Find Cheap Flights from Washington Dulles Intl to Cancun (IAD - CUN)

Pros: Nothing

Cons: Service. Not on time. Terrible airline. Avoid at all cost

Pros: Timing was awesome over everything as well as the service.

Cons: Comfort was ok.

Pros: The plane is small but in good shape, very clean and crew was nice and happy to help, the ride was a little bumpy but it was ok. I still prefer to travel by other airlines loved the 2 10k bags included on your ticket, the app worked perfectly and I was able to check in two days in advance.

Cons: Most of the airline offer free snack and a drink, here they overcharge you for water or a snack. I guess next time pay a little more.

Pros: I was able to do everything with the APP, from buuing my ticket thru Boarding, which was great since they gave priority boarding to digital pass, like mine and overall easy and fast. I weight around 250 lb and 1.80 height and didn’t felt my seat any more cramped than flying with anyother carrier, actually was quite confortable. Flight time was only 25 mins (as expected) without any delays. Thankfully I’ve never had any bad issues with Volaris even thou it’s a low budget carrier, their service has always been really great for me and expect to pay for everything, but that’s how things are with these kind of airlines, but they’ll let you bring whatever you want on board, wheter you previously brought in your luggage or bought at any restaurant/shop at the airport.

Cons: To be fair, Food or Entertainment wasn’t available due to been a very short flight, which is understandable, so there wasn’t any negative issues.

Cons: I used Kayak to find my ticket and fill out my information (all kayak logos on top of the page and so on). However, when my confirmation email and e-ticket came in, they were issued by Budgetair.com. I had no experience with them and took it to be a reliable website since they were working with Kayak. However, I had to change/cancel my flight because of delayed passport delivery, and this is when everything turned very Ugly! I had to spend an hour over the phone to get connected to an agent with BudgetAir, who disconnected the line within 2 minutes saying: “please hold so I can pull up your information”. This game went on for 6 hours. I tried to connect with the airline directly to make the change, which was not possible since Budgetair had placed a restriction on this ticket. After 6-7 hours, which meant no work for me or lunch because I was sitting behind my desk with a phone on my hand, I got through an agent who was rude and impolite. He took 15 minutes to find flights for the new dates (I did it in 2 minutes on their website), and then told me to pay $315 in extra fess. When I inquired that the prices on your website for the exact same ticket is way cheaper than my original ticket price, he got angry and aggressive. Basically implying that I have no choice to take their offer as is, or let go of my original ticket price of over $2000. Long story short, DO NOT buy from BudgetAir if you like having a peace of mind!

Pros: Meals, comfort, polite staff

Cons: Nothing

Pros: Generally flight attendant was nice and efficient. Excellent service and

Cons: Food was poor quality. Sometimes water taste like bad tap water. There are very nice crews but some of them are not. Some flight attendant bumped my knee a little when she passed by but didn’t care or noticed.

Pros: The 777 is excellent. Service very friendly. Food is good. One leg flight is super good

Cons: Apparently the pilots are allowed to smoke on these long flights. In this trip it was not bad but on previous flights it was really bad

Pros: Pinot noir

Cons: No temp control, a little stuffy

Pros: entertainment

Cons: economy has NO room, couldnt bend down to get anything out of my bag below the seat unless my face was in the lap of the person next to me

Pros: Good food

Cons: Why so cold in the cabin!

Pros: Best inflight experience on economy!

Cons: We waited 30 mins on the tarmac and then another 30 for baggage claim to begin. Very disorganized

Pros: Very Friendly and helpful crew. Good food, considering other airlines I had to pay more for the same itinerary and not even water was offered

Pros: Everything

Cons: The waiting time like 40 minutes

Pros: Great service gave my brother all the attention he needed

Pros: The service on the plane is ok.

Cons: On the trip Mex to Bogota, the airplane belated to landed, around four hours after. First it was almost landed to Bogota, we were on El Dorado airport and then back to the air and then going to Medellin airport for landed. So they keeped us inside the airplane (I do not how many time, but maybe 1 an half hour inside) and then back to Bogota for landed. So it was awful and worried time.

Pros: Nothing

Cons: Delayed our flight and we missed our connection. They made us pick up our bags and wait overnight outside the terminal. It was cold (no doors). Only concrete slabs to sit on. It’s our honeymoon...no compensation given. Not even a blanket

Pros: we arrived

Cons: lost bags - when they arrived the next day, told us we need to go all the way to the airport or pay $25.00 USD to a taxi to bring them to us. When we went to pick up the bags, one (both bags were brand new for this trip) was virtually destroyed, with multiple tears and rips - damage on each of the 6 sides of the bag. The Aeromexico woman insisted they have no liability and refused our claim for the damaged bag. Extremely poor service.

Pros: Nothing about boarding

Cons: After being the only person pulled out of line for my carryon and myself to be checked at the boarding gate, I asked a simple question to the lady who profiled me, “what made you profile me for this additional security check out of hundreds of passengers here, I’d like to know”. I was met with such rude behavior which I never encountered with any airline before. Not only was her attitude rude, she couldn’t answer my question and Aeromexico didn’t bother to get someone fluent in English to answer me. Notice I wasn’t refusing the security check; it’s just that they were rude, cold and made me feel like a criminal while checking me. They need to improve their system for security checks at the boarding gate. I don’t understand why I had to be checked further bc they already check every passenger before entering the gates and boarding area. I still don’t know the answer to my question. The lady’s attitude embarrassed me and ruined my experience. Aeromexico should retrain their staff and make them realize it’s bc of us they have a job and they should be serving us with proper customer service and have their attitudes in check. Because I have every right to ask that question and will continue to do so! I forgot the lady’s name..but would be happy if my msg got taken seriously and the lady made aware..

Cons: No food - not good

Pros: Whole trip to Cancun without wifi

Cons: The seats are more crammed side to side and frontto back than EVER. No room to crack open a laptop.... iPad yes but not a keyboard.

Cons: My bag beat me home. How does that happen?

Pros: Flexibility.

Pros: This flight crew were upbeat and all smile. They definitely know what customer service should be.

Cons: Only pretzels for food when you’ve been on a plane all day didn’t make me happy.

Pros: Free movie. Informative announcements - friendlier than usual. They told us we were going to take off an hour late due to bad weather in Philly, but it turned out to be only 1/2 hour, and we arrived only 15 minutes late than scheduled. Not so bad.

Cons: The seat seemed a little lumpy or uneven. I usually don't purchase meals, but thought I would this time. However, meals weren't available.

Pros: Staff were very pleasant and helpful. Having a disability is difficult enough but this team went above and beyond.

Cons: Reaching Charlotte terminal I was extremely disappointed. The gate attendant seamed to only want to make excuses as to why there was no wheelchair available. (Short staffed) she didn’t offer me a seat or apologize for no availability. Costumer service should be number one when you work with people everyday.

Pros: Inflight movie, friendly crew

Pros: The service on the plane is ok.

Cons: On the trip Mex to Bogota, the airplane belated to landed, around four hours after. First it was almost landed to Bogota, we were on El Dorado airport and then back to the air and then going to Medellin airport for landed. So they keeped us inside the airplane (I do not how many time, but maybe 1 an half hour inside) and then back to Bogota for landed. So it was awful and worried time.

Pros: we arrived

Cons: lost bags - when they arrived the next day, told us we need to go all the way to the airport or pay $25.00 USD to a taxi to bring them to us. When we went to pick up the bags, one (both bags were brand new for this trip) was virtually destroyed, with multiple tears and rips - damage on each of the 6 sides of the bag. The Aeromexico woman insisted they have no liability and refused our claim for the damaged bag. Extremely poor service.

Pros: Nothing. I couldn’t even fly. I arrived 1.5 hours early and chose a seat directly in front of the gate. And fell asleep accidentally. Woke up two minutes after plane took off. T

Cons: The staff said they called my name many times. I don’t believe this for a second. I am a light sleeper, especially at airports. I know international airports are busy places, but when a man is asleep right in front of the staff calling his name, you think maybe just maybe they would wake me and say “are you benjamin”. But they didn’t. Now I am forced to by a brand new round trip ticket. Immensely unhappy.

Pros: All waa good and timely. Comfortable and the crew very nice

Cons: I got home and my luggage had been all mixed up and they stole two watches. It’s sad that Aeromexico has employees who are thieves. It’s happened before and to many people I know. You should remedy this because it’s not right

Pros: Fly attenden alwas with a beautiful smile

Pros: The flight was only half full so boarding was very quick.

Cons: The seats were hard and there was no entertainment system.

Pros: No surprises. On time. Courteous. I suppose the most amazing thing is their app. It tells you when your bags get on! Also I forgot that I had a knife in my pocket. I ran back to the desk and she went back, found my bag, put the knife in there. Wow. What service. Also I notice that Atlanta is a lot nicer than it use to be. Attendants are more friendly and loading is more organized. Way to go Delta.

Pros: Great staff and they worked hard to make the flight comfortable.

Cons: The seats are small and the plane feels like a Sardine can.

Pros: Whole trip to Cancun without wifi

Cons: The seats are more crammed side to side and frontto back than EVER. No room to crack open a laptop.... iPad yes but not a keyboard.

Pros: Side adjustable headrests on seats.

Cons: Lack of entertainment options.

Cons: I couldn’t check in for my flights ahead of time because the check in system from United and Copa airlines didn’t accept my reservation details. My first flight from Sacramento to San Francisco with United was cancelled and I was not informed until I arrived at the gate for check in. United wanted to rebook me on a flight to Los Angeles and Newark which would have been a delay of 10 hours. After security I had to go to the gate of a delayed flight to San Francisco and ask that they put me back on my original itinerary

Cons: we had to pay to watch any channel.

Cons: Inconsistent baggage rules across employees in different parts of the company.

Cons: I researched and called and found a 45L backpack so I could carry on my dive bag. That’s the reason I’m going all the way to Fiji. Not letting me get it in LA I’d also ridiculous.

Pros: This flight crew were upbeat and all smile. They definitely know what customer service should be.

Cons: Only pretzels for food when you’ve been on a plane all day didn’t make me happy.

Pros: Friendly crew and better extras in premium economy than my last AA flight. This flight included an upgraded meal, docks, pillow, toothbrush.

Cons: Entertainment system didn’t work.

Pros: Nothing. I couldn’t even fly. I arrived 1.5 hours early and chose a seat directly in front of the gate. And fell asleep accidentally. Woke up two minutes after plane took off. T

Cons: The staff said they called my name many times. I don’t believe this for a second. I am a light sleeper, especially at airports. I know international airports are busy places, but when a man is asleep right in front of the staff calling his name, you think maybe just maybe they would wake me and say “are you benjamin”. But they didn’t. Now I am forced to by a brand new round trip ticket. Immensely unhappy.

Pros: I didn’t like it my parents are old and handicapped and they were waiting for 4 hours there. with nooo help. terrible service, it was supposed to departure at 9pm and they departed at 11 pm

Cons: I didn’t like it my parents are old and handicapped and they were waiting for 4 hours there. with nooo help. terrible service, it was supposed to departure at 9pm and they departed at 11 pm

Pros: Had a awsome flight! Very comfortable seats, good selection on movies (they give for free) food was very tasty (had grill chicken with rice, green salad, grapes, cheeese, and a chocolate for dessert) crew was very attractive, serving refrigate (o had wine all trip long) it’s been one of my best long distance flight I ever had. Thank you Aeromexico!

Cons: The was was little delay (weather issues)

Pros: The warmth service that made me feel at home

Pros: Great staff and they worked hard to make the flight comfortable.

Cons: The seats are small and the plane feels like a Sardine can.

Cons: Lost my both bags in transit. Also, did not get wheelchair services at Paris and had to walk everywhere with bad legs. Not good.

Pros: Flight attendant's are awesome and they always try to make your flight better.

Cons: Nothing

Pros: The on flight entertainment was good

Cons: Sleeping was too uncomfortable