Find cheap flights from Reagan Washington National Airport to Caribbean Islands

"Beatifull"

"Amazing"

"I love the internet, but I don’t like the kids behavior, yelling and be disrespectful to others passengers"

"To bad"

Cons: "Boarding at a tourist location is tough but cabin space is prestigious nowadays. Passengers need to be given clear guidance for carry-on baggage since it delays the onboarding process."

Cons: "Los precios!"

"I like the entertainment"

Pros: "Wayne at the DCA Airport was gracious and amazing."
Cons: "The planes still aren’t clean. Pretty sure something was growing on the seat in front of me."

Cons: "Extremely disappointed about flight 1379 scheduled to depart at 0658, 18 Jun 21. Flight departure was moved to 10:30 AM and later to 12:30 PM without giving any reason for the delay to the hundreds of passengers that arrived at the airport between 4:30 AM to 5:30 AM to meet the airlines requirements. Poor performance by Jet blue. Lost of time and money for me. Thumps down. Blue is my favorite color, live up to it."

Pros: "Seat was comfortable, entertainment was excellent, the inflight crew was goo"
Cons: "Food was terrible, there were no options. Tha airport crew was horrible, I was more than an hour in the line, what could perceive is that there is not enough personnel, also what I consider disrespectful is that although people for Puerto Rico flight was standing on the line on time, they were trying to cope with their delay on other flights, and they had all the line waiting until they finished with the other flights. THAT was absolutely disrespectful of others time, I was there carrying my carry on baggage. Abdul rely HORRIBLE. When they finally called me there was no education to say even Hello, she only spoke to me to say I had to pay for one bag, and the overweight price, I tried to explain I purchased a different fare, but she didn’t care she just kept repeating the same. Ground crew was horrible and the complete procedure is horrible, I’ve never had such experience with JetBlue. To improve you should start putting kiosks, and mobile check-in URGENTLY please"

Pros: "Good entertainment options, the flight tracking and personal screen great. There was good space between passengers and mask wearing was enforced."
Cons: "Hand out wipes to self clean arm rests and tray tables."

Cons: "Crew at the gate separated my parents from my grandmother which entered in a wheelchair. Told them they had to wait and couldn’t enter with her"

Cons: "In my trip from SJU to MCO before the boarding a crew member give us a package with disinfectant tissues and hand sanitizer in order to clean our space. In the flight from MCO to SJU don't do that."

Cons: "Social distance . They sell a 90 % of capacity."

Pros: "given the current situation here and around the world, the crew is doing their best which is very good."
Cons: "sanitizer at the waiting area before boarding, maintain the social distancing when board and existing, insist that it must be followed, disembark row after row"

Pros: "My flight was full of funny kids so I enjoy my flight a lot and the flight attendant was great too"
Cons: "Snacks we need more snacks"

Pros: "Only a 2hour flight"
Cons: "A working entertainment system."

Cons: "COVID19 is over."

Cons: "Food"

Pros: "Staff good"
Cons: "N/a"

Cons: "Genial"

Cons: "On time and very comfortable"

Pros: "That I finally made it home after long hours waiting at the airport"
Cons: "No more delays."

Cons: "huge delay....7+ hr delay for a 2 hr flight..there were other jetblue flights scheduled on the same route that went ahead of us"

Cons: "More Lego room"

Pros: "Everything"
Cons: "Nothing else"

Pros: "The flight was shorter than expected"
Cons: "It would have been better avoiding a delay but the crew arriving in time to the plane and another 20 min delay in the plane after leaving the gate"

Pros: "Nothing! The flight was delayed until 10:34pm and still we did not board the plane at that time. Then when we finally board the plane a crew member Dan told me my luggage was to big which it was not, and when we landed in Puerto Rico I had to wait so long to get my luggage from the carousel."

Pros: "Boarding was quick and crew was helpful."
Cons: "Just nothing extraordinary to note."

Pros: "Everything ran smooth I got my information on time and was a head of schedule and JetBlue made sure they kept me updated at all times."

Pros: "Not applicable since flight changed to direct flight to FLL"

Pros: "Snacks had a good variety. Bathrooms were clean and not stinky. Good leg room."
Cons: "Screen wasn't working well when the flight took off. Mid-way though the flight it turned off. Later, the music stations stopped working too. Seat had trouble staying in the upright position."

Cons: "The flight was delayed 6hrs 30 mins and changed departure gate twice. At no point was there a gate change announcement overhead (there were gate change announcements made for flights to Bermuda, Boston and San Francisco). During the boarding process many people stood and went in before their group was called, one agent noticed it and told the agent checking the boarding passes “all of these people are group A?” To which the other agent replied: “no, but I can’t do anything about it”. If there are group assignments, they need to honor that, as some people pay to board earlier."

Cons: "They are advertising free movies and is not true, because once you're settled to watch the movie there is no headphones and If you want one they sell it, is not free."

Pros: "They were super attentive !"

Pros: "My flight was a little over an hour so it was quick, but the crew was great. We got complementary drinks and snacks despite the short journey. The plane had TVs on the seatbacks for those who like the entertainment!"
Cons: "My only complaint is the flight delay, caused by a malfunctioning AC, but that’s not the airline’s fault. The pilot got us there only 20 minutes later than scheduled despite being delayed by more than 30 minutes."

Pros: "Nothing"
Cons: "I came to the airport 11:30am asked to rebook for earlier flight which wasn’t possible unless 75$ charged. I decided to wait till 4:16pm departure that ended being 3:50 am the next day. Meanwhile it took several hours to receive water and pretzels, pizza finally came after 9 hr wait(which gave me heartburn). Ground crew disorganized feeding us excuses of weather (wx) which initially was a landing gear problem for first 1.5 hr delay then again WX and ATC not assigning a route(while other airlines departing no problem) then crew timed out then no plane & again waiting for crew...Seriously? What a management!!! Reading comments below this keeps repeating however this was about 13 hours delay. This company should quit!"

Pros: "Boarding was easy and fast; the planes were almost *exactly* on time both for departures and arrivals! Staff was friendly. I have absolutely no complaints!"
Cons: "Can't think of anything. :)"

Pros: "The flight was smooth and the crew was very friendly."
Cons: "Movie selection was very slim and could not get my seat to recline."

Pros: "Very comfortable. Zero turbulence. Great crew."
Cons: "The lack of food options, but that is on every airline."

Cons: "We has a very smooth flight! We didn't experience any problems. tjis was my first JetBlue flight."

Pros: "The flight was delayed due to some maintenance issues. Staff were friendly calm and helpful to the extent they could be with something out of their control. The company rerouted a different plane to take us since ours was going to be so late, turning a 2 1/2 hr delay into just a 1 hr delay. Boarding was super efficient, in flight service excellent. They comped us our headphones because of the delay, a nice touch. This is my 3rd great customer service experience with JB in as many months (the other 2 involved waiving charges to change flights, once gor me when I was suddenly ill, and for my cousin, when a changed circumstance made her need to travel on a different day, alone with 4 kids). Between Kayak and JetBlue app I got very frequent updates on flight status, but gate staff also were there and informed us in person."

Pros: "There was no entertainment on my leg from DC to SJU nor from SJU to STX. No power outlets for charging phone either"
Cons: "No entertainment nor power outlets"

Cons: "I had a great flight! No complaints! I didn’t use I flight entertainment, so I can’t recommend either way. The food was good, but I did purchase it. Hence the 4 stars."

Pros: "The confort"
Cons: "Everything was perfect"

Pros: "Quick and efficient: boarding, service, connections = as good as it gets for the money."

Pros: "Flight was on time."
Cons: "Sound for entertainment system in a lot of Jetblue flights as in this one works poorly. Paying for luggage is annoying."

Pros: "On time boarding and departures. Terminal A at SJU aid very clean and modern looking."
Cons: "Same snacks, but unlimited. Satellite TV and WiFi is not available overseas. Really? That defeats the purpose of satellite, meaning it comes from space."

Pros: "Crew"
Cons: "My husband & I were in Row 5 & in last boarding group. When we got to our seats, all of the overhead bins were filled all the way back to Row 8. So, we put our suitcases up there. When we landed, we had to wait for everyone to get off the plane to be able to go back to those bins. And someone had already exited the plane with my husband’s suitcase. Their suitcase was left. We spent an hour with Suitcase Services, but could not find out who took my husband’s suitcase. (No ID inside theirs) I recommend that you board lower numbered rows first so that people in the back rows don’t take the front bins!"

"very good"

"Felt safe. No bathroom lines since many toilets are located throughout the plane. Passengers did great at following the rules."

Pros: "The crew was amazing."
Cons: "Nothing"

Cons: "Snacks need some variety"

Pros: "Quick and painless, and so appreciate Delta’s respect for social distancing while other flagship carriers have returned to booking full flights"

Cons: "Great flight all around."

Pros: "The crew was not overly friendly"

Pros: "Crew was exceptionally nice. Live DISH TV unexpected and appreciated."

Cons: "Flight was freezing. Crew was overly concerned about my tree nut allergy. Been flying for 40+ years and this was the first time any one has asked...appreciate it but they went overboard"

Cons: "Great"

Pros: "Movies"
Cons: "Comfort. Jetblue offers betwee seats ne apacing betqeen rows"

Pros: "Good on time flight"

Cons: "Not having a delayed flight."

Pros: "Nice service"

Pros: "Love it"

Pros: "The crew rocked!!!! Professional and fun. We enjoyed the music."
Cons: "WiFi didn’t work well. Still great flight."

Pros: "Crew was awesome. Very friendly."
Cons: "I’m 6 foot tall and I found my seat space feeling crowded. I found myself wishing for just 2 more inches of legroom. It feels that airplanes are being built for quantity of passengers, not quality of flight."

Pros: "extra legroom of comfort plus zone"
Cons: "Bordung process runs smoother now that the order is made clear ahead of time. In jfk they did not have the columns marked “comfort” “priority? “Main 3”, etc, like they had at Reagan arpoirt in DC"

Pros: "I like being able to charge my devices"
Cons: "Better movies"

Cons: "Stop being LATE!!!!"

Pros: "Crew was very kind and entertainment was good when available"
Cons: "WiFi in all flights"

Cons: "The ticketing counter gave very bad guidance for when I arrived, thus refusing to allow me to check my bag. And insisting that I had to cancel my skymiles ticket and purchasing a new ticket. Show up at least 2 hours before at DCA for intl flights, employee incompetence could cost you $$$$"

Pros: "jFk To DCA crew is fine and helpful."
Cons: "Crew and flight from DCA to JFK was terrible. We left over 30 minutes later with no explanation as to what was taking so long. There was no info given to passengers in regards to what gate or terminal you’re landing and in- was only given 20min to get to gate c Terminal 2 from gate b terminal 4.0"

Cons: "Better ? Impossible!"

Pros: "Baggage came quickly. Flight was on time."

Cons: "I was flying standby. I checked the list on line and my name was number 5. I get to the gate and there’s just a handful of customers. The agent said there was enough seats for the standbys I wait and wait for my name to be called but no luck. My name wasn’t cleared yet. Finally I was the next to last one to get a seat. The gate agent who didn’t ask for my name tells me I was all the down at the bottom of the list. While I am glad that I got on I wish I knew what method is use to get your name on the stand by list?"

Pros: "Boardin process was Ok"
Cons: "Due to several issues we were delayed in 3,5 hours"

Pros: "The counter assistant change my seats and my wife and me seat together"
Cons: "Hot cabin"

Pros: "Meal was provided at no additional charge. Pilots were informative on weather conditions. Good crew service."

Pros: "The service was excellent from boarding to inflight operations everyone seemed happy and made a honest attempt to be helpful and create an enjoyable experience for me and my Travel Partner."
Cons: "Plane was late coming in and my departure time was 30 minutes off schedule."

Pros: "very friendly crew"

Cons: "Delayed flight"

Pros: "Everything escept the seat that was too small. I also had problems with the entertainment when trying to see movies."
Cons: "Seats too small ant could not watch Movies beacause the screen was defective."

Cons: "Flight was delayed over 1hr."

Pros: "The in-flight movie was very much appreciated."

Cons: "No wifi, no leg room"

Pros: "everything is fine except th nickel and dime."
Cons: "Why do airlines charge you an arm and a leg to fly then force to 1. Check a bag, or 2. Get a drink, or 3. Get a seat in an exit row or worst of all now 4. WIFI IS NOW A STANDARD ON PLANES BUT PASSENGERS MUST PAY?!?!"

Pros: "Very grateful they moved me to an earlier flight when mine was delayed due to weather. Impressed with entertainment options."

Pros: "Giid free sandwixh. Very good entertainment system. Good seats."

Pros: "Well, the seats and the lavatories are smaller than ever. And I am quite petite."

Pros: "Movie selection and cable channels"
Cons: "My connection was abruptly changed, it took a long time to straighten out, but they eventually did."

Pros: "Late delay notification"
Cons: "Called the airline directly to verify the status of flight within 24hrs and everything was on schedule according to them. Even tho the airport at San Juan have not night arrivals due to the effects of Hurricane Maria, and on previous days the same flight had been moved to a morning schedule for that reason. I was notified of the delay within hours of departure of the connecting flight."

Pros: "Happily, the flight was completely non-eventful."
Cons: "The food and snack choices are quite limited."

Pros: "Excellent service, God flight"

Pros: "NONE"
Cons: "The service was terrible. Also a ripped off base on I was expecting to be treated as if I was on Virgin nothing compares to it . Delta plane making a loud noise we can even heard anything when pilot does announcement. I want my money back or I should be reinbuise some how."

Pros: "Great service very courteous crew. Smooth takeoff and landing."
Cons: "Nothing"

Cons: "Never announced we were over 10Kfeet and could turn on electronic equipment, attendant seemed cross when her question "pretzels or coockie?" was answered "yes.""

Pros: "Comfortable flight, plenty of leg room and I live the individual chargers at each chair."
Cons: "When I pay more for a direct flight, I expect my flight to be non stop. Delta changed my flight and added a layover but I didn't receive any recompense from the airline. Seems very odd."

Pros: "Good experience overall. Pleasant staff. Movie features were wonderful and helped pass the time."

Pros: "The service. The plane (seemed like an international plane). Food options. The service and the service. There was a problem getting on, they allowed premium members to board but when I got to the plane, I was scolded by the cleaning crew lady (maybe the Mgr) that they were not ready and that she had informed 'them' of that and that no one is allowed to board while they are cleaning."

"Great flight"

"Flight was delayed"

"It was quick, plane was loaded and the service on board was ok"

"Those corn kernel snacks were too hard for my dentures"

Pros: "I didn’t like the crew on board .. everyone else was good, there was a flight attendant on my flight very rude, I asked if it was possible to get an additional snack, and she looked at me, she told me something that I didn’t understand , she placed an extra snack on my tray.. then she picked it up and took it away from me … that was extremely rude .. I am a 71 years old woman and I was never treated the way the attendant treated me"
Cons: "You need to provide a better customer service to your passengers, you need to train them and evaluate them to treat passengers with respect, if they have a job it is because we people use your airline not the other way around"

Cons: "WiFi wasn’t working"

Pros: "Uneventful flight. Departed on time. Arrived ahead of schedule (good thing). Excellent crew from nose to tail."
Cons: "PA system at gate was awful. Instructions were inaudible."

Pros: "crew was great and moved me further up in the plane to make a tight connection"
Cons: "food"

Pros: "Everything about my trip was exceptional!"

Pros: "Very clean and plane was not crowded!"
Cons: "Food and beverage service, but we completely understand with COVID 19"

Pros: "Good seats and very clear"

Pros: "Nothing,really other than the fact that it Got us home."
Cons: "At least offer water. There was no service whatsoever"

Pros: "Flight and plan where great."
Cons: "Stewardess was very rude and un please y with all customers. Didn’t feel like she wanted to be on the flight. Her attitude was the main problem."

Pros: "Everyone was well behaved."

Cons: "Great flight"

Pros: "comfortable first class seat"
Cons: "There was no wifi. No entertainment, no ability to work."

Pros: "Crew was awesome, friendly, tentative, and welcoming."
Cons: "Screaming kid in the background, wouldn't stop the entire flight."

Pros: "Pilots and crew are still great- all negative comments have to do with corporate policy."
Cons: "Not able to social distance at all. We had to board a bus to get to the plane and we sat there for 20 minutes breathing in exhaust while we were packed in like sardines rather than the bus going back and fourth with smaller groups. The plane was tiny, so again- no way to distance at all. Seats at the front were left unoccupied rather than allowing others to move to them for social distancing."

Cons: "Seats are thick but zero lumbar. Back too short at shoulders and I'm only 5'8""

Cons: "There were too many people on the flight. The middle seat was occupied."

Pros: "2 and 2 seats, all occupied, no distancing."
Cons: "Better seating, boarding from the tail to decrease contact"

Pros: "Boarding process was easy and flight was smooth."

Pros: "Crew was great seats like always aren’t comfy"
Cons: "Better seats"

Pros: "Flight diverted. Poor communication"
Cons: "Realistically explain options of what may happen due to weather issues"

Pros: "The crew was very polite and helpful as the flight attendant was still new."
Cons: "It was FREEZING on the plane."

Cons: "Truth is they practice in like cattle. I ended up sitting next to a ginormous woman. It was a very uncomfortable flight from DC to Charleston. Come on American you're better than that quit using such small planes!"

Cons: "Everything AA did nothing right."

Pros: "The was plenty of leg room."
Cons: "One flight attendant was pretty unfriendly."

Pros: "Was not long enough"

Cons: "We were delayed at the gate after getting on the plane. While the crew was communicative it would have been better if we were alerted before boarding"

Pros: "Good crew, good service, good captain."
Cons: "If I did not have to check my carry-on to baggage claim. The flight was delayed and landed late (high winds)"

Pros: "One of our fellow passengers was willing to change seats so my wife and I could sit together."
Cons: "I'm not a fan of American's Basic Economy, where they nickel-and-dime for every little thing. Choosing seats while checking in online does not cost the airline any more than assigning them, so charging for the privilege of choosing your seat is simply a money grab."

Pros: "Short flight"
Cons: "Negative leg room. If the seat next to me had not been vacant, my legs would have lost circulation."

Pros: "Efforts to get us to Philadelphia"
Cons: "Got to Philly - no one there - rushed 2 concourses and plane still there with daughter on-board. They gave away our seats, told us we would not get on, would not get our baggage and would not get put up in a hotel. Because of the NBA draft - had to travel 60 miles to New Jersey for a hotel. Lost a day, lost 2 tours, endured additional hotel costs...and the attendant made it clear she was on overtime and we just needed to move on. American Airlines is too big and consolidation of airlines has not been good for the public."

Pros: "Pleasant service ; courteous team"
Cons: "Flight delayed"

Pros: "DCA based AA gate agents were awesome. We were booked on a flight that was delayed, turned out there was a flight about to depart (it had been delayed 2.5hrs due to weather), but was departing prior to our reg scheduled flight so they put us on standby. No doubt the crew was also columbus based and eager to get home...as they did. Couldn’t be more pleased to get home"

Pros: "Boarding was efficient"
Cons: "There was NO ROOM for my legs when the man in front of me reclined his seat. I could not work on my laptop because it was such a ridiculously tight fit. I am 5'9" tall, and i have never been so cramped on an airplane."

Pros: "The flight attendant was fantastic. Very friendly, very helpful, checking on all the passengers. He even loaned his phone charger to one passenger. It was a full flight and he was working hard, but had a smile on his face the entire time. Give him a raise!"
Cons: "the airplane was absolutely freezing. It was so cold, you could actually see the air blowing (like in winter). There's no need for that. Somehow European airlines manage not to freeze out all their passengers. It was less than a two hour flight but felt like an eternity because it was so uncomfortable. Seat size - this is absolutely the smallest it can/should go. I am pretty skinny, but even I'm running out of room and the seat backs could be made a bit more comfortable. Not only is there almost no recline, but the way they are constructed - they actually push my head forward - not made for short people."

Pros: "I think for the most part you have some of the best customer service but your snacks are awful compared to other airlines."

Pros: "Little"
Cons: "Mechanical issues, late late late, bad communication, no apologies or compensation for huge waste of time."

Pros: "I love the fact I've flown with American Airlines 4 times over the last month and have not had any issues, delays or even an unfriendly face no matter the time or airport!"

Cons: "Late late cancelled chaos in reassignment late late One agent threw up hands said I'm done and left with long line of passengers not yet reassigned Person behind me asked why didn't we take Delta?"

Pros: "Food, OK legroom, complimentary wine & beer on a US carrier"
Cons: "Barely functioning ancient touchscreen system"

Cons: "They had no record of this portion of my trip, after a few people checked they found the Chicago to Ammon part so they added me onto a flight from Washington to Chicago. All should of went well from there but they sent me to the wrong gate. Luckily I just made it to the correct gate for boarding. Upon arriving at Chicago there was no one available to provide information on how to get to Royal Jordanian gates. Also on my AA portion of my flight coming into The U S in New York the flight was cancelled and I was told the next flight Available was next day (18hr delay) at the other NY airport. I had to have someone drive from D.C. (My destination) to pick me up"

Pros: "The plane has improved greatly with their comfort and leg space"
Cons: "With checking my luggage my bag fee was waived a total of seven times this trip because I'm a military wife to see my husband overseas who is serving a year in Saudi Arabi except this past time on October 2nd at DCA airport. Spoke with the Supervisor Ralph who stated it was against policy. How stringent is this policy if it was waived seven times previously? Policy needs to be reviewed with entire staff. I will no longer use American Airlines because their military convenience and policies no longer seem to favor the military. My husband also after speaking with him will also no longer use your airline including all his members he overseas when they return after their year tour."

Cons: "I thought I was booking an Alaska Airlines flight. I booked on Alaska Airlines website. I picked seats. I missed the part in the email I received later saying I didn't have seats. I never received a check in notification email. It took forever to check in at the airport because the the kiosk took a while to pull up my reservation after asking for additional information. I got stuck with middle seats on 5 hour plus flights when I had actually checked to confirm I could still select a window seat before I booked and did indeed select window seats when I booked."

Pros: "I was in first class, so the legroom and seat comfort is good. The seats were removed with leather and headrest was movable."
Cons: "The gate agent didn't enforce the carry-on policies. Large roller bags were turned sideways in the overhead bins. Flight attendants were not friendly. Why pay profit sharing to employees if they still are treating people badly. Overall it was an ok flight, I wouldn't go out of my way to fly them, just if they are the cheapest, because their attitude towards paying customers is horrible. I wish I could return the favor to them one day, I bet they wouldn't like it very much."

Pros: "Was about an average flight for domestic travel."
Cons: "Leg room on flight wasn't the greatest and seat recline also slides the bottom of the seat forward."

Cons: "The flight attendant chastised my husband loudly when doing a pre check before take off. She reached over and yanked his charger our of the socket and stood over him and reprimanded him for not being on airplane mode. The passengers in front were turning around while the passengers behind were laughing. It was excessive and inappropriate. The passengers behind him had tray tables down and video games out and when she addressed them it was in a respectful manner, but when addressing my husband, it was disrespectful and unprofessional. Seemed to be discrimination as she did not treat any other passengers like this. I wish I would have captured this on video to share with American Airlines as I do not think they would condone her behavior. Her name was Marlene and she needs additional training regarding customer service."

Pros: "Crew was ok, did their best considering the circumstances, but even they were getting aggravated and were short with the passengers near the end."
Cons: "The Washington airport is horrible. The gate we left from was not a gate but a series of doors that buses came to. This wouldn't be so bad if they were able to handle it in an orderly way, but the airport showed complete incompetence in organizing anything and there were people everywhere trying to find the right door which kept changing on them, and the times kept changing...it was a mess. Then, when we finally got on the plane and were about to take off, the air traffic control tower called and said that their flight path was incorrect and to not take off...but didn't give them a new flight path for nearly two hours as we sat on the runway. Nationalize the airports in DC, fire the whole lot and start fresh, I'd say."

Cons: "The Boeing 737-800 did NOT have enough leg room for me. My first flight to Houston was very uncomfortable, even with an aisle seat. If I can, I will avoid this plane when booking future flights."

Pros: "Crew was great. Flights were smooth. Good beverages and snacks."
Cons: "The seats have no leg space."

Pros: "Easy finding deals"
Cons: "Better interface"

Pros: "The crew was nice once we got going - after 1.5 hr delay, not due to weather. The delay was per United's Capacity restrictions on a smaller plane: a 737. They kept giving offers to fly tomorrow, starting at $500 and when it got up to $2000, people really responded. Then, after another delay: gone"
Cons: "Communication was miserable. The UA workers tried, but really looked like they didn't understand what was happening. Too bad: wasted time."

Pros: "Crew"
Cons: "Gate attendants"

Pros: "Good entertainment options but couldn't get them to work on my laptop so I had to watch a movie on a small mobile phone screen"
Cons: "Long delay due to weather. Got screwed by a change fee for a mistake I made on my original booking, no consideration. Good entertainment options but couldn't get them to work on my laptop so I had to watch a movie on a small mobile phone screen-website didn't request to download or activate DRM plug"

Pros: "nothing spectacular"
Cons: "paying for wifi to access the "free" movies/TV shows....ridiculous. Miss the good old days when everything was included in the price of a ticket. now you have you pay for everything :("

Pros: "the flight attendant was a little snippy with a couple of the passengers"
Cons: "need to change up the snacks a bit. Maybe offer 2 options? And they are so tiny"

Pros: "The crew was ok. The seats were far from comfortable."
Cons: "The seats were so close together and did not recline to a comfortable position at all and to be a flight over 2 hours is just plain ridiculous! I will definitely be putting United on my list with Spirit from now on. Choosing either of them for such discomfort versus price savings is not worth it!"

Cons: "Couldn’t control the temperature. It was freezing then burning up."

Pros: "The on-time arrival"
Cons: "Having to check our bags due to lack of overhead space which was announced before anyone boarded the aircraft. Had they provided our bags to us when we exited the plane, or told us in advance that there would be no space and they would be offering free bag check, that would have mitigated the situation. Instead they wait till the last minute costing us valuable time. In the future, they should pay us the 25 dollar bag fee when they arbitrarily make this decision."

Pros: "On time departure and arrival, everything else very standard"
Cons: "Seats are horribly uncomfortable and hardly recline, WiFi did not work most of the time even though I paid $12 for it. Overall United is highly unimpressive these days"

Pros: "Left on time. Employees were competent and friendly, and kept us appraised of things at DCA and in flight (turbulence, etc)."
Cons: "Not much I didn’t like."

Pros: "Excellent United customer service, Reagan National, ease of check-in"
Cons: "The aircraft was older, but United is in the process of renewing their fleet."

Pros: "Liked that it wasn’t the smallest regional jet that flies to Springfield"
Cons: "There was a delay because inbound plane was late. Didn’t like that jetway was very cold when we were waiting for our gate checked luggage. My gloves and hat were in the gate checked luggage."

Pros: "Great crew, smooth flight"

Pros: "Nice, friendly flight attendant, smooth flight once we got in the air"
Cons: "Delays. Some people missed connections. I was fortunate my second plane was delayed, else I would have missed mine too"

Pros: "Quick and departure on time"

Pros: "Captain came out and talked with us"
Cons: "Delay seemed very avoidable."

Pros: "Crew was friendly"
Cons: "Boarding group approach caused confusion due to lack of line indicators (too short); in-flight WiFi kept dropping every 60 seconds, making movie watching impossible"

Pros: "Courteous staff"
Cons: "Late departure"

Pros: "Everything was as expected from United."

Cons: "We didn't have seats assigned and the gate attendent didn't take the time to tell any of the 20 of us waiting for 15-20 mins to speak to a gate agent what was going on until AFTER she boarded the rest of the plane. When asked what was going on she responded "excuse me, I'll get to you when I get to you and thanks for your 'non attitude'" to the woman who asked her if she had any plans to greet us or even ackwnowledge us. Then the flight attendants became flustered as they realized they separated a 5 year old child and his father and sat the child in the emergency seat. When several of us attempted to help they were rude so when I put my headphones in to pass the time and didn't hear the woman ask if I was willing to sit in the emergency isle she snidely said "there's always one millenial not paying attention." Ummm.... I had my eyes closed and was listening to my music since they clearly wanted us to mind our own business and NOT try to help the father (meanwhile all of us strangers were trying to figure out how to rearrange in order to help). The only reason entertainment gets a 2 is bc I had good conversation with the passenger next to me, not because of anything United did. Really unbelievable that they continue to operate this way and treat PAYING customers like this. It's sad actually."

Pros: "Everyone was very helpful and very friendly. I had recently visited my,daughter and her family in March and flew with another airlines. I didn't have a good experience, they seemed rather bothered when I asked for some help. So this time my daughter booked my flight with United. Like I said everyone was helpful and very pleasant, it didn't seem to be an act. I enjoyed my flights. Thank you"
Cons: "Nothing"

Pros: "Average stuff"
Cons: "Flight was delayed 5.5 hrs (due to their own fault) and they did not even have anyone come and tell us nor have any food or drinks for us in the meanwhile. They did not even have options for anyone to board another flight if needed. They did give 50 e-dollars to use for another trip at the end but I do t think that's enough compensation for their poor service. I probably would avoid them on another trip."

Pros: "Seat was pretty comfortable, as it goes in coach these days."

Cons: "Flight was cancelled which I accept, but couldn't get me on another flight for 24 hours???? (When at least 15 flights, some with empty seats, went to Chicago in that time!!!). That's bull United."

Cons: "Original flight booked was for 1:30. Week before changes to 5:30. Then 6:30. Arrive at the airport and flights delayed to 7. Then 730. 8. 830 etc etc etc til 11. No explanation. No food tickets. Rude responses like this gem: pointed out how long I was waiting with no word --> told by a united employee that he's been there since 7am. I point out he's bad to be there. He says he's not. I guess a united volunteer then? Then only handed out water since 'it's a short flight'. Useless."

Pros: "They canceled my flight with a very bad alternate The offer to redeyes flights instead !!!!"
Cons: "The offer me 2 redeyes flights instead and 7 hours wait in SF !!!!"

Cons: "We were delayed because the crew wasn't smart enough to ask people to put their purses beneath the seats. A number of us had to get off to check our bags and while we were checking them, a guy flying first class had a bag and while we are checking our luggage the pilot comes out and says "first class? Oh we will make room on the plane for you sir." And as a result of all of this, we missed our spot in the takeoff line, delayed the flight, and we almost missed our connection. Lastly, they overbooked the flight by TEN people. TEN."

Pros: "Nothing"
Cons: "Alerted Flight Attendant and Gate Agent and United at 31,000 feet that there was toxic black mold in the plane and I was choking. Advised Customer Service at ORD and they handed me a brochure to call 1-800."

Pros: "United hires good people. Flight was comfortable and on-time."

Pros: "Staff were very helpful and friendly."
Cons: "Delay, but not airline'S fault."

Pros: "Plane side checked bags. Kind flight crew."
Cons: "Perfect weather. Delayed an hour."

Cons: "Coach cramped"

Pros: "The flight arrived"
Cons: "United claimed the flight was delayed due to weather but two other flights to Houston were able to leave on time and no other United flights appeared to have been delayed. No apologies, no compensation, did not even give free access to wifi during flight."

Pros: "I liked that it was a short flight."
Cons: "The seating space mostly. And the long layovers and continual delays I experienced from Friday and Sunday. The flight attendant wasn't very pleasant or welcoming."

Cons: "Flight was delayed several times which meant I would miss my connecting flight. Rebooking was challenging and took over an hour. After it was supposedly rebooked on another airline, I couldn't check in because it wasn't booked correctly. Now sitting in airport for the last 10 hours and have another 5 hours until my flight. Not happy."

Pros: "United comfortable classy convenient. Ordered on time staff was friendly beverages are free and plenty of legroom thank you I will book again"

Pros: "Everything was good."

Cons: "Wi-fi didn't work (3rd flight this trip). Ran out of cheese plate in the 2nd row... Really? Late departure caused missed connection. Then the customer service agents - if you can call them that -- were downright pathetic, absolutely no effort to deal with the crowds of people who needed help. Finally had to call UA while in line and got booked on another connecting flight to a connecting flight :( and they freaking gave me the wrong gate!"

Cons: "The boarding process is ridiculous. Takes forever because it is totally irrational and driven by favoritism. Plus they don't enforce the baggage size rules."

Cons: "We did not leave on time"

Pros: "Susan Smith at check in counter Reagan National was very helpful, kind and service-oriented. I hope you recognize the gem you have."
Cons: "Flight was delayed and gate agents appeared tired, agitated, and unhelpful."

Pros: "Evening flight. Crew wasn't the nicest but they were professional nonetheless. Flight itself was smooth but a bit of a bumpy landing (I think it was a bit windy so not surprised. It is Ch). Not the best flight but certainly not the worst either."
Cons: "DirecTV in-flight entertainment. You pay or you're subjected to constant ads and/or snippets of shows. I'd rather watch one free movie that I can't choose rather than pay to watch bad TV."

Pros: "Nothing"
Cons: "Flight was canceled"

Pros: "Great flight! comfortable seats even for me being a big guy. The wifi made the flight go by great! The price on the wifi seemed a little excessive but a great convince none the less. I had a sandwich during the flight (like I said I am a big guy) it was better than expected for sure. Crew did there jobs but didn't seem to be happy about it. Overall great flight."

Cons: "Sitting on the tarmac for 30+ min in Washington."

Pros: "Plane was nice and clean."
Cons: "Having to take a shuttle from one terminal to another in Chicago."

Cons: "Well easier to say what I like. U've got a nice crew at least on our flight, very professional and nice. Other than that, well u have got lots of things to improve"

"The pilot somewhat made up for the delay by arriving to my destination in record time. A more frequent update as it relates to the delay should have been given. The cost of the ticket was reasonable but they made up for the cost by making you pay for your carry on luggage."

Pros: "The fact that the flight left on time, boarding was organized and we got to our destination before the estimated time."
Cons: "The friendliness of the service from both the people from the ticketing counter and at the gate counter."

Cons: "Don’t block the bathroom for >1 hr during the flight because one flight attendant is hanging out with the pilot."

Cons: "An isle or window seat"

Cons: "Stewardess who had to repeatedly ask a customer to put their mask on said “I hope you get it”. Referring, of course, to COVID-19. Horrible."

Pros: "The emergency row seat was good."
Cons: "The hidden carry on luggage fee is terrible."

Cons: "The woman sitting across the aisle from me wasn't wearing a mask. I asked her to put one on and she refused. I asked a crew member to ask her and she also didn't comply. It was uncomfortable and I was disappointed the crew didn't do more to force the issue."

Cons: "Good service"

Pros: "easy boarding, on time departure"
Cons: "seat comfort, leg room"

Pros: "The boarding process is efficient and they don't run out of bin space. The crew is nice and we got in really early."
Cons: "They charge you for literally everything but water. The seats are also uncomfortable for more than a three-hour flight and don't recline. The tray table is 1/3 the size of a normal one."

Pros: "Was in Zone 1 and boarding was easy. Captain was informative. Crew was nice."
Cons: "Flight was delayed 3.5hrs. Tray-table barely holds a cell phone, seats don’t recline, no air while we waited to get approval to take off"

Pros: "The punctuality of the flight"
Cons: "The comfort and entertainment is fair but could be better. For instance news papers ,books or magazines could be placed on each passenger seat for such long flights . Moreover the crew in charge for checking weren't early and this creates a mad que"

Pros: "Cheaper prices. Safe flight in a steel tube. Because Frontier charges for food, the stewards/stewardesses were very quiet about it and let the passengers sleep."
Cons: "Food costs extra. the fact that I didn't get notice beforehand about purchasing my bag space before getting to the front counter and paying there. So it was more expensive. Boo! The fact that baggage costs money. The fact that you get yelled at over the airline PA that if you can no longer place your carry on in the overhead bins unless you paid for it, and that your bags must now go underneath the seat in front of you, when leg space is already tight. And, no, I am not overweight by a long shot."

Cons: "The flight was uncomfortable, cheap rate but you had to pay $40 for just a carry on and another $11-$50 to check in and pick a seat! The flight attendants were less than friendly and not even a coke was complimentary."

Pros: "Staff"
Cons: "pay for tea-never!!!! I got hot water instead- next time I'll bring a tea bag..No other airline has asked me to remain thirsty for a flight of 4 hours. Add getting on and off the plane and to the gates and baggage claim and you are without anything to drink for 6 hours or more.... Pay for water is above and beyond. Some people arrive late and literally have to run to their plane. Hydration is a huge factor in maintaining a good outlook, being able to think clearly, and maintaining ones health-avoiding blood clots etc. . For safety reasons, please offer water! This should be poured and not in individual plastic bottles which are dangerous and polluting."

Pros: "The crew were very nice and professional, the flight was on time as well."
Cons: "Yes it's a budget airline but the seats are not very comfortable and there is absolutely no leg room unless your 5'4 and they do not recline. The seating arrangement is nuts they choose for you, you can choose yourself if you join their club and you still have to pay. The carry on/checking fee is $30 if your bag is 50 lbs or less. Otherwise you will pay $75 I believe. The only thing that is free is water by the cup otherwise the small bottle water is expensive. Yes it's a budget airline so remember, on longer flights I think I would rather pay more and have a more comfortable flight. Also the Airbus 319/320 that they use suck. They are old and you feel a lot of turbulence."

Pros: "The plane was spacious."
Cons: "The seats were uncomfortable with no recline or movable headrest options. Paying for a carry on bag was outrageous. More expensive than a checked bag. I checked in online and meant to pay for a checked bag, but accidentally payed for a carry on. When I went to check in in the morning for the flight they wouldn't refund me a portion of the money. Paying for soda or juice, also ridiculous. The delays were also absurd. We did not get explanations for why were just sitting on the run way and not taking off."

Pros: "Quick and easy boarding. Smooth flight that left online."
Cons: "No entertainment at all on flight, seat wouldn't recline (after paying for one that would), and sat at the gate for hours before finally parking (making us upwards of an hour late...)"

Pros: "Departed on time. Flight generally fine."
Cons: "Baggage service in Denver. Considering that Denver is a major hub for Frontier, I would have thought that the baggage claim process would be good. On the contrary, we and about 15 - 20 other customers waited more than 90 minutes for our baggage. The conveyer belt bringing the baggage up to the carousel stopped twice. The second time, it was not fixed for nearly 30 minutes - AFTER THIS WAS BROUGHT TO THE ATTENTION OF THREE DIFFERENT FRONTIER BAGGAGE PERSONNEL. Frontier baggage personnel were ineffective and indifferent. I asked one Frontier employee about the delays - the only response I got was " They were a little short handed and little behind. " " Total Indifference " seems to bear the Frontier customer service motto as far as baggage is concerned - and I paid for the damn baggage service."

Cons: "Baggage claim. We waited 90 minutes to get our baggage at the main hub of Frontier in Denver. Frontier baggage employees were incompetent and totally disinterested and and had no idea there was any problem with baggage. When this was brought to the attention of three different Frontier employees, no fix was made for nearly thirty minutes - and this was the second time that the conveyor belt stopped. Frontier employees were totally indifferent and did nothing to personally help rectify situation. Customers from multiple flights were waiting extended periods of time. Horrible service and enough to make paying customer refuse to use Frontier in the future."

Pros: "I'll give a thumbs up to a pleasant crew each flight, however, tho both flights were nonstop, both were very late to leave and tho the pilot said he'd make up time going east, that didn't happen and no apologies/explanations. To exacerbate the length of time traveling, both flights baggage retrieval were an hour. Add to that the really ridiculous hour long wait on the runway after landing because a gate wasn't available! Overall Frontier is pretty bad-they obviously do not employ enough people nor implement plans for staying on time or at least working to minimize delays due to weather issues. I have always left late on frontier but succumbed for the last time for a cheaper priced nonstop; it was definitely not worth it. To be clear about judging the length of time: flight out was scheduled to leave 1030 mountain and arrive 400 eastern. It was 630 eastern before we had our bags. Return flight was scheduled 500 eastern departure and 600 arrival mountain. It was 1000 mountain by the time we got our bags. One last comment-there were hundreds of unclaimed bags surrounding the frontier carousel...wonder where they were actually supposed to be???"

Pros: "Getting off"
Cons: "Arriving early for a change only to sit on the tarmac for over 30 mins waiting to pull into terminal"

Cons: "I was charged $45 at the gate to bring a carry on onto the plane. My carry on fit into the "personal item" box which meant that I wouldn't have to pay for a carry on, but they laughed and said that I would still have to pay This was not made clear anywhere during the purchasing process and represented a 35% increase in the fare at the gate. I was furious and I wil never fly frontier again."

Cons: "Seating is extremely uncomfortable. They are fixed, leave little leg room (it is hard to retrieve things from the floor), and very, very firm. Overall it is the most cramped seating I've every encountered on an airline!"

Pros: "It was cheap, which we appreciated. Even paying for carry on did not add much to the price overall. We will use this airline again. The crew were very nice. Our flight was on time and even got us there early."
Cons: "We were not offered water. But I can understand they are trying to cut costs for us. On the return trip, we brought our own water. No big deal. There is very little room onboard, so we felt squished."

Pros: "While the planes were kind of old feeling, the pilots were top notch - giving us some of the smoothest landings I've experienced. :-)"
Cons: "Dinky tray tables"

Pros: "Arriving at Denver, NO gates available...we sat on the tarmac about 1 hour, with the seat belt light lites on. Captain told us there would be a delay until a gate opened up. He, nor any of the stewardesses made any other contact for at least 1/2 hour. Finaly, the captain said we could use the restrooms as we waited. NO contact from the flight crew, or other contact from the Captain until we were finally led to a gate. Communication is everything. It would have eased the temperaments of the passengers a great deal to have more updates, and even the presence of a stewardess. NOTHING>"

Pros: "I didn't like anything about it."
Cons: "Everyone was rude and pushed us through the line then we sat on the tarmac in Denver waiting for another plane to leave then they couldn't find a tarmac operator for the bridge then they couldn't figure out the luggage. Took me 2 hours just to leave FIA after landing."

Cons: "When we checked in at the counter they did not inform us about carry-on charges. Most airlines don't charge fees for carry-ons, but frontier does. We had to pay $60 each for small carry-on at the gate. This practice is unfair to people who are not familiar with cheap airline business models. They should be more transparent about their fees on the ticket and at the counter. This cheap airline is so cheap that they couldn't hire enough staffs at the DCA gate. There's only one staff checking in the tickets at the gate and we had to wait until everyone went into the plane to pay for our $60 check in fees."

Pros: "I'm cool with saving a few bucks and not getting free soda and peanuts."
Cons: "I feel like Frontier takes the no frills thing a bit extreme, and then relies on the customer to work within the confines of their rules without making it super clear what those rules are. Seats a VERY uncomfortable, thin almost non-existent padding over hard plastic. Seats also cost money and you're not offered to buy your seats ahead of time but only when you check in, or if you know ahead how Frontier operates. Puts some folks in the position of having to buy expensive seats on the spot at check in. Also this is my 3rd Frontier flight in as many months and every time something has gone wrong, delays, or computers down. 1 more chance with me on my flight home in 2 weeks. If it messes up again, I'm officially never booking again."

Pros: "Frontier at one time was a decent airline, not any more. You pay to either carry on or check a bag, carry on is more expensive. No reclining seat, no leg room unless you want to pay another added fee for the privilege. No beverage unless you pay extra yet again. Their only redeeming quality was a safe flight and our bags didn't get lost. Never flying Frontier again."

Pros: "The crew was nice and efficient at getting everyone settled; finding space for baggage."
Cons: "Didn't like that my seat was hard and uncomfortable and didn't seem to recline. Both my flights were delayed; waited an hour for baggage transfer from a connecting flight that really should have been sent the next day. Had to pay for a soft drink. Don't like all the extra costs on this airline. Might be more tolerable if the comfort level was higher. No entertainment folks, so be sure to bring your own, along with peanuts, drink or any other snack you may want. I will be sure to research airlines better before booking next time."

Pros: "The crew was lovely and friendly"
Cons: "It was absurd that I had to pay for a carry on and then place it in row 17 when I was sitting in row 4. I boarded when I was supposed to; it was bizarre and several other people faced the same problem. I fly a lot and I think it's happened maybe two other times in ten years that my carry on has been behind me -- and never so far."

Pros: "The staff was very personable and helpful, and there was plenty of leg room onboard. Heading into Denver, our flight was late and the staff let everyone onboard know that our group needed to exit the aircraft first. Those onboard were more that happy to ensure we made our connection."
Cons: "We had difficulty getting checked in as the website crashed and was not available before we headed to the airport. Once there, we did get to the gate easily enough, only to have our flight delayed in Denver. We had to sit on the tarmac for over half and hour before we could get to a gate. I'm also not a big fan of the 'pay for everything separately' type of fare. These days, travel is expensive enough without having to nickel and dime everything, including bags and snacks."

Pros: "I had low expectations since Frontier's switch to low budget. But after accepting the inevitable add-on costs for carry on, seat reservations etc, I found the flight comfortable and efficient. Only gripe is that the seat did not decline, which I assume helps them cram more seats into the cabin."

Pros: "Gate agents and flight crews were very nice people."
Cons: "Seats were barely minimum quality, no entertainment systems, no food (not even a little bag of peanuts or pretzels), flights were late, and on the last leg I missed my connection, partly because we were late, but also because there was no ground crew to get the plane to the gate, so we waited over 15 minutes just meters from the dock, and watched the ground crew handle several other planes down the line, during which time my last flight must have taken off. I was rebooked on the next flight to my destination, even mentioning my checked bag, which I hoped would also be placed on the next flight out. That last flight was also delayed in departing, and when I arrived at my destination, my bag did not. I filed a claim, and was told I'd receive an email with a claim # and contact info, and my bag would be delivered to my home the following day. No emai arrived, and no bag arrived. I have filed another claim via the airline's web site, so we'll see what happens. Also, they charge high prices (IMO) for checked bags, carry-on bags (1 personal item is free), and seat selection. Not as economical as it seems at first! I doubt I will ever use this airline again."

Pros: "My husband said that there was a little more room than usual in the seats, in part bc the seats don't have a full size drop down tray. I did appreciate that the seats were comfortable even though they don't tilt back, and since they don't tilt back, it means you don't have the person in front of you tilting all the way back into your space."
Cons: "Frontier is really just another cheap airline that will charge you extra for everything now. It's annoying enough that you have to pay to get a seat assignment and to take a bag (carry on or check) but when the flight attendant said it would cost be $1.99 to get a cup of coffee, that was it for me. I also found the dinky little half trays annoying - there's no way to do anything on them. and since they don't lock, every child on the plane spent the entire trip dropping them down to hear the loud sound they made. Also with the arm rests. Oy. Also, the board of our flight out of Denver was ridiculous. The flight was delayed quite a bit and then Frontier check in person not once but twice announced we would begin boarding only to then realize it wasn't ready yet and shut the doors. It was really weird."

Cons: "Watch out- Frontier charges you extra for everything, down to choosing your seats on the plane!"

Pros: "Nothing"
Cons: "Size of tray table, no entertainment, no wifi, literally just sit uncomfortably and stare straight ahead. Man I used to love frontier but y'all are terrible now."

Cons: "The three hour delay which was only partially explained by weather."

Pros: "Not really completely your fault -- but it took all day to get from DC to Denver"
Cons: "for one thing, that Denver would not let us land"

Cons: "Boarding was completely disorganized. The attendant shouted the boarding order which was completely ignored. Our flight was delayed but we didn't know because because the sign indicated that it was "On-time" because we were held in a holding pattern for more than 45 minutes our plane ran low on fuel and we had to be diverted to Colorado Springs to refuel. Because of these delays we missed our connecting flight. We stood in line for more than an hour to see when we could fly out. We were told the airline would not compensate us for a hotel room even though the next flight out was not to be until the afternoon of the next day. Because of a convention in town there were NO hotels available. I am a 70 year old woman and I had to spend the night in the airport with my grandson. I have not had any sleep and we are still waiting (3 & 1/2 hours to go as of now) for our flight out. Because Frontier does not partner (I think this is likely the other way around) with any of the other airlines we could not even get a flight with one of them. Beyond that the seats are plastic with barely any padding and most uncomfortable. I will NEVER use this airline again. I am outraged."

Pros: "The crew was very friendly and the plane for the most part was clean."
Cons: "This is a very stripped down way to travel. Expect to be nickeled and dimed for everything. Carry on ran me $40. However, they don't check if you actually paid the carry on fee and put your things in the overhead compartment. I watched people putting the backpacks and other items up there (and they did not pay). Additionally, nothing is for free on board- food and drinks will cost you (even a soda). The worst was not realizing you are assigned a seat (free), I got the middle seat (yay)! If you want to check in and select a seat, it will cost you $9 to $45 for any seat (they also do not recline)... Just crazy! My trip ended up costing me the same amount as a Virgin America ticket I passed up because it was too expensive."

Pros: "Nothing."
Cons: "The man at the check in counter was rude and I sat in line waiting for over 30 minutes though I arrived at 2. The flight attendants were rude and not very courteous. The flight was also very turbulent. Worst flying experience and I've been flying since I was 5"

Pros: "Nothing of note"
Cons: "Multiple charges that bought 'low' airfare up with others, yet lacked any free perk/service. Felt duped. Nickel-&-dimed for even a drink of water. Took abt an HOUR for luggage to appear! WTF? Hated it. Will not fly Frontier ever again unless desperate."

Pros: "Boarding 21st organized"
Cons: "They would not add my tsa precheck to my ticket when I checked in, I have never had that issue before. And I tried calling in days before the flight to add it but spent almost 30 min on hold on three differnt calls and never got a real person."

Cons: "Seats were extremely uncomfortable, barely any leg room, seats did not recline, seats were narrow. Flight attendants kept repeating messages. I weigh 145 pounds and am 5'11", for me to feel crammed into a seat is ridiculous. I will not be flying frontier any more based on this experience."

Pros: "The plane is clean and the crew nice."
Cons: "I'm sure you get this all the time and you clearly have thought about it but when you add up all of the ala carte extras, then the fact is another airline would likely be better. I spend $16 on the seat and $40 on the carry on. Interesting nickel and dime concept for sure. But then I get to the seat and it doesn't recline. OK, that's fine I guess I only paid $16 for the seat. But what's with that thing you call a "pull down tray". You can't get a computer on it, even my tiny MAC. So I put my briefcase on my lap and I guess made my own little table. That's a bit much."

Pros: "All was on time, crew was friendly, emergency on board was handled well."
Cons: "The seats are not movable, so you could not lean back a little. No screen for entertainment, tray table was less than half the normal size, uselss, snack choices, had little that one might consider healthy. A lot of junk food, and a huge offering of alcoholic beverages. Could we maybe have healthier food. It could still be pre-packaged somehow. Cost of carry on: $30. Checked suitcase: $25. That did not really make any sense, other than they make more money that way. Also irritating that if you want to have a specific seat, rather than waiting for what you might get at the airport, you have to call them, and pay $13 for a seat reservation. They are nickel and diming you, or rather in dollars. It is a rip off."

Cons: "Overall not happy with my Frontier experience. Extra charges for bags and seat assignment are really ridiculous if they aren't explained upfront. Would have booked on a different airline if I'd realized those fees would drive up my fare another $50. After all that the plane itself feels crowded and uncomfortable. Their "schedule" is also misleading and neither of my flights took off or landed as advertised. I also really hated watching flight attendants (people responsible for your safety!) finish each flight by pitching a credit card. Truly awful."