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business class is old but still done very well by the team.

Excellent airline. The plane was clean and the staff were very attentive

Good experience although the boarding gate is at the terminal extension hence need to leave lounge to head over earlier.

Thai Royal First is very good. Easy check in , Private room in the first class lounge and escort from ticketing to the plane. Once on board crew was very polite, food was outstanding, and the ride was smooth as silk. Restrooms were especially clean. Great Experience

I'm not interested in improving the airline. Therefore, I won't explain this in more detail. Next time I'll try a different one.

The flight (boarding) was delayed by 40-50 minutes and there was very crowed. They need to improve on the timeliness & boarding process. (They asked passenger to board in groups, but the 2nd group was standing there waiting for 20 minutes!). However, services from the crew was very good, also the food was good as well. I also found the legroom was quite comfortable.

Need to improve on punctuality. My flight was delayed by 1 hour.

Seats were uncomfortable and the vegetarian meal was awful. Some of the entertainment didn't work.

Except that our flight was cancelled, by mail, and later moved to 12 hours prior, then the experience was good. In Bangkok we were offered a hotel, it was fine, but would have been nice to know in advance😉

The flight was mostly fine, but I really wished that seats had an outlet to charge devices considering the length of the flight (15 hours there and 14 hours back).