Find cheap flights from Virginia to the Turks and Caicos Islands

Cons: "Flight attendant sucks. They not courteous and the left me without a plane ticket to my connection flight"

Pros: "Jetblue is always great. I fly Jetblue whenever possible."

Pros: "The crew was super nice and the tv was working- thank goodness"
Cons: "If the pilot could have flown a bit higher, above the clouds, we could have minimize the turbulence. It was awful. Worst flight ever!! The whole time the plane was up and down and side by side!!"

Pros: "The boarding was handled well. So was the luggage."
Cons: "It would have been nice had departure not been delayed for over an hour because the copilot didn’t show up. They told us he was stuck in traffic on I-75 coming over from Florida’s west coast."

Pros: "Nothing"
Cons: "Treating military better."

Cons: "Mt seat didn’t recline."

Pros: "Timely direct flight"
Cons: "Crammed into small seats"

Pros: "Great flight and experience!"

Pros: "I loved the plane itself with 2 seats on each side, so that each person can have either an aisle or window seat. They allowed my mother and I to board early due to her use of a cane to walk. The flight was on time."
Cons: "The sound quality to watch TV was terrible."

Pros: "I canceled my flight over a month ago and deleted the trip in Kayak. Please update your system."

Pros: "My wife and I were seated separately due to booking complications. The woman that helped check our bags was able to rearrange passengers and allow our family to sit and fly together. Excellent service!"

Pros: "On time departure and arrival , best leg room ever"

Pros: "Comfortable, kind, helpful."
Cons: "None"

Cons: "Arrived 10 minutes early, which can be that unusual, but waited on the tarmac because “the gate wasn’t ready”."

Pros: "Pilot did great job at landing."
Cons: "Flight was delayed without explanation and airplane was quite old."

Pros: "On time, quick"
Cons: "Nothing."

Pros: "The TV options"
Cons: "Nothing"

Pros: "Crew was friendly. TV was great. And hot coffee from Dunkinl Donuts."
Cons: "Mid flight you started to smell the restroom. Hope my flight home I won't be near the restroom."

Pros: "Great unlimited snacks, full can of soda, friendly crew, on time with take off times from gates."

Cons: "TVs didn’t work. Would have been nice if there were a couple preloaded."

Pros: "service in the gate was excellent"
Cons: "a flight attendant has a friend or a partner as a passenger at the emergency crew, and they were making rude comments about a family aboard. It was very uncomfortable"

Cons: "TV screen was working for some, but not for others."

Pros: "On time!"

Pros: "I got to my destination safely and on time."
Cons: "TSA made me take my belt off. Not JetBlue's problem m"

Pros: "Boarded and left on time."

Pros: "Everything was great from boarding to landing."

Pros: "great crew and gate staff"
Cons: "tv choices were lightweight: would have liked something more interesting/serious"

Pros: "Work has me on United a lot. Jet Blue is so much better. Even though we had a 30-Minute mechanical delay, it was still comfortable and smooth."

Pros: "The snacks, as usual, are the best and I appreciate the television choices."

Cons: "I had cancelled my flight several weeks ago but kayak kept on sending me emails about it. Wish their was a way for y’all to link changes. Guess I’ll have to unsubscribe. Sorry!"

Pros: "Over all the flight from Richmond Virginia to Orlando Florida was good and even with delays the staff were very friendly and helpful in informing the passengers of what to happen next."
Cons: "Delays! That is all. Huge inconvenience. Overall it turned out okay though."

Pros: "plenty of legroom"
Cons: "plane with mechanical difficulty"

Pros: "The plane had more room overall than comparable and more expensive flights from other major carriers. The crew was professional and efficient."
Cons: "Food options were limited and unappealing, though pretty standard for industry. Flight was short in duration ~3 hrs, so not a real issue.. I thought that selling blankets and pillows was very cheap BUT that savings is reflected in ticket cost and a better flying environmemt and experience from start to finish."

Pros: "As always I'm never disappointed with jet blue. Great snacks and the wifi and tv are a plus! I only fly jet blue when available. Direct flights from Richmond Virginia are awesome."
Cons: "Not a thing. 0 complaints"

Pros: "Comfortable seats, friendly & professional staff. Wonderful experience."

Pros: "I occasionally fly with Jetblue and I’m never once disappointed. They still serve Terra Blue chips (one of my favorites) thumps up for that. The seat are spacious. I was actually surprised to see free WiFi."
Cons: "Steward seemed to have a bit off day but other then that I had a uneventful flight."

Cons: "I brought my carry on and wanted to put it up in the overhead bin and the steward told me it was too big. It was under the measurements listed but with the wheels he said it stuck out too far. I asked him to turn it sideways which he did and it fit but he insisted it be put in baggage claim even though the plane was half full and there was plenty of room. I don’t mind as long as I don’t find out later I was charged $25."

Cons: "No priority boarding for credit card holders"

Pros: "It was on time."
Cons: "Seats were not comfortable."

Cons: "We sat towards rear of the airplane and the flight attendants were very loudly talking during the entire flight whenever they were in the galley."

Pros: "Love JetBlue!"

Cons: "Still no cookies"

Pros: "Leg room !!!!!! Had as much room in couch as in Business class on most other carriers. Flight attendants were super nice and accommodating."
Cons: "Nothing."

Cons: "Flight delayed by a day. No reasonable efforts to get us there through another airline."

Pros: "The flight was on time, the flight attendants were professional and efficient, the seats were comfortable"

Pros: "Efficient, good communication."

Pros: "TV worked!"
Cons: "Really cold and the dude behind kept kicking my seat"

Pros: "Great customer service!!"

Pros: "Much more leg room than most airlines."

Pros: "The concourse, gate and plane cleanliness was great! It should have always been this way. Not being packed like sardines was even better."
Cons: "Atlanta concourse wasn't nearly as clean as MSP or Richmond."

Cons: "Nothing"

Cons: "We had a 2.5 hour delay because there was someone missing in the crew. It sounded like it hadn’t been properly planned for the flight so it was frustrating. However, once that person showed up, everything was great and the crew was very sweet"

Pros: "The staff was exceptional with the distance to loading the plane and with serving us food. It was flawless."

Pros: "Crew was professional and understanding/empathetic given the circumstances. We were delayed 4 hrs."
Cons: "While the weather delay was out of everyone’s control and it was obvious the pilot was doing everything he could to get the pale airborne... i feel their could have been better communication from the ground as to our take off time. They kept changing our time and thus we were trapped on the tarmac for 4 hrs. Had we known, some of us could have gotten off the plane and rerouted so as not to miss our connecting flight. We and others were stuck in Atlanta, had t okay for a hotel....and missed a day of vacation....☹️"

Cons: "we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages."

Cons: "I’m a pretty big guy so this won’t apply for many other people . But the seats didn’t have much space . It was a very uncomfortable experience. I have taken many other flights and this one was one of the worst."

Pros: "The plane was nice, entertainment options were great, pilot was super kind."

Cons: "Cheerless stewards could perk up."

Cons: "thin seat cushions"

Cons: "Great flight!"

Cons: "Check in was terrible- long wait just for drop off of already checked in bags"

Pros: "The free upgrade"

Pros: "Can’t do anything about bad weather-we got through despite a weather delay. Crew was terrific."

Pros: "I loved Craig on our flight he made it a hilarious and fun experience! And he needs a raise!"
Cons: "The seat was a bit uncomfortable, and boarding was slow. To be expected I assume for anything not first class."

Pros: "Not very crowded"
Cons: "Nothing"

Pros: "Nothing"

Cons: "Flighted delayed due to mechanical issues. Missed connecting 400pm flight. Next flight was 10:25 pm."

Pros: "Flight was on time. Boarding, flight, deboarding were all fine. Service was fine."
Cons: "The flight numbers that Kayak provides ate not unusable and do not match any flights with the airline. Terribly inconvenient. A call to WestJest referred me to contact Delta. The Delta rep was able to help me. The airlines provided good service. But I probably will avoid booking with Kayak again."

Cons: "Late boarding and take off with no explanation."

Pros: "I arrived safely."
Cons: "Space on board was horrible. Diffenately not enough room and I'm an average guys."

Pros: "The flight was great & so was the cruise. Unfortunately my luggage is back in Atlanta & I’m in Ft Laurderdale heading on a cruise tomorrow without my belongings"
Cons: "Not even given a toothbrush or tee shirt to sleep in."

Pros: "I got home"
Cons: "Seats were tiny as hell"

Pros: "Large jet, attentive crew, on time."

Pros: "Attendants very friendly and helpful. Greeted everyone with a smile and a pleasant voice. One woman was having a very hard time. She evidently was afraid to fly and wanted to get off the plane. The attendants were very kind to her, spent time with her and informed the pilot. The pilot made several comments using her name making sure she knew every time we were about to run into some turbulence. I thought that was very kind."
Cons: "Sometimes very hard to hear the instructions and the pilot when they are speaking. Snacks are very small quantity and often stale"

Pros: "The crew was nice. The cabin very clean. Flight very comfortable"
Cons: "The landing was a little rough"

Pros: "Everything was so very nice. The seats were fantastic in First Class. So comfortable. The service & food were delightful. The only negative was the screaming infant. This is my second trip on Delta in First Class in the past three months. Both times the trip was ruined by crying babies. ☹️"
Cons: "The crying infant."

Pros: "And arrived early, too.☺"

Pros: "It was great"

Cons: "One thing I didn't like is that this flight had three different numbers,. Aeromexico, Delta, and KLM. AND we didn't know which counter to go to to get our tickets ( it turned out Delta). There was not a single number to call to ask questions it get help....it turned out that JustFly was the contact, but we purchased through Kayak."

Pros: "N A"
Cons: "I did not receive acknowledgment that I had cancelled the flight... and I still received 'updates' to give uncertainty to the status."

Pros: "Power outlets, snacks, beverages."
Cons: "Boarding (goes faster if the rear of the plane boards first), delay, insufficient space at seat, no advance notification of needed app for entertainment access, app not available on kindle fires."

Pros: "Flight attendant gave me the can of Diet Coke and extra pretzels when requested. The entertainment was excellent, the TV screen in the the seats. Good choice of TV shows"
Cons: "Seats are miniscule"

Pros: "On time, quick flight, nice people."
Cons: "It was freezing cold."

Pros: "Clean and good size sears"
Cons: "Slow boarding, crew tires and it showed, pretzels no nuts,"

Pros: "There is nothing I like the most. Everything was downside from the day one immediately the purchase of the tickets."
Cons: "With the purchase of tickets there was no meal selection option available. Had to ask at the reporting time and then seat was messed up. 3 seats were three different row while I had two minor sons. Spoke to the travel agents (justfly.com) and requested meal was not properly recorded. I requested, two kids meal and a Hindu meal, when meal came it was told I had Muslim meal. How on earth did it make any sense, I am not even muslim? I did not even mention about muslim. Those dumbass at justfly.com do not have any level of professionalism. I tried to contact china southern airlines, they are always busy, after several attempts, finally somebody on the phone talking chinese shitty accents that only understood a few english. Chinese passenger crowded and with the shitty attitudes. One of the old guy drop the heavy coffee cup on my son's head and hurt real bad when he pulled his bag immediately after the land when he is not supposed to. I have a return ticket to deal with again with pain in a few days. then I will never fly with this shitty airlines. At Gongzhau, kids are hungry in transit, tried to buy food, told they only take Yuan. there was no ATM in transit. had to exchange Yuan and thats the only option there if you want to buy something. Airport wi-fi sucks, no connectivity even after logging into the shitty local advertisers websites. Finally, crew were to manage some kind of food, but did not like it at all. shitty shitty. do no fly this airlines of chinese route at all."

Cons: "Connecting already departed. Scheduled on the next flight."

Pros: "Efficient boarding process and friendly crew. Timely arrival is the good enough for these regional flights. Comfort+ seats are good."

Pros: "Everyone was very efficient and friendly."
Cons: "The microphone needs to be louder. It was very hard to hear."

Pros: "Boarding was smooth and fast. The crew was helpful with a wheelchair passenger, and get everybody else on board soon after. We depart the gate a couple of minutes early, and arrived almost half an hour early."
Cons: "The first class seat were not much more spacious than the comfort+ ones. Choice of snacks were limited as it was a short regional flight. No overhead or seat back entertainment, but you can stream from the media server through in flight wifi."

Pros: "The crew was excellent"
Cons: "We decided to volunteer to take a different flight from our connection to New York because they were overbooked. When it came time to board the international flight, they screwed up our boarding passes and made us wait until the end to board. We were zone 1, priority boarding. The tv screens were very small and so glitchy I stopped watching my movie halfway through. The connector flight from philly to NYC was much more comfortable and had beautiful screens."

Pros: "Excellent service"

Cons: "Plane was diverted back to Toronto from LaGuardia airport as we were told due to "weather", landed late at night and were told that due to not being able to control weather WestJet could not assist with accommodations, leaving everyone stranded and scrambling to find a room in alreday booked up hotels. When speaking on phone with agent, I was told it wasn't due to weather but incident at LaGuardia where plane went off runway. I paid $130.00 for 5 hours in a hotel, due to pilot error, not weather. La Guardia opened it's other runway immediately after and other airports in NewYork were running fine. Completely unacceptable and extremely bad customer service as CSR simply told us "sorry we can't help". Will never book with West Jet again."

Pros: "loved the cookies!"
Cons: "Wish there were more legroom on those little planes."

Cons: "Shitty entertainment system. Have seen so much better."

Pros: "on time departure"
Cons: "airplane needed to be vacuumed"

Pros: "Very friendly and curtious crew made the flight very pleasant"

Pros: "They switched me to better seats"
Cons: "They lost my duffle bag, and when they found it, my bag was in a whole different state, and once I finally received my duffle bag my items were wet and damaged."

Pros: "All flights were on time."
Cons: "In Atlanta when I changed planes the gates were to far from each other. In different terminals."

Pros: "Because of our delayed flight, which made us miss our flight departure at our layover location, we were upgraded to Comfort+. I'm happy that it was recognized that we were going to be delayed 2 hours to our destination, and were given a more comfortable flight because of it."
Cons: "Delayed flight which caused us to miss layover flight. Delta was quick to fix the issue and upgraded our seating to Comfort+. Time lost for vacation was my only issue."

Cons: "Waited in the main terminal almost two hours before the check in desks were open."

Pros: "Average comfort compatible with all airlines"
Cons: "WestJet is a good airline"

Cons: "Luggage costs"

Pros: "Crew"
Cons: "NA"

Cons: "My seat was very uncomfortable- no idea why. Couldn't get comfortable the whole 4 hours!"

Pros: "All was good, also of note is the flight was not full"

Pros: "The plane was nice and quiet, and the crew was lovely."
Cons: "It was so cold!!"

Cons: "From Vancouver to Los Angeles no screen seats no Entertainment"

Cons: "We lost an entire day of our vacation to managing flight changes that were poorly communicated to us. We received a number of mixed messages and our entire group spent hours on hold, on the phone, in line for literally hours at check in, and several mistakes were made with our party’s information."

Pros: "Crew was good"
Cons: "I paid for a window seat, but there was no window. Contacted WestJet and they refused me a refund."

Cons: "I could not get through to westjet for days due to weather. Then when they called, they hung up on me as connected....back to another hour wait. Then an email. Then 5 days later to hear that despite all of their chaos there would be no changes."

Pros: "Great crew"
Cons: "Very uncomfortable, no snacks offered,"

Cons: "Flight was delayed."

Pros: "Friendly crew. Professional."
Cons: "Flight was three hours late (not because of weather). Pilots left seatbelt sign on during whole flight even though there was minimal turbulence."

Pros: "Having media provoded to my device"
Cons: "Could not select seat after checking in - could, for. A $45 fee"

Pros: "Friendly staff"
Cons: "guess they are a budget airline, since Millar to Rouge, Air Transat etc. Didn’t realize they weren’t a real airline company. As said, this is our first time using WestJet."

Pros: "Flight was only delayed 20 minutes."
Cons: "Nothing."

Pros: "every Single employee treated us great. Seating was very comfortable."
Cons: "The discontinued the tablets in plus after booking without notifying us. Not too impressed that we flew 9 hours plus time change and got breakfast followed by breakfast. On the way home we get dinner followed by dinner I guess"

Pros: "Quick to get on and off the plane. Crew was very professional."
Cons: "The plane was cramped and very warm. I turned on the air overhead and it didn’t make a difference."

Pros: "On time. Smooth."
Cons: "Cramped seating"

Cons: "I missed the food"

Pros: "I’ve always liked WestJet and it’s services. They are my always my first airline I go to check flights."

Pros: "It was smooth and uneventful."
Cons: "It was all fine."

Cons: "Due to the fact that my trip to was not clearly indicated as non stop it is the first time in thirty years of regular travel that I did not have a direct flight to Calgary. Then I was not able to change my flight at the airport even though there was room available on a direct Westjet flight leaving as close to the same time. But the worst part as after landing we waited for a very long time for the plane to pull up to a gate (unnecessarily burning fuel and poluting the environment). And finally we waited another very long time for the doors of the plane to be opened for disembarkation. More than 3/4 of an hour waiting on the ground after a one hour flight very late in the evening. As a result I hat to take a cab home from the airport. Now I will try my best to not fly Westjet."

Cons: "Plane seemed older and less leg room for a 6’4” guy. No TVs or monitors to track flight info."

Pros: "Great legroom. Rare intodays airplane flight"
Cons: "No food for long haul flight"

Pros: "Fun, friendly crew on a boring routine short haul flight."
Cons: "Entertainment system was down."

Pros: "It was good no complaints about the crew or flight"
Cons: "The snack they give is pretzels or two tiny cookies and the tv didn't work for most of the flight I know this isn't really something they should be criticized for but that's all I had to complain about"

Pros: "West jet people cope with constant delays and breakdowns with calmness and desire to help the passengers. My flight was fine, no problems. I trust that any problems that come up can be resolved."
Cons: "I know that snacks are not a major factor on a flight but when there is the exact same choice of Lotus cookies and pretzels on every single flight it is really boring. By the end of three flights over a long day, it’s pretty awful."

Pros: "When I stepped onto the plane, there was someone there to greet you. That was nice."

Pros: "Our flight boarded on time, flew on time, with great crew service."
Cons: "Landing was delayed by weather and we circled for 45 minutes after a speedy, early flight."

Cons: "Every leg of our trip with Westjet was late, VERY late - to the point we missed our connection. Rough landings. Crew was subpar. Will fly another carrier next time."

Pros: "Not over crowded this time"
Cons: "Liked it better with in flight entertainment"

Pros: "Staff and aervice was great! No complaint!"
Cons: "We had to put our carry on bags a little far away from our seats"

Pros: "While the flight took off 30 minutes late, the pilot made up the time in air."

Pros: "everything else was awesome!"
Cons: "for much of the flight, the temp. on the plane was way too hot and there was nothing we could do about it. as i'm prone to anxiety attacks, especially while flying, this was a great concern"

Pros: "Quick boarding on departure and exit at arrival."
Cons: "Delayed flight."

Pros: "The pilot was awesome and the crew."

Pros: "left on time."

Pros: "Flight crew was excellent. Very attentive to passenger needs and requests."
Cons: "Food choices were limited and they ran out of basic choice. Had very limited wine from menu - should really restock before a long flight like YVR to KOA."

Pros: "Westjet probably has the best crew in the industry. Always so helpful and genuinely interested, caring and having fun."
Cons: "No plugins, and a pretty cramped plane in general."

Pros: "Boarding was fast and we were up in the air in no time."
Cons: "Seats were a bit uncomfortable"

Cons: "Cabin was too cold"

Pros: "Good flight, got in early"
Cons: "Ticketing in Kauai was extremely slow. Was worried some psssenegers wouldn’t make it into the flight from how slow it was."

Pros: "Everything,."
Cons: "Too short"

Pros: "It was an hour and 10 minute flight, so there wasn't really much space for error. They still gave me snacks and drinks which I didn't expect considering how short of a trip it was."

Pros: "the connection time in Calgary was short, so overall the trip was verily quick. Generally, the flight was good, clean plane, good services."
Cons: "There was no food for sale on a 4 hour flight from Hamilton to Calgary the flight left at 6:30 a.m., meaning that one had to be at the airport by 5:30 a.m., and for me leave where I was staying an hour before that. It was a connecting flight in Calgary with almost no time in the airport so I didn't get to eat until I arrived in Nanaimo at 1:15 p.m., Ontario time. for health reasons - I'm diabetic, I wish I had known that no "real" food was available. I got a snack which I read had 50 calories, and I got a juice which I normally won't drink to maintain blood sugar levels."

Pros: "The staff was nice, they were very professional, efficient, and friendly, The seats were comfortable the plane was clean."
Cons: "Some of the announcements were a bit fuzzy."

Pros: "The crew was very nice and accommodating. Boarding was well organized and fast."
Cons: "No food and very warm on the plane."

Cons: "Flight was late which got us running for our next connection in Toronto."

Pros: "They held the plane for us due to the air tram malfunction at DFW!"

Pros: "Everything was great. But the American Airlines can improve on not letting non-first class passengers use the restroom up front."
Cons: "The food! Bring back real food please"

Cons: "Not being an hour late. Someone to manage social distancing at gates. What a mess. Flight was easy tho."

Cons: "Poor planning caused us to sit on the ramp an hour and a half for a gate to open up."

Pros: "Seats were ok"

Cons: "Late with a bs explanation. Nasty flight attendant"

Pros: "The crew was very nice and helped me with what I needed."

Cons: "The plane we needed for our flight arrived really late so our flight was then of course delayed."

Pros: "My plane was downgraded to a smaller and the weight restricted. I was unable to get on my flight at the designated time so now currently sitting in another plane 2 hours later and still haven’t left for my destination GRK. This is the worst I’ve been treated since flying with American Airlines."
Cons: "If I was able to get on my original flight without downgrading and weight restriction issues. I am highly inconvenienced by American Airlines"

Pros: "The crew was great"
Cons: "No complaints so far"

Pros: "Customer service was acceptable"
Cons: "Flights were cancelled and had to take another airline. Bags were also lost for 5 days!"

Cons: "Checking bags in PHF very poor. Disorganized and poorly managed. Staff needs more training and explicit direction. Kiosks should ALL be in working condition!"

Pros: "Not much..."
Cons: "Leaving on time! We were more than 2.5 hours delayed, and many of us were on the same connecting flight. We landed 5 minutes before our scheduled departure, so we all missed it. You’d think they would see that 20ish people were all coming to that flight and hold the doors for us..."

Pros: "The boarding process was easy. Crew was friendly. In flight movie selection was great."
Cons: "Seats were uncomfortable and some passengers could have used a little deodorant."

Pros: "Punctuity"
Cons: "They should let you know, at booking time, that seat 35J is smaller than the rest of seat in Economy class"

Pros: "Crew was great!"

Cons: "Least comfortable flight I've ever been on. It is hard to mess up the boarding process so that was okay, but the seats were cramped and awful. there was no crew around to offer water or anything. No snacks or anything to do for a 5 hour flight. long lines for the bathroom. Luckily I brought a tablet, but having no room whatsoever to move and never even seeing a flight attendant that i could ask for water made for a miserable flight."

Pros: "After we boarded there was a lot of confusion with the flight attendant. Apparently people ‘s bags got mislabeled. He didn’t know the those passengers final destination. Then he called out to see if a passenger was on board...shouldn’t he know? He had the list in his hand. Another baggage issue. Third, he asked if there were children under 10...was thoroughly confused when he only found one. It was a bit unsettling to the point where we were wondering where we were really going to end up. But our pilot, Hercules, got us there."
Cons: "Newport News airport was exceptional."

Pros: "Departure was on time"
Cons: "Really hard seats, no phone charger outlets, on board WiFi didn’t work"

Pros: "Crew was good"
Cons: "Baggage took 40+ mins unacceptable"

Pros: "Nice plane, lost of overhead space Friendly staff"
Cons: "Was a few minutes late"

Cons: "No online updates or warning about flights for inexperienced flyers"

Pros: "Nothing"
Cons: "It got delayed and delayed, cancelled and re-routed and delayed two more time. I have yet to make it to Knoxville."

Pros: "I am traveling with a friend and our request to seat together was hornored. The crew was fantastic but the seats were cramped. The entertainment was mediocre. I was happy to hear of charging stations, alas, i wasn’t sitting in one of those seats with that option."
Cons: "The crew and the service."

Pros: "Great movie selection, food was good and crew was amazing"

Pros: "Video entertainment not working for my whole row."

Pros: "No issues boarding and arrived at the destination a little bit early so I easily made my connecting flight"
Cons: "Flight itself was a little rough at times but what can be done about that?"

Pros: "Power kept me working, big value to me"

Pros: "I gate checked in the stroller at LAX. When it was pretty much dumped in front of me at LHR with an unspecified apology, the sun hood was bent so it doesn't fold right anymore, there's scuff marks on the side, there's a part missing from the left wheel and it drags to one side now. Not happy. If I'd been told, we'll take this off you and damage it, I might have checked it normally. Our car seat was fine."
Cons: "Damaging our stroller. Food wasn't good either. A yogurt with various toppings apparently is a "Continental breakfast"."

Cons: "My husband is 6'5" and sitting next to him the whole flight was barely bearable."

Pros: "The staff was very pleasant and helpful. I was able to change my seat to sit with my husband because there were empty seats."
Cons: "I didn't like the fact that children sitting behind us weren't told to stop kicking the chair. They also spoke loudly when it was quiet and thus woke me up from my sleep. We were delayed leaving due to unforeseen circumstances, but our arrival time was only 15 minutes later. There was a lot of turbulence during this flight."

Pros: "Nothing"
Cons: "Never made it to San Juan to catch my cruise. To top things off I was a ship for two days without my luggage and underwears. Never again!!! Thank you JetBlue!!!"

Pros: "Excellent friendly crew, was able to get rest on an overnight flight with my wife, good selection of movies."

Cons: "Could not buy snacks"

Pros: "Spaciousness of the middle seat they gave me headphones"
Cons: "Not a thing to complain about wonderful flight"

Pros: "This was a great flight! I love the brand new plane, very comfortable even in coach. Entertainment system was well-done with good selection of movies. I didn't need my own device to be entertained on the long flight."

Cons: "Boarding complete chaos. Looked like Bangladesh. Very unorganized. No airline has ever explained why they do not board from the window seat out. Would reduce much confusion. Too much to handle."

Cons: "There was no entertainment option available in the plane we flew in."

Pros: "Have a great trip without any problems."

Pros: "The crew was friendly."
Cons: "The entertainment was poor for a 9 hours flight."

Pros: "Everything"

Pros: "I'm in the military so thank you for allowing active duty to board with 1st class passengers. Also having the free movies available to watch is great too!"
Cons: "No bad comments to put here. The only thing I would recommend would be to add a free Internet option"

Pros: "No vouchers were given out to customers"
Cons: "Delayed flights"

Pros: "Very kind crew and staff."
Cons: "Newport news has no comfortable seating in the airport...no where to nap until the flight."

Pros: "I liked that the seats had chargers (even though I didn't need them) and that they offered entertainment."
Cons: "Boarding was over 30 minutes late which ruined my SF plans. The crew was mot welcoming walking on or off the flight. They were also very rude when serving, one even gave me a super nasty look and mumbled something under her breathe because she ran into me. Just a terrible experience. They also didn't tell me baggage prices when I was there just swiped my card."

Cons: "Cancelled flight last minute and I was put on another flight hours later; with a 1.5 hour delay too; no credit or voucher provided"

Cons: "I purchased my flight at 5am the morning to fly out at 930 to be in ucsonbe for 12a. And when i make it to the gate they tell me im a no go. Thant my paymenr was not process but yet i never got an email or call saying different. I recived my boarding pass and my payment was pending!! I got the door shoot in my face and customer services was so rude i ended up buying anothete flight to tucdon with South West. Never flying AA. Pluse getting two shuttles to get onto ur flight is ridiculous!!!"

Pros: "Very nice flight attedent on board and flight was very smooth."

Pros: "Good experience...the flight was on time and comfortable"
Cons: "No complaints"

Pros: "The crew, as always"
Cons: "Being sectioned off from 1st class"

Pros: "Very pleasant and accommodating."

Cons: "Was late"

Pros: "Lufthansa crew and service made the long trip not just bearable,but enjoyable!"
Cons: "The seats are super squeezed together. My daughter and I weigh no more than 130 lbs each and We were very uncomfortable."

Cons: "Flight departure could have been on time"

Pros: "Enjoyed the meal. Crew was pleasant."
Cons: "Deplane no fault to anyone just a bummer to get a late start."

Pros: "The crew WAS amazing. The seating was a little tight, but ok."
Cons: "For a flight over two hours, a snack would have been nice."

Pros: "Boarding and meal"
Cons: "Service in first class and the heavy turbulence could of reached a warning from the pilot"

Cons: "Seats are very small, could be bigger and more comfortable"

Pros: "ANA Chicago to Tokyo was so awesome. Crew is super courteous and polite. Food is good even economy class. Good headphones were already in front of the seats. ANA is the one that you want to fly!"

Cons: "Plane delayed to gate from hangar for mechanical. Flight never took off b/c the mechanical issues couldn’t be resolved; no other planes available. My trip postponed a full day, causing me to lose $500. Really poor to arrive at an airport before 6am and not fly for another 24hrs."

Cons: "delayed. missed my connector and had to rebook to a later flight"

Cons: "Flight was so delayed we would have missed our connection and been stranded in DC overnight, so we had to push all our reservations back and missed a full day of our vacation."

Pros: "nothing"
Cons: "everything started when we tryed to check in online for our flights with Lufthansa, when we got some errors saying that our flights does not exist. NO Emails, not calls, no messages, no voice mesagges left by the company! -called the client service, located in Philipine apparently, the lady confirms that all our flights were canceled (3), then she hangs off the phone. -called the second time, another lady is rebooking me on a different flight, but she informs me that my husband is not on the same reservation as me, so basically he is in another flight. Eventualy she is changing his reservation as well and puts him on the same flight as me. -waiting for the confirmation email, of course the reservation is just for me, no husband anywere. -called the third time, a nice canadian gentelman informs us that the second flights was canceled so he will redirect us via NJ instead of Washington. -we are rushing to the Richmond airport to catch the NY flight, at the counter they let us know that this flights was canceled and we are back on the DC flight. -when ready to board in the DC flight they are announcing the this flights is delayed from 1:30 pm to 7:30 pm due to weather conditions. -waiting in the line to be rebooked in another flight, after 3 h of waiting they decide they can fly to DC at 4:45 pm, with about 15 people on board."

Pros: "The flight going to Newark was cancelled due to the weather. The service person was prompt to changed our flight to Washington, DC."
Cons: "Due to staffing problems the flight going to DC left Richmond 1.5 hours late. The plane left at 4pm and our connecting flight to Rome was starting boarding at 425pm. It was very stressful. I can understand changes due to weather but there is no excuse when it comes to staffing."

Pros: "Boarding was seamless"
Cons: "Planes were older and tight."

Cons: "2 hour delay"

Cons: "Personnel were unhelpful and not forthcoming! Very inconvenient with trying to reschedule to the next day! Felt as if no one really cared if we got there or not! No vouchers were offered for hotels or food!"

Cons: "I was told that I had to gate check my bags which had all of the necessities to travel with my child ( snacks, books, toys) due to it being a full flight. When I boarded, there were still several overhead storage bins completely empty. Very annoying. The crew could have physicallt assessed and checked before assuming due to flight capacity."

Pros: "nothing"
Cons: "United horrible customer service"

Pros: "Newer plane"
Cons: "Claustrophobic seating"

Pros: "Courtesy and smiling faces"
Cons: "So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful. Absolutely no leg room. Much less than most major airlines."

Pros: "Left on tarmac for 20 minutes prior to takeoff. Late flying into IAD with no guidance from crew or ground crew with very short time to catch next flight. With no info, felt abandoned."
Cons: "Lack of info from United crew."

Pros: "The crew was very professional."
Cons: "Nothing, good flight and no problems."

Pros: "We were early getting into the Springs."
Cons: "Nothing"

Pros: "Short flight so little to complain about."
Cons: "Average seats, no in flight entertainment or beverage service"

Pros: "Flight was re booked and we got seats on the next flight"
Cons: "Flight was delayed and the plane was waved off from the runway when it landed in EWR"

Pros: "Free directv because of the delays"
Cons: "Flight delayed an hour and a half"

Pros: "I liked the staff on the DELTA flight I was transferred onto."
Cons: "United flight was delayed by 2 hours unitially, and eventually by 5 hours. Transfer to Delta flight was acceptable but deposited me at the wrong airport! A lot of money and inconvenience and delay after that to get to my destination. And no compensation offered for that!"

Pros: "Relatively, on time."
Cons: "The seats were hardest, most uncomfortable airline seats yet. No padding whatso ever. They now have 4 boarding classes plus the 'special' folks. If you drag your bag to the gate , which slows down boarding, you get it checked for free, if you check it yourself at the counter you get to pay 25$ ... Since older people generally do not want to be carrying luggage up the 'stairs and through the Chicago airport', it means they get to pay extra! I think it is age discrimination that all the airlines are doing. Only the young can fly the cheapest."

Pros: "Staff was courteous and professional. I had a layover and the connection was short but thankfully the staff was helpful. I will continue to do business with united."

Pros: "The pilot had an excellent landing in adverse conditiions"
Cons: "The in-flight concessions were extremely poor. The staff were impolite and inconsiderate"

Cons: "We arrived early and then sat on tarmac for so long we were technically late.."

Pros: "They pick and choose who they thank after a flight. No entertainment, bag of pretzel for food."

Pros: "They were able to get me on a direct flight home instead of a circuitous route with two layovers. Staff were friendly and helpful, and I feel that Dario the boarding agent in Houston went out of his way to assist me."

Cons: "Flights were significanly delayed that resulted in missing connecting flights. During my return trip I ran to make my connecting flight just barely on time and once boarded we sat on the plan for an hour before taking off. Flight to get to Richmond on united was a major problem. I work up with a notification that my flight time had been moved up 2.5 hours ( a problem as I live 2.5 hours away from the airport) I called and they said it was a mistake that I was good to take the origional flight. A few hours later I get a phone call from united asking if I could be at the airport 2.5 hours early. I said unfortunately no because I had already spoken to someone from united and they had reassumed me that the origional flight was still good. She then said if I couldn't make it early it was no problem. So I get to the airport at the origional time after speaking to two different agents who told me this was ok to find the plane delayed and causing me to miss my missed connection."

Cons: "The fact that only one cup of coffee with 2 creamer was the maximum I was allowed. She was no friendly at al"

Pros: "Flight was fine"
Cons: "I didn't get an email to check in (normally when I book with air canada I get an email as soon as I can check in - to check in) I like this - so I have a chance to change seat without additional cost otherwise I have to risk it when I get to the airport or I have to just accept the seat given (which is usually in the back of the plane - this time the last seat)."

Cons: "Whers my bag!?!?!"

Pros: "Super friendly and helpful"
Cons: "all pretty good"

Cons: "United rerouted us and added another leg to our trip. We never flew Richmond to Denver. We ended up going Richmond -> Chicago -> Denver -> Santa Barbara. This caused us to miss a post-wedding brunch with family that we're only able to see about once every three years. All this after changing our flight out to the east coast the day of the flight (my 8:55pm flight was changed to 5:23pm, and I was notified after 3pm - meaning I had to run out of work early, costing me money, run home to pack, and rush to the airport, only to wait 3 hours for a now delayed flight). The also added another leg to that trip as well (at 3pm, day of). This was a red-eye flight and the last thing we wanted to do was get on and off the plane all night. I will not be flying with United after this trip."

Cons: "The seats were too small no leg room"

Pros: "Our flight went smoothly and we left on time. The crew was friendly and we had no delays this time around."
Cons: "The boarding took a long time and the coffee on the flight is the worst I've ever head. I feel like United gives the bare minimum when it comes to the customers and doesn't really make an effort to do more than that."

Pros: "Comfortable seats and awesome crew"
Cons: "No wifi or any entertainment"

Pros: "I like that I was put on another plane and went from Richmond to Chicago. It was a very small plane but mine was overbooked."

Pros: "The pretzel snacks had flavoring added"
Cons: "My seat didn't recline My arm rest wouldn't raise My flight was delayed for hours There wasn't another available flight I could switch to I lost a whole day of work from getting in at 1:00 AM"

Cons: "when i purchased my flight ut was for 6am. After paying for my tickets my flight time was changed to 9am. Then 24 hours prior to my flight it wad changed to 11am due to technical difficulties. This caused me to have to take a later flight out of Chicago O'Hare."

Pros: "Convenient, cheap, best route"
Cons: "Incredibly uncomfortable seats on the express jets - we joked that we need to bring stadium cushions next time. For a full day of traveling, I would consider a more expensive route with another airline than tolerating the hard seating they offer."

Cons: "Had to sit on runway for over 2 hours causing me to miss connecting flight in Chicago. Then no more flights to Little Rock so had to spend the nite in airport very uncomfortable!! Kept changing gate numbers causing me to walk all over airport while having severe knee pain!! Very upsetting and painful"

Pros: "The entertainment on the app for movies is pretty cool but everything else sucks!!!"
Cons: "Never never never ontime. I can't trust your flights to get me where I need to go. 3 weeks in a row your 5:20pm out of Richmond, VA was late due to waiting on an aircraft. How can that be? You didn't fix the problem the first time? I won't be flying United unless something changes. You lost a customer for life"

Pros: "So glad the flight left on time and we actually arrived early!!"
Cons: "'Snacks' were spicy and they should be aware not everyone likes spicy food"