|Avg. Flight Duration||2h 05m|
|Flights Arrive in||Paris Orly|
|Flights Depart from||Vienna International|
Pros: New plane
Cons: They had cancelled our flight and we almost miss it
Cons: The flight departed about 45 minutes late. Despite it being a late evening flight, they NEVER turned out the lights, which would have made people a bit more quiet and sleep. Instead it was a wild party with adults shouting all over the place. A girl sitting next to me was cutting her finger nails. Couldn't get any rest whatsoever. Also my seat did not recline.
Cons: Delay in boarding, extremely slow.
Pros: customer service, price
Cons: Came a bit late but the frontdesk said we could still check in with our luggage. After that disaster ensued, staff was slow and eventually missed out flight due to poor communication,.
Pros: What did you like? Price
Cons: 1. Check-in Agent was rude. 2. Carry-on bag were taken at the Check-in Counter without my permission - and checked through to destination. The carry-on contained an iPad (still in the 'On' Mode) as well as diabetic medication and foods. 3. Flight left an hour late but passengers were not given updates until 15 minutes before we were able to leave. 4. Not much in-flight service and noone came by to collect garbage, empty water bottle, etc.
Pros: We fly all the time and this crew is the best ever. They made us feel comfortable and not like a burden...even when my daughter was sick. I want to choose my next destination based on where they are going.
Pros: After experiencing a computer glitch with our check-in, Transavia moved heaven and earth to get us on our flight. We appreciated the staff so so much!
Pros: The crew was nice.
Cons: It was impossible for me to reserve seats in advance. I tried online and via text messaging with the airline directly. I was finally told, after multiple attempts and many texts messages back and forth with a representative, that I could only reserve my seats during check-in at the airport because my ticket had been purchased via another airline/ service (I had connecting flights). This was very frustrating. Also, the seats on the plane were very uncomfortable, there's no room, and I'm not a large person. When they offered something to drink, I asked for water and had to pay 2.80 for it, there were no snacks. I would not fly this airline again.
Pros: Unexplained lateness and slow boarding process but otherwise good flight
Cons: Physically stood in the sun on the tarmac for half an hour in Marrakech waiting to board the plane. Seating is so compact it’s physically impossible for me to fit, I’m 6’3” then it took an hour forty five minutes to get our checked luggage in Lisbon. Everyone was furious. No explanation from the airport or airline. We missed our hotel shuttle, missed our hotel checkin. Just terrible.
Pros: the date I take my flight, my father makes accident and I find no time to travel on the date of reservation
Cons: I have contact customer service to make the change of the date, it is answer me that I have not the right
Pros: Friendly staff, clean olane.
Cons: Going back and forth to pay for extra luggage.
Cons: No free water , snack
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