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Loved the towel at the end. Service was frequent and perfect.

Food was much better than my outbound flight. On-time. Good service. I had a problem with my entertainment screen, but the attendant fixed it promptly.

I pre-ordered my meal and did not receive it. The seats are very old, uncomfortable and dirty. The crew was excellent and made my stay on board comfortable and enjoyable.

The flight and service were very good. Thanks to the crew.

The only thing that the airport can improve which will help Lufthansa from delay flights is to warn the passengers that are flying to the USA to be earlier to the gate due to the documents check that in our case delayed the flight

The plane was late and had not been cleaned prior to our flight from Frankfurt to LA, so we had to use bathrooms that were completely filthy and stank like hell. One of them eventually was even closed early on during the flight. It was a horrific experience.

SEA to Munich flight was turbulent and you could hear rattling in the plane. The food was TERRIBLE, return flight was better. We will not fly Lufthansa in the future.

The flight crew was outstanding. Small children running around and constantly crying was extremely annoying.

More room would have made things better as would a better gate waiting area and some complementary food (like a breakfast sandwich) and some complementary juice. It was 6:30 AM after all. Our connecting flight from FRA was delayed causing us to miss our connecting flight in Chicago, which was further delayed, thereby getting us home 5 hours late. Frankfurt airport is a bad airport in my view. They should study MSP.

Horrible they wouldn’t let my wife and daughter board the plane. They stated there was an issue with her visa when she clearly showed them how to look it up online. This resulted in her missing her flight and having to buy a different airline ticket for the same day in which clearly there was no problem.