Our flight from SFO to MSP was right on time on 11/15/2025. No delays. As we approached MSP at about 8 pm, we circled in the air until 8:40 pm so I don't call that efficient for MSP. I think the captain should announce the delay and why. (as if we all don't know that we are just circling around the area, slowing down, speeding up, slowing down.) Thank you. Marilyn Fischer
Service in business class was not impressive. I ordered coffee with dinner and then watched other people get 2 refills before I got my 1 cup of coffee, and only after I pressed the attendant button overhead. Furthermore, the seats in the forward cabin need maintenance on this 737-800: the upholstery is detaching from the seat frame, at least on the backs of seats 1C, 1D.
The ticket agents in West Palm Beach on Friday afternoon Nov. 7th were incredible in getting us on an earlier plane to Atlanta during the government shutdown. Had the taken our original flight we would have missed our connection. She did this on her own, We didn't even have to ask, and she did it all with a smile and showing genuine concern that we would be taken care of. We are very grateful and thankful. We fly often, and now we will be sure to fly Delta.
the over had ligth did not work'd for the all way
Flight delayed then cancelled. Misplaced luggage. Still do not have. Rented car 1100 mile drive. I had to buy some overnight Hotels clothes toiletries gas food at my expense. Still not home. Not sure where luggage is. Over 4 hours on hold to Felta
I truly love flying with Delta. They have always treated me with the upmost respect
Our flight attendant in FIRST CLASS was one of the worst I’ve ever had. She was not at all pleasant, nor particularly good at her service.
Everything went well and was good. Nothing exceptional, but no complaints either. Cheap seats are pretty comfortable.
DELTA does a terrific job making sure you are well taken care of during the flight, gives you assurance before the flight through numerous email notifications about your upcoming flight & lastly good follow up after the flight making sure your needs were mat. It has been, is & will continue to be my carrier of choice in all my future travels. Good Job DELTA
Staff were friendly and happy. Delta could make sure passengers that don't have the app know of changes. Without Kayak I would not have known about the change of gate or the delay. Kayak was faster to notify me.
flight was good until we arrived at cmh ten minutes early but then sat on tarmac for twenty minutes because a plane was at our gate, so we had to wait despite the pilot tellling us that 3 other gates were open.
I have a gluten allergy so didn't have any food
Baggage handling poor. Second time this has happened. My bag went to San Francisco instead of Fiji. No apology. Luckily Nadi airport staff are fantastic. My bag arrived in Fiji the next day.
Wish a flight with more than 2 hours with some snack rather than just cookie/biscuit.
Flight delayed and missed connection. Rescheduled flight cancelled after 6 hrs wait. Rerouted thru ORD, flight cancelled, overnight stay in ORD. Still in the air on new flight!
Delayed delayed delayed and no offer for food or vouchers
A couple ladies from the crew were so rude and nasty. Thought they were mad at having to be there especially if you asked a question. This will make me think twice next time if I book a flight with you.
Always seated jammed in rear of aircraft Admirals Club food at DFW terminal D was absolute worst food experience and I pay $600/year to eat this dried out junk
Flight attendants on this flight were very attentive and friendly
You can plug your phone in & use their wifi to watch movies, etc, but the plane’s wifi was disconnected for most of the flight.
main meals are horrible but then you dont fly for the food
It was good. Couldn’t Check in online and select seats
It was great. Enough space and room for legs . Great service to.
I was attacked in the Miami airport and the staff did nothing. On my flight from London to Miami one of the flight attendants screamed at me and demanded I keep my seat in the upright position at all times during the fight so the man behind me was comfortable for the flight. I will never in my life use British airways again
There might be more food options for people who can't eat so much starch/sugar/bread/rice. Meat, cheese, walnuts/pecans for snack, maybe jerky or other kinds of meat-based snacks would be better than bread and rice and sweets. I had an extra chardonnay, which was fine. The entertainment was great.
what would have been better would have been that my booking not been canceled by the system and had I been informed that the booking had been cancelled by the system I could have immediately rebooked and not found out that there was an issue when I was told by the system that I needed to book in. It would have also been good if either the booking agent or BA or anyone been in anyway useful. In the end I had to rebook a flight at an additional cost of $350. So no I'm not impressed by BA any of the other parties involved.
Excellent service by the flight crew, and the food was relatively very good compared to other airlines.
I paid for full WIFI- it was terrible, kept being in and out could not listen to a podcast
Flight was delayed but my previous flight was as well so It worked to my advantage. This was my first time in first class. I don't think they ever stopped feeding us. The seating area was very spacious and comfortable. The attendants were wonderful, warm, friendly and very personable.
Some how my flight was canceled, neither BA or Justfly.com accepted responsibility. I only found out about this the day before when I tried to check in. I had to book another flight which due to the time ( day before) cost me $300 more. I was still receiving notifications about the flight even when I was on another flight from you. So no my flight to London was not good.
