Find cheap flights from Washington to Castries
Good to know
|September||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 7% increase in price.|
Average price round-trip
|$809||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
FAQs for booking flights from Washington to Castries
How does KAYAK find such low prices on flights from Washington to Castries?
How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from Washington to Castries?
What is the Hacker Fare option on flights from Washington to Castries?
What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from Washington to Castries?
Top 4 airlines serving Washington to Castries Hewanorra
Scores according to KAYAK customer reviews
Pros: "Crew was awesome! Service was quick!"
Cons: "One flight the plane was quite warm and the air overhead was blowing warm air.. didn’t cool down until we were preparing to land and then it blew warm air out again.."
Pros: "All was great!"
Pros: "Seats too small"
Cons: "Crappie entertainment. Never figured out how to login on phone,"
Cons: "Flight into Seattle delayed, flight out of Seattle to Minneapolis delayed flights out of Minneapolis to Bismarck delayed. Ran from gate F to gate c24 arrived at 10:23 p.m. Slight to the park at 10:25 p.m. and they closed the door on me as I was running up there. Ran across the entire terminal to get there and they would not let me on. Last Flight of the night to Bismarck. Missed my uncle's 90th birthday party. Would not give me food voucher. Delta gate agent told me she would lose her job if she did not close the doors 8 minutes prior. However the Minneapolis flight waited for 15 minutes for people to board that plane. How does that compute? Why would they not wait 3 minutes for me rather than pay the money to put me up in a hotel?"
Pros: "Free movies and drinks"
Cons: "Seats are uncomfortable as hell"
Cons: "Idk terrible flight experience with delta"
Pros: "Fast boarding, quick flight, friendly attendants."
Pros: "Crew is always friendly"
Cons: "Aircraft broke, had to route me to an additional three stops just to get me home and through the night. Also, still unsure of where my checked baggage is."
Pros: "On time"
Cons: "Flight attendants not friendly"
Pros: "Nothing to like when 1. you are arriving at your destination after 24 hours plus delays. 2. you paid Comfort+ class (not cheap) and are constantly pushed back in the Main Cabin."
Cons: "Actual flights flying on time. What a mess!"
Pros: "Almost 3 hours of delayed"
Pros: "We actually did not fly this route. We bought a car and drove home!"
Pros: "Amazing crew and seating. Worth the upgrade to premium."
Cons: "Broken in-seat entertainment system for one of our seats, customs pre-clearance in Dublin took forever, but not the airline's fault."
Pros: "Crew was nice and funny"
Cons: "The free messaging WiFi didn’t work for me"
Pros: "The crew was amazing"
Cons: "Don’t change my chosen seat that I paid for as I am entering the plane without my knowledge and acceptance"
Pros: "Free WiFi"
Cons: "Dirty bathroom on the plane."
Cons: "First leg the server “ran” the aisle and I missed drinks/snacks twice. Seats are rediculously in lack of leg space hip to knee area—I’m a 5’10” female."
Pros: "First time flying into Daytona and it was super easy."
Pros: "Nice Airbus plane. Due to thunderstorm in Dallas, pilot not able to leave DAL to come to fly the plane in LAX on time. We delayed around 45 minutes. Otherwise, crews were professional and efficient. Excellent movies choices."
Cons: "Boarding announcement in SFO was bad. No one can hear what the agent announced. Random sequence of boarding with confusion. In LAX, we supposed to go to a different terminal by a bus. There is no guidance out of gate to assist passengers that transfer to get on the right gate on the right bus. In AUS, there is not any announcement for luggage belt. An announcement would be helpful to new arrivals to this airport."
Cons: "No food or drinks"
Pros: "No delay and friendly crew!"
Cons: "Not much leg room and the coffee was horrific."
Pros: "On time. Great service. Good breakfasr"
Pros: "Excellent attendants. Smooth boarding and on time flight."
Pros: "The longer leg space"
Cons: "Again, I can not understand why the airlines have to narrow the seats so much..."
Pros: "Entertainment on first flight"
Cons: "Food, no smoking at Minneapolis airport"
Cons: "Being delay"
Pros: "The service was impeccable as always"
Pros: "Very grateful they moved me to an earlier flight when mine was delayed due to weather. Impressed with entertainment options."
Pros: "Gate agent was fantastic! Her positive demeanor made for the delays and cancellations to not seem as much of an issue. She was extremely pleasant when explaining what was happening to flights, connections, etc. She was helpful when checking boarding passes to ensure that travellers were ok for their flight."
Cons: "Again, last minute notification of delayed or cancelled flights made things somewhat worrisome. The late notification led to me missing my nest connection in Minneapolis, and having to sleep in the airport until the following morning in order to transfer my ticket to another flight leaving in the morning/afternoon/evening...very nerve-wracking to say the least."
Pros: "nice people"
Cons: "need more food and drinks"
Pros: "That i survived"
Cons: "Cramped no entertainment cofée was nasty"
Cons: "I dont like that we wasted 3 hours delay in the fiarst fly, makimg us waste more time at los angeles it was a really nightmare"
Pros: "On two of the legs of the trip they notice I was a tall person with long legs and upgraded me to seats with more leg room!! I didn't even ask. Thank you."
Cons: "On the way back there were open seats with extra leg room and I asked the gate attendant if it was possible to switch my seat to one with more room and they said they only could if I paid extra."
Pros: "Delta is the best airline by far."
Cons: "My bag did not make the connection even though there was almost 4 hours layover... :("
Pros: "Boarding was easy, flights on time Wi-Fi available (although I didn't use it)"
Cons: "Seats rather crowded in coach, small plane so it was also a bit noisy"
Pros: "Pilots skill - it was raining hard when we landed"
Cons: "Was not a wheelchair waiting for Wallace."
Pros: "The gate agents in New Bern were amazing at helping me find a seat that was next to an empty seat. I checked with the gate agent early and asked if she could accommodate my request (I'm a big girl, and any extra space on a plane is greatly appreciated!). Overall, I was very happy that they were very willing to help make my flight as enjoyable as possible."
Cons: "Nothing. Everything was great."
Cons: "requirement to wait for seat assignment until at the gate"
Pros: "On Time"
Pros: "The crew has a good vibe, makes for a pleasant trip"
Cons: "First time for me to have delayed baggage, made me think that somebody is not minding the store."
Pros: "Delta made sure my husband and I had seats together and my husband was thrilled to have a window seat. We took off and arrived earlier than scheduled so we didn't have to run to catch our connecting flight."
Cons: "Everything was perfect. Nothing negative to report."
Pros: "The crew was great, boarding and exit went smoothly."
Cons: "Seats are tight, not very roomy, I'm 6' tall and my knees were in the seat in front of me. The delta studio entertainment app didn't work, couldn't use the internet at all."
Pros: "Efficient boarding. Friendly service."
Pros: "The crew & my seat"
Cons: "The movie offerings & the snack offerings."
Pros: "Friendly staff."
Cons: "Cabin air was very warm. Individual A/C fan was very slow. With it being a night flight, I was unable to read since my overhead light was not working."
Pros: "They had aircraft flying to my destination. All other airlines were booked for the time and the destination I had in mind."
Cons: "Long Delays, Over Booked Flights, Customer Service is not helpful, Wrong info delivered by Customer Service, No boarding gate info, Luggage was damaged, and I was charged a large premium with no added value. Delta sold me a 1st class flight because of their delays and overbooking their flights. This was because they could not fulfill the ticket I had. This was Delta's solution to their problem caused by them. I still have no idea why the flights were delayed. On top of all this, I overheard a walk-on pilot ask if there was room for him to catch a lift home. The flight attendant responded with "absolutely this flight is not full at all, you can sit right here". Wait I had to pay 200 bucks extra for an overbooked flight and you are having your Delta representatives say different. This was my first and last trip with Delta. I spent 1000 dollars for round trip ticket from Seattle to Spokane WA. No way is that OK or acceptable under any circumstances to treat your customers like this. The best part about all of this is, I have sent feedback and called customer service to talk to a manager to hear the blame put on back on me. Perception is reality Delta. Awful service, awful prices, awful care, awful communication, and awful value for the money."
Pros: "Good crew, appeared to work we’ll together."
Cons: "Could not figure out how to plug in ac for charging devices. Should have some educational label somewhere on that."
Pros: "Crew was efficient and pleasant making for a good experience."
Cons: "Other than at meals, No crew around to distribute water on a 9-10 hour flight. Crew not very nice when we were asking for water. Completely dehydrated on arrival. Ground crew very charming."
Pros: "Crew was amazing. Seats were comfo"
Pros: "We landed safely; Beautiful infotainment screen that did NOT work"
Cons: "Extreme delays; Beautiful infotainment screen that did NOT work; Sitting on the runway/tarmac for hours"
Cons: "Flights had to be changed due to a delay on first flight that would make it impossible to take the connecting flight. My route and airlines were completely changed, which caused a big delay in original arrival time. In addition to that, my luggage did not make it and I'm still waiting to find out where my suitcases are. Very disappointed."
Pros: "On time and the staff was great"
Cons: "I had to put my carry on item 10 seats behind my seat location. That delayed my leaving of the plane to my next flight."
Cons: "Not enough time in London to change planes. We missed the flight"
Pros: "Crew made a special effort to find me a nondairy meal (which I had neglected to request)."
Cons: "Web page dysfunction meant we couldn't sign up for wifi. The page asked me to set security questions but the pulldown for the questions had no options to select from. I tried on multiple devices/browsers."
Pros: "The one flight attendant that realized how shitty of a situation they placed me in."
Cons: "American Airlines made me take all clothes out of carry-on, took my brand new AWAY bags, and made me stuff my clothes and other belongings into 5 plastic bags. All because they said my bag was illegal to fly on plane (whether it was checked in or not). Turns out they didn’t have to do that. What a crock."
Pros: "seats comfy, seemed like a newer plane, crew was lovely."
Cons: "usual complaints about domestic flights - not having free headphones and not having free snacks."
Cons: "Middle seat"
Cons: "Luggage allowance policy was not clear, so that they can try to charge passengers extra fee. Airline blames on one another when it comes to connecting flight if we purchased a one stop flight"
Pros: "Cabin crew attentive. Comfortable seat. Only 2/3 full. Easy boarding and embarking. Overall, value for cost."
Cons: "Food. No individual entertainment unit."
Pros: "I would like if for my return from Paris to Chicago, Chicago Seattle I would be greeted by the personal and offered to flight first class without extra charge to compensate for the bad experience on my way going in. Thank you"
Cons: "I was told I would be able to choose the seats only 24 hours before the flight by going online. I tried to choose the seats online but could not have access to the site. I then called the number provided to ask for more help, and was told that I could then only choose the seats at the check in time. I was at the airport 2 hours before the flight schedule to book my seat and was told them that I could only choose the seats at the gate. Once I got at the gate I asked the person to please give me a seat at the aisle for medical reasons but after waiting until the boarding process had started I was giving a middle seat. Not only I was treated as a stand by passenger that had not purchased the tickets I was put nt on group 8 and at the moment of boarding the gate personal aggressively grabbed my carry-on bag because they insisted there was no more spaces in the compartment above heads. Once I got inside of airplane I saw many empty compartments available for carry-on luggage. I wish I had not purchased my ticket with Iberia Airlines operated by American Airlines. It was not a good, pleasant experience and do not recommend. I wil certainly avoid in the future and not travel this way another time. Thanks"
Cons: "No food or entertainment offered at all - for a 5-1/2 hour flight. Seats uncomfortable. I don't like how it feels like you're nickle and diming us - charging for every little thing, including what seat you sit in."
Pros: "This airlines sucksI didn't really like much of anything about the entire trip"
Cons: "I didn't really like much of anything about the entire trip. Mainly, there was absolutely no entertainment except some overhead movie that no one wanted to watch. The plane was old and comfortable."
Pros: "loved having a movie to pass the time. Super friendly attendants."
Pros: "Was able to change my seat"
Cons: "The tone of the flight attendant (male) who can through the cabin to check things before landing. He was brash and abrasive. Yes, safety first, but overall not a good look for someone in a customer service industry. you can accomplish the same goal with different delivery"
Cons: "I paid for a non-stop from Seattle to Philadelphia. they cancelled it and only had options that dragged out the trip, caused an extra day of lost work. There was no attempt or offer to ameliorate the inconvenience, or refund the cost -- even an upgrade would have been appreciated. just here's what we have, take it or leave it. I am through with American"
Cons: "No screens, no wifi"
Pros: "Really? I just gave 1 star. Your feedback form should be smart enough to realize that."
Cons: "It's not finnair. It's American Airlines. The sears were so cramped that I have a horrible backache. Stop calling it finnair. Several airlines booked tickets on this flight. There's nothing good to say."
Pros: "Flight was ok, staff was professional and friendly. A good cleaning would be great. I'm average height and light build for a woman but I find the seats really are snugger than ever."
Cons: "AA didn't notify me of their change to my itinerary so I missed my flight, they cancelled my return flight from Europe, and only offered to refund my ticket when I spoke to a supervisor. I drove 5.5 hours to another city to catch a flight to Europe, believing my return ticket was valid as AA first told me, only later to learn they cancelled it. Thanks to AA, I currently I have no return ticket. Others on this flight and on my later Iberia flight were cursing AA loudly so I don't think my issue is an anomaly, but is more likely AA's new standard of conduct."
Cons: "Self check-in staff at Seattle was not that helpful."
Pros: "Crew were friendly"
Cons: "Ac was broke on plane, no wifi or entertainment options, lots and lots of being kept in the dark waiting and waiting after already boarding the plane or landing on the runway"
Pros: "Kind and attentive crew"
Cons: "Was a bit delayed"
Cons: "Your plane needs outlets to charge electronics. Unless your gonna show movies on your flights, ppl need a way to entertain themselves for the flight. If they burn through all their battery power, it's an inconvenience to try to charge it in the airport when they land. All of the outlet Chargers in Chicago, Seattle and Philly were broke as well. The U tied wing was amazing. Your prices are great but to keep ppl from rather paying more just for one or two more luxuries, try fixing this."
Cons: "The flight being delayed & then cancelled at the last second"
Pros: "The flight overall because we arrived early."
Cons: "The fact that we were on the plane and was not allowed to enjoy the entertainment as I did with my flight to Seattle."
Cons: "Too many levels of passengers"
Cons: "My flight was changed 3 times-- always pick a window seat and was changed to aisle seat. The attitude at the ticket counter was "you're lucky to get any seat", flight was overbooked, the boarding process and deplaning were absurd with all the people bringing on way too much carry on luggage !!! It takes almost 30 min to get off the plane!!"
Pros: "It was very inexpensive and on time. And it was much more comfortable than those budget airlines like Spirit, Frontier, etc."
Cons: "The snack choice was unappealing."
Pros: "On time. No issues. The last two times I have flown Delta I've had issues. Smooth sailing"
Pros: "On time. Friendly crew. Good price."
Pros: "AA has been good to me--- Gold card a big help."
Cons: "The LAX concourse could at least 2 more coffee shops in addition to Starbucks.The wait was 40 minutes at Starbucks to get a cup of coffee!!! Get on the ball LAX!! We need our caffine in the morning."
Pros: "They switched my flight promptly when I missed my connection."
Cons: "I missed my connection for no apparent reasons. When asked for compensation they said there was nothing they could do and cited reasons Regarding the boarding and deboarding of a special needs passenger."
Pros: "Claudia was wonderful, I would love for more flight attendants to have her cheerful attitude."
Cons: "My snack was mini pretzels"
Cons: "I would not change a thing the flight was wonderful and the stewardess Virginia great"
Pros: "Seats were fairly comfortable"
Cons: "No in flight movie"
Pros: "Flight was on time. Bags didn't get lost. Pilot and crew seemed nice."
Cons: "Smallest middle seat I've ever sat in. Wifi was $40. Baggage Fees were pricey. No free snacks. No free entertainment options."
Pros: "I know AA and Alask are same company but I bought Alaska ariline ticket and everything I need to deal with is AA. It's too confusing."
Cons: "Too confused!"
Pros: "Not much"
Cons: "We sat on the tarmac for an hour after we landed. Missed my connection, no other flights that night. It wasn't even 10 pm yet."
Cons: "Our flight from Seattle to JFK was delayed over 11 hours, not because of weather or mechanical issue, but because a flight attendant fell ill and American Airlines had no one to take his or her place. They had to fly in an employee from Texas to cover the shift. Are you kidding me? I understand there are unforeseen events but any reputable airline should have a personnel contingency plan better than that. As a result, we lost a whole day of our vacation, missed our Broadway performance, and others missed their business meetings. All the alerts informing us of the delay were sent long after they already occurred. I will avoid flying American again at all costs."
Pros: "Flight attendants and boarding personnel are very friendly."
Cons: "Mediocre food and entertainment. Internet price are ridiculous compared to competitors ( just flew SouthWest - so much better). Cost at about $6 for a half-hour. They had to bring the cleaning crew back on to clean parts of the plane - it was to dirty for anyone to sit in one row."
Pros: "The crew was friendly. The pilot told us what landmarks we were flying over as well as weather, altitude updates and arrival times."
Pros: "The captain of the plane did a phenomenonal job communicating with the passengers on board. He provided us information on location, altitude, and let us know when to expect turbulence which I thought was great, as many do not communicate much with the passengers. Also the plane was in good conditions and was comfortable."
Pros: "relatively quiet for a redeye, seats were made out of a decent leather like material, TVs in the back of each seat along with charging inputs"
Cons: "AA version of the 737 is very cramped, small seats with little room and very upright, barely recline if at all. Also, unlike other airlines they installed metal boxes underneath the seats for the life vests which take up a third of your leg room. Overhead air barely blows and the overall temp was a little too warm for comfort even while just wearing shorts and a T-shirt. Lights were bright for first half of the trip until they finished drink service even though flight started at midnight."
Pros: "There isn't much to like about a red eye flight. It got us home. We selected it based on price and schedule."
Cons: "Crew made one pass thru cabin with a mini bag of pretzels and one pass thru with beverage. Never saw them again but perhaps that is the norm for AA. No so with other carriers we have flown red eyes on. Always tough getting a good connection when flying west to east"
Pros: "Everyone from the woman checking boarding passes at the gate to the pilot himself, was friendly, jovial, and light. Very relaxing trip, I just felt very welcome by everyone."
Cons: "Nothing at all. Well, it'd be nice if ALL seats were 1st class size, lol."
Cons: "The flight was delayed by 3 hours making me late for the next two flights and ultimately costing me an entire day longer in transit. While I understand these things happen, Air Canada's response to me asking for help was abysmal. Ultimately, they didn't care and told me it was my problem. Sadly, one of the first people I talked to really did want to help and arranged flights that would have gotten me back on track but he was prevented from confirming the changes due to management. I will never fly with Air Canada ever again."
Pros: "The staff member at the gate was friendly."
Cons: "No staff at all to help with checking in bags. No communication from the pilot or crew about what was causing delays, or estimated arrival time."
Cons: "Not enough washrooms for # of people. Denied us of from WR. Food carts blocked WR access to most people for long periods of time."
Pros: "Cancelled 30 minute flight up to Vancouver which reaulted in missed flight to Australia. Air Canada the refused to put us on another flight. Went round and round for 5 hours with Air Canada until they finally put us on 3 separate flights getting to our deatination almost 48 hours late.Horrible"
Cons: "Notify passengers if short flight has more than 20% chance of being cancelled. We could have easily driven to Vancouver. If flight is cancelled, then own up to it and put people on next flight."
Cons: "Boarding in the rain is definitely not a good experience! The flight delayed so long that some of us who had connecting flights had to run from gate to gate (including clearing Canada customs) within 20 mins. Last but not least, Taipei Taiwan should NOT be listed as China."
Pros: "on time departure, early arrival"
Pros: "Boarding was easy and efficient"
Cons: "We paid an extra $100 for each ticket for premium seating, supposed to be a step above the basic coach ticket with more leg room (my partner and I are 6'+), but our seats were no different than anyone else's. In fact, the seating chart the agent provided for selection when on the call to add this was not for this plane, as it turned out. We will be requesting a refund!"
Cons: "Unreliable flight, always late, not staff at the check in terminal"
Cons: "We didn't fly directly from Montreal to SFO. See above."
Cons: "Food was mediocre, I’d expect a bit more for the price paid."
Cons: "Took 3 hours to get our drinks. Completely out of inventory with food and snacks. Very hot on the plane . WiFi didn’t work/ they charged for headphones which i haven’t even heard of. My tray table was completely crooked , i had to place my drinks on my husbands table. Overall, just terrible."
Cons: "I was unable to board because I didn't have an ETA - I was unaware of this requirement until check in. I was only transiting thru Canada - the ground staff were horrible."
Cons: "2 hour delay. Missed the connection in Vancouver in which crew could not be found and were not helpful. Ended up using another airline's counter for help to catch another flight out. Luggage was left in Vancouver. Eva Airline helped with luggage location and shipping to final destination."
Pros: "Wifi was great with very little disruptions. Service on the flight was expedient and frequent. In seat entertainment was excellent"
Cons: "I had the only seat on the row with no power for devices. All seats have USB power, but I was working on a laptop and had no AC power. The other seats did. This seems to be the case for the window seats on the right side of the plane and the aisle seats on the left side of the plane."
Pros: "Air Canada's airplane cleanliness is second to none in my book. That's why I always fly with them... Or rather flew..."
Cons: "The unending stream of excuses and explanations failed to convince me that this was anything but mismanagement that caused a delay of 5 hours. We'd be told something, and told the exact opposite, or a contradicting statement 15 minutes later. You botched this one bad Air Canada."
Pros: "the crew was very kind with getting those with close connecting flights off first."
Cons: "it was an hour late."
Cons: "Better luggage Service"
Pros: "movie selection on international flight was great."
Cons: "Had a serious delay, which was not acknowledged in anyway. We just waited near the gate for a long, long time. Also, for one of my flights, my group number was never called. I asked the flight attendant about it (when I passed through the gate after most other customers had boarded) and she flippantly responded with something like, "Yeah, maybe I didn't call your boarding zone. I don't know. Whatever." This left a terrible first impression on me."
Pros: "Nice plane."
Cons: "WAY too hot."
Pros: "Nothing. NOTHING."
Cons: "It took two hours to check my bag at the airport. The plane engine needed to be jump started, and I missed my connection flight to Paris. I had to spend an entire day stuck in Toronto, sick from terrible Hotel and airport food, cheap vouchers for terrible food, I missed my traveling companion who made the flight to Paris. I left my hat on the plane after the terrible flight in which they refused us any basic courtesies for the numerous passengers who were about to be stranded, and then the grooming crew kept my hat instead of turning it in to lost and found. Best part? Customer service told me that since I booked via Kayak, that I was not a valued customer and that they would not extend any courtesies to me for destroying my work trip itinerary."
Cons: "Took forever to board"
Pros: "Friendly service is so important to me - and the staff and flight crew at Air Canada met all my expectations. I had the displeasure of flying United on the way to Seattle and I must say the service at Air Canada is far above!"
Pros: "Short, comfortable seats"
Pros: "The seats were fairly comfortable for such a small plane."
Cons: "There was no meal on an international flight of more than four hours."
Cons: "Flight delayed again and again. Waited for hours at the airport until they cancelled the flight."
Cons: "Numerous people had oversize carry on luggage that should have been checked. The passengers like me had smaller than regulation carry on but there did not seem to be room in the overhead compartments."
Pros: "Not much"
Cons: "I was too tall for the seats and the person in front of me was unable to put there seat back, they wanted me to trade with someone else but the. I just would have been a problem for someone else. The steward made me feel as though I was at fault because I should have payed the extra 100 to have emergency exit seating, they tried to get me to sit in the very back row of the plain and sit sideways across the two seats which means I would not be able to sit next to my fiancé. The whole thing was embarrassing and very rude, maybe people of 6'6" should be charged for emergency exit!!"
Pros: "I was not charged overweight for going over by 2 pounds since I had a Business Class ticket connection to my final destination."
Cons: "For an almost 4 hours, 400 USD international flight I would have expected to have at least a snack to eat a one luggage to check in on the price. I am an international traveler which doesn't have a choice but to carry a suitcase. Not to say that once on board I was requested to check in my carry on because there was no room on the plane and that I had to travel with my personal item on my feets since there was no available room at the over the head compartiment since I was identified with Zone 5 boarding."
Pros: "Service in the cabin was great."
Cons: "Can't think of anything"
Cons: "Flight was delayed 3 hours"
Pros: "Comfort. Individual screens"
Pros: "Superb experience all around....comfortable, clean, good entertainment, on-time, good food curteous crew!"
Cons: "Nothing- we will definitely travel with you again!"
Pros: "The flight was on time"
Cons: "This was an overnight flight and we had our seats changed to the back row without being told. The seats would not recline and when the seats in front of us reclined for the entire flight, the screen and chair were about a foot from our faces. This was hands down the worst flight I have ever had. The flight crew Wulf not move us as the flight was full, and despite there being more than half of the first class seats available, they would not let us sit there. I will likely not fly air canada again given this experience."
Pros: "Food was good, service good in business cabin"
Cons: "We left late, and despite it being obvious we were going to leave late, all the information posted at the gate and on the web said on time. Why is it that airlines don't tell the truth about departures and arrivals times?"
Pros: "Didn't have much good with air canada. Some of the worst customer service I've experienced. Flight was fine."
Cons: "Boarded an hour late, made us miss our layover even though they said they were holding our following flight to Tokyo. The both of us along with 10 others on our flight got to the gate 10 minutes after the flight was supposed to leave and they wouldn't let anyone on. Missed the first day of our honeymoon trip along with unrefundable hotel fees. I travel a lot and never had an experience like this before."
Pros: "I accidentally left my tablet behind when I disembarked. The crew located it and brought it to me speedily while I waited in the baggage area. I'm truly grateful and impressed. All of the flight crew were delightful and thoughtful."
Cons: "The flight from Vancouver to Seattle on the 31st of July was delayed by two and a half hours, the return flight on August 5 topped that by one hour resulting in a delay of more than three and a half hours and a missed connection flight to Port Hardy. I had to stay in Vancouver over night and my husband had to pick me up in Campbell River. This meant a car drive to and back Campbell River of six hours instead of one hour to Port Hardy."
Pros: "The flight was less than an hour. So I don't expect anything."
Pros: "Crew was great!"
Cons: "Why is there no TV?"
Cons: "40 min flight delayed for 1 and a half hours. Missed connecting flight. Staff was extremely rude to the hordes of people inquiring about missing their connecting flight, and were given different instructions."
Pros: "That the plane didn't crash."
Cons: "When I flew to Toronto the plane left 15 mins late but arrived an hour an twenty min late. No turbulence or trouble, just late. I stepped off that plane to my connector to Paris when boarding was suppose to start but that plane was on an hour delay. The food is just horrible, anyone who has flown knows this, and on both flights first class was the only priority. They got to everyone else when it was convenient. This was my first time flying with Air Canada and will certainly be my last. I'll happily pay a little more for the other airlines. So if you fly with them, good luck to you."
Pros: "New plane lots of comfort"
Cons: "Canadian airport very confusing got lost twice even with directions."
Pros: "Normal economy flying, you get a seat and line to the bathroom. I am thankful we are not traveling the old ways. I am over expecting too much when you don't pay much for it."
Cons: "Paid for breakfast but did not get it. However, I did not say anything to the attendant."
Cons: "When I arrived in London my bag was not on carousel. I went to help desk to find out my bag was put on the next flight for some reason. No explanation given and no real accommodation given except telling when the flight would arrive. I guess I luckily only had to wait an hour, however it shouldn't be that way to begin with."
Pros: "I never could take this flight as Air Canada, with its unwelcome policy, needs a transit visa to change flights in Toronto. The sad part is, vayama and Air Canda (mis-spelled on purpose - deserves even less respect) do not even offer a partial credit if I want to cancel. Never am I going to use any of these or perhaps visit a bass-ackwards country like canada"
Cons: "I never could take this flight as Air Canada, with its unwelcome policy, needs a transit visa to change flights in Toronto. The sad part is, vayama and Air Canda (mis-spelled on purpose - deserves even less respect) do not even offer a partial credit if I want to cancel. Never am I going to use any of these or perhaps visit a bass-ackwards country like canada"
Pros: "Air Canada has the best food, most leg room for economy class and super efficient. I will be using Air Canada often in the future."
Cons: "Delayed for almost 2 hours but keep saying just 50 minutes late"
Cons: "I booked a seat to be seated right next to SO. However, upon check-in, they changed the seat without telling me. Fortunately, we were able to exchange seat to be seated together."
Pros: "I had really awful sinus pain on the flight and the crew was very helpful and sympathetic"
Cons: "The entertainment system was pretty lame (DirectTV) and of course the now-typical lack of food and beverage items for domestic flights"
Cons: "This was just so awful! I was so disappointed because I have heard good things about United. The seats I paid extra for were ridiculously small, no leg room at all! Then the plug for earbuds was broken, so I was unable to watch movies or listen to music. I am really dreading the trip back!"
Pros: "I was asleep for most of the flight so I missed any food & did not use the internet. I consider an uneventful flight as a great experience :)"
Cons: "At 1 am, SEA TAC had a 20 minute delay for air traffic!"
Cons: "Worst flight experience ever."
Pros: "Nothing great, nothing bad. took off and landed on time."
Cons: "paced seats, nit enough room for carry ons."
Pros: "Gates for connecting were close and even with delay, I made it on time."
Cons: "Flight delay, that made the short connection even shorter"
Cons: "Gate crew didn't help much with seating or connecting flights. Staff almost never smiled, and when boarding the plane instead of a, "hello" or "good morning", there were two attendants staring at their phones. They looked up when I greeted first, but seemed put off a touch. They also switched the seating without telling us ahead of time, so my husband and I had to sit in middle seats, apart from each other on our anniversary trip. Very unhelpful and unfriendly when I inquired to change."
Cons: "The plane was delayed in WA DC and the staff did nothing to help with transfers in Addis Ababa and I missed my connection."
Pros: "Atleast 2/3 movies free"
Cons: "That you have to pay for entertainment"
Cons: "Now Sherry in any documentation I received did it say that my flight was operated by United airlines. I waited at ANA check in until within the 2 hour window and went around and asked someone at United who confirmed that they were partners with ANA."
Pros: "How they gave me exit row seats and flifht crew was good"
Cons: "Your check in ticket counter workers in SEA airport.. there was a married couple who was very rude and because i could not get a "prepaid card" but had 25 for my bag the man said "well i guess you are not going" excuse me?! I paid over 200 for my ticket!! Luckily there was a nice polynesian young man who stepped in and helped right away. That couple made my experience HORRIBLE! I do want something done about that! I almost missed a very important event and they looked to be arguing with each other! They need to keep their personal stuff at home! I was so mad.however, the flight crew was awesome!"
Cons: "Delayed because of no crew members"
Pros: "Access to in flight entertainment."
Cons: "Air vent pressure was lacking Cramped quarters but it is expected in economy."
Pros: "Delays 2 hours"
Pros: "Good flight and good crew."
Pros: "Everything went by smoothly, no problems"
Pros: "My other passengers in First Class. Your crew was also very kind and well mannered."
Cons: "I spent over 150 for an upgrade for a red eye for a flight I already spent over 500. Your crew lacked attention in service and one specific crew member (male) woke me up twice due to the loudness of his voice. Disappointed in the quality for the amount spent."
Pros: "The staff was pleasant and helpful."
Cons: "The flight was late but that was at no fault to the airline."
Pros: "The seat itself was comfortable but the leg room for my taller companion was a bit tight."
Cons: "It was a 5 hour flight and on the outgoing flight not even a snack was offered. On the return flight a very small bag of spicy pretzel bits was offered. When I went to get on the return flight I had a small sling purse, a small yarn bag (both hung on the same arm) and a bag of food for the lunch they wouldn't serve me. I was told I couldn't get on the flight with 3 bags, even though all 3 would fit under the seat. The free entertainment contained a grey box over part of the image reminding I could pay for more. Was only given a tiny glass of soda, I remember when they would give a can. I will consider another airline in the future."
Pros: "Nothing. The people were rude the flight was late, the seats were cramped."
Cons: "Everything. I can't say anything about how bad it was."
Pros: "Nice leg room courteous attendants"
Cons: "Pay to watch all tv? Not worth the charge"
Pros: "BEFORE BOARDING, THE STAFF WAS SUPER FRIENDLY AND ACCOMMODATING"
Pros: "Boarding. Crew friendly"
Cons: "Uncomfortable tight seats. Overpriced entertainment cost"
Pros: "Quick boarding"
Cons: "Lost my second flight because first one late, got a standby ticket for next flight, but the plane was full, was hungry, no money to spend in airport restaurants, United company should provide at least a breakfast for this inconvenience. Next flight will be with another company for sure."
Pros: "I am 5 foot 6 and my knees hit the seats in front of me. Seat did not recline. Sucked."
Pros: "The crew was very accommodating."
Cons: "I was seated in the economy section. It was quite uncomfortable for a four hour flight. I'm 5'9" and didn't have enough space to stretch in the 737. I felt bad for the middle seat section because there was no room at all. I had an aisle seat and still didn't have enough room the stretch. There was no food or snacks served but the crew did offer free drinks: oj, tea, water, or soda. if you can upgrade to economy plus it's definitely worth it. Spend the money for it. You will have more leg room for sure."
Cons: "One of two people bumped. I missed a ceremony with my father at the Naval Base due to the delay. We are both military and have had limited time together over the last two years. The $200 voucher does not cover the missed time I had planned with my family."
Cons: "Boarding was a nightmare. Minimal customer service."
Cons: "Rude lady serving and no tv options"
Pros: "Beverage service"
Cons: "The seats were so narrow and uncomfortable that it was impossible to enjoy the flight"
Pros: "Being appeased lead to over a two hour delay. That lead to me miss my connecting flight & missing work later on that day."
Pros: "They had a backup plane and tried to get us out of Seattle as soon as possible"
Cons: "How they were overbooked and we had a delay due to maintenance so some people missed their connection flight from Chicago. It was just a hectic flight."
Pros: "The flight attendant didn't address that someone else was in my seat when I got on the plane. I specifically picked two seats next to each other because the person I was traveling with has anxiety while flying. If other passengers hadn't willingly changed their seats then we wouldn't have sat together. I told the flight attendant and she dismissed me entirely. Also they packed is all in even though the exit row seats were completely filled. I think they should've just allowed some to have those seats for the comfort of the rest of us"
Cons: "It was very cramped. The chair barely reclined and it was very tight."
Cons: "There was so little space between our seat and the one in front of us that my boyfriend and I got no sleep on the red-eye flight. And I'm quite small!"
Cons: "The flight was overbooked. The attendants kept trying to offer gift vouchers."
Pros: "Flight was smooth"
Pros: "6 hour flight was a 6 hour flight"
Cons: "1st time going thru the convenience of prioritized seat grouping 1-5. I can understand the theory behind the grouping, but, by time it was my time to board, since I was in group 5, all the overhead luggage bins was filled up. Also, I am a big man that buy my tickets months in advance and choose my seating wisely, months in advance. Just to give it up to a family sitting next to me that wants to sit together. That was my choice in the matter though."
Pros: "The flight attendants were above and beyond. Both of them were very friendly and engaging. If all employees were on the same level as these two flight attendants everybody would enjoy their flying experience better. They are the type of employees that bring customers back."
Pros: "What a great experience. I have flown alaska airlines all my life but this experience with united is a game changer. New planes that are clean. Service was outstanding."
Pros: "The crew was friendly."
Cons: "The flight was delayed hours before the flight, then again, then the second delay was revoked. The flight was from Seattle to DC to Philadelphia, and the layover in DC was too short. A delay that was at first 10-15 minutes, then changed 4 or 5 times until it ended up being a 30 minute delay caused me to miss my next flight because I only had a 50 minute layover in DC. No one could tell us why the flight was delayed in the first place, then I got off my plane, and was told that I had already missed my flight, and given a voucher for a hotel room, and it turned out that the second flight was delayed as well. Then I had to wait an hour for my bag to make it from the plane to baggage claim because they did not put it on the conveyor with the rest of the passengers' luggage, even though I specifiaclly asked them to do so when I got off the plane and got my hotel voucher."
Cons: "Two flights both of which had long delays that were not weather or passenger related. Plane had sardine can seating."
Pros: "The crew was great and friendly."
Cons: "Not a lot of leg room and the guy next to me infiltrated mine as well."
Cons: "That my flight was at 5:15am so I got there around 3am and no ONE WAS THERE TO HELP !! It took forever !!"
Pros: "The crew"
Pros: "Everything this was one of the worse companies that I have ever delt with. Both in and out of travel. Customer service was completely rude and inconsiderate and the "supervisor" that hung up on out phone calls 3 times was completely disrespectful with our issue. I will never be traveling with this company again."
Cons: "Everything this was one of the worse companies that I have ever delt with. Both in and out of travel. Customer service was completely rude and inconsiderate and the "supervisor" that hung up on out phone calls 3 times was completely disrespectful with our issue. I will never be traveling with this company again."
Pros: "Cheap and non stop, free chargers"
Cons: "Allowed people to put personal items and carry ons in overhead bins which forced some to check bags. Internet option is useless without Hulu, Netflix support."