Daily cleaning, installation of cabin HEPA filters on flights from Virginia to Cartagena
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Virginia to Cartagena.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Cartagena from Virginia is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Cartagena with an airline and back to Virginia with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Cartagena from Virginia up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Speedy boarding. Flight wasn’t full so entire comfort plus row to myself. Delayed takeoff but still arrived on time."
Pros: "Quick, easy and seemingly effortless. What more could I ask for?"
Pros: "Easy airline to fly with good equipment"
Cons: "Avianca used to have a better inflight service"
Pros: "The crew was attentive"
Cons: "The aircraft needs better maintenance. My table was tilted and the seatbelt was twisted"
Cons: "No one at check in wonted to help I had to change flights do to inability of check in personnel It felt like all they wanted to do was to sell me another ticket"
Pros: "Fast boarding"
Cons: "Flight was delayed... so..."
Pros: "Tv shows"
Pros: "Price was right and they left on time"
Cons: "All good"
Cons: "Lost baggage"
Cons: "Long lines at checkin. Some self-serve kiosks might have sped things up."
Pros: "Seats Comfortable, But see below."
Cons: "Apparently Avianca do not except the way Budget Air is issuing the e- tickets. Budget Air is not leaving any spaces between the the first and middle name, which caused a real problem for Elisa, as she was refused boarding. It wasn't until I got a hold of the management that things got solved"
Pros: "Avianca is always a pleasure to fly."
Cons: "Boarding process announcement were only in really fast spanish."
Pros: "Everything was great, short flight."
Pros: "in seat entertainment"
Cons: "None of the AVIANCA staff smile, not at check in, not when boarding, not during the inflight service, not during disembarkation..."
Pros: "Guess if u book early enough u get bumped into business."
Pros: "It was right on time"
Pros: "Flight was on time to the minute and boarding too less then 15 minutes with an almost full flight!"
Pros: "on time"
Cons: "-none of the seats recline -no trays on the seats"
Pros: "On time and fast"
Pros: "Comfortable. Good food. Good service"
Cons: "Al good"
Pros: "The crew, the plane, the flight, the food was all very, very good"
Cons: "We initially picked exit seats but they ended up unasigning my son's seat because he is 2 years old, both times they gave us the worst possible seats in the plane. When initially assigned my son, it said: "No one under 2 is allowed to seat in emergency seats" a bit misleading and inconvenient. Other than this we had a great experience."
Pros: "Excelente servicio al cliente"
Cons: "Flight delayed"
Pros: "Fast check-in & departure"
Cons: "They keep canceling our flight"
Pros: "The flight was delayed also, so I was able rest on the plale to relieve my stress."
Cons: "No one at the airport could tell me ehere to go for my connection.to Categena. No one could tell me if the flight was delayed. I'm 64 years old you can imagine me running through airpor to find gate 22 for my fligjt to Cartagena.. I was so stress. I considered myself a n independent flyer, but this trip got me flustered. Good news, I'm having a wonderful time. Ill be back."
Cons: "Airline cancelled flight 4 days before return. Only option to return was the day before, so I lost the last night at the hotel. Customer service supremely condescending, with every request I made summarily rejected. I am Colombian, so have lots of experience with Avianca. Sadly this is not unusual. Never again."
Cons: "I had to wait 3 days to receive my golf clubs even they charged me 25 dollars"
Pros: "Canceled flights and delays"
Cons: "Canceled flights and delays"
Pros: "Plane was on time."
Pros: "Honestly, nothing. The only good review I could give is that I'm finally home."
Cons: "Everything. It started with the check in personnel. They were rude and unprofessional. In addition, had a nasty attitude and their customer service left a bad taste in my mouth. An employee at that the airport named, Jessika, should definitely get review or honestly fired. She should not be assisting customers with complete unprofessionalism. Enough said."
Cons: "Delayed for over 6 hours. Poor communication by airline. Terrible airline."
Pros: "Comfortable planes, great service and staff and good entertainment choice. Always reliable. What else can you ask for in an airline?"
Pros: "Had an excellent flight to Bogota no problems whatsoever."
Pros: "It was fine"
Cons: "Not very roomy."
Pros: "The plane ride was smooth, the snacks given were decent"
Cons: "The person who checked us in at the airport for this flight in Bogotá was rude and unprofessional. Seemed like she didn't enjoy her job at all."
Pros: "Attention and servicio"
Cons: "No Complaints."
Cons: "MY SEAT WAS DIRTY. THE CREW VERY POOR. FOOD HORRIBLE."
Pros: "The plane is at the gate but they delayed our flight 9 hours because "the crew needs to rest". WTF?!"
Cons: "Lack of customer service. The gate rep doesn't care and didn't even announce it properly on the PA. She spoke in Spanish to a few customers at her desk and left it at that. Garbage flight and will never use them again."
Pros: "The food , the service and the movies !!! Great selection"
Cons: "Nothing, everything was perfect"
Pros: "Left on time. Arrived 10 minutes early. Boarding was efficient."
Pros: "Very friendly crew. Great movies and music. Clean."
Cons: "Everything was horrible"
Cons: "Two loud drunks talked loudly about inappropriate topics the entire flight while not wearing masks. Several people were not wearing masks and the crew never even tried to quiet them down or to tell anyone about the mask. I wondered if the crew agreed with what they were saying that’s why they allowed it. I say that because the one time a steward came to speak to them, it was in the most endearing way. The drunks were commenting that they were told there’d be alcohol and the steward said something like “It’ll be back soon. It’s just that things have been difficult. Have you been watching the news?” in the sweetest way. It felt like a wink."
Pros: "The crew seemed to make the best of their situation"
Cons: "The airplane was old and very cramped. Needs to be replaced with a more appropriate plane."
Pros: "Seats in so called " business class " barely reclined ...the whole plane was packed full , no empty seats , the Miami airport is one of the worst in the world as well... Will never be flying on American again if I can help it.,,"
Cons: "Please take any other airline if at all possible and avoid MIA airport too....use Ft. Lauderdale if possible..."
Pros: "Flight was so smooth"
Pros: "The employees were friendly and helpful."
Cons: "We haven't made it to Rochester as intended. It is covid time and our flight had mechanical difficulties. The airlines has provided vouchers for hotel and dinner."
Pros: "On time with a very pleasant crew."
Pros: "The one gentleman who came to the RESCUE at the ticket counter was AWESOME!!! AMAZING customer service, friendly, and helpful - I had someone else but it was a pleasure watching him take care of others! (He was wearing a tobagan and ear muffs making him look like he had Mickey Ears on!)"
Cons: "Only 3 people handling check in - ALL of the self service machines needed a restock on bag tags so we were all in line for tags and the one attendant at the Bag Drop kept telling us all she couldn’t print tags. WORST experience at RIC in years!"
Pros: "Comfy seat, nice crew"
Cons: "Hour delay before departure; 30 minute delay after landing before we reached gate; 15 minute delay to get carry on bags!"
Pros: "The plane was nice. The captain was friendly and informative, and the flight was great."
Cons: "The food was pretty mediocre with a small soggy sandwich that I didn't bother to eat. They force you to watch a very long and extremely boring trailer for Disney. You can't turn it off and have to sit through one bugman movie trailer after another."
Pros: "The crew was exceptional. The seats are very uncomfortable. It feels like you are being packed in a sardine can."
Cons: "The airlines need to take into consideration, the Price that passengers pay for an airline ticket, only to be restricted in those uncomfortable positions on the average of 2 to 3 hours."
Cons: "Certain crew members could've been a bit more approachable and friendly."
Pros: "great stewardess"
Cons: "extremely cramped old plane with no wifi. Really folks?"
Pros: "There was a hood vibe from crew. I believe the good nature of the crew had a positive effect on me and follow travelers. A pleasant experience."
Cons: "I can't think of anything that would have improved the experience."
Pros: "as expected"
Pros: "Food was not too bad and I liked that they had snacks/ beverages out near the bathroom area for people to eat/ drink in the middle of the flight."
Cons: "Wish bathroom had been cleaned more frequently. Ran out of toilet paper a few times and floor was wet. My seat was broken so I could not recline back for 17 hours and since the flight was fully booked I was unable to move seats. It made the already long flight even more uncomfortable"
Cons: "Cabin temperature"
Cons: "All good"
Pros: "The boarding process was quick, seats were comfy, staff was very nice."
Pros: "Stewards were good."
Cons: "Mechanical problems and incompetent repair people who forgot to fill out paperwork delayed our flight by 3 hours. Because of this I almost missed my RESCHEDULED next flight and my bag was gate checked to baggage claim."
Pros: "Great classical music selection, great entertainment program. Unfortunately, not working for all, system was re booted but didn't work for all but for me"
Cons: "The special meal I requested was not available"
Pros: "Flight attendant gave me a free beer!"
Cons: "They left our laggage out in the rain at some point of our trip and the contents of our suitcases were soaked. Ruined a dress my wife had planned to wear to a wedding because the red suitcase bled through to the dress. Underwater, etc was soaked. The extent of it we didn't realize until unpacking the suitcases later. Totally disgusted they could have left our suitcase in the rain uncovered (or perhaps dropped them in a puddle)."
Pros: "Good legroom on economy"
Pros: "Flight loaded on time left on time and arrived on time. Crew were all very nice."
Cons: "the seat space just to tight not any leg room on long flight"
Pros: "Crew serving was bad"
Cons: "Quality of food not good"
Cons: "Flight was delayed and I missed my connecting flight."
Pros: "On time and no hassles."
Cons: "Uncomfortable old dirty aircraft."
Pros: "NOTHING AA IS THE WORST. This is my 2ND AA experience within a 5 month time period and the first experience i tried brushing under the mat as it was bad however this one TAKES THE CAKE"
Cons: "The airport staff after TSA are RUDE! I was suppose to leave from one destination to another, last night. AA rebooked me without my consent and assumed i would be ok taking a later flight 24hrs later. After hassle, i thought i received a perfect flight which would get me to my destination A WEDDING at that in time. However, i have been rebooked over 5x in under 24hrs and still at the airport from 9hrs later! They do not compensate you and do not even extend the offer!"
Pros: "The 737 was excellent. Boeing still makes the best aircraft."
Cons: "Being rescheduled from an 0830 departure to a 0530 departure, which meant I had to get up at 0300 to get to RIC by 0400 for TSA and check-in. As originally planned I would have arisen at 0500, still early, but not nearly 0300. The equipment had no individual entertainment screens. So we were stuck with whatever was on the common screen...which was bad."
Cons: "Plane was delayed all day and when we finally boarded we were told it was due to an engine problem!! Not good!!"
Cons: "When will the airlines stop cramming so many people in planes with seats that are too cramped. Especially when you are on a regional flight, with a seat crammed in a corner that does not recline."
Cons: "Terrible parking, had to book a later flight an extra 75.00 for my bag."
Pros: "AA staff in Guatemala are great, everything else about AA is bellow any other airline, definitely the worst airline."
Cons: "AA is the worst airline in everything, but worst of all is the AA staff attitude in Miami airport, AA staff in Guatemala are great."
Pros: "I was last getting on the plane and I didn’t want to check my carry-on and the flight attendant found a spot for me! Nice, quiet flight."
Cons: "The drink cart skipped me! I was definitely awake too. When I got his attention I finally got my drink but I didn’t get a napkin or pretzels offered either. WiFi was iffy and never loaded for me."
Pros: "On time departure & arrival; helpful staff at check in & at the gate; plane was comfortable."
Pros: "Nothing. I will never fly American again."
Cons: "Both flights delayed. Over six hours late."
Pros: "The pilot was great about keeping us up to date on the possible route change and exactly how long we would be sitting on the runway, new arrival time, etc."
Cons: "We sat on the runway for 35 minutes with no offer of a beverage (though there was going to be beverage service). Then just before take off as the flight attendants were snacking in the back, we asked about a possible drink and they said the flight was going to be too turbulent to serve anything."
Pros: "Very friendly staff, clean airplane, great flight! Our original flight was delayed, but we still made it right on time for our connecting flight! I didn't realize when I was booking the flights that American lets you bring a carryon no charge, but United does not. You have to be a "Special" customer with them in order to be allowed a carryon, so we ended up paying an additional $50!!!"
Cons: "I was a little unhappy we were delayed, I had a meeting in Charlotte planned, but these things happen."
Pros: "I liked how quick the flight was to New York"
Cons: "Once boarding the plane and searching for my seat number , all of the cabin went pitch black . The lights went out for not more than a few moments. When the lights came back it was problematic and dim then fully lit to flickering off and on. Whenever it "seems" to have any electrical or mechanical failure. It's natural as a passenger my first thought is it's a Bad omen . I had genuinely lost some faith in the plane ."
Cons: "As it was the continuation of an international flight, I believe I travelers like me deserved to be treated with free food and not just drink and water."
Pros: "Crew, clean"
Cons: "Flight delayed as we were pushing back from the gate."
Pros: "Quick and easy ride to Florida. Only 2 hour flight, smooth ride. Crew did their job and did it well."
Cons: "No entertainment options, I'm assuming because of short flight. No tvs."
Cons: "So delayed that I was going to miss connection to talked my way onto a direct into New York"
Pros: "Security checkpoint was very quick, being a Sunday morning, and we departed on time. Everything was very normal."
Pros: "Quick flight."
Cons: "Crew was rude and illogical."
Cons: "Everything, will never fly American Airlines again"
Pros: "The crew was courteous, friendly, and efficient"
Cons: "The flight was overbooked by ten, leaving the possibility of my reservation not being honored and missing the flight."
Pros: "Everyone I interacted with was wonderful including the personnel at the terminal."
Pros: "The crew was fine"
Cons: "Cramped old A319,totally packed"
Cons: "Food, my kids refused to eat."
Cons: "Had to wait on the runway for one hour to get a gate upon arrival. Should not have departed early and told passengers that there would be a gate available, only to have to wait and circle around several times waiting for a gate."
Pros: "The Free glass of wine was a very nice surprise."
Pros: "Good job"
Pros: "Very pleasant and accommodating."
Cons: "Was late"
Cons: "Flight departure could have been on time"
Pros: "The crew WAS amazing. The seating was a little tight, but ok."
Cons: "For a flight over two hours, a snack would have been nice."
Pros: "Boarding and meal"
Cons: "Service in first class and the heavy turbulence could of reached a warning from the pilot"
Cons: "Seats are very small, could be bigger and more comfortable"
Pros: "ANA Chicago to Tokyo was so awesome. Crew is super courteous and polite. Food is good even economy class. Good headphones were already in front of the seats. ANA is the one that you want to fly!"
Cons: "Plane delayed to gate from hangar for mechanical. Flight never took off b/c the mechanical issues couldn’t be resolved; no other planes available. My trip postponed a full day, causing me to lose $500. Really poor to arrive at an airport before 6am and not fly for another 24hrs."
Pros: "The UA Private Screening feature was unavailable on tipis overnight flight bah."
Cons: "delayed. missed my connector and had to rebook to a later flight"
Cons: "Flight was so delayed we would have missed our connection and been stranded in DC overnight, so we had to push all our reservations back and missed a full day of our vacation."
Cons: "everything started when we tryed to check in online for our flights with Lufthansa, when we got some errors saying that our flights does not exist. NO Emails, not calls, no messages, no voice mesagges left by the company! -called the client service, located in Philipine apparently, the lady confirms that all our flights were canceled (3), then she hangs off the phone. -called the second time, another lady is rebooking me on a different flight, but she informs me that my husband is not on the same reservation as me, so basically he is in another flight. Eventualy she is changing his reservation as well and puts him on the same flight as me. -waiting for the confirmation email, of course the reservation is just for me, no husband anywere. -called the third time, a nice canadian gentelman informs us that the second flights was canceled so he will redirect us via NJ instead of Washington. -we are rushing to the Richmond airport to catch the NY flight, at the counter they let us know that this flights was canceled and we are back on the DC flight. -when ready to board in the DC flight they are announcing the this flights is delayed from 1:30 pm to 7:30 pm due to weather conditions. -waiting in the line to be rebooked in another flight, after 3 h of waiting they decide they can fly to DC at 4:45 pm, with about 15 people on board."
Pros: "The flight going to Newark was cancelled due to the weather. The service person was prompt to changed our flight to Washington, DC."
Cons: "Due to staffing problems the flight going to DC left Richmond 1.5 hours late. The plane left at 4pm and our connecting flight to Rome was starting boarding at 425pm. It was very stressful. I can understand changes due to weather but there is no excuse when it comes to staffing."
Pros: "Boarding was seamless"
Cons: "Planes were older and tight."
Cons: "2 hour delay"
Cons: "Personnel were unhelpful and not forthcoming! Very inconvenient with trying to reschedule to the next day! Felt as if no one really cared if we got there or not! No vouchers were offered for hotels or food!"
Cons: "United horrible customer service"
Pros: "Courtesy and smiling faces"
Cons: "So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful. Absolutely no leg room. Much less than most major airlines."
Pros: "Left on tarmac for 20 minutes prior to takeoff. Late flying into IAD with no guidance from crew or ground crew with very short time to catch next flight. With no info, felt abandoned."
Cons: "Lack of info from United crew."
Pros: "The crew was very professional."
Cons: "Nothing, good flight and no problems."
Pros: "We were early getting into the Springs."
Pros: "Short flight so little to complain about."
Cons: "Average seats, no in flight entertainment or beverage service"
Pros: "Flight was on time."
Cons: "Seats are uncomfortable and cramped."
Pros: "The crew was Amazing!"
Cons: "It was hard to be on an international flight without any power options to charge or entertainment. It seems that a long flight out of the country should provide at least 1 amenity."
Pros: "Flight was re booked and we got seats on the next flight"
Cons: "Flight was delayed and the plane was waved off from the runway when it landed in EWR"
Pros: "Free directv because of the delays"
Cons: "Flight delayed an hour and a half"
Cons: "The flight was delayed almost 5 hrs. I was supposed to arrive in Charlotte, NC around 10pm. I didn't get there until almost 3am. My flight was due to leave at 630pm didn't leave until 1130pm. I called united airlines to try to get another flight but the agent said there were no other flights to Charlotte. I had to change terminals from B to E. while waiting there were many flight delayed by United Airlines. The pilot said that our flight was delayed due to crew issues/not enough leaving Mexico. We were also delayed from leaving IAH because we had to wait to board because there was not enough flight attendants. This trip was a inconvenience of my time. I should be compensated. This was ridiculous! I will never fly United Airlines again. #getittogether #hostageairlines"
Pros: "I liked the staff on the DELTA flight I was transferred onto."
Cons: "United flight was delayed by 2 hours unitially, and eventually by 5 hours. Transfer to Delta flight was acceptable but deposited me at the wrong airport! A lot of money and inconvenience and delay after that to get to my destination. And no compensation offered for that!"
Pros: "Relatively, on time."
Cons: "The seats were hardest, most uncomfortable airline seats yet. No padding whatso ever. They now have 4 boarding classes plus the 'special' folks. If you drag your bag to the gate , which slows down boarding, you get it checked for free, if you check it yourself at the counter you get to pay 25$ ... Since older people generally do not want to be carrying luggage up the 'stairs and through the Chicago airport', it means they get to pay extra! I think it is age discrimination that all the airlines are doing. Only the young can fly the cheapest."
Pros: "Staff was courteous and professional. I had a layover and the connection was short but thankfully the staff was helpful. I will continue to do business with united."
Pros: "The pilot had an excellent landing in adverse conditiions"
Cons: "The in-flight concessions were extremely poor. The staff were impolite and inconsiderate"
Cons: "We arrived early and then sat on tarmac for so long we were technically late.."
Pros: "I upgraded to a first class seat. The flight attendant was the warmest ray of sunshine I've experienced in a long time. He was so pleasant and kind & attentive. The flight was fantastic."
Cons: "Flights were significanly delayed that resulted in missing connecting flights. During my return trip I ran to make my connecting flight just barely on time and once boarded we sat on the plan for an hour before taking off. Flight to get to Richmond on united was a major problem. I work up with a notification that my flight time had been moved up 2.5 hours ( a problem as I live 2.5 hours away from the airport) I called and they said it was a mistake that I was good to take the origional flight. A few hours later I get a phone call from united asking if I could be at the airport 2.5 hours early. I said unfortunately no because I had already spoken to someone from united and they had reassumed me that the origional flight was still good. She then said if I couldn't make it early it was no problem. So I get to the airport at the origional time after speaking to two different agents who told me this was ok to find the plane delayed and causing me to miss my missed connection."
Cons: "The fact that only one cup of coffee with 2 creamer was the maximum I was allowed. She was no friendly at al"
Pros: "Too many delays to be able to take the flight."
Cons: "Whers my bag!?!?!"
Cons: "United rerouted us and added another leg to our trip. We never flew Richmond to Denver. We ended up going Richmond -> Chicago -> Denver -> Santa Barbara. This caused us to miss a post-wedding brunch with family that we're only able to see about once every three years. All this after changing our flight out to the east coast the day of the flight (my 8:55pm flight was changed to 5:23pm, and I was notified after 3pm - meaning I had to run out of work early, costing me money, run home to pack, and rush to the airport, only to wait 3 hours for a now delayed flight). The also added another leg to that trip as well (at 3pm, day of). This was a red-eye flight and the last thing we wanted to do was get on and off the plane all night. I will not be flying with United after this trip."
Pros: "Our flight went smoothly and we left on time. The crew was friendly and we had no delays this time around."
Cons: "The boarding took a long time and the coffee on the flight is the worst I've ever head. I feel like United gives the bare minimum when it comes to the customers and doesn't really make an effort to do more than that."
Pros: "Comfortable seats and awesome crew"
Cons: "No wifi or any entertainment"
Cons: "The TSA at New Orleans airport was rude"
Pros: "United doesn't care about customers, It was nothing to like about this flight over four hours late, the flight went to it's destination and came back, seems like every other United flight was canceled, Dora huge line about 2 to 3 hours long to get you an agent, there were no hotels available, slept in the airport"
Cons: "Flight over four hours late, had to sleep in the airport on the chairs, because there was no hotels left, United didn't offer anything, I'm really displeased with them"
Pros: "I like that I was put on another plane and went from Richmond to Chicago. It was a very small plane but mine was overbooked."
Pros: "The pretzel snacks had flavoring added"
Cons: "My seat didn't recline My arm rest wouldn't raise My flight was delayed for hours There wasn't another available flight I could switch to I lost a whole day of work from getting in at 1:00 AM"
Cons: "when i purchased my flight ut was for 6am. After paying for my tickets my flight time was changed to 9am. Then 24 hours prior to my flight it wad changed to 11am due to technical difficulties. This caused me to have to take a later flight out of Chicago O'Hare."
Pros: "Flight was on time and very smooth"
Cons: "Everything was great"
Cons: "Not one single thing."
Cons: "The delays, the flight as a whole, and the airline NOT losing my bags!"
Pros: "On return flight to Denver Spirit switched gates from A19 to A18 as I recall but there were no texts or emails sent to my phone and the large TV set behind the gate person was off- why couldn’t they hang up a sign I stood in line for an hour with over 300 people in wrong line"
Cons: "See above - you could not here the gate announcement over the crowd noise I will I will Never fly Spirit again !!!! You get what you pay cheap fare cheap customer service"
Pros: "The boarding"
Cons: "I realize it’s an economy airlines, but to have to pay to get water seems a little extreme."
Pros: "Simple plane"
Cons: "Could have been on time. Missed connection. Spirit blamed weather and rebooked me next day 24 hours later. No meals or hotel took 3 hours to learn that I was on my own. Don't use Spirit not worth it."
Pros: "Yes was really nice"
Pros: "Nice crew. On time departure."
Cons: "Seats a little more comfortable."
Pros: "Price was good. No frills as no tv or food...not even peanuts. Plane left and landed on time. Free personal bag size was good."
Cons: "All was as I expected so no complaints."
Pros: "Customer service was good and no delays"
Cons: "Nothing that I can’t think of."
Pros: "Clean new plane"
Cons: "Not much legroom."
Cons: "The flight was delayed almost 7 hours. Nobody was updating us about anything. It was ridiculous. I have a tailbone injury and it's bad enough I have to sit on the plane for so long but to sit in the airport and waste my entire day of just sitting in pain. Unacceptable."
Cons: "I reached at check in at least 1 hour before the boarding time. I was told, no more seat is available. They wanted me to fly the following day ( Monday). I did not pick a seat @ booking time, I was told that my seat was not confirmed-? I have never heard that excuse before in my life !! I do not have the luxury to not show up at work. After a good deal of arguments ( this is an understatement- they refused to listen to me initially as their flight was overbooked) I was offered a different flight arriving about 5 hours later on a different airport (Newark instead of Philadelphia). I flew from Philadelphia & had left my car at Philadelphia airport! Since I had no choice, as I could not miss work, I had to take that flight. Needless to say -arriving at midnight on a different airport & then go back to the airport I flew from , to pick my car, is another story !!"
Pros: "Spirit hounded me with attempts to get me to pay extra fees. All the booking and excessive emails were unclear. The seats are tiny and uncomfortable. Unless you are saving a ton of money go with a real airline."
Pros: "Flight crew was great"
Pros: "The price initially was a good price for direct flight."
Cons: "I think the charge for carry on is rediculous, customer service was not impressive as well as friendliness."
Pros: "New plane nice crew"
Cons: "Small tray tables"
Pros: "See above."
Pros: "Time frame"
Cons: "The flight was delayed :) Merry Christmas"
Pros: "Friendly staff"
Cons: "Would like option to add carry on during ticket purchase. Did not see this when I booked so had to pay extra upon arrival. If it’s there is easily missed."
Pros: "The original ticket price was ok but it was barely a positive."
Cons: "The original "cheap" ticket became meaningless when I had to pay 120$ for my bags. Plus pay for water on the flight? The seats don't decline. It is the most uncomfortable airline I've ever flown, and will hopefully never have to fly with spirit air again. The ticket price isn't even that cheap."
Pros: "I like that I got chance to fly on airline that I will never fly on again."
Cons: "Girl Bye ✌"
Pros: "Never made it!! Missed connection."
Cons: "Missed connection and utterly dismal options!"
Cons: "Cancelled flight in LaGuardia, they told me to take a shuttle to Newark for another flight, an hour shuttle ride, cancelled flight in Newark, had to get a motel, no reimbursement for anything, still waiting for a flight on day 2, this flight is delayed...still in New Jersey nowhere near Cartagena..."
Pros: "Decent crew."
Cons: "Dripping water on me from the overhead bin for 1/3 of the flight, horrible turbulence!"
Pros: "On time!!"
Pros: "Always have problems with this airline"
Pros: "Email update about change of gate."
Cons: "Spirit is not forthcoming on website about the extra charges prior to booking the flights, and the charges go up substantially at the airport. There was 45 minute wait time at the baggage claim. The seats are the most uncomfortable I have ever experienced in 50 years of flying. There is also not nearly enough leg room between rows. Charging $65 for a small piece of carry on luggage is disgusting. Not having any water free of charge is not healthy for the passengers on a 4.5 hour flight. The flight attendants discouraged anyone from standing or moving around, also not good for one's health."
Cons: "I like nothing"
Cons: "I didn't like that my flight was cancelled! Instead of a refund we got a 50$ voucher, what the he'll is that. Had to pull a bunch of strings to get the airline to book our other flight through 4 different layovers. Ended up in Cartagena 12 hours late."
Cons: "Everything. I was sent to the wrong airport and not helped out at all until a 2 hour phone call with the airline and was told they cant and wont help. So i ended up talking to a manager the next day."
Pros: "The plane seemed to have more room per seat than other airlines I have travelled with."
Cons: "The check-in line was extremely long but the stay was working hard to get everyone through in a timely manner. Also pre-check-in was frustrating from the hotel, which may have been an internet connection problem. But when I called to ask a question it was very difficult and frustrating trying to get an actual person on the phone. Additionally he told me it would not cost extra to check-in at the airport but your website said otherwise. You might want tok get the staff and website on the same page."
Pros: "Nothing was good about this company"
Cons: "They delayed several times, then canceled the flight completely. It wasn't due to weather (as other airlines were flying in and out of the city). They just canceled it. The only flight option they gave us was almost 48 hours later! And they only had one agent at the gate to rebook the entire flight! Awful customer service. I will NEVER ly with Spirit again."
Pros: "On time"
Cons: "The fares for the carry-on $65 is to much"
Pros: "Prompt with boarding time."
Cons: "Staff at Atlanta location working terminal boarding were mediocre. I could over hear many gossip conversations about people who fly and yelling of attendants."
Pros: "Very good flight, easy boarding, staff/pilot"
Cons: "You must improve your baggage fees and customer service counter agents"
Cons: "Very badly they never arrive in time to destiny, because of spirit I could not take my next flight and I lost it, never again I travel with this company."
Pros: "Prepaying for seats and luggage works well."
Cons: "Printed out boarding pass and waited on line at check in while attendants took care of everyone else."
Cons: "That all drinks for the flight had to be purchased, even though we had to sit on the tarmack for an hour due to weather."
Pros: "It was great. Left early got in early"
Pros: "My flight from San Diego to Houston, TX was Awesome minus the seats, couldn't get comfortable! I'm tall, so my knees were pressed against the seat in front of me. That's really my only complaint! Oh my bad, I forgot to add the ticket counter..the ticket doesn't open until 5:45 so as a result of that, the line was super long! Free bags and head of the line privileges(Military), quick cheap flight from San Diego to Houston at the last minute=winning! If Spirit continue to improve their airline and I can get an exit row, I will be taking this flight more often!"
Cons: "Long lines, due to Spirit opening less than two hours(5:45) before their morning flight( it builds anxiety of missing the flight), you pay for refreshments, and the lack of comfort because of the seats being too close!"
Pros: "They treated me with extra respect and kindness because I was military."
Cons: "Nothing was to my disliking."
Cons: "While the ticket was $300, I ended up paying an additional $204 for 2 check in and 1 handcarry. And probably have to pat the same back. Never before."
Cons: "Everything. Flight got cancelled. Missed an international vacation and friends wedding."
Pros: "Early morning flight. Nobody on flight. Seemed like it was 10-15 years ago with no traffic."
Cons: "Nothing it was wonderful !!!"
Cons: "Flight was delayed. Seats were too small and crowded. Unable to use phone. No snacks. Confusion with printing boarding passes. Expensive to check a small duffel/sports bag. Security check was violating!"
Cons: "Severely disorganized. Delays were not effectively communicated to passengers. Instructions about delays were given only in Spanish not English. Offering a flight to Barranquilla with no reimbursement for bus back to my final destination, Cartagena was absurd. No water or refreshments offered in spite of all delays. Overall terrible experience and felt very unsafe. I would hesitate to fly Spirit again"
Cons: "The amount of times my flight was delayed was ridiculous. Besides the email no staff informed us of what was going on until we asked."
Airlines flying from Virginia to Cartagena have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Virginia to Cartagena
Masks required on board, masks provided on flights from Virginia to Cartagena
Social distancing seating
Middle seats unavailable to book on flights from Virginia to Cartagena
Testing for antibodies, testing for symptoms for flights from Virginia to Cartagena
Waiving of change fees. Search flexible flights from Virginia to Cartagena