Find Cheap Flights from Washington Dulles Intl to Christchurch (IAD - CHC)

I was not able to check-in on my mobile phone. I was not able to check-in at the Kiosk. I had to check my carry-on bag all the way through to Los Angeles.

Nothing

I couldn't sit next to my partner even though we booked under one booking and I didn't get a meal when everyone else did.

Great entertainment

Beautiful air plane Nice flight assistants

The security person was incorrect about my Lithium battery causing me 45 minutes at the security check. I was also disappointed that even a coke needed to be paid for extra.

The service in Lester b Pearson airport was unprofessional and sub standard by your employee Manija Anwarzada and her shift workers. They did not help me when I missed my flight to Pittsburgh because of our late arrival from Frankfurt. She and the others were not there to assist and help stranded passengers. In fact a couple of the staff were on cell phones and not helping passengers. She finally told us we had to go downstairs to the hall since her counter was closing. After traveling from Algiers to Frankfurt then on to Canada it was a terrible way to end the day. These emoyess made a very long day even longer. I will never fly Air Canada again. I will say once I got through customs there were more professional people who did at least get me a hotel room. Your employee has left a very bad taste in my mouth for Air Canada!

Not much

We paid cash for business class seats on this flight and they were terrible seats. They were NOT business class, they did not recline and there was no leg room. Nothing offered to drink upon boarding. All they did was take economy class seats, three wide, and put a thing on the middle seat to hold drinks. It was terrible and we will avoid Lufthansa in the future, and we travel a lot.

Crew was very nice

Seat back did not recline, free still water not available on touch screen ordering

Very friendly and good service- price was very high for the distance/time

The crew were cheery, helpful and professional.

In economy, space is an issue, still feels cramped

You charged me twice in my credit card the Ticket from Adelaide -Melbourne and Melbourne-Sydney

Much improved from the 'old' Qantas. Crew friendly and attentive.

Boarding at Sydney a little messy. Only one attendant at gate. Longest queue ever.

The staff showed they cared about you comfort and tried to make sure you were enjoying your flight

All was great

Not enough legroom or seating area... Obviously you are downsizing, hoping that people will spend more to upgrade.

The on time schedule.

Never enough room on the plane. No leg room