Daily cleaning, installation of cabin HEPA filters on flights from Washington Reagan-National
|August||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 13% increase in price.|
Average price round-trip
|$284||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
American Airlines, JetBlue and GOL have all waived their change and cancellation fees on flights from Washington Reagan-National to United States. Confirm policies on booking site.
Delta does not allow booking a middle seat on flights from Washington Reagan-National to United States.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 2h 25m
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Starting on January 26, all travelers (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have an evidence of having contracted and recovered from COVID-19 prior to boarding the plane.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 993 active cases of COVID-19 diagnosed in US and 0 deaths as of Jan 22 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Pros: "Crew was very service oriented. Appreciate their constant offer of water."
Cons: "Someone should know how to make your entertainment system run on iPAD. I preloaded your system before boarding. However, even though I can access your menu, I can not play any movies. The crew tried to help but no one could figure out how to make it work on iPad."
Pros: "The crew were very diligent in serving water and drinks."
Pros: "The leg room is great, seats are comfortable, everyone is super nice and helpful"
Cons: "Having a seat before everyone else boards"
Pros: "Entertainment options"
Cons: "Customer needs better control over their seat assignments."
Pros: "The inflight movie/tv selection was fabulous!"
Pros: "Nice new plane with good entertainment."
Pros: "Return (2nd leg) was excellent even thought the plane was older and smaller. 1 leg of the flight was just okay. The departure was delayed for half an hour to wait for a late stewardist. Pool performance."
Pros: "Even though I booked the wrong date, she was so nice to let me in on the day before the booked flight."
Cons: "The beverages on the house isn't easy enough to get technically. I had to call twice before i can get one orange juice."
Pros: "Being on time, then early! A clean plane, and boarding from the rear first. An airline has finally caught a clue on boarding the rear of the plane and window seats first! Hello!"
Pros: "Entertainment, modern aircraft"
Cons: "Rude and uninterested flight crew, undisclosed bulkhead mid aircraft"
Pros: "Organize and easy boarding. The good attention of the crew"
Cons: "The food is in charge"
Pros: "Nothing to say"
Cons: "Everything went smooth, from check-in to landing."
Pros: "The in flight crew work hard in providing frequent services"
Cons: "Entertainment—most movies are a few years old."
Pros: "Great otherwise."
Cons: "6 Hours flight. A free meal should be included."
Cons: "Nothing. Alaska is by far my favorite airline! Virgin is my second favorite. They are now joined. Perfect!"
Pros: "Quick easy flight"
Cons: "Waiting on the runway for 45 minutes to de-plane"
Pros: "Crew was excellent."
Cons: "The unexpected turbulence"
Pros: "The crew was super nice, from when we boarded the plane to when we got off. (:"
Cons: "We had to wait over 2 hours delayed our flight claimed it was mechanical reasons then change it saying it was paperwork they need to do so we would be able to make the flight wasted almost 3 hours I was sleeping the crew wakes me up for drinks like really !!bad experience!!!!"
Pros: "quick boarding process"
Cons: "good options for entertainment"
Pros: "The food was good and the flight was smooth."
Cons: "Didn't realize the seat I selected didn't recline because it was in front of the exit row. I sat straight up for 5 hours and 10 minutes. I wish I would have known this at the time of booking. That was extremely uncomfortable. When I asked the crew about it, they said "yup sorry year seat doesn't recline because it's near an exit row." No apologies, no concern, no trying to find an alternate solution. I couldn't figure out how to work the Wi-Fi and so I asked a crew member and she was less concerned about trying to help me figure it out and was more concerned about trying to get me to rent an iPad."
Pros: "Direct flight from DCA to LAX"
Cons: "No easy way to watch movies on long flight, delayed departure and arrival."
Pros: "Staff was friendly and supportive in serving us all."
Pros: "George Yoo"
Pros: "The whole air experience is so egregious now, I'm committed to first class and only a few airlines. Just can't do it anymore. I'm not a herd animal and I don't want to do it their way. Period. On Air Alaska it's a clean cabin, they leave on time, they maintain the planes. Amen."
Pros: "Personal people"
Cons: "I couldn't put my seat back"
Pros: "Warm and gracious crew"
Pros: "Nice staff"
Cons: "FA's phoned it in."
Pros: "Renting personal tablets for in flight movies is a good idea. Attentive staff."
Cons: "Flight boarded an hour late, stalled on the tarmac for another half hour."
Cons: "Someone was helping me lead me to wrong terminal, I missed my flight!"
Pros: "Very friendly"
Cons: "Tv for the kids"
Pros: "Scheduling, Boarding crew were all good."
Cons: "sitting for 5 hrs squished in like sardines was not fun. there was plenty of leg room, but shoulder room was minimal and uncomfortable for that duration of flight"
Pros: "very little except the price"
Cons: "well it wasn't Qantas that's for sure"
Pros: "Friendly people, clean new plane, ease of check in and baggage drop."
Cons: "Sold out of the fruit and cheese pack by the 20th row!"
Pros: "I liked the overall experience of flying with Alaska Airlines, flight attendants and crew were very friendly."
Cons: "Food and entertainment was not very good."
Pros: "Great flight, updated aircraft, some free media (tv shows,etc) to watch on my iPhone, and electrical outlets in each seat."
Cons: "They had no supply of the only gluten free food item on the menu so I could not eat anything else due to allergy"
Pros: "Power outlet at each seat."
Cons: "Narrow aisle. Had to rent device to see movies."
Pros: "The crew was very polite and attentive. They were delightful."
Cons: "On a cross-country flight, complimentary food should be available. The options on flight are incredibly expensive. My tactic is to buy food before getting on the plane so that I don't starve on a 5+ hour flight."
Pros: "The flight arrived early."
Cons: "It was too cold."
Pros: "Great pilot and flight attendents, clean plane"
Cons: "I like everything"
Pros: "Easy boarding"
Pros: "From the staff that went above and beyond to get me the seats I wanted on an extremely crowded flight, to the efficient process of boarding those without overhead bags earlier, to the comfortable flight - my experience was excellent."
Pros: "Staff very warm."
Cons: "Food selection paltry. Vodka from Seattle? Hopefully you will take Virgins food selections and liquor. Alaska can use an overhaul. Also aisle too tight."
Pros: "The crew was great!"
Cons: "We had a six hour layover in LAX and our luggage still didn't get transferred to our next flight and so our first 3 days in Ecuador was without luggage!"
Pros: "Pilot told us it would be 10 mins really took an hour to taxi and park plane."
Cons: "Pilot lying"
Pros: "It was actually an American Airlines flight I asked for a seat change from window to an aisle seat and even though the flight was fully booked, according to the staff, they kindly obliged and I got an aisle seat"
Pros: "It was on time,"
Cons: "On going efforts by all the airlines to squeeze as many people as possible in as tight and uncomfortable seating as they can get away with."
Pros: "Crew was amazing. It was the pilot’s last flight before retirement, so it was fun celebrating with him and the crew. Seats were comfortable."
Pros: "on time, arrived early"
Pros: "Flight was on time, extra room seats were very comfortable."
Pros: "Boarding was quick and crew was helpful."
Cons: "Just nothing extraordinary to note."
Pros: "I was expecting cattle class legroom because of the price of the ticket. What a pleasant surprise to have room to stretch my legs."
Cons: "I really can't think of anything unpleasant about the flight."
Pros: "Jet Blue always has comfortable seats, friendly staff, and a great flying experience"
Cons: "The entertainment system was down so, no movies were available"
Pros: "Loved the hospitality!!!"
Cons: "Everything was amazing! Definitely flying jet blue again!"
Pros: "We left and landed early"
Cons: "No ac power"
Pros: "Arrived early"
Pros: "Everything. Staff the flight. Everyone wonderful."
Cons: "Takeoff was delayed 1/2 hour on short notice with no explanation."
Pros: "Love the live TV, unlimited drinks and snacks and ultra courteous flight attendants."
Cons: "That we were delayed by 90 mins."
Cons: "Seat would barely recline, and that was barely any leg room. Awful."
Cons: "That our flight kept getting pushed back. Very annoyed"
Pros: "Attentive, professional crew, clean plane, great service!"
Pros: "peace and quiet for 2 hours"
Pros: "Good customer service"
Cons: "Wi Fi didn’t work well"
Pros: "Free WiFi on 1 leg of the trip and free chips/snacks. Luggage came out quickly. Good price."
Cons: "Delays on both legs of our trip. Glad we had non stop flights or we would have missed connections"
Pros: "I liked the kind employees and snacks on the plane."
Cons: "The 2 hr delay"
Cons: "I had a great flight! No complaints! I didn’t use I flight entertainment, so I can’t recommend either way. The food was good, but I did purchase it. Hence the 4 stars."
Cons: "Late plane. No explanation. Orlando arrrival"
Cons: "Slight delay"
Cons: "Huge delays..."
Pros: "The legroom was unreal. Have we all gotten used to what airlines cram us into now?! Kudos to them."
Cons: "My husband & I were in Row 5 & in last boarding group. When we got to our seats, all of the overhead bins were filled all the way back to Row 8. So, we put our suitcases up there. When we landed, we had to wait for everyone to get off the plane to be able to go back to those bins. And someone had already exited the plane with my husband’s suitcase. Their suitcase was left. We spent an hour with Suitcase Services, but could not find out who took my husband’s suitcase. (No ID inside theirs) I recommend that you board lower numbered rows first so that people in the back rows don’t take the front bins!"
Cons: "Seats were uncomfortable and need a bit more cushion. TV picture was hazy and shaky."
Pros: "Great experience - everything ran on time, comfortable seats with lots of leg room, and an awesome all female crew!"
Pros: "Most room on an aircraft in the last 10 years."
Cons: "The reception of the in flight TV was poor"
Pros: "Much more leg room than most airlines."
Cons: "A total mess and short of information"
Cons: "Flight was cancelled. When tried to reschedule diferencia flight wouldn't let me reserve seats. Got bad seats in counter. The lady was mean the changed gates at very last minute. It got delayed."
Cons: "Cancelled for rain??? No offer of compensation any kind, not even taxi to a hotel. Nothing and had to wait 24 hours to try to get home again."
Pros: "Best price and better aircraft/service and amenities than most."
Cons: "We were a bit late (30 min) taking off but that was an airport issue, not airline."
Pros: "Boarding is much more efficient than usual airline classist hierarchy."
Cons: "No USB ir AC outlets. Tiny screens and no choice on movies"
Pros: "The staff was so friendly. They accommodated a bachelor party's request to collect wedding advice from fellow passengers on a napkin and recognized a few birthdays. The stewardess making the announcements was very genuine in her well wishes and being part of everyone's day."
Cons: "40 min taxi time but not much we could do about that."
Pros: "We had to make a flight change due to bad weather in FL. It was done quickly, efficiently and at no cost. Wow, what service!"
Pros: "Everything was on-time, comfortable and quick."
Cons: "Minor issues: the wifi was useless and the I wished that the TV had closed captions."
Pros: "I liked that I got a fire exit seat, but then was made to think as if I had a special duty to the stewardess who demanded my attention to this, I guess, privilege. I just wanted to go to sleep."
Cons: "Plane was 2 hours late, pretty much overshadowed everything else I didnt like."
Pros: "First time taking jet blue. Very satisfied!"
Pros: "Seating was spacious in 4A, and I am a larger than average person. Loved the Terra Chips for a snack! Generously gave me the whole can of Coke Zero, where some airlines dole drinks out in half can servings. Left and arrived on time."
Cons: "There was some entertainment at Ft Lauderdale Airport when we arrived. The person who knew how to drive the bridge between aircraft and terminal was not there. Someone pitched in and rammed the aircraft around 4 times, trying to make a good connection."
Cons: "The flight was very turbulent, and the captain did a poor job of keeping the passengers informed. In situations like that information goes a long way in comforting people."
Pros: "Free wifi, premium snack options, leg room."
Cons: "It was not clear the baggage righ!"
Pros: "Not much to like."
Cons: "Didn't like that the flight was delayed by over 4 hours. Boarding and deplaning also roof forever."
Cons: "Rude, abrupt crew in flight. Boarding agent made us check a case that we carried on on the outgoing flight, with exact same dimensions. Prefer Southwest!"
Pros: "I loved flying delta comfort. I’m going to do it more often."
Cons: "6 hours late. Unacceptable."
Pros: "Meal was provided at no additional charge. Pilots were informative on weather conditions. Good crew service."
Cons: "A 7+ hour delay!"
Cons: "No food"
Pros: "The people was relaxed and the flight attendant was polite and professional.. everything was on time"
Cons: "Nothing at all great service"
Pros: "The service was excellent from boarding to inflight operations everyone seemed happy and made a honest attempt to be helpful and create an enjoyable experience for me and my Travel Partner."
Cons: "Plane was late coming in and my departure time was 30 minutes off schedule."
Pros: "Staff was friendly."
Cons: "During boarding, the sign wasn’t updated after Zone 1. I was watching the board from a distance while on the phone, waiting for Zone 4 to come up. Fortunately, I heard them say “final boarding” over the intercom; otherwise I could have missed my flight."
Pros: "very friendly crew"
Cons: "Delayed flight"
Pros: "Everything went as smoothly as possible. Not a hiccup. Great price, great flight, great experience!"
Pros: "I love flying Delta. Non stop flights from DTW to MCO and FLL. The crew are so courteous. Love the new uniforms also."
Pros: "Free movies"
Cons: "Crew wasn’t very friendly"
Cons: "Everything fuckin sucks"
Cons: "Both Virgin plans needed a deep cleaning."
Pros: "Not much"
Cons: "The re route to MSP... Seven hour flight time for a two and half hour flight..."
Pros: "Good in general."
Pros: "Every thing good"
Pros: "everything is fine except th nickel and dime."
Cons: "Why do airlines charge you an arm and a leg to fly then force to 1. Check a bag, or 2. Get a drink, or 3. Get a seat in an exit row or worst of all now 4. WIFI IS NOW A STANDARD ON PLANES BUT PASSENGERS MUST PAY?!?!"
Cons: "Boarding was rushed and the crew barely announced the sections. It took an incredibly long time to bard the longest that I have ever experienced and I couldn't point to any reason why."
Pros: "The in flight movie and fast boarding"
Cons: "Couldn't get a receipt for baggage fee"
Cons: "My toddler daughter became ill before departure and the crew was awful. They failed to provide me with hardly anything besides 2 blankets and a few remoistened hand wipes to clean up vomit and was very rude when I asked to change seats, even though there were at least 8 other seats open on the flight."
Pros: "Short flight"
Cons: "Staff not attentive to customer needs. I asked for a blanket and the stewardess never came back to me."
Pros: "Happily, the flight was completely non-eventful."
Cons: "The food and snack choices are quite limited."
Pros: "Delta fo"
Cons: "The service was terrible. Also a ripped off base on I was expecting to be treated as if I was on Virgin nothing compares to it . Delta plane making a loud noise we can even heard anything when pilot does announcement. I want my money back or I should be reinbuise some how."
Pros: "Trip and flight crew excellent!"
Cons: "I understand that they couldn't deliver luggage during lightening, but my luggage and clothes were soaked!"
Cons: "Never announced we were over 10Kfeet and could turn on electronic equipment, attendant seemed cross when her question "pretzels or coockie?" was answered "yes.""
Pros: "Not much"
Cons: "I felt singled out by the gate agents for this leg of the flight. The gate agent called me out twice - once just to check if my carry on fit into the sample size container. Then she did it again when we were boarding. I know she knew she'd already asked me before. Because afterwards, she tried to play it off, laughing and saying "I'd already asked you, didn't it". My carry on fit with ease. There were people with larger suitcases all around me but she continuously singled me out."
Pros: "I had a middle row seat for this 3 hour 50 minute red eye flight. The plane was quite new. There was plenty of storage space in the bins above the seats. My seat was very comfortable. It reclined a lot. The leg room was more than I needed and I am 6' tall. The individual TV monitor was great. Delta made a long flight quite bearable!"
Pros: "The crew made up for some of the lost time"
Cons: "Delta downsized the plane overbooked by 35, reassigned our seating that we made three months ago so we no longer could sit next to each other. My wife had to sit in one row I had to sit in another Delta did all this without contacting us. This was done to many of the passengers. The seats are getting as ridiculously narrow, I thought I was on Spirit Airlines! Now Delta is charging for bags! One reason I had stayed with Delta was although the ticket prices were higher the bags were free, now higher ticket prices and bag fees! Guess I will have to search for another air carrier. Delta is not loyal to me so I won't be loyal to Delta! Fuel is cheaper so they raise fees!"
Cons: "Seat(19c) is in a position that due to its design causes it to be bumped into continously throughout the flight... I lost track of the amount of times I got jostled by passengers and crew. May want to rethink the use of that seat. They ran out of food. Had to wait over 30 min on the tarmac before being able to deplane."
Pros: "Comfortable seats"
Cons: "Moron putting the seat back in front of me"
Pros: "Going to NY the boarding zones changed by the gate so you could see your time for boarding."
Cons: "Going back to Orlando the boarding zone did not change from 1 and I was the last person boarding. I am not a frequent flier so it was confusing to me."
Pros: "I could have flown United direct for about the same price - but chose to fly Delta via Atlanta because, well, it's DELTA. Delta's first class is really first class - it's more than just a bigger seat .... the staff from the counter to the cabin crew all treat you like you're a valued first class customer. The experience of flying today is mostly like being shoved into a subway train in Japan with no genuine gratitude for my patronage. Not with Delta - they really do go above and beyond and it is not lost on me."
Pros: "Mostly everything was ok"
Cons: "Delay in taking off was probably the only issue."
Pros: "I liked how fluid and easy the landing was. And I especially liked how we arrived to Orlando in less than the allotted time which was three hours."
Cons: "Did not like how there were not many options for eating, but loved the flight overall."
Pros: "The friendliness and helpfulness of flight attendants was outstanding"
Pros: "very nice airplane"
Pros: "Flight was very good. We look at t.v. and watch movies to make the flight short."
Cons: "I didn't like when I call and ask about the delayed when told that they were waiting on equipment, then when we get to the airport was told that the flight was a international flight that was running late. The Lies!!!!"
Pros: "I loved getting an email with my baggage claim number."
Cons: "The food was the same snack they give in the evening and afternoon, even though it was morning- pretzel, peanuts, or cookies."
Pros: "Boarding was efficient and plane was on time."
Cons: "Seats were old and dated and there was no entertainment offered."
Pros: "Nice crew smooth flight"
Cons: "Everything good"
Pros: "Short flight"
Pros: "we arrived earlier than the time listed"
Cons: "no entertainment"
Pros: "Smooth flight. Tablet with free games an availible movies in the seat arm rests. Really enjoyed that feature. Finally a friendly staff the whole trip. Usually a hit or miss."
Cons: "Seats could use a little more room. Maybe by an inch in al directions"
Pros: "Kind crew."
Pros: "Seat cramped"
Cons: "It took only 20 minutes to fly there but 20 minutes waiting to get off the ground in 25 minutes to circle around Philadelphia before landing. Not good when they reduce the size of the seats to 17 inches most people shoulders are wider than that. No food service no snack no drink and just snarky empl"
Pros: "The pilot did great job.brought us before time."
Cons: "Pay extra for bag :( No video screen No food The check in area was mooved without notice."
Pros: "This fly was ok;was yet a litle time 20 minutes late."
Cons: "Wahington to Orlando was ok.O ly 20 mi utes late."
Cons: "Snack selection"
Cons: "on time departure"
Pros: "Was not long enough"
Pros: "AA desk counter were v helpful"
Cons: "they are perfect in what they do"
Cons: "Landing was rough."
Pros: "It was 3 hours delayed"
Cons: "Fly in time"
Pros: "Crew tried very hard."
Cons: "Delays. Get on the bus. Get off the bus. Get back on the bus."
Cons: "Flight was delayed, but there was clear weather in both Boston and DC. Did not get home until after 1 AM, completely exhausted."
Pros: "Crew was very professional and communicated well. Boarding was very efficient."
Cons: "WiFi did not work. AA going through a transition to new carrier and hard to know what services to prepay for as it is not on the flight"
Pros: "Easy. Efficient. Crew follows regulations and applies rules fairly and firmly."
Cons: "Signage unclear no ticket less check-in cpfisong announcers are rude in person and inaudible over PA system."
Pros: "Clean plane, kept cabin lights dim the whole flight until the plane was parked at the gate, and music at a good volume"
Cons: "None at all"
Pros: "Liked sitting in the bigger leg room. Short flight was a bonus."
Cons: "Sat on tarmac a lot at both airports. They boarded all 9 groups so back to back, there was almost no line speration."
Pros: "We were 40 minutes delayed but received good communication and had an uneventful flight otherwise."
Pros: "taking off and landing"
Cons: "having to fill this out"
Cons: "We arrived in Amsterdam at 9am, after traveling two hours to get there. We found out right away that there was a delay and chances of missing the connecting flight from Philadelphia to Orlando were great. We requested a different booking to insure travel to Orlando, which was denied. So the connecting flight was missed and after hours arrived in Orlando at midnight. Missed my ride and all car rentals were booked. All this caused a lot of anxiety and unnecessary stress. Very disappointing. And to add to it, the flight itself was horrible and there was no entertainment available for the entire flight."
Pros: "Vegetarian meal was actually good!"
Cons: "They didn’t give me ice cream :("
Pros: "Although the flight was short, everything worked as it should have."
Cons: "I miss snacks! Even a bag of pretzels would have been appreciated."
Pros: "Big comfortable plane."
Cons: "No entertainment, no food at all."
Pros: "Nothing really, very upsetting start of a vacation."
Cons: "The layover in Boston was an hour or so, but the miscommunication between American Airlines and Iberia was such, that my luggage never left the US. I am very upset cause Iberia did not even provided any good ground help in Lisbon - Portugal, with the most rude personnel I ever had to deal with that was actually annoyed I was complaining they lost my luggage, they offer no assisatance."
Pros: "Smooth and easy flight."
Cons: "Food was not good at all."
Cons: "It was not British airline but was contracted to American airline. It lacked class."
Pros: "The person at the luggage area, she gave me the ticket, very nice and polite the only professional person."
Cons: "Didn't let me take my hand luggage, small that complies with the size and told me only at gate, I said I had things that could brake and showed no concern and they would send it to my final distinction instead giving it to me in the end of first flight...I've been traveling around the world and the disrespect for customers and poor service of most of US carrier is amazing... some African companies are much better. on the second flight, almost two hours delay, the plane from philly to Lisbon, old, just s few tv screens, exactly like the North Korean airways..., bad food, my tray stayed with me the whole fly, flight attendant not very professional with no concern for customers and job."
Cons: "No wifi or chargers or seatback entertainment"
Cons: "Lost connection"
Pros: "How nice the crew were through it all was great! Flight to D.C. was smolth too."
Cons: "Because of the fire in the Tower, all flights in the DMV area were cancelled that evening. I was unable to go to work the following day having to request off sick."
Pros: "Overall the flight was good, on time"
Cons: "Nothing at this stage"
Pros: "Boarding and debar king was quick."
Cons: "Attendant was surly, no coffee, no continental breakfast as indicated on the reservation. Very disappointed with in-flight service."
Pros: "The Boarding Was Fast And Easy, The Flight Was Even Early And On Time! The Crew Was Very Nice."
Cons: "There Was No Entertainment For A Almost 2 Hr Flight."
Pros: "Seemed to have more leg room than average. Generally fine. I got to my destination without incident, and that is the most important thing! But flying today is awful. Uncomfortable, unpleasant, stressful, etc., all so the airlines (and their CEOs) can make millions."
Cons: "Crew was "all business" -- not many smiles. They offered the usually .5 ounce of pretzels or two cookies. Passengers routinely asked "can I have both?" and the answer was routinely: no. Really? My $300+ ticket isn't worth pretzels AND two cookies? Seems silly. And, you know that have BOXES of these free snacks."
Pros: "The Resolution team assisted me initially when I arrived to correct an issue from my online attempt. The agent printed bag checks for me to my final destination and told me how to get needed boarding pass for the final stage. How wonderful to have pleasant and professional personal attention."
Pros: "Boarded quickly. Seats were comfortable. Friendly flight attendants. It was a quick flight, no entertainment used. Only had a cookie and water for food. Don't know about the other things."
Cons: "Attempted to make my connection which was in another terminal. Could not get onboard as they shut the doors. My rerouted flight was in a different terminal. Overall a very disappointing travel experience."
Cons: "the flight did not have charging areas on the plane for phones for the regular seating. also, the seating was much tighter and our arm rest was not functioning. On all the planes going to our destination the accommodations were much different."
Pros: "Crew was ok, did their best considering the circumstances, but even they were getting aggravated and were short with the passengers near the end."
Cons: "The Washington airport is horrible. The gate we left from was not a gate but a series of doors that buses came to. This wouldn't be so bad if they were able to handle it in an orderly way, but the airport showed complete incompetence in organizing anything and there were people everywhere trying to find the right door which kept changing on them, and the times kept changing...it was a mess. Then, when we finally got on the plane and were about to take off, the air traffic control tower called and said that their flight path was incorrect and to not take off...but didn't give them a new flight path for nearly two hours as we sat on the runway. Nationalize the airports in DC, fire the whole lot and start fresh, I'd say."
Pros: "Couldn't of been more impressed especially after being hung out by Southwest!!!"
Pros: "All aspects of flight were perfect. Couldn't ask for anything more."
Cons: "Everything was perfect."
Pros: "By the time I boarded the plane three hours late nothing short of a flux capacitor to make the plane fly back in time would have made this trip even decent."
Cons: "It was just so late."
Pros: "The flight was short, only 1.35 hours."
Cons: "To start, the boarding process is a chaos. First class and executive platinums should board first, but of course the gate agent was completely clueless and rude, even to an ExPlat. Althiugh the flight is only 1.35 hours, I was surprised that flight attendants didn't even make an effort to offer a drink service. No turbulence or anything, just seems they were lazy."
Pros: "The flight minus was very fast, 26 minutes"
Pros: "Uneventful nonstop between DCA and MCO. Flight attendants were professional."
Cons: "Boarding at DCA was a messy cattle call. Baggage claim at MCO is slow."
Pros: "The crew was great. The flight attendants were pleasant and helpful and the pilot gave timely and useful announcements. The coffee and free cookies were quite good as well (surprisingly, especially for the coffee)."
Cons: "As a frequent United flyer, I was a bit taken aback to see that AA charges for their movie streaming to your personal device."
Pros: "Pilot kept us in the know given congestion at LGA. And kept us safe because of expected turbulence."
Cons: "I feel like the airline should know LGA is backed up since they flight mostly the same schedule daily. Flight AA2174 should be pushed to a later time so passengers don't have to sit on the tarmac."
Cons: "Airline never assigned me a seat. They just told me what sea to sit in when I was boarding. I was concerned I would be bumped since when checking the airline said it could not assign a seat."
Pros: "Smart way they did boarding kept a bunch of people from crowding around the gate. Maple snacks on flight were tasty."
Cons: "Really cramped seating."
Cons: "Delays, seat assignment changed, the food"
Pros: "The on-time arrival"
Cons: "Having to check our bags due to lack of overhead space which was announced before anyone boarded the aircraft. Had they provided our bags to us when we exited the plane, or told us in advance that there would be no space and they would be offering free bag check, that would have mitigated the situation. Instead they wait till the last minute costing us valuable time. In the future, they should pay us the 25 dollar bag fee when they arbitrarily make this decision."
Pros: "Great flight experience thank you United."
Pros: "Smooth take off and landing"
Cons: "Always quality service, food and plane! My fav!"
Pros: "United hires good people. Flight was comfortable and on-time."
Pros: "-Complimentary Snack and beverage -Can pick your seats when booking -Changing Tables in restrooms -Entertainment options -Early boarding for families with small children"
Cons: "-Free Soda but charged for water -Had confirmed seats but then our party with 2 toddlers got split up -Semi convenient( rather small could hardly fit a 1 year old) changing table but then flight attendants threw a fit when a stinky diaper was changed in there. -Had to have special programs on device to even play anything, thought I had everything on for return flight to watch movies but nope still needed something extra Wifi only works for United App and Website -Waiting in the shorter line to preboard with our 2 toddlers only to be cut off by a Global Travel Program(?) family with 15+ people"
Pros: "Seat to myself"
Cons: "Lil bumpy but there were a lot of clouds"
Cons: "Crew was not particularly friendly. One man was brusque when I asked for water to fill my small bottle. Rare since most crew members I've experienced have been very pleasant. Snacks were pretty paltry. Ned to serve some biscotti."
Pros: "Flight was short."
Cons: "It was behind schedule. Cut it very close on making my connection to Dublin."
Pros: "Everything thing from checking in to landing was great. Had to change flight due to bad weather conditions and Lynn was extremely helpful."
Cons: "The carry-on luggage has gotten out of control. More and more people and bringing carrying to avoid the baggage fee.. just incrude in price of ticket.. it slows down the process at TSA, boarding amd getting off the plane.."
Cons: "Again, spicy snack. Long flight, you had to have the latest app on your phone or pad to watch a movie, flight from Houston to Boise had movie/tv monitors. Loading 4th group to the back of the plane makes it tough."
Cons: "Too many deyas ,"
Pros: "Excellent service and friendly staff"
Cons: "Absolutely not enough room to stretch your legs"
Pros: "Ground and flight crew were all pleasant and professional"
Cons: "This flight is always fully booked - book your seat early if you can."
Cons: "Flight was late Unacceptable"
Pros: "Your Crew!!!! From the lady who checked me in to the last flight attendant saying thank you for flying with us... you should really be proud of your staff!"
Pros: "Everything met my expectations"
Pros: "Smoothly and on time"
Pros: "Just the boarding was ok"
Cons: "This was a horrible experience I hope I never use this airline again."
Pros: "Entertainment was great. Got a row all to myself."
Cons: "Hard to complain about anything on this flight. Good job United!"
Cons: "Small seats, delayed for three hours and got in so late!"
Cons: "The seat padding on the headrest... Very uncomfortable for those who have neck problems."
Pros: "Crew was very nice. kept us up to date about the delays"
Cons: "flight was delayed due to weather. overpriced drinks. Crew kept bumping Cteemy elbow with the drink cart"
Cons: "Plane to be late not a good information online be nervous is horrible people in the count not nice very rude"
Cons: "Husband and I sat in separate rows and both of us were squeezed in the middle. The window seat next to me was empty but one lady asked if another guy to move there so her and son could sit next to each other's."
Cons: "Lack of care, accurate information and professionalism. No options offered and no concerned for our time and no ownership of the issue. Quick to blame the weather and guarantee fare collection. Another airline on my list of "never again" like Spirit."
Pros: "Everything went off without a hitch."
Cons: "Great flight, and great entertainment. Too bad I was so tired that I slept for about half of the flight."
Pros: "Great ticket price Airline on time performance Flight attendance service"
Pros: "Flight crew was great"
Cons: "Could not get the entertainment to work"
Cons: "I paid for extra to sit in a certain area and it was not honored."
Pros: "crew were pleasant"
Cons: "VERY small seat width (and i'm 5'8" and 145 lbs. I was on the aisle and both crew and passengers hit my shoulder almost every time they passed. No media without paying. Audio via headset was very poor. At one point thought I was going to need to change the date of my flight. Change fee alone would have been $200 on a $230 ticket (plus cost of new ticket)."
Pros: "Left on time arrived early attendants personable and friendly"
Pros: "Everything was on time and went really smoothly."
Pros: "I liked the comfort of the plane"
Cons: "I didnt like that I was delayed for almost 5 hours and couldnt get an explanation why. I we landed at our destination at 2 am when i was supposed to be home at 1030pm... I am a frequent traveler and it was a Horrible experience."
Pros: "friendly crew, even while working christmas eve. efficient, pleasant, enjoyed the free entertainment options. plane was comfortable, even from the middle seat."
Cons: "too many rowdy children, but that's always the case when you fly to Orlando =("
Pros: "See above remarks"
Pros: "The staff worked really hard to take care of us all"
Cons: "Very crowded Overbooked flight delays from dc to newark"
Pros: "Again everyone made it a great experience answering questions and showing us everything we needed to know to make us at ease and have a great experience"
Cons: "My reserved window seat was changed by the airline at the last minute to a middle seat."
Pros: "Great Landing....Seats should be more comfortable"
Pros: "Beverage service and friendly crew"
Cons: "The seats were unbearable and the plane was miserably hot"
Pros: "Pricing & quickness"
Pros: "Did not fly from LA to Orlando."
Pros: "Excellent service, staff were great."
Pros: "The continued messaging in real time."
Pros: "Enjoyed absolutely nothing."
Cons: "My TV was broken. They tried to reboot it but there was no saving it. I had the middle seat on a 5 hour flight. Tried to sleep off the horrible service and awkward seating situation. But really the flight attendants were so rude on the PAs making announcements which were unnecessary. Demanding people sit down as opposed to just going up to them personally and nicely to address the situation. In addition, I was sent to the wrong gate for boarding which almost caused me to miss my flight since no announcements were made."
Airlines flying from Washington Reagan-National have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Washington Reagan-National
Masks required on board, masks provided on flights from Washington Reagan-National
Social distancing seating
Middle seats unavailable to book on flights from Washington Reagan-National
Testing for antibodies, testing for symptoms for flights from Washington Reagan-National
Waiving of change fees. Search flexible flights from Washington Reagan-National