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Flight cancelled by Seuss air and all onward flights missed

Loved the in flight meal! Surprisingly good.! Staff on board were all friendly and professional! Book as far ahead as possible! Get your seat selection locked in ASAP

Far better than last return flight we had when the flight was delayed due to technical error and we missed our connection flight with no initial support from Airlink. This time thankfully all went well and will use again.

I can't understand how the priority boarding queue has so many people standing in it. I was travelling business class and arrived 40 minutes before boarding time and there we about 25 people in the queue ahead of me?

Great flight, excellent service comfortable plane. No entertainment available on the flight but it was only a 3 hour flight.

Just an short flight. So it was great. Airlink is pretty good😀

It was a great experience , it was quick and on time

Airline is the best airline experience I’ve ever had.

My flight was good no comments Crew members were good Flight on schedule even earlier at some point Thanks

Easy boarding, smooth flight, friendly and helpful attendants. As with every other airline, there isn't enough leg room to be comfortable. Food was adequate.

Seat reclining, foot space; entertainment non-existent, but OK for sort flight! Staff super.

You get what you pay for. Uncomfortable seats, pay sky high prices for snacks, a passenger along side me was distressed and crying through most of the flight. I went to the tail of the plane to give to the distraught passenger. A stewardess approached me and I explained the situation. I was then charged R19 for a small bottle of water.!!!

A snack was advertised on my booking but when they came around I was told that is wrong. I wanted juice so I had to pay for it. I flew business class and was unable to book a business class seat on the website. Lucky there was still one available when I checked in at the airport.

I love FlySafair! PUNCTUALITY is what they do best, and thier schedule is so flexible, how they've structured Departure slots, one can decide to leave any time of the day. I am a coffee lover, I was astonished with their partnership with Boottleggers to allow us have specialty coffee on board, so wonderful.

Seats are very narrow. Boarding was delayed. The R85 voucher is insufficient for a wine and mixed nuts. Needs to be increased for "business class".

Our flight was canceled. The airline was apparently on strike.

Old planes and lack of attention to detail. Horrible experience.

Make some provisions for non-disabled elderly people who don't require assistance necessarily but would appreciate not having to walks long distances or stand for prolonged periods of time. For example: Seats close to boarding gates. Not being required to climb down and up stairs to board and deplane if in rows 17 upwards. Not being required to stand in long queues in boarding tunnels waiting to board. Priority fast track through security points to avoid long queues in departure halls.

Great airline. Will use again. Keep up the great work though and maintain your customer retention. And please keep an eye on the bottom line and stay in business for decades to come and grow from strength to strength.

Seats are small. But I guess that will not change on my behalf. Otherwise their service is great.

I had a very good experience from boarding to arrivals.

Boarded almost 48 hrs later after a scheduling change on my initial flight that was not communicated either by kayak of SAA.

Excellent airline. Even with 1.5 hour flight, we got light meal on board

South African Airways on the outside, a very old shabby Qatar Airways plane on the inside

Very bad. Linda the hostess was very rude all the time

Very bad, Linda the hostess was very rude all the time

The flight SA227 on 2nd March Sao Paulo to Cape Town was delayed by 3 hours. All other flights leaving Sao Paulo left on time. We were told that we were waiting for push back and a routing from Air traffic control. I don't believe this, what was the real reason for the flight delay?

Not sure it was a basic airline so nothing much to like but what was annoying was they delayed so much we missed our connecting flight and we had to almost fight to be out on the next flight and also even get food

First row in business class is terrible - no storage space with video screen folded down between seats. Entertainment system didn't show flight info...

At the last minute as I boarded the airplane they made me check my carry on bag. When I arrived my Apple Watch, sunglasses, and medications had been stolen. I find this absolutely unacceptable. I will never fly with SAA again.

very much disapointed they said the gate opens at 1930 and will be oped for 15 minutes.. we reached there at 1940 and they had already closed the gates and we missed the flight, they dont update on their app and we had to spend a lot of time asking where our boarding gates where ileven check in they dont have online, we slept at the airport only for them to tell us that they will not rebook us and the money wont be refunded because they said we booked through the agent, i will never recommend fast jet to anyone beside im a content creator with more than a million followers across facebook and tiktok so im gona do a public name and shame for these cowards.. right nw im going to Harare by bus🙌

The flight was delayed by 4 hours no one apologized. When we were then taken into the bus to go board we were made to wait in the bus for more than an hour. The trip was just terrible

The times on the app and the actual boarding and take off time did not coincide. They were off by 30 min or more. Other than that, lovely experience. The flight attendants were pleasant and accommodating. Also, very pretty, not that that matters at all. The little snack sandwiches and snack boxes provided were very tasty. I would happily fly fastjet again!

Left early, arrived early, great crew, even had all our luggage which is always a bonus when Johannesburg is involved.

I lost my checkin baggage from Harare to Johannesburg. I nearly missed my connection flight. The plane was delayed for more than 2 hours without any communication from the team on the ground.