otherwise....and......if you don't pay the penalty they dictate to change your flight ($1114 on a $780 ticket in my case so I purchased another ticket on Turkish air on my own for $236 to get me where I was going), they WILL cancel your return flight without telling you, at which point you will have to buy a new ticket to get back home and they end up getting the money out of you regardless. This was an absolute nightmare of a trip, couple with being treated like dirt by everyone at the airport. I will not ever again fly Turkish Air if I can help it.

Pros: Operativity, cleaning, food,

Pros: Excellent service, staff and food. All flights ran smooth, food and beverages were great and service from the crew was beyond great. During the fight, besides the food and drinks, we had lots of entertainment and games in the tv devices. I will definitely fly with Turkish Airlines again in the future.

Cons: Boarding process in Istanbul was very difficult. 5 security checks just getting from the plane from Brussels to our gate is excessive and time consuming. Very little organization at the gate as well. Not smooth at all.

Cons: They made us choose an alternate schedule and offered our money back completely 1 week before our trip. This change by Turkish Airlines cost me $610. I had to rearrange the flight schedule for the person dog and house sitting for me. We had to spend an extra vacation day from work. The hotel Turkish Airlines put us in had terrible food and was so isolated that you could not walk to a restaurant. This airline was the lowest price, but I will definitely be looking for a different way for my next trip.

Pros: good movie selections
Cons: We were pushed to stand-by at the check-in and were told that seat number would be available at the gate. However, this never happened. At the gate, we (30+ people) were told that there are no more seats available on the plane and we have to go to their customer service for another flight. There are no Turkish Airline staff at the gate to explain why this would happen and provide any assistance. We spend the next 2 hours trying to get boarding pass for the next day's flight and the hotel. Again, no apologies nor explanation were given. Thank you Turkish Airline for wasting 1 day of my life. I will try to avoid this airline in the future.

Cons: For a flight this long the seat is very hard after some time. More space is needed between rows. When the person in front of me put his seat back I felt very trapped in my seat.

Cons: The worst customer service ever. Turkish airlines changes 6 hour transit time we purchased to more than 24 hours transit time and they refuse to help us when we try to change the flight to other day. Because of that we are forced to stay in terminal for morethan a day with out any hotel arrangment. I wouldn't recommend their service to any one. So sad

Pros: Turkish was the only airline I've flown that actually did not give the impression of nickle and diming but really made clear and concerted and well executed efforts to exceed expectations on all fronts. A huge accomplishment. They really put most of their competitors to shame.

Pros: Crew was friendly and a pretty decent meal was served.
Cons: The other passengers. :) Turkish was great, but the plane was only equipped with 90's in-seat entertainment.

Pros: Everything was the best! The food, the movies etc on board to choose from, the staff, everything was great. Turkish airlines is the best airline I've ever been on—US companies need to take note! Even on a 2:10 flight we got a full meal and many drinks.
Cons: Nothing. They were perfect!

Pros: Overall, my first experience with Turkish Airlines was very good. They crew was friendly and the food and drinks were better than expected. The airplane had been updated so it was a nice flight.
Cons: Everything was fine.

Pros: The crew, the boarding , the entertainment,
Cons: The food was not up to expectations

Cons: poor customer service and lack of speaking english made the trip very challenging. I don't think i will travel with Turkish air again.

Pros: Onboard experience very good. Food, entertainment, facilities. Tight seats - per usual.
Cons: Getting boarding passes and checking luggage took two hours. Literally was being dealt with for two hours personally while a couple employees typed and complained to reticket us after airline inexplicably cancelled our reservation on flight home. Until about 30 minutes before departure, no employee had assured us we would get on the plane we paid to be on. Just no concern for the anxiety we were dealing with - and Turkish caused.

Pros: Most things about the flight were great. The staff were friendly and I really appreciated the friendliness toward our four boys.

Pros: Plane was clean. Crew was nice. Good breakfast.
Cons: No entertainment.

Pros: Turkish delights on-board
Cons: Chaos at the Istanbul terminal. Connecting flight was literally a mile away. We had to run through the entire terminal only to miss our connection. No help/information from the airline. They made us walk even more to get us transferred to hotel for a night. Their crew repeatedly lied about how to get new boarding passes as they were busy and didn't want to do it for us. Sent us to another transfer desk. No veg. food option even after making a special request. They said sometimes those mistakes happen. You can't call the crew from your sit to get snacks. They make you get out of your middle sit and walk to the back of the plane to get a sandwich. The boarding process at the Istanbul airport is even more chaotic. They have their own security (after having done security at the o origin in Rome AND at the IST airport), which requires standing in an hour long line and getting profiled and judged by the airline staff.

Pros: The in flight experience is what I expected and was comfortable.
Cons: Th flight was extremely late and the airline did nothing to help accommodate. They put us into Istanbul at 2am which was far too late to check into our hotel for the one night and totally refused to get us into a hotel close by so that we didn't have to be at the airport for 13 hours before our flight. We booked a flight that was SUPPOSED to arrive at 6pm so we could get to the hotel at a decent hour and relax. They cancelled 2 flights for the day and put us sleeping in the airport at empty gates all night. The customer service was absolutely aweful and we got nothing but excuses about policy and being talked down to because we "could have chosen a flight early the next day" instead of coming the day before. We wanted to see the town for an evening!! This company has some of the worst desk people I've ever encountered anywhere!

Pros: When we couldn't fly United (due to cost) we were not sure what to expect from Turkish Airlines since we didn't know anyone who had flown it before. It was very pleasant and we thoroughly enjoyed the flight. We felt like we received first class treatment in the economy section of the plane. From warm hand towels, beautiful menus for meals and beverages available, a toiletry bag and much more. The inflight entertainment was awesome. Love the large screen and the touch screen abilities. So many great choices.
Cons: The temperature of the cabin changed drastically from being very hot to very cold in a short matter of time. The boarding process was also not organized well at all as we lined up in our groups, but people did not follow this so although we were group A, somehow people from lower groups were boarding before us. The seats were a bit hard.

Cons: FROM TEL AVIV WAS BAD, LATE, NO KOSHER FOOD, MISSED CONNECTION. TO TEL AVIV OK.. BUT VERY LATE HOUR AS SCHEDULED.

Pros: Really amazing except for...
Cons: Stewardesses did their jobs, but as far as checking on passengers at non-food and assigned drink times, they were sitting in the back drinking coffee and talking. On top of not making rounds, there was no call button to summon a stewardess. Twice, my husband who was ill had a "coughing attack" and needed a glass of water... there was nobody was available. A passenger had to go and get them from the back. Perhaps due to this being a 13 hour flight, this is not a normal situation for them, but to go three hours at a time without taking a stroll through the cabin seems unprofessional. Otherwise this airline really does amazing service! I did not realize that such airline service still existed. American ones should pay attention!

Cons: The flight TK 119 (Khi - Istanbul) reached Istanbul late by half an hour. The layover at Istanbul was 1 hr 25 m. The distance to reach Gate 504 was terribly long. I had to run all that long distance to reach gate. After passing thru security checks, etc. I was completely exhausted. All that trouble to be dropped from plane on the runway and then using bus to reach terminal building and vice versa for the onward flight TK 33, was a terrible experience. The layover time and the lengthy and tiring procedure need immediate revision and rectification. Instead of comfort, passengers get high blood pressure and exhaustion. Very troublesome experience.

Pros: Love the "welcome aboard" Turkish delight. Enjoyed the pide sandwich snack.
Cons: Offer water or any drinks instead of us having go to the kitchen area. Would be better to offer drinks in bottles instead of a glass. Also, bring snack offerings throughout cabin. I was traveling with 3 children. Could you think about offering food to the passengers with children first? This would help in getting them settled into the plane instead of waiting for their food -- which for them seems like an eternity.

Cons: The check in process for Delta was a chaotic mess. There was no one to assist passengers, lines were crazy long. I overheard so many people complaining about missing flights and they could not get any help. I also think the amount Delta charges for luggage was insane.

Pros: The crew was not overly friendly

Pros: Not one of my good experiences with Delta. Two hours delay in the flight
Cons: Information on the flight delay as communication was. at least very poor. Also A 220 was ok but First Class was so so

Pros: We loved the snacks, the hot towels, the timely beverage service, and great selection of video options.

Pros: There were a few hiccups with the overall flight process, but the crew was very friendly and informed everyone in a timely manner of the situation. There were also good snacks. Also, flexible baggage policy, which was great.
Cons: The boarding situation is odd and less organized or structured than any of the other airlines I've flown with.

Pros: non stop flight
Cons: Crowded, small plane. No air after people had boarded while fuel was being replenished (dangerous?), sitting at gate for 20minutes. This, after a 2 hour delay. Then a rough landing in Minneapolis- plane brakes sharply and suddenly, shuddered to a taxi rate of speed. simple snacks, not very good.

Cons: I almost missed the flight because I didnt hear the announcement for boarding and I was sitting near another gate to charge my phone. Fortunately I heard the final call!!

Pros: Got to Houston on time
Cons: WiFi that I paid for on Delta didn't work, flight was delayed at take off due to waiting for restroom supplies; lead flight attendant had a major accent and was difficult to understand. She also stated to keep my mother's walker outside the plane when entering the plane

Pros: The crew was so nice and funny!
Cons: The food could be better, but I understand ultimately what it is: mass produced. The pretzel bread is good. The chocolate chip cookie is great. The ice cream is great. The lemon and something cheesecake dessert was too lemony for me, but my mother would have loved it.

Pros: I was originally booked through jfk with an 80 minute layover. When I told a delta.help desk employee i feared it was too tight (I flew out through jf k and that was enough to convince me...) he booked me through Atlanta with a.comfortable schedule. Thank you!

Cons: It was lovely. It was my flight from nyc to dc that was terrible.

Cons: Wifi was not working

Pros: Great service!

Cons: Change the movies more ofti

Cons: Our brand new stroller was damaged on our flight.

Cons: Old plane, long delay, sketchy WiFi.

Pros: Excellent hospitality I asked for a cup of coffee at an odd time, the attendant went out of his way to brew fresh pot and served me, instead of just saying "Sorry sir, we don't have any coffee at this time...."

Pros: We left early

Pros: The Venice airport is beautiful so the trip got off to a great start. The seats were comfortable on this long overseas flight to Atlanta. The meals, beverages and snacks were frequent and good.
Cons: In Atlanta the terminal was switched twice.

Pros: The Grand junction staff is always great.

Pros: Crew was good, plane was clean.
Cons: Don't like the Comfort plus seats that have the dividers vs basic arm rests.

Cons: Crew

Pros: I’ve been very pleased with our travel via Delta. The comfort + option is just perfect for my husband and I. Seats are comfy, plenty of leg room, dedicated overhead bins, and wonderful employees.
Cons: It’s very hard to hear the flight attendants and pilots announcements. There was a loud buzzing that overwhelmed the voices.

Pros: Friendliness of flight attendants
Cons: I wasn't awake long enough to find fault

Pros: The crew was good
Cons: The flight was incredibly uncomfortable. The Delta team in Houston was not very pleasant.

Pros: I got home on the day I planned.
Cons: This is the second time we've flown from NYC to SC on Delta and it's the second time they messed around with the departure time. We actually got back to SC pretty much on time but the confusion is aggravating and stressful when you're ready to get where you are going. Both times we got to SC when scheduled and Delta appears to think that makes everything fine. Not quite...

Pros: Food and service was nice
Cons: Very long route to my final destination

Pros: Crew was fantastic and very helpful.
Cons: Not sure who was in charge of loading the plane with food for purchase, but they forgot it all entirely. The crew was kind enough to give extra snacks. Kinda curious how you forgot to load a plane with food for purchase and how did the crew not notice in advance? I would think that is one of their checks of the cabin. Not mention who ever signed off saying they filled the plane with food for purchase lied. Very frustrating not only for the crew but for the passengers.

Pros: Made the best of a overcrowded messy airport

Pros: Movie
Cons: Break downs again... At least this time they found another plane.

Cons: I couldn’t watch a movie and I couldn’t fall asleep because the the person in front of me had a light on.

Pros: CVG isn't a huge airport, but it has a good amount of things to keep you entertained/well fed.
Cons: CVG security line isn't terrible, but there seemingly is ALWAYS a decent wait. When a flight is full, like this one, it's never very comfortable – even a short flight.

Cons: 1 hour delay, no explanation, no weather problems, late for my meeting in Houston.

Pros: The gate agent and cabin crew handled passenger's misery with friendly grace and professionalism. Also, it was an old plane and so the seats, even in coach, were comfortable.
Cons: Plane was around 45 minutes late in arriving at our Minneapolis gate. Flight was further delayed by something (unspecified) being "frozen." WORST part was that the temperature in the seating area at the gate was horribly cold. Departing passengers at a neighboring gate were bound for Fargo and sat with their parkas on and with parka hoods up. We Houston-bound had packed our coats & boots and were shivering. Then when we finally boarded the crew announced that the plane's water system was broken and so we would have no hot coffee or hot tea or hot anything. No water, also and obviously, in the restroom sink. But sani-wipes were provided in the sink basin.

Pros: Quick flight, great landing and takeoff.
Cons: Everything was great today.

Cons: Nothing

Pros: We didn’t order food

Pros: Nice staff (check in counter and flight attendants) and good food and smooth ride
Cons: I wasn't allowed to bring my hiking poles onto the flight and they didn't fit into my checked bag.

Cons: There wasn't electricity at all on my seat and on some other in the same area. The screen didn't work and I couldn't even charge my phone. Very bad experience!

Cons: N/an/a

Pros: Since I am a Silver Medallion Skymiles member, I asked about an upgrade. All seats in First Class were taken, but the agent at the gate seated me in a seat in the front of coach with more legroom (comfort plus? I don't know what they call it). That was great!

Pros: Could not use the bathroom

Pros: Same
Cons: Same

Cons: The flight was delayed from the start. Then furthered delayed at taxi. Then delayed again at arrival because there was no ramp. WTF

Cons: Delayed by an hour!

Pros: Nothing. Will not take again.
Cons: Terrible service, inefficient, cancelled flight and announcement was made 15 mins after boarding time. Could've caught an earlier connecting flight out had the airline handled the situation properly. Instead it chose to risk the lives of passengers by hoping a sick pilot would be well enough to fly, however he fainted. Good thing it was not while he was in midair, I would've been a goner by now.

Cons: Late taking off, and then unable to get to gate on arrival

Pros: Enough said

Pros: Price
Cons: Navigation

Pros: Booking, price
Cons: A little easier site navigation- understanding

Cons: Best flight to DFW

Cons: The video screen freaked up a lot and I was unable to watch movies listen to music for the better part of the 11 hour flight. I noticed other passengers had the same problem.

Cons: One cookie with tea is not enough at this time of day! Boarding was organised terribly and was the main reason for the delay.

Pros: on time; boarding was smooth; leg space was good
Cons: wifi was not working; food was below average; movie selection options poor

Pros: Everything other than luggage situation
Cons: Luggage left in London and had to pay for baggage when Momondo said luggage was included

Cons: The multiple gate changes & technical delay caused us to miss our connection to Boston

Cons: The airline cancelled my ticket because they said I was not on my earlier flight two weeks prior. This was absolutely not true. I had taken the flight and also checked bags. For an airline to cancel someones tickets and not notify them is highly unethical.

Pros: Crew was OK, seat was comfortable
Cons: No choice for food, for the last rows only pasta was left, bad calculation on crew side

Pros: Great crew

Pros: Too cramped for a 10 hour flight
Cons: Same as above

Pros: Flight was smooth and arrived early even though it left 30 minutes late.
Cons: Lufthansa should schedule more time to make connections.

Pros: Boarding process and email updates.
Cons: Business class on European domestic flights is nothing more than coach seats with no one seated in the middle. Better than coach, but not by much and not worth the extra money.

Pros: Nothing positive to report...NOTHING!!
Cons: Worse travel day of my life. I'll never fly Lufthansa again and never go thru Frankfort again. Lost luggage both ways. Awful experience!!

Pros: nice crew!
Cons: Seat hardly reclines at all.

Cons: Stuck in Frankfurt due to weather which I understand but no one helped us navigate the customer service lines and it was utter chaos!!! I stood in line for four!!!! Hours and did not get checked on once then i found out I did that for no reason and i had to wait In another line for almost two hours!!! Then then next day my flight was delayed for four!!! Hours due to engine issues and they had to get a new plane so the rerouted two flights had To be canceled And I was stuck overnight again in Dallas. No one met me at the gate or had anything to say to me. Not really one ounce of customer service . I could tell it was Hard with the airport closing due to weather but this is an international flight and someone could have done something to help me just navigate the process over the three day period. One woman who I finally talked to in Frankfurt spent an hour with me when i was utterly exhausted and there were No more flights or hotels left She was To be commended. The rest was chaos and exhausting and I still have another flight tomorrow.

Pros: The staff was courteous,friendly and helpful. The Plane was on time. There was no short supply of liquids. The Crew made every effort to make our flight pleasant as possible. The in seat computer system worked very well, easy to use with good choices for entertainment. The staff apologized for the hot conditions during boarding.
Cons: The PA system at the gate was not clear. The plane was almost unbearably hot during boarding. Our first snack on an 11 hour flight was stale pretzels and lukewarm orange juice, but this may have been from my choice of products. The food did get better as my expectations were not that high after the first round. The headphones were mono not stereo.

Pros: Cabin service and crew excelent
Cons: LH App not work had hard time getting seat and boarding pass online. Flight canceled LH 444 rebooked next day. While they not say I believe consolidation due to light passenger load. Long walk FRA outbound but short walk home bound. Went on bus to plane no jetway boarding.

Pros: I have always liked Lufthansa; however, got put on an American Airlines flight due to a missed connection and there were no further flights until later in the afternoon. Had to change airlines and they assured me my luggage would follow me. It did not!!!! Too many security checks, switching from place to place and being herded like cattle was not too pleasant. Security people were rude and very busy talking to each other to tend to their jobs. One person would tell you to do something and the next person would give you completely different direction. They were arguing amongst themselves and not paying attention to one of the most important things.....customers.
Cons: On AA flight there were two small children running up and down the airplane most of the flight. Very disturbing and no one could rest. They were playing chase, hitting everyone's seat, and screaming at each other quite a bit. Parents obviously did not discipline them at all. After waiting in the airport for a completely different flight and not know what to expect this flight was not a pleasant one. American Airlines had overbooked the flight and they were begging people to give up their seats. They had a weight problem due to fuel amount and when we were approaching DFW we were diverted to Houston because we did not have enough fuel to stay in a holding pattern. We sat on the tarmac for a couple of hours, refueled, several people got off the plane in Houston in order to make connecting flights and then we FINALLY flew back to Dallas

Pros: I was upgraded to a better seat and the flight was comfortable

Pros: My first time flying with Lufthansa was outstanding. Great service, super friendly and ready to please. Appreciated the free adult beverages and frequent availability of water during the long, dehydrating flight. In-flight movies were fun to pass the time.
Cons: Disembarked the plane in a lot and had to shuttle back to the terminal. Not a big issue but much prefer disembarking at the terminal.

Cons: The food is not tasty

Pros: The crew was friendly, helpful and attentive. Excellent boarding procedure.
Cons: Entertainment system was very temperamental. Touch screen was extremely slow. The poor performance was aggravated by having the controls mounted on top of the armrests resulting in no place to rest one's arms without disturbing the entertainment system. The seats in regular economy were too small for a 10 hour flight. I am an average to small size person and had no room to get comfortable.

Pros: Crew were very kind and hospitable. The aircraft was comfortable.
Cons: The flight was running late, but that was minor. Not an inconvenience for me.

Pros: they did good job
Cons: security held me up due to venice security not stamping my passport,,,i was finally able to find the original ticket due to free wifi in airport and get it straightened out though it would have been awful if i had not been early early

Pros: Plain in excellent condition and very clean. Friendly staff and welcome.
Cons: Should have mobile phone chargers on board.

Pros: Service was excellent. Planes were very nice and food was very good for airplane food. I would highly recommend flying Lufthansa. Staff was excellent.
Cons: Service was excellent. Planes were very nice and food was very good for airplane food. I would highly recommend flying Lufthansa. Staff was excellent.

Pros: Flight was on par with other budget airlines. No frills means not having the extras.
Cons: Paid for premium seat not really worth it. Less leg room and no convienent storage.

Pros: having the TV with lots of choices
Cons: There were screaming ( not just crying...but SCREAMING at a shrill pitch) for the entire 10 hour flight. I was never so ready to get off of a plane in my life. The staff tried to appease the many different situations as best they could, but they got wore out before the end of the the flight. There were people not sitting in their assigned seats, so mealtime was totally boggled and some got fed a full hour before the rest us is on the tail end of the serving. The last meal ( after I FINALLY got food, we had turbulence, so they stopped serving drinks to go with the meal, and no one ever came back and continued where they left off, so I ate my meal without a drink. I don't blame the airline because it was the many children in that section that made it absolutely miserable for everyone on board, but it was the worst flight I have ever taken...hands down.

Cons: I traveled to Italy for Vacation. Both times, LH925 on 1st May from Heathrow to Frankfurt was delayed by 20 Mins. and TReturn on 9th May, LH327 from Venice to Frankfurt was delayed by 20 Mins. Late arrivals caused extra stress on Connections and We had to run across the airport to catch the connecting flight. Flight getting delayed both ways makes me rethink about LH Flights. I will be careful and wont like to travel on LH .

Pros: Crew very NICE. Customer service means a lot and they were wonderful.
Cons: Old school entertainment system. A lot of hard tapping on the screen which bugs the person in front of you.

Pros: Ground Staff helpful. Cockpit pilots communicated effectively. Most of the cabin staff was courteous.
Cons: The wait prior to takeoff was a concern. Flight departed one hour late. Scanner at Gate Z13 was malfunctioning. One steward from Frankfurt to Dallas was pre-judging my food choice based on how I look. Normally that would not bother me, but he kept asking if I had ordered a Vegetarian or Hindu meal several times even after I confirmed that I had requested the standard meals for all my journey. The same steward on the Dallas to Frankfurt demonstrated the same questionable behavior. Infants on the flight get very noisy and Lufthansa Staff can help by asking accompanying parents to be prepared prior to take off and landing with warm milk in the baby milk bottles which the children can ingest to equalize ear drum pressure. Unfortunately cabin crew is not using this simple technique and the children on board cry excessively with lot of pain making everyone around them very uncomfortable. This can be nerve wracking for all accompanying Lufthansa passengers near bulkhead rows. Frankfurt Main is too dependent on bus transportation causing passengers to get wet on days when rain occurs.

Pros: Great

Pros: Good quality: crew, equipment, customer service
Cons: Frankfurt airport: Had to walk for an hour to get from gate to gate. I was getting off an international flight and onto another international flight. International gates are usually closer than that. On the flight: 1. The armrests pull up, which is great if you're traveling with family or a significant other. But, in my case, it was an overweight and obese lady, who didn't fit in her seat and just slipped into half of mine. I was stuck with half a seat with her arm bumping mine for a 12-hour flight. I landed with a bruised arm. It was a round trip flight. When I had submitted a complaint, Lufthansa refunded me a 100$, which is nice of them, but I think they should have upgraded me for my return flight instead to make up for the first flight being uncomfortable. 2. I paid for the internet service and was charged double for it. Again, had to submit a complaint and was refunded the money. Check-in: The online system wouldn't allow me to check in online because my passport wasn't biometric.

Pros: Everything went as smoothly as possible. Would definitely recommend.

Pros: I got the meal of my choice. Excellent attention and check in experience was smooth and quick

Pros: flight on time The crew as friendly and professional
Cons: I was not able to pick my seat in advance. The entertainment was geared to children or older movies. Food mediocre We were told about our flight change but not about what we needed to change until we tried to check in on our last day of our trip wasting time on our last day flight ful and packed in to small seats

Pros: Loved the staff, very nice! The food options were good & I appreciated the veggie options. Desert could be optional since I never eat it. Oh & the beverage cart with all the options is the absolute BEST.
Cons: No noise barriers. I realize people will bring babies on flights, but after 11 straight hours (seriously, 11!) of screaming babies, the whole plane was tired & on edge.

Cons: It was a really rainy day and we all had to get on shuttles to get to our plane. Once we reached the plane, the crew should have facilitated an orderly boarding through both doors rather than one. This was also a pretty empty flight and other passengers were utilizing their assigned seat as well as a whole other row and calling it theirs just because they set something on one seat. It didn't seem right that some of us had to stay in our little crowded area while others used up 4 seats and I don't mean for laying down.

Pros: Crew was great and the plane was clean. Food and drinks were good.
Cons: Nothing.

Pros: The seats were roomy, the flight staff was attentive and very efficient. The plane was clean and offered many different movies to watch. They even had new releases on those list along with games and music. I truly enjoyed my first experience with this airline!
Cons: They offered alternative media for people with dietary restrictions and I didn't know this when I booked. I'm gf and they could have accommodated, had I known.

Pros: I will always try to fly Lufthansa in Europe from now on. You have courteous and capable employees and all of your systems are set up to be intuitive and straightforward.

Pros: I slept the entire flight, so no real observations or comments

Pros: Cork test and effociency
Cons: No complaints

Pros: A flight without hassles is a great flight! Timely, friendly and smooth landing!
Cons: Walking up a flight of stairs with my heavy carry on bag!

Pros: this flight was very good, all right.
Cons: Movies need to be have better selection - are allways same, no pleasant movies.

Pros: The flight to Frankfurt was pleasant, boarding went smoothly, and the service was great. Overall good experience

Pros: The staff was so prompt and friendly
Cons: Cramped leg space, no entertainment

Pros: A fast, smooth, and easy flight with a polite and efficient crew. The Frankfurt airport needs some type of internal transportation or reorganization because the size and shape make it a challenge to go through passport control and find your gate in time to transfer.
Cons: The snack consisted of sugary packaged cookies. After waking at 6 a.m. to catch my flight, I would have preferred plain yogurt with fruit or muesli, or at least a nutritious nutty bar such as the KIND brand. The boarding consisted of everyone standing in a disorganized line next to another long line so that I was not sure if I was in the right place and felt nervous as the time to board drew near. Staff did not seem to be communicating what was happening and were not circulating. I had to ask fellow passengers if I was in the right line and on the right bus. We pushed away from the gate early. This worked against me at the beginning of my vacation when I missed my flight by 5 minutes due to the disorganized nature of the Frankfurt airport and its massive size.

Pros: Salimos a tiempo . El business es muy confortable
Cons: La comida horrible . No se limpian los baños

Cons: Klm is the best, even on a 40min they served small breakfast.

Pros: Services is good .
Cons: Food can be better

Cons: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Pros: Customer care was super supportive
Cons: Inflight sandwiches

Pros: The crew were excellent and seats were comfy.
Cons: Headphones for the entertainment centre.could have been better. Sound quality not great.

Pros: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight
Cons: Not being to help on the ground in Copenhagen with delta issues

Pros: Yes
Cons: Everything was good

Cons: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Pros: Seat was comfy and spacious for economy class
Cons: Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal.

Cons: Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage....

Pros: The entertainment was amazing
Cons: The seats were a bit hard

Pros: The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated.

Pros: Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!
Cons: Pay attention to passengers.

Pros: One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline
Cons: If I knew how to recline my seat earlier. I did try several times

Pros: It was all fine
Cons: Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund

Pros: KLM staff is great

Cons: Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you.

Cons: At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.

Cons: Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily.

Cons: I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines.

Pros: Everything OK

Pros: Gaps between seats are very narrow.
Cons: when serving drinks, cabin crew limited to serve liquor only once and it was poor service.

Pros: Light snack and complementary wine

Cons: Nothing special

Cons: Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all.

Pros: Good flight, very attentive crew.

Pros: kLM staff was great.

Cons: KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me.

Pros: Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed.
Cons: Flight departing late.

Cons: Please Endeavour to put the expiration date on the food served in the flight.

Pros: The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor
Cons: Nothing

Pros: The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight.
Cons: I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi.

Cons: Amesterdam airport employee was really rude

Pros: My bagage broke
Cons: I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it

Pros: The cabin crew were pretty good. That's about all that was good.
Cons: I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again.

Cons: Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday.

Pros: The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average.

Cons: suitcase didn't turn up, although connection was quite tight

Cons: OLD plane without comfort or entertainment

Pros: Catering is ok
Cons: Seats comfort really old school

Cons: Why do the crew have to slam the overhead and catering compartments to get them to shut?

Cons: Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit.

Pros: No chargers or tv on planes
Cons: At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!

Pros: Food and staff were great
Cons: Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging

Pros: No entertainment or food needed on a half hour flight. Otherwise excellent.
Cons: Nothing​

Cons: Fewer entertainment options than the delta flight. I got excited with that first flight.

Cons: Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them.

Pros: Economy class product offers good value for money.
Cons: Boarding processes could be enforced consistently.

Cons: My family of five spent a lovely week in Sardinia. Our return flight took us through Rome. We were boarded an hour ahead of departure from Rome for our 10+ hour flight, only to be held on the ground for a one hour delay. Barring equipment malfunction, this is a totally unacceptable way to treat people. Be assured that I will avoid Rome in the future if at all possible. I trust that Rome nor Italy need my tourist dollars and there are many lovely other places to spend them. Exceedingly disappointed, Pam Just