Find cheap flights from Washington Dulles Airport to Scotland
Good to know
|November||Best time to beat the crowds with an average 2% drop in price.|
|July||Most popular time to fly with an average 15% increase in price.|
Average price round-trip
|$849||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Top tips for finding cheap flights to Scotland
- Book at least 3 weeks before departure in order to get a below-average price.
- High season is considered to be January, November and December. The cheapest month to fly to Scotland is February.
FAQs - booking Scotland flights
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Top 5 airlines serving Washington Dulles Intl to Scotland
Scores according to KAYAK customer reviews
Cons: "There should not be a pay wall around the internet in today's day and age"
Pros: "The crew was very attentive and had great personality. They anticipated any needs we had."
Pros: "Quickly moving through the airport."
Cons: "Take out old planes. It was really run down."
Pros: "The plane was nice"
Cons: "I’m still sitting in Minneapolis so I would have liked to be at my destination. And I had to pay for the overnight accommodations."
Pros: "Entertainment was awesome. Although airlines are stingy with snacks, Delta had a good overall selection and very generous."
Cons: "Something that cant be changed overnight, however, there should be a little more Aisle space for folks pass through as my shoulder was getting beat up after every passing person and cart."
Pros: "Crew was friendly."
Cons: "Wish the seat was more comfortable. Landing was jittery and bumpy."
Pros: "The flight attendant from IAD to MSP called Bernadette was wonderful!"
Pros: "Super comfortable seats. Lots of movie options."
Cons: "Food was not very good"
Pros: "Flight was smooth, arrived early..crew was prompt and courteous."
Cons: "Seats are so small. Flight was delayed."
Pros: "Crew and entertainment options were great."
Cons: "Cabin was very loud, with jet engine noise. Could not block it out. Seats were not comfortable."
Pros: "Boardin process was Ok"
Cons: "Due to several issues we were delayed in 3,5 hours"
Pros: "Standard Air France flight. My wife and I like the Airbus 380."
Cons: "The flight left two hours late. Apparently this happens a lot with this flight these days because it's an Airbus 380 coming from Paris to Dulles and turning around. The incoming flight was two hours late, so the departure was late. Our arrival in Paris was late. We made the flight, but our luggage didn't. Our return flight from Paris to Dulles was half an hour late because of people from connecting flights. We arrived about 30 minutes late, but no big deal (unless you had a connection)"
Pros: "Fly attenden alwas with a beautiful smile"
Pros: "Nothing particularly stands out. I did arrive safely."
Cons: "First class did not come with lounge access? Drinks were not cold. Bathrooms were falling apart and came with a disgusting odor. Time to retire these aircrafts."
Pros: "Flight attendants were nice based on the situations beyond their control."
Cons: "Flight was delayed for about three hours, due to mechanical issues with the second engine not starting. We sat on the the plane for over an hour and half. Some people that missed their connection flights were offered hotel stay. Others that had no connection flight was not offered anything for the several hours of delay that occurred."
Pros: "The chekc in person was very helpful."
Cons: "The plane was too hot and the pilot did not accommodate the passengers request. More than just me made the same request."
Pros: "Flight was good."
Cons: "we had a l long wait getting to the gate. Once we are the gate the delta staff had a hard time getting a wheelchair victim on the plane."
Pros: "That I landed safely"
Cons: "1st class was horrible."
Cons: "The vegan meal was not good"
Cons: "I have traveled with my luggage plenty of times through airports and the flight from washington to jacksonville, my luggage came back to me cracked and broken. I was surprised that Delta handling was worse than any of the cheaper flights I normally take and will not be checking any baggage with Delta again."
Pros: "The flight was pretty empty so my entire row was empty so very comfy and it was the new bigger plane so lots of carry on room too."
Cons: "Nothing...I have no complaints"
Pros: "Great and friendly crew"
Cons: "baggage rules, check in with baggage, change fee for flight when it was not customers issue that caused the 5 min delay! Unable to reach reservation desk on line or via phone (neither was the gate agent)"
Cons: "Seeing as I’m still waiting for my flight, more than five hours later I am not inclined to rank it highly. This airport is an embarrassment and I will try my best to never fly Delta again. Weather is no excuse for this."
Pros: "My flight was canceled but Delta rebooked me on a flight leaving at about the same time as my original flight, which arrived just a little later than originally anticipated"
Cons: "My original flight was canceled"
Pros: "Comfortable seats in coach Good snacks Friendly crew"
Cons: "Delayed two hours"
Pros: "Got to my placs"
Cons: "Lol put the two fattest people next to each other"
Pros: "The fact that there were no snakes on this plane :-)"
Cons: "Same issue... there were no snakes on the plane :-/"
Pros: "new hi speed wifi, seats"
Cons: "Seats not very comfortable-very close quartered"
Pros: "Flight attendants and cookies. That's it."
Cons: "We left DC late because of Delta's inefficient boarding process. We landed in Atlanta late. Our flight to Sioux Falls left early, without us. My pregnant wife and I made it to the gate 4 minutes before the scheduled departure and they told us the plane was already gone and there was no way for us to get on the plane. Our bags did make it to Sioux Falls, so my wife didn't have her prenatal vitamins, , we had no clean clothes and we were forced to spend the night in Atlanta. The saddest part of yet another terrible experience with Delta was that they offered us a "discounted" room at a terrible Howard Johnson for $72. I looked online and the same hotel was $65 to book on Kayak. So basically Delta was trying to scam us after they screwed us. Thanks Delta! Instead we paid $200+ to stay at an airport hotel. Every time I fly Delta I regret it, yet occasionally I get forced to take their awful airline to get somewhere I need to go. It never fails to add another bad Delta experience to my long list of failings from this SAD!!! airline."
Pros: "Service and staff."
Cons: "No entertainment system on a very new A320. Gate G14 and G15 in Minniapolis is always vey contested"
Pros: "Was able to comfortably sleep the whole trip back."
Cons: "Nothing, just filling this in to continue........."
Cons: "There delay"
Pros: "Quick and on time. Comfortable seats."
Cons: "Not many movie options."
Pros: "It wasn’t bad or good."
Pros: "On time departure and arrival, clean plane. Enough space for your carry on."
Cons: "Despite having 15 open seats on the earlier flight, I needed to pay $75/person to take the earlier flight. I chose not to do this. Would I have loved to get home 2 hours earlier."
Pros: "On Time"
Pros: "There were only two lines. The economy line took so long because there were many passengers checking in their fish catch boxes. So those of us with only one baggage were lumped with them. There was no option to tag your own bag if you alr day checked in, as it was the same checking and bag drop line."
Cons: "If we were standing in line for a long time, I hope they can increase the number of counters. They can also dispense with the nonsense chitchat. It's not needed, just move it along. The roving staff should to remind those next in line to prepare their documents, it seems the lady at the counter had to ask for photo ID every time!"
Pros: "The meal on Air France (a code share with Delta) was excellent."
Cons: "Very bad seat in the exit row. It was very narrow and hardlly reclined at all. there was no place to put your things because there was no seat in front of it. Legroom was very good."
Pros: "The staff and crew were so helpful and friendly! Stress free flight."
Pros: "The crews were very friendly and everything went as planned. It was a nice flight."
Cons: "I didnt like that my flight was canceled and rebooked for no reason. This created me big problem in Athens that they couldnt find my ticket in delta. Also I didnt like that i had to stand and wait for 3 hours in the line because my flight was canceled but no one could let us know if there gonna be any flights within the day. I slept in the airport because i couldnt find a hotel to spend the night close to the airport. They were all full and i had no time to find one since I was waiting there for 3 hours with no informational. I slept on the floor and delta didnt even offer us a blanket. That was my worst trip ever."
Pros: "The flight was smooth and the food selection was surprising delicious. The crew was very attentive."
Cons: "The leg room was much less than the last time I flew Virgin (booked via Delta) and made for an uncomfortable trip. Could not sleep as a result. If you're tall like me you'll need to book a higher seating category."
Pros: "Everything was great"
Cons: "Nothing everything was fine"
Cons: "paying extra for leg room and checked bags"
Pros: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
Pros: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Cons: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
Pros: "Crew is excellent, polite and personal!"
Cons: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Pros: "Everything perfect and arrive to destination on perfect time."
Cons: "All positive."
Pros: "economy plus seats were nice, great movie selection, especially international movies"
Cons: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Pros: "Crew was nice and pleasant"
Cons: "Flight very late"
Pros: "Slow service."
Cons: "Better communication!"
Pros: "Reasonable space in economy class seats"
Cons: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Pros: "Nice staff and no delay"
Cons: "Instead of crisps maybe a bit of cheese or crackers"
Pros: "Friendly crew"
Cons: "KLM lost one piece of my luggage"
Cons: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Cons: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Pros: "The space at my feet with the chair in front was a bit akward."
Cons: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
Pros: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Pros: "Crew was great and professional."
Cons: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Pros: "It was all fine"
Cons: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"
Cons: "Larger meals."
Pros: "Crew was good"
Cons: "Turn the lights on early making it hard to sleep"
Cons: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."
Pros: "The constant smile conferred by flight attendants through the entire flight."
Cons: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Pros: "Gaps between seats are very narrow."
Cons: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Cons: "wasn't able to take the flight since I missed it"
Pros: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Cons: "Except for the man next to me - great!"
Pros: "The flight was perfect! Great food,movies and I even got to sleep !"
Cons: "All was well!"
Pros: "The seats seemed to have more space on this plane which was nice."
Cons: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Pros: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Cons: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."
Pros: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Cons: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
Pros: "Food was excellent, service from staff was friendly, and entertainment options were great."
Cons: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."
Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Pros: "Nice crew; clean plane; decent dinner"
Cons: "No entertainment system; insufficient knee space"
Pros: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."
Pros: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Cons: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."
Pros: "Food was just fine, movie selection very good"
Cons: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"
Pros: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"
Cons: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."
Cons: "Bag was lost"
Pros: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Cons: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."
Cons: "They stole my money"
Pros: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Pros: "Flight was delayed for three hours and was a very stressful flight"
Cons: "Flight was not on time and got to destination very very late pier management of aircrafts"
Pros: "Loved the service...everything was excellent"
Cons: "The bus class seat was a bit narrow at the feet"
Cons: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."
Pros: "Eveything is well arranged"
Pros: "Airline staff good and professional"
Cons: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."
Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
Pros: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Cons: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."
Pros: "that there was a water and a blanket on each seat!"
Cons: "I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off."
Pros: "Good boarding process and crew today."
Cons: "Plane was delayed and connection in Copenhagen was missed, resulting in a five-hour delay overall."
Cons: "The flight was cancelled without explanation"
Pros: "I have used Kayak for years without issue. This time I was flying SAS for the first time. The plane broke and so that was the first huge delay SAS had terrible customer service. They reminded me several times that I was not a preferred customer and that I had bought my ticket through kayak. This is the reason they gave for lack of help. It was frustrating to say the least. I’m not sure how they expect to gain repeat customers if they treat first time customers like that."
Cons: "Everything. Our flight was delayed from our departing city because the plane was leaking water on the floor and they had to send in a special cleaning crew to try to stop it. We were not given the seats we pre picked months before when buying the ticket. The ac was broken for the first half of the flight. Then, we missed our connecting flight because of the first delay. Once we got onto a new connecting flight, it was also delayed and once again, we missed our last connecting flight and are not making it to our final destination today."
Cons: "My luggage was lost and still not found"
Pros: "Food was okay. Very smooth landing"
Cons: "Crew. One of the flight attendants was unfriendly and short when asked about food options. None of them were approachable."
Pros: "Great flight on SAS"
Cons: "Very good food and outstanding choice of movies as entertainment."
Cons: "Tiny, hard, uncomfortable seats and cramped conditions, just about the worst 8 hours in my life"
Pros: "I liked the bottle of water in my seat. Thanks!"
Cons: "We could not order vegetarian, so arrived hungry."
Pros: "Everything was done quite well - not too fussy. Limited free drinks options on a transatlantic flight perhaps being the only possible complaint."
Cons: "Limited free drink options on a transatlantic flight."
Cons: "Rude crew, and apparently now you only get one free nonalcoholic drink in Economy for an 8 hour flight."
Pros: "Everything was nice and smooth. Nice comfort and smooth flight, arriving slightly before the time"
Cons: "Pay for a coke?"
Pros: "Friendly service. No problem with moving to open seats to stretch out."
Cons: "Even though it was an older plane, it was still comfortable."
Pros: "Decent movie selection and very smooth landing"
Cons: "Surprised that Asian airlines typically havr larger and more comfortable seats. The SAS flight was fully booked and you could feel the cramped-ness of it. Also we weren't given the choice of what to have for our meals and were merely handed our food. Lastly, the flight was very, very uncomfortably warm."
Pros: "The crew is great. Did everything within their abilities to be comfortable"
Cons: "The cabin was too warm for the duration of the flight. The movie content wasn't that great. Also, the headphone jack on my seat was temperamental and I lost sound quite a bit. I wish they had more vegetables in their dish"
Pros: "The comfort and technology on the aircraft."
Pros: "Not full. Kind crew."
Cons: "No complaints."
Pros: "I was running late to my flight, and I found the SAS customer service line exceptionally helpful in helping me make the right decisions regarding how best to deal with the risk of missing my flight. In the end, I made my flight in time, but I found customer service critical in making the best decisions regarding my pre-flight transportation. Additionally, the flight was smooth and enjoyable."
Cons: "Crew not very friendly."
Cons: "Should at least serve some water"
Pros: "Seats are more comfortable than those of many other airlines."
Cons: "Normally, I am not picky regarding airline food. In SAS's economy or "Go" class, there is no choice of food. I can think of plenty of dishes that would be appealing to many people. Yet the meal that was served, beef stew, posed a problem as I don't eat red meet. Since many people also do not eat beef due to religious beliefs, I am appalled by SAS's decision to only serve this dish to its economy class passengers. As I ordered my ticket through Kayak, I didn't have the option to request a special diet, nor did I think to do so as airlines generally do not serve serve a beef dish as their one and only."
Pros: "Seating was great, bumped to business class w/ extra chg."
Cons: "Earphones not working properly and when I ask they reset TV. Never came to ck on me afterwards. Not available to to ask.no vanilla icecream, only chocolate."
Pros: "Power plugs at all seats"
Cons: "2+ hrs late on departure, could not confirm follow on connecting flight. Could not select seats online. Airbus aircraft ventilation is weak. Movie selection was inadequate. No "free" alcohol and high prices. Pay WiFi in economy but "free" everywhere else"
Pros: "Relatively new aircraft. Estonian pilots."
Cons: "Flight was late 90 min for technical reasons. Crew kept assuming everybody speaks Danish."
Pros: "Great service, on time departures and arrivals. Two meals on the trans Atlantic portion of our trip."
Pros: "I had a window seat with a view of New York City as we flew North."
Cons: "The sound quality of the earphones was so poor that I could not understand most of the dialogue of the film that I watched."
Pros: "service was good"
Cons: "The plane was full. Sets in economy were very small."
Pros: "Technically, since the first leg of my flight was changed I no longer flew this route, but it was through the same airlines and they fixed my issues no problem."
Pros: "Timely or even earlier arrival. Generally, very good experience"
Cons: "Delay after delay. Screaming kid"
Cons: "In-flight entertainment did not work, veggie meal I ordered was not there, and when I asked if I could have one of the extra business class meals, I was told no. I further asked if I could just have some chips from the snack basket and that was met with a death glare from the female flight attendant. All in all, the flight attendants were rude and unwilling to accept any ownership in the poor conditions of this 9 hour flight."
Pros: "Modern plane, great entertainment system"
Cons: "Paying for booze, vegetarian breakfast is awful."
Cons: "Small and tight seats."
Cons: "The plane was very old and not maintained well, dirty and not clean from the previous flights"
Pros: "The choice of movies and tv shows was excellent. Also picture on tv was very good."
Cons: "Seat was not very comfortable."
Pros: "Great aircraft, good food, awesome crew, very comfortable seats, the entertainment was really good. Overall super pleased. Hopefully it'll be the same on our return back to DC"
Cons: "Unfriendly and rude desk help. Rude and insulting. United was a real disappointment. I will ask my travel agent to be in touch re screw up the economy plus seats. I had to pay extra for what our itinerant said had been booked. Mary, at the desk at C12 in Delles, she wouldn't give me her last name was unbelievably insulting and unhelpful."
Cons: "Too much meat in meals."
Pros: "Flight was fine, service good, and our seat choice excellent."
Cons: "We left an iPad on board in Copenhagen and found that there was no way to inform SAS!"
Cons: "sas online seat selection and checkin, computer crashed"
Cons: "No individual seat control of airflow. The plane was very warm and there were no vents at each seat."
Pros: "Attendants allowed any standing to ease weary legs as long as it was out of the way."
Pros: "All of it."
Cons: "None of it."
Pros: "Old airplanes, no cellphone chargers, my monitor didn't work at all so they gave me an Iphad......"
Cons: "Old airplanes, you have to pay for alcohol...."
Cons: "I was bumped off. So I liked nothing about that SAS flight."
Cons: "Lost luggage delivered today"
Pros: "The plane was nice and clean, the crew was kind."
Cons: "There were no food options, only preset meals. Not fantastic for a vegetarian. Also, for two and a half hours we were delayed (while sitting on the plane after pushing back and then returning to the gate) due to something wrong with the plane. Along with being unnerving, it caused nearly everyone on the flight to miss their comnecting flight."
Cons: "Pre landing food was not edible , otherwise good"
Cons: "Many people missed their connection at Dublin. I had a horrible ~6hr wait. Aer Lingus did nothing to help or compensate."
Pros: "Good food"
Cons: "We arrived late to Dublin because of weather and we’re going to miss our connection to Leeds so they rerouted us via Manchester but our bags, though tagged “Rush” did not make it on the new flight and we were without them for five days! we still had to get to Leeds so we had to pay for train tickets"
Pros: "Crew was very nice"
Cons: "When I checked in, I was asked if I would consider taking a United flt instead of aerlingus. I agreed but the flight had already filled up so the woman checking me in offered to seat me at an exit row. However on check in I realized she gave me someone else’s ticket. It was disappointing. My first f"
Pros: "Good seats. Friendly crew. They were late serving the breakfast snack, must have not been watching the time, but it made me chuckle."
Cons: "The check-in at Washington Dulles was understaffed. Boarding was chaotic."
Pros: "Crew was amazing. Polite and friendly."
Cons: "Seats were not very comfortable and there wasn’t any room to put things in the space under the tray table. Food was below average."
Pros: "It was a comfortable and roomy (nice leg room) flight"
Cons: "Their entertainment system was not working, nor was their WiFi"
Cons: "Food alright"
Pros: "Boarding was quick and easy. The flight staff was friendly and efficient"
Cons: "Food was not good. The plane arrived late, as a result we missed our connecting flight."
Pros: "Plane was half full."
Cons: "Food was terrible, and if you’re white and your significant other is black you may have to request things for her because she won’t get them even when she asks"
Cons: "This was not a British Airways flight. They should have done a better job of communicating that. I wasn't informed until I tried to check in online 24 hours before my flight."
Pros: "Check in was great. On board crew was excellent and very attentive. Many offerings of drinks and food."
Cons: "Boarding was chaotic, free for all situation. Signage could have been better at the gate. One of the TV viewers/overhead lights didn’t work for our party. There was a large chatty group of people that were milling around, standing in aisle, talking loudly for much of the flight. I understand that there is only so much the crew could do about that."
Pros: "Quick organized boarding, friendly staff, much better flight than I expected. Food was even pretty good...Customs in Shannon was MUCH easier than Heathrow would have been, so thankfully, I went through customs in Shannon."
Pros: "Plane, crew"
Cons: "Boarding agent took too long to load the plane which caused a delay which ultimately had us miss our connecting flight Didn't like that Aer Lingus didn't wait for us at Dublin when they knew we were going to be a few minutes late"
Pros: "Almost everything was good. Friendly crew, easy boarding, safe flight even with lots of air gusts (thanks to the pilots!)."
Cons: "Whatever fare Kayak provided was the worst seat (last row next to bathrooms). I wouldn't book through Kayak again and instead would go through the airline directly."
Pros: "Very nice crew. Clean and comfortable plane. Good entertainment. Best food I ever had on a plane"
Cons: "Felt like it was very difficult to obtain water. Confusion with checking in at the gate"
Pros: "Blankets and earphones provided."
Cons: "Couldn’t checkin at British Airways; there needs to be better signage at desk. Flight was delayed and we almost missed connection. Seat would not tilt back."
Pros: "1. Friendly staff 2. Good food on the plane"
Cons: "The cost of luggage - unfreaking real to have to pay for first suit case when flying overseas and they at a cost of $100 per item!!! Definitely not recommending this airline to my friends unless they are only taking carry-on luggage. The cabin room was more cramped then usual also but it was ok."
Pros: "The crew were very professional and courteous"
Cons: "No USB ports and no way to plug in one's personal earbuds. Sounds quality on the airline supplied earbuds was horrible. Gave up on the entertainment offerings and watched movies I had stored on my iPad. And really the worst food I've ever had on a flight."
Cons: "I was fine with a 5 hour delay I was fine with my bags not being on the same flight as me I am not fine with finally receiving my bags 24 hours later soaking wet. Everything it dripping. I still have nothing to change into now and there was no compensation offered whatsoever. Never flying with this airline again."
Pros: "A lovely flight. No complaints."
Cons: "The most uncomfortable plane that I have travelled on. Seat - unbearably uncomfortable. Toilet falling apart, parts of seats falling off."
Pros: "Boarding made sense. They boarded the back of the plane first. Kudos for that."
Cons: "The seat cushions were nonexistent. Less legroom than a mini backseat and no way to upgrade since I purchased on kayak...unless I was willing to pay $4000 more to get premium coach seats. Will not use kayak again."
Pros: "Seats and service was excellent. Flight was on time and very organized."
Cons: "I bought a BA flight because I am oneworld premium member. However, I learnt the flight was operated by Aer Lingus after I bought the ticket and I had no benefits."
Pros: "Goo entertainment on Dulles Dublin sector."
Cons: "It would help if ba would hilight fact that this is a code share with are linguistic. Seat were unbelievably small and had to walk to ends of earth for both the gate in Dulles and Dublin. No free food or drink on Dublin madrid sector but thankfully not full so I could stretch out. New planes on both sectors."
Pros: "Flight made great time! Boeing 757 was disappointing as it felt extremely crowded."
Cons: "Flight attendants were not very friendly or helpful (except the one in first class that help us out when needed). Never was asked for additional beverage and no extra with dinner."
Pros: "check in was efficient."
Cons: "purchase of beverages; lack of understanding food schedule"
Pros: "Great service. Food was alright. Quick boarding"
Cons: "Luggage took forever to arrive."
Pros: "Staff was very cheery and thoughtful! Made the flight enjoyable."
Cons: "No boarding gate was ever given to us, nor available by looking up online. Caused us to almost miss our flight. Very frustrating to be running around and even the information desk couldn't locate our boarding gate! Aircraft also old and worn down."
Pros: "The flight from LHR to DUB was pleasant, short, and uneventful. I blissfully caught up on sleep during most of it!"
Cons: "After we landed in DUB, some other aircraft's being in the wrong place seemed to cause us quite a long delay, which meant that I very nearly missed my connecting flight to IAD. My suitcase, perhaps because of this same taxiing delay, missed the flight and had to be sent on the same flight the next day - though it reached me without incident about 24 hours after I reached my home."
Pros: "Crew was efficient"
Cons: "Seats were cramped , my bottom was numb , sound on tv terrible, food was pleasant crew efficient and professional"
Pros: "The staff and entertainment onboard were great and soft nee blankets provided as well as decent food."
Cons: "The inefficient boarding caused the flight to be delayed on takeoff and thus missing our gate on landing requiring us fo sit on the tarmac for and extensive amount of time."
Cons: "It was delayed, stewardess not friendly"
Pros: "The in-flight experience and service."
Cons: "The fact that my luggage did not initially transfer from the first leg of my trip to the second leg of my trip. I received my luggage by the end of the day, but it was somewhat inconvenient to not have a lot of my personal effects for several hours."
Pros: "Wonderful crew"
Cons: "paying for everything including a little sandwich and a glass of wine. Being late departing and having a rowdy group of men on board going to drink beer in Prague"
Cons: "I remember Aer Lingus being a quality airline that treated passengers well. Now charging for tea and water, and exorbitant fees for bags? Felt like Ryanair. If I want to feel like bottom of the barrel I'll just take them next time!"
Pros: "The flight attendants were friendly and helpful. We appreciated being able to preorder better meals. Good selection of in-air movies. Sitting anywhere for almost 7 hours is no fun but it could have been much worse."
Cons: "Small seats. My tray table wouldn't stay up."
Cons: "Added 12 hours to my trip and had to rebook on another airline for the second leg. The crew was unapologetic after sitting on the tarmac for three hours. Terrible airline"
Cons: "You can't get a seat assignment until you check in at the airport. I ended up in the very back row, right in front of the galley for a 7 hour flight. No sleep for me."
Cons: "My luggage didn't arrive to Amsterdam. I wasn't offered any assistance and I had to wait a day to receive my luggage! My flight was an early flight so it,ales not sense why it wasn't brought to the same day"
Pros: "I will say the Airline seems to run a very professional operation."
Cons: "They NEVER transferred my luggage to my final destination. We spent four days in Dublin without our luggage. Aer Lingus still is looking for it according to their web site. We found it here in Fort Lauderdale right where we departed from. As one can imagine, it makes for a terrible trip when your missing your things. Especially warm clothes..."
Cons: "You lost my luggage with my dead mother's paintings."
Cons: "Let us board, then flight was delayed. Sat on tarmac 2 hours. Didn't offer any snacks. Dinner options were poor."
Cons: "Flight was delayed by 30 mins"
Cons: "Seat 31A: Headphone socket was not working properly, table was broken (didnt keep the food tablet), entertainment system crashed after pausing the movie. check-in baggage was lost during journey and still couldnt get found. Very annoying."
Cons: "11 hours in Heathrow. I will use another airline just to avoid Heathrow next time. You chnged my itinerary putting me there for 11 hours. This was not my choice"
Cons: "The entire experience with Aer Lingus from Venice to Dublin was just plain bad. Firstly, we were never able to check in online. From the 30 hour check in notice through to the time of arrival at the airport, we were never able to check in online. We arrived at the Venice airport more than 2 hours before our flight time. We saw on the outside board where to go to check in, but when we got there we were told that was not the correct spot (which we had decided would be likely due to the lack of signage/conflicting signage). Someone tracked down that we should be at different line (of 2 check-in desks) which had no signage for Aer Lingus. We were in line for over 45 minutes with only 4 families ahead of us to be checked in. The line behind us was horrendously long and we knew they'd either delay the flight or no one would make it. We were right. Our flight ended up being delayed for well over an hour due to the late arrival of the plane, and moreso the "challenges incurred during check in" for a majority of the passengers (many of whom we noticed were also there well in advance of 2 hours before the flight). Once on board things were generally fine until we realized that we would have to pay for water onboard. That could be my bad for not realizing discount airlines really meant we're not even going to provide complimentary tap water. That boggles my mind when the need for hydration on planes is common knowledge. This flight leg was the worst of my entire trip though none of my trip was particularly enjoyable, and I will not fly with Aer Lingus again."
Cons: "The seats were constantly being switched without asking. The online boarding process did not work, so we could not get seats before arriving at the airport."
Pros: "Not much. Very disappointed It was no working tv. Plane again dirty. Uncomfortable seats. Made it difficult to travel with children."
Cons: "Same as above. I was very surprised"
Pros: "The process was straight forward. There was nothing wrong but nothing special."
Cons: "Flight was a mess from the crew"
Pros: "Exceeded my expectations in terms of comfort and amenities."
Cons: "Pitch is pretty tight for an international flight."
Pros: "Seats were very uncomfortable (economy), cabin was smelling urinal, flight was full, just the thought to go to the amazing country kept us (4 of us) encouraged."
Cons: "Seat comfort for six (6) hours flight could be better"
Cons: "It was so HOT in our original row (13). The woman next to us passed out, no doubt because of how uncomfortably hot it was"
Cons: "Boarding process. Drinks service - even just more water would have been nice."
Pros: "Entertainment, spacious, comfortable."
Cons: "No complaints."
Cons: "Seats in exit row, understand the armrests need to be secure in case of emergency but they are TIGHT. I have hips i'm sorry I don't see how anyone could sit in those that aren't a size 2, i'm not obese but i'm not a twig ( I understand this is a plane manufacture problem not an Icelandair company problem but still) leg room was nice but still"
Cons: "Flight labeled Economy but actually Economy Light, which meant no baggage. Just Fly didn’tt Show that."
Cons: "No food or snacks unless purchased."
Pros: "Friendly crew"
Cons: "No food at all, no snack"
Pros: "The seats reclined, movie selection was good, unfortunately the food and beverages costs extra."
Cons: "The plane was full so it was difficult to get our seats changed. Unfortunately there was a couple that was late which delayed our plane. But the crew was informative and we arrived close to the original time."
Cons: "the delay starting in DC, followed by more delay on the tarmac in Reykjavik, and followed by long waiting for the bus to get paasengers to the airplane in Reykjavik"
Pros: "Unlike most American airlines that charge for getting on the plane first, Icelandair has a sane boarding from back of the plane to the front."
Cons: "I fly quite a bit, especially overseas, and this was the first time there has been no food service and a charge for any food at all. Entertainment system has fewer choices than any other airline I've flown."
Pros: "Reasonable price"
Cons: "I was charged $250 to change my wife's flight even though the change was required due to my unexpected military orders!"
Cons: "Didnt even offer coffee or juice in the morning"
Cons: "I was surprised that we did not get a meal service, not even a little snack for a long hall, from D.C. to Iceland. The only service we had was the water. I probably won't fly with this airline again....Sorry."
Pros: "The crew was nice. The lost baggage team members at Glasgow airport were INCREDIBLY helpful, kind, and comforting. I cannot overstate how grateful I am for their help."
Cons: "My baggage was lost and while eventually returned, this was not for three days. The boarding process at REF was very disorganized and delayed. Again we were told that we would have seats together and again did not."
Cons: "Did not realize that free meals were not provided. The trip ended without eating for 9 hours, as no hot meals were offered."
Pros: "The flight itself was fine. Nothing special, though in flight entertainment was great"
Cons: "Flight was delayed by 3 hours. Everyone from MSP to GLA had their luggage lost by the airline. Then had to dial international toll numbers (like 900 numbers in the US) to get status updates and claim number. Since we did not have an international phone we ended up running up charges on our friends phone. Took two days but did get luggage delivered."
Cons: "Boarding/departure was 30 min late. Sat in the back of the plane - the stench coming from the bathroom was nearly vomit-inducing."
Cons: "Tight seating"
Pros: "Free movies"
Cons: "No food on either flight. First flight was 20 minutes late, which made our one-hour layover very stressful. We asked the Icelandair woman at the gate if our bags made it even though our layover was short and she seemed annoyed by the question, and said "Yes. All the time." Our bags did not make it, and it took an hour and a half after waiting for our nonexistent bags for 30 minutes to report them as missing, as there were two employees in the office for 30 people whose bags didn't make it."
Pros: "Entertainment selection"
Cons: "The ac was bit working in our section and multiple toilets were malfunctioning."
Pros: "Inexpensive, efficient crew."
Cons: "Reykjavik airport is doubling in size. They have increased the number of travelers into the airport before the infrastructure is ready! Consequently the lines and wait times for connecting travelers at passport control is unbearable! I guess this is the price we pay for low cost flights!"
Pros: "Schedule and cost"
Cons: "Well I guess you get what you paid for. Worst seats and comfort I've ever experienced flying."
Pros: "Convenience store"
Cons: "Crowded terminal. Lines for no apparent reason. Deplaning and boarding outside in cold, drizzly weather. Disinterested crew. Landing felt like we were shot down in Glasgow."
Cons: "No food on a 5 Hours flight. Entertainment was very poor. Long flight delays made me waste most of my first day in London"
Cons: "I was delayed 9 hours due to a strike, including a 7 hour layover with no offer of compensation or assistance."
Pros: "The seating and cree."
Cons: "Unexpected reassignment of confirmed seats, and then reinstating the originally confirmed seats during boarding. This was very annoying at the least. Reykjavik airport was very cold. Did not appear they were running any heat. Landing and boarding from the turmack was not pleasant."
Pros: "Air traffic controllers strike was explained to us beforehand"
Pros: "Nice flight crew, seats more comfortable than I expected, in-flight entertainment system included music, movies, promotional videos...but make sure you bring your own headphones! They have some for purchase, though."
Cons: "Other than the 2 free checked bags, pretty much everything else costs extra. I didn't try any food or drinks, so I can't comment on them."
Pros: "Again the fact that the first two pieces of checked luggage are free is good, unless..."
Cons: "...of course, they lose your checked luggage. :) The DID find it the same day and promised to deliver it the following day, but it's a good thing I packed an extra day's worth of clothes in my carry-on. Combine that with the fact that we sat in the plane on the tarmac for an extra 20 minutes waiting to takeoff because they were waiting for another flight to arrive so they could transfer bags from that flight toour plane!"
Cons: "my seat selection was changed while boarding. Was placed in front row next to door. Lots of leg room but also lots of cold air coming in from door...was freezing the whole time despite blankets"
Pros: "Excellent service, very friendly staff, more leg room even in economy, great bang for your buck. Wish all airlines were more like Iceland Air."
Cons: "Thought really hard about this question... Nothing negative, really."
Pros: "Very friendly flight crew Free water was appreciated"
Cons: "The headphone jack on my seat was partially broken, so I only got audio on one side."
Pros: "Uneventful easy flight."
Cons: "These guys don't know how to board a plane - is it a cultural thing? Confusing process in Reykjavik with no one providing any announcements or guidance. Very disappointing."
Pros: "The staff did a great, efficinet job of boarding the passengers. They did everthing that tthe crew in Reykjavik did not. (Please see below.) The boarding was smooth and we departed on schedule."
Pros: "A surprising amount of legroom! The flight was incredibly well managed. We were well taken care of and everything was prompt and efficient."
Cons: "The gate at Keflavik had nowhere to sit. I prefer some sort of included food, but all of it requires payment--even little snacks."
Pros: "See above."
Cons: "The hard, uncomfortable seat made for a horribly uncomfortable long flight from Seattle to Reykjavik. I couldn't sleep. Same scenario on my connecting flight to Glasgow. Fail."
Pros: "The boarding was done well, with those in the back of the plane boarding first, which cut down on crowding and people standing in the aisles! The lights in the cabin were designed to look like the Northern Lights, which was beautiful, relaxing and made me even more excited to be going to Iceland."
Cons: "There were very few entertainment options (not many movies, music, or television shows) and the screen was not user friendly."
Pros: "Great Crew, entertainment, service and comfort. Nice that you provide USB plugs for charging devices."
Cons: "Paying for food. However the process of using debit card to pay for it was easy, but just not use to paying for food on a transatlantic flight."
Pros: "The food was good and reasonable. I paid more at the airport and it sandwich was so dry I left half of it uneaten. I had the "spicy chicken" sandwich which is not hot spicy, but very tasty. And the "happy wedding "cake and a soda. Very happy with most things. I came by wheel chair, but was able to walk to the plane. Maybe there was a misunderstanding, but I did have to stand awhile at the front of the plane before being allowed to sit. Trip went well. We had a fair amount of turbulence, but it was announced. and handled very well."
Cons: "More water please! I"
Cons: "No food included on almost 6-hours flight"
Pros: "Baggage care Friendly staff Food options"
Cons: "Small seats No meals served for free Bus flights connection at Reykjavik airport Signals and directions at Reykjavik airport"
Pros: "Friendly staff, good food selection, nice range of entertainment"
Pros: "Friendly flight attendants."
Pros: "WiFi entertainment get 2 checked bags included Bottled water as your enter plane Professional crew"
Cons: "Lousy menu choices no seats at boarding gates in Reykjavik airport."