Daily cleaning, installation of cabin HEPA filters on flights from Washington Reagan-National to Washington
|August||Best time to beat the crowds with an average 4% drop in price.|
|December||Most popular time to fly with an average 8% increase in price.|
Average price round-trip
|$429||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Alaska Airlines and Korean Air have all waived their change and cancellation fees on flights from Washington Reagan-National to Washington. Confirm policies on booking site.
Alaska Airlines does not allow booking a middle seat on flights from Washington Reagan-National to Washington.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 5h 50m
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Starting on January 26, all travelers (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have an evidence of having contracted and recovered from COVID-19 prior to boarding the plane.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 987 active cases of COVID-19 diagnosed in US and 0 deaths as of Jan 19 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Washington up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Crew and actual flight were good."
Cons: "When booking the flight, the only seats that showed as available were premium seats that I had to pay $150 extra for each way. Upon boarding I saw that there were many, many seats available so I spent that money for nothing."
Pros: "Arrived early, good service, comfortable"
Pros: "Return (2nd leg) was excellent even thought the plane was older and smaller. 1 leg of the flight was just okay. The departure was delayed for half an hour to wait for a late stewardist. Pool performance."
Pros: "The boarding went super quick and the crew was very helpful!"
Cons: "Not many snack choices"
Cons: "Alaska is horrible with scheduling and delayed the flight by 3 hours and then an additional hour for system failure"
Pros: "Being on time, then early! A clean plane, and boarding from the rear first. An airline has finally caught a clue on boarding the rear of the plane and window seats first! Hello!"
Pros: "Entertainment, modern aircraft"
Cons: "Rude and uninterested flight crew, undisclosed bulkhead mid aircraft"
Pros: "Crew at check in very helpful"
Pros: "All 3 of us (i.e. my wife, myself, and our adult son) got to sit together AND we ALL got TSA-Pre!!"
Cons: "The stewardess did NOT serve grape juice."
Pros: "Short flight with complimentary drink."
Pros: "Organize and easy boarding. The good attention of the crew"
Cons: "The food is in charge"
Pros: "Nothing to say"
Cons: "Everything went smooth, from check-in to landing."
Cons: "Chargers didn't work on either flight"
Pros: "The flight was on time. It was quite smooth; and I was able to purchase some food."
Pros: "Comfy and efficient"
Cons: "I do not have any complaints"
Pros: "Very nice and cheerful folk. The baggage fee for what I could have carried on was waived. Cabin service was attentive. The flight was on time, and my luggage arrived."
Cons: "The child behind me ... but that is not the fault of Alaskan Air."
Pros: "quick boarding process"
Cons: "good options for entertainment"
Cons: "I wasn't able to fly Alaska Airlines due to storm in Washington DC. My first flight American Airlines from Charlotte to Washington DC was cancelled. The second flight Alaska Airlines from Washington DC to Portland was delayed, but I never flew. I got a direct flight from American Airlines from Charlotte to Portland instead."
Pros: "The food was good and the flight was smooth."
Cons: "Didn't realize the seat I selected didn't recline because it was in front of the exit row. I sat straight up for 5 hours and 10 minutes. I wish I would have known this at the time of booking. That was extremely uncomfortable. When I asked the crew about it, they said "yup sorry year seat doesn't recline because it's near an exit row." No apologies, no concern, no trying to find an alternate solution. I couldn't figure out how to work the Wi-Fi and so I asked a crew member and she was less concerned about trying to help me figure it out and was more concerned about trying to get me to rent an iPad."
Pros: "Direct flight from DCA to LAX"
Cons: "No easy way to watch movies on long flight, delayed departure and arrival."
Pros: "Staff was friendly and supportive in serving us all."
Pros: "George Yoo"
Cons: "No drinks, only water available. Steward was a bit rude."
Pros: "Flight arrived in time to make connecting flight easy tomake."
Cons: "Sat for nearly an hour upon boarding while "problems with caterer" were worked out. It is already a long time to sit in a restricted space. Please don't make it even longer. Also, socializing by attendants at rear of aircraft made any chance of napping impossible."
Cons: "Flight delayed 10 hours due to mechanical problems. They said they could not rebook passengers on alt flights because all flights were booked. Yet when I went on kayak they were still selling seats on these fflghts. This was unconscionable before a long five hour flight to make a 70 year old women sit in an airport with 290 others when their were other options or were the airlines just overselling again so they could boot people off the plane?"
Pros: "Alaska Air put us up in a hotel and gave us food vouchers."
Pros: "Wasn't like the flight from Bozeman"
Pros: "Good beverage service"
Pros: "Personal people"
Cons: "I couldn't put my seat back"
Pros: "Warm and gracious crew"
Pros: "Appreciated the safe flight"
Cons: "My luggage did not transfer when boarding at Seattle"
Pros: "Nice staff"
Cons: "FA's phoned it in."
Pros: "Renting personal tablets for in flight movies is a good idea. Attentive staff."
Cons: "Flight boarded an hour late, stalled on the tarmac for another half hour."
Cons: "Someone was helping me lead me to wrong terminal, I missed my flight!"
Pros: "I appreciated that the crew came down the aisle several times for beverage and food service, on a long flight. Too many airlines now are "one and done"!"
Cons: "Because you now charge for baggage, people try to carry on too much, and there's no room by the time the last twenty rows board. Your staff needs to ask them to limit it to one bag starting with the first group to board."
Pros: "Very friendly"
Cons: "Tv for the kids"
Cons: "Beverage pacing was odd -- 2 beverage services in quick succession and then not much for a while. I still can't get the entertainment app to work, which means I'm on my own for entertainment."
Pros: "Scheduling, Boarding crew were all good."
Cons: "sitting for 5 hrs squished in like sardines was not fun. there was plenty of leg room, but shoulder room was minimal and uncomfortable for that duration of flight"
Pros: "Gate crew and flight attendants made travelling with two cats as easy as it could possibly be. Reasonable fees for in-cabin pets. Great price for the seats, too."
Pros: "Bathroom not working, but don't use the front toilet was the announcement."
Pros: "I liked the overall experience of flying with Alaska Airlines, flight attendants and crew were very friendly."
Cons: "Food and entertainment was not very good."
Pros: "All attendants were extremely nice and polite, made the boarding process very easy. Very clear instructions."
Cons: "Seats are small and close together, but what else to expect really on such a small flight."
Pros: "Great flight, updated aircraft, some free media (tv shows,etc) to watch on my iPhone, and electrical outlets in each seat."
Cons: "They had no supply of the only gluten free food item on the menu so I could not eat anything else due to allergy"
Pros: "The check-in staff at DCA were fantastic."
Cons: "No free entertainment."
Pros: "On time, nice staff"
Pros: "We arrived early!"
Cons: "TV screen didn't work at all."
Pros: "Comfortable seats, even on a full flight. Great food for a great price, very sweet crew members and no fuss boarding or leaving the aircraft."
Pros: "Cabin crew was good and tried to provide for as much comfort as possible for a long trip. The pilot apparently tried to select a route that provided the least bumpy ride and his comments as to where we were was appreciated."
Cons: "Cabins have gotten a lot more cramped since the last time I flew, it's a good thing we're not very big people."
Pros: "The crew was great."
Cons: "More food."
Cons: "Seats a lil tight"
Pros: "The crew was amazing and polite."
Cons: "Nothing needed to be done"
Cons: "Not having a delayed flight."
Pros: "Crew did a great job communicating what was happening while we were delayed"
Cons: "Compensation for our time or schedule mishaps."
Pros: "The crew rocked!!!! Professional and fun. We enjoyed the music."
Cons: "WiFi didn’t work well. Still great flight."
Pros: "I like being able to charge my devices"
Cons: "Better movies"
Pros: "Yes the crew was amazing"
Cons: "Stop being LATE!!!!"
Pros: "Crew was very kind and entertainment was good when available"
Cons: "WiFi in all flights"
Cons: "The ticketing counter gave very bad guidance for when I arrived, thus refusing to allow me to check my bag. And insisting that I had to cancel my skymiles ticket and purchasing a new ticket. Show up at least 2 hours before at DCA for intl flights, employee incompetence could cost you $$$$"
Pros: "jFk To DCA crew is fine and helpful."
Cons: "Crew and flight from DCA to JFK was terrible. We left over 30 minutes later with no explanation as to what was taking so long. There was no info given to passengers in regards to what gate or terminal you’re landing and in- was only given 20min to get to gate c Terminal 2 from gate b terminal 4.0"
Cons: "Virgin Atlantic has had better days. Living off of a long gone reputation. Great staff but old and worn out planes. Code sharing has done them no favors!"
Pros: "The flight"
Cons: "The flight"
Pros: "The plane and flight was fine, as was the crew on board. The crew within the Salt Lake airport could have been better. Not sure if it was the gentlemans first time but overall he and the woman working the boarding were very slow and could have been more efficient. We boarded late (may be out of their control) but when we started boarding there was too much wasted time between calling up the military/people with longer boarding needs/wheelchairs etc. They waited until they were completely boarded and settled prior to calling the next group then spent time fiddling with the sign that splits the boarding lanes etc. Just appeared that there was no sense of efficiency. Polite people though."
Pros: "Baggage came quickly. Flight was on time."
Pros: "Boardin process was Ok"
Cons: "Due to several issues we were delayed in 3,5 hours"
Cons: "Delta changed our seat assignment and our seats sucked"
Pros: "Everything on time, friendly and helpful attendants"
Cons: "Why does boarding have to happen with several other flights, gets confusing. Have other flights board at a different time or from another gate far away so customers don't get confused"
Cons: "No food"
Cons: "Crew was grumpy and Curt. Seats still smaller than a kindergarten class, and didn't even serve water."
Pros: "Staff was friendly."
Cons: "During boarding, the sign wasn’t updated after Zone 1. I was watching the board from a distance while on the phone, waiting for Zone 4 to come up. Fortunately, I heard them say “final boarding” over the intercom; otherwise I could have missed my flight."
Pros: "The movies"
Cons: "We boarded late, then sat in a hot plane for an ester 30-40 mins because the route got cancelled. They wouldn’t serve us beverages while it was so hot inside. We landed over 49 mins later into Lax"
Pros: "Free movies"
Cons: "Everything fuckin sucks"
Pros: "The in-flight movie was very much appreciated."
Pros: "Good in general."
Cons: "No wifi, no leg room"
Pros: "everything is fine except th nickel and dime."
Cons: "Why do airlines charge you an arm and a leg to fly then force to 1. Check a bag, or 2. Get a drink, or 3. Get a seat in an exit row or worst of all now 4. WIFI IS NOW A STANDARD ON PLANES BUT PASSENGERS MUST PAY?!?!"
Pros: "Very grateful they moved me to an earlier flight when mine was delayed due to weather. Impressed with entertainment options."
Pros: "Helpful DCA counter personnel, cabin crew and comfy aircraft. On time both ways!"
Pros: "Short flight"
Pros: "Movie selection and cable channels"
Cons: "My connection was abruptly changed, it took a long time to straighten out, but they eventually did."
Cons: "The male flight attendant my section was very unpleasant to the elderly passengers in my area and just left me very uneasy about the flight"
Pros: "Flight attendant gave me the can of Diet Coke and extra pretzels when requested. The entertainment was excellent, the TV screen in the seats. Good choice of TV shows"
Cons: "Seat size"
Pros: "Quick service - uneventful."
Pros: "Excellent service, God flight"
Pros: "Customer services"
Pros: "I board sky priority or sooner so it always goes well."
Cons: "Delta could do a little more to align people behind the right zone pillars when lining up for boarding. Passengers especially those not used to flying or flying with Delta are always confused. Maybe some stripping on the floor could help or pillars at the front and midway back."
Pros: "Delta fo"
Cons: "The service was terrible. Also a ripped off base on I was expecting to be treated as if I was on Virgin nothing compares to it . Delta plane making a loud noise we can even heard anything when pilot does announcement. I want my money back or I should be reinbuise some how."
Pros: "Great service very courteous crew. Smooth takeoff and landing."
Pros: "Crew was good."
Cons: "Plane was late"
Cons: "Never announced we were over 10Kfeet and could turn on electronic equipment, attendant seemed cross when her question "pretzels or coockie?" was answered "yes.""
Cons: "Delayed boarding and take off"
Pros: "Good experience overall. Pleasant staff. Movie features were wonderful and helped pass the time."
Pros: "The service. The plane (seemed like an international plane). Food options. The service and the service. There was a problem getting on, they allowed premium members to board but when I got to the plane, I was scolded by the cleaning crew lady (maybe the Mgr) that they were not ready and that she had informed 'them' of that and that no one is allowed to board while they are cleaning."
Pros: "Free food for all on this flight! Turkey sandwich was actually quite good! Great legroom, flight attendants, and pilot. Free great movie for all."
Cons: "Spent $25 on Main Cabin Preferred when I thought it was Economy Comfort. Did not really change my experience and i'm out $25."
Pros: "Not much"
Pros: "Kind crew."
Pros: "Seat cramped"
Cons: "It took only 20 minutes to fly there but 20 minutes waiting to get off the ground in 25 minutes to circle around Philadelphia before landing. Not good when they reduce the size of the seats to 17 inches most people shoulders are wider than that. No food service no snack no drink and just snarky empl"
Cons: "on time departure"
Pros: "Was not long enough"
Pros: "AA desk counter were v helpful"
Cons: "they are perfect in what they do"
Pros: "It was 3 hours delayed"
Cons: "Fly in time"
Cons: "maintenance. We left late due to a maintenance issue. Once the flight attendant notification alarm went off for 15 minutes."
Pros: "Crew tried very hard."
Cons: "Delays. Get on the bus. Get off the bus. Get back on the bus."
Cons: "Flight was delayed, but there was clear weather in both Boston and DC. Did not get home until after 1 AM, completely exhausted."
Cons: "This flight was delayed by almost 5 hours. While I understand there are some delays sometimes, this was the ONLY flight to Greensboro out of DCA, and the times kept changing throughout the day, even though the gate agents knew that the issue was that the crew was delayed. There should be backup crew available and when there are delays, the passengers should be kept informed. There should be other flight options available when this happens. I never received an apology from anyone I encountered throughout the process, and some personnel were rude even though I was polite."
Pros: "Perfect from start to finish"
Pros: "Liked sitting in the bigger leg room. Short flight was a bonus."
Cons: "Sat on tarmac a lot at both airports. They boarded all 9 groups so back to back, there was almost no line speration."
Pros: "The crew was helpful and fast in turning plane over."
Cons: "Flight delayed from 1015 pm departure to 1135pm, so I had to making my arrival at 1am. Hard are the person picking me up. Despite the fact that they moved my flight they closed the Aa lounge at 10 and kick you out, even though they moved my flight"
Pros: "Vegetarian meal was actually good!"
Cons: "They didn’t give me ice cream :("
Pros: "Although the flight was short, everything worked as it should have."
Cons: "I miss snacks! Even a bag of pretzels would have been appreciated."
Pros: "Big comfortable plane."
Cons: "No entertainment, no food at all."
Pros: "Friendly staff"
Cons: "Rickity old plane. Needs updates badly. No drink service options. Cash only bar? Hello, this is the 21st century calling the 20th... You can have your plane and payment methods beck."
Pros: "Nothing really, very upsetting start of a vacation."
Cons: "The layover in Boston was an hour or so, but the miscommunication between American Airlines and Iberia was such, that my luggage never left the US. I am very upset cause Iberia did not even provided any good ground help in Lisbon - Portugal, with the most rude personnel I ever had to deal with that was actually annoyed I was complaining they lost my luggage, they offer no assisatance."
Pros: "Smooth and easy flight."
Cons: "Food was not good at all."
Cons: "It was not British airline but was contracted to American airline. It lacked class."
Pros: "The person at the luggage area, she gave me the ticket, very nice and polite the only professional person."
Cons: "Didn't let me take my hand luggage, small that complies with the size and told me only at gate, I said I had things that could brake and showed no concern and they would send it to my final distinction instead giving it to me in the end of first flight...I've been traveling around the world and the disrespect for customers and poor service of most of US carrier is amazing... some African companies are much better. on the second flight, almost two hours delay, the plane from philly to Lisbon, old, just s few tv screens, exactly like the North Korean airways..., bad food, my tray stayed with me the whole fly, flight attendant not very professional with no concern for customers and job."
Cons: "Lost connection"
Pros: "Overall the flight was good, on time"
Cons: "Nothing at this stage"
Pros: "Boarding and debar king was quick."
Cons: "Attendant was surly, no coffee, no continental breakfast as indicated on the reservation. Very disappointed with in-flight service."
Pros: "The Resolution team assisted me initially when I arrived to correct an issue from my online attempt. The agent printed bag checks for me to my final destination and told me how to get needed boarding pass for the final stage. How wonderful to have pleasant and professional personal attention."
Pros: "Boarded quickly. Seats were comfortable. Friendly flight attendants. It was a quick flight, no entertainment used. Only had a cookie and water for food. Don't know about the other things."
Cons: "Attempted to make my connection which was in another terminal. Could not get onboard as they shut the doors. My rerouted flight was in a different terminal. Overall a very disappointing travel experience."
Pros: "Crew was ok, did their best considering the circumstances, but even they were getting aggravated and were short with the passengers near the end."
Cons: "The Washington airport is horrible. The gate we left from was not a gate but a series of doors that buses came to. This wouldn't be so bad if they were able to handle it in an orderly way, but the airport showed complete incompetence in organizing anything and there were people everywhere trying to find the right door which kept changing on them, and the times kept changing...it was a mess. Then, when we finally got on the plane and were about to take off, the air traffic control tower called and said that their flight path was incorrect and to not take off...but didn't give them a new flight path for nearly two hours as we sat on the runway. Nationalize the airports in DC, fire the whole lot and start fresh, I'd say."
Pros: "The flight was short, only 1.35 hours."
Cons: "To start, the boarding process is a chaos. First class and executive platinums should board first, but of course the gate agent was completely clueless and rude, even to an ExPlat. Althiugh the flight is only 1.35 hours, I was surprised that flight attendants didn't even make an effort to offer a drink service. No turbulence or anything, just seems they were lazy."
Pros: "The flight minus was very fast, 26 minutes"
Pros: "The crew was great. The flight attendants were pleasant and helpful and the pilot gave timely and useful announcements. The coffee and free cookies were quite good as well (surprisingly, especially for the coffee)."
Cons: "As a frequent United flyer, I was a bit taken aback to see that AA charges for their movie streaming to your personal device."
Pros: "Crew was nice"
Cons: "Horrible delay due to maintenance. Seat cushion completely gone. Forced to wait on shuttle bus too long"
Pros: "Only about half full, new plane was very clean, excellent snack options in First, attentive crew"
Cons: "On a windy day, our landing was bumpy and the pilot pulled up at the last second. After a fatal landing accident in the news, it was nerve-wracking, but I appreciate the crew's decision!"
Pros: "Cancelled due to weather. Still stuck in DC. American's communication is AWFUL!"
Cons: "This plane and especially its seats are the worst. If your taller than 5'5" I recommend to look for other options."
Pros: "The flight was only ten minutes late."
Cons: "Gate 35x at National just doesn't work. A woman fell on the ice trying to get to the shuttle bus, on which we sat for a long time before leaving for the plane. After a chaotic boarding, the plane sat around as the flight became late, and the pilots gave no explanation for the delay or hint of when we might take off."
Pros: "Pilot kept us in the know given congestion at LGA. And kept us safe because of expected turbulence."
Cons: "I feel like the airline should know LGA is backed up since they flight mostly the same schedule daily. Flight AA2174 should be pushed to a later time so passengers don't have to sit on the tarmac."
Cons: "Airline never assigned me a seat. They just told me what sea to sit in when I was boarding. I was concerned I would be bumped since when checking the airline said it could not assign a seat."
Cons: "Long delay at departing airport due to no flight crew"
Pros: "From start to finish the flight faced problems: unscheduled stop for refueling, change in planes for mechanical problems, emergency medical intervention, and more. Yet at every stage the flight crew and gate staff did an outstanding job communicating and seeking to alleviate passenger woes. With delays, we missed connections, and yet AA worked wonderfully to find alternatives. At the end of the day, we arrived at our destination, and even our luggage made the trip successfully! Wonderful courtesy, adaptability, and determination to serve. Thank you."
Pros: "It was a short hop over to New York, so that's the only positive thing I can say."
Cons: "The plane was tiny, seats uncomfortable. Had to be bused to the plane, only 1 bus provided and had to be packed like sardines. Overall, a terrible experience."
Pros: "The landing in Phoenix finally here!!"
Cons: "The 5 plus hour flight but had to endure to get to Phoenix!!"
Pros: "It got me home, and around the time I was originally supposed to arrive"
Cons: "It left late, without any explanation as to why. It's pretty pathetic that I was thankful that AA got me home at all, considering they almost left me stranded in the wrong city, and the only reason I wasn't was no thanks to AA and thanks to Kayak."
Pros: "Uneventful, reasonably timely, not overcrowded, cheerful and friendly flight attendant"
Cons: "Long, needless wait in the cold, crowded, standing room only shuttle bus"
Pros: "Surprised that my flight was so painless! Boarding process was extremely easy (then again, it always is from Kansas City). Staff for professional and kind, the flight was not completely full so it didn't take long to to board and the flight landed on time."
Pros: "crew was nice."
Cons: "plane was small and had no room for carry on flight was late."
Pros: "Your sirvey is not well designed; there was no food or entertainment on the flight yet we must give it a rating?"
Pros: "The crew was nice once we got going - after 1.5 hr delay, not due to weather. The delay was per United's Capacity restrictions on a smaller plane: a 737. They kept giving offers to fly tomorrow, starting at $500 and when it got up to $2000, people really responded. Then, after another delay: gone"
Cons: "Communication was miserable. The UA workers tried, but really looked like they didn't understand what was happening. Too bad: wasted time."
Pros: "We were in first class and the internet was not working except for the last hour of the flight. Plus I and my wife were both charged $20 each which should have provided access for the entire5 1/2 hr trip."
Cons: "No internet"
Cons: "My one stop flight was delayed in both departures While checking in online I changed my seat to row 15C, and when checked prior to boarding, the change was not done and had to travel in row 39C The aisle space is too small, so every person coming to the bathroom pushed me, also the fly attendants while pulling the food cart. The leg room was too small. There were no sweet cookies within the snacks. Fly attendants did their work, but were not particularly pleasing."
Cons: "We didn't have seats assigned and the gate attendent didn't take the time to tell any of the 20 of us waiting for 15-20 mins to speak to a gate agent what was going on until AFTER she boarded the rest of the plane. When asked what was going on she responded "excuse me, I'll get to you when I get to you and thanks for your 'non attitude'" to the woman who asked her if she had any plans to greet us or even ackwnowledge us. Then the flight attendants became flustered as they realized they separated a 5 year old child and his father and sat the child in the emergency seat. When several of us attempted to help they were rude so when I put my headphones in to pass the time and didn't hear the woman ask if I was willing to sit in the emergency isle she snidely said "there's always one millenial not paying attention." Ummm.... I had my eyes closed and was listening to my music since they clearly wanted us to mind our own business and NOT try to help the father (meanwhile all of us strangers were trying to figure out how to rearrange in order to help). The only reason entertainment gets a 2 is bc I had good conversation with the passenger next to me, not because of anything United did. Really unbelievable that they continue to operate this way and treat PAYING customers like this. It's sad actually."
Pros: "Very baby friendly especially when the ground crew was delayed because of lightening. The crew let us sit down if we wanted while we waited for our strollers and car seats."
Cons: "No crew member at gate desk til right before flight."
Pros: "Staff person resolved Issue quickly"
Cons: "Boarding pass From DCA-DEN did not scan. Flight attendant asked me while seated if I was JENNIFER DICKSON"
Pros: "Everyone was very helpful and very friendly. I had recently visited my,daughter and her family in March and flew with another airlines. I didn't have a good experience, they seemed rather bothered when I asked for some help. So this time my daughter booked my flight with United. Like I said everyone was helpful and very pleasant, it didn't seem to be an act. I enjoyed my flights. Thank you"
Pros: "Smooth take off and landing"
Pros: "Seat was pretty comfortable, as it goes in coach these days."
Cons: "Flight was cancelled which I accept, but couldn't get me on another flight for 24 hours???? (When at least 15 flights, some with empty seats, went to Chicago in that time!!!). That's bull United."
Pros: "They canceled my flight with a very bad alternate The offer to redeyes flights instead !!!!"
Cons: "The offer me 2 redeyes flights instead and 7 hours wait in SF !!!!"
Cons: "Always quality service, food and plane! My fav!"
Cons: "I had delay of 1.5 hours, no one take responsibility on the connection It's was not comfy at all Bad service"
Cons: "Alerted Flight Attendant and Gate Agent and United at 31,000 feet that there was toxic black mold in the plane and I was choking. Advised Customer Service at ORD and they handed me a brochure to call 1-800."
Pros: "United hires good people. Flight was comfortable and on-time."
Pros: "We arrived early at Chicago"
Cons: "Not enough food"
Pros: "I enjoyed the heart warming and friendlyness of the pilot."
Cons: "The running nose sneezing person sitting next to me."
Pros: "Staff were very helpful and friendly."
Cons: "Delay, but not airline'S fault."
Pros: "Plane side checked bags. Kind flight crew."
Cons: "Perfect weather. Delayed an hour."
Cons: "Coach cramped"
Pros: "The flight arrived"
Cons: "United claimed the flight was delayed due to weather but two other flights to Houston were able to leave on time and no other United flights appeared to have been delayed. No apologies, no compensation, did not even give free access to wifi during flight."
Cons: "Overbooked as usual on a flight we had no chance to make"
Pros: "I liked that it was a short flight."
Cons: "The seating space mostly. And the long layovers and continual delays I experienced from Friday and Sunday. The flight attendant wasn't very pleasant or welcoming."
Pros: "Flight was ahead of schedule. Crew was very nice"
Cons: "Very cramped in the middle seat. Little cushion"
Cons: "they couldnt find the pilot. they said they didnt have enough crew"
Pros: "Terrible my two young daughters flight to Pasco from Denver got canceled Sending them to Seattle tonight delayed And to Pasco tomorrow morning Missing school ;("
Pros: "United comfortable classy convenient. Ordered on time staff was friendly beverages are free and plenty of legroom thank you I will book again"
Pros: "Everything was good."
Cons: "Plane was late and we almost missed our connection in Newark"
Pros: "United service is awful."
Cons: "Wi-fi didn't work (3rd flight this trip). Ran out of cheese plate in the 2nd row... Really? Late departure caused missed connection. Then the customer service agents - if you can call them that -- were downright pathetic, absolutely no effort to deal with the crowds of people who needed help. Finally had to call UA while in line and got booked on another connecting flight to a connecting flight :( and they freaking gave me the wrong gate!"
Pros: "Timely departure. No delay."
Cons: "Seats were small. No wifi on this flight."
Cons: "The boarding process is ridiculous. Takes forever because it is totally irrational and driven by favoritism. Plus they don't enforce the baggage size rules."
Cons: "We did not leave on time"
Pros: "Head Flight Attendant Lynn gave 1st class service! She was a delight."
Pros: "Susan Smith at check in counter Reagan National was very helpful, kind and service-oriented. I hope you recognize the gem you have."
Cons: "Flight was delayed and gate agents appeared tired, agitated, and unhelpful."
Pros: "Evening flight. Crew wasn't the nicest but they were professional nonetheless. Flight itself was smooth but a bit of a bumpy landing (I think it was a bit windy so not surprised. It is Ch). Not the best flight but certainly not the worst either."
Cons: "DirecTV in-flight entertainment. You pay or you're subjected to constant ads and/or snippets of shows. I'd rather watch one free movie that I can't choose rather than pay to watch bad TV."
Cons: "Flight was canceled"
Cons: "A 6:30 pm flight that leaves at 8:15? What is there to like?"
Pros: "Hard working efficient crew. On time; a pleasant flight. Excellent flight attendant who covered all requests on her own."
Cons: "No problems"
Pros: "The stewardess miss polanxo was great"
Cons: "Sitting on the tarmac for 30+ min in Washington."
Cons: "they canceled my flight and couldn't reschedule. I had to pay for a rental car and drive to my destination which has ended up costing me more money and the flight was already very expensive to begin with."
Pros: "Flight was short."
Cons: "It was behind schedule. Cut it very close on making my connection to Dublin."
Pros: "Excellent service and friendly staff"
Cons: "Absolutely not enough room to stretch your legs"
Pros: "The flights were smooth and on time, even Early into mbj"
Cons: "Had purchased a round-trip ticket. While in D.C. on a family trip to bury my mother in Arlington National Cemetery, my brother had a massive heart attack. After 3 weeks, he was stable enough to come back to Houston on an air ambulance. As I travelled with him on the air ambulance, I was unable to use the return portion of my round-trip ticket. I provided documentation of the situation and requested a refund. I received $106 on a $715 ticket. There was no explanation of how they determined the refund, but I'm not happy."
Cons: "It would have been helpful if hanging a garment bag were available, which was the case on my return flights to DC on American Airlines."
Pros: "Your Crew!!!! From the lady who checked me in to the last flight attendant saying thank you for flying with us... you should really be proud of your staff!"
Cons: "Every thing was ok"
Pros: "Arrived 45 minutes early"
Cons: "Boarding very slow Seats not comfortable"
Pros: "The low cost of the ticket was great, unfortunately they get you charging for checked bag, as well as, all drinks and snacks which were not a good selection."
Cons: "The lack of space! Very cramped, very uncomfortable!"
Pros: "see headline!!"
Cons: "see headline!!"
Pros: "The crew was super nice, everything ran smoothly and the aircraft was clean."
Cons: "This was my first time using this airline and you get what you pay for. Honestly I don't mind paying bag fees and food, but paying to choose a seat next to my husband was a little much."
Cons: "I rode first class and usually do. The gals were TERRIBLE. They were nice but they were so bad at their job. I was systematically served last and didn't have a drink until hours had gone by. It was a joke. I was laughing by the end of the ride at their incompetence. horrible flight."
Pros: "On time and nice spacious cabins"
Cons: "The seats are uncomfortable"
Pros: "The staff was great. Friendly, helpful, and efficient."
Cons: "Cramped seats. No wifi or entertainment. Felt nickel and dimed with my complimentary water."
Pros: "flight arrived on time"
Cons: "Flight arrived on time sat on tarmac for an hour waiting for a gate. Checked luggage took another hour. three hours in destination airport before we could get to our car. this airline sucks the big weenie!!"
Pros: "left on time"
Cons: "arrived 40 min late. uncomfortable seat. seat area too small. price is not the price. baggage took forever. never again"
Pros: "Boarding process was fast. Flight left on time. Crew were polite and helpful. Bathroom was clean and odorless."
Cons: "Seat didn't recline! So uncomfortable. Non-alcoholic drinks should be free. Crew should let passengers onow about "happy hour" drinks and deals available...I would have purchased one."
Cons: "Despite the missed connection the woman at the ticket counter insisted that I would be charged for a carry on bag. I flew American instead and will be seeking a refund."
Cons: "We were diverted due to weather and nothing was communicated to us for hours. Not allowed to have our bags. They also nickel and dime you for everything from a carry on to even selecting your seat on the plane."
Pros: "Well the cost was great until the add ons!"
Cons: "In economy, carry-on $45, 1st checked $40. Advance purchase discount available. Also lets not forget the added charge to pick your seat?"
Pros: "Direct flight from DCA to Denver. Flight times."
Cons: "Disorganized boarding process. Bait and switch ticket pricing. No seat recline. Hard seat."
Cons: "I do not like all the extra charges for everything. It is a deceptive to say a flight costs a specific price but then you have to pay for your seat if you want to sit with your family. This is ridiculous. Even soda's are $1.99 each. The bags cost too.... I will not choose this airline again until some of this changes."
Pros: "Flight on time, clean interior"
Cons: "Seats don't recline, drinks cost extra, checked bag costs more than other airlines and carry on is even more. Reserved seats are another added cost. In the end not such a cheap flight."
Pros: "clean cabin"
Cons: "No reclining seat Charge for carry on No entertainment food very limited and overpriced"
Pros: "Everything was efficient, smooth flight, and we landed--that's a good flight, right? We even landed 30 minutes ahead of schedule, which was great since I had to wait at the baggage carousel."
Cons: "It was my first time flying with Frontier and I didn't know about the bag charges and seat charges--that's on me though. Not sure I will fly with them again, as waiting for what COULD have been my carry-on at the carousel took so much time... then again, it makes it easier and quicker to board and de-board. But the seat charges were still ridiculous. Wish drinks and like, pretzels could be free just so we don't deplane with harsh breath."
Pros: "35 minutes early?"
Pros: "All was on time, crew was friendly, emergency on board was handled well."
Cons: "The seats are not movable, so you could not lean back a little. No screen for entertainment, tray table was less than half the normal size, uselss, snack choices, had little that one might consider healthy. A lot of junk food, and a huge offering of alcoholic beverages. Could we maybe have healthier food. It could still be pre-packaged somehow. Cost of carry on: $30. Checked suitcase: $25. That did not really make any sense, other than they make more money that way. Also irritating that if you want to have a specific seat, rather than waiting for what you might get at the airport, you have to call them, and pay $13 for a seat reservation. They are nickel and diming you, or rather in dollars. It is a rip off."
Cons: "Frontier is an awful scam of an airline."
Cons: "The seats were tight. Not much leg room. Very expensive to check luggage, $40! No WIFI no TV"
Cons: "Plane was 2 1/2 hours late departing DCA"
Pros: "Wish they had free snacks."
Pros: "Smooth and friendly staff."
Cons: "Not free drinks or carry on bag charge."
Cons: "Customers service"
Pros: "Ticket price"
Cons: "Pay extra for everything!"
Cons: "Hidden fees, no free snacks or drinks"
Pros: "Friendly staff. The tray tables are god awful. They need to be bigger and with a latch. How are we supposed to study and do work. Useless. I was charged for everything. Frontier is Queen at hidden fees. No thanks, not a great airline."
Pros: "the crew and all personnel were very competent and nice. the flight itself was great - smooth, arrived early."
Cons: "Frontier charged fees much higher than any other airline for everything! Beginning with a small carry on suitcase that I have used for years with all airlines I had to pay $45 to carry on or $40 and the ticket counter. I only had a small purse in addition to the carry on suitcase. This made my flight to and from $80-$90 more expensive. Then if you chose a seat you had to pay extra - if you wanted a reclining seat you had to pay extra - the exit row seats were $50 more -you had to pay for sodas - pretzels - everything! I will NOT fly Frontier again - it is cheaper to fly a major airline without all the add on costs. Dianne Robinson"
Cons: "I had an 11-hour delay from DCA to DIA. There was little, if any, communication from Frontier personnel to passengers about why, and what was being done about it. There were points in time where there wasn't a representative at the ticket counter or the gate. The customer service reps on the phone couldn't help either. I eventually ended up spending the night in Denver, and over 27 hours late into SFO."
Cons: "I can't believe you even have to pay for a Diet Coke! What's next? Toilet paper?"
Pros: "The seats were comfortable."
Cons: "I don't like the airlines' carry on policy of charging $45 if you bring a carry-on bag onboard to be placed in the overhead. It is a ridiculously fee, especially since once on board passengers are only offered water anything else has to be purchased. To some extent flying is a luxury and most will pay for that experience but Frontier was not luxurious and I will avoid flying Frontier in the future."
Pros: "crew, employees, facilities, pricing, convenience"
Cons: "The only beef I have is the new seating is horrible.... real back breakers...I suffer for days after a flight, even though I carry a lumbar support onto each flight"
Pros: "It got us to our destination and was clean. The crew was nice"
Cons: "I think it's terrible how many chairs get packing into planes. I spilled something and couldn't bend down to clean it up. The teenager behind me knocked my chair every time she moved. And the tray tables are too tiny and banged down with a racket."
Pros: "The staff were nice, although the check in clerk tried to charge my credit card again for the checked bag when I was showing them my receipt that I already had. This wasn't a big deal, but there was clearly something wrong with the company technology where she was not able to see on her end that I had paid."
Cons: "Frontier used to be a decent airline, now it's clear that you all are nickel and diming passengers, and the quality of everything is much cheaper. Seats cheaper, tray tables cheap, and so forth. The tray tables are so small they can't hold anything (which was disappointing because I had work to do). It's crazy that you all are charging for drinks other than water. Not a big deal, I get that the models are changing. I just likely will not fly Frontier again unless I must. You all should take more pride in providing a comfortable and warm environment for passengers."
Pros: "Inexpensive, quick"
Cons: "The seats were fixed, tiny and I was uncomfortable the whole time."
Pros: "I liked that you left on time."
Cons: "the seats are really uncomfortable"
Pros: "I was shocked the frontier charged for a seat, and in a most tricky manner! Clearly the goal is to squeeze a few more dollars out of you, with the implied threat that you'll get the most uncomfortable seat possible if you don't fall for their extortion."
Cons: "The extra fees were tricky, the gate was uncomfortable, the plane was uncomfortable, the staff was surly, and the landing in Reagan was terrifying."
Cons: "Surprise that only water was provided without cost"
Pros: "The discipline of controlling carryon bags made the loading process much better than competing airlines."
Cons: "1. Seats were very uncomfortable 2. The cabin was too warm and vented air was insufficient to make up for this. 3. after landing from a 3 hour flight we sat on the runway for almost an hour before being allowed to proceed to the gate and unload. 4. The departure terminal has insufficient amenities to support a 3 hour flight where no food or beverage is provided."
Cons: "Frontier performed the classic cheap fair approach to lure me in and then tried to nickel and dime me for everything. The most shocking discovery was I couldn't check in online without paying an extra $13 per leg ($26 total) just to sit in a seat. Then when I checked in at the counter they informed me I could check in free in person, but in that case I would have to fly standby. Who does that to people!? Anyways, it got worse. They wanted to charge me for a carryon, for a juice, no treats not even peanuts without having to pay, truly a disgraceful service ensued. This will be my last flight with Frontier most likely unless I am desperate and some plague has hit my city and they are the last functioning airline out."
Pros: "The cost of the flight"
Cons: "The pull down tray was hardly big enough to put down a cup"
Pros: "When yoyu book your flight it doesnt indicate that you will need to pay for a carry on. Paying extra at the gate for a carry on. I think this is ridiculous! I fortunately I noticed when shecking in and prepaid for a checked bag. Which strangly is the less expensive option. I have flown Frontier several times and this is a newer policy. I always remind myself after a Frontier flight that I will not fly with them again but their low fares keep luring me back. But no more . This is a deal breaker for me. I can pay a little more for my flight and get a free carry on and a drink! I also did not appreciate having to BUY a seat assignment."
Pros: "Arriving and getting off the plane."
Cons: "Tired of scaled down service and getting nickeled / dimed on everything. Frontier is one of the worst."
Cons: "I despise the marketing department for the number of times Frontier tried to sell me an 'upgraded seat' and then when I wouldn't bite, I couldn't even choose the one I wanted. I've never taken a flight where the only no-cost item was a glass of water. I will never fly frontier again!"
Cons: "$40 to carry on a travel sized guitar seemed a bit much"
Pros: "The flight was on time and quick -- which made it great"
Cons: "- but the seats are very basic, the tray tables are very small, there is no entertainment at all and the only free refreshment is water!"
Pros: "There was nothing that I enjoyed."
Cons: "I should have expected that I was being had when I found a cheap ticket. Having to pay an extra $50 for seat and checked bag was silly. The terminal for frontier at DCA was a tiny area of a giant cluster! No seating, not sure which folks were boarding for which flight. My frontier desk printed boardin pass said my flight was at 5 (normal time) when I had already been notified that it was delayed an hour, which. Turned into an hour and fourty minutes. I paid 15 or 20 for a better seat 5c and had a ridiculous excuse for a tray table, less room than any flight I've ever been on and uncomfortable seats. Neither pilot not flight attendants apologized for inconvenience and then I got an email that offers me a $100 voucher for another flight. Great, now I can use your airline and only pay for my seat and carry on bag! There are more frustrations but I'll give them to you if I ever have any contact. I'm not writing it all down and wasting more of my time on your unorganized airline."
Airlines flying from Washington Reagan-National to Washington have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Washington Reagan-National to Washington
Masks required on board, masks provided on flights from Washington Reagan-National to Washington
Social distancing seating
Middle seats unavailable to book on flights from Washington Reagan-National to Washington
Testing for antibodies, testing for symptoms for flights from Washington Reagan-National to Washington
Waiving of change fees. Search flexible flights from Washington Reagan-National to Washington