No way to add a bag without getting in line at the counter, which took at least half an hour. No WiFi.
I was upgraded to business class. Seats same size but better food. Polite service.
The crew was attentive. The food was delicious. The flight was smooth.
The preboarding and the gate organizing management was poor, unorganized and mismanaged. While standing in the business line I kept getting ignored and the personnel kept checking in others, right in front of me until I finally spoke up and pointed out their clear signs of ignoring me while patiently waiting to be checked in. Once checked in the gate the personnel kept chit-chatting and not managing which group is to board, being totally nonchalant, unorganized and behaving amateur-like . Very unprofessional and unlike the quality the Austrian Airlines brand otherwise provides. The crew on the plane are always fantastic and the best. What a shame the crew on the ground was so mediocre.
Absolutely the worst food I've ever had on any flight. Otherwise, the flight is OK - just your regular transatlantic economy. Condor should stop saving pennies on meals. They save a penny, lose a dollar.
The layover period at Frankfurt of one hour and forty minutes was not enough time to clear the two-hour line at passport control: we missed the flight to San Francisco. Condor did a good job rebooking us that same day, but our bags ended up in Los Angeles.
Boarding by bus - this is 2026! Luggage did not board the plane though we had over two hours between flights. After it was located it didn’t fly immediately but waited one or two flights until boarding to fly yo Belgrade.
The airport gate in Lyon was an insult to human dignity…. Shame kn the French authorities
Excellent flight. The crew was exceptionally attentive and organized. Attention to details is unmatched.
Great! They got my vegetarian meal right, flight was comfortable, they helped store my heavy luggage. Pleasant crew and flight staff.
I paid for priority (2 bags) and because I had 2 backpacks the boarding crew jumped to the conclusion that I had a non-priority ticket and had one bag too many. The person who spoke to me was quite rude and told me to leave the line without looking at my boarding pass that I was trying to show him. I queued to have my bag sizes checked - neither of them are oversized, in fact, either of them can fit under the seat in front of me but I paid for priority because I wanted to bring two. In the end, the same person had to speak to me and then said "you have two bags" to which I replied I had paid for them and when he checked my boarding pass he did not even apologize for the trouble.
Slow and delayed boarding, including standing outside 15m in -3 temperatures, Late take-off approx 45 mins Very slow bag delivery approx 45 min - no explanation
From boarding to disembarking, the whole operation was very efficient.
Miserable staff did not want to be there. Very poor atmosphere boarding. Then just basic flight.
It was raining and we got all soaked because the staircases didn’t had a roof
Good service for a budget trip. No problems at all
Terrible experince. The flight was delayed for 4 hours and we had to sit in the plane for 30 minutes without AC. At least they shouod have given us complimentary bottles of water but no one had to buy them.
The flight was delayed by more then 5 hours and we lost our connecting flight. We had to purchase new connecting flights to our expense.
The steward acted impolitely to one of the passengers. Rayanair has to solve the issue of accompanied luggage. It is not logical or fair that someone sitting in the front seats(and he paid for that seat) to store his case in the backseat because a passenger in the backseat stored his luggage in the front !!
Booked through you used Kiwi who did not complete checking in until 24 hrs before departure when the check in was available 48 hrs before hence we sat separately. I will not be using you again.
