$473 Find Cheap Flights from Reagan Washington National Airport to Japan - Compare and Save

Dreamliner is an excellent aircraft. Great seats in business. Flight attendant Alex had a bored, sullen attitude in serving customers. Difficult to get his attention and very slow to respond to a simple request for water. Spoiled the experience a bit as the AA motto is “we’re here because of you”. Attitude needs some adjustment!

The best part was the staff. They are kind and gracious and made it a good flight.

Reasonable price, great service, highly recommended. i arrived well rested!

Since I traveled on my birthday, they gave me a gift and a card. How thoughtful and caring.

Our flight was canceled, then they moved us to a different flight number yet we didn’t receive notifications timely. We had to find out the latest on our own / later AA sent a text with the updated info..

They didn't tell me they changed my flight. So I got confused on what happened to my flight.

It was good overall. What I liked most was the restrooms. Compared to other airlines, the restrooms seem larger and look clean. The seats also look clean. The attendants are nice, except one time during the flight. I was sitting on aisle and a man sitting window. He asked an attendant for a snack. She told him to go ahead and get some snack from the section with food storage (I am not sure how it is called). So, I had to get up to let him get out from his seat. Why she did not bring him some snacks so that I would not have to move, I do not know... I was kind of surprised how inconsiderate the attendant was.

JOKE of a company with the most Ridiculous policies. JAL is amazing, KAYAK/UNDERPRICER is the worst company I have ever dealt with, NEVER AGAIN

Overall, a solid flight experience. Boarding was quick and efficient, even with a full and overbooked flight. The flight crew did a great job providing attentive and friendly service throughout. I flew in economy, and while the seats were acceptable, they could definitely use more cushioning, especially for a 14-hour flight. By the end, it was quite uncomfortable to remain seated. Legroom was also limited, particularly with a bag stored under the seat and the passenger in front reclining. That said, everything else went smoothly, and I appreciated the professionalism of the crew.

The best way to travel a long intercontinental flight. Staff are kind, polite and welcoming. Passengers experience a comfortable low stress environment, Customers feel they are well cared for by a highly trained and professional staff. I will shout from the rooftops when I get back home, "Japan Air is the way to go!"

On time, food was great. Didn’t wake me up when they saw me sleeping and as soon as I used the toilet, they came up and asked me if I wanted dinner. Right on!

I was expecting to fly in a Japanese airline because that what I bought, very disappointed finding out the change of airline without any explanation.

It was so disappointed trip by unexpected company's fault delay. It had taken 3 hours delay for mechanical maintenance plus another 3 hours for bad weather.

12 of the 14 hours were in the dark, all during daylight. Didn’t use my light because it disturbed other people it was illuminating. 14 hours sitting upright in a cramped space was horrible.

I like the service very much. The food just okay but maybe different culture who like, who don't like.

Seats had more space than expected. No recline, that is good.

We purchased premium economy seats 9 months ago and got bumped to economy when we tried to board the plane. It was a huge fiasco while they struggled to find us seats. I tried reaching out to Kayak to see how we can get refunded for the extra money we spent on premium but have heard nothing back. It was a 14 hour flight and were disappointed that we lost our seats after selecting them 9 months ago.

Excellent. All the ticket prices have gone up so much. With only economy as the option, I thought I better pay for a good airline and I am glad I took ANA. The only thing is the long layover at Hanaeda enroute to Singapore. Any chance to bring back the service to land at Narita instead for the transit and a shorter layover will be fantastic. I am a fan of ANA.

The flight was canceled due to a mechanical problem. The rebooked flights were snot good. Many complexities. Will not use a third party booking again.

Our flight that was before this one was delayed, and I appreciate that this airline sent a very nice flight attendant to pick us up at the Chicago airport and walked us to the gate. They waited for us, so we didn't miss the flight. That was amazing and outstanding customer service! We appreciate you so much!!

I don't know why the crew decided to board 15 minutes early without informing anyone not at the gate. Why would you have the app send a notification that we're boarding on time, instead board early, and then rush me to the gate. Then have me check my carry-on when I specifically packed my bag as to not do so.

Long delays at both DCA and MSP; Crew did not keep us informed (or very little). Airplane was showing signs of heavy use (not up to Delta standards). Food options for Business Class have dropped in quality. After landing we sat on tarmac for maybe 25 minutes with no provided chance to use the bathroom and crew did not tell us what was going on or give an estimated time to expect to be at a gate.

Flight was delayed for about an hour but overall good experience

The gentleman at the gate I think his name is RIE was exceptional

This flight was no comparison to our prior flight. I'm thinking it all has to do with the age of the aircraft.

2 of the seats in row 31 the entertainment system was not working, and one seat the tray table did not go all the way down. Flight arrived early and departed on time which was great.

Waited at the usual crowded gate at DCA where one ends up standing up because there aren't enough seats.

Delayed take-off. Very small plane so very scary with lots of bumps during the flight. Would never fly Delta on short flights in small 80 seaters plane again! Felt relieved when landed.

Inexpensive, got an exit row aisle aeat with no middle passenger, bought a great breakfast sandwich, flight comfortable & arrived ahead of schedule.

715PM departure was 2.5 hours late. Received hotel & food voucher but after we already booked a room. Entire team just seemed like they were 2-3 steps behind in execution, and notifcations.

Flight attendant incredibly rude. Stuck her finger in my drink and didn’t even have the courtesy to apologize.

Over 5 hour delay with minimal updates or ability to standby for alternative flights. During boarding and 1 hr+ wait for takeoff, seats were drenched w water from air conditioning condensation and always leftover crumbs on carpet and seats

After arriving in Chicago, we were taxiing for 1.5 hours with infrequent and untruthful updates about the amount of time it would take to arrive at the gate. Minimally, the team could have provided timing expectations that were more truthful, especially one their original expectations were not met.

Wonderful. Quick boarding. Early departure and we arrived 30 minutes early at our destination. Unfortunately, when you arrive early, there is still a departing aircraft at our gate. We had to park for 30 minutes until the gate was clear. So our early arrival was not really early at the gate. Otherwise it was a quick and smooth flight. Appreciated the efficiency.

Never nice, United Express partners always do an amazing job.

United Airlines changed my flight 5 hours before I arrived at the airport. This messed up my entire day that I arrived in Japan.

Being stick waiting for gate at ORD cause me to almost miss my connecting flight…being deaf United made no no effort to keep me updated as I couldn’t hear the PA

The flight was on time and the crew were great.

I was forced to gate check my carry on luggage. Somehow it did not arrive at my destination. I still have yet to receive my bag r days after arrival.

Boarding area is a mess. Lines not bounded and gate area too small. Food options (on this specific flight) were poor and you couldn’t pick part of it since it was like a mash of chicken and other unrecognisable stuff. Comfort of seats along with child noise made it difficult to get a good sleep. Last, the flight attendant that served my aisle was rude (others seemed fine) towards me and others.

We were delayed by 3 hours and the turbulence was rough, nothing younger control over

The only problem that I have is if you have questions about your flight ✈️ there's no one to communicate with when you call 📱.

The gate and flight crew were very responsive and professional. They went out of their way to make sure this senior had a good flight.

The upgraded seats on the smaller flights I guess is a toss up if you get a full meal. We paid less for the ticket on the way there and got a full meal where we got a snack and drink on the way home. The lounge was also in the other terminal too. No entertainment on the seat and no wifi on the plane.

I checked a bag and there was only one agent to assist all customers with any issues.

Super experience. Earlier than schedule departure and arrival. Baggage handling was very good

Check in agent was very helpful and polite. He helped me board the earlier flight back home instead of waiting 2 hours at the airport for the next flight

Our flight was canceled at the last minute. Someone on the flight said the exact same thing happened to her the day before. I will say they helped us book a flight on another airline so that we could still make our vacation with little delay.

The flight was delayed at the last moment quoting an absurd weather reason. This delay led to an issue with my connecting flight. I was made to run (literary) from this flight to the next one ( as they preponed departure. I was still in my DCA to YYZ flight when the boarding started for the next connecting flight. After my sprint to get the connecting flight, found that no place for my carry on. Had to sit for 3 hours with my back-pack on my lap , it was the most uncomfortable and inconvenient journey with little to no empathy shown by cabin crew in both flights. Another poor show from Air Canada!! Cant help because of lack of options !!

Made me check my carry on despite there being dozens of empty bins when I boarded which significantly inconvenienced me.