The hospitality & staff were impeccable.
Easy check in. Crew efficient and personal attention.
Space for legs seems to become smaller and smaller. In EL AL (flight back) space was wider.
I’ve flown SWISS Air twice in the past 6 years and I’ve never had an issue, always a great experience!
It was very efficient and the staff was very nice. The line was long but fast. The seats have quite the lean which made it easier to lie back. Getting Swiss chocolate is always a plus.
The seats weren’t as comfortable or fluffy but it was a short flight so it can very well be overseen.
The staff were nice and helpful.
The flight was late
Nothing. From the plane to the awful delay and poor service.
Lack of communication. Old plane, no comfort and 6 HOURS DELAYED. Truly disappointed by the airline
having to gate-check our hand luggage
Behavior of board personnel
No food!!! No coffee!!! No water!!! "Brilliant" like low-cost !!!!! Incredible!!!
Connecting flight experience - Had to wait in a line for around 5 hours just to speak with a customer service representative at the London airport because my previous flight was delayed and I had missed my connecting flight.
Connecting flight experience
Washington Dulles Intl (IAD) United States
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