Daily cleaning, installation of cabin HEPA filters on flights from Washington Reagan-National to Australia
|September||Best time to beat the crowds with an average 5% drop in price.|
|December||Most popular time to fly with an average 19% increase in price.|
Average price round-trip
|$1,619||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 22h 44m
Australia has restricted the entry of all travelers, with the exception of Australian nationals and permanent residents and their immediate family members, New Zealand nationals residing in Australia, diplomats accredited to Australia and residing in Australia and their immediate family members, and airline crew, a person recruited under the Government approved Seasonal Worker Program or Pacific Labour Scheme, a person who holds a Business Innovation and Investment (subclass 188) visa.
Travelers who are not in an exempt category may request an individual exemption to Australia's travel restrictions using the Travel Exemption portal.
Travelers must present a medical certificate with a negative COVID-19 PCR test result issued within 72 hours prior to departure.
Travelers must complete the Australia Travel Declaration form at least 72 hours before your departure for Australia.
Unless arriving on a quarantine-free flight from New Zealand, all travelers arriving in Australia, including Australian citizens, must quarantine for 14 days at a designated facility, such as a hotel in their port of arrival., at their own expense.
For more information on quarantine rules in the Australian states, check the following websites:
New South Wales, The Northern Territory, Western Australia.
Foreign nationals may transit through Australia if the connecting flight is within 72 hours of the arriving flight. They must either have a transit visa or be nationals of a visa-exempt country.
Transit passengers don’t need to apply for an exemption to travel restrictions if they are booked to depart on a connecting flight from the same airport within 72 hours and they are not going to leave the airport. Travelers who plan to leave the airport before boarding their connecting flight or who will be at the airport for longer than 72 hours need to apply for a travel exemption here and will be subject to quarantine until their departing flight. Travelers from New Zealand and Pacific Islanders may not need a travel exemption. More information on transiting Australia is available here.
All other info
Travelers planning to travel across Australian state borders should note that some Australian states also have domestic travel restrictions, border restrictions, and quarantine requirements in place. In the case of onward travel within Australia, travelers are advised to check in advance with their travel/accommodation provider.
There are currently 5,138 active cases of COVID-19 diagnosed in AU and 909 deaths as of Feb 24 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Australia is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Australia with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Australia up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Breakfast could have been better"
Pros: "My seat"
Cons: "Time check in maybe earlier."
Pros: "Everything was amazing! Crew was helpful, thoughtful and kind."
Cons: "Nothing. It was great. Strongly recommend."
Pros: "Very friendly and accommodating crew."
Pros: "Simple check in and boarding, right on time."
Pros: "Flight went well and was on time. 2nd best experience for economy seat."
Pros: "Crew was attentive and informative of delays"
Cons: "This was American Airlines .. my Bags came out late even though i was in Biz Class"
Cons: "I needed to change the date of the flight and JAL refused to change it. that sort of made it a bad flight since I couldn't take it."
Pros: "I was on board with my 4 months old baby. The crew was so kind, they helps me a lot."
Pros: "I wish all long haul flights were like this. Very clean and well maintained cabin space, good quality food, very attentive, helpful and polite cabin crew. Never thought I’d be able to say this, but the 14 hour flight with two young children in economy was a really enjoyable experience with JAL!"
Cons: "Really no complaints"
Pros: "Great crew. I easy transfer!"
Cons: "Food was not great."
Pros: "While many other airlines are cutting down on their service quality and amount of food on their flights, Japan Airlines has done the reverse: offer excellent food and great service at every tier, including economy. We took a flight from NY to Tokyo and felt like it was one of the best long haul flights we have taken."
Cons: "angled flat seats."
Pros: "Able to watch Three Billboards, Darkest Hour, Shape of Water, Wonder, and list goes on and on."
Cons: "The seats on the 787 were much more crowded than on the 767."
Pros: "They were every where all the time! No sitting around in the back like most airlines. Movies Hallie and many first run and Oscar nominated."
Pros: "Flight attendants provided high standard of service and courteous."
Pros: "As expected everything was not overly done nor less of comfort and services. The food was Excellent quality and prepared with care. The airplane was new types and flew fast and smooth."
Cons: "The Kansai airport was huge and super fancy. Shere number of people were like the Zoo and its designed to move people through all the retail shops to get to my gate."
Pros: "The flight crew were very attentive, polite, and full of genuine smiles."
Pros: "Clean plane, very nice crew."
Cons: "Flying coach is always cramped for a tall person!"
Cons: "You mean the flight that never happened? The one that was suppose to fly out at 12:50 on 1/6/18 delayed until 17:25 (with acceptable communication the first delay) but then later delayed till 00:10 after I’ve already arrived at the airport early for the 17:25 departure. The screens with arrivals and departures posted that Checkin was open but there was no JAL staff to answer questions. Then getting an update “maybe” the 00:10 flight is cancelled? What is maybe cancelled and JALs phone messege still said the flight would depart at 00:10. So I go back to JFK because after all “maybe” isnt a definitive and according to all the direct JAL sources the flight is suppose to depart, I get to JFK the second time only to be given a printout saying the flight is cancelled with no rebooking, and to call for assistance. The same number is been calling for hours trying to get answers. coukdnt reschedules because I’m calling outside of business hours! I spent $200 on cab rides going back and forth to JFK to go nowhere, get no apology, no new flight booking, and no reimbursement for transportation."
Pros: "Roomy seats on JAL flights - their actual airplanes. Horrible when they codeshare with american and use American Airlines planes."
Cons: "They have to take the prize for having the absolute slowest customer service in the world. When I booked my tickets, I emailed customer service to make sure I didn’t get a center seat. It took them two months - TWO MONTHS - to email me back, to tell me there was nothing they could do. I also had to be reticketed on my flight from Tokyo to Hanoi. It took them 3 1/2 hours to do this. I had to sit in the airport for 3 1/2 hours to get my ticket changed. Unbelievable. They could’ve chiseled it in stone faster than they issued it."
Pros: "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
Pros: "Lots of room in premium economy, good entertainment selection. Clean bathroom ! Excellent service. Food was mediocre."
Pros: "The crew was friendly, and the view from the window was stunning."
Cons: "There wasn't enough leg space; it would be nice if the entertainment system had usb charging available."
Pros: "The flight attendants were amazing, caring and helpful."
Pros: "Great service"
Pros: "Efficient and friendly service. Second time flying them, and will continue to fly JAL."
Pros: "The staff"
Cons: "Plane was very hot"
Cons: "Leg room"
Pros: "When I checked in for my connecting flight from Tokyo Narita to New York, the crew said there was no more seat on economy class. She was making sure that I got on the plane by placing me on the premium economy seat. I appreciate the effort and the courtesy of JAL."
Cons: "The meal and dessert were served at the same time. Too much food all at once."
Pros: "on time and excellent service"
Cons: "a bumpy ride compared to our flight from NY to Japan"
Pros: "The personnel from JAL was excellent as was the flight, food, boarding and comfort."
Cons: "We were informed our flight was not to land in Haneda but at Narita. We specifically picked that flight pattern because of the ease of traveling from Hawaii to Haneda to Naha. We wouldn't have to drag two large suitcases and a rollaboard after checking out of customs and immigration very far. Same airport to land and depart. Well the arrival airport was changed to Narita $32.00 per person for Airport Limobus to Haneda. We get off at Haneda and are informed we cannot stay there and wait at the domestic airport for our 6:25 am flight to Naha. We had to load all 6 pieces of luggage on the shuttle bus and transfer to the international terminal because they close the domestic terminal at midnight. There was no hotel accommodations at the domestic airport as the hotel was booked two months in advance!!! We had to wait at the international airport terminal till 4:30 am when we then transferred back to the domestic terminal with our 6 pieces of luggage. Tell me how happy you'd be!!!"
Pros: "Everything was good, solid across the board. Nothing to not like. I especially liked the legroom in economy. Probably the best legroom I"ve had in economy."
Pros: "prompt check in , ample baggages allowances, food and overall steward services."
Pros: "Clean aircraft. More space between seats. Pleasant, eager to please cabin crew. Good movie choices."
Cons: "The food was no better than any other airplane food."
Pros: "The hospitality of the crew"
Pros: "Sitting in the Economy section, I was lucky to get the two seats next to me empty so i was able to stretch and sleep. Before the flight landed, the head flight attendant came to greet every passenger and personally thanked them for choosing JAL. I've flown on JAL several times and thus had never happened so I was pleasantly surprised."
Cons: "Economy Class seats are uncomfortable for long haul. Wish they could do something about it. Some of us dislike rice crackers and peanuts as welcome snacks so a different option could be nice."
Pros: "flight attendants are always nice and gentle on JAL. Food is great. Rarely late departures"
Cons: "nothing really"
Pros: "Plenty of leg room, which as a tall person I truly appreciate. They give you slippers, blanket, pillow on every (international?) flight. I flew Korea to Japan and Japan to Hawaii. Got free meals on all flights, even my short two hr flight between Korea and Japan. Free booze too!"
Cons: "Small overhead bin. Not deep enough, I had to turn my suitcase sideways. Luckily there was no one in our middle seat or I'm not sure where they would've put their baggage."
Cons: "Very long lines at the security gate at Itami. Difficult web check in."
Pros: "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"
Pros: "Best prices for quality service. If the prices for JAL are within $30, I will always select JAL."
Pros: "They provide us slipper for in flight comfort"
Cons: "Old aircraft"
Pros: "Since I had back pain,I really like that I could checked in two luggages. Thank you so much!!"
Pros: "Short flight."
Pros: "Meals at good times during the flight, complimentary wine served, comfortable seats. Overall better than any other airline for economy class. Enough leg room, good attention, never felt like I was riding a crowded city bus as on typical one distance economy class. Worth paying a little more for being treated like a human"
Cons: "I did have any negatives on this flight"
Pros: "Shortest travel time to Japan"
Cons: "OLD PLANES Touchscreens won't 50% of the time"
Pros: "Excellent customer service. Five star service on board. Very helpful and informative customer service at jal transfer counter."
Pros: "The crew was great. I experienced great hospitality."
Cons: "The quality of meal."
Pros: "Always excellent Japanese service."
Cons: "No entertainment system, only one channel for everyone in the middle of the airplane like in the 80's. No reclining seats, sit straight only, but decent leg room, unless you are taller than 6ft."
Pros: "Boarding was efficient, crew was exceedingly polite, helpful ground staff."
Cons: "Flight left a little bit late."
Cons: "Seat padding - seat was a bit firm"
Pros: "The cabin staff were extremely caring."
Pros: "The crew was very good."
Cons: "Movie catalog needs to be expanded"
Cons: "The main issue was getting off the plane in Sydney - we had to wait for a bus to offload us as the plane was sitting a long distance from the terminal. The bus eventually came, offloaded half the passengers and then returned 20 minutes later to start to offload the rest. It's the longest time I've ever spend disembarking from a plane and clearing an airport - very poor whoever was responsible (I'm assuming Sydney airport was at fault)."
Pros: "Plenty of legroom in economy."
Cons: "Vegan food option unimaginative. Tomatoes used in every dish!"
Pros: "The staff of ANA took superb care of us from the moment we entered the airport (both SEA and NRT); kindness, excellent food (choose the seafood diet, the food is excellent and you get served first!) and helpful directions in English whenever we looked the slightest bit confused. I will always look to fly ANA going forward. oh, and comfortable economy seats; enough room (I am 6'2") and no numb bum."
Pros: "The flight was late checking in. The staff handled the situation well and kept the passengers informed."
Cons: "My seat was horrible. I'm sure it was like that for everyone in economy. The seat can't recline putting me in an awkward position for the entire flight. It was a red-eye so I didn't sleep much. Maybe it was the airplane since I flew with ANA last year but with the 787. The difference is almost night and day."
Cons: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."
Pros: "Staff were very helpful and the food was good."
Cons: "The place where we at, the aircon/ fan is not working, my husband and I tried but still not working, uncomfortable feeling for a long trip , prior to this we had a long walk to find our gate number because it's in the new building. Our plane delayed so we arrived late at Tokyo causing to missed our plane connection then the crew helped us( very accommodating) for our transfer from Narita international airport to Haneda International airport with Limo bus, 1 & 1/2 hour ride with our luggages and waited for 8 hrs to be on board in a different airline."
Pros: "Excellent service."
Pros: "The food and the very friendly and courteous flight attendants."
Pros: "Services to the senior citizen excellent... can't ask for more. Stewardess are all very pleasant. Thank you very much"
Pros: "Boarding was easy and efficient. Crew was tirelessly courteous and respectful. The entertainment system had a good selection, but I've seen better. The food and drink service was excellent. Seats had charging jackass for phones. I'd fly with them again"
Cons: "Internet was more expensive than it should be"
Pros: "Service was excellent. Crew did not accept tip. Food could be better."
Pros: "easy check in."
Cons: "can't choose my own seats."
Pros: "I like the cup holder ring and the coffee stirrer. Blanket thicker than United’s."
Cons: "It really has nothing to do with ANA per say. The check-in counter at LAX was unpredictable. I felt sorry for the elderly Japanese who had to wait for the counter to open"
Cons: "Chose to fly directly across Pacific through multiple thunderstorms instead of routing through Alaska and Canada. Half of the flight was 4/5 level turbulence."
Cons: "The food was not as good as in my previous flights."
Cons: "The fact I had to come back to Canada from Japan. Canada is ghetto."
Pros: "The crew is so polite and attentive. Snacks are free, generous, and tasty. Food is pretty good for airplane food. Interior was very clean and kept clean during the flight."
Cons: "I suppose the food could be better."
Pros: "crew was professional and very attentive and beer and wine on the flight."
Cons: "wish they had more movies choices from the u.s."
Pros: "The configuration of 787-900 Busn. Class was very good. However need to age Chivas Regal to 18 years like KAL, not ordinary 12 years. Flight attendants were exceptionally efficient, professional, courteous, and outstanding ambassadors for ANA and Japan itself. In the US Marine Corps we would say "Ooo Rah". I may heed to check out your milage club and stop using various carriers for my trans Pacific flights. Thank you very much ANA."
Pros: "Very good experience with ANA."
Pros: "I had a "premium economy" seat for this leg. That was good, and the seat itself was much more supportive than most airplanes have. Crew was attentive."
Pros: "Friendly and helpful staff. Although flight was delayed slightly with boarding, flight crew maintained same flight time, thus not adding any further delays."
Cons: "Meal options and/or supplied should be expended to expend options passengers have, especially if one option runs out."
Pros: "The service, the professionalism, and the wonderful Dreamliner Boeing 787 aircraft"
Pros: "Incredible service"
Pros: "Food was good, the crew were kind, nothing less than one expected and nothing more either"
Cons: "Not much of a choice when it came to films"
Pros: "The landing was very smooth. I have motion sickness and usually the landing gets me really sick. However I was okay for this one."
Pros: "The flight crew was definitely the best part of the flight! Not only did it seem that all the flight attendants were highly attractive - but, they were also extremely attentive throughout the flight AND they did it with enthusiasm & smiles! What a remarkable group of service professionals!"
Cons: "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"
Pros: "ANA has one of the best friendly and courteous service. I was kept well fed through my flight and had a smooth flight."
Cons: "I wish the English announcements were not in so heavily thick accent and more understandable. Transfer from the plane to the airport is quite tedious when the plane is parked away from the airport. I wish they would make transferring carry-on more disabled friendly."
Pros: "I liked the Service and all. Airline offered me a wheel chair since it was on a record from last flight. They escort me to the plane.and plane to my daughter at the other end."
Cons: "The flight attendent name Yoka asked me what I want to eat??? But She give my food to someone else, and rold me they do not have it anymore."
Pros: "Great flight. Plenty of leg room in economy section. Attendants polite, helpful and made you feel like you their valued customer. Would fly ANA again when traveling their routes."
Pros: "Most all."
Cons: "Old business class configuration. Today, expectations are for lie-flat chairs, especially for longer flights leaving at very early hours."
Pros: "The crew"
Cons: "No food available only drinks"
Cons: "Flight were shaking badly several times and I feel dizzy"
Pros: "The middle seats were seperated, so I had my own arm rests"
Pros: "The service, the plane and even the food were all top notch."
Pros: "Young, pretty, and charming stewardesses. :-)"
Pros: "As expected from the Japanese, super polite snd patient."
Cons: "If I was going to pick on something, it would be the English announcements which were somewhat difficult to understand."
Pros: "Cabin crew provided great service!"
Cons: "Boarding was delayed for 25 min and was no information for that. Otherwise everything was good"
Pros: "Flight time shorter than scheduled. Food good. Crew great."
Cons: "Somewhat limited recent release movies compared to Emirates."
Pros: "Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!"
Cons: "Nothing significant!"
Pros: "Singapore airlines never disappoints"
Pros: "Superb service."
Cons: "Meals were average for airlines"
Pros: "Great seats and efficient service all round."
Pros: "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
Cons: "I will not buy the air ticket from cheap ticket any more."
Cons: "Transit time is good for way too tight"
Pros: "Better flight as bigger craft and no neighbours in my row so I got some sleep."
Cons: "Very tight space"
Cons: "Everything was fine."
Pros: "Hotel location is convenient, quite comfortable and clean."
Cons: "I love the foods in Hongkong, so many varieties . Price wise is affordable."
Pros: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Cons: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."
Pros: "Basics are covered. TV screen is big but otherwise nothing special."
Cons: "It is so annoying they want you to pay an extra $20 to pre book any seat. If you need the extra $20 that much, charge me in the original fare! Don't nickel and dime me. At check in they couldn't even get my child seated beside me although a change was made last minute at the gate. Every other airline I've flown recently was better. Sri Lankan and Emirates FAR better service."
Pros: "Boarding was great. Staff was cordial. Excellent flight."
Pros: "Everything was excellent, and we even arrived 30 minutes earlier than scheduled..... super."
Cons: "no problems"
Pros: "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"
Cons: "Food was terrible , crew were rude, there were delays due to airline problems at both ends of the flight, there was a complete lack of communication about the problems and how long the delays were going to be. Handling of missed connections was abysmal... Overall extremely disappointing."
Pros: "Top notch service. Very comfortable in business class. Very attentive. Would definitely fly with them again."
Pros: "The flight attendants were nice, attentive and joyful!"
Cons: "Sitting in a middle seat. Was told at the jetway counter no aisle or window seats were available. I saw no fewer than 5 empty aisle seats in my area."
Cons: "No entertaining at all, only old movies. The seats are very tight. There was a guy snoring during the flight keeping everybody awake. The breakfast was mediocre, just a a bun with fruit"
Pros: "One of the best flights I’ve been on. The seats are spacious and the crew are very friendly"
Cons: "Reclining seats tend to make me caustaphonic with the limited space"
Pros: "Seats more comfortable than premium economy, staff more helpful!"
Cons: "Food was ordinary"
Pros: "Great amount of legroom in the seats we were lucky enough to be granted. Entertainment was good!"
Cons: "Frantic service from crew. They seemed anxious and rushed at all times. Food was also very average."
Pros: "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
Cons: "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"
Cons: "leg space"
Pros: "business seats were excellent"
Cons: "all was good"
Pros: "Business seats were excellent"
Cons: "All was good!"
Cons: "Food not hood"
Cons: "Boarding at Singapore airport was shocking, as we had to wait 6 hours for our flight. Rating low to the crew mainly because of the ground staff as they were not very communicative to begin with about the explanation for our delay. Only when the passengers got a bit more vocal about wanting explanations, they started giving us a bit more information. All estimated times given for boarding the flight were incorrect by a big margin! Seemed more like they were giving shorter wait time for boarding just to please the passengers, where as they were well aware of how long the wait would be."
Pros: "I liked there was entertainment"
Cons: "It was an old tired plane"
Pros: "everything are okey"
Pros: "Crew very good as was entertainments system"
Cons: "You cannot disguise the age of the 777, 30 year old design. Noisy and basic compared to 380, 350."
Pros: "Very good service! Lots of flight attendants and they were kind the flight was long, but mostly smooth. The entertainment was good and there was a lot of it."
Cons: "The flight map was a mess. It either said we had 115 hours of flying time or 3.5 hours. Also, it showed the plane pointing in the opposite direction that we were flying in. A minor issue, but weird."
Pros: "Overall experience"
Cons: "Could have had a better selection of movies"
Pros: "Crew was friendly and whole on ground process was efficient."
Cons: "Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard."
Pros: "I traveled Premium Economy. It was well worth the extra cost over regular Economy. The food was great, the crew was great, the flight was very comfortable."
Cons: "Old planes and screens."
Pros: "Staff were awesome. given that my wife and son both had food poisoning."
Cons: "But we were meant to fly on an A380. This was an A320. Nowhere near the same legroom. Less entertainment options. No USB charging."
Pros: "The staff were helpful, once I had complained enough."
Cons: "Aircraft was old, tired, and uncomfortable. The seat of my chair was not attached. There were huge comms boxes below every 2nd seat so zero legroom. Screens were so old they were unwatchable and tiny. Air Asia provides a superior service for a fraction of the price."
Pros: "The best long leg flight I've been on. I managed to get a whole row to myself and that made the 12hr flight so much better. The crew was very professional, kind, attentive, and it was grand."
Pros: "Almost everything"
Cons: "The leg rests didn't have enough room to be useful. I'm only 5'10", which is average, not tall, so they should have had more legroom."
Pros: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"
Pros: "Friendly and approachable"
Pros: "Great staff. Aircrafts has more leg room. The food and entertainment was good as well."
Pros: "The ground staff in Sydney!"
Cons: "From the moment we checked in in Singapore there was no service. Having travelled first class and Economy before with Singapore I was very disappointed with Business class. My husband and daughter were in First Class. The service was below average to say the least - more training required from check in to on board - (in Sydney the staff on the ground went above and beyond) In Singapore it was very fake and contained no sincerity. The lounge itself was also ordinary compared to others, no Amenity kits or PJs in business class - even Virgin Australia has that! I was so excited to be travelling Singapore again given past experiences but now Im not sure I will want to fly them again."
Pros: "Service was good, but then that's expected."
Cons: "Leg room was bad... The foot rest attached to the seat in front of me kept lowering itself on its own."
Pros: "1. Clean. 2. Punctual. 3. Coke Zero."
Pros: "Good crew, but working with some tired, old equipment."
Cons: "The padding in my seat seemed to be a bit thin and became progressively more uncomfortable as the flight progressed. The in-flight entertainment systems are really showing some wear & tear. The screen was blurry, the letters on the control buttons had work off and the sound quality was terrible."
Pros: "I really enjoyed the food as always and overall, I felt very comfortable"
Cons: "I enjoyed my experience overall."
Cons: "It was the shortest flight of my itinerary. My last flight home. We sat on the plane for nearly 45 minutes before take off and it was late getting home. Totally ridiculous. Every flight in and out of Eugene is ridiculous like that"
Pros: "The food in Premium Economy was good and there are plenty of movies to choose from. The staff were lovely."
Cons: "I had paid for Premium Economy and was seated in Row 30. The passengers were boarded up to row 28, then from to back of the plane forward then I was boarded with the last remaining passengers. That was not what I feel should have happened. I did not like the footrest on the seats."
Pros: "The economy seats are pretty comfy considering so many other airlines, however it does make it a bit difficult to eat with a knife and fork at meal times. But the idea of a recliner seat is great! Decent in-flight entertainment."
Cons: "Maybe a little more space to be able to eat a little comfortably would help. But I can understand that it's an infrastructural change that might not be possible."
Pros: "The crew was fantastic. They were incredibly polite and accommodating. This was my first time flying for more than three hours (15 hours from Houston to Auckland) and it really could not have gone much better."
Cons: "Always need a little more legroom in economy but it's a small sacrifice for getting an affordable flight."
Pros: "Great crew, great food, spacious and nice. Great experience overall."
Pros: "The entertainment was excellent and so was the food."
Pros: "The service was fantastic"
Cons: "The plane was very cold inside they need keep the cabin warner"
Pros: "They took care of you. Meals were good. Excellent airline"
Pros: "Great pitch"
Cons: "All good: 777:300"
Pros: "Very friendly and helpful staff"
Pros: "Best airline meal I have ever had in. 50 years of flying."
Cons: "The seating configuration in business class"
Pros: "Very friendly flight attendants"
Pros: "Everything. Best service and great seat room."
Pros: "Nice flight"
Cons: "That they left my luggage, 1 piece off entire flight! A brightly patterned piece! In 50 years of flying!!! Has NEVER happened! Had to spend the 1st several hours running around looking for underwear and jacket! Not a great start to vacation! And $100 nzd doesn't buy much!"
Cons: "For the $s paid for this flight the crew could be a little bit friendlier and having a smile on their face."
Pros: "777 with really comfortable economy class seating, excellent selection of on-board entertainment, convenient A/C power at each seat and very friendly cabin crew made the trip a pleasure."
Cons: "No in-flight wi-fi at any price. I took it for granted they'd have it, probably should have checked first and downloaded what I needed ahead of time."
Cons: "it was very cold"
Pros: "My Dreamliner my seatmate the CREW! Flight attendant even made balloon for a little girl in shape of a dog!"
Cons: "Loved everything"
Pros: "Inflight magazine was just the right length for the flight time"
Cons: "Cookie was stale and coffee was nothing special... but that’s typical of all airlines"
Pros: "Left on time and arrived on time"
Cons: "ATR seats uncomfortable No food"
Cons: "More leg space should be given to who have height to6”1’ or so."
Pros: "Crew was very nice and friendly Plane was clean Entertainment was good"
Cons: "Vegan breakfast was a bit odd (more of a dinner than a breakfast). Temperature was a bit on the cold side (I had a sweater, vest, jacket, and the blanket and was still cold)."
Pros: "Fantastic selection of entertainment, friendly crew, and tasty food. I’ve enjoyed flying with Air New Zealand!"
Cons: "The lumbar support in the seats is quite inadequate."
Pros: "Very friendly and helpful flight attendants"
Pros: "Will never book though BYOJet again."
Pros: "friendly staff, ease of boarding"
Pros: "The usual "shuttle" flight between chc and akl."
Pros: "Comfy seats, the flight was basically empty so I got my own row. Very nice flight attendants. Pilot kept us updated on timing and storm movement."
Cons: "Flight was delayed twice, seat hadn’t been swept for garbage from the previous flight (wrappers and used tissues in the seat pocket)."
Pros: "The fact that every possible thing was tajen 8nto account to connect us from our late arrival intetnational flight. Great team"
Pros: "The pilot would tell us as we were flying over different mountains, regions etc, and the flight was not at all crowded, and there is so much more seat space than on any domestic American flight I’ve ever flown!"
Cons: "They charged 60NZD for one small checked bag! And then I misunderstood the policy on lithium batteries and switched my power banks from carry-on to checked bag and they confiscated them. So there goes that."
Pros: "Great selection of entertainment Good ground staff at Auckland check in Hospitable cabin crew Food was palatable"
Cons: "Although I had mistakenly arrived many hours early for my flight and traveled with the airline back and forth across the Pacific, ANZ personnel would not admit me to their lounge to wait in relative comfort."
Pros: "The staff was nice."
Cons: "No room, It was painful for someone with nerve damage and severe arthritis to even get to a seat."
Pros: "Wasn't too cold. Entertainment was good, needed more newer show/ movie options,"
Cons: "The touch screen wasn't working and was very slow, seats weren't comfy, felt like we were all squished together."
Cons: "Unclear check in counter"
Pros: "I like SkyCouch."
Cons: "Long distance from arrival gate to departure gate"
Pros: "Purchased an exit row aisle seat - all the leg room I could ask for. Close to toilets - no odor issues. Good meals. Staff basically courteous (though not unfailingly - occasionally a tad blunt and titchy - a common experience for me on Air NZ)."
Cons: "Air NZ website states exit row seating purchase comes with priority boarding. When I asked about this at the gate counter I was told I would be seated by row number. Seems like this is a common issue with Air NZ - see e.g., skytrax website reviews. The website advertising is inaccurate if not false."
Pros: "Seats, blankets, entertainment system and service was solid. Food was also good, not great, but included in fair which is nice. Cabin Crew were a delight."
Cons: "I needed to receive a boarding pass in person, could not receive a digital one before arriving at LAX."
Pros: "I was on flight nz10 from Auckland to hawaii 3/28th. Loved the crew, they got us on board quickly and we would have taken off on time but had to wait for 2 people showing up late. Anyway, it was a redeye so people slept for most of it and I watched movies and drank wine. The airplane was clean and bathroom were as well. It was a full flight so a little cramped."
Pros: "Staff did a great job"
Cons: "The plan was very small feeling for a 777. Much more cramped than any Cathay Pacific or United flight I frequently take."
Pros: "Low initial ticket price"
Cons: "Extra charge to get to sit next to my wife, which I was subsequently told I didn't have to pay because if my frequent flyer status (star alliance gold), but no, so sorry, no refund of that extra fee possible. Cheap!"
Pros: "Very Innovative. Love the Premium Economy seats. And unlike many other airlines that do Premium Economy the food is not just economy food. It is far better and as good as anything you get in Business."
Pros: "Food Entertainment Charging port and powerpoint Service"
Cons: "Seats were ok but not great"
Pros: "Loved the landing lollies :) I was in a comfortable seat for a 3.5hr flight, and the entertainment system was on par with Qantas. I've long been a staunch Qantas traveller but will remain open to air NZ when travelling to NZ in future."
Pros: "Handsome, kind and efficient crew. Good amount of space in and around my seat. I was not cramped, although I was in the economy section. The plane interior was indeed nice. Power outlets (both USB and 110V DC) in my seat (I assume then, every seat had that). I fly few times a year between the West Coast and Europe and my overall flight experience on this flight I think was the best one I've seen in years. Food, quality and selection was good. Nice wines in economy. Sufficient number of clean, sufficiently roomy and well stocked toilets. The fare rate I was able to get was outstanding and contributed to the overall satisfaction. Even my neighbor, in the seat next to me was very polite, quiet and pleasure to travel with (though here New Zealand Air perhaps had less of an influence)."
Pros: "I liked the video console. Loved the wine. Everything was great."
Cons: "Wish all seats in economy could have a footrest. Sleeping on a long flight is very uncomfortable without one."
Pros: "the movie selection"
Cons: "Koru club boards too late. If you're in rows 10 back then all the luggage space is taken."
Pros: "The crew was exceptional. They took care of the customers with passion and energy. The Q suites are comfortable and one of the best seats out there."
Cons: "Having to wear The face vizor is silly"
Cons: "My flight got canceled but nobody responded from flyus.com"
Pros: "The crew was fantastic, the plane felt nicer than most other airlines, and the meals were great, even in coach"
Pros: "All great experience!!!"
Pros: "Crew very hospitable and friendly."
Cons: "Food was mediocre quality."
Cons: "Check-in for ticket took 2 hours!"
Pros: "Luxury, comfort and hospitality"
Cons: "Food was just not that great. Too many peppers in everything!"
Cons: "Headphones- only one channel."
Pros: "I got a very good seat."
Cons: "Qatar in Belgrade didn't tell me about alchocol bottle I bought in the Duty Free and that i could not go with it all the way to melbourne even bag was sealed and receipt was visible. I lost $ buying, because custom in Doha had to take bottle. Its not right. Qatar custom could see in Belgrade and didn't tell me and the same in the Duty Free shop."
Cons: "Boarding process, in-flight entertainment (movie selection not good), and no wifi in flight :("
Pros: "The crew was amazing:)"
Cons: "The availability to have vegan meals...."
Cons: "Quatar is the best"
Cons: "Cancellation of the flight could have done before boarding."
Pros: "Awesome leg room in economy. Helpful staff."
Cons: "Main courses weren’t all the great."
Pros: "Attentive crew. Good selection of meals excellent wines"
Pros: "The crew were very friendly"
Cons: "The boarding was delayed"
Pros: "the staff were friendly and accomplished good travel nothing was too much for them."
Cons: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."
Pros: "Food was excellent. Service was excellent."
Cons: "Entertainment was limited."
Pros: "had a whole row to myself and the food was very good"
Cons: "Too many security screenings including the airline’s itself.!!!"
Pros: "Good movies, comfortable seats"
Cons: "Staff was not attentive. When requested for a drink with meal, the hostess promised to bring it later but never did."
Pros: "If you upgrade...it’s pricey but man doesn’t it look nice. Their regular seats are great. Get an emergency seat. Food isn’t kosher and tastes good. Never one complaint with these guys!"
Cons: "If I had to pick one thing...it’s that their free WiFi is only on select planes...not all. Sorry nothing else to dislike."
Cons: "I didn't like that I had to get off the plane and then put back on the plane. That was not noted when buying the ticket. That is important information."
Cons: "We had booked the flight together and they ended up putting us in different rows and couldn’t fix that. We travelled 14 hours apart :("
Pros: "The Qatar crew was great and the entertainment was on point."
Cons: "That my departure times were 1 to 2 hours earlier than what was on my electronic ticket, if I hadn't checked on the airport website, I would've missed all my flights!!"
Cons: "Nothing disposable about the airline but booling process gave me a headace"
Pros: "the attendants were always on top of things. One of best overall flights ever."
Pros: "Loved the food and entertainment."
Cons: "Not enough leg room and space between the chair in front."
Pros: "The flight got delayed for 4.5 hours. We didnt receive any call, sms or email informing us about the delay. We went to the airport for checkin only to discover that it was delayed! No justification or any reason were given to us. We are travelling with a baby. We had to get a taxi to return to our home and return back to the airport after 4.5 hours. Called qatar airways and send them a xomplaint email. No one cared to answer. The worst flight ever. Will never go with qatar airways anymore"
Cons: "Delayed for 4.5 hours. Extremely bad customer service"
Pros: "Food OK"
Cons: "Massive delay over 15 hours! I was shocked. Once arrived, also luggage was delayed ADDITIONAL 7 hours"
Pros: "I had high hopes flying Qatar Airways for the first time but I suppose they are bound to have the same uncomfortable planes as everyone else now."
Cons: "I was annoyed that I could not put my carry on items in the bin above my seat. I was in front of the bulkhead so there was no other place to store my items except the overhead bin and the flight attendant took the space in my bin for some baby items she thought she might need for another passenger. I had to store my personal items away from my seat."
Pros: "I liked everything from A to Z! the aircraft was spacious and new. The staff were very friendly and cooperative and attentive. the seat was comfortable and entertainment system was great!"
Pros: "They make you feel like a person"
Cons: "The flight+all Qater air Way services was canceled but I didn't receive any message or update from kayak. So stressful and bad expiarence."
Pros: "Great on board bar"
Cons: "I planned a wonderful vacation for my birthday only to face a horrible experience. Not only was the flight uncomfortable, but my television did not work. There was a huge box underneath the seat in front of me which prevented me from stretching my legs outward. The television was on but the screen itself wasn't operating. I reached for the remote located in the armrest only to find the entire piece missing. Only the base was there. I asked the flight attendents three times if I can move to an empty seat and they said "give me a moment". The moment never came. I really expected more from this airline."
Cons: "Front row with a toddler meant that we couldn't lift the armrests up and get her to lay down. She had to lie on the floor, but when we hit some turbulence, we had to wake her and sit her back up with us. The second part of the leg was much better as we were on a normal row seat"
Pros: "-Cleanliness -on time arrival"
Cons: "-Cramped seats I have flown long haul to Melbourne on Cathay and Emirates and Qatar airways economy seats were excruciating to sit in."
Pros: "Not crowded plane. Some fantastic flight attendants. Very helpful and dedicated to make customers happy and help us enjoy the flight"
Cons: "Not very comfortable seating. A couple of not so friendly flight attendants. Crew on the ground in Doha not very attentive or cooperative"
Pros: "Everything was excellent as I have come to expect. The business class seat was not one of those new diagonal ones, but made a full width flat bed, so I could sleep for a few hours. Food and service excellent."
Cons: "In their Business Class they only had two shower room and they wait was 7 hours! I now totally dont trust Kayak and it's ratings. Qatar Airways sucks!"
Pros: "view above"
Cons: "A gent was VERY tall. I couldn't put my seat back at all. The kicking was so bad I changed my seat."
Cons: "Not being on time from Doha to chicago, it was an hour late departure."
Pros: "Great crews, excellent airplanes, wonderful in transit experince."
Cons: "In flight coach meals were average."
Pros: "The airline did not give me 2 seats next to each other like I had booked more than 6 months prior to the trip. They refused to give my friend and I the 2 seats I had iriginally paid for and booked so we were stuck in the very last row of the entire plane with no reclining seats and terrible service for over 13 hours . Completely awful and really disappointing"
Cons: "The seats are terrible."
Airlines flying from Washington Reagan-National to Australia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Washington Reagan-National to Australia
Masks required on board, masks provided on flights from Washington Reagan-National to Australia
Social distancing seating
Middle seats unavailable to book on flights from Washington Reagan-National to Australia
Testing for antibodies, testing for symptoms for flights from Washington Reagan-National to Australia
Waiving of change fees. Search flexible flights from Washington Reagan-National to Australia