Daily cleaning, installation of cabin HEPA filters on flights from Vermont to Grenada
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Scores according to KAYAK customer reviews
Pros: "Great entertainment, good snacks, attentive personnel that go beyond their normal duties to make your flight pleasant"
Cons: "Wasn't excited to walk on the tarmac on a 95° day with an infant, nor was I happy about a 90 min delay for a faulty pin. No drinks or snacks offered nor was the wifi available during this delay."
Pros: "Great legroom"
Cons: "Could not connect to Internet."
Pros: "Our flight was delayed a grand total of 5 hours"
Cons: "They could’ve had a backup plane more readily available"
Pros: "That the crew put safety first!!!!!!!"
Cons: "That we were delayed, when I had already taken a Red-Eye from Vegas. Delayed due to computer. Then boarded, then delayed again as they found another safety issue and had to power down the aircraft to reset, which DID fix the issue."
Pros: "Flight on time and smooth trip."
Pros: "Friendly crew"
Cons: "Don't like Charlotte airport but that's beside the point."
Cons: "We were delayed and very long landing,circled around for a long time."
Cons: "The TV plug fed out static volume and the TV worked randomly .. The Afro American flight attended gave a nasty attitude and didnt allow me to completely request my order as if she was in a rush"
Pros: "Coffee was great"
Pros: "efficiency leaving the plane"
Cons: "My headphone jack did not work and had no sound for entertainment."
Pros: "Plenty of room and empty seat next to me"
Cons: "Long walk from parking to terminal at JFK"
Pros: "Early arrival"
Cons: "Not the friendliest crew however I empathize with them for the s**t they put up with"
Pros: "Got there on time. Usually satisfy with Jetblue. There’s not much better out there."
Cons: "Indifference in the crew voice. Although i know my people can be tough to deal with at times but there was no reasons on this flight. But only reason im reporting this, is because i didn’t get my suitcase that was checked in"
Pros: "Everything was smooth, great service, friendly staff and captain. Arrived ahead of time. Free Wifi. Great inflight entertainment."
Pros: "Everything was so easy and i was emailed remindeers as well as flight updates."
Pros: "snacks were ok"
Cons: "two bathrooms were out of order"
Pros: "Boarding was easy"
Cons: "Blocked gate upon arrival, then jet bridge didn’t work. Can we the basics right here? Also the turkey sandwich was mediocre"
Pros: "Missed flight gate changed not enough notice"
Cons: "Gate changed not enough notice missed flight"
Pros: "Staff at gate"
Pros: "I love JetBlue's hot towels at the end of long flights. I also love that the have free (Good) snacks. They do have considerably more leg room and bigger seats, and the free WiFi is fabulous!"
Cons: "The cleanliness of the plane in general could've been MUCH cleaner, but I understand that with quick turnaround times and getting in and out on time this is difficult. The air temperature was inconsistent sometimes too cold, sometimes too warm which made staying comfortable difficult. I wish they had more fresh options on the later leaving flights. Also, two of the crew members were SUPER chatty all throughout our evening flight and I could hear them through the earplugs."
Pros: "Originally my husband n myself were seated in different rows. At the boarding desk we asked if we could sit together. The girl accommodated us with 2 seats in an exit row which resulted in us having some extra leg room. Made the trip so much better. Thank you"
Pros: "The weather was bad in New York and we had to delay takeoff in Vermont. Usually airlines don't handle unexpected changes well but the Jetblue"
Cons: "The flight boarded late and got in about 30 minutes late. A shame for such a short flight."
Pros: "Time was excellent"
Cons: "Snacks , why such small portion"
Pros: "Great flight with early departure; not crowded"
Cons: "Longer flight than normal due to Florence"
Pros: "Everything except checked bag wait in sd"
Cons: "Bags took too long"
Pros: "The kiosk to check in didn't work and there were no staff present to accommodate the customers. The only option was to join a long line to see a rep at the booth. There should be alternatives to expedite the process. To have at minimum three kiosks out of service on a busy travel day is unacceptable. Also, the flight took off about 20 minutes or more late. Lastly, the gate to board changed and the person making the announcement mispronounced the name of the country 'Grenada' more than one time. (pronouncing it as Grenadia)"
Pros: "Liked eye mask"
Cons: "Couldn’t recline seat"
Pros: "The flight attendant had a Great sense of humor"
Pros: "Nothing. Desk staff had an oh well attitude."
Cons: "I left my house at 2am for this flight. It was canceled when I was 5 minutes from the airport and <1.25 hrs of boarding. To have “we can refund your flight” as the only response was unacceptable. Figure out a way to partner with other airlines."
Pros: "Quick flight, great flight staff"
Cons: "Checked luggage never came out on the carousel, waited over 50 min and finally found the bag in the baggage office"
Cons: "Seats recline about 1”, but the legroom is good"
Pros: "On time departure"
Pros: "An hour and half late due to mechanical issues in FLL"
Pros: "Steward worked extra hard to serve, inform and update passengers."
Pros: "got in a bit early"
Cons: "screens were not working for the entire flight"
Pros: "Crew and captain were excellent! Wonderful!"
Cons: "An earlier flight was cancelled and people rescheduled to my flight. When I got to my seat, someone was sitting in it, and he had received a seat belt adjuster. He asked me whether he could remain in my seat given his discomfort in the seat to which he was reassigned, which was a middle seat. I could have said no, but it was clear that it made most sense for me to sit in the middle seat (the window seat was already taken and it would have been a tight fit otherwise). Though I appreciate that the folks affected by the flight cancellation were accommodated on my flight, I hope in future the seat reassignments can also be taken into account. Also, I think slightly healthier food would be nice (chips vs cookies). Thanks."
Pros: "The crew was anazing"
Cons: "How much snacks can people eat?? At least give a breakfast sandwich with the drink. My parents are diabetics and we always have prepare food at home or buy that very expensive airport food."
Cons: "Normally I love Jet Blue but we were delayed first for three hours. The only reason I even knew was because I asked someone if I was at the right gate because it didn't state it was a JetBlue gate anywhere. Then we were delayed two subsequent times for a maintenance issue and a gas issue. That didn't inspire any confidence whatsoever. We were also told we would be receiving a flight credit which I have yet to see."
Pros: "On time. Even early!"
Cons: "Great smooth piloting of aircraft. Safe and efficient."
Pros: "On time, no surprises and pleasant staff interactions"
Pros: "the flight attendants were courteous"
Cons: "we sat on the tarmac for 2 hours and they ran out of bottled water enough said."
Pros: "ON TIME! TV Comfortable Seats Leg room (though I am by no means tall)"
Pros: "Entertainment was great, seats with extra space were good"
Cons: "Kathleen, a stewardess, did not bring a blanket after asking 3 times, I turned light on, no one came, we were by the door and it was freezing. Finally I went to bsck myself and she and another gal were chatting. It was early in flight, and hiding isn't helpful. Plus, she was super grumpy from start. It's a job, please do it."
Pros: "I haven't used any carrier but United Airlines in a very long time, so my impression is essentially a contrast between United and JetBlue. I have for some time bought "extra space" seats on United, so I did on JetBlue as well. Much roomier and more comfortable on JetBlue. For entertainment, United offers DirectTV for a fairly stiff fee. JetBlue offers a choice: one can purchase headphones for a fee or use one's own headphones for free, and the entertainment package comes not only with commercial-ridden DirectTV and a few recently-popular films, but some commercial free documentaries and popular TV comedy that I enjoyed. Their selection of music is also very large. I also appreciated the food selection and the free wifi."
Pros: "Staff was very nice."
Cons: "Delayed and never a clear reason why, and kept getting more delayed."
Pros: "Leg room!!!"
Cons: "Drinks were slow and we never got our snack. The flight attendant said she'd be back and never returned. Also, $5 headphones were pretty steep!"
Pros: "The seats and plane condition were fine, however the crew was swearing and unprofessional."
Cons: "No snacks available."
Pros: "A very new Eagle plane. AA staff was good about updating us re: departure delays. Waited to inform us of gate valet plans until the last minute."
Cons: "BTV Airport is very small so prepare to be in crowded waiting areas."
Cons: "Enforcement of federal rules requiring children two and over too wear a mask. Flight attendant did not believe it was her responsibility to ask the age of the child sitting next to us, sneezing and coughing."
Pros: "Crew was great."
Cons: "No water or snacks offered on either flight down. Flight delayed in Charlotte for 3 HOURS due to mechanical issue with first plane. No compensation for such a long delay."
Pros: "On time/ early arrival Careful about cleaning"
Pros: "Short swift flight"
Cons: "The way the plane was boarded took a long time for such a small flight"
Cons: "Overall good flight however the WiFi didn’t work"
Pros: "Attendant was very friendly. Really appreciated her energy"
Cons: "Drink service was not as good as other trips."
Cons: "Smooth flight left on time and arrived on time."
Pros: "Easy boarding."
Cons: "No usb charger. Flight delayed."
Cons: "It was amazing"
Cons: "Seats were changed twice for this flight. It was very cold on the flight"
Pros: "I was traveling with my mother who is handicap. The staff did so much to really help her. Although, the staff did everything and I mean everything to help us. TSA was an issue. Plus there was an language barrier."
Cons: "The assistant that they gave us was communicating with the TSA officer in Spanish who did not speak any English. The problem was she was over 75 and she does not have to remove her shoes. Instead of explaining to her what was going on she just took her shoes, which made my mother upset mad."
Pros: "I made it alive"
Cons: "American airlines will leave you out to dry if there are any issues. Never had so many issues with the same airline."
Pros: "Flying out around bad weather; lucky we got out in time. Pilot did a reasonable job keeping passengers up to speed on what was happening. Flight attendants were friendly and respectful. CRJ-900 leather seats are more comfortable than your average economy seat."
Cons: "In flight wifi didn't work the whole trip. Plane was a sauna getting in and on the ramp, air conditioning wasn't working on the ground. Boarding took FOREVER with some less than competent wheelchair agents (I think)."
Cons: "Two hour delay including 20 minutes to get flight data because on board computer not functioning. Usual knee in chest seats on commuter jet."
Pros: "Quick flight good crew"
Cons: "More entertainment and snack selection"
Cons: "My seat did not go back, no entertainment screen in seat, was not allowed to bring on carry on bag because there was “no room”. However, there was plenty of over head spots available. Was overall not happy with Americans Airlines."
Pros: "Smooth operation"
Cons: "WiFi is horrible"
Pros: "The crew at the airport was outstanding .. getting out of their way to help us"
Pros: "Staff were friendly and efficient"
Cons: "No snacks because of short trip, so can’t rate properly."
Pros: "Easy check in and Boarding"
Pros: "on time, even a little early"
Pros: "Because he flight wasn’t full, the seat next to me wasn’t occupied, giving me a bit more space."
Cons: "Food was bland. Flight was delayed almost two hours."
Cons: "No snacks"
Pros: "Friendly and helpful staff, as always!"
Cons: "Far too cramped for seating; im a big guy, but still!"
Pros: "early flight. Smooth. Good landing. Friendly folks."
Cons: "No WIFI. Sat on Tarmac for 15 minutes upon arrival. No fault of anyone though."
Pros: "The gate attendant was especially helpful in advising me how to pack my bag under the seat without having to check it. The flight was on time too"
Cons: "The Emotional Support Animal was flatulant the entire trip. I was gagging the entire trip from the smell"
Cons: "I went to the airport. I was told a 3hr delay. I only live 10 mins to the airport. So I went back home to only receive a notification that the flight has departed after 45 mins. I am now stuck here since that was the last flight back. The earliest flight available is next day at 12pm which means I am going to miss work and I have been on hold with AA customer service exactly for 3 hrs now and still holding."
Pros: "The flight left on time and arrived earlier than expected. Great job by the flight attendants as well! I thoroughly enjoyed my flight back home."
Cons: "Never happened. Had to be cancelled cause we missed our main flight."
Pros: "Very upset this was an American Airlines Plane and not Quantas. There was very little room so it was an extremely uncomfortable 13+ hour redeye flight."
Cons: "Bait and switch tactics, size of seats."
Cons: "When I️ went to the gate to Ben seated they said there was overbooking, but 10 min before departure they allowed me to fly"
Cons: "No preliminary information that no meals are included."
Cons: "the AA flight arriving to Charlotte experienced a door malfunction that delayed deplaning by 15 minutes. Not a big deal unless you had a close connection to begin with. Result was a dead sprint to Charleston gate where no attempt to hold the plane for those passengers. Also, a black, middle-aged woman with short hair working the ticket counter had the personality of a piece of cardboard with zero responsiveness. AA should reconsider who it places to interact with the general public."
Pros: "Power kept me working, big value to me"
Pros: "The flight was delayed 4 times until we were unable to make our connecting flight. We were sent home to try again tomorrow. Meanwhile other flights AA made their connections. Total bullshit. I suggest they couldn't round up a crew."
Cons: "You are kidding."
Cons: "I felt like cattle. Horrible for long haul flights."
Cons: "Lost our bag in LAX"
Cons: "Would not check bags through to final destination. I had to puck up at baggage claim and clear customs, and recheck bags through a 2 hour + line at ticket counter."
Pros: "Employees were friendly and helpful"
Cons: "I think every CEO of a company should be forced to eat their food. It was horrible. A fresh sandwich would be so much better (with add your own may/mustard) The air freshener from the bathroom was so strong that I was nauseous the whole flight. We were at least 8-10 rows away from the restroom. It sprayed about every 20 minutes. My tv screen didn't work. Made it a long flight. No one else around me had that problem"
Pros: "Flight was on time, not crowded, landed ahead of schedule"
Cons: "Two hour wait in line just to drop a checked bag off. International security took one tenth as much time. Not sure why American Airlines couldn't handle the influx of baggage."
Pros: "Seat were larger and comfortable"
Cons: "AB 320-200 flight for +5 hours and no entertainment. Nothing on the flight. Could not pre-board on line, so instead of a zone 2 loading sequence we got zone 4. as a person who flies to Europe 4-5 times a year I do not enjoy getting on a plane in the Zone 4-5 sequencing."
Pros: "Fit and finish of cabin interior was nice."
Cons: "I REALLY wish this flight had drop down footrests in coach. The video demonstration advises passengers to put up foot rests and tray tables upon approach. I wish there had been a foot rest - my back was killing me due to the inability to lift my knees and feet to take the pressure off my lower back."
Cons: "small plane so tight seating. Outdoor climbing of stairs to board om the tarmac."
Pros: "Medical emergency response and support was excellent."
Cons: "No pre-boarding for infant. Straight legroom in 13D still had seat in front recline into my knees at 6'5". Extra legroom purchase did not provide any extra legroom. Need to know what seats provide extra legroom for 6'5" tall passengers."
Pros: "I liked the seating on the first part of the flight and the snacks"
Pros: "Easy connections"
Pros: "The boarding process was swift. The movie was a good one tho the scattered monitors didn't have clean images on them."
Cons: "The plane seemed one of the first ever invented so you had to pull your knees close to fit in your seat. Plus they un confirmed my baggage for some reason during the miami layover so it never made it onboard the plane. I'm now stuck in a foreign country without my clothes, products, etc. THANKS FOR THAT!! =\"
Airlines flying from Vermont to Grenada have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Vermont to Grenada
Masks required on board, masks provided on flights from Vermont to Grenada
Social distancing seating
Middle seats unavailable to book on flights from Vermont to Grenada
Testing for antibodies, testing for symptoms for flights from Vermont to Grenada
Waiving of change fees. Search flexible flights from Vermont to Grenada