I truly love flying with Delta. They have always treated me with the upmost respect
Our flight attendant in FIRST CLASS was one of the worst I’ve ever had. She was not at all pleasant, nor particularly good at her service.
Everything went well and was good. Nothing exceptional, but no complaints either. Cheap seats are pretty comfortable.
Staff were friendly and happy. Delta could make sure passengers that don't have the app know of changes. Without Kayak I would not have known about the change of gate or the delay. Kayak was faster to notify me.
They ended up paying for the bag twice, but the counter wouldn't take my baggage receipt. Left it to me to resolve. Not sure how to resolve the issue.
The customer service before board was very rude and when I expressed my concerns about making the connecting flight she laughed and told me I bought the wrong ticket. I explained once it showed the flight was delayed it no longer let me change seats or anything. I was trying to upgrade to make sure I would get to the next gate on time.
Non stop on long haul is the way to go. Great experience
The aircraft interior is old and tired on this aircraft. The entertainment system never worked despite the crews attempt to reset the system.
The flight used a B767 with a very old interior from before 2014. The entertainment system did not work at all during the flight despite attempts to reset the system. It was like they flew this route just to be competitive.
Old plane and old configuration/seats but still comfortable for a morning flight
Crew on this flight dedicate their business class service to their high priority members. They would get priority service even the seats are behind me, and meals priority service and orders. I get the left over choices. I refused to eat because I felt discriminated, never booking this airline.
First time tying out business class with this airline, hat a disappointment, never returning. We didn’t get the meal as requested from Singapore to HKG flight. While meals served connecting flight, crew takes meal order based off passenger membership status by giving the. Priority selection of meals. It was a battle, plain disappointment, not worth the hype, price, class as categorized/ advertised
The staff were so friendly and accommodating. The food was great. Lots of movies to choose from as well as tv shows. Highly recommend.
Leg room wasn't that great. Other than that it was a good flight
A lot of things Never flying with this airline again Had an emergency landing
They downgraded me from premium economy to regular economy and me had 2 major lay over and had to have an emergency landing due to engine failure mid flight Don’t use them worst experience I have ever had still dealing with the trauma
Seats in the absolute back row of the plane even though we booked ages ago :( Crew was awesome though
My connecting flight was canceled or never existed. My stopover went from 1 hour and a half to 10 hours. It was a long day that I wasn't prepared for and it would have been nice to know that ahead of time. Cathay is great though. Great staff, entertainment and food.
Overall pretty good experience. It would be nice to have caught the attendants even they were flying down the aisle with snacks, and if they could cater to multiple dietary restrictions (bland and no lactose. The customer service chat is a bad experience), but otherwise no complaints.
I was only given 2 meals, and my screen showed that there were 3 meals. Second meal was 1-2 hours late according to the screen.
