Daily cleaning, installation of cabin HEPA filters on flights from Vienna to Arkansas
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 18h 47m
The cheapest ticket to Arkansas from Vienna found in the last 72 hours was $1,781 one-way, and $725 round-trip. The most popular route is from Vienna to Little Rock, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $438.
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Scores according to KAYAK customer reviews
Cons: "It was the last row, could not sleep on it"
Pros: "Quick flight with basic service."
Pros: "If they hadn’t of given my seat away, I’m sure there would have been something I’d liked."
Cons: "I had been checked in since the day before my flight and for some reason, because I wasn’t at my connecting gate 30 min prior to when they started boarding, the gate agent gave my seat away. I had to wait several hours for the next flight."
Cons: "Snacks need some variety"
Cons: "No ear plugs offered and my iPhone jack didn’t fit."
Cons: "The entertainment system was not working, and the charging stations weren’t working either."
Pros: "The seat was comfortable. Snacks were good. Inflight entertainment was amazing. Boarding was smooth."
Cons: "Nothing it was perfect"
Pros: "Loved this crew!!!"
Cons: "Everything was perfect."
Pros: "No entertainment on the plane and plane was very small..."
Cons: "Explain flight situations better.."
Pros: "Comfortable seats, nice staff, clean facilities"
Pros: "Short flight and no problems."
Pros: "Good services in anticipating our next leg"
Pros: "Maria in Winnipeg tried to find me decent connections. She did book me into a hotel in Boston as I missed connection 3 times!!!!"
Cons: "Flights that arrive and leave on time. How can one plan a trip if flights are continually cancelled or delayed. Very frustrating and a very unhappy customer."
Cons: "Cramped seats, rude flight attendant"
Cons: "Flight was delayed out of the gate from ATL. No one was available for at least 15 minutes to move the jetway to let us off the plane when we arrived in RDU."
Pros: "The flight crew was great"
Cons: "I was left at a gate and wasn’t informed of the gate change. I was in a wheelchair and needed assistance. I was left and almost missed my flight. I arrived at the gate with 15 minutes before takeoff. The agent was very rude...she said my seat had been given away. After checking she was wrong."
Pros: "Flight was above average, on time"
Cons: "Nothing really. It was a short flight"
Pros: "In flight service was fast and well organized. The dinner was very good. Flight was turbulent free and no isues."
Cons: "The plane was at the gate but it took over an hour for international inspection and a long time for the plane to be cleaned."
Pros: "Nothing special"
Cons: "That was the most uncomfortable and cramped seat I had ever had on a plane flight. Even sitting on the pillow did not help."
Cons: "Notes were in the computer that our flight was delayed in someone at Delta told us we had to re book because we were not 2 hours prior to our flight after arriving in a cab. Delta error. Other lady told us to run to a security and get to the gate which we did and there were notes in the system and t"
Pros: "arrived a bit early"
Cons: "Delayed flight"
Pros: "There was no flight"
Cons: "Flight left without notification. This was my dads connecting flight and it was missed, due to delays."
Pros: "First class flight attendant shantee was fantastic. Breakfast was strange menu...but tssted ok."
Cons: "Better menu choice."
Pros: "The flight attendants were excellent. The plane was comfortable, as usual. The choice of snacks is great!"
Cons: "Actually, everything was fine. No need for improvement .... even the airfare was great!"
Cons: "People that take up more than one seat should be required to purchase two seats. The woman on the isle was over the arm Rest in my seat the entire trip. It is unfair to me. No one came to Take trash for 2 hours so we had to keep our tray tables down."
Pros: "Basic flight... likedthe tomato juice and snack mix"
Cons: "Announcements startled me every time due to volume"
Pros: "Crew members were all very friendly and made the flight a nice trip as best they could."
Cons: "It would make a lot more sense for people to board from the back and window seats first so that we are not climbing over each other to get to our tiny seats."
Pros: "The airline staff ladies were so wonderful. They were super friendly, efficient, thorough, assited the elderly on the flight, and continuously cleaned the cabin. they helped people organize the bags in overhead ducts and always had a smile. They should be the standard for service on all flights. Excellent job."
Cons: "Not enough entertainment. Movies and TV series are old. There was a crew member when I came on board that was a bit rude and sarcastic."
Pros: "Pleasant crew, pilot was a little late, but was very courteous and apologetic."
Pros: "The seats were comfortable, and I appreciate the eye shades. There was a tremendous amount of turbulence on the flight that seemed to last for hours without a break. I have flown this route many times before and don’t remember turbulence that lasted so long without a change. The seatbelt sign was not on and the plane felt like a small boat in choppy waters."
Cons: "The food tastef awful and was minimal."
Pros: "The staff was very professional, courteous, and accommodating. Having the Delta app made everything relatively easy for me with the up to minutes updates on flight and baggage status."
Cons: "I didn't like the long lay over, considering I found a gnetleman that was also going to BWI, but he was given an earlier flight. I am grateful for being able to get a cheap ticket for same day booking, but the gentleman also booked the same day as me."
Pros: "Friendly attitudes"
Pros: "direct flight from bdl to cun."
Cons: "reclining seats that doesnt give much room to person behind recliner"
Pros: "There was one helpful lady"
Cons: "Flight was rerouted and rebooked twice. I’m stuck in Detroit overnight, and won’t be getting to Monterrey until tomorrow afternoon. Thanks, delta!"
Cons: "Overall the flight was good. It would be nice to see if we are Lincoln and Wi-Fi and the greatest selection of movies to its offerings."
Pros: "Love the free movies and individual screen, and the new seats are more comfortable"
Cons: "That it wasn’t 1970, with full meals and more leg room"
Pros: "Delta and Westjet staff are of great help to me."
Cons: "Not applicable"
Pros: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Cons: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"
Pros: "Tons of free entertainment on the screen in front of your seat! Movies, games, and details on your flight, all available on your touch screen. USB charging is also available."
Cons: "No one told us they wanted everyone with a roller carry-on to.check their bags. An attendant told my sister that her bag needed to be checked. We did not receive this notification until we were at the gate, boarding."
Pros: "Clean plane, really friendly staff, flight arrived 45 minutes early much to my surprise. I'm used to flying with cheaper airlines, I won't be doing that anymore in the future."
Pros: "Early boarding for family. Flight crew was decent"
Cons: "Super cramped seats. Entertainment system was broken. Only small snacks and drinks for a 5.5 hour flight"
Pros: "Very nice airport, comfortable and up to date"
Cons: "Having to wait for seat assignments - add to the stress of travel"
Pros: "Friendly staff. Very accommodating."
Cons: "Wifi never works. I wanted to charge my phone, but my outlets weren't working, either (my neighbor had no issues). Kinda sucked considering I was planning on working on my flight to New York. The AC was blasting humid air, so it was extremely uncomfortable."
Cons: "No power to charge"
Pros: "There were a lot of free movie options for a 6hour flight. The tv was new and had good definition. The food offered was quite substantial. The staff kept coming around with water and asking if there was anything else we needed. They gave free blankets. The lavatories were a little larger and more well lit than other airlines."
Cons: "The seats did not recline for anyone on the plane."
Pros: "Short eas6 trio"
Cons: "Lack if parking at airport"
Pros: "Nothing to like about this leg"
Cons: "The cramped real cramped space, shame on the US Poor service Delta should be ashamed of itself for this kind of poor cattle transport"
Pros: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Cons: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."
Pros: "Customer care was super supportive"
Cons: "Inflight sandwiches"
Pros: "economy plus seats were nice, great movie selection, especially international movies"
Cons: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Cons: "Fix the damn KIOSKS at Vienna!"
Pros: "Very professional"
Cons: "Lost luggage"
Pros: "Reasonable space in economy class seats"
Cons: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Pros: "The seat was a little uncomfortable but the crew were amazing."
Pros: "The friendliness of the crew"
Pros: "Seat was good"
Cons: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Pros: "Good beverage service."
Cons: "Over an hour delayj for departure."
Pros: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Cons: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."
Pros: "Everything was smooth and effortless."
Cons: "Can’t think of anything."
Pros: "KLM staff is great"
Pros: "Being fed was amazing and watching free TV was great!"
Cons: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Pros: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Cons: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"
Pros: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Cons: "The earphones could have worked!"
Pros: "The flight was smooth, the service was friendly, and the food with plentiful."
Cons: "Too much activity in the cabin during the flight."
Pros: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Cons: "Lost all our bags so couldn’t ski"
Pros: "very attentive crew"
Cons: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
Pros: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
Pros: "Entertainment options."
Cons: "Service was poor, seat did not recline, and the food was terrible."
Pros: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Cons: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
Pros: "We got to Amsterdam on time"
Cons: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"
Pros: "Boarding agent extra effort to improve my seating!"
Cons: "Food amount less than expected."
Pros: "Very pleasant, professional crew"
Cons: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"
Cons: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Pros: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Cons: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."
Pros: "Employees were very friendly"
Cons: "The seats were very small"
Pros: "Flying with KLM is a pleasure"
Pros: "Nice crew; clean plane; decent dinner"
Cons: "No entertainment system; insufficient knee space"
Pros: "Boarding was quick, Flight on time....just a regular service and plane"
Cons: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"
Pros: "Friendly staff, good service and on time departure/arrival."
Cons: "Boarding was a free for all. The travelers did not pay attention to the priorities."
Pros: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Cons: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
Pros: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Cons: "Flight was delayed due to weather in Amsterdam area"
Pros: "The sandwiches were simple yet just the right touch, on all four flights."
Cons: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Pros: "Arriving more or less on time"
Cons: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"
Pros: "Timing & efficiency. Good food though only a sandwich."
Cons: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"
Pros: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Cons: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."
Pros: "Same as above"
Pros: "A nice short flight"
Cons: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"
Pros: "Good food, good entertainment system, comfortable seating."
Cons: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."
Pros: "Short flight friendly crew"
Cons: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."
Pros: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"
"It was very cold"
"There was no flight. Flights got cancelled. Kayak or British never informed us. I had to call so many times and wait hours to get to talk to someone. Made my vacation pretty bad. I still havent heard from anybody. No apologies, nothing. Just horrible!"
Cons: "It would be nice if at least snacks and a cup of water were provided."
Pros: "The flight was pleasant and we landed early."
Cons: "British Airways should at least give out small bottles of water or cookies to soften passengers affinity towards the airline. I did not buy anytjing but was also not served anything. In comparison to low cost carriers, I felt underappreciated."
Pros: "The flight was super relaxed and comfortable. We really loved the Magnum ice cream at the end of the flight."
Pros: "N/A on food and entertainment"
Pros: "The crew were fantastic and the food was okay!!"
Cons: "Poor entertainment, uncomfortable seats & delayed"
Cons: "The flight was delayed due to plane safety issues, but the crew fixed it and got us to London almost in time. I didn’t love that there were no vegan food options, and even if there had been, they ran out of fresh food by time we were served. Not great."
Pros: "Crew professionalism"
Cons: "Earphone, squashy seat, limited leg space in economy class"
Cons: "Our BA flight from Vienna to London was 30 minuets delayed and we almost missed our connection. BA crews and captain never apologized or explained the reason. They didn’t bother to check and announce the gate of major connection flights like some other airlines would do. They just said “Check the departure information board when you arrive.” We made to our AA flight only it happened to be in the same terminal."
Cons: "Seats size for business class doesn’t meet level of business class"
Cons: "They’re not too helpful in helping me get on a flight to my final destination."
Pros: "Made it to Zurich"
Cons: "48 hrs and as far as I know the bag has not been put on a BA flight after missing my flight on Wednesday! Also, I asked for a cup of water, but I guess I had to buy water because I was basically ignored,"
Pros: "Good crew and efficient service."
Cons: "Not the most comfortable business class seats. Had a hard time getting any sleep."
Cons: "They were late, once we were ready to board the plane it has been changed to another gate due to Brittish delay, so we had to do nother security review. We faced a bad attitude in the countter that was very dissapointing."
Cons: "it is ridiculous that i should have to pay 75 euro for my first bag. additionally, BA doesn't even give you free refreshments anymore!!!! When every other airline does better than BA on these fronts, why would I ever fly with them again?"
Cons: "Customer service - useless and with attitude. Couldn’t check in for the flight either on ba.com or over the phone."
Pros: "This flight the only bonus was I actually had a seat."
Cons: "Two flight attendants to service the whole of Euro class meant waiting nearly two hours to be served a bottle of water and a sandwich. Too much time is lost trying to cook food and take the money. Just add £5 to every ticket and give the food as part of the service, you are not a budget airline Plus dont rub our noses in it by bringing meals from the first class galley to feed the crew at the rear of the plane."
Cons: "Transfer at the Heathrow airport was such a hustle. Even though we had about hour and a half for transfer, take getting off board into consideration, we were on the run to our next gate for about 50 minutes without stopping, barely had a chance to use a restroom. Longer transfer period is needed most definitely. Also at least complimentary glass of water would be nice on the board."
Pros: "BA flight to JFK was delayed by 3 hours and it was not made up for either. We got to JFk at 3:40 as opposed to landing at 12:40pm. It was very inconvenient. Service was slow and patchy."
Cons: "Seat cushions inadequate; back support insufficient. Food mediocre."
Pros: "It took off. It landed. No drama. 15 mins early."
Cons: "No complimentary hookers, whisky or cocaine"
Cons: "trapped on this plane for over 3 hours and they can't even spring for a lousy soda and bag of crisps."
Pros: "It was awesome how the windows are tinted and you can sometimes control it, and the new TV things on the back of every seat are truly amazing!"
Cons: "WHY is there no dairy free food?! I'm vegan but even for lactose intolerant people with more normal diets - there were absolutely no options! "meatballs and rice or pasta with a cheese sauce" - come ON! It's not that hard to make a vegetarian option that also happens to be dairy free!"
Pros: "The flight was a bit too short to really judge, But the crew was pleasant and the flight was fine."
Pros: "Everything was okay! The plane was kind of empty and that why the service was excellent, the crew very friendly."
Pros: "The crew was pleasant & food was fine."
Cons: "The flight was late, which made us miss our next flight."
Pros: "announcements made by the pilot about weather and the flying conditions and travel time were very good."
Cons: "the plane was delayed and the check-in person gave me a different time for when the plane would leave vs what was on the boards. i was lucky that i did not listen to her or i would have missed my flight."
Cons: "You got delayed I almost missed my connection flight"
Cons: "I asked for coffee. Paid 4 pounds for it, it was AWFUL. not brewed, no taste, bitter, no cream available to add to it. If you charge such prizes, you better offer decent coffee. I can get late or capuchino at Starbucks for less and far better quality."
Cons: "I didnt like that there was no food or water to be purchased after security."
Pros: "Better to avoid BA. At least they should serve some water. Next time I'll use some other airlines to get to London."
Pros: "The crew were very welcoming and took care to explain what was happening and why."
Cons: "The new 'pay-as-you-go' model makes this premium national carrier more like a budget-end option. For instance, with the refreshments, not only do they not accept cash, but they don't accept the full range of bank cards (from main stream European banks). It was as frustrating for the crew as for the passengers."
Cons: "It was 1.5 hours late and I didn't even get water"
Pros: "The airbus 320 was clean and well maintained"
Cons: "flight was cancelled and they abandoned us"
Pros: "On time"
Cons: "Very limited seat spacing we were very much jammed into the aircraft. Also, there was no service offered, I could not even get a cup of water"
Pros: "I was not able to get one glass of water to take my medication, without having to pay for it. British Airways has become one of the worse airlines."
Cons: "We were asked to check in our luggage as there was not sufficient space in the cabin which obviously delayed our plans of getting a train to other location from the airport after lading as we had to collect the bags etc"
Cons: "Too many announcements over the intercom. Better to say 'hi' at the beginning and then only use the intercom to announce turbulence/etc."
Pros: "The crew as ever were excellent"
Cons: "Who ever took the decision to charge for food and drink but still charge BA fares must have been a Trump Supporter!"
Pros: "Crew was friendly and helpful."
Cons: "Plane had some technical problems so they let us go inside the plane and we had to sit there for 3 hours while they were fixing licking gas situation. Flight was ok but we got food only once."
Cons: "No Food Left. No drinks"
Pros: "Quick boarding"
Cons: "Not enough carry on space this distortion made by less hold luggage"
Pros: "The flight was nice and short, the few was courteous and helpful. All as expected."
Cons: "This was really a bare-bone flight. They did serve a drink and peanuts, but it was a lunch time flight so one would expect at least some food. Heathrow was busy so went into a holding pattern which added time and some passengers became worried about their connections. Upon landing they mixed up baggage pickup and we had to wait a long time running between two conveyor belts looking for it."
Pros: "The staff on all flights were pleasant and very accommodating."
Pros: "The flight on BA was nice and service was good. The food was acceptable. I liked their entertainment - lots of good movies and other things to watch."
Cons: "The connection in London - just one hour - was absolutely not enough. It takes 15 minutes or so just to empty a large plane. Then, if you have to make a connection from one terminal to the other, as we did, you rush to a bus that drives you all the way across the airport. At that point you rush to find yourself faced with going through security yet again. All this made us miss our flight and turned what should have been a 10 hour trip into a 24 hour trip. That is British Airways fault for leaving so little time to connect. When you book your flights, be sure to have an hour and a half at the very least - preferably 2 hours."
Pros: "Short flight, no complaints. I liked that coffee was served with milk."
Cons: "No real complaints."
Pros: "Service was impeccable and perfectly timed. Food was good and quantity sufficient. Flight crew was friendly and had a lovely sense of humor and warmth. Movies made a long flight bearable."
Cons: "Old airplane, no movies at all- none- grumpy service, small seats that do not recline and no food on a 6.5 hour flight"
"Highly impressed with everything. All staff we encountered were nice and professional. Happy to have drinks back on flights!"
"Had a crying baby on one of my flights for about an hour and a half."
"The seats were shaped uncomfortably, I needed a blanket behind my back to not be slumped. The stewardess were friendly and exceptionally kind to my kids."
Pros: "crew was great"
Pros: "The crew was professional. The seats work OK. This flight was on schedule and on time and I appreciate that most of all."
Cons: "Nothing really. No complaints"
Pros: "Newer plane with slightly more room"
Cons: "Every seat sold. No social distancing. Mask rule not enforced."
Pros: "Great flight, great crew, comfortable seats, good entertainment. I LOVE the AA 787s"
Pros: "Direct flight Erie to Charlotte. Glad for that."
Cons: "Not sure why, assuming it’s the plane type, but first time in 35 years my ears continued to pop all the way up and ended up with ear ache."
Pros: "everything....staff, atmosphere, food, services."
Pros: "They seated my husband and I together. The flight was smooth."
Cons: "I’m always in Group 9"
Pros: "Our flight attendant was very polite and with a great attitude."
Cons: "The pilot arrived late because he went for a Tim Horton's coffee (I know that because I was in first row and I heard the flight attendants talking about that). Then, after he finally arrived with a tray full of coffees, there was an issue with the jet's computer and had to reset it and we had to wait even more. When we finally arrived, our Gate was taken by other plane already and we had to wait (more) for the first one to be available for us. Then, when we finally got our Gate, there was another issue, now with the "finger". They weren't able to move it and connect it to the plane to get off of it. So we had to wait AGAIN. And finally as soon as we got off the plane, they were supposed to give us our carry ons on the aisle (Because it was a small plane CR700) , but again, we had to wait almost 10 minutes so that they could send the luggage... To make things worse, I had a first class ticket and I couldn't get the perks of it at the airport. Because they said I wasn't flying in an international flight. Come on?! Canada->USA->Mexico is not International??? You lost me AA."
Pros: "Nice stewards"
Cons: "Gate agents crabbie"
Pros: "Crew was great, and we landed early."
Cons: "My headphone and USB jack did not work so I wasn't able to use the entertainment like I had wanted."
Pros: "Very short flight, crew was great"
Cons: "In Orlando we had a connection to Alaska Airlines to Portland, Oregon. No one knew where it was. Gate attendants told us to look on flight board. Not listed!"
Pros: "Crew kept very calm and courteous during a delay."
Cons: "There were a ton of angry people about the amount of delays that happened today. There was no reason given and it caused issues."
Pros: "On this flight was a female flight attendant who anticipated my every need. I wasn’t flying first class, but still, she went out of her way to treat me very well. Her personality and hospitality made my flight relaxing, made me feel loved and appreciated, and the flight felt like I was already home"
Cons: "No wifi, drinks came in the last 5 minutes flight was 1.5 hours late"
Cons: "Flight was canceled. Ruined my plans and reason for flying."
Pros: "The seat was comfortable and the flight attendant was very helpful with all the questions I had, thanks for the wonderful first time flying."
Cons: "Nothing give a 10/10"
Pros: "Everything was just fine!"
Cons: "The only issue is that my entertainment screen kept in malfunctioning which was a bit tiring throughout the flight n"
Cons: "Multiple delays with no updates."
Cons: "Not much room at all."
Cons: "Nothing wrong. Everything is excellent"
Pros: "Great flight experience overall!"
Pros: "New Plane interior"
Cons: "But the second plane was worse.... no video screens of any kind, no charging of any kind, no headrests, chairs were stiff and uncomfortable. You can stream shows on their wifi (free) but only if you have a charged smartphone or tablet, otherwise you're SOL. 2 bathrooms for the main cabin on a 6 hour flight"
Pros: "The crew was nice and the plane was sparkling clean"
Cons: "did not get my requested wheel chair service."
Pros: "My flights were booked through British Airways, but these segments were operated by American. Madrid to Dallas was on a 787 (a very nice ride). Entertainment options were very good (although not as diverse as on British Airways). Food was excellent. The crew was very pleasant."
Cons: "There is not enough waiting space at Madrid Terminal 4S for passengers on large aircraft. Boarding was not as fast and orderly as it should have been. Customs and passport control at DFW is very time consuming (much slower than at many other comparable airports). To change terminals, it is necessary to go back through security and then take a train. It took more than 1.5 hours for me to clear customs and get to another terminal for my connection."
Cons: "Sat on runway for 30 minutes before the announcement was made that the First Officer had called out. Deplaned. Then once we reboarded an 1.5 hours later, we sat on the runway for over 2 hours waiting to be deiced, then waiting to take off with absolutely NO TRANSPARENCY from the crew or the pilot. We were updated ONCE every HOUR. I missed a day of my vacation because a crew member didn't arrive on time. UNACCEPTABLE."
Pros: "Tom threatened to have me ARRESTED after inquiring as to why he was unusually and much more than personally and intentionally. I hope he’s enjoye his Career w AA. My Mom has worked there 30 yrs & he finished after messin w the WRONG SPICY Cajun Woman Who’s been oppressed and abused ENOUGH!!!!!"
Cons: "See above. I like Kayak"
Cons: "Three hours delay. I paid for a upgrade to first class. But because of the flight change i didn't get to keep my upgrade and I had to beg for a refund. I have had two trips in the past 5 days and all flights have been anywhere from 1 to 3 hours late. Worst experience with AA I have had in a long time."
Cons: "Outdated 757. No individual entertainment. Power restricted to premium seats and was intermittent when it worked."
Cons: "Delayed 2hrs"
Pros: "Safety, close to on-time arrival, although irrelevant since bags took 45 minutes."
Cons: "No water bottles available for individual use. Crew only came through once or twice offering small cups of water. I'm dehydrated today with headache. No charging outlets in the 2018! OUTRAGEOUS. A bunch of bags still had not come down 40 minutes after arrival. Worst: just before landing, when the captain advised the flight crew to do a cross-check, it was not done, and when we landed, I realized my seatbelt was not on."
Pros: "They did have lots of entertainment movies, tv shows, games"
Cons: "They ran out of food for the passengers. The loaded and boarded us and then we sat on the plane not moving for an hour or two, making the flight feel much longer. The seats were so tiny and uncomfortable. Made it hard to sit comfortably"
Pros: "Nice flight once we finally boarded!"
Cons: "Flight was late causing me to run for my connecting international flight in LAX."
Cons: "Missed it."
Pros: "Once I got onto the plane, it was fine. It was a short flight. Everyone was nice and they offered drinks and a small snack."
Cons: "I was late to my first flight from Dallas to LR due to my flight from Spain coming in late. I got off the plane and there was also another connecting flight printed for me. I thought "wow that is amazing sevice! I am def going to brag on them." I should have done it myself... after a 30 hour traveling day.. I got to the counter to get on my second scheduled flight home, and it wouldn't let me on because something with my Rickey was not working on the computer. The person did not know how to fix it so I missed the flight. After calling a supervisor, and that said supervisor never showing up, someone else finally happened to walk by and helped the original person fix the problem. Finally after waiting 5 hours total, I was on my flight home. The first flight was amazing but this flight makes me question if I want to ever use American Airlines in the future."
Pros: "Smith flight."
Pros: "Left early, crew was friendly"
Cons: "Bought a seat that was explained as not having another passenger on either side, but it was just two seats in a row."
Cons: "I was stranded on the runway for nearly 2 hours no air it was awful!!!!"
Pros: "Ability to avoid storms in order to provide a less stressful and safer flight. Actually arrived early!"
Cons: "Did not like having to board from the tarmac."
Pros: "Good Entertainment. One flight attendant was great."
Cons: "American Airlines Seats were too close together. The plane was way way too hot. Asked the flight attendants and spoke to the captain after the flight as the front coach section of the aircraft was at least 10 degrees hotter than the rear. We were all taking layer of off cloths as it was so hot. Seems the first class attendants were not monitoring the temps which regulars the temps just behind first class. Told the flight attendant who also acknowledged it but the first class attendants did not make the change Many were angry. We were on the Tarmac for almost 1.5 hours waiting for the plane to be de-iced. No AC during the process."
Cons: "Never got to board that plane due to delay of my previous flight."
Pros: "N/A flight was cancelled."
Cons: "Flight was delayed and finally cancelled."
Pros: "The people"
Cons: "The seats are too small I'm 6'1 and that's not that tall"
"Great flight, arrived early.....perfect"
Pros: "The crew was amazing. The economic seat (I always prefer to select aisle seat) was OK for me."
Cons: "I often prefer to take Air Canada flight for the departure to any international cities, because it hardly happened to have any cancelled AC flights during my Air flight dates in my past years trips."
Cons: "Flight left an hour late. Cramped seat. Only one drink service on a 4.5-hr flight. Disappointing."
Pros: "The set was super comfortable"
Cons: "Everything was excellent"
Cons: "Lost my baggage even though I actually watched them transport it to the airplane from the airplane window. Brutal."
Cons: "Space was tight."
Cons: "so late. no explanation... something about the weather bad in Boston? but that wouldn't explain every flight being late. And as usual Kayak did a better job of giving delay info than Air Canada!"
Cons: "My seat was wet and i had to wait quite a while for it to be rectified. I asked to sit on a crew seat at the back of the plane and was told that i would break it. I found this rather disgusting . Seating plan is very crammed like sardines"
Pros: "Excellent service in business class: attentive, cordial, not intrusive."
Pros: "on time, friendly staff"
Pros: "My postponed flight was fine and flight attendants great."
Cons: "I missed my original flight because there were no staff at BWI airport counter or secret Air Canada office 55 minutes from flight time. Flight was delayed 35 minutes, but no way I could check a bag or get to gate."
Cons: "Flight was more than hour delayed. When it hit the turbulence zone it was insanely scary. I know it's nobody's fault but leaves bad felling about the flight."
Pros: "The crew were polite and friendly."
Cons: "It was a 3-hour flight, so there was no entertainment."
Pros: "The entertainment on board was nice because there were a variety of movies and things to do."
Cons: "The staff were often slow expecially during the boarding process."
Cons: "Delay getting to gate in Toronto. Entertainment system is not top notch. No blockbusters of any kind. Cheesy airline"
Pros: "Kind crew"
Cons: "Littled staffed"
Pros: "That we arrived, finally, safely and our bags did too."
Cons: "The kiosk at checking was unable to process our boarding pass so we had to wait in line to see an agent to check in and take our bags. There were 3 lines, but people who arrived after us were taken care of before us. It was not organized. Our flight was delayed and the waiting area at Laguardia was so crowded. I fly Air Canada as seldom as possible because there's almost always something that complicates the trip. Our daughter booked these flights so we could visit her for Mothers Day."
Pros: "Friendly staff all the way through. Offered lots of non-alcoholic drinks. Small delay at departure in Vancouver, but on-time departure from Newark. As return flight was not fully booked, change of seats was possible and instead of being 3 in a row, we were only 2. Overall, good experience"
Pros: "Interior of the air craft basically clean. Arrangements To air craft are in order."
Cons: "Air circulation and air conditioning is lower than Normal. Is kind of humid. My section are lower Than other sections."
Pros: "Crew friendly and the plane was very clean"
Cons: "First time on Rouge. Really bare bone travelling. Entertainment replaced by flight attendants who have become travelling sales people. I"
Pros: "Hi, even though i had online checked in, I had to wait 45 min in the queu just to leave my luggage. The reason for this increadable long queu was the insufficient crew. There were only three people were working on the desks for three different flights. It was really overwhelming!"
Cons: "Slow check-in, old plane"
Pros: "The airline was aware we were held up in the transit from the boston flight to the victoria flight and made some effort to hold the gate open for us. We made it with one minute to spare."
Cons: "The airport security were helpful in the end, but our our struggle to get from the boston flight to the victoria flight was a nighmare. We had to beg at each intersection to get through lines so that we could get to our flight. Is ther no way to streamline this process? It colours the journey with stress beyond belief. I cannot send my mother on any such trips because of this."
Pros: "Quick easy and painless boarding and de boarding. It's been a while since I flew Air Canada and I was pleasantly surprised by the upgrades, including the tinted windows!"
Pros: "On time"
Cons: "LaGuardia construction!"
Pros: "1/2 hour late in departing. 2 1/2 hours. Sitting on Tarmac on flight to Toronto. Too crowded on plane"
Pros: "Decent everywhere options, leg room, and seat comfort."
Cons: "Delays with no adequate explanation and very few updates. Boarding process was chaos."
Pros: "People that helped us were personable"
Cons: "The flight was delayed 40 and then 50 minutes. No announcements were made, the screen just changed. I'm glad I went up to ask about my connecting flight to Athens; if I had waited and got on the flight, I would have missed my connection. The people at the AirCanada desk were nice, and were able to find us other seats. However, we were promised seats on the 7:30 flight, but instead were put on the 5:45 flight. We asked for the AirCanada person to call back and change our flight, but she said we would have time (at this point, 1 hour and 20 minutes before the flight left), even though I showed her that there was a lot of traffic between LGA and JFK and we probably would not make it. We had to leave LGA, find our bags and wait in a long taxi line to sit in traffic in a cab we had to pay for our of pocket, and could not make the 5:45 flight. I then had to call AirCanada and wait for 15 minutes for the lady to switch us to the 7:30 flight. In all, we also lost 2 full hours in Athens."
Pros: "Fast boarding and unboarding"
Cons: "I needed to change my flight and Air Canads charged me $300! They said thy had some 'peak days' fee (August) and a 'weekend' fee, which covers Friday, Saturday and Sunday. 3 day weekend??! Come on, what a scam. Just charge me the flat change fee not all these bullshit greedy add-ons."
Pros: "It was better then the trip to Toronto"
Cons: "The flight to Frankfurt was an hour late, so my bags didn't make the next flight to Warsaw"
Cons: "Absolute joke of an airline with zero customer service. I would never travel with them again and would recommend anyone else not too."
Pros: "The smoothness with which the pilot flew the plane was remarkable. I felt very safe."
Cons: "1) For a four hour flight it's sad that we were not even offered a snack we didn't have to purchase. After being delayed for more than 2 hours many of the passengers were hungry by the time we boarded. 2) The flight attendant passed my row without offering me a drink and when I asked I was given room temperature apple juice and not given any ice."
Pros: "Treatment to old passengers"
Cons: "Hardly nothing except my baggage had been damaged on handling. Some redress is welcome with thanks"
Pros: "Plane and crew were great"
Pros: "Attractive and competent flight attendants What a soft landing"
Cons: "Water tasted off Leg room inadequate for 6'1" person French safety demonstration Restrictions around wearing headphones"
Pros: "The food was really good. I was kind of shocked but each meal or snack I had was delicious and I especially liked that I could pre order special food according to my diet. The staff was friendly and the entertainment was good."
Cons: "the music channels were lame. I was bummed we did not have wifi in the plane and so I couldn't listen to good music the whole flight"
Cons: "Original flite cancelled!!"
Pros: "That I eventually got to Denver"
Cons: "Poor planning no backup aircraft I knew status via apps before staff did"
Pros: "Bags were checked all the way through, Canada to US and I didn't have to recheck them before connection into US."
Cons: "That they make you take your headphones off during takeoff and landing - ear buds only makes no sense."
Pros: "Good entertainment options"
Pros: "The food was good"
Cons: "I was put in overbooking, and was concerned about not being able to get on the flight. Everything worked out fine in the end, but still did not appreciate this. Given the risk of not being able to board, I will likely not use this airline in the future."
Pros: "The flight was excellant. Something that horizon air needs to aspire too."
Pros: "Very friendly staff."
Cons: "Left late so missed connection. Was put up in a mediocre hotel."
Cons: "Small seat, cold food, main dish was not good, poor selection of movies"
Cons: "I find it very strange that you have to pay extra to ship a bag. Air Canada advertises that all fees are included in their fares. However you are getting hit at the back end after you make your booking. Just about everyone travels with a bag to ship. After having to Leave fort Mcmurray due to loosing our home we had to pay an extra fee to ship three bags. It does not do much for the image of Air Canada be a leader in the industry and be up front all the way."
Pros: "Cheap and direct to Athens from Toronto."
Cons: "Tiniest seats ever, no plugs, no screen for a 10 hour flight, and I always get the shits after eating the food on air Canada rouge."
Pros: "Great flight. New and comfortable plane with lots of room. Food was good. Reasonable entertainment was provided with lately released movies. Staff was friendly and accommodating."
Cons: "Internet not free on board. For the price of the ticket on an international flight, internet should be included for free. Also no newspaper available on board."
Pros: "Great choice of movies. Crew came around on a regular basis with water and juice, plus 2 meals and a snack. The Crew was very professional and kind."
Cons: "They didnt board by area or rows for ecomon it was a mess on the plane with people from different sections trying to find overhead bin space and get by each other in the aisle. When the person in front of me tilted her seat it was inches from my face, not a good feeling. The leg room was adequate. The Boeing 737 is a nice aircraft."
Pros: "The crew was friendly and multi-lingual. The food was fine and beverages were frequently offered. I live in Michigan, but flights from Windsor (via Toronto) to Europe are much less expensive, so well worth the drive over the border."
Cons: "This airline only allows for one free checked bag when flying internationally. The checked bag size is stringent (but at least travelers are notified about that several times when booking and paying on line. The movie options are limited, but still enough variety to find something to watch."
Airlines flying from Vienna to Arkansas have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Vienna to Arkansas
Masks required on board, masks provided on flights from Vienna to Arkansas
Social distancing seating
Middle seats unavailable to book on flights from Vienna to Arkansas
Testing for antibodies, testing for symptoms for flights from Vienna to Arkansas
Waiving of change fees. Search flexible flights from Vienna to Arkansas