Most of the crew members were rude, flight arrived late and we missed our connecting flight, they damaged my friends suitcase so badly that two wheels had been destroyed.
Excellent flight. The crew was exceptionally attentive and organized. Attention to details is unmatched.
Great! They got my vegetarian meal right, flight was comfortable, they helped store my heavy luggage. Pleasant crew and flight staff.
I did wish they would give us the entire little bottle Bailey's instead of just have 1/2 bottle at a time
The flight was delayed for 30 minutes with no apparent reason. There is no entertainment at all, and no USB or electric outlets for charging your phone or tablet.
They had me unpack a handbag 2 lbs overweight into another handbag 8 lbs underweight for a Bible.
Accessibility serious problems in Viena airport making it seriousely difficult in in-between gates and boarding travel. Pretens of breakfast and service care in the economy pathetic.
One thing I really liked about Austrian Airlines was that the flight attendants were very kind, and the in-flight entertainment offered many choices. One thing that could be improved is the meal service, since only a vegetarian option was offered — it would be better to have at least two choices
We had a wonderful experience overall. The only issue was check-in our luggage at the Split Airport counter. It was very confusing because we needed to pay for baggage.
Austrian Airlines help and service was fine, but Kayak misled us into believing we had purchased a Business Class ticket. In fact, the tickets were only upgraded Coach Class tickets with luggage restrictions that belonged to the Coach Class. Very disappointed! Paid over $$$$ 9K for the two tickets. Very disappointing!
Even when you get the priority pass the experience is not what it meant to be priority
I wasn't able to check in before because I had no internet on a long ride over and I had to pay Euro 50 all together I paid an extra Euro 200 on top of the original flight because I had suitcase and carry on and I wasn't able to check in online before And the end it ends up being more expensive flight than a regular carrier You don't save money and the plane is less comfortable
Surprisingly, a very good flight. No wonder that Wizz flights are always full.
Boarding from Teminal C, which requires long walking to it from main terminal A.
delayed flight, bag was delivered earlier than I landed, no even water was offered during the flight...
The 50 € boarding fees per ticket are completely unjustified. I lost all my savings because I arrived at the counter barely 5 minutes late (2hrs and 55mine before departure). This feels like an unnecessary penalty. It's especially disappointing considering the initial flight was canceled by WizzAir. I expect a partial refund of the 196 € paid for the boarding.
Boarding kept us waiting for ~15 minutes in the sleeve. Other than that, excellent for a low cost carrier.
Low cost carrier, you get what you pay for. Cardboard-quality seat, no recline, minimum pitch, bus-to-board service (no jetbridge), and overworked/underpaid flight attendants. But, they got the job done on-time with no major catastrophes.
The behavior of the front desk and lack of explanation of hidden fees and prices in emails send pre-flight marred things up. 1 star
2 hours delay, very disappointing, at least they didn’t cancel at all as they do often
