Daily cleaning, installation of cabin HEPA filters on flights from Virginia to Jamaica
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KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Jamaica from Virginia is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Jamaica with an airline and back to Virginia with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Jamaica from Virginia up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Jetblue is always great. I fly Jetblue whenever possible."
Pros: "Roomie seats and many included amenities."
Cons: "Wifi was not available during the flight from Boston to Montego Bay"
Pros: "The crew was super nice and the tv was working- thank goodness"
Cons: "If the pilot could have flown a bit higher, above the clouds, we could have minimize the turbulence. It was awful. Worst flight ever!! The whole time the plane was up and down and side by side!!"
Pros: "The boarding was handled well. So was the luggage."
Cons: "It would have been nice had departure not been delayed for over an hour because the copilot didn’t show up. They told us he was stuck in traffic on I-75 coming over from Florida’s west coast."
Cons: "Treating military better."
Pros: "Timely direct flight"
Cons: "Crammed into small seats"
Pros: "I loved the plane itself with 2 seats on each side, so that each person can have either an aisle or window seat. They allowed my mother and I to board early due to her use of a cane to walk. The flight was on time."
Cons: "The sound quality to watch TV was terrible."
Pros: "My wife and I were seated separately due to booking complications. The woman that helped check our bags was able to rearrange passengers and allow our family to sit and fly together. Excellent service!"
Cons: "Arrived 10 minutes early, which can be that unusual, but waited on the tarmac because “the gate wasn’t ready”."
Pros: "On time, quick"
Pros: "The TV options"
Pros: "It was good"
Cons: "Cheap on the food"
Pros: "Crew was friendly. TV was great. And hot coffee from Dunkinl Donuts."
Cons: "Mid flight you started to smell the restroom. Hope my flight home I won't be near the restroom."
Pros: "Staff courteous& cooperative"
Cons: "Purchased headphones only to find seat connection broken."
Pros: "The staff was very helpful. And made the flight smooth for a first time flyer"
Pros: "Great unlimited snacks, full can of soda, friendly crew, on time with take off times from gates."
Cons: "TVs didn’t work. Would have been nice if there were a couple preloaded."
Pros: "On time!"
Pros: "I got to my destination safely and on time."
Cons: "TSA made me take my belt off. Not JetBlue's problem m"
Pros: "Boarded and left on time."
Pros: "Everything was great from boarding to landing."
Pros: "great crew and gate staff"
Cons: "tv choices were lightweight: would have liked something more interesting/serious"
Pros: "No wait time. Except for the flight delay."
Cons: "If my daughter wasn't there to help me with the checking of my bays and boarding pass. I wouldn't know what to do. Remember is not every body can use electronic"
Cons: "I had cancelled my flight several weeks ago but kayak kept on sending me emails about it. Wish their was a way for y’all to link changes. Guess I’ll have to unsubscribe. Sorry!"
Pros: "Over all the flight from Richmond Virginia to Orlando Florida was good and even with delays the staff were very friendly and helpful in informing the passengers of what to happen next."
Cons: "Delays! That is all. Huge inconvenience. Overall it turned out okay though."
Pros: "plenty of legroom"
Cons: "plane with mechanical difficulty"
Pros: "the smooth landing+++ leg room updates on flight departure/delay. Wi-Fi clean terminal"
Cons: "walking distance to get a cab in new York jfk terminal"
Pros: "As always I'm never disappointed with jet blue. Great snacks and the wifi and tv are a plus! I only fly jet blue when available. Direct flights from Richmond Virginia are awesome."
Cons: "Not a thing. 0 complaints"
Pros: "Comfortable seats, friendly & professional staff. Wonderful experience."
Pros: "I occasionally fly with Jetblue and I’m never once disappointed. They still serve Terra Blue chips (one of my favorites) thumps up for that. The seat are spacious. I was actually surprised to see free WiFi."
Cons: "Steward seemed to have a bit off day but other then that I had a uneventful flight."
Pros: "Every employee I met was courteous and your kiosk wss ez to navigate."
Cons: "I had no in flight entertainment and warm, more nutritionally dense food options would have helped."
Cons: "I brought my carry on and wanted to put it up in the overhead bin and the steward told me it was too big. It was under the measurements listed but with the wheels he said it stuck out too far. I asked him to turn it sideways which he did and it fit but he insisted it be put in baggage claim even though the plane was half full and there was plenty of room. I don’t mind as long as I don’t find out later I was charged $25."
Cons: "Delays, delays, delays. They knew the plane was going to be delayed very far in advance yet they didn't notify us. The board at the airport and online even said it was an on time flight up until the moment it was originally supposed to depart (not board). So they knew ( because they didn't let us board) but never updated their info. A simple email would have saved me from getting up 5 hours early just wait 5 hours in the airport. Fu ck them for that!"
Cons: "Entertainment was out of service."
Cons: "No priority boarding for credit card holders"
Pros: "It was on time."
Cons: "Seats were not comfortable."
Cons: "We sat towards rear of the airplane and the flight attendants were very loudly talking during the entire flight whenever they were in the galley."
Pros: "Love JetBlue!"
Cons: "Still no cookies"
Pros: "Leg room !!!!!! Had as much room in couch as in Business class on most other carriers. Flight attendants were super nice and accommodating."
Cons: "Flight delayed by a day. No reasonable efforts to get us there through another airline."
Pros: "Flight from ny was great"
Cons: "We were delayed over 2 1/2 hrs from Montego Bay. I’m Upset at the fact that we were told it was a 20 minute delay then it became an hour delay on ground then it became another 45 minute delay in traffic then another hour delay in the sky. Disappointed because of this. Communication was horrible! N to think I just signed up for JetBlue credit card"
Pros: "The flight was on time, the flight attendants were professional and efficient, the seats were comfortable"
Pros: "Efficient, good communication."
Pros: "I like the hospitality of the crew members everyone was so warm and friendly and make u feel right at home the pilot let u felt easy telling you everything going to be ok and it will be a quick flight over to orlando hearing that let me felt a bit of ease its a great experience i would recommend anyone flying to consider jetblue"
Cons: "I didn't like the fact that we were delayed so long and for all the passenger that had to check in few hours before flight started to feel hungry because of the delays think it was delayed over 3 hours"
Pros: "TV worked!"
Cons: "Really cold and the dude behind kept kicking my seat"
Pros: "Great customer service!!"
Pros: "My flight was already a late flight and boarded 15 minutes past the boarding time. In addition the plane had to return to the terminal after getting ready to take off because of the PDA system needing to be replaced. I am all for safety first but this threw off my entire plans for my destination."
Cons: "The crew was not as friendly and poor communication."
Pros: "Comfort was very good. The level of communication when things changed was very good. Good crew."
Cons: "It was obvious that they would not accommodate all carry on bags, this could have been announced earlier and allow for mutual benefit to both parties. JETBLUE cards benefits are only allowed to American residents as if they are the only one who supports them in travel"
Pros: "Everything about the flight"
Pros: "Pilots kept us abreast of timing and upcoming turbulence"
Cons: "The seat back screen was broken, but the screen itself was always on, so in addition to no entertainment, I couldn’t even have darkness"
Cons: "Flight delayed 2 hours. Wifi/entertainment wouldn't connect."
Cons: "No milk available."
Cons: "Add A Display Board For When Cabin Sections Are Boarding"
Cons: "Food really bad on both segments."
Cons: "Boarding wasn't by zone but all at once."
Pros: "Amazing crew!"
Pros: "The ease of travel that Delta efforts me"
Cons: "Easier status earnings"
Pros: "The plane was 2 hours late and I could not get home. Missed the connection to Greenville at 11:38. They told me there were no hotels in Atlanta and I would have to stay in the airport and then take the 8:55 am fight to Greenville. That took an hour in line and there was no help."
Cons: "The pilot was awesome. He flew as fast as he could to help anyone make their connection but it didn’t help. But I appreciate him trying. Just frustrated that being military I didn’t get to board earlier or that they didn’t help me find a way home"
Cons: "Terrible flight ? Captain lied to to us and kept saying two more minutes 5 more minutes , etc Stuck for 4 hours . Plane had a problem and captain said it was glued and that was suppose to be like that"
Pros: "For a puddle jumper jet it was amazingly comfortable. Even had enough room to put both feet and a carry on bag under the seat. And the seats were more comfortable relative to the competition (eg. United and US Air)."
Cons: "Seats can always be more roomy but that is a problem with all puddle jumper jets."
Pros: "The Delta crew was great."
Pros: "Crew was great"
Cons: "Hot in the plane and the landing was uncomfortable"
Pros: "Love Delta. They will always be my #1 choice."
Cons: "Seats aren’t super comfy, but that’s true of economy on any plane."
Pros: "Great movies."
Cons: "Seats won’t stay reclined."
Pros: "Flight was early into New Orleans"
Cons: "Flight had a lot of turbulence"
Pros: "The crew"
Cons: "Very small plane"
Cons: "Originally, they were putting me on a flight connecting through Atlanta. However, I was traveling with my brother and there was only one seat on it. After looking again, we were put on a much better route through Detroit. I did not have a seat on the second leg and was stressed that I could get bumped. I made the flight but was given a middle seat. Since I have clostrophobia I began to panic. My brother sacrificed his exit row seat for me. He had booked through Delta. I wondered if he got better treatment because of that"
Pros: "No surprises. On time. Courteous. I suppose the most amazing thing is their app. It tells you when your bags get on! Also I forgot that I had a knife in my pocket. I ran back to the desk and she went back, found my bag, put the knife in there. Wow. What service. Also I notice that Atlanta is a lot nicer than it use to be. Attendants are more friendly and loading is more organized. Way to go Delta."
Pros: "Had a great experience with Delta all around. Seating and crew were lovely, in flight entertainment was great. Overall, very pleasant experience and flight was on time."
Cons: "The flight attendants were unfriendly, condescending. They seemed unhappy about having to serve people."
Pros: "clean plane, crew was very friendly."
Cons: "no dessert in meal"
Pros: "Entertainment, crew, food"
Cons: "The seats were a little tight for an international flight"
Pros: "The people was relaxed and the flight attendant was polite and professional.. everything was on time"
Cons: "Nothing at all great service"
Cons: "Plane was old flight was right on time"
Pros: "It was very good flight"
Pros: "drink carts came around twice"
Cons: "Even though there were sunchips available, they were not giving them out to everyone. Only the people that paid up in coach got the sun chips. The rest of us got these sad bag of pretzels and cheesey snacks. So sad. Why wouldn't Delta offer the same snacks to everyone? Seems like such a small additional cost compared to such an offensive action. The money you save is certainly lost in bad publicity."
Pros: "Very satisfied. Great service"
Pros: "flight was canceled"
Pros: "Everything except food. I asked them for halal food when I bought tickets. But they didn't serve me halal food. Very very disappointed."
Cons: "Food and food."
Pros: "Friendly cabin crew"
Pros: "Kenyatta Cheatham, our flight attendant was absolutely delightful! She made my flight enjoyable with her beautiful smile. She clearly loves her job!"
Pros: "Newer plane with entertainment"
Cons: "was a great flight"
Pros: "Two Delta agents a kiosk assistance were not aware of the Hurricane Irma policy of waiving baggage fees to my destination. I informed them that the website indicated it would waive baggage fees to certain destinations if checked in at the airport before a certain date. Another Delta agent nearby had to show them a copy of the policy before I could get my baggage fees waived."
Cons: "Missed our connection due to a 30 flight delay because crew duty day and crew rest and had to rebook on a later flight on the same day. Downgraded from first class by the airline without any compensation."
Pros: "all flights were right on time. service was excellent. crew was very friendly. Comfort+ seating was excellent very comfortable"
Pros: "Early boarding for family. Flight crew was decent"
Cons: "Super cramped seats. Entertainment system was broken. Only small snacks and drinks for a 5.5 hour flight"
Cons: "The flight was delayed an hour and a half."
Pros: "Great,I loved it!"
Pros: "Great service and amenities for a low cost"
Pros: "Plenty of give on seat belt, just enough leg room for my 6' frame. No one was seated in the middle seat!"
Cons: "Having my knees jammed into the back of the seat in front of me all flight wasn't very thrilling. Seat was pretty hard too."
Pros: "I liked how how accommodating the Korean Air and Delta Air staff are. From boarding to in-flight, they were all smiling though i know they were tired."
Cons: "The movie selection was limited."
Pros: "Plane and cree"
Cons: "Terrible breakfast if u want to call it thst"
Cons: "Same shows & movies"
Pros: "I liked the fact that delta gave me free in flight entertainment it was really fun to be able to watch movies and TV shows free of charge."
Cons: "I hated the food I ordered chicken and noodle salad. It as horrid. It was cold and wet and not something you would feed to your dog."
Cons: "The comfort seating on this aircraft was not as good as other Deltaflights. No extras or service."
Pros: "Boarding was good"
Cons: "Boarding was good first time flying first class not happy with service when I wanted another Drink had to walk to very back of plane all the flight attendants were hanging in the back tiger no one was in the first class section. In the beginning of the flight took forever to get a drink I have had Reg class has better service. Flew Detroit to Vegas 4.5 hours"
Pros: "Delayed by 55 minutes in 10 or 20 minute increments as they waited for a crew."
Pros: "Cabin crew was okay"
Cons: "I would’ve appreciated if the crew did not blame a very evident turn-around delay on weather. The TAF and METAR in Halifax do not support that. It looks more like the crew was trying to hide their incompetence. This delay prevented me from catching my connection in Calgary. Needless to say, Westjet refused to take their responsibilities."
Pros: "Declined me to board my flight"
Cons: "Patience when you are travelling with a child"
Cons: "4 hour delay"
Pros: "Arrived early"
Cons: "Cut out the drink and snack service. Just offer water and ditch the drink cart in the aisle."
Cons: "Wake people up when serving anything.. I have seen in some other airlines that one is provided with a sticker to place on your seat to show if you can or cannot be woken up"
Pros: "The crew took care of my wife and I when our flights were accidently cancelled. Literally were the last people on the plane. It was unbelievable to see their efforts and patience. Completely grateful."
Pros: "Larger size plein, comfortable seats and great Crew"
Pros: "Crew was great."
Cons: "In flight entertainment was poor. Seat was poor."
Pros: "the flight was short and convenient"
Cons: "the flight was good and met our expectations"
Pros: "flight attendants were very good & compassionate for a blind passenger."
Cons: "Check-in crew on the ground needs an attitude adjustment. They were more interested in high 5ing one another than opening up to take care of waiting customers. the service culture was lacking."
Pros: "The crew was friendly. The flight was safe."
Cons: "The flight to be on time."
Pros: "Direct from Orlando to London!"
Cons: "Coming home to the cold"
Pros: "The service was great!"
Cons: "A little bit delayed"
Pros: "The crew was great overal. Great sport and attitude with humor."
Cons: "The flight in Ottawa was delayed twice which made me change my plans twice. The plane was also a little cold heading to Toronto. Otherwise the help from Paul getting checked in was fantastic. He made the bad situation of a delay worth it just talking with him and apologizing for the delay with true empathy . Thank you Paul"
Pros: "Nice staff. Comfortable seats.. easy boarding."
Cons: "No air conditioning til we took off, both on our outgoing and incoming flights. That was very annoying as I actually had trouble breathing!"
Pros: "I’m always impressed with the service on WestJet, and they didn’t disappoint on this flight. They were warm, courteous and hard working."
Pros: "On time, courteous staff"
Cons: "Seat does not lean back"
Pros: "Uncomfortable, babies crying. Flight attendants disappeared after first drinks. No offers of head phones, snacks etc Delta Flight from Tampa to Minneapolis was excellent"
Cons: "Mentioned above"
Pros: "Sweet and short flight."
Pros: "Amazingly quick check in. Great and friendly customer service. Genuinely sincere."
Pros: "The service of the crew was fantastic."
Cons: "No food included just water and Coke."
Cons: "We didn’t like having to take the red eye to meet our Costa Rica connection. We"
Pros: "Trash flight . Took to long to let me off"
Cons: "Rude people"
Cons: "delay of 1 hr."
Cons: "Late landing, packed like sardines, couldn’t move my arms in my seat. Tried to choose seat in exit row for leg room but plane was changed so no leg room."
Pros: "The staff and comfort."
Pros: "Cheap flights"
Cons: "My bag handles were completely destroyed by the making it really hard to navigate a large airport without a handle to wheel my bags ."
Pros: "Nice staff as usual, but rather disorderly boarding, late departure, and very slow baggage delivery at destination."
Cons: "Figure out how to reduce the number of times people have to yank out their passport and boarding pass. Having mechanized baggage machines is much slower. People flow was poorly designed so you got in but had to go against traffic to get out—and overall takes twice the time that waiting in line for an agent took."
Cons: "Our flight was delayed by 3 hours. We missed our connecting flight so we are in a hotel in Toronto now at 1:30 am. And our flight out is at 5:50 am and we will need to get up by 4 to get to the airport by 4:50. Getting our hotel and food vouchers was long and painful and disorganized. Would not fly with them again"
Cons: "Being stopped at every connection for screening. No communication about why. Nearly missing the connection due to the screenings. Being held in holding because it was being confirmed that my bag would make it on my next flight and then once confirmed it never made it anyways!!! Unprofessional and poorly executed all the way through."
Pros: "Getting on in Palm springs and getting off in Winnipeg. Thanks WestJet"
Cons: "Not knowing to download The app until I was on the plane"
Pros: "Friendly Staff"
Cons: "Flight delayed departing but pilot made up the time ."
Cons: "They were supposed to pick up my mom at security and take her to the gate because she just had surgery and they didn’t tell the person driving the cart."
Pros: "Excellent crew - very friendly and witty!"
Cons: "Not enough space. Delayed"
Pros: "Flight was on time."
Cons: "Seating was very cramped, uncomfortable."
Pros: "inflight entertainment was good and friendly staff"
Cons: "lots or turbulence and uncomfortable landing"
Pros: "I really appreciated the leg room that we had on all our flights. The seating was most comfortable. Staff most friendly."
Cons: "Late boarding and then late departure After landing, baggage delayed as well"
Pros: "The crew was excellent !!! They were helpful and friendly. The plane was packed and they made it pleasant!"
Cons: "Lack of leg room. Fortunately ot was only an hour and ten minute flight."
Pros: "comfortable seats friendly crew"
Cons: "no entertainment system, fee for renting tablet not enough room in overhead no complimentary food or drink service"
Pros: "Seats were roomy. The biscoff was tasty. No issues boarding or during the flight."
Cons: "The westjet app wouldn't let me sign in so no entertainment but I brought my own so no biggie. This flight was fully booked And they needed people to check their bags. One flight attendant seemed kind of snippy about it to another passenger but I understand her frustration."
Pros: "Crew were all very welcoming and polite"
Cons: "Food and entertainment were pretty pricey."
Pros: "Though there was lots of air turbulence the Crew added humour in executing their duties which made the trip cautious, calm and added comfortable."
Cons: "Late leaving, hot in plane, sat on tarmac for 40 mins"
Pros: "Luggage came fast. Car rental was great."
Cons: "Changed planes, changed seats after paying for advanced booking. Service was poor, cabin was hot."
Pros: "Screaming movies"
Cons: "Arriving over a hour late then staying on the tarmac in Orlando for another 45 minutes as the gate wasn't working when there was plenty of other gates available."
Pros: "The crew were very helpful but no refreshments because of turbulence. Flight was low so very interesting to be below clouds and just above. Good notice of flight delay in time to stay home for two hours.... thanks!!"
Cons: "The flight was two hours late leaving.m Arrival in Toronto was so far from exit and thru customs was very slow... new machines."
Cons: "Flight delayed, crew didn't remove garbage before landing."
Pros: "The crew seemed to make the best of their situation"
Cons: "The airplane was old and very cramped. Needs to be replaced with a more appropriate plane."
Pros: "Super courteous"
Pros: "Flight was so smooth"
Pros: "The employees were friendly and helpful."
Cons: "We haven't made it to Rochester as intended. It is covid time and our flight had mechanical difficulties. The airlines has provided vouchers for hotel and dinner."
Pros: "On time with a very pleasant crew."
Cons: "better trained pilots first hard landing in Jamaica"
Pros: "The one gentleman who came to the RESCUE at the ticket counter was AWESOME!!! AMAZING customer service, friendly, and helpful - I had someone else but it was a pleasure watching him take care of others! (He was wearing a tobagan and ear muffs making him look like he had Mickey Ears on!)"
Cons: "Only 3 people handling check in - ALL of the self service machines needed a restock on bag tags so we were all in line for tags and the one attendant at the Bag Drop kept telling us all she couldn’t print tags. WORST experience at RIC in years!"
Pros: "Comfy seat, nice crew"
Cons: "Hour delay before departure; 30 minute delay after landing before we reached gate; 15 minute delay to get carry on bags!"
Pros: "I was able to sleep through the flight comfortably."
Pros: "The crew was exceptional. The seats are very uncomfortable. It feels like you are being packed in a sardine can."
Cons: "The airlines need to take into consideration, the Price that passengers pay for an airline ticket, only to be restricted in those uncomfortable positions on the average of 2 to 3 hours."
Cons: "Certain crew members could've been a bit more approachable and friendly."
Pros: "great stewardess"
Cons: "extremely cramped old plane with no wifi. Really folks?"
Pros: "There was a hood vibe from crew. I believe the good nature of the crew had a positive effect on me and follow travelers. A pleasant experience."
Cons: "I can't think of anything that would have improved the experience."
Pros: "as expected"
Pros: "Food was not too bad and I liked that they had snacks/ beverages out near the bathroom area for people to eat/ drink in the middle of the flight."
Cons: "Wish bathroom had been cleaned more frequently. Ran out of toilet paper a few times and floor was wet. My seat was broken so I could not recline back for 17 hours and since the flight was fully booked I was unable to move seats. It made the already long flight even more uncomfortable"
Pros: "Airline crew was amazing and handled a person in need of medical care great!"
Cons: "The manager at the check in counter was rude and acted as if we were bothering him because we were checking in. He spoke to my husband as if he were a child and kicked another AA staff from behind the desk because he was ‘the manager’. I’ve never witness such unprofessionalism in my life."
Pros: "The boarding process was quick, seats were comfy, staff was very nice."
Pros: "Stewards were good."
Cons: "Mechanical problems and incompetent repair people who forgot to fill out paperwork delayed our flight by 3 hours. Because of this I almost missed my RESCHEDULED next flight and my bag was gate checked to baggage claim."
Pros: "Airplane comfort, charging ports, entertainment, and crew"
Cons: "Delay after boarding for maintenance paperwork."
Pros: "The boarding experience was quite smooth. The flight itsekf was very good. I must commend the piolots for doing a wonderful job."
Cons: "I didn't like the fact that I paid for extra leg room and had to board with Group 7. I think that was ridiculous. I was unable to connect to gogo in-flight internet network. It was the second flight in which it was not available."
Pros: "Flight attendant gave me a free beer!"
Cons: "They left our laggage out in the rain at some point of our trip and the contents of our suitcases were soaked. Ruined a dress my wife had planned to wear to a wedding because the red suitcase bled through to the dress. Underwater, etc was soaked. The extent of it we didn't realize until unpacking the suitcases later. Totally disgusted they could have left our suitcase in the rain uncovered (or perhaps dropped them in a puddle)."
Pros: "Good legroom on economy"
Pros: "Flight loaded on time left on time and arrived on time. Crew were all very nice."
Pros: "The flight crew gave us biscuits."
Cons: "There were TVs that we were sharing between our seats, but no headphones were given out, like on the last flight. My personal headphones are Bluetooth. So I couldn’t even hear what was playing."
Cons: "Flight was delayed and I missed my connecting flight."
Pros: "On time and no hassles."
Cons: "Uncomfortable old dirty aircraft."
Pros: "NOTHING AA IS THE WORST. This is my 2ND AA experience within a 5 month time period and the first experience i tried brushing under the mat as it was bad however this one TAKES THE CAKE"
Cons: "The airport staff after TSA are RUDE! I was suppose to leave from one destination to another, last night. AA rebooked me without my consent and assumed i would be ok taking a later flight 24hrs later. After hassle, i thought i received a perfect flight which would get me to my destination A WEDDING at that in time. However, i have been rebooked over 5x in under 24hrs and still at the airport from 9hrs later! They do not compensate you and do not even extend the offer!"
Pros: "The 737 was excellent. Boeing still makes the best aircraft."
Cons: "Being rescheduled from an 0830 departure to a 0530 departure, which meant I had to get up at 0300 to get to RIC by 0400 for TSA and check-in. As originally planned I would have arisen at 0500, still early, but not nearly 0300. The equipment had no individual entertainment screens. So we were stuck with whatever was on the common screen...which was bad."
Cons: "Plane was delayed all day and when we finally boarded we were told it was due to an engine problem!! Not good!!"
Cons: "When will the airlines stop cramming so many people in planes with seats that are too cramped. Especially when you are on a regional flight, with a seat crammed in a corner that does not recline."
Pros: "I was last getting on the plane and I didn’t want to check my carry-on and the flight attendant found a spot for me! Nice, quiet flight."
Cons: "The drink cart skipped me! I was definitely awake too. When I got his attention I finally got my drink but I didn’t get a napkin or pretzels offered either. WiFi was iffy and never loaded for me."
Pros: "On time departure & arrival; helpful staff at check in & at the gate; plane was comfortable."
Pros: "My Business Class upgrade."
Cons: "Needs better snack selection."
Pros: "Nothing. I will never fly American again."
Cons: "Both flights delayed. Over six hours late."
Pros: "The pilot was great about keeping us up to date on the possible route change and exactly how long we would be sitting on the runway, new arrival time, etc."
Cons: "We sat on the runway for 35 minutes with no offer of a beverage (though there was going to be beverage service). Then just before take off as the flight attendants were snacking in the back, we asked about a possible drink and they said the flight was going to be too turbulent to serve anything."
Pros: "Very friendly staff, clean airplane, great flight! Our original flight was delayed, but we still made it right on time for our connecting flight! I didn't realize when I was booking the flights that American lets you bring a carryon no charge, but United does not. You have to be a "Special" customer with them in order to be allowed a carryon, so we ended up paying an additional $50!!!"
Cons: "I was a little unhappy we were delayed, I had a meeting in Charlotte planned, but these things happen."
Cons: "When I arrived in Kingston after a long day of traveling only ONE of my TWO checked bags arrived that has my clothes swimsuits shoes jewelry and a host of other important items"
Pros: "I liked how quick the flight was to New York"
Cons: "Once boarding the plane and searching for my seat number , all of the cabin went pitch black . The lights went out for not more than a few moments. When the lights came back it was problematic and dim then fully lit to flickering off and on. Whenever it "seems" to have any electrical or mechanical failure. It's natural as a passenger my first thought is it's a Bad omen . I had genuinely lost some faith in the plane ."
Pros: "The flight attendants were courteous and the ride was very smooth, I felt at home."
Cons: "We received no snacks coming back home to Jamaica but we give thanks for you guys informing us."
Pros: "Crew, clean"
Cons: "Flight delayed as we were pushing back from the gate."
Pros: "all my flights have been ontime and they arrive earlier than the expected better late that never"
Cons: "no complimentary wifi"
Cons: "So delayed that I was going to miss connection to talked my way onto a direct into New York"
Pros: "Security checkpoint was very quick, being a Sunday morning, and we departed on time. Everything was very normal."
Pros: "The flight was ontime and the crew was warm and friendly."
Cons: "Can't think of anything I dislike about the flight. Service was great!"
Cons: "Worst flight ever."
Pros: "Quick flight."
Cons: "Crew was rude and illogical."
Cons: "Everything, will never fly American Airlines again"
Pros: "The crew was courteous, friendly, and efficient"
Cons: "The flight was overbooked by ten, leaving the possibility of my reservation not being honored and missing the flight."
Pros: "Crew was very attentive and professional, and the food and beverage on the Lufthansa transatlantic sector were better than US carriers offer."
Cons: "The economy seats on the Lufthansa A350 were extremely uncomfortable and seemed excessively narrow as well has having cramped legroom. I could not get comfortable let alone sleep, and my backside felt like I had been sitting on a park bench rather than a long haul coach airline seat. I will avoid this aircraft if possible in the future."
Pros: "Crew was friendly, professional, and communicative."
Pros: "Comfort was fair"
Cons: "It was delayed - enough to miss the flight"
Cons: "The flight took off late due to baggage not being loaded in a timely manner and the wait on the flight when we arrived was much longer due to equipment not being handled properly; because of this my family and I missed our connecting flight."
Pros: "Everything was great. Flight attendants were enthusiastic and friendly."
Pros: "Early arrival. Smooth flight"
Cons: "Check in was confusing."
Pros: "The check in process"
Cons: "See above"
Cons: "Trail mix was gross, the child sitting next to me spilled her soda all over my pants and throughout the flight kept purposely touching even after I and her mother told her to stop."
Pros: "Clean newer plane. Nice staff. Smooth flight. Flight was on time"
Cons: "Tsa frisk"
Pros: "I wasn't so cramped this trrip"
Cons: "Took forever to land freaked me out a lil bit"
Cons: "The flight was delayed 2 hours"
Pros: "Despite all the restrictions, my wife and I were able to be seated together."
Cons: "When I booked the flight, I was not aware that I was booking a seriously restricted flight, ie no carry on baggage, can't sit together, etc. This is the first time I experienced these kinds of restrictions on a major airline. I did not like the having to pay for checked baggage of a carry on. A bit too much."
Cons: "United was unorganized and they acted as if these cancellations were no big deal. Those two days that we missed could have been spent at work. Now I have wasted PTO time that I can't get back and wasted money at our resort that I wasn't able to get back. One of the agents at Bradley International Airport Sammy put her hands on my friend and screamed in her face USING FOUL LANGUAGE with a line full of people and their children waiting to check in. It was unprofessional and uncalled for. We did get police and management involved. The overall experience was terrible."
Pros: "i was slow getting off the plane but a person was waiting patiently. when i boarded the plane a flight attendant helped me figure out why my luggage wasnt going easily into overhead compartment and at the end of flight helped me get it out."
Cons: "aisles on plane too narrow to get luggage easily down aisle"
Pros: "Flint got delayed"
Cons: "My suitcase was damaged no longer usable"
Cons: "Flight delayed. Missed my 2nd flight. Stuck overnight at airport. Vacation ruined"
Cons: "You cancelled my flight without telling me and you made me miss my flight to Sydney. Your staff didn't help. I want to be compensated for my flight that I missed"
Cons: "Something was wrong with the plane and I miss work"
Pros: "Very little. Flight crews were nice"
Cons: "Flights were delayed by several hours on two occasions. Staff were less than helpful and generally unknowledgable."
Cons: "Near 5 hour delay at departure airport with very poor communication."
Pros: "The space and entertainment was good"
Pros: "I liked that the flight was on time"
Cons: "I did not like the absence of much food for breakfast on economy"
Cons: "2 hrs delay"
Pros: "The plane was not very full...that made the experience so nice. All passengers were there early and boarded quickly allowing us to leave the ground ahead of schedule. They offer entertainment using their app on your phone or notepad."
Pros: "Pleasent crew"
Pros: "The crew was pleasant."
Cons: "Delayed for an excessive amount of time before the flight was finally Cancelled. Got stuck waiting for over 7hrs before the flight was eventually cancelled. Barley made it home in time for my grandfather's funeral as a result."
Pros: "Free wifi, snack was yummy"
Pros: "I had not been given a choice of gluten free meal before boarding so I declined the food offered, and the attendant, without my asking her to , went and found something gluten free."
Cons: "The entertainment screen did not work well."
Cons: "Food,crew could be better"
Pros: "The flight itself was great.. However the experience at the airport was terrible.. After placing several calls prior to my departure date to confirm that my 40 inch TV was ok for transportation , it wasn't until I got to the airport to find out that I was unable to take the TV or the TV stand.. I live in Philadelphia and had nowhere to leave it causing me to give it to a stranger in order to make my flight . I am very distraught that the information indicating there was an embargo restricting the transportatione of TV greater 32 inches or boxes to Montego Bay was not given during any of those calls.. I don't understand why that information was not sent in an email prior.. On top of that I placed a call to customs in Montego Bay and was adviced that the embargo is enforced by the airline not customs... If I could some how get some answers regarding this I would appreciate it..."
Pros: "Pilot did a great job tried to hit as little turbulence as possible. Smooth landing. Flight attendants were very nice from Norfolk to Newark"
Cons: "Both planes were late, and you sent this questionnaire before flight had even arrived in Omaha"
Cons: "Flight cancelled. Went with another airline. Waited 1:20 to get assistance"
Pros: "Onboard entertainment options were great."
Cons: "United terminal gate crew at Norfolk International was horrible."
Pros: "All flights on time. Always I used the same apps for my tickets!!"
Pros: "The people were really nice. We left on time or early on most flights which was also nice. Like the variety of liquor and prices for beverage that's offered."
Cons: "The in flight entertainment doesn't compare to delta. Our last plane was getting retired so it didn't have any in flight entertainment and the snacks tasted really old. The other flights had spotty connection at best and was hard to connect to their movies."
Cons: "Flight was cancelled"
Cons: "I don't think it's fair that you don't any money back of you cancel your plane ticket. It shouldn't matter what type of ticket it was. You should at least be allowed a voucher for the amount of the ticket at a later date. Even if it's a percentage off, you should be allowed something. How is it that you can buy a car worth thousands, and be allowed to return it under the Lemon Law. When a company called can make billions of dollars doing this, it's just taking advantage of the little people."
Pros: "Appreciated the heads up of slight flight delay and baggage carousel location."
Pros: "Didn't like that we have to pay for everything like food & tv"
Pros: "Norfolk is always good and professional"
Cons: "Our flight had a "mechanical delay" which drug on for several hours (every 30 min there would be another 30 min delay). This eventually meant we would miss our connection to Munich and had to be rescheduled to the following day. The next day we had another round of "mechanical delays" and just barely made the connection."
Cons: "Typical horror story... Lied to by gate attendants... Hours late to destination with no apologies... Essentially got totally screwed without reimbursement."
Pros: "Absoluteky nothing. I mean literally NOTHING. I take that back, a pilot for another flight who saw my predicament and tried his best to help me figure which flight to take in the morning. Also, as far as floors go, the airport terminal was maybe only the ninth worst I've slept on. Kudos!"
Cons: "Wretched customer service. Flight delayed multiple hours after my ride departed and stranded at airport for fourteen hours with no food or beverage comps, or even kindness from the their agents. Was told "oh well, weather". I had left my remaining cash (and didn't bring my card) with my lady friend to get the kids some nice things (she is driving back on a seperate day and was already two hours away by the time we found out flight wasn't happening in time) and absolutely zero compassion given by United. Also, required to add an 80 dollar uber when I get home because there will be no ride as my orginal ride can't make it. May also have to call out of work. Not even an offer to bump my seat on next flight to close to the cabin or exit row. Two hours on phone with customer service with no offers of even slight compensation even when this entire situation is explained. I get it. I agreed to terms of service, but your service sucked and is costing me an armful of money at this point, wouldn't it be in the slightest interest of theirs to give me a meal, or a room or even a lousy coffee?"
Cons: "After getting pushed back 3 times it finally got canceled and left me and 4 other strangers to drive back home so I wouldn't miss work. Another not being late to work in the military is not good to go."
Pros: "Crew was wonderful and snacks were average"
Cons: "The seat back was very uncomfortable but this was a short flight with a small plane. Not terrible but below average."
Pros: "Fast, friendly, on time"
Pros: "Not to crowded"
Airlines flying from Virginia to Jamaica have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Virginia to Jamaica
Masks required on board, masks provided on flights from Virginia to Jamaica
Social distancing seating
Middle seats unavailable to book on flights from Virginia to Jamaica
Testing for antibodies, testing for symptoms for flights from Virginia to Jamaica
Waiving of change fees. Search flexible flights from Virginia to Jamaica